Payment Posting Resume Sample

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Mollie Rowe
607 Lauren Fork,  Chicago, IL
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Work Experience

PFS Payment Posting Specialist
04/2017 - PRESENT
Los Angeles, CA
  • Cash posting experience needed
  • Prints out all insurance eob's from websites and electronic files that were unable to posted electronically (edits) to the system and prepare these documents to be manually posted.
  • Updates lockbox reconciliation and credit card report daily and provides via email to appropriate staff by deadlines.
  • Research oriented and capable
  • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
  • Prioritizes daily work and assesses backlog situations, making adjustments as needed
  • Recommends new approaches, policies, and procedures to influence continuous improvements in department’s efficiency and services performed
  • Receives the electronic deposit confirmation via email from the bank for the FVC center location, downloads the images of corresponding paper Explanation of Benefits (EOB’s) and prints electronic Remittance Advice (RA) reports from the electronic data interchange vendor (Navicure)
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading
Payment Posting Representative
11/2013 - 10/2016
Boston, MA
  • Receives EOB remittances from mail clerk daily along with calculator tapes totaling all payments
  • Researches patient inquiry to verify correct account for applying payment
  • Posts insurance and patient payments including contracted and non-contracted insurance carriers
  • Posts appropriate adjustments when required according to contract
  • Runs a Transaction Analysis Report (T/A) to edit posting of payments and/or adjustments
  • Corrects any errors and reruns T/A until tapes and T/A balance
  • Prints account screen if any overpayment received; forwards to refund specialist for processing
  • Monitors reimbursement for any underpayments. If underpayment is made the account is forwarded to the collections department for follow up resolution
  • Logs Deposit Audit Record on the Audit Log. Files EOB vouchers according to date and line of business posted
Fvc-payment Posting Representative
03/2007 - 05/2013
Boston, MA
  • Sets weekly goals to maintain timely postings in accordance with productivity standards
  • Abides by all policies, procedures, and protocols set forth in the department
  • Maintains open lines of communication with Supervisor, Department Manager and other departmental personnel
  • Processing of Electronic Remittance Advices (ERA's)
  • Use of appropriate denial and adjustment reason codes for accurate reporting
  • Scan documents and payment batches to Physician Revenue Cycle scanning solution (On base)
  • Responds to all requests for information and telephone inquiries from patient, insurance carrier and outside agencies in a courteous manner
  • Works with Director to ensure posting goals are met


Baker University - Overland Park Campus
2003 - 2007
School's Degree in Management

Professional Skills

  • General computer skills. Typing, 10-key, and MS Office products including Word and Excel
  • Demonstrate competency and a thorough understanding of Epic. Navigate patient accounts utilizing Epic system to effectively resolve credit balances
  • Proficient 10 key skills, subject to testing
  • 1 – 2 years’ related experience. Medical billing or collections experience required
  • Strong MS Office Suite software experience
  • Patient accounting systems, reporting systems experience
  • Healthcare and/or claims processing, billing, collections or customer service experience

How to write Payment Posting Resume

Payment Posting role is responsible for excel, general, finance, credit, training, payroll, bookkeeping, reporting, research, insurance.
To write great resume for payment posting job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Payment Posting Resume

The section contact information is important in your payment posting resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Payment Posting Resume

The section work experience is an essential part of your payment posting resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous payment posting responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular payment posting position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Payment Posting resume experience can include:

  • Strong proficiency with Microsoft Office Suite (Word/Excel/Outlook/Power Point), payer portals, & electronic medical records (EMR) software
  • Processing refunds and adjustments
  • Updating patient insurance information
  • Responsible for management of special projects pertaining to the posting area
  • Involved in employee coaching and counseling
  • Maintains attendance according to scheduled days and hours and uniform and appearance standards, according to company policy

Education on a Payment Posting Resume

Make sure to make education a priority on your payment posting resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your payment posting experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Payment Posting Resume

When listing skills on your payment posting resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical payment posting skills:

  • Experience updating patient accounts billing data
  • +1 years experience in healthcare insurance billing, knowledge of third party insurance in regards to plan types (HMO/PPO/POS and Indemnity)
  • Experience in a medical billing office
  • Experience with handling governmental agencies (Medicare and Medicaid) reimbursement
  • Skill in using 10 key pad calculator by touch
  • One to three years’ experience in medical billing and AR systems required

List of Typical Experience For a Payment Posting Resume


Experience For Payment Posting Representative Resume

  • Demonstrate proficiency with a variety of automations, including but not limited to EPIC, Microsoft Word, Excel, E-mail
  • Open and sort all incoming mail for the patient accounting department, and direct to the proper area
  • Monitor work/productivity of staff
  • Make applicable allowances to outpatient accounts that haven’t been adjusted by the system per payor contract agreement
  • Make the necessary financial class changes when applicable to patient accounts
  • Prepares refunds within (3) days of receipt of over payment

Experience For PFS Payment Posting Specialist Resume

  • Files completed folder in designated area
  • Copies remittance advices for In/Outpatient Collectors or Billers
  • Creates boxes for EOB’s to be sent to archives for storage
  • Re-posts any transactions that have error out
  • Completes Batch Control Log and files away with completed reports
  • Transmits credit card transactions for authorization
  • Posts payments to applicable accounts
  • Develops receipts for self-pay accounts when requested

Experience For Payment Posting Senior Resume

  • Accurately interpret insurance EOB’s with appropriate rejection codes
  • Reconciliation of EPIC batches posted to deposit total
  • Participate in continuous quality improvement efforts on an ongoing basis. Establish goals with Manager and track progress. Comply with hospital confidentiality policy. Manage special projects as assigned
  • Be an effective team member with good communication and organizational skills. Participate in team meetings, communicate work related ideas and concerns proactively and assist in finding appropriate resolutions
  • Assist in staff training of new and current staff, on the credit resolution process
  • Balances all batches entered on computer against adding machine tapes attached to copies of checks
  • Credit Card Transactions/Receipts
  • Electronic Report Reconciliation

Experience For Corporate Payment Posting Representative Resume

  • Correspondence & phone inquiries
  • Apply transfers, payments and/or adjustments to invoices as necessary to complete the resolution of each invoice
  • Research and resolve assigned credit balances using a variety of tools and systems including Epic for patient accounting, as well as RMS and Hyland On Base imaging systems for documentation
  • Determine the cause for the credit, making appropriate debit transaction adjustments and refunding the appropriate party. Including but not limited to navigating payer websites to ensure accuracy of coordination of benefits, contacting patient and/or working with central registration team to update insurance
  • Work closely with all BWPO Departments and teams
  • Maximize all features of EPIC to ensure thorough and accurate postings occur and to trouble shoot issues. Identify and recommend adjustments to workflows as it relates to current AR issues
  • Provides requested data/reports
  • Follow all HIPAA regulations
  • Work as a salaried employee

Experience For Payment Posting Specialist Resume

  • Cash receipts; Bank deposits
  • Researches, analyzes, trends, reconciles, balances, posts payments, $0 denials of lockboxes for hospital generated revenue totaling over 1m within 3 days of receipt of Lockbox/Mail List
  • Handles Lockbox’s/Mail Lists
  • Balances daily payments posted
  • Computes allowances and adjustments, if appropriate
  • Identifies proper invoice for which to post payments
  • Makes transfers and corrections to patients’ accounts

Experience For Fvc-payment Posting Representative Resume

  • Participates in identification of third party payer payment denials and low reimbursed charges
  • Posts payments and allowances from photocopies of checks from patients and third party payers
  • Posts payments and allowances from schedules which accompany bulk payments from major carriers as well as electronic funds transfers
  • Prepares requests for refunds or journal transfer on payments which do not belong to department
  • Recognizes payment inconsistencies and anomalies and informs appropriate supervisor
  • Researches and corrects any out of balance situations

Experience For Medical Payment Posting Representative Resume

  • Researches unapplied payments with phone call or letter
  • Resolves credit balances posted on a daily basis
  • Train, develop, motivate and assist subordinates in reaching new levels of skills, knowledge and attitude. Effectively maintain a work environment which stimulates and motivates the morale, engagement and growth of subordinates. Identify performance deficiencies and opportunities and implement action plans as needed
  • Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by staff, management and clients. Timely completion of accounts referred to the Supervisory Desk by staff or management
  • Review payers’ requests for refunds
  • Reconcile AR transfer requests

Experience For Payment Posting Rep Resume

  • Provide guidance to offshore team in Chennai
  • Assist all internal and external customers with patience and knowledge of the task requested
  • Correct misapplied payments
  • Research suspense items
  • Able to multi–task
  • Effectively communicate and interact with subordinates, management and clients. Conduct, attend and participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as one-on-one monthly meetings with subordinates to provide consistent performance feedback. Complete the mid-year and year end Performance Management review

List of Typical Skills For a Payment Posting Resume


Skills For Payment Posting Representative Resume

  • Experience in and knowledge of hospital billing systems such as SMS and IDX
  • Three (3) years of experience in revenue cycle cash or patient accounts is required, including one (1) year in a team lead or supervisory role
  • Interpret issues through effective review of accounts while posting within EPIC. Assist in the identification of root causes
  • 6-12 months experience in a health care setting required
  • In a Supervisor/Team Lead experience, with emphasis in healthcare revenue cycle of all types
  • At least one year of related experience required

Skills For PFS Payment Posting Specialist Resume

  • Balancing the batches against the daily deposits and maintaining daily production reports
  • Processing insurance and patient payments for their assigned regions either manually or electronically
  • Maintaining knowledge of coordination of benefits requirements and process
  • Knowledge of coding and clinic operating policies and procedures
  • Knowledge of general medical billing, insurance, and compliance regulations and coding, and medical terminology
  • Oversee the Cash Management revenue cycle functions, including payment processing, deposit reconciliation, customer service, and follow up on accounts
  • Completes folder enclosing all applicable paperwork pertaining to credit card transaction
  • Working in a supervisory capacity

Skills For Payment Posting Senior Resume

  • Knowledge of payment posting policies, procedures and practices of clinical practices
  • Monitor workflows to ensure timely processing and mitigate risk to organization
  • Collaborate with department leadership team to evaluate service needs and adjusts staffing levels accordingly
  • Direct and coordinate training of new employees
  • Assigns and monitors staffs posting assignments

Skills For Corporate Payment Posting Representative Resume

  • Responsible for reducing the # of ERS un-postable automated transactions
  • Resolves any issues with posting batches
  • Sets up appropriate training / meetings for staff
  • Sends out unclaimed letters immediately upon receiving information on unidentified payments
  • Reviews and prints daily OAM Cash Reports, reconciling payments posted
  • Responsible for daily balancing of cash posted electronically
  • Separates each report and reviews for any posting errors or transaction code errors
  • Apply knowledge of insurance rules and regulations with regards to coinsurance, deductibles, and co-pays for the efficient handling of payments

Skills For Payment Posting Specialist Resume

  • Meet deadlines as well as quality and productivity standards for EPIC including but not limited to
  • Responsible for contacting third party payers to resolve any over payment issues and when appropriate request that a retraction be performed
  • Identify and resolve posting issues
  • Manual posting of funds
  • Manual posting of rejections received
  • Accurately and timely processing of deposits
  • Ensure that all areas that have a direct relationship to cash flow (ie cash posting edit lists) are worked as assigned by Manager
  • Posts payments to patient accounts — including, but not limited to, payments from insurance carriers, government agencies and patients

Skills For Fvc-payment Posting Representative Resume

  • Research missing payments
  • The work environment is very busy and dynamic
  • Staff is very collaborative and work together to solve issues with particular practice issues
  • Above average orientation and attention to detail
  • Work experience; Insurance processing or billing experience or accounting or finance experience; 10,000 Alph Numeric required, very detail oriented. 3% error rate
  • Skilled in Microsoft Office: Word and Excel

Skills For Medical Payment Posting Representative Resume

  • Experience and proficiency with an automated A/R system
  • Attention to detail – ability to maintain speed while upholding accuracy
  • Perform simple analysis and discuss with Supervisor
  • Able to consistently type at least 50 WPM and use the 10-key pad by touch
  • Detailed oriented, with dedicated focus and pride in your work
  • Team player, able to work in a productivity based environment
  • Review data input for completeness and accuracy
  • LICENSE/CERT/REG: No special certification, registration or licensure is required

Skills For Payment Posting Rep Resume

  • Flexibility to work overtime as needed/required
  • Act as a resource and assigns daily work tasks
  • Develop, implement, teach, and communicate new processes and protocols to staff
  • Present and document staff meetings as required
  • Work to resolve payer and system issues and ensures compliance with departmental and governmental policies

Skills For Lead Payment Posting Rep Resume

  • Address customer complaints and ensure follow-up action is taken and documented
  • Assist with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development
  • Strong computer and general office equipment knowledge required
  • Proficient with 10-key numeric keypad
  • Monitors employees times and PPT requests

Skills For Payment Posting Rep LD Resume

  • Adjusts and approves timecards for staff and payroll
  • Weekly ERS audits to ensure quality for each poster
  • Responds to any unacceptable checks from patients
  • Conducts interviews of new applicants and candidates
  • Performs 90 day and yearly staff evaluations
  • Coordinates all storage request and also storage organization
  • Participates in weekly meetings with Revenue Cycle management staff
  • Creates a folder containing balanced OAM, online cash posting report, OAM cash receipts and adjustment report, Cash Journal Sheet, Batch Control Log and Deposit ticket
  • Completes deposit ticket along with a tape of the check amount and forwards to Cash Control Coordinator

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