Pharmacy Manager Resume Sample

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Marie Boyle
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Work Experience


Pharmacy Manager
10/2015 - PRESENT
Houston, TX
  • Provides ongoing coaching and developing to enhance associates’ contribution, competencies, and overall performance
  • Proficient use of applicable software programs, including Microsoft Word, Excel, Access
  • Familiarity with SQL and report writing required
  • Prioritize and meet multiple deadlines in a fast-paced work environment
  • Effectively multi-task, think independently, and problem solve in a team oriented environment
  • Provide information and advice regarding administration, usage, drug interactions, side effects, dosage and proper medication storage
  • Operate Pharmacy computer, register equipment and other assigned tools
Clinical Pharmacy Manager
08/2012 - 07/2015
Houston, TX
  • Canada Walmart Division: Pharmacy
  • Build profitable business and script growth through recommended clinical programs
  • Maintain reports for controlled, outdated, and recalled medications; and prescription and customer files
  • Manage pharmacy inventory at acceptable levels to fulfill customer need
  • Ensure compliance with all policies and procedures for controlled substance dispensing and record keeping
  • Responsible for being professional, displaying a positive attitude, and communicating well of the company in the presence of customers or on social media
  • Administer immunizations to customers following Kroger standing orders and procedures
  • Successfully complete clinical services according to relevant case load
Pharmacy Manager / PIC
12/2006 - 06/2012
San Francisco, CA
  • Compound medications, using standard formulas and processes, such as weighing, measuring, and mixing ingredients
  • Verify new medication against existing medication and patient profile to ensure that there are no-drug or drug disease interactions prior to filling prescription
  • Verify the work of the Pharmacy Technicians and Interns, including accuracy of all prescriptions assembled
  • Follow all state and federal laws regarding annual department and personal licensing application/renewal
  • Maintain established procedures for quality assurance, security of controlled substances, and disposal of hazardous waste drugs
  • Support preventative maintenance by proper inspection and repair of equipment
  • Adjust personal schedule to staff your business unit's open shifts when necessary
  • Promote trust and respect among the team
  • Adjust personal schedule to staff your business unit’s open shifts when necessary

Education


Everest University - Pompano Beach Campus
2001 - 2005
Bachelor's Degree in Pharmacy

Professional Skills


  • Demonstrate and apply excellent teamwork and communication skills
  • Knowledge of purchasing and strong inventory management skills
  • Excellent problem solving and management skills
  • Strong computer skills, including proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and other Windows based software
  • Strong clinical therapeutic skills
  • Excellent computer skills with competency in Microsoft Office Products - Word, Excel, Outlook
  • Strong written and oral communication skills, including the ability to make presentations to groups

How to write Pharmacy Manager Resume

Pharmacy Manager role is responsible for pharmacy, microsoft, clinical, health, leadership, interpersonal, analytical, customer, computer, basic.
To write great resume for pharmacy manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Pharmacy Manager Resume

The section contact information is important in your pharmacy manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Pharmacy Manager Resume

The section work experience is an essential part of your pharmacy manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous pharmacy manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular pharmacy manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Pharmacy Manager resume experience can include:

  • Effective communication skills with the ability to prioritize workload
  • Demonstrated excellent interpersonal and leadership skills required
  • Demonstrates skills in measuring, assessing, and improving organizational performance
  • Excellent communication skills (fluency in writing, reading and speaking English)
  • Excellent organizational, teamwork, interpersonal, time management, consensus-building, and written and verbal communication skills
  • Demonstrated communication (oral and written), analytical and organizational skills required

Education on a Pharmacy Manager Resume

Make sure to make education a priority on your pharmacy manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your pharmacy manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Pharmacy Manager Resume

When listing skills on your pharmacy manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical pharmacy manager skills:

  • Good organizational skills necessary to implement projects and continually improve workflow systems
  • MTM experience, CDTM experience, pop-health experience
  • Personal leadership qualities and business acumen essential to operate effectively within the institution and advance the profession and practice of pharmacy
  • Listening and empathy skills
  • Effectively utilizes positive reinforcement, coaching, counseling, and disciplinary actions as appropriate
  • Prior experience working in call center environment (specifically CQM)

List of Typical Experience For a Pharmacy Manager Resume

1

Experience For Clinical Pharmacy Manager Resume

  • Effectively communicates to pharmacy staff and others as needed regarding pharmacy operations
  • Effectively manage resources and staff of the Investigational Drug Service
  • Demonstrates understanding of JC Standards, HCFA and State Standards and monitors department’s compliance
  • Demonstrate competent administrative, leadership and management, demonstrating knowledge of the development needs of adolescent, adult and geriatric patients
  • Ensures the employee evaluation system is maintained and assists in maximizing the effectiveness of all employees
2

Experience For Outpatient Pharmacy Manager Resume

  • Serve as preceptor during hospital pharmacy practice experience
  • Reviews and approves Technician and Pharmacists schedules prior to distribution to staff
  • Responsible to oversee teams and team leaders to assure effective and efficient processes and leadership are in place
  • Pharmacy IT experience
  • Prioritize level of care based on critical needs
  • Maintains quality standards for pharmacy practice and patient experience
  • Maintains effective communication with all pharmacy staff (clinical coordinators, staff pharmacists and technicians)
3

Experience For Pharmacy Manager / PIC Resume

  • Manages the consolidated inventory program, the drug accountability program and controlled substances program for the Outpatient Pharmacy
  • Maintaining guidelines, updating internal training and references for each state contract
  • Developing employees to their full potential and providing challenging opportunities that improve employee career growth
  • Updating and enforcing of Corizon/PharmaCorr's policy and procedures
  • Answering questions and addressing situations that escalate beyond the staff Pharmacists capabilities
  • Assisting in maintaining the drug product master and daily price updates
  • Shipping and disposition of investigational drugs to outside providers and/or sites participating in protocols
4

Experience For Pharmacy Manager Controlled Substance Drug Diversion Prevention Resume

  • Providing employees with timely, candid and constructive feedback
  • Participating in performance improvement process as required
  • Supervise the staff pharmacists and pharmacy technicians including conducting performance reviews, authorizing leave requests and approving work hours
  • Work closely with our insurance and billing departments to follow our reimbursements, pricing, posting and aging of accounts
  • Adept at investigating problems, identifying the underlying causes and formulating solutions
  • Promotes and develops the clinical activities of pharmacy staff through counseling, training and teaching
  • Responsible for identifying, correcting, and documenting pharmacy errors/incidents
5

Experience For Nuclear Pharmacy Manager Resume

  • Manage productivity results - managing, calibrating, and measuring all staff-level resources to consistent productivity targets for all functions
  • This work includes developing, implementing, and monitoring programs and pharmacist professional practice to optimize medication use throughout United Hospital
  • Responsible for team building, coaching and counseling asnecessary
  • Coordinates and facilitates the performance reviews within the organizations recommended time frame using appropriate methods of assessing staff competence
  • Maintains established procedures concerning quality assurance, security of controlled substances, and record keeping
  • Identifies customer needs and facilitates meeting those needs utilizing continuous process improvement techniques
  • Coordinate and supervise pharmacy operations of the CSU Health Network Pharmacy including prescription processing, customer service and order entry
  • Responsible for gathering and documenting pharmacy occurrences for QI/QA purposes
6

Experience For Hospital Pharmacy Manager Resume

  • Work with our building partners regarding our services and implement adjustments that might be feasible to assist them
  • Ensure safe and proper compounding and dispensing of all investigational drugs
  • Responsible for providing employees with timely, candid and constructive feedback and developing employees to their full potential
  • Create and update policies and standard operating procedures related to compounding medications
  • Develop and implement training programs for all staff involved in compounding
  • Leads programs, reporting, and outcomes monitoring that lead to the management of pharmacy and program success
7

Experience For Baycare Pharmacy Manager Resume

  • Responsible for providing employees with timely, candid and constructive feedback; developing employees to their full potential
  • Manages the procurement of drugs, supplies and equipment used in preparing and administering drugs
  • Monitors that quality assurance procedures are followed for all manufacturing, prepackaging, unit dose, chemotherapy, and other inpatient activities
  • Responsible for the manufacturing and prepackaging of pharmaceuticals
  • Responsible for providing employees with timely, candid andconstructive feedback and developing employees to their full potential
8

Experience For Bilingual Pharmacy Manager Resume

  • Assesses workload shifts throughout the day, identifying backlogs and makes staffing adjustments as needed to meet organizational goals
  • Assists in assuring that the Outpatient Pharmacy program is compliant with all regulatory and accrediting body requirements
  • Escort customers to products they’re looking for, load/unload heavy items, retrieve out of reach products and thank them for their business
  • Develops, implements and monitors appropriate staffing plans based on factors such as acuity and census
  • Provides oversight for purchasing and inventory management
  • Ensures the proper handling and disposal of hazardous waste
  • Serves on a rotating basis, as on-call Administrator to handle problems that arise evenings & weekends
  • Develops/ monitors systems for packaging/distribution of pharmaceuticals
  • Assists Clinical Supervisor with the monitoring of staff in all clinical programs
9

Experience For Clinical Pharmacy Manager, Marketing Resume

  • Responsible for the orientation and training of all new employees
  • Responsible for the training and certification of all employees in areas specified by department policy and procedure
  • Participates in the hiring and discipline of department employees
  • Comply with state and Federal laws pertaining to pharmacy practices. Adhere to established Company standards of practice
  • Knowledge of JCAHO and Medicare standards affecting pharmacy
  • Work a variety of schedules including, evenings, holidays, and weekends
10

Experience For Pharmacy Manager Children s Hospital Inpatient Pharmacy Resume

  • Leads department meetings and in-service training for staff pharmacist(s) and pharmacy technicians.
  • Preparation and testing of radiopharmaceuticals
  • Eligible to participate and not excluded from federal or state health care programs, including but not limited to Medicare and Medicaid programs
  • Coordinates orientation and training of new employees in job functions and responsibilities
  • Maintains records of narcotics, poisons, and habit-forming drugs received in accordance with state and federal laws
  • Leverage operating policies, procedures and process to ensure operational excellence (5 R’s)
  • Lead cross functional teams to develop relevant documentation and standard operating procedures related to key specialty pharmacy customer activity
  • Maintains records for the Pharmacy according to applicable laws and Publix’s records retention policies
  • Leads a Pharmacy team of 30 FTE’s supporting our inpatient units and the development of a multi-disciplinary outpatient cancer center

List of Typical Skills For a Pharmacy Manager Resume

1

Skills For Clinical Pharmacy Manager Resume

  • Be able to manage multiple priorities at multiple facilities, and have sound clinical pharmacy skills
  • Demonstrated successful leadership and management skills
  • Demonstrated ability to work effectively, both independently and as part of a team
  • Prior experience with regulatory management, policy writing, compliance auditing, and/or quality improvement initiatives
  • Effectively participates in integrating department’s service into organization’s primary functions
  • Prior experience presenting complex reports to leadership stakeholders and committees in a concise manner
  • Collaborative - with multidisciplinary staff and optimized team-based work, triaging problems to clinical staff effectively
  • Communicate effectively, both verbally and in writing, with medical professionals and patients
  • Create and effectively manage project work plans, coordinating across multiple stakeholders
2

Skills For Outpatient Pharmacy Manager Resume

  • Effectively communicates and applies hospital and departmental policies
  • Applies problem resolution and intervention process effectively
  • Pharmacy management experience, 5-7 years related pharmacy experience (Outpatient and/or Retail)
  • Hospital experience. Supervisory experience is required
  • Able to demonstrate experience in the evaluation and procurement of marketed drug product
3

Skills For Pharmacy Manager / PIC Resume

  • Be able to effectively coordinate and implement changes in operations
  • Operate with strong business insight; hold responsibility for overall location operation metrics, employee engagement and compliance
  • Effectively utilizes varies computer systems as well as other automated pharmacy equipment and computer software systems
  • Utilizes effective communication to provide excellent customer services and positive public image
  • Effectively verify patient medication orders for appropriateness and accuracy
  • Three to five years of pharmacy experience including previous supervisory/leadership experience, preferably in a healthcare/research environment
  • Capability to effectively understand customers and employees’ inquiries
  • Working knowledge of pharmacy system, working knowledge of policies and procedures, understanding of regulatory in the state the unit operates in
  • Experience with managing staff including hiring, developing / motivating and directing
4

Skills For Pharmacy Manager Controlled Substance Drug Diversion Prevention Resume

  • Managerial/supervisory experience including but not limited to, interviewing, selection, disciplinary action, employee development and managing financials
  • Client facing experience, ensuring our delivery meets the project expectations and coordinating regular meetings to update the client on the project status
  • Maintain pharmacy inventory by adding and deleting medications according to usage, need, medication efficacy and cost effectiveness
  • Demonstrates interest in developing and monitoring high level quality patient oriented pharmacy services
  • Experience using window based word processing, spreadsheet and relational database software
  • Experience in developing report requirements, retrieving data from large databases, and/or SQL
  • Holds an active OCP license. Is in good standing with OCP and is in compliance with all applicable laws pertaining to the practice
  • Clinical supply management experience, including knowledge of GMP/GDP/GCP, global regulatory requirements relating to pharmaceutical and clinical supplies
  • Experience managing clinical programs in a hospital setting is required
5

Skills For Nuclear Pharmacy Manager Resume

  • Experience leading pharmacy teams including pharmacists and/or technicians
  • Strong understanding of patient drug therapy needs
  • Current license in good standing in the state(s) in which to practice
  • Completion of a PGY-1 pharmacy residency program or an equivalent combination of education, training, and experience
  • Prior training in LEAN management or the equivalent
  • Demonstrate excellence in training undergraduate students, residents, pharmacy technicians, patient financial counselors, and pharmacists
  • Pharmacy management experience, preferably in a retail setting
6

Skills For Hospital Pharmacy Manager Resume

  • Clinical and operational pharmacy experience (5-7 years) in a hospital setting
  • Two (2) years of experience managing pharmacy teams or staff
  • At least two (2) years of practice experience in applying clinical drug use criteria
  • Previous experience in manufacturing operations, batch record review and approval
  • Have excellent working relations with staff employees, physicians, and other hospital personnel
  • One year of leadership/supervisory experience in a pharmacy setting
  • Hospital pharmacy experience and a thorough knowledge of rules, regulations, policies and laws pertaining to the practice of pharmacy
7

Skills For Baycare Pharmacy Manager Resume

  • Maintains effective communication with customers, including physicians, nurses, pharmacists and other hospital team members
  • Support growth and contribute to the bottom line by demonstrating effective cost containment, high levels of customer service and high quality results
  • Provide for effective prevention and management measures regarding any event (incident/accident) that involves medication
  • Microsoft office products with strong emphasis on Excel
  • Demonstrates a high level of pharmacy (theory and principle) knowledge and contemporary knowledge of drug distribution systems and pharmaceutical care
  • Registered Pharmacist in the state of IL - with a valid and unresticted license
  • Facilitates the identification, resolution, implementation and communication of cost-effective medication-use issues in collaboration with the medical staff
  • Participates in designing, implementing & evaluating systems, processes & methods designed to enhance quality, improve srv, & enhance cost effectiveness
8

Skills For Bilingual Pharmacy Manager Resume

  • Prior clinical pharmacy practice in an acute and/or ambulatory care environment
  • Minmum of four years pharmacy experience required
  • Minmium of two years leadership experience required
  • Five years Hospital Pharmacy experience,
  • Experience in hospital pharmacy OR completion of a pharmacy residency program
  • Operates a cash register – including: cash, check, and charge transactions; bagging merchandise
  • Experience as Pharmacist in charge
9

Skills For Clinical Pharmacy Manager, Marketing Resume

  • Experience as Pharmacist in charge
  • Managed Care and Pharmacy Benefits Management (PBM) experience required
  • Management/Leadership experience required
  • Experience in clinical program development and formulary managementdata analysis, and report development required
  • Hospital experience
  • Data or mathematics experience or education
  • Hospital pharmacy experience in: (Critical Care, ED, or ICU)
  • Three years of directly related pharmacy experience
  • Experience with computerized systems and the provision of basic clinical services is desirable
10

Skills For Pharmacy Manager Children s Hospital Inpatient Pharmacy Resume

  • Knowledge of and skilled in use and operation of computers
  • Current valid license to practice pharmacy in state of South Carolina
  • Encourages and promotes the goodwill of the business among direct customers, physicians, medical clinics, and other venues
  • Provides direction, monitors, and measures the activities of the Pharmacy department and ensures effective and efficient performance and customer service
  • Ensures and behaves with a focus on excellent customer service and clinical care
  • Schedule and monitor staff and day to day workflow and sets priorities for team to ensure task completion

List of Typical Responsibilities For a Pharmacy Manager Resume

1

Responsibilities For Clinical Pharmacy Manager Resume

  • Strong teaching and precepting skills and expertise in experiential training
  • Skilled and knowledgeable regarding prescription benefit third party insurance billing
  • Proven learning agility in complex and changing environment
  • Entertains good stakeholder relations with pharmacy governing bodies
  • Operational, clinical, administrative pharmacy experience (4-6 years) in an institutional setting
  • Ensures the employee evaluation system is maintained and assists in maximizing the effectiveness of all
  • Demonstrated abilities in computer applications for word processing, database management and spreadsheets beneficial
2

Responsibilities For Outpatient Pharmacy Manager Resume

  • Remain calm and efficient in stressful situations while handling multiple priorities and external demands
  • Certificate of completion from a PGY-2 Residency in Health System Pharmacy Administration or an equivalent combination of education, training and experience
  • Experience in aseptic compounding
  • Knowledge of the Code of Good Manufacturing Practice
  • Pharmacy formulary experience within a managed care or PBM environment
  • Develop effective professional relationships with staff
  • Prioritize projects and assignments
3

Responsibilities For Pharmacy Manager / PIC Resume

  • Prioritizes and shifts staff resources based on patient census
  • Maintains good workflow patterns to keep outpatient prescription waiting time to less than 30 minutes while ensuring accurate dispensing and record keeping
  • Ensuring that all Pharmacy associates are working in compliance with all federal, state, and local laws and regulations, as well as Publix’s policies
  • Understanding of HEDIS guidelines for reporting
  • Be able to perform all physical aspects of the position, such as bending, standing, squatting, climbing and walking for 8-12 hour period
  • Follows Publix’s policy for coaching, counseling, and disciplining Pharmacy associates
4

Responsibilities For Pharmacy Manager Controlled Substance Drug Diversion Prevention Resume

  • Responsible for implementing and/or developing best practices in area of responsibility and assuring those practices are hardwired into daily processes
  • Manage hiring, coaching, evaluating performance and development of subordinate staff
  • Lead working teams that monitor, assess, and prepare reporting data collection and reporting for Actelion products with REMS programs
  • 1- Provides direction and guidance for the safe processing and dispensing of all medications in the Inpatient Area operating 24/7
  • 4- Monitors automated dispensing cabinets for narcotics and/or medications for stocking, dispensing, and compliance with legal standards
  • Manages pharmacy personnel which includes, scheduling, training and providing development and performance reviews
  • Coordinate pharmacy supplies ordering, invoicing and billing
  • Responsible for team building, coaching and counseling as necessary
5

Responsibilities For Nuclear Pharmacy Manager Resume

  • Partners with management in developing and implementing initiatives to increase profitability
  • Oversight of all Associate relations functions for the staff pharmacist(s) and pharmacy technicians such as hiring, terminating and performance management
  • Oversight including compliance to and education for all accreditation programs including The Joint Commission (TJC), ACHC, URAC, etc
  • Manage and direct all aspects of the various inter-departmental operations including: data entry, verification, service, counseling, etc
  • Develop employees to their full potential and providing challenging opportunities that enhance employee career growth
  • Maintains established procedures concerning quality assurance and record keeping
6

Responsibilities For Hospital Pharmacy Manager Resume

  • Makes recommendations to Infusion Program Director regarding any changes to operating procedures in an effort to facilitate smooth customer service operations
  • Reviews daily reporting and scheduling of hours worked for the COE Patient Care Coordinators
  • Conduct spot quality checks and audits to ensure branch is functioning according to the highest level of compliance and regulatory standards
  • Respond to changing needs of the business and align resources to meet evolving expectations
  • Define and communicates expectations for all leaders and corresponding teams while holding colleagues accountable to expectations
  • Provides drug information, clinical training and staff development to pharmacy, medical, and nursing staffs
7

Responsibilities For Baycare Pharmacy Manager Resume

  • 6- Oversees the repackaging and compounding of specialty products for individual patients
  • Provide patient counseling regarding the proper use of medications
  • Manage the total operation of the Pharmacy including scheduling, budgets, procurement and personnel
  • Knowledge of PBM third party billing, pharmacy claims processing and paharmacy data management
  • Ensures that the company and company personnel are updated regarding changes in federal, state, and local laws governing the processes and procedures of the
  • Promote and participate in growing the pharmacy business through Company initiatives and the building of relationships within the community
  • Responsible for development, training and management of staff pharmacists, and assist in the interviewing of potential hires
  • Work with the designated in-store trainer and pharmacy training specialist to ensure proper and efficient training of all pharmacy personnel
  • Manage performance and documentation of all department personnel through annual performance assessments and ongoing coaching and disciplinary efforts
8

Responsibilities For Bilingual Pharmacy Manager Resume

  • Responsible for hiring and managing the performance of staff
  • Provides training and education to pharmacists and other healthcare professionals regarding pharmaceutical care and pharmacoeconomics
  • Comprehensive knowledge of CMS, Medicaid, HMO and other third party pay sources, including state, federal, regulatory and contracting requirements
  • Proficiency in operating and maintaining minor equipment
  • Maintains records for the Pharmacy according to applicable laws and Publix’s record retention policy
9

Responsibilities For Clinical Pharmacy Manager, Marketing Resume

  • Ensures that all Pharmacy associates are working in compliance with all federal, state, and local laws and regulations, as well as Publix’s policies
  • Maintains records for the Pharmacy according to applicable laws and Publix’s Records Management policy
  • Manages processes relative to patient profiles and contacts, ensuring that they are updated as needed for insurance verification and regulatory compliance.
  • Maintain and post scheduling for all pharmacy employees
  • Assists Director of Operations in monitoring costs to ensure compliance with cost to fill goals
  • Activity participate in the Pharmacy student training program
  • Promote teamwork within pharmacy location and region by treating staff members with respect
  • Advise prescribers on medication therapy. Advise nursing staff on the use of prescription and over-the-counter medications
10

Responsibilities For Pharmacy Manager Children s Hospital Inpatient Pharmacy Resume

  • Work with appropriate CSU departments such as contracting to implement and maintain pharmacy supplies
  • Assist investigators in determining Pharmacy Services costs associated with each protocol
  • Insure proper storage and accounting of study agents
  • Assesses and leads change as operations demand, including strategies designed to strengthen the pharmacy programs
  • Personnel Management (Oversight of 19 FTEs consisting of Pharmacists and Pharmacy Technicians)
  • Multi-task on projects pertaining to the needs of the specific outpatient pharmacy site which s/he is in charge of
  • Accountable for compliance with state and federal laws and regulations, and applicable licensing standards

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