Operations VP Resume Sample

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Charlie Hills
7976 Kunde Creek,  Boston,  MA
+1 (555) 322 4264

Work Experience


VP of Operations
06/2015 - PRESENT
Philadelphia, PA
  • Serves as Staff leader to the Association’s Annual Campaign under the general direction of the CEO
  • Implements and oversees a program evaluation system to ensure consistency with the Y’s cause and standards
  • Establishing trust and credibility by fostering a positive relationship with senior revenue cycle management, PFS management and departments supporting revenue cycle
  • Anticipating needs, developing and articulating solutions to prevent potential financial and compliance liability to the client and Xtend Healthcare
  • Maintaining the client management and contacts' confidence in Xtend by demonstrating its support and responsiveness to client needs, making engagements successful
  • Leads development and presentation of recommended process flows and action plans to the client which maximize efficiencies and effectiveness
  • Prepares reports and financial statement responses timely to determine objective completion progress, assisting leadership in modifying management plans to adjust current realities and target still achieving committed objectives
Operations VP
01/2013 - 04/2015
Chicago, IL
  • Plays an active role in ensuring timely Accounts Receivable collections and internal controls environment improvement, based upon Internal Audit reports and training
  • Educates branch teams regarding company policies and procedures compliance, as well as compliance with federal and state laws
  • Provides motivational mentoring and coaching to teams, in order to support them accomplishing annual and quarterly business management objectives within the related areas of responsibility
  • Evaluates performance of teams for compliance with established company policies and objectives
  • Serves in various capacities on executive committees, covering areas such as management, operations, etc
  • Manages a leadership team who, through subordinate leaders, supervise employees in the Operations, Services, Communications, and Maintenance Departments. Is responsible for the overall direction, coordination, and evaluation of these business units
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training key personnel; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Syndicate Operations VP-institutional Securities Group
12/2008 - 10/2012
Dallas, TX
  • Read, analyze, and interpret complex business documents
  • Make effective and persuasive speeches and presentations on controversial or complex topics to executive leadership
  • Define problems to root causes, collect data and interview key stakeholders, establish fact patterns, and develop good business judgment rule conclusions
  • Provide effective leadership, direction, and team building – including empowerment to resolve normal service delivery issues at front-line levels of the organization
  • Demonstrated strong talent management skills, including the ability to effectively select, appraise, motivate/ influence, and develop subordinates
  • Think, plan, and manage both strategically and tactically
  • Provide support and guidance in marketing and sales regarding key strategic accounts

Education


University of Bridgeport - Stamford Campus
2004 - 2008
Bachelor's Degree in Business Administration

Professional Skills


  • Strong analytical and problem-solving skills and experience applying these skills to resolve technical problems on complex bio-technology equipment. ​
  • Proven Track record managing multiple priorities requiring organization skills and delegation methods successful in this function
  • Adept at handle various issues simultaneously. Strong prioritization, planning, reporting, time management skills
  • Strong and successful fundrasing , community development relationship skills and successful membership development and retention experience
  • Outstanding communicator and excellent interpersonal skills
  • Demonstrated track record of well-developed and effective organizational, leadership, motivational, analytical problem solving and strategic thinking skills
  • Strong technical skills including Excel, PowerPoint and M3

How to write Operations VP Resume

Operations VP role is responsible for analytical, leadership, interpersonal, business, technical, computer, presentation, planning, training, organizational.
To write great resume for operations vp job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Operations VP Resume

The section contact information is important in your operations vp resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Operations VP Resume

The section work experience is an essential part of your operations vp resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations vp responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations vp position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Operations VP resume experience can include:

  • Manufacturing management experience with continuously increasing responsibility and oversight. Experience with Consumer Packaged Goods (CPG) required
  • Outstanding leadership skills with a proven ability to successfully develop a team of professionals within the restaurant industry
  • Excellent interpersonal skills, enthusiasm, and commitment to providing outstanding operational and customer service
  • Solid critical thinking and problem-solving skills
  • Strong analytical and reasoning skills balanced with results-oriented performance
  • Strong accounting/financial management skills

Education on an Operations VP Resume

Make sure to make education a priority on your operations vp resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations vp experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Operations VP Resume

When listing skills on your operations vp resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical operations vp skills:

  • Strong verbal and written communication skills and effective presentation skills
  • Excellent analytical skills to resolve complex administrative issues and effectively deal with physicians, peers, leaders, and subordinates
  • Excellent presentation skills Ability to deal effectively with a diversity of individuals at all organizational levels
  • Excellent organizational skills, ability to handle multiple priorities
  • Demonstrates effective sales skills
  • Demonstrates effective organizational and project management skills with attention to detail

List of Typical Experience For an Operations VP Resume

1

Experience For VP of Operations Resume

  • Strong critical thinking and solution implementation skills
  • SAP or similar software system experience. Intermediate skills operating a computer in Windows based environment is recommended
  • Demonstrated experience in developing, tracking and analyzing key performance metrics
  • Model relationship-building skills (including Listen First) in all interactions with staff, volunteers, members and the community
  • Interface effectively with key internal teams including operations, IT, Human Resources, Training, Finance and Quality
  • Strategic business management, innovative and visionary planning, effective leadership, metrics driven and strong decision making
  • Model relationship building skills in all interactions with staff, volunteers and members
2

Experience For Regional FM Operations, VP Resume

  • Experience in facilities management/janitorial services or customer-facing commercial experience
  • Strong and successful Fundraising, Community Relations and Member Development / Retention experience
  • Skillful in dealing with all levels of customers, both internal and external. Demonstrated ability to lead cross-functional teams
  • Respond effectively to sensitive employee and/ or client inquiries or complaints
  • Effectively work with customers, agencies, Union, and employees
  • Ensure EVP is prepared in advance for all meetings and help him transition from his time on the road to his corporate responsibilities effectively
  • Advanced communication, analytical and problem solving skills, and the ability to draw insight from complicated information
3

Experience For Syndicate Operations VP-institutional Securities Group Resume

  • Development of team managers’ skills through coaching and mentoring
  • Coordinates activities of manufacturing to enhance operational effectiveness, using sales forecast, capacity planning and internal metrics
  • Conduct all new hire Strata Manager training as well as enhancing knowledge and skill set of existing leadership group
  • Responsible for assuring that all warehouse, fleet and maintenance personnel are using safe, effective operating equipment
  • Experience identifying and analyzing the levers that drive operational performance and efficiencies, and managing key performance indicators and dashboards
  • Oversees the effective recruitment, selection, training, recognition, coaching, separation and other human resources related issues
4

Experience For CIB F&bm-markets & Investor Services Operations VP Resume

  • Eight (8) years experience leading teams in homebuilding operations
  • Experience in leading multiple staff
  • Experience in a Hospital and/or Long-term Care setting
  • Metric driven approach to operational management with demonstrated utilization of performance tools supporting communication and process improvement
  • Experience in manufacturing and operations / supply chain management, preferably in a process-oriented operations and/or related industry
5

Experience For Cib-ais IR Operations, VP Resume

  • Demonstrated track record of developing talent
  • Experience leading turnaround operational performance
  • Demonstrated success in face-to-face, major gifts solicitation, special events, fundraising, Board, and Volunteer development
  • Demonstrated success driving accountability and results
  • Five (5) years field construction experience including multiple job site management
  • Demonstrated leadership ability with an understanding of Human Resources principals
6

Experience For Operations Data Strats VP Slc Resume

  • Proven leadership abilities and strategic thinking
  • Proven success in managing budgets and fiscal resources of $4M or greater
  • Past experience in growing membership
  • Skill in creating an energetic and enthusiastic work environment where people have positive attitudes about their work are required
  • Understands organizational dynamics, has operating experience with large and complex organization
  • Strong working knowledge of OSHA and Cal Water safety practices
  • Demonstrated ability to manage projects of various scope, schedule, complexity, and budget
  • Demonstrated ability to lead, manage, and motivate employees
  • Flexible and able to prioritize work
7

Experience For Client Experience Analytics Operations VP Resume

  • Creates effective, organization-wide collaborations
  • Proven ability to present compelling, fact-based analysis that enables efficient and sound decision-making at the executive level
  • Ensure the effective rollout of Company and Department Head initiatives
  • Strong ideals related to customer service and a commitment to make it happen
  • Monitor the Start Status Report and recommend priorities
8

Experience For Prime Services Operations VP-warsaw Resume

  • Applying machine learning methods to detect the root causes of anomalies in a dataset
  • Developing a division-wide view of operational costs that can be queried by product or client, and that enables standardized analytics and forecasting
  • Working knowledge of policies and procedures relating to OSHA and infection control
  • Engineering background such as Chemical, Mechanical, or Industrial Engineering
  • Working knowledge of regulatory requirements for medical device manufacturing or equivalent
  • Understanding of AML/KYC requirements
  • Coming from bank, fund administrator, big 4 audit firm, or other large asset manager preferable, but not required
  • Manufacturing & Distribution Center - build out facility
  • Willing to travel 60% travel
9

Experience For Benefit Payments Operations VP Resume

  • Understanding of job safety practices
  • Reading and analyzing large volumes of reports and financial data, including computer usage
  • Responding on an on-call basis to high-level incidents requiring executive action at all hours
  • Understanding of the best available technology for treatment applications
  • Planning: an ability to think ahead and plan for robust growth over a 1-3 year time span
  • Developing a query optimizer algorithm for converting business concepts to SQL queries, automatically making smarter decisions about which tables to join
  • Redesigning how trading information is passed between systems and processes, reducing operational delays and costs
  • Walking a chemical/refinery plant site
  • Assumes responsibility for planning, directing and coordinating activities pertaining to strategic plan
10

Experience For Billings Operations VP Resume

  • Implementation & delivery. Teams responsible for configuring, launching and maintaining our solution to meet our customers’ well-being and business goals
  • Asssits program directors in devloping and controlling branch budgets and is responsible for maintaining budgets
  • Assist HR with recruiting processes, onboarding including documentation, and contracts
  • Leads the operations planning, including budgeting
  • Expertise in world class manufacturing principles and tools, including 6 Sigma, Lean Manufacturing and SAP
  • Be (or learn to become) very ‘self-aware’; intuitive about asking for, accepting and successful responding to tough feedback to improve

List of Typical Skills For an Operations VP Resume

1

Skills For VP of Operations Resume

  • Excellent organizational skills; ability to set and give direction; ensures good ideas are championed and implemented
  • Excellent analytical and technical planning skills required to achieve results in an organization
  • Demonstrated experience managing safe distribution environment through effective safety programs
  • Experience managing a large workforce of diverse skillsets and trades at a large, multi-site facility within a strict regulatory environment
  • Proven leadership skills in an operational environment
  • Excellent leadership, motivational and project management skills
  • Have been told multiple times by multiple different people that they have strong communication skills
  • Excellent supervisory skills, able to inspire and relate with people at all levels
  • Excellent communication skills and mission driven
2

Skills For Regional FM Operations, VP Resume

  • Strong presentation skills (this is a client facing position)
  • Creates an environment of high standards, compliance, and conduct through excellent verbal and written communication skills
  • Superior organization and time management skills to execute complex projects with tight deadlines; strong attention to detail and great follow-through
  • Excellent interpersonal skills; ability to interact and relate with individuals at all levels
  • Excellent computer skills, (Microsoft Office; Word and Excel)
3

Skills For Syndicate Operations VP-institutional Securities Group Resume

  • Strong interpersonal skills Ability to prepare reports and business correspondence
  • Outstanding presentation skills, both oral and written presentation
  • Demonstrate excellent relationship management, consensus building, critical thinking, risk tolerance, and creative, unconventional thinking
  • Demonstrated competency in project management and the proven success leading and executing enterprise wide projects
  • Proven experience leading management team including, Plant Managers, Quality, Materials Management, Production, Maintenance, Warehouse & EHS
  • Related experience and/or training, or equivalent combination of education and experience
4

Skills For CIB F&bm-markets & Investor Services Operations VP Resume

  • Prior experience leading a business through an acquisition/expansion/major capital project
  • Proven experience with financial analysis and building business cases
  • Demonstrated experience with leveraging information and technology to improve business operations and processes
  • Business experience Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Technical skills in Process Improvement, freight and distribution, materials management and scheduling
5

Skills For Cib-ais IR Operations, VP Resume

  • Computer proficiency, keyboarding and data management skills
  • Well developed verbal, written, and presentation communications skills
  • Work effectively as a member of an administrative team
  • Strategic thinker with the imagination & foresight to conceptualize new ideas and opportunities as well as the tactical skills to implement
  • Exception customer service skills and mind set
  • Developed strategic and business planning and financial management skills including budget and cost control
  • A proven track record of successfully delivering excellent customer satisfaction
  • Presents effectively and closes attainable sales opportunities
6

Skills For Operations Data Strats VP Slc Resume

  • Prior work experience leading operations in multiple contact centers
  • Strong regional experience is definitely an advantage
  • Analytical skills to develop, coordinate, and facilitate strategic projects are required
  • Strong influential leader, a strategic thinker, and an accomplished communicator. Demonstrated ability to work cross-functionally and across multiple locations
  • Has the ability to effectively present information to region management, public groups, and current or potential customers
  • Experience in growing membership and program revenue; building strong volunteer and staff teams; collaborating with strategic funding partners
  • Exceptional Interpersonal, leadership and business management skills
  • Working knowledge and experience working with and analyzing data produced by critical systems including Springer Miller Systems (SMS), Retail Pro and Micros
7

Skills For Client Experience Analytics Operations VP Resume

  • Building strong relationships with physicians, employees, and peers
  • Strong familiarity with patient access, billing, patient accounting, imaging, work flow, eligibility and reporting systems supporting revenue cycle functions
  • Proven track record of developing/assembling a team into a high functioning organization
  • Experience working within, influencing within, and networking within a matrix environment
  • Experience auditing a relevant operational and/or technology controls environment and an understanding of relevant regulatory environment
  • Experience managing and delivering technical Change / Project Assurance audits
  • Strong knowledge of business development, budgeting and strategic planning
8

Skills For Prime Services Operations VP-warsaw Resume

  • Extensive Food and Beverage operations experience in a high volume setting including banquets
  • Proven ability in developing and implementing new business models in the global foodservice market desired
  • Experience in leading a system initiative involving matrixed responsibilities to achieve system goals
  • Demonstrated capacity for forming and advancing relationships with both internal and external stakeholders
  • Proven industry contacts and relationships that can be leveraged in attracting and selecting other culinary senior team member
  • Proven ability to grow direct reports through positive coaching and challenging expectations
  • 5 – 8 years of experience in financial services industry, preferably in client reporting, operations or fund accounting
  • Responsible for maintaining and enhancing a team environment and motivated and effective work force
9

Skills For Benefit Payments Operations VP Resume

  • Experience running every aspect of a Medical Practice
  • Previous experience with Budgeting, Management, Operations, and Analytics
  • Oversees the planning, control and effective utilization of the physical, financial, and human resources of the organization
  • Experience as a Director or VP overseeing various Sr. Managers
  • Be excited about working within an environment of ambiguity, and has a proven track record with agile development
  • See conflict as a good thing and know how to surface and manage conflict the right way
10

Skills For Billings Operations VP Resume

  • Experience operationalizing Lean/Six Sigma principles in healthcare
  • Keen insight for seeking new community partners and and successful experience in special events
  • Experience managing multi-unit foodservice or similar type accounts
  • Strong track record of driving client and customer satisfaction
  • Demonstrated success and abilities in leadership, achieving results, communications, and customer service is required
  • Skill in communicating information in an open and sincere manner that promotes credibility (e.g. honest answers to tough questions) are required

List of Typical Responsibilities For an Operations VP Resume

1

Responsibilities For VP of Operations Resume

  • Skill in interacting effectively at all levels and across diverse cultures
  • Strong interpersonal skills with the ability to influence others, collaborate and to create cross-functional alignment
  • Outstanding written, oral communication and problem-solving skills
  • Effectively manage staff through ensuring appropriate staffing, providing formal and informal evaluations/feedback, addressing associate issues when warranted
  • Partners with the board and community to ensure the Y is identifying and meeting community needs effectively
  • Computer skills in a Windows operating environment, specifically EXCEL, WORD, and PowerPoint
  • Advanced desktop tool skills including Powerpoint, Word, Excel and Sharepoint (custom lists, forms and InfoPath)
  • Strong pre-opening experience
2

Responsibilities For Regional FM Operations, VP Resume

  • Identifies and resolves problems in a timely manner. Demonstrates the ability to develop alternative and effective solutions
  • Working experience in Union environment
  • Experience in creating and interpreting metrics representing functional performance, benchmarking goals, and comparative outcomes
  • Responsible for assuring that all warehouse, fleet and maintenance personnel are using safe & effective operating equipment
  • Experience in developing operations strategies & developing/managing a budget
  • Demonstrated mastery of budgeting, capital planning, and expense cost management
  • Manage the site services budget: Monitor costs incurred against plans, demonstrate savings through innovative planning and coordinating techniques
  • Experience in developing and leading project teams focused on process alignment and improvement
  • Responsible for coordinating the warehouse departments to ensure an efficient, effective, and consistent distribution program
3

Responsibilities For Syndicate Operations VP-institutional Securities Group Resume

  • Responsible for ensuring consistent, fair, and effective accountability across all operational roles
  • Proven ability to lead and motivate regional leadership team in order to balance staffing strength with profitability and growth
  • Experience building out a post acute care organization is highly desired
  • Past experience in Routing systems development and deployment
  • Past experience with employee training and development
  • Identify training needs, initiates development of subordinates, and recommends effective personnel action
  • Strong functional partner to supply chain driving process improvements and efficiencies in time, cost and quality
4

Responsibilities For CIB F&bm-markets & Investor Services Operations VP Resume

  • Responsible for coordinating the warehouse departments to ensure an efficient, effective warehouse/fleet program in a 24-hour, seven-day-per-week operation
  • Experience driving a safety culture
  • Demonstrated knowledge of compliance regarding applicable federal/state regulations (i.e. OSHA, EPA, DOT, & FDA)
  • Experience managing a $30M+ organization
  • Experience leading multi-geography/multi-national organizations
  • Demonstrated energy, drive, determination and persistence to achieve goals
  • Relevant startup management experience with greenfield cGMP facility operation
  • Demonstrated proficiency in fiscal management, risk identification and mitigation, and budget development and communication
  • Operations experience
5

Responsibilities For Cib-ais IR Operations, VP Resume

  • Uses intuition and experience to design work flow procedures and process solutions
  • Eight (8) years strategic operations management experience in homebuilding
  • Five (5) years leadership experience with multi-department management
  • Five (5) years residential construction customer service experience
  • Successful senior management and operations experience in a complex organization
  • Mid- to senior-leadership retail and/or hospitality leadership experience required
  • Hotel operations management experience
  • Multi-Brand experience to include Marriott, Hilton and IHG
  • Extensive Food and Beverage operations experience
6

Responsibilities For Operations Data Strats VP Slc Resume

  • Highly analytical, creative problem solver and a strong leader with ability to make sound decisions
  • Five-year director level management experience to include management
  • Hotel operations management experience in full-service and lifestyle properties
  • Supporting the Global Head of Operations to manage multiple matrix relationships
  • Communicating overarching data design and technical strategy to Technology and Operations Management
  • Monitor the day-to-day activities of the following operating units: Shipping, Receiving, Fleet and Custodial maintenance
  • Knowledge of homebuilding and construction systems/processes, building codes, and Register of Contractor Standards (ROC), purchasing and vendor management
  • Coordinates and collaborates with other departments in establishing and carrying out responsibilities and driving the Company’s strategies forward
  • Analyzes strategies through researching, interviewing, and sourcing information to attain goals
7

Responsibilities For Client Experience Analytics Operations VP Resume

  • Responsible for exceeding customer expectations and making Raving Fans
  • Understand operating policies and procedures necessary to ensure appropriate organizational decision-making protocols are followed
  • Be innovate in the way we capture data while implementing reporting of analytic results to management and the broader organization
  • Review and direct staffing plans to maximize productivity levels and minimize operating expenses
  • Oversees relationships with banks ensuring that we are managing our credit line and renewals properly
8

Responsibilities For Prime Services Operations VP-warsaw Resume

  • Analyzes and reviews financial reporting including the NetSuite dashboards and other metrics
  • Provides strategic vision and planning for existing services and aids in the development of new products and services
  • Ensures compliance of all required recordkeeping, including, but not limited to, client contracts, vendor contracts, and employment records
  • Advises and makes recommendations to the CEO concerning budgeting, cost and financial matters
  • Build, develop and manage operations leadership team capable of carrying out needed operations strategies and improving employee relations
  • Release homes per established slotting schedule to ensure proper sequencing of starts and closings
9

Responsibilities For Benefit Payments Operations VP Resume

  • Coordinate and collaborate with other departments of the corporation in establishing and carrying out responsibilities
  • Capable of supporting the organization’s immediate needs and aligning the association and the growth of the association with the strategic plan
  • Strives to constantly improve distribution efficiencies, on-time shipping results and accuracy of shipping as well as improve distribution CPU
  • Partners with learning and development to ensure staff development and succession planning
  • Evaluates current systems and procedures for operations management addressing deficiencies when necessary and implementing new procedures where needed
10

Responsibilities For Billings Operations VP Resume

  • Critical Thinking & Design Making
  • Capable of overseeing and ensuring the proper management of multiple projects
  • Advises subordinates to help meet established schedules or resolve planning, scheduling, production, or operation problems
  • Conducts briefings and participates in meetings concerning Production and Manufacturing business goals
  • Responsible for applying progressive discipline process within the operating units, through department managers and supervisors
  • Communicate with the Sales and Purchasing departments to assist in selling marginal product to minimize shrink
  • Implementing and utilizing Lean methodologies
  • We manage over 16 and growing self-storage facilities comprising over 1.5 million total square feet of rentable space

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