Monitoring Manager Resume Sample

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Jaida Cartwright
1979 Camille Highway,  Dallas, TX
+1 (555) 925 3640

Work Experience

IT Systems Monitoring Manager
06/2015 - PRESENT
Philadelphia, PA
  • Strong working knowledge of Good Clinical Practices (GCP), FDA regulations, and current industry practices related to the conduct of clinical trials
  • Comprehend and interpret instructions, short correspondence, and memos and ask clarifying and probing questions to ensure understanding, write routine reports and correspondence, respond to common inquires or complaints from clients, co-workers, and/or supervisor, and effectively present information to an internal group
  • Professional experience, preferably in IT Security, protection systems and/or control frameworks
  • Strong leadership skills and experience in either project or people management
  • Experience in working within international environment and familiarity with offshore / outsourced working models
  • Basic knowledge of IT technologies in general (e.g. Infrastructure, Operating Systems, Application Development) and understanding of IT projects lifecycle
  • Good communication skills to correspond with different stakeholders
  • Proactive approach and creative thinking to find solutions to new challenges
  • Strong analytical skills, systematic approach and flexibility to acquire new knowledge
Continuous Monitoring Manager
01/2012 - 04/2015
San Francisco, CA
  • Manage associates’ performance. Foster a motivated team by coaching and training team members
  • Research, plan and lead monitoring reviews, in accordance with the Firm’s Compliance procedures to provide an independent assessment of compliance with applicable rules and regulations
  • Contribute to the implementation within Métier environment of Regulatory, Group and CIB standards against money laundering, fraud, corruption, terrorism, etc
  • Monitor and analyze logs and alerts from a variety of different technologies across multiple platforms in order to identify security incidents affecting the Verizon enterprise
  • Responsible for all aspects of their team’s performance management activities including goal setting, conducting reviews, check-ins and disciplinary action, as needed
  • Conduct meetings/discussion concerning monitoring services/support that’s provided
  • Direct the identification and resolution of analytical issues in order to drive continuous improvement of daily operations and customer service processes
IT Mgr-enterprise Monitoring Manager
08/2005 - 09/2011
Philadelphia, PA
  • Manage portfolios, including daily monitoring of stock secured reports, reconciling with FRSC and other investment brokers, and developing controls for physical certificates and releases
  • Develop, manage and report on operational metrics
  • Develop UCC processes, including verification of filings, continuations, and terminations
  • Ensure controls and procedures are in place to manage all types of collateral
  • Establish and evaluate effective processes to track collateral quality and proactively respond with necessary improvements
  • Conduct regular meetings with staff both on- and off-site to discuss issues and maintain cohesion
  • Create and maintain a high quality work environment so team members are motivated to perform at their highest level
  • Ensure proper training and other necessary resources for all employees
  • Perform performance reviews for staff and provide consistent performance feedback, coaching, counseling, and guidance to each team member


National American University - Albuquerque Campus
2000 - 2005
Bachelor's Degree in Management

Professional Skills

  • Experience monitoring Windows and Linux Server Operating Systems
  • Maximize the team’s effectiveness through careful planning, building and delivery of world class monitoring solutions
  • Expert understanding of enterprise systems and application performance monitoring concepts, principles, and best practices is required
  • Use hardware and software peripherals related to job responsibilities including MS Office Suites including Excel, Outlook, and PowerPoint
  • Knowledge of Wholesale Banking’s products, operations, and procedures
  • Create and maintain documentation to support the monitoring environment
  • Acquire and maintain a working knowledge of the organization’s goals, strategies and projects

How to write Monitoring Manager Resume

Monitoring Manager role is responsible for software, finance, credit, training, security, research, insurance, travel, leadership, trials.
To write great resume for monitoring manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Monitoring Manager Resume

The section contact information is important in your monitoring manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Monitoring Manager Resume

The section work experience is an essential part of your monitoring manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous monitoring manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular monitoring manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Education on a Monitoring Manager Resume

Make sure to make education a priority on your monitoring manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your monitoring manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Monitoring Manager Resume

When listing skills on your monitoring manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical monitoring manager skills:

  • Experience in using SNMP based monitoring tools,
  • Security management certifications such as GIAC Security Leadership (GSLC) or CISM
  • Travel 25 – 50%
  • Exceptional Communication skills (written, verbal and listening), organizational, prioritization, analytical, Project Management, problem definition and resolution skills
  • Work off hours to support business needs
  • Actively participate as member of the Bank’s Risk Committee

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