Pool Supervisor Resume Sample
Nico Purdy
6160 Morar Mountain,
Los Angeles,
CA
+1 (555) 596 5010
Work Experience
Pool Supervisor / Lead
12/2017
-
PRESENT
Boston, MA
- Understand guest’s service needs
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Valid certification in first aid and CPR
- Experience in Pool/Beach services
- Knowledge of pool equipment, chemicals and maintenance
- Supervision of staff in all recreation outlets
- Takes ownership of recreation areas, outlets, and services
- Operation of all recreation outlets including beach services, pools, kids programs, crafts, activities, holiday events, excursions and group events
- Interviewing, background checks and decision making on staff
Pool Supervisor
03/2014
-
09/2017
San Francisco, CA
- Responsible for knowing all outlet procedures
- Assisting in the design and implementation of recreation programs, activities, clubs and events
- Assists in writing the Spring, Summer and Fall/Holiday vacation planners
- Completes accurate accounting practices
- Manages timekeeping and payroll
- Ensure standard operating procedures are in practice
- Cleanliness and maintenance of all outlets
- Works closely with Pre-arrival, Reservations, F&B, and Guest Services
- Speak in front of large groups of people effectively
Beach & Pool Supervisor
11/2006
-
11/2013
Dallas, TX
- Commitment to 100% guest satisfaction
- Dependable, reliable, honest and punctual
- Maintains a strong morale and spirit throughout recreation team
- Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name when possible & good eye contact with each guest
- Maintains constant awareness of safety issues. Reports all safety incidents appropriately
- Work with the Cabana Manager & Spa Director in the formulation of plans for projects and other areas
- Assist in the administration and implementation of Staff training in all aspects of the Cabana’s operations, i.e. Food and Beverage service, guest relations, upselling, Cabana services (Cabana rentals, etc.)
- Maintain inventory and stocking of all Food and Beverage, as well as pool deck materials
- Effective scheduling of the Cabana team
Education
Bluffton University
2000 - 2005
Engineer's Degree in Recreation Management
Professional Skills
- Consistently demonstrate excellent people skills when dealing with employees and guests
- Computer skills to include: Word, Excel, Outlook and Internet
- Ensure employees have valid work cards while they are working and meet both state and departmental requirements concerning sanitation and personal hygiene
- Ensure the beach and pool areas are secured each evening, or in the event of a storm, or prior to a special event
- Previous Gaming Hospitality experience
- Upervisory experience in a high volume hospitality setting
- Previous Pool Supervisor/Server experience is required
How to write Pool Supervisor Resume
Pool Supervisor role is responsible for training, events, design, reporting, payroll, english, coaching, outlook, articulate, leadership.
To write great resume for pool supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Pool Supervisor Resume
The section contact information is important in your pool supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Pool Supervisor Resume
The section work experience is an essential part of your pool supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous pool supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular pool supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Pool Supervisor resume experience can include:
- Two years’ experience managing others who engage in customer and client relations
- Previous experience managing a workforce of over 12 employees
- Assist in the daily operations of the Pool & Beach area to ensure best guest experience
- Three years restaurant experience
- Contributes to a professional workplace that maximizes employee morale, productivity and effectiveness. Works well with a diverse FOH and BOH staff
- Executing & Training for Service of Excellence by Maintaining Standards
Education on a Pool Supervisor Resume
Make sure to make education a priority on your pool supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your pool supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Pool Supervisor Resume
When listing skills on your pool supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical pool supervisor skills:
- Possess strong leadership skills and the ability to motivate and train staff
- Monitor and effectively control payroll
- Ensure that all equipment (i.e. railings, ropes, pumps, etc.) are in good working order, and provide repair/replacement as needed
- Demonstrate activities as needed including walking, running, climbing, jumping and swimming
- Be in good health and able to endure extended periods of standing and working in the heat and sun
- Establishes and maintains effective working relationship with all departments within the company
List of Typical Experience For a Pool Supervisor Resume
1
Experience For Recreation & Pool Supervisor Resume
- Responsible for all Cabana departments training in pertinent emergency procedures and ensuring that the department is well versed in facility operations
- Assist with hiring staff, disciplinary action and motivation of staff members
- Assist with monthly forecasting and maintains guidelines of Marina Dock budget
- Outside, hot and humid, occasional severe heat, changing temperature and inclement weather
- Maintain inventory of supplies to ensure Cabana is adequately prepared for operation
2
Experience For Beach & Pool Supervisor Resume
- Follow and ensure that Colleagues adhere to all safety procedures and practices
- Development of and adherence to department emergency procedures/safety manual
- Ensure all departments adhere to all safety practices of Fairmont Pacific Rim
- Ensure colleagues in Cabana department maintains a positive relationship with all departments in the hotel
- Responsible for the efficient training of all Colleagues in all aspects of job tasks, and to assist in the training and development of new hires and current Personnel
- Ensure Colleagues have a complete understanding of and adhere to the hotel's policy relating to safety
3
Experience For Pool Supervisor / Lead Resume
- Ensure all Colleagues adhere to all hotel standards as stated in the employee handbook
- Conduct department performance appraisals in a timely manner
- Food Handler's Card and TIPS Certification required
- Maintain complete knowledge of all hotel features, services, and hours of
- Assist in all Marina Dock products & services to generate pool & beach revenue
4
Experience For Cabana / Pool Supervisor Resume
- Be accessible and available to employees
- Check guest satisfaction throughout all pool areas and resolve customer complaints
- Present needs of the outlet to the Pool Manager
- Complete special projects as requested by Pool Management
- Moderate to high noise
- Supervisor and coordinate assigned shift
- Handle guest comments and complaints, ensure guest satisfaction and communicate with guests and receive feedback
5
Experience For Topaz & Vista Pool Supervisor Resume
- Monitors appearance of food/beverage served and communicates deviations in accordance with the established standard
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen
- Ensure guest satisfaction and handle guest comments and complaints
- Observe, teach, and guide staff’s service
- Carry tray overhead and frequently bend and squat
- Conducts pre-shift meetings
- Certified Pool/Spa Operator
- Tech deck, water
List of Typical Skills For a Pool Supervisor Resume
1
Skills For Recreation & Pool Supervisor Resume
- Upervisory experience in Pool Operations, Management
- Experience in pool operation & aquatics
- Beverage experience, preferably as a Cocktail or Beverage Shift Manager in a high-volume, fast paced, luxury environment
- Experience with a Pool environment
- Maintaining profitability of restaurant and Room Service through forecasting and staffing
- Constant standing, walking deck and stairs, balancing, twisting, reaching and bending
- Frequently speaking, hearing, listening, seeing to communicate with guests and fellow employees
2
Skills For Beach & Pool Supervisor Resume
- Prevents accidents through enforcement of policies, rules and regulations governing the conduct of staff and patrons using the pool and the surrounding area
- Responsible for assisting in staffing and scheduling of all employees
- Control labor expenses based on business levels by responsibly cutting staffing
- Assist with hiring, and training of all staff and overall supervision of the department
- Assist with monitoring of all current inventories (liquor, beer, wine, food, etc.) and the ordering of new product; establish and maintain par levels
- Responsible for ensuring regulatory compliance within the area of responsibility and reporting potential issues to management
- Ensures servers are servicing guests using moments of service (MOS) and adheres to service times
3
Skills For Pool Supervisor / Lead Resume
- Seek the Cabana’s ability to maximize revenues by analyzing the opportunity to upsell Food and Beverage, Cabana rentals, and coordinating schedules
- Responsible for all aspects of Cabana colleagues i.e. hiring, recognition, progressive corrective action, training, performance appraisals etc
- Resolve and make recommendations on resolving customer challenges and issues
- Acts as a liaison between the pool operations and all other departments, communicating relevant information to the pool operations staff as needed
- Makes daily safety checks of pool equipment and the surrounding area, and passes patrons’ concerns on to his/her supervisor
- Ensure the daily cleanliness and water quality of two swimming pools
- Oversee the daily staffing schedule,
4
Skills For Cabana / Pool Supervisor Resume
- Maximize net operating income and owner’s equity through sales
- Knowledge of all food and beverage items offered, including ingredients, methods of preparation and proper service
- Maintain accurate paperwork for comps, inventory levels, scheduling, payroll and employee records
- Conduct pre-shift meetings. Orientate and update employees regarding policies and procedures
- Ensure a neat, clean and safe working environment in accordance with established health and safety standards
- Have working knowledge of the Aloha POS system
- Have working knowledge of Health Department requirements in Bar, Kitchen and Pool areas
5
Skills For Topaz & Vista Pool Supervisor Resume
- Responsible for assigned shifts at the Pool, assisting in overall management and supervision of pool associates
- Checks the proper maintenance of the equipment and sanitation of pools and bathhouse facilities
- Monitors accuracy of the Cabana inventory, daily sales and revenue goals and be able to make recommended changes
- Conduct one on one meetings with pool operations team members
- Complete daily Pool Operations reports
6
Skills For Seasonal Pool Supervisor Resume
- Attend meetings and complete tasks / projects assigned by management
- Supervises assigned operational functions within the department consistent with the strategic plan, budgetary guidelines, and the company's short-term and long-term profitability objectives
- Supervises the delivery and measurement of guest service consistent with the company's established guidelines/standards
- Works closely in mentoring/coaching all subordinate positions in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff
- Provides ideas and suggestions for new products, services, technology and processes to ensure competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
- Conducts periodic employee briefings for assigned shifts to review and discuss policies and procedures, addresses problems and concerns, and builds sense of teamwork within the shift structure
- Move from professional office setting to fun, recreational setting quickly and fluently
7
Skills For Pool Supervisor Seasonal Resume
- Normal hearing and vision or corrected to normal range
- Work in an outside setting in the heat and humidity of summer
- Advises supervisor/management of discrepancies and potential safety/security problems
- Work under pressure, or in an emergency, in a calm and rational manner
- Be flexible and able to work weekends, public holidays and extended hours
8
Skills For Enterprise RT Flexible Pool Supervisor Resume
- Certify Lifeguards in American Red Cross certification
- Chemical Machine, Pool equipment, First Aid Equipment
- Work well with hands on physical tasks
- Work long hours many days in a row
- Oversee the daily set up, and break down, of all chaise lounges, umbrellas and beach cabanas
- Train and coach/discipline all staff to ensure that service exceeds the Rosewood
- Work closely with the Food & Beverage for optimum service to guest and for special event setups
- Attend hotel meetings in the absence of the Marina Dock Manager
- Oversee the cleanliness of the fitness area, pool deck, patio terrace and bartenders’ cabana area and coordinate special requirements with Housekeeping, Laundry, Stewarding and Engineering
9
Skills For Pool Supervisor Resume
- Responsible for working in conjunction with the Director to oversee the individual outlet operations of all bars and lounges by achieving their customer service goals and ensuring high standards through each venue
- Capability to develop and present department action plans
- Anticipate guest’s needs, respond promptly and acknowledge guests even when busy with a SMILE
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Assists guests with questions or problems, ensuring guest satisfaction
- Responsible for supervision of the day to day functions that align with the department’s long term goals and objectives
- Execute the tasks of a pool attendant, server and/or bartender as needed
- Order supplies and other amenities to ensure the poolside/restaurant par levels are adequate for smooth operations
- Supervise, oversee and assist activities of all pool designations
10
Skills For Recreation & Pool Supervisor Resume
- Monitor all daily sales and quality of guest service. Maintain par levels and product quality
- Monitor comp checks and ensure all comp procedures are followed
- Assist in any guest questions or issues to find a positive resolution for the guest
- Ensure employees adhere to established policies and procedures
- Ensure adherence to the Union Contract
- Provide Pool Management and Human Resources with the necessary information to keep personnel files current
- Encourage and motivate employees
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