Operations Data Analyst Resume Sample

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Frederick Konopelski
2738 Cordie Lock,  New York, NY
+1 (555) 293 4954

Work Experience

Senior Business Operations Data Analyst
07/2017 - PRESENT
Philadelphia, PA
  • Assists with the evaluation, analysis and development of reporting and analytical tools to analyze department and division performance indicators
  • Supports the development and maintenance of daily, weekly, monthly, and quarterly reporting of both division and all hospitals simultaneously
  • Collaborates with key decision makers to identify and solve a variety of problems and clarify management objectives
  • Breaks systems into their component parts, assign numerical values to each component, and examine the mathematical relationships between them
  • Collaborates with DSS and others in the organization to ensure the successful implementation of chosen problem solutions
  • Works with the Director of Behavioral Health Patient Access to implement, maintain, and troubleshoot outside vendor software and technologies
  • Effectively and continually communicates with the director, staff, and customers to facilitate the flow of information necessary to the success of the employees, department and the organization
  • Development of intra-departmental reporting tools and databases for use by department staff
Operations Data Analyst
02/2015 - 06/2017
San Francisco, CA
  • Strong aptitude and knowledge of software programs
  • Improvement mindset displayed on projects
  • Ensures that appropriate validation and controls are used to ensure that data integrity is maintained. Coordinate and perform this effort with Operations Data Group staff to ensure consistency and full documentation of validation efforts for each project. Assist other areas of the corporation with their efforts to validate Operationally sourced data
  • Analyze and prepare financial and operational presentations; including variance analysis, trending, KPIs and margin analysis
  • Interact with all levels of leadership to gather, analyze, and prepare recommendations regarding financial plans, new product introductions, variance analysis, and operating forecasts
  • Develop and deliver valuable and actionable business information directly to our internal users
  • Leverage advanced software functionality to create user guided dashboards, scorecards, reports, queries, and summaries
  • Suggest improvements and enhancements to processes and systems in order to increase customer satisfaction and improve productivity & efficiency
Operations / Data Analyst Intern
03/2011 - 09/2014
Phoenix, AZ
  • Provides guidance, training, and technical support to department staff on all department related software
  • Advanced knowledge of MSOffice Suite, SQL and relational database knowledge
  • Knowledge of database management and data manipulation
  • Proven Travel industry and GDS experience/knowledge
  • Manage multiple tasks and respond to changing priorities
  • Able to work extended and / or off-hours as required
  • Act as point of contact for management’s request for new reports, enhancements to existing reports, and advice on best practices in report development
  • Developing proficiency in NPD’s proprietary software such as NAV1, Data Collector, etc
  • Provide guidance in the planning and launching of critical products for the practice


Kansas Wesleyan University
2006 - 2011
Bachelor's Degree in Business

Professional Skills

  • Demonstrated analytical & organizational skills and critical thinking to solve complex problems
  • Translate queries and numbers into business insights Have a strong sense of ownership and a desire to develop new skills
  • Presentation development as well as strong written and oral communications skills
  • Experience with Excel/VBA; with scripting or programming experience desired (MATLAB or Perl/Python or C++/Java)
  • Related business analysis or operational analysis experience and/or training required; or equivalent combination of education and experience
  • Advanced mathematical skills to initiate, review and generate graphs, numeric data as well as statistics
  • Highly articulate verbal and written communication skills

How to write Operations Data Analyst Resume

Operations Data Analyst role is responsible for sql, communications, java, finance, credit, training, integration, database, security, architecture.
To write great resume for operations data analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Operations Data Analyst Resume

The section contact information is important in your operations data analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Operations Data Analyst Resume

The section work experience is an essential part of your operations data analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations data analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations data analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Operations Data Analyst resume experience can include:

  • Proven ability to support customers and communicate effectively
  • Excellent written and verbal communication Sound business judgment and ability to communicate technical concepts effectively
  • Developed communication and relationship skills are important, as this role involves collaborating across multiple departments to drive improvement
  • Draw conclusions and effectively influence strategy when communicating findings with both technical and non-technical team members
  • Work effectively with geographically dispersed teams
  • Experience with more advanced querying/processing tools desired

Education on an Operations Data Analyst Resume

Make sure to make education a priority on your operations data analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations data analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Operations Data Analyst Resume

When listing skills on your operations data analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical operations data analyst skills:

  • Prior experience supporting military operations analysis or intelligence research
  • SQL query skills preferable
  • Seek opportunity for continued education on various functions/skills utilized
  • Analyze massive scale structured and unstructured datasets to find opportunities and effectively influence decisions
  • Experience with programming/scripting using Python, R, Java, Javascript or other programming languages
  • Experience in analyzing large data sets, querying databases and sorting through complex data to identify business implications

List of Typical Experience For an Operations Data Analyst Resume


Experience For Business Operations Data Analyst Resume

  • Reviews business needs and defines detailed requirements, validating alternatives with stakeholders
  • Strong Microsoft Excel and PowerPoint ability
  • Experience with object-oriented databases (e.g., Access)
  • Build strong relationships with warehouse and corporate operations leadership
  • Support adhoc reports related to third party data provisioning and data processing

Experience For Wealth Operations Data Analyst Resume

  • Generate detailed reports focusing on financial information, volumes, staffing information, production performance and more
  • Create new standard and ad hoc reports and updates and deliver existing reporting
  • Extract, combine, and filter data sets from source systems and warehouse, as well as utilizing external data sources to meet internal client specifications
  • Additional ad-hoc reporting and analysis as needed
  • Proficient in Microsoft Excel and PowerPoint with the ability to quickly learn various in-house or common database reporting and analysis tools
  • Expert in creating dashboards and data visualization
  • Creation and maintenance of reports and tracking tools for Material Control Department
  • Provide business support for country reporting and internal data processes

Experience For Operations & Data Analyst, GSC Master Data Resume

  • Communicate updates and key actions across different functions relating to the insights and upkeep of the database
  • Control documentation and development of processes, taking ownership for individual process as required
  • Build insightful BI materials including reports and dashboards to monitor and deliver critical metrics
  • Self-motivated and resourceful with a driven mindset
  • Sense of urgency – ability to work well in high pressure situations and meet deadlines
  • Advanced knowledge of Business Object or equivalent data visualization tool
  • Writing programmes, that use data from the business Data Management IT System, to plan, monitor, control and measure Manufacturing/Warehouse/Manufacturing Engineering Operations for the purpose of performance improvement

Experience For CDS Operations Data Analyst Resume

  • Creation and maintenance of Interactive Production/Test house Train movement boards
  • Maintenance and continual improvement of the operations menu
  • To act as a SAP Super user for the business
  • High understanding of data sources (the structure of SAP data tables) and creating the spreadsheet architecture to extract, manipulate and analyse the data to provide information
  • Preparation of High Quality PowerPoint Presentations from draft briefs
  • Ensure consistency of approach in administration documents, templates and procedures across the business
  • Performs routine trend analyses and evaluations
  • Designs, develops, and maintains Dashboards to show operational performance and progress on process improvement initiatives

Experience For Global CDS Operations Data Analyst Resume

  • Drives collaborations and provide ad-hoc reporting assistance across the Revenue Generation and Business Development team as well as Accounting, Operations and IT
  • Corresponds directly with clients, project or department managers, and/or business leaders to identify analytical requirements
  • Delivers quantifiable business documents to executives
  • Researches external methods, processes, and software to provide business solutions tailored to new trends, demands, and concepts
  • Develops, maintains, and assists in implementation of programs and business solutions. Monitors corrective action follow-up from audits in business units
  • Present to audiences and comfortably and successfully establish role as a knowledgeable advocate of the company
  • Supporting day to day processes and assist in design and development of plans and recommendations for various projects of the IM-Logistics Operations team including transportation, logistics, and/or operations related to our subsidiaries
  • Direct interaction is required with our Advanced Logistics Centers, Transportation carriers, IM-Logistics Sales and Program Management associates, as well as vendors and customers

Experience For Operations / Data Analyst Intern Resume

  • The position supports Logistics and Transportation management by conducting analyses and reporting on functions that are deemed necessary by the management team
  • Provide training to internal and external clients on tools usage, processes and best practices
  • Set up 3rd Party exports/imports, and ensuring that there are necessary Data Release Authorisation in place
  • Identify opportunities and complete analytics within the supply chain with limited or no management direction
  • Assist in developing plans of action by creating and/or compiling data or schedule; program, service and/or product recommendations as well as other financial or policy data

Experience For Senior Business Operations Data Analyst Resume

  • Handle direct interface / communications with customers, vendors and cross departmental issues without assistance in most cases
  • Managing data that controls our Transportation Management Systems (TMS) is also potentially in scope depending upon the reporting assignment within the department
  • Working with leadership in Brokerage Operations by providing analytical/reporting support for needs of the company including but not limited to process efficiency, supervisory controls and replacement of existing Apex exception reports
  • Develop reporting for senior management on key department KPIs including but not limited to ACATs, CIP, and New Accounts, Cashiering and On Base document processing timeframes
  • Initiate proactive investigations into data issues that impact reporting, analysis, or program execution
  • Lead efforts to design and implement scripts, programs, and reports in support of brokerage operations
  • Provide requirements to database developers for implementation of new data sources, procedures or reports

Experience For Operations Data Analyst Resume

  • Perform ad-hoc analysis on datasets / tables
  • Extensive SQL knowledge (Intermediate to advanced capabilities) and comfort with enterprise-level databases (such as SQL Server, Oracle, Teradata, etc.)
  • Previous experience performing quantitative analysis on datasets, including building an analytical framework, determining and sourcing data, querying the dataset, then building findings
  • Analytical programming background (Python, R, SAS)
  • Carry out data investigations and study the issues to deduce origin and potential corrections

Experience For Business Operations Data Analyst Resume

  • Troubleshoot data and tool issues/errors; analyse the return to make an informed deduction to be communicated to requesters
  • Keep current on all processes
  • Troubleshoot report queries by reviewing report calculations, parameters and underlying data, and explaining what the reporting fields are returning and the report's purpose
  • Create and maintain internal/external user access to the supported tools such as DecisionSource, FileMover, BCD API, etc
  • Provide assistance with system issues and maintenance. Consult on workarounds for system issues and work with internal departments to ensure larger issues are documented and in process of correction
  • Strong command of English, written and verbal, with fluency in other languages
  • Travel industry knowledge/experience is advantageous
  • Create new department processes with accompanying documentation as directed and approved by supervisor or manager

Experience For Wealth Operations Data Analyst Resume

  • Produce reports on an adhoc basis and investigate scheduled tasks
  • SQL and relational database knowledge is advantageous
  • Work closely with IS to develop the correct tool for the business
  • Liaise with functional management to ensure data inclusion to compile a definitive Costa store database
  • Escalate any issues or risks identified within the database
  • Assist in delivery of software updates
  • Knowledge of database construction and management

List of Typical Skills For an Operations Data Analyst Resume


Skills For Business Operations Data Analyst Resume

  • Operations experience including analysis, process flows and optimization
  • Reporting and analytical experience
  • Insurance brokerage operations experience preferable or interest in learning the insurance brokerage businesses
  • Experience in working with complex database systems (Oracle, Hive, Cloud SQL, etc.)
  • Experience with databases and scripting languages (such as Python)

Skills For Wealth Operations Data Analyst Resume

  • Be a self-starter, able to demonstrate accountability and delivering work on time
  • Business intelligence experience with Power BI or MSBI stack
  • Proven proficiency with Business Objects
  • Experience with JD Edwards E1 or another ERP software
  • Support the effective implementation of new platforms and technologies
  • Experience in Data Analysis, specifically IT operations data analysis
  • Experience within a similar role
  • Experience with accruals, closings, revenue, and cost
  • Brainstorms and forms effective solutions to business problems

Skills For Operations & Data Analyst, GSC Master Data Resume

  • Providing end-user administrative and technical support for issues related to database planning and reporting tool
  • Controlling and tracking SOP updates/amendments
  • Understanding of requirements through business analysis and discussion with management employees to collect data and develop KPI’s
  • Responsible for analyzing/crunching data to make utilizable for business decisions, dashboard/BI creation, and working with multiple levels of the organization
  • User of Excel to a high standard, including charting, pivot tables etc
  • Provides status reports to management, identifying problem areas and verifying compliance
  • Clear communicator comfortable with speaking to multiple levels of the organization
  • Comfortable preparing high quality Powerpoint Presentations

Skills For CDS Operations Data Analyst Resume

  • Comfortable using IT systems, in terms of data entry and report extraction
  • Familiarity with DoD security regarding computers, documents, and facilities
  • High proficiency in using SQL to manage, manipulate and report on data is required
  • Team player willing to act in partnership with business/functional leads
  • Have opportunities for future growth and development such as data analytics certifications and training
  • Data quality control processes and reporting

Skills For Global CDS Operations Data Analyst Resume

  • Analyzes current operational data/procedures, audit findings, identifies trends, and assists in recommending operational improvements
  • Able to analyze large, complex data sets using a variety of software tools
  • Automates reoccurring reports where possible
  • Completion of the IFIC Operations course is mandatory within six months
  • Business Intelligence Platforms\Dashboard creation (Power BI, Domo, etc.)
  • Deliver regular data extraction, analysis, and reporting from standard systems and/or tailored systems to provide P&S and the S&OP process participants with the information to improve integrated business decisions e.g. in SPP, S&OP, ROP’s, Forecasting, Constraint Reviews
  • Collects, analyzes, reviews and approves all data and metrics in preparation of statistical and analytical reports per the USG CDRL requirements

Skills For Operations / Data Analyst Intern Resume

  • Responsible for timely and accurate submission of daily, weekly, and monthly reports to senior management, site management, and the customer as required
  • Communicates with the customer and site management teams to ensure compliance of current customer requirements, forecast future requirements, and assist in the development of work processes to meet the customer needs
  • Utilizes various Microsoft databases to track and identify trends in accordance with program task order
  • Conduct visits to various sites to facilitate relationships with the customer and site management teams
  • Maintains appropriate records of research methods and results of data collection in written reports
  • Provide 24/7 support and customer service to assigned program
  • Experience in financial analysis, project planning, and tracking of performance metrics; including but not limited to schedule & cost (critical path, resource loading, financial reporting, and milestone/deliverable tracking)
  • Experience with database queries, data extraction and report generation
  • Exposure or technical experience with investment operations support is desired

Skills For Senior Business Operations Data Analyst Resume

  • Experience performing data analytics, systems analysis, data analysis, report generation, and trending analysis as related to relational database reporting
  • Relational database experience, Oracle and SQL Server
  • Transit or transportation experience
  • One to three years business and/or data analysis experience
  • Experience with Data Visualization tools (i.e. Microsoft PowerBI, Tableau, Qlikview)
  • Overall Data Analyst experience

Skills For Operations Data Analyst Resume

  • Two years’ experience in healthcare or related industry required
  • Experience in distribution, healthcare or other related industry
  • Keeping apprised of reporting best-practices, and recommending visualizations to best represent the data
  • Building, Maintaining and programming SQL databases to support business KPIs and other programmes
  • Linking Spreadsheets to SQL databases and other sources using VBA programming

Skills For Business Operations Data Analyst Resume

  • Building productive internal/external working relationships with IT teams and solution vendors to advance or maintain our data systems
  • Recognizing and acting on appropriate opportunities to increase benefit through additional analysis
  • Running ad hoc queries on SAP business Warehouse (once introduced)
  • Proficiency with Microsoft Excel and PowerPoint and SAP’s Crystal Reports, Business Objects, and other Business Intelligence tools including dashboards
  • Capability to understand the business processes, database structures, and data presentation
  • Self-starter who can work independently and on teams
  • Proficiency with advanced Excel functionality

Skills For Wealth Operations Data Analyst Resume

  • Gather, analyze, synthesize, and draw logical conclusions from data
  • Extensive (3-5+ years) SQL experience (complex database query and scripting; familiar with complex functions) Spreadsheets (Google/Excel) and advanced Java or Python Scripting Data visualization tools (Tableau or others)
  • Experience with business intelligence tools like Spotfire or Tableau
  • Problem solver by nature, a self-starter, and a diligent team player
  • Quick learner in fast-paced environment
  • Data analysis, database design, and structure. (Required)

List of Typical Responsibilities For an Operations Data Analyst Resume


Responsibilities For Business Operations Data Analyst Resume

  • Maintain regular reporting; Optimize and streamline existing reports; Craft new ad-hoc and standardized reports
  • Perform general problem solving for any issues that arise
  • Work with project teams to build new processes relating to control of item attributes and other warehouse data
  • Develop and maintain standard operating procedures and end user documentation
  • Knowledge of the Costa processes and operational procedures

Responsibilities For Wealth Operations Data Analyst Resume

  • Project management and Database knowledge would be desirable but not essential
  • Gather, research, classify and evaluate data to provided analytical support for ad hoc projects in the line of business
  • Interact with department managers and senior leadership to transfer and clarify various types of business data
  • Knowledge of or willingness to learn new data analysis tools (e.g., Alteryx, Tableau)
  • Maintains operational report libraries
  • Provides subject matter expertise for key operational metrics
  • Performs ad-hoc quantitative analysis to solve business issues

Responsibilities For Operations & Data Analyst, GSC Master Data Resume

  • Liaises as needed between technical teams, functional teams, and project management teams
  • Utilize data mining methodologies and statistical techniques to track, identify, and evaluate opportunities to impact sales activities ranging from relationship acquisition to account management and retention
  • Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for the business
  • Maintain core item attributes within McKesson’s E1 ERP system
  • Create audits to evaluate initial settings and changes to key fields
  • Manual entry of investment data from financial institutions, custodians and market data providers into a portfolio accounting system; assist in other data aggregation processes as needed
  • Assist in testing and roll out of system upgrades, system integration and new technology implementation

Responsibilities For CDS Operations Data Analyst Resume

  • Investment data review and reconciliation
  • Field and respond to questions and requests from operations staff, financial advisors and external contacts; includes conducting research, data analysis and issue resolution
  • Develop, implement, and maintain policies and procedures for department
  • Contribute to team projects and assist other operations staff as needed
  • Working closely with end users across many functional groups (Engineering, Marketing, Finance, etc.) to interpret business needs and translate these into process and/or IT system requirements
  • Reviewing system usage/performance reports, and taking appropriate corrective actions -- ensuring data is entered correctly, completely, consistently and on-time to support financial reporting requirements

Responsibilities For Global CDS Operations Data Analyst Resume

  • Previous secretarial experience
  • Creating project and operational metrics/KPIs using spreadsheets, databases, and related scripting tools
  • Performing data validation to ensure integrity, accuracy and consistency, identifying the root cause of data inconsistencies and process defects, troubleshooting potential issues with new and existing data sources, implementing timely corrective actions, and driving closure with subject matter experts
  • Develop streamlined reporting and automated scorecards from various systems, including the ICDW
  • Regular communication with global team members to understand requirements, recommend and make improvements, informal cross-functional leadership
  • Advanced proficiency with MS Office (Word, Access, PowerPoint, Excel- Pivots, VLOOKUP’s, Sum/Ifs)
  • Professional and Confident

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