Poker Dealer Resume Sample
Erwin Crooks
160 Murl Island,
Los Angeles,
CA
+1 (555) 540 0382
Work Experience
Poker Dealer
09/2016
-
PRESENT
New York, NY
- Responsible for accuracy of table bank
- Explains rules and answers questions for guests
- Notifies shift supervisor of irregularities in customers play
- Gets players checks and helps maintain poker table banks
- Two years progressively more challenging experience in a gaming operations role, poker experience required
- Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
- Maintain a professional, neat and well-groomed appearance adhering to the Sands appearance standards
- Maintain consistent adherence to the Sands Customer Service Standards (Standards of Steel)
Poker Dealer Tournament
04/2010
-
07/2016
New York, NY
- Complete all paperwork in accordance with PGCB and approved Sands’ standards
- Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards
- Nd Major Function (30% of time spent)
- As called upon, explains aspects of various games, such as Texas Hold’em, 7 - Card Stud, Omaha Poker, to gaming patrons
- Processes all cash and maintains proper handling and accounting for assigned property items
- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty
- Provides accurate and efficient dealing at assigned table game
- Follows game procedures when dealing Poker
Poker Dealer Dual Rate
05/2006
-
10/2009
New York, NY
- Receives wagers from customers and pays the appropriate game outcomes
- Assists customers in understanding the rules and ensures adherence to established policies and procedures
- Reads and understands house rules and upcoming promotions in order to answer customer questions
- Performs as a team member and assists fellow associates to ensure a smooth operation. Knowledge of
- Thorough understanding and working knowledge of all poker room promotions and payoffs
- Monitor that all employees perform to the standards of service and guest hospitality and follow all policies and procedures that pertain to the poker department
- Knowledge of the Pennsylvania gaming regulations
- Able to obtain Pennsylvania Gaming Control Board licensure
- Normal vision range and depth perception with the absence of color blindness
Education
Naropa University
2000 - 2005
School's Degree in Performance
Professional Skills
- Excellent public relations/customer service skills
- Pass an audition displaying adequate Poker skills
- Previous poker dealing experience and/or recognized equivalent training
- Effectively manage an impressment bank and perform cash/chip transactions accurately by following the department cash handling procedures
- Effectively manage game spread and staffing
- Gaming experience
- One (1) year of poker dealing experience with multiple games
How to write Poker Dealer Resume
Poker Dealer role is responsible for training, poker, audition, events, security, credit, gaming, games, benefits, accounting.
To write great resume for poker dealer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Poker Dealer Resume
The section contact information is important in your poker dealer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Poker Dealer Resume
The section work experience is an essential part of your poker dealer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous poker dealer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular poker dealer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Poker Dealer resume experience can include:
- This is a high customer contact position, and requires the ability to communicate effectively with the customer at all times
- Accepting direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met
- Initiating courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity
- Protecting the integrity of the game through visual observation of all guests and game layout
- Verify beginning and ending chip and money balances and confirms supporting documentation. Receives fills and distributes credits
- Responsible for providing on the job training, including service enhancement techniques
Education on a Poker Dealer Resume
Make sure to make education a priority on your poker dealer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your poker dealer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Poker Dealer Resume
When listing skills on your poker dealer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical poker dealer skills:
- Interacts with players to provide a pleasurable gaming experience
- Previous experience as a dealer or in the casino.
- At least 6 months experience as a dealer
- Previous experience as a dealer or in the casino
- Previous experience as a Poker Dealer in Las Vegas
- Assisting guest with seating and chip distribution
List of Typical Experience For a Poker Dealer Resume
1
Experience For Dual Rate Poker Dealer / Supervisor Resume
- Maintains a helpful, courteous, safe, and clean environment of the game
- Deals and controls poker game
- Knowledge of theft techniques
- Deal the game and monitor the monies on the table at all times
- Answer questions about game rules and casino policies
- Have complete knowledge of all casino events and promotional activities, and assist as needed
2
Experience For Poker Dealer Tournament Resume
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same
- Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships
- Eligibility and maintenance of a Florida Pari-mutuel license is required
List of Typical Skills For a Poker Dealer Resume
1
Skills For Dual Rate Poker Dealer / Supervisor Resume
- Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses
- Responsible for keeping a list of new players and guest wanting to lean the game
- Responsible for assigning and/or reassigning dealers to other games in the event of a game closure, patron complaint, or performance issues
- Responsible for enforcing company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices
- Responsible for rewarding dealers with commendations and making recommendations for Employee Recognition programs
- Process all cash and maintains proper handling and accounting for assigned property items
2
Skills For Poker Dealer Tournament Resume
- Responsible for dealing assigned poker game in accordance with Casino Control Commission / Division of Gaming Enforcement regulations and procedures
- Frequently using wrist motion, dexterity, eye-hand coordination
- Deal live poker games; knowing all rules and procedures for each individual game
- Deal poker tournaments; knowing the rules necessary to conduct this competition
- Maintain the integrity of the game by paying attention to all moves by the players
3
Skills For Hpt Poker Dealer Resume
- Make chip exchanges correctly when exchanging money or chips
- Ensure the poker rake is taken in accordance with casino and gaming procedures
- Able to work flexible hours, days and shifts - including holidays and weekends
- Responsible for keeping the poker room in order
- Normal range of hearing even in areas with high levels of background noise
- Deals cards to players and shuffles as appropriate according to established rules and regulations
- Announce winning hand to players
- Ensure that correct "rake" are taken from the winning pot
- Explains aspects of various games, such as Texas Hold’em, 7 - Card Stud, Omaha Poker, to gaming patrons, as called upon
4
Skills For Poker Dealer Dual Rate Resume
- While functioning as Poker Dealer
- While functioning as Poker Floor Supervisor
- Accountable for the development and performance of dealers, including the issuance of annual performance evaluations
- Explain aspects of various poker games to gaming patrons
- Exchange paper currency for playing clips
5
Skills For Poker Dealer Resume
- Assists guests with seating and chip distribution
- Responsible for keeping the poker room in order.
- Control gaming cards and equipment
- Monitor customer play for cheating scams and suspicious variations in play
- 3rd Major Function (10% of time spent)
- Extensive knowledge of all poker games and procedures
- Communicate in a pleasant manner
- Basic and Arithmetic Computation: The ability to perform arithmetic computations such as addition, subtraction, multiplication, and division correctly. This includes the ability to handle chip and currency
- Intermittent sitting at a desk or company vehicle
6
Skills For Dual Rate Poker Dealer / Supervisor Resume
- Work area is both indoors and outdoors and subject to variable temperatures
- Moderate noise and bright lights
- Understand the procedures and rules of all poker games offered at the resort
- Follow departmental procedures set forth within the department
- Maintain the accuracy of the bank
- Provide accuracy and efficiency to guests at all times
- Handle table disputes expediently
- Willingness to help in all areas of the poker room and to do table fills while on break
- Maintain the game list and seat players in games requested
7
Skills For Poker Dealer Tournament Resume
- Able to stand for the course of their shift
- Deal and control poker game
- Supervise day to day operations of Poker Room
- Direct the Poker Dealers to accomplish the goals of the Poker area and Table Games department
- Responsible for the integrity of daily operations
- Supervise, coach, instruct and direct Poker Dealers in proper procedures of all aspects of poker operations
- Protect the integrity of all poker games
- Audition on a live game
- Distinguish letters, numbers, and symbols
8
Skills For Hpt Poker Dealer Resume
- Ensure that wagers are placed before cards are dealt
- Monitor game and notifies supervisor of any disputes, problems or concerns with either a patron or the progress of the game. Maintain a clean, safe, hazard-free work environment within area of responsibility
- Responsible for the operation & conduct of a particular game
- Maintains familiarity with other gaming and entertainment/service activities for (Casino Name) patrons, in order to provide information and correct answers to questions
- Machines and equipment used are cards, dice, gaming tokens, card dispensers and shuffle machines
9
Skills For Poker Dealer Dual Rate Resume
- Deals assigned game in accordance with established policy and procedure
- Conducts the assigned game in accordance with CCC / DGE regulations and procedures
- Handles fills, credits and ratings
- Assists Poker Shift Managers and Poker Manager in the supervision and overall operation of the Poker Room
- Ensures compliance with CCC / DGE regulations, company policies & procedures and internal controls
- Check to ensure that all players have placed bets before play begins
- Reports any unusual situations to poker supervisor
10
Skills For Poker Dealer Resume
- Conducts and assists with operation of poker games
- Ensures accuracy of table bank, table pot, and table rake
- Communicates verbally with supervisors of unnatural or irregular play and disputes on the game
- Verbalizes player instructions, rules, or any other information as required in the procedures of the game
- Develops customer relations and facilitates the use of the one club card
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