Operations Clerk Resume Sample
Jamey Koss
9758 Jany Walk,
Dallas,
TX
+1 (555) 957 9013
Work Experience
Senior Operations Clerk Outbound
09/2015
-
PRESENT
Philadelphia, PA
- Communications with Global arena
- Receive in P.O.’s and product
- Create report of daily special orders and write-up’s for management
- Proven experience working with produce in a distribution/production environment
- Computer experience using spreadsheet software
- One (1) year data entry experience
- One to three (1-3) years in a fast-paced multi-tasking role
- Tray Registration, Re-Association, Data Entry, Credit Card Payment Processing, File Transmissions, Item Processing and Image Capture of Document and Check
Operations Clerk
10/2009
-
04/2015
Detroit, MI
- Creating cases in Access Database
- Researching encoding errors
- Correcting customer accounts
- Researching adjustment cases for duplicate
- Strong oral and written communication skills to enable effective communication with staff and management at multiple levels
- Responsible for signature card verification
- Act as a BSA back up
Trust Operations Clerk
08/2004
-
04/2009
San Francisco, CA
- Respond to all customer service questions, inquiries and problems in a helpful, professional, and courteous manner
- Act as a back up to other positions in the department
- Responsible for assignments involving work of a confidential nature and require thorough knowledge of policies, practices, procedures and terminology
- DDA Account Maintenance
- Process Incoming and Outgoing wires
- Balance ACH drafts, handle ACH rejects including proper notification to branches of rejected items. This function includes processing check order charges, direct deposits, insurance drafts, PAP’s, etc
- Process returned and rejected items by determining disposition of item, processing through the computer system and performing follow up as needed
- Daily reconciliation of general ledger accounts and wire accounts
- Assist branches to research large teller outages
Education
Norwich University
1999 - 2004
School's Degree in Management
Professional Skills
- Strong written, organizational skills, and verbal communication skills
- Good communication skills /interpersonal skills
- Customer service experience with customer contact including incoming calls in a call center type environment and demonstrated experience with complex matters
- Proficient using PC, via keyboard/mouse, and MS Office Suite with specific focus on excellent MS Excel skills
- Excellent communication skills Education/Training
- Strong math, calculator, data entry and PC skills
- Strong organizational and communication skills
How to write Operations Clerk Resume
Operations Clerk role is responsible for excel, general, organizational, interpersonal, inventory, training, microsoft, typing, shipping, security.
To write great resume for operations clerk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Clerk Resume
The section contact information is important in your operations clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Clerk Resume
The section work experience is an essential part of your operations clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations clerk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Clerk resume experience can include:
- Good writing skills for documentation purposes
- Possess strong office, telephone, and communication skills
- Valid Hawaii Driver’s license and good driving record required
- Great communication skills, written and verbal
- Experience with using Excel, Word, Outlook, data entry, running reports, analyzing reports
- Previous experience of working within a similar environment and using a Warehouse Management System would be advantageous
Education on an Operations Clerk Resume
Make sure to make education a priority on your operations clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Clerk Resume
When listing skills on your operations clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations clerk skills:
- Demonstrated strong communication skills (written and verbal) with all levels of associates and management
- Possess strong partnership skills, with a willingness to exchange ideas and information in a positive manner to maximize results
- Speaking and writing English skills
- Broad problem-solving skills
- Apply critical thinking skills to standardized situations as well as non-routine problems
- Experience in an administrative or human resources environment with logistics experience, preferably in a manufacturing environment
List of Typical Experience For an Operations Clerk Resume
1
Experience For Senior Operations Clerk Outbound Resume
- Basic warehouse shipping/packing experience
- Experience working globally or with colleagues in multiple locations; Ability to Travel, up to 5%
- Experience in call center operations, taking payments over the phone, and familiarity with related internal controls
- One or more years’ experience in a warehouse environment
- Review, prioritize and route correspondence to and from the Office; Follow-up action and keep the respective staff informed
- Correct all incorrect paperwork prior to distribution
- Maintaining division copiers and large format printers. Stocking and maintaining general service. Placing service tickets as repairs are needed
2
Experience For Maintenance Operations Clerk Resume
- Providing customer service (shipping and collecting packages, clarifying uncollected orders)
- Looking at new PM's created for correct work type and correct job sequencing
- Working with coordinator to set up new hire spaces, preparing cubicles
- Opening conference rooms, opening locked doors as requested
- Reporting and analysis of processing standards to improve efficiency and compliance
- Testing and implementing TSP initiatives
3
Experience For Trust Operations Clerk Resume
- Sending/ Receiving Mail
- Clarifying issues and processing packages in operational systems
- Printing delivery POD’s and returning to relevant hauliers / suppliers
- Scanning and Imaging
- Monitoring job plans created for content and estimates audited
- Making sure the labor records are kept current
- Processing facility work orders
4
Experience For Senior Operations Clerk Resume
- Invoicing to customers and inter-companies in compliance with the company guideline and rule
- Verifying void and no-sale transactions to ensure that violations of established cash/assets accountability or funds security violations have not occurred
- Solving operational problem and propose operation guideline
- Preparing for necessary statistics report
- Issuing invoice with 2 days of AE compliance with updated SOP
- Clarifying improper package recipient addresses over the phone
- Agreeing on deliveries over the phone
5
Experience For Account Servicing Operations Clerk Resume
- Supporting the department in its current work
- Dealing with all telephone calls
- Handling customer complaints in a professional manner
- Dealing with SLA concerns, PCA queries
- Providing customer counter cover
- Responsible for maintaining division library. This includes tracking all new books and DVDs. Maintaining database. Performing audits and ongoing shelf order
- Responsible for answering billing questions from Members, taking payments over the phone, and discussing collection status via an inbound phone queue
- Customer Service responsibilities, including servicing DVC Members with questions related to Loans, Dues, making payments on the Member Website, etc
- Complete final certification which is auditing the following to insure timely certification for Ginnie Mae loans
6
Experience For Mill Operations Clerk Resume
- This role be supporting the DVC Member Accounting call center
- Preparation of the Bill of Lading and related shipping documents
- Preparation of the shipping instruction to the carriers / liner for issuance of the Ocean Bill of Lading or the related documents
- Dispatch the shipping advice and the shipping documents to the agents, branch or affiliate office at the destinations
- Maintains a variety of documents, records, logs, and files pertaining to service and expense accounting
- Receipt and processing of incoming mail
7
Experience For Temporary Operations Clerk Resume
- Assist members of our staff with the shipping and receiving of mail, packages, etc
- Assist with stocking supply cupboards and updating inventory
- Organizing, filing, and general clerical work
- Performs data entry into various programs and/or databases to support accurate and timely tracking and reporting of plant Key Performance Indicators (KPIs)
- Tracking and tracing for customers
8
Experience For Operations Clerk Apprentice Resume
- Cash handling, banking
- Input and verification of outgoing wires for accuracy and content
- To process a monthly volume of 2 ,500 – 3,000 loans and 5,000 – 7,000 trailing documents
- Audit and file mortgage trailing documents daily
- Maintains and tracks all fleet vehicle purchases including parts, fuel receipts, renewals, transfers, and vehicle retirements
- Designs and maintains various record-keeping systems; independently completes special projects and assignments
- Coordinates delivery and pickup of materials or orders, ships/receives packages or mail, and organizes/tracks existing inventory
9
Experience For Jewelry Operations Clerk Resume
- Attend meetings and training as requested by Hawaii Water Service /California Water Service
- Faced paced team environment (frequent tight deadlines, multitasking, etc)
- Interface between procurement, planners for material duplications in SAP I.E. same materials having different identifiers
- Ensure all modifications and changes "not in kind" are placed into status of Waiting MOC. Provide feedback to work order originator the requirement of MOC
- Main contact for all deliveries to division including (FedEx, DHL, US Mail and Studio mail)
- Main contact for all artistic and overhead archiving for division
- Operation of Lockbox equipment, including but not limited to transport and mail extraction machines
- Analyze leak orders originating from customers or System O&M field operations
- Interact with catering companies and suppliers
10
Experience For Services Operations Clerk Resume
- Schedule meetings for RBX focal points, and for visiting colleagues
- Update all identified system and reporting programs as required
- Responsible for notifying Management of any business, equipment, employee, safety or customer concerns
- Prepare undeliverable mail to be sent to creditor per Post Office forwarding address
- Assist with claims filing for class action antitrust litigation matters
- Maintain tracking system of offsite storage facility
List of Typical Skills For an Operations Clerk Resume
1
Skills For Senior Operations Clerk Outbound Resume
- Proven experience working independently but also collaboratively with team members
- Effectively manage the business relationship and transactions with the suppliers in regards to paperwork
- General PC skills to include MS Word and Outlook
- IT skills MS office, word, excel
- Professional demeanor and interpersonal skills
- Demonstrated ability to problem solve and prioritize with minimal guidance
- Progressively responsible administration, general organisation, experience required. Such experience within an (inter)national body desirable
- Previous experience working in a mail facility or environment - sorting, opening, processing and shipping mail
2
Skills For Maintenance Operations Clerk Resume
- 6+ months experience with meeting deadlines and attention to detail or quality
- Strong knowledge of Word, Excel, Power point, FedEx booking system, IMDG generation and SAP
- Experience of support to military or civilian flying operations
- Experience working in logistics or transportation operations
- Demonstrated ability to use all Microsoft Programs (including Outlook, Word, Excel), Transportation Management Systems and Warehouse Management Systems
- Experience leading kaizen or continuous improvement events
- Excellent understanding of Citi systems’ capabilities
3
Skills For Trust Operations Clerk Resume
- One or more years’ experience with data entry and scheduling inbound deliveries
- Stable work history/clerk experience
- Hourly pay range is $14.59 - $20.44 Depending on Experience
- Demonstrated ability to maintain integrity and privacy of confidential information
- Knowledge of the processes, tools and operational considerations for effective and efficient movement of paperwork flow through operations
- Proven knowledge of finance industry, simple interest loans or accounts receivable operation
- Previous Clerical Data Entry, MS Office (Excel, Word, and Outlook) and PC experience
- Previous Bank Operations and/or Lockbox experience
- Professional experience, preferable in a customer service or professional office role
4
Skills For Senior Operations Clerk Resume
- Two years of experience in a service-oriented position
- Two years of clerical and/or customer service experience
- Clerical experience required, preferably in an office/distribution environment
- Hold or be able to obtain a valid site driver’s license
- Knowledge and/or experience of UN/UNDP work environment and organizational set-up would be an asset
- Notifying transportation carriers for scheduling and shipping requirements
5
Skills For Account Servicing Operations Clerk Resume
- Assisting in counting and reporting of physical inventory
- Processing Bill of Lading documentation
- Assisting in updating product ETAs
- Working knowledge of ACS invoice processing system
- During no flying periods undertake additional tasks to support the site
- Willing to consent to background check and drug screen
- Ensuring warehouse is accessible, safe, clean, and orderly
- Working knowledge of standard shop equipment
6
Skills For Mill Operations Clerk Resume
- Removing items from envelope
- Handling airfreight Import documents
- Going through paper loan files
- Prepares shipments by assembling, packing, protecting, and labeling containers
- Knowledge of and ability to use and influence organization's policies, standards and procedures guiding billing and shipping / receiving processes
- Perform similar tasks and movements for extended time including typing, 10-key, handling mail envelopes and processing of paper documents
- Transfers orders received by routing or delivering items to requesting department
- Maintains shipping/ receiving materials, and other office supplies by checking stock to determine inventory level in warehouse and conference rooms
- Assumes responsibility for accurately completing paperwork and processing and communicating reports to directed individuals as assigned by Management
7
Skills For Temporary Operations Clerk Resume
- Documents items received by recording identifying information
- Responsible for creating loading tickets for the paperwork received from vendors
- Responsible for receiving appointments from carriers and ensuring appt time is recorded accurately
- Complete and oversee paperwork for accuracy, copy bills for shipping record keeping and return the original bills to the quality control department
- Responsible for updating warehousing management system with load summary
- Knowledge of the day-to-day operations of a data entry in a shipping and receiving environment
- Prints and prepares forms, labels, billing, invoices and related documents to ensure timely awareness for processing
8
Skills For Operations Clerk Apprentice Resume
- Flexible work hours (current staffing range of hours for the department is from 3AM to 4PM) including some weekends (as needed)
- Background in banking and/or accounting industries
- Mail transaction requests and supporting documents to clearing firma and variable products administrator
- Interprets Trust account details and incoming documentation from business partners and to ensure timely and accurate transaction processing
- 24/7 operation requiring flexibility in schedule
9
Skills For Jewelry Operations Clerk Resume
- Able to lift objects weighing 75lbs
- Willing to interact well with customers, both internal and external
- Assist in coordinating the shipment and management of returns to vendors
- Determines method of shipment by examining items to be shipped, destination, route, rate, and time of shipment
- Comfortable talking on the phone
- GLS system, AML (anti money laundering), English medium level, MS Office
- Work as a contributing member within the team
- Contribute to the efficiency of the unit by ensuring corrective action is taken and escalated as appropriate
- Assist the Duty Student with preparation for the morning brief
10
Skills For Services Operations Clerk Resume
- Provide support to flying operations to meet aircrew and contractual requirements within the framework of the LAFT Quality Plan
- Assists with tracking orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details
- Computer training - various office systems (Windows,Excel)
- Work as contributing member within the team
- Willingness to learn all facets of the account servicing operation
- Knowledge of general banking products and terminology
- Needs to be efficient without sacrificing accuracy
- Knowledge of existing Amazon Warehouse Management systems or equivalent
List of Typical Responsibilities For an Operations Clerk Resume
1
Responsibilities For Senior Operations Clerk Outbound Resume
- Perform regular walk-throughs daily to ensure orderly common spaces; including but not limited to main entry area, conference rooms, copy rooms, mail center and Operation’s storage. Ensure kitchens and snack area are stocked, maintained and presentable
- Tracing for the cargoes status with the CFS & Sub-Contractor. Provide the loading plan to the CFS for container loading
- Preparing items for Imaging
- Verifying cash funds and immediately reporting shortages, losses or other discrepancies involving cash or assets
- Accounting for and verifying all withdrawals and deposit of funds
- Verifying and approving customer checks, money orders, credit cards, and refunds in accordance with established VCS policies, procedures, and standards
- Preparing and ensuring timely and accurate submission of all canteen reports
2
Responsibilities For Maintenance Operations Clerk Resume
- Report the primary booking status of each sailing to the Operation Manager for making the reservation of the container space from the carriers / liners
- Sort and distribute incoming and outgoing mail for client projects
- Assist Restructuring and Class Action consulting teams with projects as needed
- Review daily reporting to verify all identified operations processes are within company guidelines and P&P’s
- Utilizes personal computer (PC) and keyboard/mouse while performing functions of position
- Prepare paper documents for scanning and determine appropriate image location
- Open and time-stamp incoming mail
- Comfortable working in a dynamic, fast paced environment
3
Responsibilities For Trust Operations Clerk Resume
- Collect the Ocean Bill of Lading or related documents from the carriers / liners and check accuracy
- Release of the Bill of Lading to the customers against the essential documents and payment
- Liaise with customers on shipment arrangement according to the customers’ instruction
- Communicate with oversea office for shipment arrangement to ensure shipments handling properly and efficiently
- Performs Duplicate Check Report monitoring daily
4
Responsibilities For Senior Operations Clerk Resume
- Backups/cross-trains other Bookkeeping positions
- Assemble briefing materials
- Direct all incoming calls and answer inquires
- Direct all incoming calls and answer inquiries
- Support division with day to day requests; from repair or supply questions to setups for events
5
Responsibilities For Account Servicing Operations Clerk Resume
- Analyze and streamline operation workflows to ensure maximum efficiency
- Responsible for warehouse inventory and organization
- Respond to a variety of inquiries and requests received in the Customer Fulfillment email box from internal and external customers.
- Operation of ITran an IBML machines
- Coordinate manifest of shipments with those that are actually received
6
Responsibilities For Mill Operations Clerk Resume
- Carry bags of up to 50lbs. from drop-off location to storage and shipment area
- Enter data into the company system
- Work well with a team of other clerks that have similar responsibilities
- Receive MRO PO’s for the Inventory Team into the Company’s inventory system as required
- Monitor visitor access and maintain security awareness by ensuring all visitors complete all sections of the Company’s Visitor’s Log and obtain a visitor’s badge as per CTPAT requirements
- Research and Investigation (External and Internal)
7
Responsibilities For Temporary Operations Clerk Resume
- Responsible for clerical functions in all Operations Support utilizing computer programs (including but not limited to STORMS, NJUNS, ARCOS, SAP, OMS, Microsoft Office)
- Assist with employee cube moves (including cleaning/prep of cube space, box delivery and assistance moving employee’s personal items to new space)
- Multitask and have a sense of urgency
- Type 30 WPM with accuracy
- Dependable and well organized
- Receives, codes, processes, verifies and maintains records on work activities generated by customers, one-call center, other departments and field crews
- Initiates, updates CTS conditions and WMIS work requests
- Initiates contact or responds to calls from customers, permit agencies, one-call center, contractors, excavators, and internal company sources regarding status of construction and maintenance activities
- Initiates permit requests in Web Portal and D. C. WEPS
8
Responsibilities For Operations Clerk Apprentice Resume
- Initiates permit process for construction and maintenance activities for both company and contract work and tracks progress for control. Obtains verbal authorizations from various jurisdictions for emergency work activities and follows up with appropriate applications after the fact
- Provides support to the Dispatch Assistant, and Dispatch Specialist
- Initiates and verifies various work types that generate work requests
- Responsible for timely phone call management
- Maintain all employee files in accordance with company policy
- Calculate driver/staff payroll and input payroll information into system
9
Responsibilities For Jewelry Operations Clerk Resume
- Receives and process application and schedule interview
- Computer literacy - 10 key, Microsoft Word, Excel and Powerpoint
- Provide support and coordination to management
- Maintain a variety of records
- Purchase materials and supplies
10
Responsibilities For Services Operations Clerk Resume
- Responsible for clerical functions in all Operations Support utilizing computer programs (including but not limited to STORMS, NJUNS, ARCOS, SAP, OMS, Focalpoint, Microsoft Office)
- Provide administrative support to the Regional Focal Points
- Under the guidance of the Operations unit, undertake to prepare logistical administrative and financial arrangements, for meetings, events and workshops organized by the Office
- Support the RBxs in managing his/her calendars and schedule of appointments and meetings
- Arrange travel/hotel accommodations and other logistics
- Support organization of official events/hospitality
- Organise events, lunches, dinners
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