Mgr, QA Engineering Resume Sample
Ollie Dietrich
374 Schulist Harbors,
New York,
NY
+1 (555) 739 1789
Work Experience
Senior Mgr QA Engineering
01/2017
-
PRESENT
Detroit, MI
- Collecting data and developing analysis methodology
- Conducting monthly Mission Assurance Operations Review analysis and reporting, including trend analysis and statistical process control
- Develop and maintain tools used by Mission Assurance to collect and report status and risk
- Maintenance of Mission Assurance Measures & Analysis Plan
- Participating in and leading multi-functional teams in process improvement activities using Six Sigma and quality tools
- Interface across a matrix environment (Engineering, Program Management, Supply Chain Management, Program Quality, Supplier Quality, Integrated Product Teams, Finance, etc.) to determine/define issues and coordinate action plans for resolution
- Support Corporate Measurement Community of Practice
- Generate, review and/or implement policies, procedures, and work instructions
- Creation and delivery of process training
Mgr, QA Engineering
10/2010
-
08/2016
Chicago, IL
- Execute Mission Assurance responsibilities as a member of RVS leadership team
- Ensure System Assurance engagement in engineering development, design and test requirements verification, including the transition of design to production
- Experience working with engineers and other IPT members to develop practical solutions to complex problems
- Strong Quality data extraction and analysis skills required
- Broad knowledge of Quality processes (CAB, MRB, CCB, FRB, etc.) and experience in Quality Engineering
- Experience with microelectronics fab, manufacturing and assembly
- Execute Mission Assurance responsibilities as a member of a program leadership team
Senior Mgr QA Engineering
06/2005
-
04/2010
Chicago, IL
- Ensure Mission Assurance engagement in engineering development, design and test requirements verification, including the transition of design to production
- Demonstrated professional experience; preferably including leading a technical or manufacturing team
- The Senior Quality Engineering Manager is responsible for the Mission Assurance performance for all Product Support programs within Navigation, Weather and Services Mission Area
- Partner with the Product Support Leadership Team in the Identification and integration of quality improvement advancements which enable business strategic growth to the benefit of enhanced customer success and improved profitability- anticipate future needs to support business growth
- Assess / define key program technical parameters to ensure products meet end item performance requirements and quality improvement objectives
- Sustain continuous assessment of implementation of systems, policies, and procedures to ensure the highest standards of quality and impact on the business- Be able to apply Quality process knowledge to the Product Support business
- Lead in the collection and analysis of data to produce strategic and tactical recommendations or actions to address deficiencies- work with area leads to develop meaningful metrics that are actively used to manage Mission Assurance activities and support the success and growth of Product Support programs
- Lead “cost of poor quality” initiatives to drive improvement in overall Product Support programs and supplier management performance
- Embed Quality work products across the product lifecycle to preempt risk and drive an attention-to-detail and prevention oriented culture
Education
Kettering University
2000 - 2004
Engineer's Degree in Computer Science
Professional Skills
- Effective leadership skills with strong influencing and change management skills
- Experience in software and/or program testing and demonstrated leadership skills
- Collaborative, team leading skills and supervisor skills
- Excellent written and verbal communication and presentation skills with proven success in communication at all organizational levels
- Strong presentation skills and proven success in communications at all levels
- Strong debugging and troubleshooting skills important
- Excellent financial planning and budgeting skills
How to write Mgr, QA Engineering Resume
Mgr, QA Engineering role is responsible for planning, leadership, software, root, application, analytical, reporting, analysis, talent, automation.
To write great resume for mgr, qa engineering job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Mgr, QA Engineering Resume
The section contact information is important in your mgr, qa engineering resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Mgr, QA Engineering Resume
The section work experience is an essential part of your mgr, qa engineering resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mgr, qa engineering responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mgr, qa engineering position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Mgr, QA Engineering resume experience can include:
- Proven Quality Engineering, Operations, Project Planning, Hardware and Software Engineering, and Leadership skills
- Proven team leadership skills including performance management
- Demonstrated ability to effectively communicate with internal and external stakeholders across organization boundaries and levels
- Proven experience and ability to drive effective root cause analysis and corrective/preventive action
- Strong quantitative analysis skills in data, root-cause analysis and corrective/preventive actions
- Write clear presentations and technical reports and have strong oral communication skills
Education on a Mgr, QA Engineering Resume
Make sure to make education a priority on your mgr, qa engineering resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mgr, qa engineering experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Mgr, QA Engineering Resume
When listing skills on your mgr, qa engineering resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mgr, qa engineering skills:
- Project and workload management skills to utilize resources effectively to satisfy demanding internal customers and implementation schedules
- Experience collaborating and communicating effectively with key stakeholders across the corporation, business functions, and product lines
- Experience with the following Quality skills
- Good interpersonal, communication, presentation and reporting skills
- Excellent collaboration, verbal and written communications and interpersonal skills; ability to
- Experience in other functional area such as Engineering, Supplier Engineering, or Operations experience
List of Typical Experience For a Mgr, QA Engineering Resume
1
Experience For Senior Mgr QA Engineering Resume
- Prior experience in generating cost basis in Software Quality or other technical functions
- Proficient Executive Level verbal and written communication skills
- Collaborate and communicate effectively with QEC, QM’s, and key stakeholders across the corporation, business functions and product lines
- Prior CAM experience and Earned Value Certification
- Effectively collaborate, influence, and communicate with key stakeholders across the corporation, business functions and product lines
2
Experience For Mgr., QA Engineering Resume
- Experience and sound business relationships formed with our DoD customers; international experience is beneficial
- Experience engaging, collaborating, influencing and communicating with senior level leadership
- Experience with QA tools for test automation and performance testing, including SQL, ReadyAPI, Selenium and Mobile Automation tools
- Experience coaching and developing direct reports
- Experience with writing QA automation frameworks using tools like Selenium/WebDriver
- Experience in managing high-performing, multi-disciplined/multi-functional teams in highly-matrix environment
- Certified R6s Expert or experience utilizing industry continuous improvement models such as Six Sigma and Lean to drive business results
3
Experience For Mgr, QA Engineering Resume
- Solid understanding of relevant technologies
- Experience with one or more object oriented programming languages (i.e. C#, Java, C++, etc.)
- Eight years’ professional experience in one or more QE areas such as hardware, software, factory, supplier and/or field engineering
- Knowledge of wafer fabrication processing with experience in semiconductor materials
- Strong technical knowledge of GaAs/GaN processes with equal emphasis on wafer processing and devices, such as power amplifiers
- Demonstrate leadership in high-performing, multi-disciplined/multi-functional teams in highly-matrixed environment
4
Experience For Senior Mgr QA Engineering Resume
- Experience producing schedules under stressful conditions
- Strong team player - pursuing fault resolution as a team support and facilitation role
- Strong understanding of OO concepts and data structures
- Experience with managing people, processes and compliance
- Experience in identifying Root Cause and Corrective Action
- Experienced in Earned Value Management and Cost Account Management including EVMS Level II certification
5
Experience For Mgr., QA Engineering Resume
- Experience with Lean Manufacturing and Lean Management System deployment
- Experience with Engineering, Quality, Supplier and/or Program Management
- Demonstrated ability to manage change and drive end to end testing
- Experience of UI and API testing
- Professional experience in engineering, supply chain, Mission Assurance or an operations environment
- Demonstrated understanding of the Raytheon Quality Management System (QMS) and its relationship to industry QMS
6
Experience For Mgr, QA Engineering Resume
- Demonstrated integrity in dealing with people and change; trusted relationships
- Define and communicate what good quality looks like for stakeholders; e.g., plan for mitigation and elimination of defect escapes
- Demonstrate RMS leadership values and behaviors to obtain individual results and to achieve results through others
- Manage Corrective Actions to closure. Mentor personnel across the business in writing effective corrective actions
- Advanced Quality Science tool experience, e.g., COPQ, SPC, PFMEA
- Demonstrated success in a multi-functional environment
- Build and maintain effective business relationships with DCMA and DoD customers
- Experience with MDA and/or Tier 2 programs
7
Experience For Senior Mgr QA Engineering Resume
- Experience with SAE AS 9115 – Requirements for Aviation, Space and Defense Organizations, Deliverable Software
- Experience in Six Sigma, CMMITM, Lean and other contemporary methodologies for process improvement
- Direct supervisor experience
- In depth knowledge and experience in audit processes
- In depth knowledge and experience in corrective action processes
- Experience in bid & proposal process and risks and opportunities
- Build and maintain effective business relationships with DCMA and DoD customers
8
Experience For Mgr., QA Engineering Resume
- Define what good quality looks like at all stages of the value stream
- Experience in change management strategies to drive performance improvement across an enterprise
- Build and maintain effective business relationships with internal customer representatives (DCMA, ISEA, TechRep) and Program Office Customers
- Basic Six Sigma Skill Set
- Direct experience with US Navy major systems acquisition project management
9
Experience For Mgr, QA Engineering Resume
- Experience with a represented workforce or union environment
- Strong knowledge of ISO 9001, AS9100, CMMI and Mission Assurance Provisions
- Demonstrated ability to lead teams and change management activities to drive performance improvement
- Experience with production and development programs
- Knowledge/experience with MDA requirements
- Demonstrated ability to understand design, manufacture, assembly and test processes
- Leadership and direct supervisory experience
- Experience with SaaS and cloud-based frameworks is highly desired
10
Experience For Senior Mgr QA Engineering Resume
- CMMI, Six Sigma, ISO Certification and experience desired
- Experience with a scripting language (PERL, Python, etc.)
- Experience create and install new processes where none exists
- Experience to employ process improvements
- Be effective in a fast pasted environment
List of Typical Skills For a Mgr, QA Engineering Resume
1
Skills For Senior Mgr QA Engineering Resume
- Strong written, verbal and presentation skills for interaction at various levels of management and executive management
- Demonstrated project/program management skills that drive results
- Proven ability to manage timelines, complex customer relationships , and to effectively problem-solve
- Prior team leadership experience—leading matrix, multi-site organizations, including quality engineers and customers; building high performing teams
- Experience in core Quality tasks (planning, control, improvement) in driving compliance and validation of related activities
- Have experience with implementing and leading effective code reviews
2
Skills For Mgr., QA Engineering Resume
- Proven experience producing team reports and performing project sign-off activities
- Proven experience producing accurate reports on the status and progress of testing, performance, usability and stability of the STB Product
- Prior experience building & maintaining a test environment to meet the project goals
- Overall Quality Engineering experience or Hardware Engineering experience,
- Collaborate and communicate effectively both verbally and in writing with others
3
Skills For Mgr, QA Engineering Resume
- Experience and demonstrated successes in continuously improving organizational capabilities
- Experience with effective working relationships with MDA and DCMA
- Prior on site experience working in a Mission Assurance related capacity
- Proven record/experience working in different timezones as needed
- Prior experience with in the Broadcast industry or knowledge of MPEG stream decoding and DVB SI / PSI is highly regarded
- Good understanding of Quality Management Systems and how they support effective execution
- Experience leading functional organizations, section or department management experience
4
Skills For Senior Mgr QA Engineering Resume
- Effectively persuade and influence through positive communications with stakeholders, team members, suppliers, management
- Knowledge and experience in the effective use of Root Cause Corrective Action containment and
- Strong employee development and talent management skill
- Collaborate and communicate effectively with QEC, QM’s, and key stakeholders across the corporation, business functions and product lines
- Strong history in driving compliance and validation in all activities
- Fluent verbal and written communication skills in English is mandatory
- Fluent verbal and written communication skills in Japanese is mandatory
- Proven experience in the planning, creation and maintenance of project Test Strategies, Test Plans and Test cases
- Understand change management and exhibit communication skills necessary to enable change
5
Skills For Mgr., QA Engineering Resume
- Manufacturing Design and/or Manufacturing Process Engineering Experience
- Working knowledge/experience with Microsoft Office (MS Outlook, MS Word, MS Excel, MS Project) or similar and business systems
- Working knowledge/experience with Risk & Opportunity management
- Proven success managing professionals with engineering backgrounds, building and leading high performing teams and achieving business goals and objectives
- Experience in the project management related to Quality Planning, including First Articles, Testing, Inspection presentation of Major End Items to customers
- Experience communicating complex engineering issues to all levels of the organization in a professional, engaging and conclusive manner
6
Skills For Mgr, QA Engineering Resume
- Experience developing and reporting Estimate at Completion (EAC), including Variance Analysis Reports
- Experience in other functional areas such as Software Engineering, Software Configuration Management, Supplier Engineering, Test Engineering or Operations
- Experience in quality or related engineering, manufacturing, or supply chain discipline
- Experience creating and executing strategic plans and innovative ideas to meet business objectives
- Proven success in building and maintaining relationships with multiple customers
- Direct experience with managing core Quality tasks (planning, control, and improvement)
7
Skills For Senior Mgr QA Engineering Resume
- Experience in a production environment for entire product life cycle including emphasis on Supplier development and management and Quality planning
- Experience with operations, including resource planning
- Experienced leading technical cross functional teams driving continuous technical improvement
- Established experience in working within a matrix structure influencing peers and other functional leadership teams
- Experience troubleshooting and diagnosing application faults
- Experience for performance to cost, schedule, and technical performance - including familiarity with Cost Accounting Methodologies (Earned Value)
- BS in Engineering, Computer Science, or Business major with 5-year working experience as a Quality Manager/Sr. Engineer in a WIFI, or Network Switch company
- Experience in Quality Assurance, Manufacturing, Supply Chain, or Engineering role
8
Skills For Mgr., QA Engineering Resume
- Combined experience in Quality Assurance and/or Manufacturing Engineering
- Experience working/interfacing with Customer Representatives (DCMA, DCAA, FAA, and/or Foreign representatives) or equivalent
- Experience driving successful performance of major subcontractors, suppliers and/or Inner Organizational Transfers (IOTs)
- Experience using Program Management and EVMS tools
- Experience establishing baselines within business standard structures
- Experience with Quality tasks (planning, control, improvement)
- Experience as a Quality Program Lead, CAM, quality professional, and/or having supported program quality
- Experience with Engineering, Quality, Supplier and/or Program Management
9
Skills For Mgr, QA Engineering Resume
- Demonstrated understanding in the Electronics technology area
- Proven knowledge of core Quality tasks (planning, control, improvement)
- Experience in Earned Value Management and Cost Account Management including Bases of Estimation
- Education and experience with Systems or Reliability Engineering
- CAM certification/strong understanding of program financial practices (EAC)
- Previous experience working large projects in the construction or similar industry, infrastructure and communication industry
- Strong working knowledge of state, federal and international EHSS regulations and standards
10
Skills For Senior Mgr QA Engineering Resume
- Experience in quality with increasing responsibility
- Previous experience as a quality auditor in support of internal process control and improvement, ability to do QMS mapping
- Experience leading Systemic Root Cause Analysis and Corrective Action activities
- Experience developing efficient business processes
- Leadership experience of 50 to 100+ member multi-disciplined teams including IBEW (or equivalent) represented workforce
- Experience working with others whose primary language is not English
- Experience auditing processes and procedures used in the development of Software and Systems
- Practical experience of Guidance, Navigation, Signal Processing, Radar and Discrimination systems and associated algorithms is highly desired
List of Typical Responsibilities For a Mgr, QA Engineering Resume
1
Responsibilities For Senior Mgr QA Engineering Resume
- Develop partnerships with Program and Factory leaders to define strategies that shape Raytheon’s ability to become the provider of choice for products and services
- Previous leadership skills interacting at all levels of the organization & with customers
- Experience in Quality Assurance or comparable development experience
- Collaborate and communicate effectively with QM’s, QEC and other key stakeholders across the corporation, business functions and product lines
- Demonstrated experience to lead change management strategies to drive performance improvement across an enterprise
- Effectively collaborate and communicate with key stakeholders across a program, function, or business
- Quality Management experience to include leadership roles with demonstrated success in a contract manufacturing environment
2
Responsibilities For Mgr., QA Engineering Resume
- Demonstrated success supporting new business product cost estimating, quotations, and Gate Reviews
- Experience in auditing and Quality Management System (QMS) improvement
- Experience in leading audit teams
- Experience in managing team of 10 or more people
- Effective planning and schedule management
- Experience leading teams, Integrated Product Team Lead or Cross Product Team lead
3
Responsibilities For Mgr, QA Engineering Resume
- Experience working with DCMA and DOD customers
- Experience working with DCMA or DOD customers
- Experience with metrics development, analysis and reporting
- Demonstrated success of financial management of organizational operating budgets
- Track time on projects accurately and promptly and report status to stakeholders. Demonstrate flexibility in meeting important customer deliverables
4
Responsibilities For Senior Mgr QA Engineering Resume
- Experience in offshore/onshore teams in order to manage large projects
- Experience with low TRL, IRAD, rapid prototype development
- Articulate what good quality looks like at all stages of the software lifecycle and influence stakeholders to act accordingly
- Demonstrated innovative leadership and management practices and successful introduction of new processes
- Mentor and guide team members and be a strong technical resource for the team
5
Responsibilities For Mgr., QA Engineering Resume
- Articulate what good quality looks like at all stages of the value stream and influence stakeholders to act accordingly
- Build and maintain effective business relationships with DCMA, MDA, and other DoD customers
- Serving as the SM-3 IB “Quality Authority” leveraging resources to execute commitments and improve performance
- Assuring inclusion of Quality requirements, planning, and consistency for program proposals and ROMs
- Working knowledge of the Raytheon Corrective Action System (RCAS)
- Partnering with SM2 To5+ to define and implement quality improvement strategies
- Partnering with ICP To5+ to define and implement quality improvement strategies
- Partnering with SM-3 IB To5+ to define and implement quality improvement strategies
- Driving continuous assessment of program implementation of systems, policies, and procedures to ensure high standards of compliance
6
Responsibilities For Mgr, QA Engineering Resume
- Support Program RFPs and bidding process by participating and developing accurate Quality BOE to support program life cycle
- Manage Software Quality personnel including: on-boarding, training, technical, interpersonal and leadership development, and recognition
- Manage Quality personnel including: on-boarding, training, daily direction, technical and leadership development, and performance feedback
- Manage SM-3 IB Quality personnel including: on-boarding, training, technical, interpersonal and leadership development, and recognition
- Lead evaluation and statusing of all IIS External Audits (with exception of Finance) and provide reporting monthly to IIS Executive Leadership
7
Responsibilities For Senior Mgr QA Engineering Resume
- In collaboration with Engineering, establish, maintain and oversee the organizations metrics collection and reporting
- Responsible for reporting metrics to Leadership Team and if required performing trend analysis on QA measures
- Deep understanding of quality assurance techniques, frameworks and methodologies
- Set the standard for the Quality Operating Model
- Develop and maintain a master audit calendar showing dates for all IIS, Corporate, and Registrar audits
- Develop and Implement a Communication Plan for Internal Audits with a focus on communicating value to the business
8
Responsibilities For Mgr., QA Engineering Resume
- Conduct training for the internal audit and corrective action processes
- Detailed understanding of AS9100 and ISO 9001
- Serve as the SM-2 “Quality Authority” leveraging resources to execute commitments and improve performance
- Preempt risk by identifying Quality methodologies for program execution
- Assure inclusion of Quality requirements, planning, and consistency for program proposals and ROMs
- Statements of Work (SOW)
- Work with the QA team to further develop the test automation tools and strategy for the mobile, web applications and services
- Experience as a QPL or in a quality engineering discipline serving on programs, or having served on a program leadership team staff in a technical discipline
9
Responsibilities For Mgr, QA Engineering Resume
- Serve as control account manager and provide effective Earned Value Management System (EVMS) analysis and management
- Develop partnerships with program and management to define strategies that shape Raytheon's ability to become the provider of choice for products and services
- Identify and integrate advancements that enable strategic business growth, enhance customer relationships, and improve profitability
- Assess/define key technical parameters and controls to ensure products meet end item performance requirements and mission assurance objectives
- Lead the program teams to a high maturity state of continuous and measurable improvement to affect business success
- Assure compliance with QMS and serve as the site’s Management Representative
- Communicate, coordinate and collaborate with QM peers to reduce redundancies, achieve synergies, eliminate non-essential work and ensure appropriate staffing to meet the critical needs of the business
- Provide daily direction and feedback on performance and development to Quality personnel
10
Responsibilities For Senior Mgr QA Engineering Resume
- Delegate appropriate assignments to Quality personnel and manage through follow up and performance feedback
- Utilize program quality metrics to lead and influence product quality improvement
- Provide resources to team activities to eliminate out-of-phase defects, reduce/eliminate re-occurring non-conformances through effective root cause and corrective action investigations, and utilize metrics to help prioritize and reduce defects per unit
- Build and maintain effective business relationships with internal customer representatives, International Partners, and Program Office Customers
- Review program and subcontractor trends and identify recommended opportunities, corrective actions and other remedies
- Drive the application of process controls to special processes and key product characteristics to ensure products meet end item performance requirements and mission assurance objectives
- Develop partnerships with site management team to define and implement strategies that shape Raytheon’s ability to be our customer’s provider of choice
- Engage others to shape and align their understanding of the Quality operating model
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