National Account Manager Resume Sample
Henriette Prosacco
825 Neha Bridge,
New York,
NY
+1 (555) 702 2313
Work Experience
National Account Manager
12/2015
-
PRESENT
Detroit, MI
- Consistently operate as the best Account Manager across the sales team, over-performing in all areas
- Lead the thinking internally and externally to ensure that WHE sales goals and strategic objectives are clearly presented and developed appropriately with each customer
- Take a leadership role in developing best practise and adding value to the sales function outside of your core account base
- Experience at an Account Manager level with Headquarter responsibility
- Ten to fifteen years of
- Achieve/exceed sales revenue targets for named accounts and assigned market/territory
- Develop key relationships in banking, insurance and fortune 1000s
National Account Manager
05/2013
-
10/2015
Detroit, MI
- Facilitate communication between Accuity client support, or product management and the client when needed
- Represent Accuity at conferences and trade shows
- Strong pipeline management skills using Accuity’s pipeline business system
- Timely and accurate submission of mandatory paperwork/reports such as pipeline reporting and travel expenses
- Solid and demonstrable relationship selling skills
- Leadership of the channel strategy development, customer agenda and engagement across internal and external stakeholders
- Define investment strategy & KPIs across segmented channels/customers
- Leadership of internal/external Business Planning
Education
University of Bridgeport - Stamford Campus
2008 - 2013
Bachelor's Degree in Business Administration
Professional Skills
- Strong financial background and analytical skills; Strong oral and written communication skills, presentation and influencing skills
- Strong oral and written communication skills; excellent planning and organizational skills to work within date sensitive deadlines
- Strong influencing skills, strong analytical skills, high attention to detail. Ability to challenge where necessary and enable appropriate change
- Other Skills: Computer skills, Negotiating Skills, Finance and SAP
- Strong networking skills and relationship-building skills
- High level of communication skills, including effective presentation, verbal and listening skills
- Excellent verbal and written communication skills, including experience writing PowerPoint presentations
How to write National Account Manager Resume
National Account Manager role is responsible for presentation, interpersonal, customer, negotiation, business, analytical, relationship, computer, selling, building.
To write great resume for national account manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For National Account Manager Resume
The section contact information is important in your national account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your National Account Manager Resume
The section work experience is an essential part of your national account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous national account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular national account manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative National Account Manager resume experience can include:
- Solid customer service attitude with excellent negotiation skills; strong written and verbal communication skills
- Strong written and verbal communication skills; strong listening skills
- Strong analytical skills, including business and financial analysis, with skills to develop and defend empirical based recommendations using complex data
- Strong presentation skills – confident delivery – advanced powerpoint skills
- Solid computer skills and experience using sales database tracking programs
- Good organisation & time management skills - able to prioritise work
Education on a National Account Manager Resume
Make sure to make education a priority on your national account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your national account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in National Account Manager Resume
When listing skills on your national account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical national account manager skills:
- Effective planning and program management skills – strong skills at defining strategies and plans to drive growth in defined markets
- Demonstrated ability to efficiently and effectively manage time with excellent verbal and written communication skills
- Strong communication (written & verbal), interpersonal influencing skills and prioritization skills
- Strong negotiation and presentation skills with demonstrated problem solving skills
- Outstanding interpersonal and influencing skills with ability to operate effectively within a matrix organization
- Strong organizational skills and the ability to be totally self sustained in order to effectively work remotely while traveling and / or from a home office
List of Typical Experience For a National Account Manager Resume
1
Experience For National Account Manager Resume
- Experience building business plans and prioritizing sales efforts effectively to achieve business objectives
- Demonstrates Strong interpersonal, communication and presentation skills
- Strong track record of sales success with excellent presentation and communication skills
- Capable of effectively managing multiple priorities simultaneously
- Excellent written and oral communication skills, including the ability to create and present compelling proposals at all levels within the organization
2
Experience For National Account Manager Resume
- Motivated self-starter with excellent communication skills (written & verbal)
- Proven ability to effectively communicate cross-functionally within company and the customer
- Willing and capable to learn new skills
- Experience leading internal initiatives and working across organization to find solutions and establish effective processes
- Apply consultative and strategic selling skills, as well as technical expertise, to develop and manage the assigned customer base
- Computer skills including MS Office programs such as Outlook, Word, PowerPoint
- Proven field sales experience and working within large teams
3
Experience For National Account Manager Resume
- Extraordinary sales and customer relationship building skills
- Effectively manage the Grainger bi-annual market planning process
- Sound communications skills- written and verbal with a key focus in coaching over the phone
- Well-developed consultative selling, conflict resolution and negotiation skills
- Highly developed relationship building skills, ability to build credibility and influence within and outside the retail Team
- Responsible for training all new TSR Brokers on TMS system, negotiation strategies and other pertinent skills needed for entry level brokerage
- Develop account plans through strong understanding of client's business strategy, goals, priorities and key issues
- Sets examples for Account Executives in areas of personal character, commitment, organizational and selling skills, and work habits
4
Experience For National Account Manager Resume
- Effectively manage the client, partners, and “influencers”
- Effectively present our products via technology such as Skype or in person at customer locations
- Experience of specific industry experience in order to gain recognition as a Divisional and company expert
- Proven sales experience for complex National Electrical Contractor
- Valid Driver’s license and a good driving record is required
5
Experience For National Account Manager Resume
- Basic mathematical and calculator skills to prepare cost proposals
- Effectively communicate with customers in a friendly and positive manner, in order to solicit business, meets client needs and resolve complaints
- Demonstrable sales and relationship skills
- Solid Head Office based Account Management experience
- Excellent National Account Management experience within a large FMCG organisation required
- Coordinate and manage retail planograms and off-shelf displays to effectively optimize sales growth
6
Experience For National Account Manager Resume
- Sales success at both the local and national levels through: (1) strong distributor relationships (2) program execution and (3) effective pull-through strategy
- Unlock new opportunities within the Irish retail market as well as effectively manage current relationships
- Employ an indepth knowledge of the company’s products and services to effectively sell and market benefits and value to customer and end user
- Providing excellent analytical and financial data to support strategic decisions, sell in and launch platforms
- Securing appropriate prior authorization criteria and reauthorization criteria for entire Vertex Cystic Fibrosis portfolio for all assigned accounts
- Cross departmental working by creating strong relationships within the consumer brands organisation across marketing, supply and finance
- Work with the eProduct Sales Specialists and Regional Manager as part of the sales team in developing effective selling and positioning strategies
- Utilise category insights to develop compelling selling stories grounded in strong commercial rational
7
Experience For National Account Manager Resume
- Maintain existing and grow new unit sales volume to improve overall market share and profitability; achieving result through effective account management
- Experience selling and managing vocational and refuse fleet accounts
- Completion of professional sales training courses strongly desired e.g. Miller Heiman, Spin Selling, etc
- Work closely with marketing to develop effective communication strategies for both on and off product messaging
- Experience in presenting and training via web or telephonic method
- Strong knowledge of the M&E and plumbing & heating market place
8
Experience For National Account Manager Resume
- Experience developing and executing successful business plans
- Advanced knowledge and experience in retail sales, trade marketing, category management and product marketing
- Strong business acumen; articulate, comfortable selling and presenting to senior level executives
- Proven success in a sales, marketing, or other customer-facing role
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail, and delivering results on schedule
9
Experience For National Account Manager Resume
- Entrepreneurial mind-set with strong strategic, analytical, business, planning, problem-solving and technical ability
- Primary measurements include: sales growth, operating knowledge of customer, strategy development and excellent customer service throughout the region(s)
- Build effective working relationships within Scotts and throughout
- Experience in Sales or Marketing, preferably focused on retail channel
- Work closely with internal teams to ensure client program has a solid foundation and is always evaluating new opportunities
10
Experience For National Account Manager Resume
- Proactively assesses, clarifies and validates customer needs on an ongoing basis and communicates back to corporate
- Effective demonstration of Barco Healthcare’s imaging technologies at the hospitals, health systems and end user accounts
- Experience interacting with physicians as part of a complex sales process
- Strong working knowledge of Microsoft Office applications Excel, PowerPoint and Word
- Strong relationships with industry leading and sustainably minded brands
- Proven ability to create high quality, customer-facing materials
- Develop a strong working relationship with each account
List of Typical Skills For a National Account Manager Resume
1
Skills For National Account Manager Resume
- Looking for strong communicators, strong analytical skills, and the ability to challenge customers and the team
- Develop strong partnering relationships through excellent interpersonal & customer service skills
- Strong analytical skills – good with the numbers
- Excellent IT skills, particularly in MS Office suite, but also able to demonstrate an ability to understand and utilise other systems
- Experienced and proven Negotiation skills
- High level of financial skills to effectively balance between sales and expenses to deliver operating income objectives
2
Skills For National Account Manager Resume
- Demonstrable evidence of strong negotiation, commercial, organisational and planning skills
- Leadership and interpersonal skills capable of building strong working relationships and influencing customers and internal teams
- Excellent prospecting skills using multiple communication forms including face-to-face, telephone, voicemail, email, and other digital tools
- Strong business acumen, strategic sales planning and forecasting skills, and ability to develop a long term business plan
- Proven record of successful negotiating and selling skills in a retail environment
- Strong analytics, decision-making and problem solving skills
- Detail oriented with strong problem solving/decision making skills
- Strong customer focus, communication, decision-making and influencing skills
3
Skills For National Account Manager Resume
- Strong interpersonal and fact-based selling skills; results-oriented
- Strong business/financial acumen, analytical ability, learning agility, project management skills
- Excellent interpersonal skills / rapport building
- Strong leadership and business planning skills
- Strong negotiation and customer relationship building skills
- Strong PC skills including PowerPoint and Word
- Sales experience in a Senior role (including account management experience and ideally experience in the field)
- Proven commercial acumen and strategic planning skills
- Corporate travel industry experience in account management with a strong preference for experience managing global business travel clients
4
Skills For National Account Manager Resume
- Strong commercial acumen, with a proven record in delivering strong commercial propositions
- Demonstrated strong collaboration and networking skill set
- Experience/ability working across functions effectively (e.g.., CMA, finance, legal, brand, distribution, etc.)
- Effective, cross-functional communication skills (written/oral)
- Excellent implementation skills
- Proven broad leadership skills
- Strong M & E Technical Skills and knowledge in broad range of facility services
5
Skills For National Account Manager Resume
- Excellent organisational, communication & interpersonal skills
- Good presentation& negotiation skills
- Strong communication skills are required (English & French written and spoken)
- Excellent planning and organizational skills, including time management
- Evidence of formal training in negotiating skills
- Demonstrated teamwork, leadership and relationship building skills
- Proven presentation, negotiation and selling skills
- Proven track record on relationship building skills and executive presence
- Strong written and verbal and presentation communication skills
6
Skills For National Account Manager Resume
- Strong selling skills -- Ability to interact well with customers
- Demonstrate relationship building skills
- Excellent organisational, Project management & Problem-Solving skills and attention to detail
- Good listening, negotiation, organizational, communication, project management and follow-up skills
- Highly organized, with the ability to effectively manage multiple competing priorities
- Coordinate information flow and action planning with relevant functions (cross-functional team coordination) via strong program management skills
7
Skills For National Account Manager Resume
- Strong PC skills including proficiencies in MS Office
- Experience-based negotiation and strategy skills
- Excellent communication and presentation skills, with the ability to engage at all levels comfortably
- Questioning & listening Skills
- Outstanding Sales skills including Salesforce utilization
- Communicating regularly and effectively with Sales Management about pertinent issues
- Training and develop skills to improve vocational sales aptitude and performance at the dealer level in various market sizes and demographics
- Selling experience within consumer products goods
- Delivering a great customer experience to both B&Q and their customers, through an aligned operation and strong robust processes
8
Skills For National Account Manager Resume
- Analytical skills including understanding financial loss reporting and rate build pricing development
- In addition to traditional marketing skills, has understanding of social and digital marketing
- Conducts regular coaching and counseling with Account Executives to build motivation and selling skills
- Exceptional relationship building and negotiating skills, able to manage outcomes for both customer and business needs
- Strong budgetary controls, with proven ability in managing Marketing budgets and Overhead budgets
9
Skills For National Account Manager Resume
- Effectively manage the Orgill bi-annual market planning process, includes booth strategy, promotional planning and attendance
- Demonstrated sales planning, forecasting and sales execution experience required
- High level relationship and influencing skills in a complex environment with challenging stakeholders
- Business acumen, Communication, negotiation/selling, interpersonal and strategic planning skills
- Prior experience selling to and managing National /Key/ Global accounts
- The National Account Manager position requires skills in the following areas
- Highly proficient presentation and commercial modeling skills
- Great people skills. Being able to read personalities and adapt
10
Skills For National Account Manager Resume
- Drive and team working skills
- Work Experience: Experience of managing National Accounts within the UK market
- Exemplary project management multi tasking skills
- Have the knowledge and skills to utilize computer software programs for support in the sales effort (ie. Space planning, internal systems …)
- Required experience in successfully handling customer accounts within CPG retail sales or related experience
- Presentation Skills – Capable in presenting commercial proposal
- Demonstrated experience developing innovative solutions to promote clinical and economic improvements for customers and their patients
- Experience in pharmaceutical/biopharmaceutical sales with a strong sales and marketing record
- Proficient IT skills including Excel and PowerPoint
List of Typical Responsibilities For a National Account Manager Resume
1
Responsibilities For National Account Manager Resume
- Demonstrate strong listening, presentation, communication and sales skills
- Strong consultative selling skills with a deep understanding of the technology
- Good selling and strategic thinking skills
- Handle peer relationships and good influencing skills
- Excellent verbal & written presentation, communication, selling and negotiation skills
- Presentation Skills – experienced in presenting commercial proposal
2
Responsibilities For National Account Manager Resume
- Securing order guide placements swiftly to enable the field sales organization to sell more effectively
- Experience in developing and managing Online strategies and channels. Demonstrated capability at driving the customer’s agenda within the business
- Ensure that physical stock holding is managed effectively by constant review of slow moving lines recommending deletion or dealer price changes as appropriate
- Prior experience working with consumer products (preferably lighting) with Lowe’s
- Superior problem solving and project management skills while working autonomously with minimal supervision is required
- Proficient PC skills using MS Office and other common computer systems, including presentation software
- Good working knowledge and experience of eCommerce activities and online marketing channels
- Effectively manage the ACE bi-annual market planning process
- Effectively engaging closely with external stakeholders to develop accurate stock and sell out forecasts
3
Responsibilities For National Account Manager Resume
- Proficient computer skills including MS Office Suite (Word, Excel, PowerPoint), pivot tables and CRM databases
- Exceptional analytical, communication, organizational and problem solving skills
- Prior Sales training and enablement experience with Partners
- Proficiency in computer skills including, but not limited to: Microsoft Office and JDE
- Possesses powerful influencing skills and is able to align multiple Cargill stakeholders to create value for the customer
- Sales / Marketing experience with a global consumer durable goods company
- Knowledge of customer relationship-building, JBP development, negotiation skills and account management
- Tools Proficiency with PC skills, including proficiency in MS Word, Excel, PowerPoint, Outlook, SFDC, Tableau & Insight
4
Responsibilities For National Account Manager Resume
- Leadership, planning, execution and analysis skills
- Sales experience in a Senior role (including account management experience)
- Demonstrate strong team working abilities
- Developing and growing sales opportunities via an increase in sales and market share, while maintaining solid profits; achieving sales targets and goals
- Developing and executing a business development plan within the On Trade channel plans (prioritising specific target National & Regional retail customers)
- Understanding of P&L and Experience managing both top and bottom line objectives
- Resolving/Managing customer problems 2 - 4 years sales experience
5
Responsibilities For National Account Manager Resume
- Outstanding account management experience, with measurable results at National Account Manager level
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Develops realistic action plans
- Good understanding of general legal transport requirements, including Operating Licencing, Working Time Directive, Drivers Hours & contractual compliance
- Experience structuring complex solutions utilizing cross selling strategies including customer communication production workflow and enablement software
- Experience in developing and managing budgets, hiring, and training
6
Responsibilities For National Account Manager Resume
- Cross functional experience in one of the following areas - Sales revenue planning, space planning, Junior brand manager
- Proven track record of identifying, qualifying and successfully opening new accounts
- Individual with a strong history of developing a growth sales plan and meeting or exceeding that plan
- Experience utilizing/interpreting Nielsen or IRI data with focus on strategy development, implementation, and score carding
- Experience in analyzing and manipulating complex data and building territory plans
- Experience in measuring, monitoring and reporting on projects and sales progress
- Proven track record of successfully launching, growing, and managing strategic national accounts within the Consumer Electronics industry
7
Responsibilities For National Account Manager Resume
- Strong problem solving capabilities, including strategic/critical thinking
- Elling experience working with Lowe’s
- A creative flair, with good B2B Marketing and Communications ideas delivered through Marketing relationships
- An effective planner, to maximise timeout securing new business whilst minimising costs
- Solid technical aptitude with regards to PET and general plastics, resins, manufacturing processes, barrier materials and other competitive packaging mediums
- Effective management of internal systems and process for accurate forecasting and demand planning
- Operate within the set trading terms structure including discount/returns, and drive terms negotiations where required by the Head of Sales
- Experience in developing and implementing sales strategy and plans
- Demonstrate ability to learn and master different Securitas and client web or computer base programs in support of the scheduling and invoicing of services
8
Responsibilities For National Account Manager Resume
- Experience implementing & managing large market corporate travel clients
- Experience implementing and/or managing corporate travel programs
- Experience in category marketing / channel marketing
- Experience in building relationships and selling to Senior Stakeholders within the customer organization
- Strong background of field sales including working within multiple levels within EMRO distributor’s sales structure
- Entrepreneurial with strong strategic, analytical, business, planning, problem-solving and technical ability
9
Responsibilities For National Account Manager Resume
- Successful working experience as a sales, marketing, analyst or account manager with responsibility for Floor & Decor
- Experience in negotiating and managing agreements in aprivate, public, government or military environment
- Experience using analytical, sales, and productivity tools including, SalesForce, Microsoft SharePoint, SQL, and Tableau
- Manage relationships, product support, playlist priorities, pricing & retail marketing at digital accounts
- To build a strong long term relationship with all Tesco contacts across the buying and selling teams
- Ambitious, energetic, strategic thinker, who’s capable of building and maintaining strong relationships
10
Responsibilities For National Account Manager Resume
- Experience working with and training sales representatives
- Experience with managing customer pricing and P&Ls with currency fluctuations is required
- Proven track record for consistently meeting or exceeding results and/or other quantitative targets, as well as qualitative goals
- Create effective promotional strategies maximizing retailer sales & TP-Link’s marketing exposure, while mindful of TP-Link’s investment
- Experience of selling including to national accounts
- Strong drive, winning with customers and delivering results
- Experience leading or mentoring a team
- Strong working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks
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