Mobile Analyst Resume Sample

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Travis Raynor
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Work Experience


Senior Mobile App Analyst
08/2017 - PRESENT
Philadelphia, PA
  • Able to communicate with technical and business team members, explaining concepts and issues so everyone can understand what’s going on and what’s intended
  • Continue to increase our understanding of the factors that influence a customers’ decision to download our App, working closely with the Mobile Marketing team to develop and execute testing plans to help further our knowledge
  • Partner cross-functionally with Product, Data Engineering, CRM, and digital marketing teams, and explore GoPro’s complex datasets to generate insights and patterns to share across the company
  • Good interpersonal skills and delivery of customer service with the ability to communicate at all levels of the business
  • Configures and deploys mobile applications including tunneling to meet needs of business and growth
  • Research, analyze and recommend changes required for growth and support of overall Costco’s modernization directives and strategies
  • Deep understanding of how the Internet works economically, socially and technically. Good knowledge of e-commerce domain preferably in travel industry
  • Possess a technical mindset to pick up new technology concepts quickly
  • Strong MS Excel and PowerPoint skills, knowledge of BI Tools and ability to write advanced SQL queries would be good to have
Mobile Exploitation Analyst
11/2010 - 03/2017
Philadelphia, PA
  • Excellent presentation skills and have the confidence to present in front of a large audience
  • Excellent written and verbal communication skills in English. Additional language like Mandarin, Thai, Japanese and other Asian languages would be an added advantage
  • Provide Level 2 support for end-user support issues within established SLA's
  • Configure, install, modify, and decommission mobile devices, coordinating with other technical support teams to ensure user satisfaction and device operability from a single device up to a large scale multi-device project
  • Administration of Mobile Device Management portals including: AirWatch, Intune, MaaS360, Verizon, ATT, Expense Management, Apple DEP/VPP/Developer
  • Test and evaluate new mobile technologies against enterprise systems
  • Assisting customers/end users in the installation, configuration, and operation of corporate MDM software on corporate and personally owned mobile devices
Mobile Device Management Analyst
01/2006 - 09/2010
Phoenix, AZ
  • Maintains awareness of important security and functional updates in mobile operating systems and our mobile device management software
  • Works independently to prioritize work that provides resolution to Service Desk cases within established service level agreements, appropriately escalating unresolved issues
  • Creates reports detailing system metrics, device compliance and asset inventory when necessary
  • Trong experience in a service-oriented environment
  • Serve as liaison between the Architecture, Development and Testing teams throughout the project life cycle
  • Capture business/technical requirements from existing legacy systems for modernization
  • Work with the architects to write the user stories (technical) based on the product backlog
  • Interface with external teams (backend teams, application teams), coordinate deliverables, and resolve issues

Education


Southwest Minnesota State University
2000 - 2005
Bachelor's Degree in Computer Science

Professional Skills


  • Utilizes analytical skills and working technical knowledge in order to provide more-complex troubleshooting
  • Demonstrate a strong working knowledge of mobile technology
  • Proven experience working on large scale, complex web applications
  • Experience helping with creation and validation of test case scenarios and test data
  • Assisting asset validation and credibility assessments by providing baseline assessments of digital media and cellular telephones
  • Conducting forensic examination of High Priority Digital Media derived from mobile devices to include
  • Experience designing and implementing automated testing solutions

How to write Mobile Analyst Resume

Mobile Analyst role is responsible for analysis, technical, malware, languages, computer, design, training, database, marketing, mac.
To write great resume for mobile analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Mobile Analyst Resume

The section contact information is important in your mobile analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Mobile Analyst Resume

The section work experience is an essential part of your mobile analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mobile analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mobile analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Mobile Analyst resume experience can include:

  • Intermediate XML skills
  • Experience leading meetings, interfacing with clients and development teams
  • Experience in software engineering and scripting
  • Experience with different types of wireless device troubleshooting and configuration, including of those devices and their networks
  • Experience using VPN software to work from home assisting users also in a help desk role
  • Experience in the networking field with laptops and other computer equipment and dealing with users at all levels of the company

Education on a Mobile Analyst Resume

Make sure to make education a priority on your mobile analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mobile analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Mobile Analyst Resume

When listing skills on your mobile analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical mobile analyst skills:

  • Experience designing, implementing, and documenting, computer forensics services to include evidence seizure, computer forensic analysis, and data recovery
  • Background conveying technical information effectively and concisely to a wide range of audiences
  • Solid knowledge in Android (Java developer certification is required ) or iOS framework. Object Oriented Design and UML experience are mandatory
  • Effectively communicate ideas and turn these ideas into results
  • Working background in law enforcement evidence seizure
  • Background designing, implementing and documenting computer forensics services to include evidence seizure, computer forensic analysis and data recovery

List of Typical Experience For a Mobile Analyst Resume

1

Experience For Mobile Exploitation Analyst Resume

  • Receives, reviews, and validates monthly billing from service providers
  • Assist asset validation & credibility assessments by providing baseline assessments of digital media, mobile devices and cellular telephones
  • Contractor personnel shall be required to complete and pass a written test, prior to beginning work on the contract
  • Generate reports for Business Requirements analyzed for improvements
  • Performs analysis on Telecom and Mobile date/device usage
  • Performs work directly with corporate approved Telecom and Mobile service providers
2

Experience For Mobile Device Analyst Resume

  • Oversees and supports our service providers in improving the customer experience for ordering, receiving, provisioning, and activation of new mobile equipment and equipment
  • Responds to more-complex technical requests through discussions with client while adhering to documented departmental and IT Infrastructure Library (ITIL) procedures
  • Continuously look for and execute on opportunities to improve service and the user experience
  • Leads resolution to identify, isolate, and diagnose more complex mobile incidents
  • Participates in projects that impact the department
3

Experience For Mobile Device Management Analyst Resume

  • Responsible for maintaining support documentation leveraged by the Mobile help desk to support and troubleshoot mobile technologies used within the different lines of business
  • Map, Evaluate and maintain process flow documentation related to mobile solutions
  • Steganography detection and analysis
  • Stenography detection and analysis
  • Generate forensic reports of interest to OTE customers and the Intel Community
4

Experience For Mobile App Analyst Resume

  • Provide global Technical Exploitation response capabilities to include
  • Provide deployable technical exploitation personnel to meet DOD and partner contingency requirements
  • Provide expert multi-functional exploitation expertise as required
  • Provide technical support to field collection and other operational partner elements
  • Industry standard EnCE and ACE or CCE or GIAC forensic certification
  • Coordinate, develop and promulgate forensic and technical exploitation standards for forward deployed IC/DoD assets
5

Experience For Online / Mobile Product Analyst Resume

  • Provide Subject Matter Expert-level technical support for federated partners, internal customer, and NMEC deployed platforms
  • Provide deployable technical exploitation personnel to meet DOD & partner contingency requirements
  • Assist in the conduct of Site Exploitation (SE) activities as required
  • Provide technical support to field collection and other operational partner elements to include: Diverse set of technical exploitation tools & tradecraft, Hardware Exploitation, and Firmware Exploitation

List of Typical Skills For a Mobile Analyst Resume

1

Skills For Mobile Exploitation Analyst Resume

  • Experience creating and maintaining project documentation such as requirements, view specifications and test plans
  • Experience utilizing the Active Directory to update and correct issues with email accounts, etc
  • Strong working knowledge of all Office 2010-2013 office programs such as Outlook on a daily basis as well as Work and Excel
  • Experience on store publishing process
  • Solid understanding of object oriented methodologies
2

Skills For Mobile Device Analyst Resume

  • Experience working part of software development teams focused on front-end, customer applications
  • Experience documenting business and system requirements, processes, work flows and their relationships to current and future software solutions
  • Experience working on a mobile application
  • Experience gathering software requirements
  • Experience working with cellular Carriers, and / or Telecom Service Providers
  • Conduct forensic examinations of Hight Priority Digital Media derived from Mobile devices, including
  • Assist asset validation and credibility assessments by providing baseline assessments of digital media and cellular telephones
  • Creative thinker and effective problem solver – leveraging all available resources
  • Understand and adheres to priorities
3

Skills For Mobile Device Management Analyst Resume

  • Experience with statistical software (ideally, R) or scientific computation software
  • Hadoop or other comparable MapReduce experience
  • Demonstrated ability to be successful in an Agile/Scrum development environment
  • Past experience as a technologist or BTA
  • Working background conducting intelligence analysis and writing finished intelligence reporting
  • Coordinating, developing, and promulgating forensic and technical exploitation standards for forward-deployed customer assets
4

Skills For Mobile App Analyst Resume

  • Working background in software development and scripting
  • Applying reverse-engineering techniques to detect and identify malware
  • Providing global technical exploitation response capabilities to include potentially deploying to support contingency operations
  • Coordinating with customer operations on MEDEX/CELLEX/VIDEX platform and training-related issues
  • Working background in hardware configuration and network/data communications
  • Working background in database technology and database exploitation/forensics
  • Understanding of mobile device usage
5

Skills For Online / Mobile Product Analyst Resume

  • Generating forensic reports of interest to customers and the Intel Community
  • Providing technical support for federated partners, internal customers, and customer-deployed platforms
  • Providing multi-functional exploitation expertise as required
  • Assisting in the conduct of Site Exploitation (SE) activities as required
  • Providing technical support to field collection and other operational activities
  • Record keeping and financial planning in the maintenance and purchase of equipment such as cell phones and notepads, etc
  • Carry a small project from inception to completion including creation of appropriate documentation and posting to department SharePoint site
  • Work on all phases of a project: requirements gathering, development, testing, qa remediation, production support, etc
6

Skills For Mobile Phone Analyst Resume

  • Uses a Service Management system for incident tracking to record, maintain, and close client requests according to service level agreements
  • Perform application and internet activities analysis to support source vetting, digital profiling, and other requirements
  • Use office equipment including a PC
  • Lift items weighing up to 40 pounds
  • Work extensively with the use of an MDM application called Maas360 for control and maintenance of both iOS & Android devices in a very large enterprise business
  • Experience in setting up Exchange email accounts also on iOS, Blackberry, and Android devices
7

Skills For Mobile Systems Analyst Resume

  • Accept direction and ask questions to ensure clear understanding of actions required and anticipated deliverables
  • Perform hands-on solution design, prototyping, proof-of-concepts, as required in support of current and new projects
  • Communicate with team regarding status updates
  • Innovative, creative, and intellectually inquisitive nature with the ability to be open minded to varying opinions
  • Analytical thinking and the ability to be creative in process development
8

Skills For Analyst, Mobile Analytics Resume

  • Apply reverse engineering techniques to detect and identify malware
  • Coordinate with NMEC Operations on MEDEX/CELLEXNIDEX platform & training related issues
  • Plan, Integrate & Execute full-spectrum technical exploitation plans, exercises, training and operations as required
  • Utilize remote control software to remote into user's machines, both desktop and laptops to effect repair or addition of software, etc
  • Communication between myself and other users including heavy experience with Instant messaging programs such as Lync and Skype for Business. Upgrading and ordering cell phones and made sure that devices had the latest software and would update as needed
  • Utilization of the Workforce/Workfront ticketing system
  • Demonstrated ability to use a Microsoft Windows based computer, Microsoft Office (Outlook, Word, Excel, PowerPoint), and use a web browser to access information and tools
9

Skills For Senior Mobile App Analyst Resume

  • Adhere to approved processes and provide recommendations to improve and streamline processes to align with continuous improvement activities
  • Deliver to established SLA’s
  • Interact with a wide range of associates (individual contributors to senior management)
  • Handle stressful situations and a fast paced work environment while maintaining standards and policies – referring unusual situations to immediate supervisor
  • Deliver to commitments (on time, within budget)
  • Other administrative functions as assigned
  • Participate in business and technical meetings
  • Support architectural and development guidelines and best practices
  • Fix bugs and identify areas for improvement
10

Skills For Test Analyst Mobile Banking Resume

  • Familiar with Costco’s use case scenarios and core business environment related to Depot and, Warehouse Operations
  • Knowledge in End to End Android projects since the design step until the development of solutions
  • Develop advanced solutions in Python
  • Willingness to be adaptable, to be a team player and to reach out to other team members to ensure the team’s success
  • Passionate about mobile and business transformation through mobile technology
  • Industry standard EnCE, and ACE, or CCE, or GIAC forensic certifications
  • This role involves administration of all aspects of the Group’s mobile ‘phone devices
  • Day to day interactions with PM and Product Owner

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