PM Server Resume Sample
Bennie Bashirian
74657 Yasmeen Run,
New York,
NY
+1 (555) 999 3973
Work Experience
PM Server
12/2015
-
PRESENT
Phoenix, AZ
- Bus and set tables, as needed
- Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso)
- Assist with orders to go, as needed
- Seat guests and help with answering phones as business demands
- Clean and set tables to restaurant standards
- Deposit dishes appropriately in the dishroom or specified area
- Pull dirty plates from tables while guests are still seated
- Serve beverages promptly
- Stock bussing stations
Proof PM Server
05/2012
-
06/2015
Phoenix, AZ
- Clean stations, including sweeping floor using the tools provided
- Perform buffet set-up and refill if needed
- Assist in Room Service if needed
- Assist other restaurant personnel with tasks when necessary
- Ensure compliance with health and safety codes and policies
- Communicate effectively with peers, supervisors and subordinates
- Exhibit a positive, enthusiastic attitude committed to a teamwork effort
PM Server Assistant
07/2005
-
03/2012
Houston, TX
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Pour, mix, and blend a wide variety, of wines, spirits, and missed drinks
- Be able to operate the point of sale equipment. No voids without supervisor’s written approval
- Follow procedures to take guest’s order; write legibly on check, order and pick up food as applicable
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Receive and take guest orders and process in a timely manner through whatever systems are currently used in the restaurant
- Prepare and serve meal accompaniments to guests
- Open bottled wine for guests
Education
National University - Redding Campus
2000 - 2005
Mba's Degree in Management
Professional Skills
- Able to read, write and speak verbally in English. Excellent communication skills and familiarity with the hospitality industry
- At least one year of serving experience is required
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
- Serve guests in whatever way possible to ensure a pleasurable dining experience
- Assist guests in whatever way possible to ensure a pleasurable dining experience
- Customer service experience is required
- Ensure guest satisfaction throughout the entire dining experience
How to write PM Server Resume
PM Server role is responsible for events, basic, training, health, pos, general, water, compliance, legal, hospitality.
To write great resume for pm server job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For PM Server Resume
The section contact information is important in your pm server resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your PM Server Resume
The section work experience is an essential part of your pm server resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous pm server responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular pm server position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative PM Server resume experience can include:
- Using Point of Sale system
- Building rapport with the guest with above and beyond service
- Responsible for completing any training certifications or retraining as directed by a Manager or Human Resources
- Increase sales by using suggestive selling techniques
- Fully understanding the menu, including entrees, preparation and taste
- Responsible for seating guests and presenting menus
Education on a PM Server Resume
Make sure to make education a priority on your pm server resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your pm server experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in PM Server Resume
When listing skills on your pm server resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical pm server skills:
- Anticipate and communicate replenishment needs effectively
- Communicate efficiently and effectively with all other team members
- Demonstrates ability to learn and change behaviors based on feedback by manager
- Establish and maintain effective relationships with all department management, staff, personnel and general public
- Operate the electronic cash register/P.O.S. system
- Coordinating food timing and transporting items to the guest table
List of Typical Experience For a PM Server Resume
1
Experience For PM Server Assistant Resume
- TABC certified or ability to obtain within 30 days
- Food Handler certified or ability to obtain within 30 days
- Describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; maintain food & menu knowledge for items offered in the Restaurant; check completed orders with the guest’s original order; transport items to the guest table in a timely manner
List of Typical Skills For a PM Server Resume
1
Skills For PM Server Assistant Resume
- 6 months working in dining
- Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
- Multi-task, even during times of high stress
- Explain menu items in detail, including specials
- Take guest food and beverage orders using the appropriate POS system (MICROS)
- Check guest’s identification and confirm the guest meets the legal drinking age
- Communicate with kitchen staff regarding meal requirements, allergies, dietary needs, and specific/special requests
- Responsible for relaying any allergies or food sensitivities to the kitchen and fellow team members
2
Skills For Goldfinch Tavern PM Server Resume
- Guarantee guests are receiving quality services that exceed their expectations
- Food Handler's Permit, or ability to obtain permit within two weeks of beginning work - required
- Polish and clean water glasses in assigned station before opening hours
- Ensure all service standards as laid out by the servers handbook are consistently being followed
- Be knowlegable in all ABC rules and regulations concerning the sale of alcohol
- Knowledge of and adherence to all aspects of service standards and business process outlined in Miraval Training Manual
- Take and serve guest orders promptly and according to service standards
- PM shifts from 4:30 PM - 11:30 PM (subject to change)
- Liquor, beer, wine, and spirits knowledge
3
Skills For Sidecut PM Server Resume
- Obtain an ABC card
- Professionally represent “Holiday Inn World’s Fair Park” while presenting a warm, professional, and refined demeanor with guests and fellow team members
- Maintain knowledge of all hotel features, information, and local events
- Check completed kitchen orders with the guest’s original order
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact
- Ensure Restaurant guests are greeted and welcomed as they arrive
- Provide suggestions and recommendations to guests of Restaurant
- Prepare drink orders that are not handled by the bar in accordance with the standards of Holiday Inn World’s Fair Park
- Serve wine, beer, and other alcoholic beverages in accordance with federal, state and local regulations. Ensure compliance of all OSHA, Knox County Department of Health, and Tennessee State Department of Health regulations
4
Skills For Proof PM Server Resume
- Responsible for transporting food and beverages from the kitchen to the dining tables
- Responsible for bussing and cleaning tables after guests finish their meals or beverages
- Ensure all food is plated and portioned correctly before delivering to guest
- Responsible for removing dirty dishes and glasses
- Prepare an itemized check and take payment from guests. Ensure the check is correct before presenting it to the guest
5
Skills For In Room Dining PM Server Resume
- Set up and maintain cleanliness and condition of dining room
- Responsible for removing soiled wares from tables and place in the designated areas
- Responsible for resetting all tables in Restaurant. Ensure all furniture is in accordance with the floor plan set forth by the Manager or Supervisor
- Ensure serving station is well-stocked
- Responsible for completing any side work assigned
- Ensure compliance with food handling and sanitation standards
- Maintain a continuous and positive relationship with other departments as well as the entire Drawing Room team
- Process all payment methods
6
Skills For PM Server Resume
- Deliver cocktails to tables as needed and assist fellow team members
- Secure liquors, beers, wines, spirits, coolers, cabinets, and storage areas
- Assist in other food and beverage departments as needed or requested
- Ensure safety guidelines are met and maintained at all times
- Uphold the culture and standards of Holiday Inn World’s Fair Park and be an exemplary ambassador of the property and brand
- Participate in all line-ups and departmental meetings, unless otherwise excused in advance by Restaurant Manager
7
Skills For PM Server Assistant Resume
- Remain knowledgeable of all hotel information and local events
- Respond to any reasonable tasks as assigned by a Supervisor or Manager
- Report any and all suspicious activity or items immediately
- Ensure all lost and found items are handled appropriately in accordance with the standards of Holiday Inn World’s Fair Park
- Report any and all issues in order to avoid missed guest opportunities and poor reviews
8
Skills For Goldfinch Tavern PM Server Resume
- Maintain tabletop standards and ensure salt, pepper, and sugar caddies are full at all times
- Maintain a professional image and adhere to the uniform policy at all times
- Suggestively sell and upsell appetizers, entrees, desserts and beverages
- Take food and beverage orders in our point of sales systems which relays orders to the kitchen and bar
- Deliver food and beverages from kitchen and bar to guests in a timely manner
- Prepare final bill, present check, accept payment
9
Skills For Sidecut PM Server Resume
- Take and deliver room service orders to specifications
- Perform service standards within specific time frames
- Be aware of guests in room and attentive to their needs
- Have extensive knowledge of menus, prices and an ability to give a “flavorful” description
- Responsible for maintenance of table in assigned section
- Inform managers of comments related to quality and service from guests, both positive and negative
10
Skills For Proof PM Server Resume
- Knowledge of and compliance with all items covered in the Miraval Employee Manual
- Complete all necessary set-up sidework as assigned
- Answer guest questions about the menu
- Have extensive knowledge of food and presentations
- As the last person to see the food before the guest, it is imperative that any and all issues are addressed
- Make the guests feel welcome
- Extensive knowledge of beer to include styles and California microbrews
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