PMO Program Manager Resume Sample

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Melisa Kassulke
4763 Lyda Stravenue,  Philadelphia,  PA
+1 (555) 507 2598

Work Experience


PMO Program Manager
10/2016 - PRESENT
Boston, MA
  • Communicate directly with customers as appropriate acting as the escalation point for customer issues. Ensure that the project teams keep customers informed of project progress, issues and projected completion dates. Develop a strong working relationship with each customer’s decision- makers in order to maximize new opportunities and revenue
  • Direct project or program management experience in a regulated environment
  • Has organized a multi-project program requiring integration of separate sub-project teams
  • Experience managing large cross-functional projects related to the development of medical devices involving Disposables, Software, Hardware, Systems or a combination thereof
  • Experience leading cross-functional team meetings, management updates and internal development review meetings
  • Experience managing the development of medical devices through initial launch within the US, EU, Japan or a combination thereof
  • Working knowledge of Design Controls regulatory requirements (US, EU and Japan)
  • Experience defending project information or processes in a regulatory audit (FDA, BSI, MHLW, etc.)
Pmo-program Manager
02/2010 - 08/2016
New York, NY
  • PMP Certification, desirable
  • Organize, track and drive projects of all sizes including large cross-functional initiatives
  • Create documentation to hold teams accountable and keep them on track
  • Provide motivation and direction to ensure that team project goals, objectives, milestones, and deliverables are achieved in a timely manner
  • Lead and drive project status meetings to begin, troubleshoot and successfully complete projects
  • Monitor and report on progress of projects to all stakeholders and the Leadership Team
  • Ensure final deliverables meets operations strategy, goals and deadlines
  • Ensure all peripheral activities are planned, completed and communicated to all stakeholders
Integrated Clinical Services PMO Program Manager
03/2004 - 12/2009
Chicago, IL
  • Track and maintain overall program lists and processes
  • Experience in customer-facing positions in a professional services firm, preferably with an IT software, management consulting, or “Big 5” consulting organization
  • Experience with modern services deployment methodologies with strong emphasis on configuration, integration and deployment of complex software solutions in various enterprise IT environments. Experience with software and hardware architecture, custom software development, and infrastructure design and development
  • Excellent communications and interpersonal skills. Demonstrated ability to document methodologies and best practices
  • Proven track record of managing large international teams with different priorities and ability to lead the team to strategic and tactical decisions
  • Interact and communicate with CxO-level personnel and navigate customer organizations to ensure successful project delivery and acceptance
  • Proactive, innovative, and creative problem solving skills
  • Drive decisions and consensus with partners in alignment with programs objectives
  • Managing a team of 3-10 PMgr who are responsible for one or multiple DRAM or NAND programs

Education


Mayville State University
1998 - 2003
Bachelor's Degree in Science

Professional Skills


  • Excellent foundational skills: analytical, written and verbal communication, strong executive presence, facilitation and presentation skills
  • Skills and demonstrated experience with leading complex projects pertaining to company and system integrations
  • Solid problem-solving skills, attention to detail, and critical thinking abilities
  • Advanced problem solving and negotiating skills
  • Demonstrated experience in leading/influence others
  • Professional work experience with a proven ability to manage complex projects and programs
  • Persuasive communicator (verbal and written) with well-developed presentation, conflict resolution and negotiation skills required

How to write PMO Program Manager Resume

PMO Program Manager role is responsible for leadership, security, finance, training, integration, reporting, design, consulting, research, digital.
To write great resume for pmo program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For PMO Program Manager Resume

The section contact information is important in your pmo program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your PMO Program Manager Resume

The section work experience is an essential part of your pmo program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous pmo program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular pmo program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative PMO Program Manager resume experience can include:

  • Demonstrate value and gain buy-in through strong executive communication and data-driven insights
  • Experience developing resource staffing strategies for large organizations
  • Focus on specific goals, and demonstrate a sense of personal accountability and urgency for achieving results
  • Experience linking technology projects to the IT strategic plan and recommends new technology to advance the strategy
  • Implement effective project reporting methodologies to ensure projects deliver promised business value after project launch
  • Strategically introduce new practices that are aligned with organizational priorities

Education on a PMO Program Manager Resume

Make sure to make education a priority on your pmo program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your pmo program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in PMO Program Manager Resume

When listing skills on your pmo program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical pmo program manager skills:

  • Well-developed leadership and project/program management capabilities with demonstrated success completing multiple cross-functional, cross-business, and cross-cultural projects
  • Business alignment on priorities through proper planning, effective communication, and active engagement
  • Work independently and effectively with diverse, cross organizational teams
  • Performs validation on financial-related reporting from reporting system and liaises with Finance and Accounting to ensure the accuracy
  • Solid understanding of project management tools, methodologies and problem solving
  • Experience working in an enterprise level environment establishing a PMO with new processes, structure, governance, etc

List of Typical Experience For a PMO Program Manager Resume

1

Experience For Pmo-program Manager Resume

  • Driving and supporting the introduction of a standardized program management methodology at Micron
  • Resolving conflicts between different programs and escalate decisions when required
  • Identifies program efficiency and improvement process changes using PMBOK defined KPI's and other metrics and proactive monitoring
  • Collaborate with Engineering PMO and Mercer Program Manager to ensure consistency as appropriate across the Benefitfocus PMOs/programs
  • Proliferation of best practices for program management across the PMO organization
  • Accountable to his/her manager for aspects of their activities and responsibilities; HEOR TAs and HEOR Operations for delivery against the organization’s strategic plans
  • Capture product requirements in close cooperation with the respective the BU (Business Unit) representative
2

Experience For MEA PMO Program Manager Resume

  • Establish a ProChain(TM) based project schedule as the single source of truth
  • Confirm availability of resources required to achieved the goals of the project and drive closure of gaps
  • Participate in and contribute to project kickoff
  • Project execution: Establish and direct the PDT. This includes regular (typical: weekly) meetings of the PDT and to track the progress of the project. Set the pace, focus, and intensity of the entire team. The PMgr serves as the conscience of the PDT: No important issues are ducked or dissembled, the earlier issues are raised the better
  • Ensure full implementation and conformance with the Company’s policies, mission and values
3

Experience For Integrated Clinical Services PMO Program Manager Resume

  • Expertise in governance, framework of project management and health
  • Accountable for completion of all project deliverables within Program and ensures completion and communication of Risk mitigation plans, critical path and dependencies, Project Recovery and Business Continuity Plans, etc.)
  • Emulate and ensure adherence to Santander Bank proj. mgmt. standards through the consistent application of recognized project and program management processes, ensure discipline and controls are consistently applied to projects from initiation through closure
  • Research and gather the disparate processes, documents and practices currently in place and efficiently produce new standards for PMO best practices for Customer Success Organization
  • Educate internal stakeholders about value of PMO, clarify and define stakeholder responsibilities
  • Research and gather the disparate processes, document practices currently in place and efficiently produce new standards for PMO best practices for Customer Success Organization
4

Experience For PMO / Program Manager Specialist Resume

  • Collaborate with Engineering PMO and cross-functional Program Managers to ensure consistency as appropriate across the Benefitfocus PMOs/programs
  • Manage Canadian strategic programs
  • Screens all programs and projects for risks, issues, financial viability, and opportunities for sustainable improvement. Understands the end to end impact along with cross functional impact, and formulates and implements solutions
  • Coordinates activities of IT projects to ensure goals and objectives of these projects are accomplished within prescribed time frame and funding parameters
  • Leads the evaluation and confirmation of technical solutions for assigned programs or process changes
5

Experience For PMO / Program Manager Resume

  • Ensures all functional and cross functional processes and subsequent change items are positioned correctly for ongoing sustainability including, but not limited to, management of all associated document artifacts, training and process flow diagrams
  • Performs program/project management activities for mid to large-size projects and changes, and delivers a viable solution
  • Reviews inbound process issues and determines best solution approaches using a combination of people training, transformation, process updates, service improvements and/or technology changes
  • Transforms high-level business process requirements into specifications and delivery of a program
  • Monitors process execution in accordance with process models and descriptions, ensures process changes are performed and processed in a seamless manner and Master Data quality is maintained by following Master Data processes and controls
  • Consults and supports other relevant governance groups in the identification of process change and improvement needs and helps set their priorities
6

Experience For Pmo Program Manager Tacoma Resume

  • Performs project management/support activities within authorized projects
  • Executes proper communication and coordination of cross stack project teams to ensure seamless delivery
  • Develop comprehensive project plans to be shared with clients as well as other staff members
  • Develop spreadsheets, diagrams and process maps to document needs
  • Ensure that the right product is developed to meet or exceed company's quality standard and is delivered at the right time
  • Lead program teams and facilitate the communication and interaction among the functional representatives
  • Coordinate with business owners and executive leadership, to provide necessary program status and obtain customer feedback
  • Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met
7

Experience For WW PMO Program Manager Resume

  • Manage delivery of assigned project portfolio
  • Anticipate and manage stakeholders expectations
  • Create transparency, measurability, and accountability to manage program delivery
  • Align development process with project size and business users
  • Champion agile development methodology and frameworks
  • Contribute and share best practices on project management and SDLC principle and standards
  • Demonstrate excellent interpersonal communications with proven ability to gain trust from teams and stakeholders while establishing and maintaining strong relationships
  • Actively inquisitive - listen and ask questions to determine and meet stakeholders and development team needs
  • Go beyond normal job responsibilities to ensure commitments are kept and delivered in a timely manner
8

Experience For PMO Program Manager Lead Resume

  • Foster a sense of teamwork, take initiative to assist others when required and/or as needed
  • Establish the PMO within the IT Operations & Infrastructure group
  • Manage programs in a cross-functional matrixed organization
  • Foster an environment that enables all team members to participate to their fullest through motivational and developmental opportunities
  • Develop and maintain integration project plans across the organization
  • Support implementation of organizational design to enable future-state strategy
  • Manage and track the overall transition processes to optimize roles, responsibilities and performance in the future organization
  • Lead in a matrix environment and be responsible for end to end program management across all functional areas
9

Experience For PMO Program Manager, Heor Operations Resume

  • Identify and escalate project risks and issues
  • Ensure necessary business partners are engaged as needed
  • Understand and carryout cross-functional and functional coordination
  • Help to introduce and market new products by developing time-integrated plans with Sales, Marketing, Operations, Product Management, IT, and other functional areas
  • Identify and establish benefits realization plan and develop benefits metrics and monitoring
  • Continually assess benefit metrics and realization, and communicate progress to stakeholders
  • Balance resource allocation with benefits throughout program cycle
  • Serve as the Project Management representative for the TSS Idea To Launch Engine process, working with the leadership team to establish project priorities and decide which projects to work on
  • Advise, coach and mentor a team of 3 project managers and oversee the effective execution of the projects they manage
10

Experience For Enterprise PMO Program Manager Resume

  • Develop and maintain effective working relationships with key support department stakeholders and project sponsors, engaging them as needed to resolve conflict and mitigate barriers to success for projects being managed through the PMO
  • A strong proficiency in MS Office and SharePoint is required, with recent hands on experience in the use of a data analysis and visualization tool
  • Manage and interact effectively with a large group of cross-functional stakeholders
  • Proven ability to lead other project managers, build effective teams and coach for success
  • Communicate verbally effectively over a wide variety of departments and levels of the organization
  • Experience planning and implementing integration projects as the result of M&A activity
  • Experience in a critical thinking environment such as consulting or corporate strategy desired
  • Seasoned Project / Program Management with 5+ years of experience in training, education or certification programs

List of Typical Skills For a PMO Program Manager Resume

1

Skills For Pmo-program Manager Resume

  • Improve systems and processes to effectively meet program / project requirements and goals
  • Experience with change management in regards to integrating organizations
  • Solid knowledge of Microsoft Office applications including Microsoft Project
  • Previous senior project or program management and/or relevant consulting experience
  • Previous program/project management experience including leadership of a cross-functional team
  • Experience in any of the following
  • Demonstrated ability to influence outcomes in challenging
  • Establish governance model for the PMO program with a key focus on project selection, prioritization and training
2

Skills For MEA PMO Program Manager Resume

  • Assess and understand new priority requests and evaluate cross-functional and cross-project impacts
  • Partner with senior team to develop key business solutions in support of strategic priorities
  • Understanding of localization operations and client requirements from a strategic and operational perspective
  • Carrying of supplies, files, etc
  • Oversee all aspects of the project, including managing deadlines, assigning responsibilities, communicating issues/risk and reporting project status
  • Advanced understanding of project management tools, methodologies and problem solving
  • Manage customer engagement (interviews, empathy mapping, requirements gathering, change management)
3

Skills For Integrated Clinical Services PMO Program Manager Resume

  • Articulate complex issues and structure clear and concise written documents, adjusting style and level of details depending on audience
  • Responsible for developing and maintaining E2E project plans
  • PC proficiency in Microsoft Office (including Word, Excel, PowerPoint, Visio and MS-Project)
  • Create and manage an organizational structure for a multi-project program involving hardware, software, and disposable aspects related to the development of medical devices
  • Develop the Master Integration Plan (MIP) linking the sub-projects together for cohesive execution across the program
  • Work with functional area leaders and internal subject matter experts to lead the optimization of Philips IGT-D product development and design controls processes
4

Skills For PMO / Program Manager Specialist Resume

  • Organize the program documentation and project documentation to clearly communicate assumptions made, progress made and issues or risks associated within the program and sub-projects
  • Provide training and education to employees at all levels of the organization on project management software, tools and processes
  • Represent the PMO on internal change initiatives focused on improving Philips IGT-D processes
  • Education: Master's DegreeIn Business, Engineering, Computer Science or Information Systems
  • Think both tactically and strategically moving through both
  • Able to identify risks and manage them, escalating when necessary,
  • Monitors and manages compliance and documentation regarding SOX within respective portfolio
5

Skills For PMO / Program Manager Resume

  • Performs and coordinates project related financial analysis and reporting as needed
  • Provides periodic project updates with issue escalation and proposed mitigation activities assessed for leadership review and decision making
  • Manage changes to the project scope, project schedule and project costs using appropriate management techniques
  • Track program against its schedule, budget and against epic phase review objectives, reporting status on a regular basis
  • Develop an overall roadmap outlining work, timelines, roles, and resources
  • Develop and manage business cases and tracking accountability of teams to business cases
  • Support business partners in executing strategic projects
  • Serve as the spokesperson for his/her program and sub-project teams in management updates and design control review meetings
  • Represent teams in meetings with executive management
6

Skills For Pmo Program Manager Tacoma Resume

  • Drive project teams through the preparation, presentation and archival of Design Control reviews, Business Stage Gate Reviews, and other project deliverables to support Program objectives
  • Mentor junior level project managers on project management best practice and tools
  • Serve as an internal consultant for the deployment of the new PMO processes, tools and templates
  • Expertise in critical path and risk assessment; cross program dependencies; management and mitigation; solution level deployment and launch management; program change control (i.e. schedule, scope, business objectives, and budge
  • Accountable for completion of all project deliverables within Program and ensures completion and communication of Risk mitigation plans, critical path and dependencies
  • Provide program / project leadership by defining and scoping new work and defining PMO time and skill requirements, and support issue resolution
  • Responsible for accurate and timely reporting against the
  • Project Recovery and Business Continuity Plans, etc)
  • Monitor key milestones and outcomes of responsible projects in the program throughout the project lifecycle
7

Skills For WW PMO Program Manager Resume

  • Project Recovery and Business Continuity Plans, etc?
  • Program and budget in line with appropriate governance
  • Initiate, lead and facilitate strategy development with leaders and critical stakeholders to prioritize and execute Business Unit programs / projects and training throughout the Business Unit
  • Define strategy to optimize/align/Control/execute trough project managers all CAPEX and CEAV related process to assure flawless implementation and customer delight (internal/external)
  • Line up with M&A / Integration group to deploy methodologies and processes to manage properly acquisitions integrations in the Business Unit
  • Review overall requirements for programs / projects and specific design methodology for individual projects and ensure projects are managed according to delivery framework and company/industry standard project management methodologies and tools
  • Develop program / project plans and timelines, decide program / project goals and milestones and oversee project management and schedule goals, procurement, and contractual requirements, personnel assignments, and capacity planning
  • Document and evaluate processes as part of the PMO governance model
  • Collaborate and interface with all areas of the business to define best practices, processes, and tools to support the company’s goals and objectives
8

Skills For PMO Program Manager Lead Resume

  • Generate and implement new concepts, programs / projects processes, services or methods
  • Partner with all departments to specify programs / projects in appropriate and accurate detail for kickoff, start, execution, implementation, and completion
  • Identify ambiguous requests and facilitate collaboration amongst leadership and other impacted departments to define strategy and scope
  • Oversee change management and communication
  • Meet project deadlines, identify possible delays, and make progress reports to management
9

Skills For PMO Program Manager, Heor Operations Resume

  • Audit programs / projects to ensure delivery excellence
  • Lead Team: Functional VPs and Business Unit GMs
  • Program / Project Managers Business Group wide
  • M&A / Integration group
  • External: Professional Organizations - PMI
  • We value safety, integrity, collaboration, accountability and results and outperformance
  • The environment is better off because of our leadership and products
  • Emulate and ensure adherence to Santander Bank proj. mgmt. standards through the consistent application of recognized project and program management processes; ensure discipline and controls are consistently applied to projects
  • Accountable for completion of all project deliverables within Program and ensures completion and communication of Risk mitigation plans, critical path and dependencies, Project Recovery and Business Continuity Plans
10

Skills For Enterprise PMO Program Manager Resume

  • Emulate and ensure adherence to Santander project management framework and standards through the consistent application of recognized project and program management processes; ensure discipline and controls are consistently applied to projects from initiation through closure
  • Directs, manages, implements and executes on business solutions, overseeing and optimizing projects, project teams and project performance. Consistently aligns projects with corporate strategy and leverages efficiencies, sharing and allocating resources across the Program
  • Expertise in critical path and risk assessment; cross program dependencies; management and mitigation; solution level deployment and launch management; program change control (i.e. schedule, scope, business objectives, and budget). Accountable for the project management process and project management deliverables for all assigned Programs
  • Emulate and ensure adherence to Santander Bank project management standards through the consistent application of recognized project and program management processes, ensure discipline and controls are consistently applied to projects from initiation thru completion
  • Leading a project management organization for a large corporation, with a track record of delivering desired business value for the overall project portfolio (delivering scope on time and on budget)

List of Typical Responsibilities For a PMO Program Manager Resume

1

Responsibilities For Pmo-program Manager Resume

  • Experience leading cross departmental teams to deliver extraordinary outcomes
  • Experience in strategy and target setting
  • Experience using Critical Chain Project Management
  • Project and process management experience in the banking or financial services industry
  • Experience in working large strategic projects
  • Proven track record of managing large scale integration and system projects
2

Responsibilities For MEA PMO Program Manager Resume

  • Remain flexible to changing priorities, open to new ideas and have AWS's success firmly in your focus
  • Experience applying technology concepts to business needs
  • Experience in program/project management roles
  • Background in project cost accounting and budgeting
  • Ability and comfort interacting with large audiences and communicating with Lionbridge Executive team
  • Develop and maintain a continuous improvement culture within the PMO by adopting project management best practices and lessons learned
  • Serve as an internal consultant for project sponsors and stakeholders, replicating best practices/lessons learned from projects completed in the past
  • Provide training on key project management concepts to the organization; serve as the Marketing Americas representative on the Global Project Management Task Force
  • Capable of handling heavy workloads with limited supervision
3

Responsibilities For Integrated Clinical Services PMO Program Manager Resume

  • Project Management or Program Management Professional (PMP or PgMP) or equivalent
  • In a complex matrixed organization
  • Research, interpret and incorporate industry and other best practices
  • Proficient with Project and Portfolio Management Tools. (SharePoint, Visio, Excel, MS Project, etc.)
  • Proficient with Project and Portfolio Management Tools. (SharePoint, Clarity, Visio, Excel, MS Project, etc.)
  • The ability to speak to and hear customers and/or other employees both telephone calling and in person; and body motor skills sufficient to enable the incumbent to move from one office location to another
  • Physical demands could involve any or all of the following: digital dexterity and hand/eye coordination in the operation of office equipment; light to moderate lifting (10-20 lbs.)
  • Demonstrated ability to translate ambiguous requests into roadmaps, and business plans
4

Responsibilities For PMO / Program Manager Specialist Resume

  • Able to manage all aspects of multiple projects, deliverables and timelines. ? Ability to think both tactically and strategically moving through both fluidly
  • Experience managing technology programs (cloud computing, technical training, software development, and/or application infrastructure) with aggressive schedules
  • Majority of career within a plastics, packaging, or fast moving consumer product business
  • Financial / Budget Management
  • M&A integration and synergy achievements
  • Experience with Class II or III interventional cardiology devices including IVUS catheters, Functional Management (FM) guidewires, coronary / peripheral guidewires and catheters
5

Responsibilities For PMO / Program Manager Resume

  • Experience with medical device software development, preferably using Scrum/Agile methodologies
  • Experience in the analysis, design, development or implementation of information technology solutions, systems, or products
  • Coach business partners on effective project management
  • Engage with senior-level leaders to drive priority strategic initiatives
  • Plan and manage multiple parallel projects · Maximize resources for the greater good of the organization
  • Proven ability to manage multiple projects and deadlines
  • Proficient in project and process management applications and tools
6

Responsibilities For Pmo Program Manager Tacoma Resume

  • Derive and lead large scale end to end project plans
  • Work in fast paced, high profile projects
  • Drive T&C related programs to completion across multiple organizations and teams
  • Build and maintain integrated project schedules that account for internal/external dependencies, numerous constraints, and adequately factors in some contingency for some unplanned delays while still be aggressive
  • Project management experience required
  • Proven ability to manage multiple projects and deadlines in complex environments
7

Responsibilities For WW PMO Program Manager Resume

  • Project management experience required
  • Experience in project management experience including leadership and management of large scale project agenda to include leading large-scale project initiatives to successful completion and implementation
  • PMI or Six Sigma Black Belt Certification required
  • Plan and manage multiple initiatives simultaneously
  • Proficiency in Microsoft Word, Excel, PowerPoint and Project required
8

Responsibilities For PMO Program Manager Lead Resume

  • Knowledge of JD Edwards ERP systems
  • Higher education (technical, economics, project management)
  • Fluent knowledge of English language (C1, C2)
  • Experience and comfort managing both structured projects that follow a defined program approach as well as exploratory projects that require creative thinking in a consultative manner
  • Write project documents and emails in a clear and concise manner and communicate efficiently
9

Responsibilities For PMO Program Manager, Heor Operations Resume

  • Familiarity with business analysis and requirements management methodologies (LSS, TOC, Lean)
  • General proficiency with tools, systems, and procedures required to accomplish the job, i.e. Excel, MS Project, VISEO, Kanban, TFS
  • Travel Involved
  • December 14, 2017

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