Principal Technical Program Manager Resume Sample

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Deshaun Lemke
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Work Experience


Principal Technical Program Manager
04/2017 - PRESENT
Dallas, TX
  • Product development experience (including Java, C++, Web development, messaging protocols, and Web Services)
  • Experience development and implementing enterprise data center projects
  • Experience managing projects in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment)
  • Experience development and implementing enterprise projects
  • Experience delivering results on complex, technical products or services
  • A deep understanding of the software development process, and a proven track record of shipping software quickly, then iterating on the experience
  • Demonstrated analytical and quantitative skills, ability to use hard data and metrics to back up assumptions
Principal Technical Program Manager Overview
01/2015 - 01/2017
Dallas, TX
  • Demonstrated ability to dive deep in understanding the products, our business, and the technical landscape
  • Experience managing complex technology projects with aggressive schedules
  • Work with multiple engineers and TPMs to deliver a robust Big Data platform which is easy to integrate and use to develop and implement Customer-focused Features and Services
  • Build a roadmap for the Big Data platform by working with stakeholders and users, and understanding pain points, needs and business impacts
  • Work with technology sponsors to ensure timing and project scope aligns with long-term objectives
  • Work with product data analysts and data scientists to ensure reporting and analysis is straightforward
  • Manages programs impacting enterprise and possesses track record of successful program delivery preferably in multiple areas
Senior Principal Technical Program Manager
05/2011 - 10/2014
Phoenix, AZ
  • Integrates full to expert knowledge of program management principles and drives executive level meetings
  • Partners with stakeholders to shape capability expectations and outcomes, provides leadership for and across program/ project team(s)
  • Demonstrates track record of using data and defining KPIs to measure success from both a business and technology perspective
  • Actively manages capability/program using data to drive decisions, and leads change and progress within broader team
  • Creates valid estimates of effort to complete engineering work streams and understands the relationship between technology and business, and how technology enables core capabilities and business unlocks
  • Possesses proven track record for making programmatic recommendations within technology that enable the business to achieve goals
  • Understands the relationship between technology and the business and how technology enables core capabilities and business unlocks
  • Builds and presents technical demos to broader audience including Executive Leadership
  • Proactively mentors others on program teams

Education


Colgate University
2007 - 2011
Engineer's Degree in Computer Science

Professional Skills


  • Prior experience working on large cross org programs with extensive technical deep dive skills
  • Excellent oral and written communication skills, ability to communicate effectively with both technical and non-technical individuals
  • · Strong facilitation and influencing skills (requirements sessions, design meetings, progress and status meetings)
  • Excellent oral and written communication skills, and ability to influence others
  • Highly effective communication skills (written and verbal) and proven ability to work across multiple disciplines and teams to achieve great results
  • Strong problem solving and negotiation skills to earn trust and influence partners and teams
  • Excellent written, spoken, and listening communication skills

How to write Principal Technical Program Manager Resume

Principal Technical Program Manager role is responsible for technical, analytical, software, leadership, influence, metrics, design, quantitative, organization, health.
To write great resume for principal technical program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Principal Technical Program Manager Resume

The section contact information is important in your principal technical program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Principal Technical Program Manager Resume

The section work experience is an essential part of your principal technical program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous principal technical program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular principal technical program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Principal Technical Program Manager resume experience can include:

  • Very good presentation and excellent communication skills
  • Proven effectiveness in engaging and communicating with senior leadership across the company, including a strong ability to influence
  • Strong analytical thinking, data-driven decision making, and problem-solving skills
  • Excellent consultative, negotiating, listening, communication, organizational and analytical skills
  • Strong problem solving, organizational and stakeholder management skills
  • An independent problem solver that can make high quality judgments and decisions quickly with excellent organization skills

Education on a Principal Technical Program Manager Resume

Make sure to make education a priority on your principal technical program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your principal technical program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Principal Technical Program Manager Resume

When listing skills on your principal technical program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical principal technical program manager skills:

  • Effectively demonstrates influence towards positive outcomes, internally and externally with customers
  • Excellent organizational & communication skills and be able to work with a sense of urgency
  • Show excellent communication skills in written and oral English with the ability to face external and internal customers in a professional and mature manner
  • Strong skills creating metrics that measure success and allow for tracking of system health
  • Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive decisions
  • Strong interpersonal skills. Data is how we make decisions here, but we believe that collaboration, teamwork, and communication are critical to that process

List of Typical Experience For a Principal Technical Program Manager Resume

1

Experience For Principal Technical Program Manager Overview Resume

  • Excellent cross-organizational verbal and written communication skills to provide status and manage expectations
  • Demonstrated history of mentoring less experienced team members while maintaining productive relationships with peers
  • Experience Technical Program Management experience in a related industry, including hands-on management of large, cross-functional software efforts
  • Masterful at cross-functional communication to ensure all non-technical stakeholders have everything needed to collaborate effectively with technical teams
  • Prior experience with ITIL and Six Sigma
2

Experience For Principal Technical Program Manager, Alexa Resume

  • Program Management experience owning a program/product, defining milestones, scoping requirements, and working with technical teams
  • Program Management experience, including 8 or more years leading large complex SaaS programs from roadmap planning through execution/delivery
  • Experience leading software development projects, dealing with ambiguity and meeting aggressive delivery schedules
  • Deep understanding of project and program management with 7+ yrs of experience in a fast paced environment taking a product through its complete life cycle
  • Relevant industry experience shipping consumer-facing and/or enterprise software and have delivered solutions end to end
  • Experience in defining and driving large project proposals
  • Experience in Data management, defining reporting structures and dashboards
  • Experience in developing detailed project schedules for complex software development projects with changing requirements, limited resources and fixed deadlines
  • Experience developing and presenting software development plans, metrics, and progress reports
3

Experience For Senior Principal Technical Program Manager Resume

  • Experience in designing or implementing software solutions for security problems
  • Proven track record of strategic security decision-making, balancing the needs of the business, security, legal or other enterprise stakeholders
  • Experience building processes and managing large-scale projects in a cross-functional environment
  • Experience managing cross functional programs, delivering results on time
  • Experience developing and launching products that require collaboration between internal cross-functional tech teams and external partner teams
4

Experience For Principal Technical Program Manager AWS Issue Management Applications Resume

  • Passion for solving complex challenges with an ability to demonstrate innovative critical thinking
  • Experience scaling the processes of a growing organization
  • Experience managing large, cross-functional projects
  • Strong understanding of Cloud Network Infrastructure
  • Experience driving large Infrastructure projects in other Public Cloud providers or Telcos
  • Experience in technical partner management handling large scale device manufacturers
  • Professional experience managing full life cycle technical projects or programs of an increasingly large and complex scale
  • Drive cross-functional teams to optimize the user experience and meet strategic goals, while accounting for risks, changes in schedule or demand
  • Experience as technical program manager leading cross-functional teams to deliver complex software projects
5

Experience For Principal Technical Program Manager, Kindle Resume

  • Experience analyzing cost/benefit of feature selection
  • Drive product definition and prioritization of commerce and billing features
  • Experience working on a software development team (as a developer, QA engineer, or TPM)
  • Experience working with project management software such as Microsoft Office, Visio, MS Project
  • BS, BA, or BE in computer science or engineering (or equivalent experience)
6

Experience For Principal Technical Program Manager Resume

  • Technical leadership and project management experience in advertising, ecommerce, or internet-related programs
  • Experience working in an Agile software development environment desirable
  • Experience with leading data governance projects
  • A proven track record of shipping high quality software products/services on time
  • Experience managing the development and implementation of software products
  • Coding experience in Java, C++, and Perl
  • Experience in distributed systems and/or developing large scale web applications
  • Proven expertise in change management - have performed a large migration or deprecating campaign at an enterprise before
  • Relevant work experience in Program Management
7

Experience For Principal Technical Program Manager Overview Resume

  • Experience with continuous improvement or Kaizen processes
  • Strong in verbal, written communication and detailed oriented
  • Experience in technical program management of web services, IoT, consumer electronics or related field
  • Experience in technical partner management
  • Or relevant program management experience
  • BS in a technical field, or equivalent experience
  • Experience building Platform SDKs, logistics systems, or resource management systems
  • Experience architecting solution on top of Amazon Web Services (AWS)
  • Experience in technical program/project management in a consumer electronics environment
8

Experience For Principal Technical Program Manager, Alexa Resume

  • Experience building systems in the ERP and/or SCM domain
  • Previous work experience as a software developer utilizing methodologies
  • Experience delivering initiatives from conception through on-time delivery
  • Experience developing organization-wide and customer-centric solutions that drive business decisions and actions
  • Experience working directly with customers and partners to deliver large scale solutions
  • Experience in highly productive and collaborative Engineering/PM relationships
  • Experience with data driven decision-making
9

Experience For Senior Principal Technical Program Manager Resume

  • Experience with engineering systems (VSO, GitHub)
  • Experience with cloud computing, online services, databases or data management systems
  • Technical Program Management experience in a related industry, including hands-on program management of large, cross-functional software efforts
  • Experience in building Robotic or automation related products
  • Demonstrated track record of leading large scale, cross functional projects
  • Experience in security, software engineering, compliance, or process management work in support of a technical environment
  • Experience mentoring technical contributors
  • Experience driving programs related to consumer privacy or policy enforcement for research science, data science disciplines
10

Experience For Principal Technical Program Manager AWS Issue Management Applications Resume

  • Experience in building economic models into a software implementation
  • Experience leveraging ML and DL to solve complex business problems
  • Experience building processes, project management, and release schedules on a global scale
  • Experience in taking complex products global
  • Experience designing software architectures for scalability, reliability, and performance
  • Technical Management experience in a related industry, including hands-on management of large, cross-functional software efforts

List of Typical Skills For a Principal Technical Program Manager Resume

1

Skills For Principal Technical Program Manager Overview Resume

  • Problem-solving skills and the ability to scope technical requirements and effectively prioritize program deliverables
  • Experience of proven effective management of customer expectations and resolving conflicts that balance client and company
  • Strong analytic skills and the ability to solve ambiguous problems
  • Excellent organizational, presentation, verbal and written communication skills
  • Proven experience building and operating high-performance, fault-tolerant, distributed computing services that scale with minimal operational load
  • Demonstrated domain expertise in synthesizing broad span of data and inputs and distilling into essential priorities and succinct executive action plan
2

Skills For Principal Technical Program Manager, Alexa Resume

  • Strong technical credentials, with experience managing technical initiatives cutting across teams and organizations
  • Software Development experience; 5+ years of experience in leading engineering teams
  • Demonstrate good judgment in how and when to escalate (without damaging relationships)
  • Accomplished range of skills from high-level strategic thinking to detailed analysis
  • Proven experience simplifying business processes into automated technical solutions
3

Skills For Senior Principal Technical Program Manager Resume

  • Experience with streaming video and customer experiences
  • Strong writing examples that demonstrate the ability to communicate technical concepts and benefits to an executive audience, both technical and non-technical
  • +8 years’ experience in Project Management experience in leading small to large Infrastructure, Online or Cloud services implementations
  • Manage multiple, competing priorities simultaneously; operate tactical activities in unison with strategic initiatives
  • Communicate effectively with both technical and non-technical individuals including external partners
4

Skills For Principal Technical Program Manager AWS Issue Management Applications Resume

  • Communicate clearly and effectively with hardware engineers, software engineers, operations, and senior leaders
  • Prior experience as a people manager
  • Proven experience decomposing complex problems
  • Strong technical credentials, with at least 5+ years of experience managing technical and operations teams
  • Prior Software development experience (at least one of C/C++, Java/C#, Perl, Python)
5

Skills For Principal Technical Program Manager, Kindle Resume

  • Works closely with v-team leadership to align resources and skills
  • Scripting and tooling experience to work with, improve, and automate reporting systems
  • Taking ownership and driving business results. Experience defining KPI’s/Metrics to drive large businesses
  • Understanding of what a good SDLC does and doesn't look like
  • Proven flexibility and versatility in learning new technologies and adapting to new methodologies during the project phase, training and guiding teams
6

Skills For Principal Technical Program Manager Resume

  • Experience owning a program/product/feature, scoping requirements, planning milestones, project management and working with technical teams
  • Track record creating effective and continuously-updating reporting dashboards
  • Experience working with enterprise customers designing and implementing infrastructure and/or application management products and services
  • Experience managing projects in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment etc.)
  • Experience with the delivery of Internet of Things solutions in areas such as intelligent video, public safety, intelligent lighting, big data processing, etc
7

Skills For Principal Technical Program Manager Overview Resume

  • Experience in the embedded computing, IoT, voice processing and web services fields
  • Experience with Internet networking, Internet exchanges, and/or network peering at scale
  • Experience developing and leading processes, projects, and product or service deployments
  • Experience with ticketing/agile planning systems
  • Breadth of experience across the Enterprise IT in the following areas: leading software design or development efforts, enterprise architecture
  • Experience w/forecasting for global businesses, business cases, recommendations to executive mgmt., ROI modeling
  • Experience delivering large cross-functional projects by partnering across multiple teams globally
8

Skills For Principal Technical Program Manager, Alexa Resume

  • Experience developing and delivering on cross-organization project milestones
  • Practical experience designing and delivering software products
  • Experience leading and/or managing efforts in a distributed systems environment
  • Experience working on cross functional projects and partnering with multiple scrum teams in an agile framework
  • Product development experience, including C++, Java, XML, messaging protocols, and/or web services
  • Product development experience, including technical foundation in software engineering, technology products, and/or applied science
9

Skills For Senior Principal Technical Program Manager Resume

  • Experience managing projects and writing technical specifications
  • Experience supporting machine learning applications and data scientists
  • Experience working on cross functional projects and partnering with multiple scrum teams in an agile framework
  • · Experience managing software development efforts in, distributed systems and/or developing large scale e-commerce and web applications
  • Proven track record of taking a product from conception & definition phase through engineering and to market
  • Direct experience in successively challenging roles managing large-scale software development efforts
  • Experience working in a data centers, leading teams in new builds, expansions, and decommissions
  • Multitask and manage multiple projects through work prioritization, planning and delegation, and building the right mechanisms
10

Skills For Principal Technical Program Manager AWS Issue Management Applications Resume

  • Experience coordinating cross functional teams in both hardware and software engineering
  • Experience with complex technology projects involving data analysis, software engineering and program management
  • Management experience in hiring and building program teams
  • Experience managing software development efforts in distributed systems and/or developing large scale web applications
  • Experience working on cross functional projects and partnering with multiple scrum teams in an agile framework
  • Experience with Epic’s patient-facing and/or provider-facing applications
  • Experience of building and launching a new product or service from the ground up
  • Manage ambiguity and competing priorities while staying focused on short term and long-term goals
  • Experience managing projects and writing technical specifications

List of Typical Responsibilities For a Principal Technical Program Manager Resume

1

Responsibilities For Principal Technical Program Manager Overview Resume

  • Demonstrate strong execution abilities by identifying, evaluating, tracking and mitigating issues and risks
  • Technical and business skills to understand, test, and challenge statements and assumptions working with respective product and technology owners
  • Demonstrated ability to design, build, and deliver complex, successful services and/or customer experiences efficiently
  • Technical Product Management experience with Internet business experience
  • Strong experience in leading complex and concurrent endeavors
  • Experience working in cross functional groups including customers/users, software, supply chain, logistics, design, test, reliability, and failure analysis
2

Responsibilities For Principal Technical Program Manager, Alexa Resume

  • Experience managing efforts in Android development environments, distributed systems and/or developing large scale mobile applications
  • Experience in delivering products in a fast-paced, multi-disciplined, distributed and often ambiguous environment
  • Conduct readiness reviews for SDLC milestones and phases, ensuring effective execution of the SDLC process
  • Experience coordinating cross functional and cross organizational teams
  • Hands-on engineering experience
  • Technical Management experience in a related industry, including hands-on management of large, cross-functional software efforts
3

Responsibilities For Senior Principal Technical Program Manager Resume

  • Hands-on engineering experience
  • Experience managing large scale technical programs for several end to end large-scale projects
  • Experience building processes, project management, and programs
  • Experience in a software engineering role
  • Experience managing software development projects with aggressive schedules
  • Experience in a project, program, or product role, delivering software
4

Responsibilities For Principal Technical Program Manager AWS Issue Management Applications Resume

  • Experience managing large scale technical programs for several end to end large-scale projects
  • Demonstrated ability to dive deep in understanding our platform, our products, and the technical landscape
  • · 5+ years of experience managing full life-cycle technical projects or programs of an increasingly large and complex scale in a related industry
  • · Experience professionally developing software in languages like Java, C++, or another current web technology
  • · A solid grasp of the business side of technology with an understanding and zeal for metrics and analysis to deliver on business objectives
  • · Excellent written and verbal communication with multiple levels of leadership involving both business and technical sides of business
5

Responsibilities For Principal Technical Program Manager, Kindle Resume

  • · Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
  • · Previous work experience as a software developer or program manager utilizing agile methodologies
  • A proven track record of shipping high quality, company-scale software products/services on time
  • Experience driving multiple products through a complete lifecycle
  • Software development and relevant engineering experience
  • Experience presenting to technical audiences of 100+
  • Technical leadership experience in digital advertising
6

Responsibilities For Principal Technical Program Manager Resume

  • Demonstrated success translating complex qualitative and quantitative customer feedback into successful products/features/solutions
  • Experience working with cross-functional teams across global team
  • Experience in information security and/or advertising
  • Demonstrate ability to bring requirements clarity in ambiguous situations across organizational boundaries
  • Experience in delivering hyper scale infrastructures to enable Cloud products and capabilities
  • Hands-on experience managing large, cross-functional software development efforts
  • Solid understanding of distributed system and service oriented architecture design principles
  • Strong understanding of object-oriented software development concepts: data structures, algorithms, and security fundamentals
7

Responsibilities For Principal Technical Program Manager Overview Resume

  • Experience in supporting high-traffic, high-throughput, distributed real-time systems and services
  • Experience managing complex technology projects
  • Experience in supply chain for electronics manufacturing
  • Technical Management experience in a related industry including hands-on management of large, cross-functional software efforts
  • Experience working in HR domain
  • Experience working in global and fast paced environments
8

Responsibilities For Principal Technical Program Manager, Alexa Resume

  • Experience of coordinating projects across multiple teams
  • Experience with teams supporting mission critical systems
  • Experience managing complex technical relationships with partners and other third-parties
  • Experience with and knowledge of video streaming technologies
  • Previous experience managing large scale technical programs for several end to end large-scale projects
  • Experience in technical program management of mobile platforms, applications, web services, IoT, consumer electronics or related field
  • Proven history of using supportive applications in your previous roles, such as Jira, Splunk, GitLab, and DataDog
  • Experience in technical program management of embedded systems, web services, IoT, consumer electronics or related field
9

Responsibilities For Senior Principal Technical Program Manager Resume

  • Experience in technical partner management
  • Experience with Salesforce's declarative and programmatic abilities as well as Salesforce Canvas for fully-custom apps
  • Proven willingness to learn quickly
  • Demonstrates expertise in Scrum/Agile best practice and applies this to the development, execution, and improvement of action plans
  • Lead investment, prioritization and trade-off recommendations
10

Responsibilities For Principal Technical Program Manager AWS Issue Management Applications Resume

  • Build strong processes and lead a disciplined execution cadence
  • Relevant work experience in technical program management or related function
  • Learn what it takes to grow and operate a global business at our scale
  • Direct experience with & passionate about agile (scrum) SDLC processes in a SaaS world
  • Build strong relationships and leverage those relationships to influence change across organizational boundaries
  • Related experience in software development or related area

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