Mgr-info Sys Resume Sample

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Work Experience


Senior Mgr Info Sys Technolgy
12/2016 - PRESENT
Chicago, IL
  • Knowledge of business process and data documentation (BPMn, UML, etc.)
  • Understanding of data governance and master data definition and maintenance
  • Experience documenting detailed requirements specifications
  • Familiarity with statistics, including graphical representation
  • One or more functional data and process knowledge
  • Understanding of business intelligence toolsets (Business Objects, COGNOS, or SharePoint)
  • Innovative problem solver that is execution oriented
  • Proven experience to collaborate across corporate and business unit functions
  • Ensure no attempt is made to strain or test security mechanisms, or perform network line monitoring, or keystroke monitoring without appropriate authorization
Mgr, Info Sys Technology
09/2009 - 06/2016
Detroit, MI
  • System image deployment for Windows and Linux to dissimilar hardware
  • Configuration and IOS updates to Cisco network equipment
  • Active Directory Group Policy creation and deployment
  • Patch management for Windows and Linux systems
  • System security scanning via ACAS/Nessus
  • Deploy security settings to Microsoft SQL database management system
  • Partner with AT business leaders and across IT to drive IT innovations and discriminating technologies into the Business Area
  • Lead strategic IT initiatives that drive business value and increase the potential of winning in current and new markets
  • Thought leadership, influence and partnerships to define and enact short and long-term business/IT strategy and roadmaps that affect top and bottom line growth for IDS
Info Sys Sec Risk Alys Mgr
10/2004 - 03/2009
Dallas, TX
  • Leadership and oversight to flawlessly execute IT commitments in the Business Area, including supplier management
  • Engagement/Leadership in all AT gate review, Estimates at Completion (EACs), Annual Operating Plan (AOP), and Program Bid Reviews
  • Demonstrated leadership in heavy matrix environment
  • Oversee IT investments to maximize business value within Annual Operating Plans
  • Active engagement in early program gates to shape IT and Cyber solution strategy and ensure technical SME engagement
  • Executive presence and adaptable communication across all levels of the organization
  • Engaged and up to date knowledge on emerging IT solutions in Industry
  • Build and sustain relationships with the IT function of the AT key customers and partners

Education


Brigham Young University
1998 - 2003
Bachelor's Degree in Area

Professional Skills


  • Excellent interpersonal and communication skills and proven ability to work effectively with all levels of the organization, including matrixed environment
  • Excellent interpersonal and communication skills and proven ability to work effectively with all levels of the organization, including a matrixed environment
  • Outstanding written and verbal communication skills along with outstanding organizational and interpersonal skills
  • Strong customer service and excellent verbal and written communication skills
  • Excellent verbal, written, and presentation communication skills, ability to effectively communicate with technical and non-technical audiences
  • Strong Experience Managing Technical Teams, including hiring, ensuring strong team morale and performance development activities
  • Highly developed presentation skills and experience delivering large-scale presentations for senior leadership members

How to write Mgr-info Sys Resume

Mgr-info Sys role is responsible for leadership, interpersonal, mainframe, finance, training, integration, database, security, architecture, reporting.
To write great resume for mgr-info sys job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Mgr-info Sys Resume

The section contact information is important in your mgr-info sys resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Mgr-info Sys Resume

The section work experience is an essential part of your mgr-info sys resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mgr-info sys responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mgr-info sys position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Mgr-info Sys resume experience can include:

  • Experience developing Agile “Stories” and prioritizing a backlog
  • Solid experience with network hardware including switches, hubs, routers, firewalls, and load balancers
  • Proven experience managing IT projects
  • Knowledge and/or prior experience with customer (Strategic Systems Program)
  • Demonstrated ability to plan, collaborate on and communicate projects, priorities and goals to both technical and non-technical audiences
  • Proven experience creating IT service management solutions that create efficiencies and drive common operations between teams/locations

Education on a Mgr-info Sys Resume

Make sure to make education a priority on your mgr-info sys resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mgr-info sys experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Mgr-info Sys Resume

When listing skills on your mgr-info sys resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical mgr-info sys skills:

  • Solid problem solving skills in anticipating and analyzing needs as well as quickly identifying solutions
  • Detailed oriented, strong analytical and creative problem-solving skills with the ability to manage in a complex and changing environment
  • Strong skills to foster teamwork to work cooperatively with Program and IT Teammates
  • Excellent written and verbal communications, teamwork, and conflict resolution skills
  • Proven business case development skills, and the ability to present technical concepts to non-technical leadership
  • Prior management experience leading an IT department and talent management/development

List of Typical Experience For a Mgr-info Sys Resume

1

Experience For Mgr, Info Sys Technology Resume

  • Ensuring the Dynamic Object Oriented Requirements System (DOORS) and Midas Status Tracking Tool (MTRACK) are synchronized per PR-PM-0020 Synchronization of Verification Data in DOORS and MTrack
  • Experience working with Sr. leadership including VP and Director levels
  • Experience supporting and/or maintaining information security technologies
  • Experience developing policies, procedures, and technical training materials
  • Experience participating in training design and development activities
  • Experience working with teams in multiple global locations
  • Technical experience in engineering or IT
  • Strong understanding of DevOps and CI/CD concepts
2

Experience For Info Sys Sec Risk Alys Mgr Resume

  • Past experience with WAN technologies, including MPLS and IPSec
  • Strong working knowledge of IT products and services
  • Strong working knowledge of IT Service Operations
  • Validate robust, state-of-the-art Augmented Reality and Virtual Reality (AR/VR) visualization to enable/enhance professional HUMINT education and training
  • Experience managing systems development and/or systems sustainment teams
  • Experience with systems management, monitoring and sustainment
  • Knowledge and experience with assessing NIST 800-53 security controls
  • Excellent working knowledge of all 6 steps of Risk Management Framework
  • Experience in related fields or technologies to this job description
3

Experience For Senior Mgr Info Sys Technolgy Resume

  • Working knowledge of AWS, system administration and networking
  • Leading site focused regional managers to deliver services to Raytheon programs
  • Managing and reporting on team performance to senior IT leadership
  • Ensuring the execution of projects and tasks at acceptable quality levels at a regional level
  • System performance testing, monitoring, tuning and analysis
  • Supervise a dispersed team, providing work tasking and evaluating work product
  • DisasterRecovery, Planning and testing of all foundational engineering systems
4

Experience For Mult Fnc Info Sys Anls Mgr-fort Meade, MD Resume

  • Knowledge and understanding of security technologies including vulnerability scanning (ACAS), firewalls, HBSS and data protection/encryption systems
  • Managing people and teams, including virtual teams.
  • On boarding of new development teams to include providing them access to the Platform and instructions/support on its use
  • Ensure team members meet program and company standards such as: time keeping, training, career development and performance development
  • In a leadership role managing teams and leading projects and/or programs to include budgetary responsibility
  • Participate in developing program strategic plans for two customer sites and the related tail sites
  • Prepare and deliver to authoritative organizational, engineering and technical briefings
  • Collaborate with peers in Program Execution on sustained operations, support and training for systems administrators in the Cloud
  • Promote a culture of innovation and encourage experimentation and exploration of value-adding technologies
5

Experience For Mult Fnc Info Sys Anls Mgr Resume

  • Manage customer incident and service requests ensuring timely resolutions and/or escalation to appropriate personnel
  • OS Image testing for corporate workstations
  • Development and execution of overall ITAM strategy across multiple domains and geographies, including the UAM initiative
  • Collaborate with Government customer to conceptualize application of new AR and VR products and features in a training environment
  • Leverage and innovate within the augmented reality space using tethered systems and standalone units
  • Conduct integration testing and report findings
  • Maintains a safe work environment and ensures compliance with safety objectives and policies in various environments including shipyards
6

Experience For Mult Fnc Info Sys Anls Mgr-disa Gsm-o Scott AFB Resume

  • Lead day–to–day operations of the BAE Systems Enterprise Command Center while managing the operations support staff
  • Interfaces with steakholders and vendors to ensure appropriate resolution during network outages or periods of reduced performance
  • Computer Hacking Forensic Investigator (CHFI)
  • Proficient using Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Project, Visio)
  • Basic datacenter knowledge: Cable plant, fiber connector and varieties, cabling standards, power connectors and technologies
  • Strategic and project planning expertise
  • Provideleadership, growth, and assignments to two supervisors and a team of 14+individuals supporting the enterprise Helpdesk, and a team of Business Analysts
  • Respondto and coordinate resolution of any real-time operational issues to anyfoundational Engineering IT systems
  • Support an end user computing environment comprised of more than 30,000 desktop systems
7

Experience For Mult Fnc Info Sys Anls Senior Mgr-disa Gsm-o Scott AFB Resume

  • B.S. /B.A. in Engineering, Science, or Math
  • BA/BA in Computer Science, Engineering, or related business technical area
  • Manage Service Operations, to ensure appropriate assignment of work tasks, responsibilities, and authority level
  • Plan and de-conflict resource requirements
  • Represent the program to customers and government representatives
  • Practice and instill continued use of Continuous Service Improvement (CSI)/ 6 Sigma practices to improve program performance, customer perception, teammate partnerships and business and personnel growth
8

Experience For Mult Fnc Info Sys Anls Asc Mgr Resume

  • ITIL Service Operations Certification
  • Plan, organize, and manage hardware maintenance activities
  • Quickly come up to speed on management and technical efforts currently underway
  • Enable the transformation from traditional computing, storage, and networking to solutions that include hyper converged infrastructures and commercial cloud solutions
  • Administer time reporting, ensuring team time entry is being properly conducted
  • Proactively identify broad staffing and skill requirements and adjust team to align with program needs; enable the recruitment, orientation and onboarding of new employees
  • Ensure the computing infrastructure hardware, operating systems, storage, applications and communications networks remain in optimal working order
  • Drive the analysis of existing information systems and process flows for operational efficiencies and identify potential enhancements. Develop improved procedures and/or recommend corrective action, leveraging best practices from other parts of IDS IT and the company when possible
9

Experience For Mult Fnc Info Sys Anls Mgr-jrss Functional Manager Resume

  • Evaluate proposed computer solutions and approving proposals or recommending alternatives
  • Development of relationships with peer function senior leaders; develop proactive approaches and strategies to meet their requirements in advance of need
  • Managing the overall portfolio of Cloud Solutions products, working with Digital Technology managers and leads. Act as the primary point of contact for the department’s roadmaps and product deliveries
  • Promote the increased usage of existing capabilities, including Hyperconverged Infrastructure, High Throughput Computing and standard software development tool suites
  • Engagement with senior management, explaining core Cloud computing concepts and value propositions, and their specific use cases for our business
  • Represent department in cross-enterprise groups and committees
  • Build relationships with key partners and vendors
  • Develop quantitative business cases and value proposition presentations for executive consumption
10

Experience For Mgr-info Sys Resume

  • Knowledge of Cloud platforms such as AWS, Azure, etc
  • Familiarity with IaaS, PaaS and SaaS models
  • Analyze information and identify relevant facts
  • Serve as the IT Service Management lead across the breadth of IDS programs
  • Develop and/or revise PowerShell and/or VB Scripts for internal use
  • Remediate software/patch deployment configurations for core toolset and the associated applications and security patches
  • SQL queries to key databases

List of Typical Skills For a Mgr-info Sys Resume

1

Skills For Mgr, Info Sys Technology Resume

  • Proven experience leading IT service delivery in a managed supplier environment
  • Interact with multiple levels of employees effectively – (e.g. - customer, Raytheon, teammates, and suppliers)
  • Team effectively
  • Experience designing and building Storage Area Networks, including SAN zoning and fabric
  • Strong understanding of fundamental networking/distributed computing environment and TCP/IP concepts
  • Experience working in a manufacturing and/or production environment
2

Skills For Info Sys Sec Risk Alys Mgr Resume

  • Experience with IT infrastructure including networking and/or servers
  • Experience at interfacing with senior-level leaders, external customers, multi-disciplined team members, and technical consultants in a fast paced setting
  • Experience with creating and developing project schedules
  • Experience eliciting and analyzing requirements
  • Technical experience in IT and/or Engineering including design, development, and integration and test
  • Proven Success with building new Cloud services and bringing them into production in an organization
  • Experience with architecture & product development of imaging/graphics solutions for users facing natural interface
  • Strong technical understanding of Servers (Windows, Unix, Linux), Storage, Virtualization / Cloud technologies, networking systems
3

Skills For Senior Mgr Info Sys Technolgy Resume

  • Experience working in a fast-paced, demanding matrixed organizational environment
  • Experience building and leading geographically distributed teams
  • Strong computer literacy in x86 based hardware, including Windows and Linux operating systems
  • Experience administering systems in AWS including both Windows and Linux OS
  • Experience with various IT computing environments including classified network solutions
  • Experience with IT tools & capabilities with a basic understanding of information systems, networking, and IT security
  • Experience with leading a team and overall leadership responsibility
4

Skills For Mult Fnc Info Sys Anls Mgr-fort Meade, MD Resume

  • Experience in working proposals and new business growth initiatives
  • Experience managing many people and projects
  • Proven financial management of a +$5M/year annual operating budget
  • International experience working with international customers/suppliers
  • Experience as an engineering or IT service manager, with both technical and line management responsibilities
  • Skilled with common software productivity tools including Microsoft Word, Excel, PowerPoint, Visio, Outlook, and Lotus Notes
  • Experience implementing networks both domestically and internationally
5

Skills For Mult Fnc Info Sys Anls Mgr Resume

  • Experience in software development and/or software business analysis
  • Experience with large WAN environments
  • Experience with LAN and Datacenter environments
  • Experience in use and development of major incident process
  • Experience with DISA STIGs and security policies
  • Experience in project lifecycles and/or project management
  • Proven ability to understand complex technical issues associated with IT infrastructure environments
  • Recent proposal experience in setting technical direction, writing proposals and developing Basis of Estimates
  • Experience drafting and gaining acceptance of strategic roadmaps
6

Skills For Mult Fnc Info Sys Anls Mgr-disa Gsm-o Scott AFB Resume

  • Experience leading enterprise collaboration and/or standards setting
  • Proven standards settings and technical mentoring, across functions
  • Solid capabilities using Microsoft desktop suit of tools (e.g. Project, Excel, Word, PowerPoint)
  • Demonstrated ability to work across disciplines in support of change control boards
  • Proven ability to understand complex technical issues associated with development environments
  • Experience with all aspects of management of Virtual Desktop Infrastructure (VDIs) from software perspective
  • Management and working experience with formal structured configuration, change, and incident management
7

Skills For Mult Fnc Info Sys Anls Senior Mgr-disa Gsm-o Scott AFB Resume

  • Motivated individual with proven track record of quality delivery; on time, on budget, and within scope
  • Promotes and contributes to a strong team environment
  • Experience within the information technology industry
  • Full IT Asset Management (ITAM) lifecycle experience
  • Experience with asset management lifecycle tools including, Eracent and ServiceNow
  • Experience in software development and/or leading software programs
  • Experience working in AF AOC program(s)
  • Experience working with various RDBMS such as Amazon RDS, MySQL and Postgres
8

Skills For Mult Fnc Info Sys Anls Asc Mgr Resume

  • Demonstrated ability to complete tasks with high attention to detail and accuracy
  • Experience with Pivotal Cloud Foundry and/or Cloud Foundry
  • Experience in an Agile/DevOps/DevSecOps environment
  • Experience in Microsoft Active Directory administration
  • Experience within the information technology industry
  • Strong initiative and an ability to organize daily tasks
  • Experience with systems, particularly previous deployment of developed systems to operations
  • Develop and expand a highly skilled staff and improve our core competencies
  • Understanding of High Throughput Computing concepts and infrastructure
9

Skills For Mult Fnc Info Sys Anls Mgr-jrss Functional Manager Resume

  • Reviewing and providing approval of final DTAPs/VTFs
  • Understanding of strategic-level tasks/project life cycles and project management concepts
  • Working knowledge of product development tools and project management tools
  • Working knowledge of IT service management tools and deployment methodologies
  • Understanding of Information Technology Infrastructure Library (ITIL) principles and best practices
  • Working knowledge of Integrated Product Development System (IPDS), Earned Value Management (EVM), Raytheon Six Sigma and LEAN principles
10

Skills For Mgr-info Sys Resume

  • Participating in required ES requirements or TPM DTAP peer reviews
  • Participating in required VTF peer reviews
  • Recording time spent on a peer review
  • Assigning DTAPS to specified Test Readiness Review (TRR), if more than one is scheduled
  • Communicating synchronization results to DOORS administrator weekly
  • Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization
  • Develop the team through training, coaching, counseling, and mentoring
  • Project Management to include project development, scheduling, budget planning and performance tracking/management

List of Typical Responsibilities For a Mgr-info Sys Resume

1

Responsibilities For Mgr, Info Sys Technology Resume

  • Knowledge, design, and presentation skills to participate in Enterprise level architecture and operations teams to deploy international IT services
  • Experience with managing resource and budget constraints
  • Experience working with Sr. leadership levels
  • Experience with information security configuration guides or DISA STIGs
  • Climb ladder up to 15' to install/troubleshoot/repair network cabling and infrastructure
  • Proficient with SharePoint, Unix/Linux shell scripting, SQL, HTML
2

Responsibilities For Info Sys Sec Risk Alys Mgr Resume

  • Adept with network diagramming applications, Microsoft Visio, AutoCAD
  • Knowledgeable with RF communications, including cellular and 802.11 signals and connectivity
  • Familiar with hardware integration and prototyping
  • Manage day-to-day operations of our End User Computing team
  • Lead team of 10-15 direct reporting staff
  • Generate ad-hoc and monthly reports and metrics
3

Responsibilities For Senior Mgr Info Sys Technolgy Resume

  • Develop and administer deployment of application and OS security patches
  • Server administration of the automated delivery environment
  • Provide operational coordination and support for software applications and end user computer systems utilizing Microsoft System Center Configuration Manager (SCCM)
  • Active Directory organization and coordination
  • Provide Tier 3 Support for System Center Configuration Manager (SCCM) infrastructure and other enterprise tools
  • Sets strategic direction and provides oversight of the IDS Unified Asset Management (UAM) initiative that accounts for the purchase, presence, maintenance, management and disposal of IDS IT assets, including physical hardware and software whether classified, unclassified, domestic or international
  • Focuses on improving effectiveness and efficiency of processes within all IT asset management lifecycle stages, including: planning, procurement, deployment, maintaining/supporting, retirement and disposal
4

Responsibilities For Mult Fnc Info Sys Anls Mgr-fort Meade, MD Resume

  • Financial management of +$7M budget and over 12,000 workstations through a combination of directly managed IDS IT staff, services provided by Raytheon (RTN) Global Business Services (GBS), and long-term service contracts with asset service sub-contractors
  • Responsible for designing, implementing, and overseeing end-user support for a large organizational component employing a broad spectrum of applications and hardware. For example, in the Civil Division, the User Support Program Manager would be the senior person overseeing the Division’s Self Help Program
  • Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyzes for total systems across the DISN
  • Performs technical monitoring, maintenance and troubleshooting for total systems across the DISN
  • Manages aspects of multiple Operations tasks simultaneously. Subordinate teams are responsible for multiple layers of IP and Transport technologies, Unified, Mobile and JRSS capabilities
  • Develop and conduct integration test plans and procedures
  • Coordinate, oversee and perform System maintenance
5

Responsibilities For Mult Fnc Info Sys Anls Mgr Resume

  • Support the creation of Bill of Material (BOM) for system support requirements
  • Research the latest industry innovations and recommend technology and products for possible Government adoption
  • Investigate the scalability of the AR/VR systems and the needed data pipeline
  • Provide team leadership for the creation, implementation and management of Pivotal Cloud Foundry deployments
  • Provide leadership for the operational reliability of the Pivotal Cloud Foundry Platform to include: availability, access control, security, monitoring, management, disaster recovery, security compliance/auditing, networking, storage, service brokers and buildpacks
  • Work with AF Platform Product owner on the implementation of requirements and priorities
6

Responsibilities For Mult Fnc Info Sys Anls Mgr-disa Gsm-o Scott AFB Resume

  • Break requirements down into Agile “stories” and manage the team backlog
  • Manage and participate in the installation and configuration of 3rd party applications on the platform
  • Meet regularly with Application and Production Platform Product Managers to integrate operations
  • Performs a variety of activities in information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, computer application analysis, software development, systems integration, and related disciplines
  • Responsible for day-to-day management of End User Services tasks including but not limited to IT Help Desk, Desk-side Support Services, Email Administration, Desktop Engineering and Mobility Support, Computer HW/SW management, Asset Management and Print Services
7

Responsibilities For Mult Fnc Info Sys Anls Senior Mgr-disa Gsm-o Scott AFB Resume

  • Work closely with clients in order to map and support their operational needs
  • Active or current USG Top Secret clearance
  • A fast learner with an ability to quickly learn different technologies
  • ReleaseDeployment execution for multiple software releases and User Acceptance Testingthroughout the year
  • Resourcemanagement for multitude internal IT and ET&MA projects
  • Planand coordinate problem resolution or execution of upgrades after hours asrequired, whenever needed to maintain system operations
  • MeetCustomer Service Level Agreement (SLA) required support levels for serverperformance, system availability, helpdesk response time
  • Interfaceand develop relationships with customers, development team, management, andpartners
8

Responsibilities For Mult Fnc Info Sys Anls Asc Mgr Resume

  • Managemany hundreds of computer clustered systems and ensure connectivity to manydownstream systems
  • Define,measure, track, & improve on any applicable operational metrics for thePDMSC, coordinating multiple Internal and customer operations reviews monthlywhich includes reporting on utilization metrics
  • Developstrategic relationships with Raytheon’s key Engineering IT software vendors,driving service and cost efficiencies for Raytheon
  • Drivestandardization of operational support processes and metrics across GBS-IT
  • Professional certification(s) such as CompTIA A+, Network+, Security+, Cisco, VM VCP
9

Responsibilities For Mult Fnc Info Sys Anls Mgr-jrss Functional Manager Resume

  • Proficient with Approval and Accreditation documents and procedures
  • Immersive Education (iED) Certification in AR/VR is highly desired
  • Interface and collaborate with business points of contact to assess requirements, and develop and implement solutions that meet them
  • Ensure the team utilizes consistent standardized processes and follows best practices
  • Develop technical and/or process documentation as needed
10

Responsibilities For Mgr-info Sys Resume

  • All aspects of personnel management
  • Develop automated processes to support simplification of operational activities for daily procedures
  • Perform technical evaluations, configuration and integration design, verification and validation, and implementation of client computing software, hardware, and management solutions
  • Project lead responsibilities for internal projects
  • With HS diploma
  • With BS
  • High cross cultural indicator and cultural awareness
  • Familiarity with NIST Special Publications

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