Principal Program Manager Resume Sample

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Deontae Morissette
50824 Clemens Meadows,  Dallas, TX
+1 (555) 263 2993

Work Experience


Principal Program Manager
03/2018 - PRESENT
Phoenix, AZ
  • Upport related management and supplier management experience
  • Demonstrated work experience in the IT industry
  • Helpdesk operations and/or incident and service desk management
  • BS/BA or MS/MA/MBA in related field or equivalent work experience
  • Experience directly or indirectly managing both senior and/or mid-level technology professionals
  • Remain flexible and adapt to changing priorities with promptness, efficiency and ease; demonstrated ability moving between rigid and agile planning while simultaneously maintaining a focus on both short and long term strategic goals
  • Program Management or Product Management experience with demonstrated success
Senior Principal Program Manager
05/2014 - 09/2017
Boston, MA
  • Define and spec platform components, apis, plugins, and features
  • Experience designing or developing Services, preferably in the e-commerce industry
  • Build a business case to global leaders
  • Providing customer-specific strategic direction and leadership, rooted in Sabre’s corporate strategy, with cross-functional line-of-sight and collaboration
  • Achieving high levels of customer satisfaction by leading efficient and timely implementations of varying scale and providing reliable post-implementation support
  • Driving delivery excellence through alignment and adherence to standards and direction set by the organization, cross-functional partnerships and utilization of effective project management methodologies
  • Leading, motivating and influencing cross-functional, geographically-dispersed and multi-cultural teams
Principal Program Manager, Change Management
02/2009 - 03/2014
Detroit, MI
  • Resolving issues with regards to delays in program delivery and resource constraints
  • Translating technology into business terms and integrating technology into the business environment, including the development and tracking of Key Performance Indicators (KPI’s)
  • Advising senior executives of program and client status
  • Supporting the sales engagement and customer care operations within the region
  • Demonstrating the conviction to make decisions which impact Sabre while providing value to the customer
  • Developing and sharing best practices that the organization can utilize to sustain, enhance and deliver portfolio objectives
  • Representing Airline Solutions at industry events
  • Experience as an Engineering Manager or as a Program Manager at a networking systems company building products for Service Provider market

Education


University of Phoenix - Burlington Learning Center
2004 - 2009
Engineer's Degree in Computer Science

Professional Skills


  • Excellent communication skills, strong leadership and influencing skills
  • Strong leadership skills with excellent communication skills at all organization levels
  • Program management experience with excellent program and project management skills, including work prioritization, planning, and task delegation
  • Demonstrated strong planning and project management skills in managing complex system customer usage
  • The position requires demonstrated leadership skills with a proven track record of meeting objectives and satisfying customer requirements
  • Strong problem-solving and leadership skills to prioritize work for multiple teams
  • Presentation experience, public speaking skills and strong communication abilities Azure CAT embraces diversity and the concept of team

How to write Principal Program Manager Resume

Principal Program Manager role is responsible for technical, collaboration, interpersonal, business, analytical, leadership, presentation, drive, influence, customer.
To write great resume for principal program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Principal Program Manager Resume

The section contact information is important in your principal program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Principal Program Manager Resume

The section work experience is an essential part of your principal program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous principal program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular principal program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Principal Program Manager resume experience can include:

  • Exceptional analytical, problem solving and decision making capabilities. Excellent written and verbal communication skills and excellent presentation skills
  • Excellent cross-functional communication skills; solid written and verbal communication skills and ability to present to C-Level executives
  • Good negotiation skills, demonstrated ability to manage challenging conversations
  • Advanced problem-solving skills: able to use prior experience and knowledge to address new situations
  • Excellent people management skills and experience managing large multi-discipline teams
  • Excellent communication, collaboration and executive presentation skills. Experience and

Education on a Principal Program Manager Resume

Make sure to make education a priority on your principal program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your principal program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Principal Program Manager Resume

When listing skills on your principal program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical principal program manager skills:

  • Professional maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
  • Proven project management experience, excellent organizational skills, and keen attention to detail
  • Teaming/Collaboration - Demonstrates effective cross-group collaboration skills to achieve results through influence
  • Demonstrated analytical, decision making, prioritization and problem solving skills
  • Strong collaboration, project management, and relationship management skills for effective relationships and making change happen
  • Verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams

List of Typical Experience For a Principal Program Manager Resume

1

Experience For Senior Principal Program Manager Resume

  • Strong analytical thinker with the interpersonal skills to influence, maintain strong relationships, and collaborate at all levels
  • Strong analytical and data mining skills – highly skilled to derive insights from data that can drive feature direction
  • Good commercial skills in managing programs, projects, and contracts, developing proposals, and data analytics
  • Demonstrated technical problem solving leveraging data and communication skills
  • Strong PowerPoint, Confluence and Reporting Dashboard skills
  • Deals well with ambiguity, strong decision-making, conflict resolution, negotiation skills, and follow through
  • Possess excellent communication skills (verbal and written), with the ability to communicate at all levels including technical engineers and management
  • Uses effective influencing skills, logical arguments and trusted advisor relationships to persuade others and drive goals
  • Proven analytical skills, including the ability to develop reports and spreadsheets
2

Experience For Principal Program Manager, License Advisory Resume

  • Define strategy, strong judgment, problem resolution, negotiation, decision-making skills
  • Excellent communications skills, including mastery of English language (written and spoken)
  • Strong organizational, planning, and self-management skills
  • Excellent judgment, decision making skills
  • Strong communication, presentation and writing skills for all levels within an organization
3

Experience For Principal Program Manager, Change Management Resume

  • Able to operate effectively with ambiguity
  • Develop trusted relationships and demonstrates deep Interpersonal skills
  • Proven technical skills and independence
  • Excellent cross-discipline collaboration and influence skills. Lead, drive change and influence without authority across groups
  • Excellent written and oral communication skills. Ability to communicate business problems, alternatives, and product strategy
  • Demonstrated leadership and exceptional cross-team collaboration skills
  • Proven record of UX skills on web / mobile
  • Strong core technical skills, sound judgment, and ability to thrive under ambiguity are crucial
  • Outstanding organizational and interpersonal skills demonstrated by cross group delivery, especially between engineering and business groups
4

Experience For Principal Program Manager, Asset Management Resume

  • Strong verbal and writing skills, and ability to build relationships across functions
  • Precise and efficient communicator with effective influence skills
  • Strong core technical skills, sound judgment, and ability to
  • Excellent written and verbal communication skills and a desire to create an open and collaborative team culture
  • Experience working with software teams, including at least 3 years of software development experience, and at least 5 years of product management experience
  • Exceptional written, interpersonal and communication skills Excellent cross-group collaboration
5

Experience For Principal Program Manager, Amazon Business Resume

  • Technical aptitude & proven Project / Program Management Skills
  • Strong product management, leadership, and cross-group collaboration skills
  • Good written and verbal communication/presentation skills through all levels of the organization, technical and non-technical
  • Able to effectively prioritize work/deadlines in a fast-paced environment
  • Strong strategic leadership (what is next) and analytical skills
6

Experience For Principal Program Manager, Search CX Resume

  • Strong cross-team collaboration and soft skills
  • Work with cross-functional subject matter experts to effectively triage priorities
  • Highly effective communications, administrative and leadership skills. Attention to detail
  • Organized, with strong technical and project management skills
  • Demonstrated visual, written, and verbal communication skills
7

Experience For Senior / Principal Program Manager Resume

  • Proven experience as a Project Leader / Program Manager with total work experience exceeding this; ideally in an Airline/Airport environment
  • Strong interpersonal, organizational, planning, and oral & written communication skills
  • Excellent analytical skills with the ability to quickly and objectively assess project management needs
  • Strong collaboration skills and willingness to achieve shared outcomes
  • Excellent leadership, communication, and cross-group collaboration skills
8

Experience For Principal, Program Manager Resume

  • Strong comprehension skills for understanding, developing and applying solutions
  • Strong interpersonal and influence skills to cultivate relationships, facilitate negotiations, and build partnerships with key stakeholders at all levels
  • Technical product management experience and a B.S. or M.S. in Computer Science or related field. Prior experience with cloud services is desirable
  • Understanding of and demonstrated successful experience with cloud based architecture
  • Programming experience or knowledge is required. .NET, Java, Python, or Node.js with a mix of front-end and back-end development experience
  • Managing schedules, risks, and issues and communicating them effectively to the team, management, and partners
  • Managing a diverse set of PMs who bring a vast array of skills and ideas to the group
  • Delivering exceptional teamwork, horizontal leadership and influencing skills is critical to success in this role
  • Program Management or Engineering experience including experience shipping high quality customer facing software
9

Experience For Principal Program Manager, Amazon Go Resume

  • Cloud computing and background with experience in moving industry workloads to the cloud from on-premise Experience with partner/ISV cloud licensing models
  • Lead risk identification and issues responses mobilizing customer and Jabil resources with clear planning, tracking, and status communication skills
  • Proven experience in planning and executing on complex partner facing initiatives
  • Experience delivering end-user facing products and services, with a strong focus on UX and history of growing responsibility
  • Demonstrated experience being a champion for process or change, providing context and clarity, while minimizing overhead
  • Program management experience with proven success in delivering end user facing products and services
  • “Growth mindset” with proven experience researching and delivering 10X growth opportunities
  • Strong technical background and solid foundation in data, machine learning and deep learning
10

Experience For Principal Program Manager Npg Technology Resume

  • Proven experience in coordinating and delivering products or services in a technology-focused position
  • Expert-level writing, data analysis, report drafting and delivery skills
  • Proven experience in proactively coordinating and delivering products or services in a technology-focused position
  • Apply project management skills and techniques, e.g. team leading, multi-tasking and financial awareness to deliver high quality projects
  • Demonstrated record of driving to business impact; program management experience implementing cloud technologies
  • Experience in customer and partner facing roles, with experience working with internal and external sales and commercial teams
  • Demonstrated experience in defining key performance indicators and managing the business with data
  • Effectively partner with and influence engineering teams while managing complex internal cross-group relationships

List of Typical Skills For a Principal Program Manager Resume

1

Skills For Senior Principal Program Manager Resume

  • Strong interpersonal and communication experience with the ability to effectively interface across all levels of the organization, strong organizational skills
  • Effective communication skills to effectively message gaps/findings and negotiate prioritization
  • Excellent written and verbal communication skills. Ability to work effectively with tight deadlines in a fast-paced environment
  • Excellent organizational and management skills as well as influential skills
  • Excellent communication skills (written, oral, and interpersonal); able to effectively communicate complex technical concepts to business audiences
  • Demonstrates strong technical depth and problem solving skills
2

Skills For Principal Program Manager, License Advisory Resume

  • Strong written and verbal communication skills and experience writing high quality materials where needed
  • Excellent communication skills for effective collaboration with others
  • Excellent communication and presentation skills, experience with presentations to senior leadership teams
  • Demonstrates strong technical depth and problem-solving skills
  • Excellent, demonstrated written & oral communication skills
3

Skills For Principal Program Manager, Change Management Resume

  • Excellent cross-group collaboration skills and demonstrated ability to lead across virtual teams
  • Strong organizational skills with demonstrated ability to manage multiple high-complexity projects simultaneously
  • Exceptional interpersonal communication skills, written communication skills, and the ability to work well in a team environment
  • Has stellar communication and presentation skills as well as interpersonal skills and ability to work in cross-platform, cross-cultural environments
  • Outstanding communication skills with demonstrated proficiency presenting at an executive level
  • Strong collaborating and partnering skills
  • Demonstrated experience delivering cross-group projects and driving change Highly effective communication and collaboration across teams
  • Strong negotiation and consensus building skills when dealing with internal stakeholders and team members
4

Skills For Principal Program Manager, Asset Management Resume

  • A demonstrated ability and bias towards quickly learning and acquiring new skills
  • Great problem-solving skills with strong technical proficiency and strategic thinking
  • Demonstrated scripting and/or programming skills in C#, R, Python, or PowerShell
  • Strong understanding of active vs. passive monitoring & how to effectively use them to monitor services
  • Excellent people skills. Comfortable presenting to both internal and external executive audiences and engineering teams
  • Strong technical problem-solving and analytical skills using data analysis
  • Motivated by challenges with good problem solving and conflict resolution skills
  • Excellent technical writing and formal presentation and interpersonal skills,
  • Strong technical background with analytical problem-solving skills
5

Skills For Principal Program Manager, Amazon Business Resume

  • Strong interpersonal skills in order to interact with customers and lead teams (consisting primarily of engineers)
  • Excellent teamwork and communication skills, including the ability to manage multiple projects simultaneously with minimal supervision
  • Strong creativity, communication and problem-solving skills
  • Strong program management and driving skills
  • Strong, demonstrated problem solving abilities, and excellent
  • Demonstrates critical thinking skills, creativity, attention to detail, a drive for results, and is self-motivated
  • Strong judgment, problem resolution, negotiation, decision-making skills
  • Strong product management and driving skills
  • Trong data analysis skills leveraging T-SQL, MQuery, DAX and/or R
6

Skills For Principal Program Manager, Search CX Resume

  • Good problem-solving skills and ability to think strategically
  • Good analytical and problem-solving skills and ability to think strategically
  • Strong analytical skills in decomposing complex features into clearly defined technical requirements for implementation teams
  • Excellent communication skills, including the ability to communicate clearly, logically, and with precision
  • High level technical writing and documentation skills Has experience to maintain finance trackers
7

Skills For Senior / Principal Program Manager Resume

  • Strong communication skills (oral, verbal and listening) as well as the ability to influence key decision makers and understand their points of view
  • Effective virtual meeting facilitation skills through phone and internet
  • Strong project management and execution skills Typical
  • Personal Effectiveness - ability to work effectively within the project team and the cross-functional organization
  • Excellent team building and collaboration skills across teams
8

Skills For Principal, Program Manager Resume

  • Excellent project management skills and ability to juggle
  • Proven ability to collaborate across teams and across levels of management. Exceptional written, interpersonal and communication skills
  • Strong self-drive to learn and build new skills rapidly
  • Strong ability to write, speak and present information effectively and persuasively across communication settings
  • Proven track record driving the prioritization of a backlog based on actual customer evidence instead of anecdotal perspective
  • Strong developer skills with Visual Studio and .NET
  • Excellent communication skills and the ability to tailor your message to different audiences
  • Strong programming skills in R or Python, SAS, and SQL. Some familiarity with Windows and Linux shell scripting
  • Strong communication and presentation skills and ability to collaborate with different disciplines in research
9

Skills For Principal Program Manager, Amazon Go Resume

  • Strong project management skills, technical judgment, and detail orientation
  • Strong skills in acting as a bridge between business needs and technical implementation
  • Excellent cross-group collaboration skills (communicative, cooperative, influence without authority, efficiency)
  • Excellent communication skills (written, oral, and social)
  • A natural leader with strong collaboration skills
  • Strong presentation, communication, organizational and negotiation skills
  • Excellent verbal and written communication skills, and the ability to communicate and negotiate with internal and external partners on a technical level
  • Demonstrated customer engagement skills, managing customer needs directly, through one-to-many channels, and executive briefings
10

Skills For Principal Program Manager Npg Technology Resume

  • Effective communication (written, oral, presentation), influencing and collaboration skills
  • Strong communications skills and business acumen are extremely important
  • Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
  • Strong leadership skills with the ability to provide vision and direction in an interrupt-driven, fast-paced and diverse environment
  • A mix of technical skills and strong business acumen
  • Has a combination of strong developer and UX skills
  • Use of Office applications, and strong presentation skills

List of Typical Responsibilities For a Principal Program Manager Resume

1

Responsibilities For Senior Principal Program Manager Resume

  • Excellent data-wrangling, scripting, rapid prototyping, and data analysis skills
  • Excellent cross-discipline leadership, collaboration and influencing skills
  • Excellent written and verbal communication skills including clear communications to executives
  • Software program management experience & great core PM skills
  • Excellent oral and written communication skills; evangelization know-how
  • Has negotiated several successful design collaborations with other teams Strong verbal/written communication skills required
  • Strong analytical skills to focus on design, evaluation and measurement of business processes
2

Responsibilities For Principal Program Manager, License Advisory Resume

  • Solid skills in communication, project management, cross-team coordination, drive for results for large-scale software projects
  • Excellent cross-group collaboration and leadership skills
  • Strong analytical skills and pragmatic technical judgment to assess and make the right decisions
  • Results driven, strong analytical skills, and exceptional verbal and written communication
  • Outstanding critical thinking and problem-solving skills and passion to solve hard technical and business problems
  • Outstanding critical thinking and problem solving skills and passion to solve hard technical and business problems
  • Prioritizing the experiences built to support core Azure services (including Compute, Storage, and Network)
  • Program management experience with proven success in delivering end user facing products and services, working across organizational boundaries
3

Responsibilities For Principal Program Manager, Change Management Resume

  • Proven experience in working or managing design projects from conception to manufacturing
  • A proven track record of shipping compelling services and platform experiences
  • Demonstrated experience managing cross-functional, inter-departmental projects and programs using agile software delivery methodology
  • Experience with the use of Earned Value Management and a demonstrated knowledge of EV management metrics and techniques, and developing pricing proposals
  • Experience running / proposing a user experience centric product for 3 years
  • Proven experience in collaborating across technical engineering teams and senior leadership
  • Program management experience with proven success in delivering end user facing products and services
  • Strong technical program manager background (at least 5 years) with a proven track record in developing and shipping software or services
4

Responsibilities For Principal Program Manager, Asset Management Resume

  • Strong understanding of software architecture, Microsoft enterprise products, and experience with IT infrastructure
  • Mature in their collaboration, negotiation and influencing skills
  • Proven experience in solving technical and business problems
  • Prior experience leading teams of FTEs to deliver high impact business results in a highly dynamic business environment
  • Strong user experience focus, especially on UX flows and optimizing funnels
  • Program management experience with proven success in working with partners
  • Experience in working with the higher level program manager to provide effective and efficient management of the contractor’s effort, as applicable
  • Strong ability to multi-task, manage shifting priorities/demands
5

Responsibilities For Principal Program Manager, Amazon Business Resume

  • Strong customer empathy, with experience in driving business solutions for enterprises
  • Simulation, emulation and/or FPGA prototyping experience, with strong customer involvement highly desired
  • Demonstrated experience successfully influencing technical product design and UX design based on feedback from customers
  • Keen ability to communicate ideas effectively with executives and engineering teams
  • Strong leadership with proven track record of Product Management competencies including customer focus and business /strategic acumen
  • Project management skills - cross-org, exec-level reporting, clear & concise representation of issues, relentless pursuit of mitigations for top issues/risks
  • Establish and maintain strong relationships at all levels of the organization, and strong track record influencing at all levels
  • Demonstrate objectivity in the face of multiple priorities and competing interests
  • Analytical problem solving skills to address complex problems and issues
6

Responsibilities For Principal Program Manager, Search CX Resume

  • Prior experience working with Cloud Solution Providers or similar reseller channels
  • Strong passion for delivering simple and elegant end-user experiences
  • Program Management experience building end-user focused experiences
  • Experience shipping production software OR 5 years of experience in Program Manager role
  • Experience in resolving uncertain and ambiguous situations by effective collaboration
  • Experience in delivering experiences for the web, mobile, consumer or enterprise space on the major platforms (iOS, Android, Windows and Linux)
  • Prior or current experience background in computer hardware technology, either from an operation, supply chain, or engineering standpoint
  • Prior experience in development of, and operations, of training program
7

Responsibilities For Senior / Principal Program Manager Resume

  • Proven experience dealing with large scale data architecture, operational architecture and/or network architecture
  • Strong customer focus, with experience in driving business
  • Experience and demonstrated track record of leading teams to ship quality data and/or data systems, as a Program Manager
  • In program management with demonstrated experience shipping products and services
  • Data analysis, SQL, problem solving and project management skills are critical
  • Significant program management experience with demonstrated success managing global, cross-functional programs
  • Proven experience managing multi-million dollar investments
  • Proven experience managing multi-year, multi-workstream initiatives in an iterative method
  • Program, project or product management experience and (desired) deep industry experience working with one category or vertical
8

Responsibilities For Principal, Program Manager Resume

  • Strong technical background and solid foundation in software or platform engineering principles
  • Prior experience with analytics or machine learning Services is desirable
  • Prior experience shipping consumer products
  • Great problem-solving skills and ability to think strategically
  • Excellence in strategic thinking, leadership, communication, interpersonal skills and be able to influence without authority
  • Program or product management experience with proven track records of shipping multiple products
9

Responsibilities For Principal Program Manager, Amazon Go Resume

  • How do we equip TMs with the tools and skills that enable and track world class coaching?
  • Demonstrated excellence building polished user experiences that people love
  • Effectively managing program milestones with Business Units and IS teams
  • Demonstrated ability to identify problem areas, drive issues to closure and ensure solid root cause understanding
  • Related experience with demonstrated success in leading complex, cross group initiatives
  • Exceptional leadership skills, community building abilities, and an established global network in tech
  • Communicate effectively with supervisor, client, contractor, permitting agencies, other utilities and the public
  • Proven ability to own your project portfolio, with strong drive, initiative, and enthusiasm
10

Responsibilities For Principal Program Manager Npg Technology Resume

  • Excel skills - know how to create pivot tables
  • Current Azure experience & competitor Cloud platform experience highly desirable
  • Prior supply chain or network/data center operations analytics experience is highly
  • Negotiation skills facilitating the ability persuade and influence others at all levels in the organization
  • Strong and demonstrated customer and partner empathy
  • Proven experience in working with Enterprise IT departments
  • Experience in technical program management or product management experience shipping products/services
  • Great problem solving skills and high intellectual, technical horsepower
  • Independently conduct market analysis, competitive benchmarking, and customer research to validate project priorities and direction

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