National Account Resume Sample

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Liza Turcotte
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Work Experience

Junior National Account Manager
06/2017 - PRESENT
Los Angeles, CA
  • Consistently operate as the best Account Manager across the sales team, over-performing in all areas
  • Lead the thinking internally and externally to ensure that WHE sales goals and strategic objectives are clearly presented and developed appropriately with each customer
  • Take a leadership role in developing best practise and adding value to the sales function outside of your core account base
  • Collaborate with Marketing to ensure that brand copy and keywords are optimised to win at Search. Monitor retailer results
  • Manage a wide range of activities concurrently
  • Extensive market knowledge of Foodservice industry
  • Broad range of business knowledge and experience
National Account Managers
03/2012 - 12/2016
Chicago, IL
  • Proven ability to manage a P&L and solid understanding of impact of each measure
  • Experience of building a customer partnership
  • Solid commercial understanding, ability to recognize the impact of initiatives and decisions made
  • Clear communicator, ability to communicate ideas, influence & challenge
  • Positive can do attitude, proactive approach, creative & challenging
  • Able to adopt a flexible approach, adapt to changing priorities
  • Good analytical ability, able to interpret data and add insight and relevance to data
  • Drive sell-in of new launches, and analyze business performance on an ongoing basis proposing recommendations to improve retail sales
National Account Management Intern
06/2005 - 09/2011
Houston, TX
  • Manage and complete RFP’s in a timely manner
  • Select OUTFRONT Media assets to amplify clients’ campaigns, products and brand stories
  • Identify and communicate customer business needs and expectations to the Company’s process owners for the development, enhancement, and implementation of all services
  • Initiate ‘Face-to-face’ meetings with clients on a regular basis
  • Support the creation Create of sales presentations that reflect the Company’s branding and value messages as well as result in service optimization and incremental revenue gains
  • Demonstrate commitment to the Company’s core values
  • FMCG sales experience


American InterContinental University - LA Campus
2001 - 2005
Bachelor's Degree in Business

Professional Skills

  • Excellent organizational & analytical skills including forecasting experience
  • Excellent organizational & analytical skills including extensive forecasting experience
  • Strong analytical skills, and excellent understanding/use of Excel and Powerpoint tools
  • Proven experience building strong relationships with grocery retailers
  • Strong interpersonal skills, comfortable working in a team environment
  • Two - Five years of direct customer support / quotations experience required, with strong preference for lighting industry experience
  • Demonstrated relationship building and customer management skills

How to write National Account Resume

National Account role is responsible for analytical, research, customer, microsoft, marketing, reporting, travel, interpersonal, presentation, organization.
To write great resume for national account job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For National Account Resume

The section contact information is important in your national account resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your National Account Resume

The section work experience is an essential part of your national account resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous national account responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular national account position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative National Account resume experience can include:

  • Strong communication and interpersonal skills with an aptitude for building strong client relationships
  • Great interpersonal skills and proven ability to develop long term, effective and influential business relationships with multiple stakeholders
  • Strong negotiation skills and a problem solving attitude
  • Utilize fact-based selling skills and technical experience and resources to develop and present programs focus on product line growth
  • Demonstrate strong leadership by example – hands on experience is necessary
  • Proactively assess priorities and effectively handle project schedule changes

Education on a National Account Resume

Make sure to make education a priority on your national account resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your national account experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in National Account Resume

When listing skills on your national account resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical national account skills:

  • Good negotiating skills with the ability to influence up one level in the Coty CB NA E-commerce team
  • Effectively resolve competing priorities for team and customer, or for the team and other functions
  • Good negotiating skills with the ability to influence up one level in the Coty Luxury NA E-commerce team
  • Good negotiating skills with senior buyers as well as work on the
  • Strong analytical skills to distill actionable insights from data
  • Demonstrated ability to work effectively with individuals at all organizational levels, both internal and external

List of Typical Experience For a National Account Resume


Experience For Junior National Account Manager Resume

  • Strong analytical skills with an emphasis on numbers and financials
  • Develop, manage and effectively leverage relationships with key account stake holders including buyers, associate buyers, and inventory managers
  • Effectively communicate in writing, verbally in person and by telephone
  • Evidence of success with buyers in current role , including overcoming objections
  • Progressive experience (customer interaction, database management, etc.) including operations
  • Establish strong, long-term client relationships resulting in 100% retention and growth of assigned accounts
  • Collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives

Experience For National Account Specialist Resume

  • Relevant experience in Sales and/or Marketing with National Accounts
  • Experienced in Microsoft Office Suite including: Outlook, Word, Excel, Power Point, and Salesforce
  • Strong relationship-building ability
  • Be P&L proficient / Good commercial understanding
  • Experience in Sales working with Walmart and other National accounts
  • Experience working with Walmart and proficiency with Retail Link required

Experience For Associate National Account Manager Resume

  • Knowledge of business with 1-3 years related experience
  • To be assertive, organized and have a strong follow-through with great attention to detail
  • To demonstrate the ability to think analytically and make decisions based on numbers and/or fact-based information
  • Commercial acumen – Demonstrate ability to use data to create commercial arguments
  • Demonstrated ability to take initiative and work with minimal direction

Experience For E-commerce National Account Manager Resume

  • Demonstrated ability to mitigate risks proactively and resolve issues; and escalate when appropriate
  • Proven client management success in the corporate apparel, uniform and/or promotional product industry desired
  • Critical experiences for success
  • Retail, with 1-2 years of e-commerce experience
  • Account interaction and customer centricity through face to face communication to develop and maintain strong customer relationships
  • Ales experience in an FMCG environment
  • Including : Anaplan, Promotional planning, Forecasting, Invoice Management & Processing

Experience For Work From Home-national Account Manager Resume

  • Preparing materials for sell-in appointments including running reports and updating item set-up files
  • Assisting with managing and tracking co-op expenses for programs at Readerlink
  • Building outstanding relationships both internally & externally
  • Maintaining sales tracking and market share grids, as well as item set-up forms and title spreadsheets
  • Reviewing customer orders and working with inventory and customer services teams to manage inventory levels, track orders, and troubleshoot issues

Experience For Head of National Account Management Resume

  • Working knowledge of financial management methods and reporting
  • Lighting fixture and corresponding product application awareness
  • Understanding and agreement with the Lands’ End culture and its approach to customer service
  • Working knowledge of compliance/regulatory requirements and the ability to apply it to work assignments
  • Budgeting by program and chain

Experience For National Account Manager, CVS Resume

  • Pricing by distributor for each chain
  • Establishing rapport with all buyers and wholesaler chain managers
  • Working cooperatively with others across the organization
  • Outstanding initiative and attention to detail
  • Working knowledge of SAP, MS Office, beneficial
  • Covering the states of Tennessee,Kentucky, West VA and South Carolina

Experience For National Account Manager Amazon Resume

  • Covering Territories: Tennessee, Kentucky, West VA adn South Carolina
  • Covering the states of Tennesse, Kentucky, West VA, South Carolina
  • Covering the states of MN, WI, ND, SD and NE
  • Covering the states of Georgia and South Carolina
  • Understanding of UNFI distributor relationship and processes with Whole Foods is required
  • Understanding of databases (SQL)

Experience For Fueled National Account Manager Resume

  • Creating business reviews for account, along with presentations for account previews
  • Communicating with internal departments as needed on all business related to RHCB titles
  • Developing, negotiating and executing promotional programs to optimise trade spend and commercial return
  • Researching chargebacks and serving as a primary liaison between sales, planning, IT and operations for assigned customer related order fulfillment issues
  • Contributing to the achievement of financial objectives through the execution of Customer Plans
  • Manage internal forecasts, ensuring that all reporting/tracking is completed in a timely fashion
  • The ability to understand the cross functional pieces of the SBD business process and bring value added thinking to improve the business process

Experience For Policy & National Account Manager Resume

  • Prepare and deliver account presentations utilizing all Sales and Marketing data, to support the SkinCeuticals strategy
  • Implement joint activity planning with customers to ensure SPHE delivers against their objectives & KPI’s while achieving SPHE gross profit targets
  • Implements marketing programs in support of product distribution and profit goals with focus on developing strategic customer partnerships
  • Successfully implement company’s sales and marketing programs including focus channel development, volume growth and successful new product launches
  • Facilitate contracting process including negotiations with the North American Law Department (NALD), product management and Professional Services
  • Understand upcoming opportunities with the customer, gaining internal sign off
  • Manage data processing where required and analyse data provided by the customer, Finance or Marketing team

List of Typical Skills For a National Account Resume


Skills For Junior National Account Manager Resume

  • Demonstrated skills in planning, problem-solving and understanding of business operations and marketing management
  • Excellentcommunication and leadership skills
  • Effective telephone communication and interpersonal skills including the ability to be friendly, courteous, and tactful
  • Confident, good presentational skills, personable
  • Strong PC skills (Excel/Word/Power Point) required
  • Working knowledge of Microsoft Word, Excel, and Power Point presentations and presentation skills to address Senior Management reporting requirements
  • Meet sales targets through effective planning, budgeting, and strong alliances with our distributor channel
  • Work effectively within a fast paced, complex matrix and changing environment

Skills For National Account Specialist Resume

  • Prior sales experience within the publishing industry is required
  • Proficiency in computer skills including, but not limited to: Microsoft Office (ie. Word,PowerPoint, Excel), as well as internet research
  • Personable and able to build relationships and communicate effectively
  • One to three years’ mechanical service experience in the Life Safety Industry, sales support or direct sales experience in a related business
  • Self-motivated and has ability to manage and prioritize multiple/diverse priorities
  • Retail, CPG or account management experience, with 1-2 years of e-commerce experience
  • Seven to ten years’ experience in the international freight forwarding-operational related field is required. Included in this experience is
  • Computer skills including SAP or other ERP, MS Office (emphasis on Excel)
  • Demonstrated 1-2 years of building strong customer relationships to meet specific business goals within defined budgets and timelines

Skills For Associate National Account Manager Resume

  • Learn and understand how to effectively build costings and to ensure profitability of the account
  • Proven Off-Trade account management experience
  • Cognos/C-10 skills an asset
  • Experience in a retail environment and a solid knowledge of ecommerce and digital channels
  • Leading the category review process including quantifying outcomes and ensuring effective field implementation
  • Motivating/Team Building: Lead and have strong working relationships by
  • Managing effective and collaborative relationships with internal and external stakeholders
  • Proven track record in developing, managing and guiding strategic and tactical sales activities in own accounts
  • Demonstrated ability in leading and sponsoring change

Skills For E-commerce National Account Manager Resume

  • Proven track record developing deep and comprehensive customer, competitor, and market knowledge, leveraging it for the company’s advantage
  • Experience understanding customer issues and developing solutions to respond to their needs
  • Experience managing and working with broker partner is required
  • Experience understanding customer issues and developing solutions to respond to their specific needs
  • Successful experience launching products and successfully executing launch strategies and tactical plans
  • Provides input to Product Marketing and Demand Planning to support effective account management

Skills For Work From Home-national Account Manager Resume

  • Confident, credible and authentic – builds strong, lasting retail relationships
  • Good understanding of the Health & Beauty market
  • B.A. in marketing, business or equivalent education and experience
  • Demonstrate financial and commercial acumen and strategic thinking
  • Agile mindset - willing to experience and adapt, enthusiastic learner
  • Collaboration – keen to cooperate for success in a complex multiple layers organization, need to deliver through others (logistics, marketing and finance)
  • Two years experience working with Sprint's products, services and applications

Skills For Head of National Account Management Resume

  • Experience in building collaborative relationships to drive category growth
  • Proven capability to develop strategic vision for driving growth with customers
  • Proven credibility in gaining accelerated access to key decision makers and influencers with time efficiency within the targeted Plans
  • A valid driver’s license and the ability to travel is required
  • A valid driver’s license and the ability for limited travel are required
  • Good knowledge of Amazon`s business model with ability to apply this knowledge to win with Amazon
  • Good knowledge of Eretailer`s business model with ability to apply this knowledge to win with them
  • Review and prioritize your list of customer-related tasks for the day

Skills For National Account Manager, CVS Resume

  • Intermediate to expert level experience with MS Office Suite (Excel and PowerPoint specifically)
  • Demonstrates year by year superior (better than others) performance in the area of account management and sales development
  • Experience in public policy, government relations, public administration or advocacy (either in the corporate environment or at NGO level)
  • Maintains excellent punctuality and attendance
  • Two years field sales experience
  • Solid knowledge of group insurance products and services
  • 5+ yrs of Account Management experience preferably on a National or Global level

Skills For National Account Manager Amazon Resume

  • Proficient MS Office experience is required
  • Experience in sales environment
  • Experience in technical sales management in a related field
  • Effective management of O&A budget and spend
  • Develop a strong customer rapport and build relationships through planned headquarter calls with marketing managers and VP of Sales
  • Provide efficient and effective management of all assigned budgets
  • Demonstrated track record of meeting and exceeding sales and profitability goals

Skills For Fueled National Account Manager Resume

  • Develop and foster strong working relationships with key partners including Product, Legal, Compliance, and Sales teams
  • Demonstrated proficiency in PC applications, including Microsoft Office Suites and lead tracking/management software and on-line business research tools
  • Experience reading and understanding architectural, mechanical and electrical documents (plans/design)
  • Ales experience selling into head offices
  • Relevant experience in Sales and/or Marketing with National Accounts
  • Experienced in Microsoft Office Suite including: Outlook, Word, Excel, and Power Point
  • Demonstrate analytical thinking and make decisions based on numbers and/or fact-based information
  • Lean Toolset training and application experience
  • Previous experience calling on a National or Regional HQ is required

Skills For Policy & National Account Manager Resume

  • Experience of working within FMCG
  • Experience working with National Accounts or Mutual Fund Sales teams
  • A good understanding of Microsoft Word, PowerPoint and Excel
  • Proven record of winning with MCW / Bibendum
  • Ensure excellent communication both internally & externally

List of Typical Responsibilities For a National Account Resume


Responsibilities For Junior National Account Manager Resume

  • Strong financial background and analytical skills
  • Strong technical skills in office applications (i.e Excel, PowerPoint)
  • Managing Work- Effectively managing one’s time and resources to ensure that work is completed efficiently
  • Demonstrate analytical thinking and decision making based on numbers and/or fact based information
  • Experience with independent project work, decision making and multi-tasking high profile projects
  • Uphold Company’s affirmative action plan and make good faith efforts to achieve affirmative action goals and time tables
  • Strong working knowledge of computer software (Word, Excel, PowerPoint, MS Mail)
  • Through effective management, maintain, develop and grow business of assigned national account customers

Responsibilities For National Account Specialist Resume

  • Manage client complaints and challenges in a timely and effective manner
  • Strong desire to learn & succeed
  • People leadership experience an asset
  • Ales or channel experience
  • Working with team, build strategic account plans to achieve both account and Mattel goals in both digital and bricks and mortar
  • Enhance Coty’s position in the account through working closely with the buyer, including participating in store trips with buyers

Responsibilities For Associate National Account Manager Resume

  • Manage, direct all sales functions pertaining to the OEM truck manufacurer’s including procurement, warranty, engineering and aftermarket sales
  • Participate in Competitive Intelligence Project and work with sales management and marketing to identify key sales strategies to address emerging trends
  • Responsible for forecasting and overall coordination with brokers as well as managing Broker performance
  • Cube reporting and data mining
  • Responsibility for the GSV and NSV of key Independent Accounts including continued analysis of product performance identifying key opportunities

Responsibilities For E-commerce National Account Manager Resume

  • Understand of cross functional pieces of the SBD business process and bring value added thinking to improve our go to market strategy with The Home Depot
  • Responsible for forecasting volume & NSV to budget as part of on-going analysis and review
  • Create winning partnerships with customers and distributors, delivering enhanced value for all parties
  • Accountable for sales planning and item forecasting
  • Generate new ideas and new ways of working to give Universal competitive advantage within your customer’s business
  • Obtain advertiser briefings and create and present sales proposals to meet client’s marketing needs
  • Develops strategic plan to grow Vendor Leasing production in coordination with Bank’s goals
  • Solution mindset - a drive for results and a passion for winning, multidimensional, entrepreneurial and with a holistic approach
  • Travel 50-90%, current driver’s license with clean driving record

Responsibilities For Work From Home-national Account Manager Resume

  • Manages relationship with manufacturer's representatives to ensure quality of service, sales and profit goals are being met
  • Create promotional events based on Business Unit strategy and utilizing the customer’s best promotional venues to drive sales
  • Call upon independent whisky shops driving distribution of our entire Whisky range
  • Develop and nurture external relationships with the customer commercial, marketing and supply chain departments
  • Activate our brands in line with marketing plans
  • Develop client reporting and presentations
  • Responsible for overall profitability and financial health of the account relationship with the goal of increasing profitability
  • Control program costs and maintain budgets for marketing, travel, product samples & IT efforts

Responsibilities For Head of National Account Management Resume

  • Develop IT scopes for internal and client facing IT projects; facilitate deliverables between internal IT partners and clients
  • Adaptive and responsive to changing business and client needs; maintains a sense of urgency to drive toward goals
  • Full clean driving licence held for at least one year
  • Responsible for meeting Government Prime market sales goals
  • Negotiate pricing and contractual terms as required, in line with company guidelines
  • Track progress against targets on an ongoing basis

Responsibilities For National Account Manager, CVS Resume

  • Practical and action orientated sales performance & planning
  • Review weekly reports, customer sales and marketing programs and other data as necessary
  • Recommend new products and marketing programs
  • Sell & negotiate volume, on-site display & co-op to achieve and exceed revenue and contribution targets per product sector
  • Develop industry-leading, long term customer relationships - become a champion within Universal for your customer, and help champion the Home Entertainment Category within your customer’s business
  • Supervise and direct Coty Analyst’s efforts to support and build Coty and category volume. (if applicable)
  • Carefully monitor the Account’s P & L Statement. Work to improve status at every level (Reduce days outstanding, reduce returns, minimize expenditures on account specific programs, etc)
  • Create continual basic stock and promotional events to increase sales at store level, i.e. TPR’s, rollbacks, BAGB’s, VPI’s, special displays, etc
  • Put together spiffs and contests for merchandiser’s or store personnel to drive sales. (if applicable)

Responsibilities For National Account Manager Amazon Resume

  • Manage the National Account process that includes planning account business, presenting account business plans, continuous follow-up to ensure brand objective and monitoring and evaluating sales results
  • Develop and maintain high visibility with major key account buyers, key decision-makers and decision-influencers; leveraging the power of SkinCeuticals’ market position against competitive threats to achieve business opportunities
  • Utilize strategic thinking to solve problems, capitalize on business opportunities and communicate crucial market, trade and competitive information to SkinCeuticals senior management, proposing potential solutions and actions steps
  • Achieve company and account objectives by managing the promotional calendar and marketing plans to promote our products via the best promotional vehicles, with particular emphasis on sell-through to ensure effective trade spending. Evaluate promotions using fact-based selling tools
  • Ensure roll-out program is correctly executed and is aligned with brand strategy
  • Achieve annual corporate objectives by developing and executing account-specific business development plans that are aligned with consumer and media support plans set by Marketing, and within corporate guidelines
  • Provide senior management with accurate monthly forecasts that include gross sales, returns and markdowns for each assigned customer
  • Grow profitable Sales volume and market share in line with corporate guideline

Responsibilities For Fueled National Account Manager Resume

  • Utilize available resources, including Sales and Marketing data, industry and account information, demographic information, etc. to help forecast business and prepare account presentations
  • Work with senior management to develop merchandising objectives and research current merchandising practices
  • Work with senior management on development of account specific Point of Purchases materials
  • Work closely with sales management and marketing to launch corporate partnership with other device and equipment manufacturers to expand SkinCeuticals leadership position
  • Previous experience in online/e-retail/e-commerce
  • Market and sell Astral Out-of-Home’s new product developments
  • Feedback market intelligence with respect to competitor activity and prices
  • Focus on key stakeholders to drive sustained growth of the business
  • Provide input into the organization’s billing & reimbursement policies regarding commercial payer programs and help communicate those policies processes (i.e. coverage polices, prior authorization requirements) to field sales and Managed Care team

Responsibilities For Policy & National Account Manager Resume

  • Develop relationships and thought leader advocacy to include key oncologists, surgeons, pathologists as well as stakeholder’s w/in coverage and rate determination positions
  • Responsible for building relationships with Walmart Buyers and their support team
  • Build and Execute a Strategy: Develop an account specific strategy to achieve budgeted goals for sales and profitability. Make a persuasive proposals to the individuals account based on analytics and future trends
  • Account Management: Expand sales within existing accounts, focus on customer service, develop relationships with key decision makers, understand and respond to customer needs, track and monitor account activity
  • Decision Making/Judgment: Recognize problems and respond, systematically gather information, sort through complex issues, seek input from others, address root cause of issues, make timely decisions, make difficult decisions, use consensus when possible, and communicate decisions to others

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