Order Fulfillment Specialist Resume Sample

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Ocie VonRueden
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Work Experience


Order Fulfillment Specialist
05/2015 - PRESENT
Philadelphia, PA
  • Broad training in a related field usually acquired through college level education or work-related experience
  • Effective communication skills at all levels, both with internal co-workers and management, and with external customers
  • We would like to have one who speaks French in addition to English if possible
  • Oracle and order management experience
  • EDI experience (Electronic Data Interface) – Desirable
  • Order management experience in High-Tech – Desirable
  • Specific tasks and responsibilities include
  • Order and data entry into SAP
  • Planning, reviewing, scheduling and booking, and releasing orders for shipments as well as the resolution of order issues
Customer Order & Fulfillment Specialist
10/2010 - 01/2015
Detroit, MI
  • Manage order plan and coordination with the warehouse to ensure customer requested delivery dates are met
  • Preparing and dispatching shipping documents and associated record keeping
  • Communication with both external and internal customersSearch Jobs US
  • Experience in an operational environment. Oracle preferable
  • Deep Knowledge in Excel/Power point
  • Analyze data from business systems to identify and communicate issues that prevent orders from moving through the allocate-to-cash flow to the respective issue owners, and follow up on those orders to ensure that those issues are being acted upon
  • Analyze backlog information globally and work with respective owners to resolve any issues and ensure we have clean backlog information
  • Review monthly POR target detail and report on a weekly basis any upside or risk to interco and trade sales targets
Customer Order Fulfillment Specialist
01/2006 - 09/2010
Dallas, TX
  • Schedule orders as needed using Oracle ERP system and manage backlog, including updating promise dates back to customers and liaising with purchasing and quality departments to expedite and understand any delays to hit customer requested dates
  • Create and manage new outside process PO’s, manage date movements on PO’s and communicate back to planners any delays impacting work order completion dates
  • Pick parts in an assigned zone, quickly and accurately using I-Pick Scanner
  • Correctly record and log sales orders into CAPS
  • Processing DKR’s orders
  • Prepackage product for bin/emergency stock
  • Inspect quality of the product before prepackaging
  • Perform packaging tasks which include
  • Travel potential

Education


Grand Valley State University
2000 - 2005
Bachelor's Degree in Supply Chain Management

Professional Skills


  • Possess excellent interpersonal, written and oral communications skills as well as effective problem solving skills
  • Strong problem solving skills. Strong teamwork skill and mindset
  • A high level of attention to detail; Strong computer skills and accurate data entry skills are essential
  • Excellent communication skills and Analytical skills. Detailed oriented
  • Resolution management skills; ability to effectively resolve escalated issues in a timely manner with strong research ability
  • Solid prioritizing, planning and organizational skills along with being a self-starter
  • Excellent time management and problem-solving skills in a high change fast paced environment

How to write Order Fulfillment Specialist Resume

Order Fulfillment Specialist role is responsible for organizational, customer, planning, excel, basic, purchasing, english, interpersonal, research, analytical.
To write great resume for order fulfillment specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Order Fulfillment Specialist Resume

The section contact information is important in your order fulfillment specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Order Fulfillment Specialist Resume

The section work experience is an essential part of your order fulfillment specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous order fulfillment specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular order fulfillment specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Order Fulfillment Specialist resume experience can include:

  • Effective and efficient interpersonal skills
  • Strong analytical skills, attention to details and result-oriented
  • Strong Excel skills (formulas, vlookup, pivot tables, macros)
  • Excellent written and oral communication skillsSearch Jobs US
  • Strong Microsoft Excel skills is required
  • Demonstrated Intermediate to advanced skills in Excel

Education on an Order Fulfillment Specialist Resume

Make sure to make education a priority on your order fulfillment specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your order fulfillment specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Order Fulfillment Specialist Resume

When listing skills on your order fulfillment specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical order fulfillment specialist skills:

  • Exceptional communication and interpersonal skills; ability to effectively and concisely communicate and build relationships
  • Experience in a related field with Supply Chain background purchasing and planning skills and knowledge
  • Experience in a related field with Supply Chain background purchasing and planning skills and knowledge
  • Good computer skills including WMS and Excel
  • Strong problem solving skills; ability to make quick and sound decisions in emergency situations
  • Takes ownership and accountability for work decisions/results using strong organizational and analytical skills

List of Typical Experience For an Order Fulfillment Specialist Resume

1

Experience For Customer Order & Fulfillment Specialist Resume

  • Pro-active, result driven, independent and possess good influencing skills
  • Excellent interpersonal skills and a team oriented approach with the ability to interact cross functionally and with all levels of management
  • Excellent computer skills (MS Excel, Outlook)
  • Good writing, presentation and communication skill
  • Understand and effectively manages proposal bid preparation and processing for each account
  • Understands and effectively manages proposal bid preparation and processing for each account
  • Basic Microsoft computer skills
  • Organize and work with the team to do stockroom planning for resale goods and spare parts including establishing/maintaining inventory
  • Coordinate the shipment of all rush and priority orders with planning and shipping personnel
2

Experience For Senior Order Fulfillment Specialist Resume

  • Experience in using any ERP system (Oracle, JDE, SAP, etc.)
  • On-time Delivery (OTD) Validation and reporting
  • Responsible for priority and communication process during product and/or parts delay
  • Manage SAP/Siebel/Apropos/SFDC on the daily basis ; Demonstrate an understanding
  • Coordinate with on-site and/or off-site warehousing facilities for order prioritization and material allocation
  • Experience operating in an ERP environment, preferably SAP
  • Handle order with excellent quality
  • Some work experience in Customer Service
  • Run daily backlog and manage hold codes to reduce finished goods in inventory
3

Experience For Customer Order Fulfillment Specialist Resume

  • Experience in a customer service environment
  • Experience with SAP and MS Office required
  • Develop strong business relationships based on service and product performance
  • Oilfield experience
  • Prioritize responsibilities and ready to take on new challenges
  • Receive and review customer orders, change orders for finished goods to the ERP system
  • Work with appropriate materials and production team members to prioritize part shortages
4

Experience For Regional Customer Order Fulfillment Specialist Resume

  • Good learning agility and work attitude
  • Coordinate customs clearance of inbound and outbound goods when needed
  • Experience in Customer Order Management 1-2yrs
  • Experience in Operations
  • Experience in Import/Export activities
  • Oracle / OTM experienceSearch Jobs US
  • Previous experience in customer care
5

Experience For CSO Order Fulfillment Specialist Resume

  • Experience in foreign trade, export processes, sales, logistics is an advantage
  • To display strong process and system knowledge to independently resolve difficult requests and escalations
  • Making shipment plans for all stands according to the allocations prepared by Trade Marketing Department
  • Identifying problems, offering solutions and responding to customer needs
  • Moving merchandise from the receiving dock to the selling floor/steel
  • Following all PDMA/FDA regulations as they apply to Physician Sampling
  • Setting up folders in Shared Point for every order and ensuring all the information of the orders are updated timely
6

Experience For RE Lead Customer Order & Fulfillment Specialist Resume

  • Coordinating with local material and mfg. to drive shipment of manufacturing (SSO/ISO) sales order to meet RSDS
  • Ordering equipment & coordinating deliveries
  • Tracking usage of equipment and creating sales orders to be delivered to the customer
  • Dropping merchandise to the selling floor
  • Working knowledge of desktop infrastructure, including IT best practices, industry standards, and market trends
  • Resolving discrepancies and order issues across departments quickly to meet target lead times and participate in producing metrics
  • Managing transfer process and collaborate with related departments in line with transfer procedures
7

Experience For Reliability Order Fulfillment Specialist Resume

  • Using SAP, enter orders and raise invoices for all contract
  • Managing delivery with factories/suppliers on the delivery dates as committed
  • Using OTM (Oracle Transportation Management) and logistics expertise to utilize the optimum mode of transport for shipments
  • Merchandising the sales floor
  • Scheduling the orders in the plant per requested date
8

Experience For Order Fulfillment Specialist With Swedish \ Danish & English Resume

  • Handling GIQ’s- to support customer satisfaction & revenue
  • Handling Drop Shipment collimators plan
  • Updating and feedback plan ship date in system within 24h
  • Willing to work on flexible work schedules
  • Working level of Microsoft Office applications
9

Experience For Planner & Order Fulfillment Specialist Resume

  • Create billing for products and services including supporting recurring audits and billing research
  • Prepare reports by collecting, analyzing, and summarizing information; provide feedback on buying trends
  • Interact with customers, communicating to and resolving issues around fulfilling their orders and negotiating alternative plans for delivery
  • Act as the liaison between Canada, planning & shipping departments to coordinate customers and internal orders shipping from Chelmsford
  • Trouble shoot all problems related to entering an order and moving the order through manufacturing
  • Process service/training orders coming in from aftermarket team for invoicing
  • Light lifting/shipping/packaging (up to 30lbs)
  • Ustomer partnership: Maintaining high quality relationship with dedicated customers and inform them about promotions, buying opportunities
  • Monitors key elements of the supply chain to ensure the CM’s are executing to the agreed build schedule and shipping commitments
10

Experience For Order Fulfillment Specialist P Resume

  • Support the assigned customer(s) in sales activities and through managing various customer orders/projects pre-sales to post shipping needs
  • Review and analyze critical parts, scheduling and inventory transfer requirements using E2PR
  • Process incoming orders according to established guidelines
  • Support the assigned customer(s) in sales activities and through managing various customer orders / projects pre-sales to post shipping needs
  • Represent the company with existing customers, and both new and potential customers, ensuring constant contracts growth for all service contract matters
  • Maintain relationships with supply planning, purchasing and production to ensure adequate product supply to meet the production plans
  • Support network engineers in all purchasing related functions for the purpose of meeting the region’s monthly and annual spend and commitment goals

List of Typical Skills For an Order Fulfillment Specialist Resume

1

Skills For Customer Order & Fulfillment Specialist Resume

  • Good commercial acumen and quotation writing skills
  • Has excellent communication skills in German and English
  • Strong and accurate10-key skills
  • Customer service experience with superior phone skills
  • Excellent organizational and time management skills, with the ability to work under pressure and
  • Excellent organizational and time management skills, with the ability to work under pressure and multi task
  • Good communication skills in English & Mandarin
2

Skills For Senior Order Fulfillment Specialist Resume

  • Strong inter-personnel skills and drive/motivation
  • Has excellent communication skills in English and Dutch
  • Strong communication skills and assertive
  • Negotiating skills with customers and suppliers in a highly competitive business environment
  • Resolve customer complaints & issues effectively by being the focal person in driving for solutions
3

Skills For Customer Order Fulfillment Specialist Resume

  • Responsible for communicating effectively at all levels
  • Strong e-commerce marketing skill helpful
  • Analytical and mathematical skills including basic algebra
  • Problem solving skills, ability to make action orientated decisions
  • Analytical skills (Data analysis and reporting)
  • Customer focus and problem solving skills
  • Superb communication skills both written and verbal
4

Skills For Regional Customer Order Fulfillment Specialist Resume

  • Work quickly, accurately, and effectively to resolve customer issues and affect long term solutions as required
  • Communication skills(+ English)
  • Prior customer service and order fulfillment work experience
  • Advanced MS Excel skills and proficiency in MS Office Applications, Proficiency in an ERP application such as Oracle or SAP
  • Organizing delivery creation according to customer priority needs and vehicle capacity/ full track and support ACN BO Team to create deliveries
  • Order processing experience with managing customer quotes and customer orders for diverse technical parts
5

Skills For CSO Order Fulfillment Specialist Resume

  • Experience working in a fast-paced high volume manufacturing or warehouse
  • Experience working in a Lean Manufacturing environment
  • Enterprise Resource Planning experience
  • Or more shipping/order fulfillment related experience
  • Perform follow up and, if necessary, escalate all orders held for entry due to missing or invalid information for assigned customers
  • Recent Order Management and billing experience in software/SAAS/technology industry is required
  • Demonstrate an understanding of customers’ needs and commitment to quality of continuous service
  • Previous experience with medical device manufacturing, especially of Ultrasound products
6

Skills For RE Lead Customer Order & Fulfillment Specialist Resume

  • Strong comprehension of computer applications including Oracle, Microsoft Excel, Word, etc
  • Accountable for reporting of consolidated cancellations to enable proactive communication to customers
  • Experience in a complex processing environment desired
  • Good understanding of sales dynamics & RTM
  • Customer service experience, preferably related to any part of the selling process
  • Experience in fulfilling orders for wireless devices
  • Experience in tracking software licenses
  • Maintain effective communications and reporting with the Order Fulfillment Management team
  • Think critically, demonstrate “outside the box” thinking, and meet time sensitive deadlines for customers and resolution of escalated issues
7

Skills For Reliability Order Fulfillment Specialist Resume

  • Have a strong understanding of our inventory
  • Professional work experience in accounts receivable, accounts payable or the billing process
  • Professional experience working in an order management or billings system
  • Manufacturing or clerical experience
  • Coordinate and work internally with Sales, Buyer/Purchaser, Logistics and Manufacturing Team to prioritize material requirements
  • Direct customer commercial contact experience, internal and external communication guru
  • Ensure good containerization of deliveries
  • Perform Goods Issue of orders
  • Recent Order Management experience required
8

Skills For Order Fulfillment Specialist With Swedish \ Danish & English Resume

  • Experience with MobileIron product and order fulfillment process required
  • Relevant experience is required
  • 2 – 5 years relevant experience in Order fulfillment; is required
  • Experience in order management - Order to Cash (OTC)
  • Experience in order management field. Preferable in Food / Consumer product
  • Order management or customer service experience in manufacture company
  • Well organized, ability to multitask and prioritize the assignments as and when required
9

Skills For Planner & Order Fulfillment Specialist Resume

  • Experience in related job with commercial knowledge is highly desired
  • Experience in consumer products sales
  • Able to stay organized, multi-task and operate in a high volume office environment
  • Strong Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong organizational capabilities, and ability to perform multi-tasks routinely in a fast-paced environment
  • Attention to detail and strong quality of work
  • Experience in Services
  • Demonstrated ability to work independently, cross-functionally and in a team environment
10

Skills For Order Fulfillment Specialist P Resume

  • ERP and personal computer experience
  • Possess excellent verbal, written, and the ability to communicate clearly with both internal and external customers
  • Attend UAT Testing and consolidate results
  • Sales Order Defect validation, analysis and execution
  • Relevant experience in the sales admin, customer support or supply chain management
  • Handling a variety of processing tasks including escalations and rush requests
  • Reviewing, analyzing, and streamlining current processes within the department
  • Reconciling monthly statements for customer accounts against billing reports to create regular invoices

List of Typical Responsibilities For an Order Fulfillment Specialist Resume

1

Responsibilities For Customer Order & Fulfillment Specialist Resume

  • Contact are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues
  • Attend MDI board meeting (daily – morning)
  • Update the regions on shipment planning and alert on any possible missing and delay
  • Lead in out meeting with manufacturing to synchronize production and shipment
  • Ensure thorough understanding of current technology to promptly respond to customer requests including but not limited to: Delivery Ware, Team-Email, and SAP
  • Responsible for entering and maintaining orders into SAP
  • Forecast analysis according to actual order booking rate, and work with forecast team tightly to have a clear mind with further order status
  • Assist in monitoring shipping schedules at distribution centers
  • Participate in testing business systems, software upgrades and other process improvement testing as needed
2

Responsibilities For Senior Order Fulfillment Specialist Resume

  • Work cross-functionally with Marketing and Pricing and lead successful rollout of Price Increase and Catalog Launches
  • Tech Savvy, comfortable entering and retrieving data in a variety of software platforms
  • Business Administration or Industrial Engineering Graduate (not excluding)
  • Lead weekly sales reporting efforts for assigned accounts in support of the operating plan
  • Direct responsibility of GE internal and external customer parts order processing and fulfillment within Oracle ERP (Enterprise Resource Planning)
  • Responsible for verification of all orders; ensuring orders are received and shipping on time
3

Responsibilities For Customer Order Fulfillment Specialist Resume

  • Provide support for ASAT testing and writing test scripts
  • Collaborate with Region OTR team to meet requirements for shipping, including product configuration,
  • Complete general lean training and choose to participate GB training
  • Spend all day working at a desk using a computer and telephone
  • Be responsible for ensuring Field Support tasks are handled appropriately, and/or completed in a timely manner
4

Responsibilities For Regional Customer Order Fulfillment Specialist Resume

  • Act as the liaison between the customer and supply chain teams demonstrating knowledge of Incoterms and ability to expedite orders appropriately
  • Monitor orders and coordinate with ACN BO team to process MDLZ- driven modifications incl. setting of service related RC
  • ATP key activity, identify and coordinate short term allocation needs with coordinating with ACN BO Team if needed
  • CSL reporting analysis and service related RC gate keeper and coordinate with ACN BO team for CFR analysis
  • Maintenance of all components of Sales Order changes and the necessary communication regarding the changes
  • Follow up on open orders to ensure best quality before closing
  • Provide visibility to manage orders with reporting
  • Attend Hold report meeting (daily – afternoon)
5

Responsibilities For CSO Order Fulfillment Specialist Resume

  • Customer Service for coated coil (status updates & ESD); Lexington and shipping coils & for production lines (part or FAF – kit updates)
  • Monitors inventory and arranges transfer and shipping to final destination
  • Knowledge of shipping procedures (domestic/international)
  • Monitors and works closely with purchasing team to ensure on time to meet order commitment
  • Ensures invoicing and credit note are administrated to customer without delay
6

Responsibilities For RE Lead Customer Order & Fulfillment Specialist Resume

  • Handle customer orders and Ship Complete on Time – SCOT, tacking in consideration takt time limitation and capacity
  • Responsible to update scheduling in Oracle & eOM
  • Arrange for Order expediting: internal follow-up and customer contact
  • Provide assistance in shipping tracers, refer potential customers to distributors, print rush package lists, price and delivery
  • Arrange shipping plan based on order details (status for machine and accessories)
  • Work with warehouse team and Export team for the shipping alert when the order was closed in system
  • Organize and coordinate shipments according to special requirements of the products
  • Work with external and internal business partners to resolve customer ordering issues through EDI or Salesforce in timely manner
7

Responsibilities For Reliability Order Fulfillment Specialist Resume

  • Monitor cash in advance (CiA) customer payment receipts and notifies production control manager of cash receipt triggering authorization to produce product
  • Execute order management: segregate and process orders against material availability using Oracle
  • Discuss improvement ideas for processes, procedures and ways of working with other functions and teams
  • Consistently lift materials weighing 50 pounds or less
  • Provide cross-functional business support for all businesses which include; Retail, Wholesale, Accessories, Anaheim Manufacturing and Cleveland Faucet Groups
  • Manage customer web-site ensuring orders and updates are completed and timely
  • Problem and Conflict Solving
8

Responsibilities For Order Fulfillment Specialist With Swedish \ Danish & English Resume

  • Knowledge in computer operating systems (pref: SAP and Microsoft Office)
  • A+ or comparable hardware/software certification and/or formal training
  • Review daily reports to ensure that orders are successfully processing from OMS into WMS
  • Process and monitor rush, escalated, overnight and tailoring orders
  • Be a problem solver and provide feedback as to how to prevent issues from occurring again
  • Work closely with the data team to monitor inventory utilization daily, providing analysis and updates on sellouts
9

Responsibilities For Planner & Order Fulfillment Specialist Resume

  • Track agent errors for analysis and coaching opportunities
  • Process showroom requests, including showroom launches and replenishment
  • Maintain VIP order updates, returns and reporting
  • Complete assigned tasks and meeting scheduled demands
  • Provide support and training to other team members
  • Act as the subject matter expert for credits/waivers between Order Fulfillment and Commissions Billing
10

Responsibilities For Order Fulfillment Specialist P Resume

  • Comfortable working in a fast-paced, deadline driven collaborative team environment
  • Display proficiency and knowledge to manage complex requests and build better understanding of business, upstream and downstream processes
  • Join basic Excel/SAP/BI training
  • Partner and coordinate with the Planning Department in order to satisfy customer requirements
  • Generate Pack List and Invoice including VAT invoice

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