Operations Training Resume Sample

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Milton Armstrong
434 Hills Summit,  Dallas, TX
+1 (555) 337 4177

Work Experience

Operations Training Manager
09/2017 - PRESENT
Philadelphia, PA
  • Energetic, passionate, self-motivated and a strong team player
  • Problem Solving – the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and maintains confidentiality
  • Leadership – the individual effectively teaches, coaches, and counsels associates by effectively communicating and providing follow-up
  • Interpersonal Skills – the individual maintains confidentiality, remains open to others’ ideas and exhibits a willingness to try new things
  • Oral Communication – the individual speaks clearly and persuasively in positive or negative situations
  • Written Communication – the individual edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information
  • Quality Control – the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality
Operations Training Coordinator
04/2011 - 04/2017
San Francisco, CA
  • Lifting objects and product up to a maximum of 50 lbs. with frequent lifting and/or carrying of objects/product up to 35 lbs., in addition, the ability to lift heavy objects up to 100 lbs. with assistance from another associate
  • Able to perform work while sitting, standing, or walking
  • Perform work that regularly consists of bending, twisting, squatting, climbing, and fine manipulation of hands and/or fingers
  • Fully functioning upper and lower body mobility
  • Valid driver's license is required as travel to additional locations is necessary
  • Automobile liability insurance is required to be maintained
  • Motivating and inspiring the Market field and retail back office (RBO) teams to meet or exceed commercial goals and KPI’s, and build Brand equity
  • Experience in training and exercise implementation
Retail Operations Training Development Intern
01/2008 - 10/2010
Chicago, IL
  • Adaptability – the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
  • Dependability – the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve
  • Integrity - the individual acts in such a way that instills trust from management, other associates, as well as customers. Acts with honesty while assisting customers, processing transactions, handling money, and confidential information
  • Teamwork - the individual has the ability to work with others including partners, vendors, and customers in a positive manner. They understand others’ roles and empower one another to take responsibility to be a successful team. Demonstrates a collaborative interaction with peers to reach a common goal
  • Availability to work weekends and nights, as needed
  • Availability to work overnight projects, as needed
  • Make extensive travel within region to include overnight stays


University of Kentucky
2002 - 2007
Bachelor's Degree in Education

Professional Skills

  • Strong skills and experience with conducting stand-up (classroom) instruction and/or On-The-Job-Training (OJT)
  • Demonstrate and leverage strong business partnering and influencing skills
  • Proven organizational skills and experience working in a fast paced environment are essential
  • Operations experience and training design, development, and facilitation skills desired
  • Relevant third level qualification with additional proven Communication, Organisation and Computer literacy skills
  • Understanding of adult learning theories and ability to lead the team to desired learning skills
  • Critical thinking skills with the ability to set a vision, define steps to support vision and execute plan

How to write Operations Training Resume

Operations Training role is responsible for training, development, design, manufacturing, technical, presentation, facilitation, reliability, software, research.
To write great resume for operations training job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Operations Training Resume

The section contact information is important in your operations training resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Operations Training Resume

The section work experience is an essential part of your operations training resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations training responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations training position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Operations Training resume experience can include:

  • Integrate adult learning theory and principles effectively to promote successful facilitation strategies and to improve employee’s learning experiences
  • Strong communication, interpersonal, coaching, and presentation skills
  • Strong management, organization, and time management skills
  • Strong client service and consultation skills
  • Experience required as an Instructional Designer and Training Manager. Project management experience required
  • Develop skills in eLearning tools (i.e. Storyline) and in Videoscribe

Education on an Operations Training Resume

Make sure to make education a priority on your operations training resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations training experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Operations Training Resume

When listing skills on your operations training resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical operations training skills:

  • Demonstrated effective communication (written and oral), presentation, and facilitation skills required
  • Effective formal presentation skills, commands attention, and can manage group process during the presentation
  • Excellent computer skills in particular knowledge of MS Word, Excel and PowerPoint
  • Excellent interpersonal skills; builds relationships and partners well with managers, engineers, operations, etc
  • Works well under pressure and prioritizes workflow around changing priorities
  • Able to effectively communicate with and influence decision-making

List of Typical Experience For an Operations Training Resume


Experience For Operations Training Manager Resume

  • Provides oversight for the development, implementation and maintenance of comprehensive, strategic, and compliant Operations Training Programs aligned with the company’s technical / leadership strategy and priorities
  • Strong organizational skills, attention to detail, ability to meet deadlines
  • Design, Develop, Implement and Evaluate a training program to effectively train new employees performing Procurement and Accounts Payable activities
  • Operations, training design, development, and facilitation skills desired
  • Possess skills in instructional design, as well as training material publication

Experience For Operations Training Specialist Resume

  • Strong experience in training facilitation
  • Demonstrated managerial and leadership experience
  • Prior Military Fighter Experience
  • Conducts supervisory, management or nontechnical skills training courses for internal staff
  • Partnering with HR Ops and Leaves leaders, identify and prioritize Operations training needs
  • Training prioritization based on specified criteria (e.g. urgency and impact to the organization and to the clients)
  • Proven success building and optimizing training solutions through alternative learning methods
  • Experience managing a successful training organization, preferably in an environment encompassing both front and back office operations
  • Onboard new hires and manage training curriculum, identify skill gaps, identify future training needs

Experience For Data Center Operations Training Specialist Resume

  • Knowledge of instructional methods and techniques: Proven ability to develop training curriculum and conduct in depth training needs and assessments
  • Experience in analysis, design, development, implementation, and evaluation of structured on the job training programs
  • Demonstrated knowledge of cGMPs and regulatory training requirements
  • Demonstrated ability to work systematically and analytically in a problem-solving and process-oriented environment
  • Maintain effectiveness while experiencing major changes in work tasks or in the environment
  • Experience working in or supporting an operations center environment
  • Experience in developing training, exercises, and operational documentation
  • Experience with planning and forecasting

Experience For Senior Operations Training Specialist Resume

  • Experience coordinating training and development programs for adult learners
  • Experience as a training facilitator preferably in an environment encompassing both front and back office operations
  • Experience developing and leading a knowledge management process through both governance and delivery
  • Experience drafting in technical and non-technical formats
  • Experience applying logic and reason to solve problems

Experience For Manager, Operations Training Resume

  • Experience with training evaluation
  • Experience writing reports, correspondence and procedure manuals
  • Experience with technical processes
  • Experience with Praxair safety policies
  • Experience with SumTotal LMS
  • Extensive personnel training and development experience

Experience For Operations Training Coordinator Resume

  • Improve use of and effectiveness of production support systems (SAP, PI, Batch Sheets, etc)
  • Assist in maintaining an up-to-date knowledge base to support a consistent customer experience across all departments
  • Experience as a training facilitator preferably in a call center environment
  • Ensure subject matter experts are identified, effective and consistent. Train the trainer as needed
  • Assisting with the administration, organization and scheduling of classes as needed
  • Managing the SGA/Kaizen Activity
  • Participate in editing of existing Standard Operating Procedures as well as creating new procedures when needed

Experience For Operations & Training Coordinator Resume

  • Develop and implement training curriculum for the on-boarding and ongoing, recurrent training of company personnel
  • Responsible for creating, implementing and managing pilot training syllabi for ATAC specific aircraft
  • Oversees training in all key areas of warehouse operations, including shipping, receiving, quality control, pick, pack, inventory management systems
  • Facilitate learning through a variety of delivery methods including classroom/lab instruction, and virtual training
  • Responsible for training, managing and documenting pilot Maintenance Check Flight qualifications
  • Responsible for maintaining and disseminating the latest threat tactics continuum training
  • Delivers training programs for associates, including compliance, safety, and Standard Operating Procedures (SOP)
  • Determines training needs; prepares training aids such as instructional materials, handouts, evaluation forms, and visual aids, using a variety of media
  • Own and lead the review and approval process for training strategy and training solutions

Experience For Program Analyst, Operations Training Resume

  • Design & format Graphical Work Instructions working with Operators to co-ordinate the content and follow through to document release and training completion
  • Co-ordinate and track on the job training to ensure that Operational training goals and flexibility targets are achieved
  • Work with People Mangers to ensure the correct training is assigned and learning plans are up to date for all associates
  • Manage the administration requirements for the Training Department and in support of Manufacturing
  • Develop scenario based training programs to accompany and enhance technical training
  • Recommends changes to course material and training manuals to meet specific training needs
  • Administers post-training performance evaluations and makes recommendations for adjustments to training and presentation materials
  • Maintains understanding of new educational and training methodology

Experience For Supervisor, Operations Training Resume

  • Train others and established learning objectives in a fast-paced and changing environment
  • Acts as a key consultant and subject matter expert to cross-functional partners, providing training expertise, perspective, and support
  • Oversee curriculum development, training delivery and onboarding programs to support internal business units
  • Managing a successful training organization, preferably in a call center environment
  • Develops material for training documents for both new and continuing college programs and initiatives. Works closely with stakeholders and SME’s cross-functionally

Experience For Clinical Informatics Operations & Training Coordinator Resume

  • Experience in a support role that included project tracking responsibilities
  • Assemble and distribute course materials and learning aides as needed
  • Help maintain Neo site and SharePoint site training initiatives
  • Advise, partner with and support site training administrators within LSG Operations
  • Proficiency in identifying root causes to production problems
  • Produces regular reports on website and communication activity through KPI’s, analytics and content reach
  • Conduct performance consulting for assigned/owned clients (including but not limited to needs assessments, focus groups, surveys, etc.) with internal clients to determine appropriate training solutions

List of Typical Skills For an Operations Training Resume


Skills For Operations Training Manager Resume

  • Demonstrate excellent computer skills with Microsoft Excel, Power Point, Word, Outlook, Captivate and field-specific software
  • Leadership development experience – or strong restaurant operations experience in a multi-unit role
  • Strong manufacturing experience with industry knowledge
  • Presentation skills to executives and other leaders
  • Team Leadership skills within and outside organization
  • Effectively communicate and interface with individuals at all levels of the organization (shop floor personnel, peers, management)
  • Troubleshooting experience within a manufacturing environment
  • Experience in organizing, facilitating, and assigning in planning a project or working with business/clinical operations
  • Demonstrated history of developing training programs as well as facilitating training activities

Skills For Operations Training Specialist Resume

  • Experience creating and implementing training programs using best practice methods and tools
  • Experience working with a Training Learning Management System (LMS) would be an advantage
  • Experience developing and rolling out new training programs
  • Experience coaching/teaching others to utilize best practice training methods and tools
  • Operations training experience including instructional design
  • Experience of working in an ISO and an FDA regulated manufacturing environment
  • Strong understanding and detailed knowledge of the training process
  • Learn manufacturing processes quickly, identify skill gaps and develop training solutions
  • Previous experience writing procedures, process flows and training materials

Skills For Data Center Operations Training Specialist Resume

  • Experience developing and implementing Communication strategies
  • Experience conducting On-the-Job-Training (OJT)
  • Track effectiveness of training utilising stages 1, 2 and 3 of Kirkpatrick’s theory
  • Review and proofread training materials providing timely and effective feedback
  • Tracks and analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements
  • Restaurant training and/or operations experience
  • Formal instructor qualification or other recognised instructional training and experience is highly desirable

Skills For Senior Operations Training Specialist Resume

  • New hire/onboarding program implementation experience
  • Five years or more of manufacturing experience
  • Experienced in mechanical inspections and gaging techniques
  • Develops strong partnerships with stores and cross-functional subject matter experts to gather, understand, and verify content
  • Apply logic and methods to solve difficult problems with effective solutions
  • Demonstrates ability to motivate associates positively to learn and achieve

Skills For Manager, Operations Training Resume

  • We offer a one year temporary contract, with competitive salary commensurate to the professional experience
  • Demonstrated proficiency in Microsoft Office required
  • Demonstrated proficiency in Microsoft Office and Excel are required
  • Restaurant experience helpful but not a prerequisite
  • Experience leading large teams required
  • Experience in an Administrative assistant role or Customer Service role
  • Effective communication to all levels of the organization
  • Excellent organisation, facilitator and presentation

Skills For Operations Training Coordinator Resume

  • Experience developing, implementing, and maintaining training programs in a manufacturing environment for both direct and indirect labor
  • Experience selecting, implementing, and maintaining an electronic Training Management System (TMS) or Learning Management System (LMS)
  • FDA and ISO 13485 experience in medical device, drug, or food/beverage manufacturing industry
  • Experience with medical or non-medical ISO regulations
  • Experience with Scientific Management Techniques
  • Knowledge of GMPs, Process Safety Management, and experience in Classroom Instruction required
  • Work experience (Line and/or Base maintenance) on wide bodied commercial aircraft like the B777 and A330 is desirable but not a pre-requisite
  • Strong self-motivator able to execute tasks and projects
  • Strong project management and execution capabilities required

Skills For Operations & Training Coordinator Resume

  • Demonstrated Teamwork & Collaboration, Communication, and Innovation
  • Working knowledge of computer software including Microsoft office, Visio, and not limited to LOB systems
  • Training on the production floor in a manufacturing environment
  • Maintaining the department’s monthly newsletter and bulletin boards
  • Engineering or technical background is required
  • Assist in designing, preparing and maintaining training materials for global operations and test centers
  • Liaise with Training Co-ordinator on training needs for manufacturing personnel and assist with scheduling of same

Skills For Program Analyst, Operations Training Resume

  • Assist in maintaining the training system for the Operations Department to ensure that training files are kept up to date
  • Work independently with limited daily supervision, while monitoring and reporting on project status on a regular basis
  • Provides insight to the training strategy and the development of training plans
  • Exhibit a professional manner in dealing with others and works to maintain constructive working relationships
  • Meets with trainee and leaders regarding progress, concerns, or challenges involved in the training process

Skills For Supervisor, Operations Training Resume

  • Completes onboarding training with new associates or associates new in a job, within introductory period
  • Coordinates the assignment of training activities between plant management, outside agencies, contractors, and the training department
  • Is responsible for providing support materials for new training programs that result in improved performance and achievement of organizational goals
  • Production floor technical training related to manufacturing
  • Analyze and target the Company’s learning needs and goals and charting plans to execute these goals
  • Analyze and identify new training tools to enhance overall training capabilities
  • Cross-functional collaboration to ensure Pearson-owned and third-party test center training is current and engaging

Skills For Clinical Informatics Operations & Training Coordinator Resume

  • Become a Pearson Learning Management Systems (LMS) Champion and assist Senior Operations Trainer in driving its use within global operations
  • Customize training programs, presentations and delivery to meet the needs of a diverse audience
  • Balances a heavy workload and seamlessly shifts focuses to deliver on changing business needs
  • Produces publication-quality first drafts and integrates the Ulta Beauty brand image through internal associate training tools and resources
  • Knowledgeable in quality assurance programs, food safety programs, and basic manufacturing operations

List of Typical Responsibilities For an Operations Training Resume


Responsibilities For Operations Training Manager Resume

  • Conduct formal project planning and management with eLearning Architects for assigned work groups and programs. Experience in managing multiple projects and programs in a fast-paced, ever-changing environment
  • Research and source outside training resources and partner with outside vendors to develop new training programs as needed. Perform vendor management responsibilities related to special projects, curriculum development, and facilitation and/or scheduling of workshops
  • Partner with eLearning Architect and other Talent Development employees to provide program analysis and progress reports to SecureWorks Operations Leadership Teams as appropriate
  • Travel to markets to conduct cyclical excellence checks to ensure compliance with Jamba’s standards. Provide recommendations to address areas of opportunity and support IFL with driving market performance through operational execution excellence; attend at least one quarterly business review in market per calendar year
  • Sound management and leadership skills together with a natural planning and organization attitude
  • Develops effective technical training materials, including facilitator’s guides, user guides, job aids, visual aids, and measurement tools
  • Evaluating the performance of attendees and facilitators to ensure that participation and facilitation are achieving the highest quality standards

Responsibilities For Operations Training Specialist Resume

  • Assisting in the development of new leadership curriculum, writing and evolving our curriculum to ensure that it is best in class
  • Present and/or facilitate training, workshops, and group meetings, including ad hoc specialized customer training
  • Conduct ongoing analyses to determine technical training needs/address general technical proficiency gaps
  • Partner with USIG internal stakeholders regarding employee training needs
  • Handle logistics for training activities including instructors, vendors, equipment, etc…
  • Collaborate with existing subject matter experts to design and maintain current training programs
  • Provide learner, department and client feedback regarding training results
  • Serve as training project lead to manage assigned training and product rollout programs
  • Monitor and train all operations and packaging personnel to ensure operation within manufacturing standards and HSE requirements

Responsibilities For Data Center Operations Training Specialist Resume

  • Support operations and packaging in daily tasks as needed with a focus on improving practices and procedures
  • Support operations and packaging to remove bottlenecks causing production slowdown and downtime
  • Assess current training strategy and revise it to meet GHRO’s current and future needs
  • Assess current training plan (training programs, associated objectives, proposed mediums, and estimated timing and resources) and revise it to meet GHRO’s current and future needs
  • Develop and maintain working knowledge of GHRO’s current state, future plans, and culture in order to align training recommendations with GHRO’s environment
  • Help build training objectives and agendas
  • Support identification of career paths that align with opportunities within B. Braun’s manufacturing organization

Responsibilities For Senior Operations Training Specialist Resume

  • Facilitate adoption of apprentice and/or other technical training programs as needed at the site level
  • Communicate clearly and concisely orally and in writing with all levels of personnel
  • Liaise with Regional SOC and Data Center SOC requests, communication, documentation, and training
  • Identify internal/external training programs for immediate and long-term success
  • Create/update documentation to support all training programs
  • Develop training aids as necessary such as manuals, handbooks and videos
  • Manage training development budget for assigned programs

Responsibilities For Manager, Operations Training Resume

  • Researches and selects outside consultants and trainers to conduct training in specific topics
  • Coordinate and deliver an in-house training programs for New Hires in Operations
  • Coordinate with Unit Supervisor and Packaging Supervisor to minimize procedure deviations and therefore minimize HSE and production delays
  • Knowledgeable in statistical and graphical analysis of data
  • Computer proficiencies in Word, Excel and PowerPoint
  • Acts with the utmost integrity, professionalism and positive attitude
  • Deliver, document and evaluate training for manufacturing personnel in line with BD Dun Laoghaire training policies and procedures to a standard that meets regulatory requirements
  • Ensure the BD Learning Management System (LMS) is updated and training assigned when required. Track and report on site compliance ensuring Corporate Targets are maintained

Responsibilities For Operations Training Coordinator Resume

  • Deliver Induction Training to new starters to include the following: GMP / GDP / Plant Tour
  • Respond, investigate and close out any Training related queries from all associates
  • Analyzes training needs, make recommendations and develop training programs including skill development exercises, required training lessons, reliability testing, instructional materials, mentoring and technical coaching in order to improve workflow
  • Creates a positive impression of MedImpact and the Configuration Services, through words and actions, maintains a professionally structured class environment according to established policies and procedures. Facilitates transition of students from training to work environment, ensuring competency levels are sufficient
  • Maintains and verifies that review exercises are relevant, creates assessments and procedures to measure success of conducted training, measures retention of new and tenured agents. Provides feedback to management regarding process improvements and content gaps, provides feedback on changes required to method or procedures
  • Collaborates in the development, implementation and delivery of training programs by regular participation in training development activities, certifying all courses taught, demonstrating a high level of quality methods and skills in training evaluations. Revises and rewrites materials to reflect nuances or enhancements in internal processes
  • Establishes learning objectives, identify best practices and measure results. Provides regular feedback and reports relative to training progress, roadblocks, and training materials
  • Continuous improvement experience to identify opportunities across existing Operations Training & Development programs

Responsibilities For Operations & Training Coordinator Resume

  • Manage content and troubleshooting across multiple training platforms
  • Encourages participation and open communication by providing regular reports of plans, progress and recommendations to department leadership
  • Employee training and development methodologies
  • Strategic planning and oversight
  • PowerPoint presentations, marketing material

Responsibilities For Program Analyst, Operations Training Resume

  • Enables cross-functional alignment within Operations and across partner functions such as IT and HR
  • Ensure hiring plan, assessment and training strategy is in place to meet factory requirements in the short and long term. Ensure proper reporting to guarantee a successful manufacturing scale-up is achieved
  • Define a technical training framework and process that fits within overall Operational, RRP Certified Competences, HR policies and regulatory requirements
  • Manage the development, preparation and delivery of technical training programs and their adaptation to the new technologies in order to ensure that production needs are met in a timely and cost efficient manner
  • Make sure that the personnel released to production is fully qualified and certified for the assigned position through the execution of specific training programs and in compliance with environment, health, safety, fire prevention and hygiene procedures and standards

Responsibilities For Supervisor, Operations Training Resume

  • Plan, organize, and manage all in house training given to PMI affiliates personnel supporting PMI Manufacturing Excellence as CoE for the defined technology and processes
  • Coordinate with relevant departments for the implementation of the training activities
  • Define and propose the departmental yearly budget and control costs in order to ensure that they are in line with budgetary decisions and financial practices along with overall PMI policies
  • Fluent level of written and spoken English and Italian
  • Develops and administers schedules and performance requirements for team members
  • Develops, manages, and implements technical training programs to ensure compliance with FDA regulations, GMP guidelines, OSHA requirements, Company policies, Standard Operating Procedures, best practices methods, and employee health and safety guidelines
  • Maintain current / create new assessment and evaluations re: general technical knowledge / manufacturing skills to ensure that employees maintain proficiency re: technical manufacturing skills and advancing technology

Responsibilities For Clinical Informatics Operations & Training Coordinator Resume

  • Support the establishment of a fair and equitable system to evaluate individual technical capabilities
  • Support the establishment of objective criteria for advancement, growth and selection for B. Braun’s increasingly technical environment
  • Support fulfillment of B. Braun’s business and human capital needs through PBS and rotational internship programs
  • Establish and assess the effectiveness of multiple training methodologies, including external technical classroom, on-line, and in-house manufacturing skill assessments to ensure compliance to existing job requirements
  • Develop best practices for on the job training and procedure training

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