Manager / Supervisor Resume Sample
Ole Casper
76878 Schimmel Lock,
Los Angeles,
CA
+1 (555) 134 5033
Work Experience
Supervisor / Manager, Cancer Risk Counseling
05/2016
-
PRESENT
Dallas, TX
- Supervise daily activity of the Account Manager Team Leads and the Verification Desk team Lead to ensure effective pipeline management
- Monitor pipeline ensuring internal compliance policies are enforced and customer service standards are met or exceeded
- Manage training of Account Managers including pipeline management, regulatory and compliance policies, sales and negotiating skills, 3rd party vendor services and any other area necessary to be effective in their role
- Monitor submissions by AE and pipeline size in order to make informed recommendations to the Operations Manager to redistribute workload or reassign AE’s when necessary to maintain established service levels and ensure a positive customer service experience
- Participate in the selection and interview process for Account Manager candidates
- Communicate with the Operations Manager, Sales Manager and other appropriate positions when service levels are at risk
- Participate is special projects that require feedback from the Account Manager role
Supervisor / Manager / Director
01/2011
-
01/2016
Detroit, MI
- Respond to internal and external customer inquiries on loan conditions and/or documentation requested for approval or funding
- Negotiate and work to resolve problems with the broker as it relates to pricing, program changes and reworks to the loan request
- Act as a role model of the company’s values, acting in an ethical and professional manner in all respects
- Carry out management responsibilities in accordance with loanDepot’s policies and applicable state laws for team of associates including training, coaching, supervising, motivating, planning, assigning and directing work; monitoring performance and taking appropriate action when necessary
- Assist brokers and internal associates with broker portal questions/functionality
- Review HMDA data for accuracy on loans that the final disposition was completed by the Account Manager
- Identify and develop a successor to this role
Key Account Supervisor / Manager, OHW, SI
11/2007
-
08/2010
Detroit, MI
- Knowledge of FHA/VA/USDA regulations as well as FNMA/FHLMC and investor underwriting guidelines
- Maintain working knowledge of all loan loanDepot’s programs to ensure loans conform with program requirements through the loan process and to able to answer questions as needed
- Proficient in Microsoft Office (Word, Excel, PowerPoint) programs
- Fundamental underwriting skills as it relates to reading title, calculating income , reading a credit report and basic understanding of an appraisal
- Effectively manage the pipeline to achieve targeted closing ratios
- Strong background in medical records and familiarity with medical terminology and anatomy
- Certified Tumor Registrar (CTR), 2 years cancer data abstracting experience required
- Previous experience in a target driven environment
Education
Hollins University
2002 - 2007
Bachelor's Degree in Economics
Professional Skills
- We are looking for strong leadership skills and someone who truly finds joy in mentoring and managing a team
- Advanced level of underwriting skills as it relates to reading title, calculating income , reading a credit report and basic understanding of an appraisal
- Effective communications, decision-making, customer service, sales, customer support and problem-solving skills
- A strong mechanical and technical aptitude with experience in a manufacturing environment
- Good IT skills to enhance communication and management reporting, business analysis and growth opportunities
- Prior experience in a production supervisory capacity desirable
- Experience dealing with demanding stockholders
How to write Manager / Supervisor Resume
Manager / Supervisor role is responsible for training, manufacturing, credit, pipeline, basic, government, compliance, reporting, compensation, automation.
To write great resume for manager / supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager / Supervisor Resume
The section contact information is important in your manager / supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager / Supervisor Resume
The section work experience is an essential part of your manager / supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager / supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager / supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager / Supervisor resume experience can include:
- KNOWLEDGE AND EXPERIENCE REQUIRED
- Strong sense of customer service, can anticipate customers’ needs and set proper expectation
- Accounting or Business Administration career
- Working knowledge of RESPA 2010, HMDA, MDIA and Appraisal Independence Requirements (AIR)
- Interacts closely with Underwriting Manager and Closing/Funding to ensure loans are moving efficiently through the process and to evaluate quality of the files
- Standard Operating Procedures – Lead the manufacturing team in using SOP’s through employee training and consistent application
Education on a Manager / Supervisor Resume
Make sure to make education a priority on your manager / supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager / supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager / Supervisor Resume
When listing skills on your manager / supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager / supervisor skills:
- Supervise the processing of operations including 4 eyes control and validation
- Good understanding of MRP/ERP systems
- Experience in accounting field
- Two years experience in supervising and management of personnel
- Demonstrated ability to build technical processes across a broad set of organizational stakeholders
- Training and mentorship with ongoing learning and development courses
List of Typical Skills For a Manager / Supervisor Resume
1
Skills For Supervisor / Manager, Cancer Risk Counseling Resume
- Lead the manufacturing team in using SOP’s through employee training and consistent application
- Promote team development through encouragement, and by building mutual trust, respect, and cooperation among team members
- To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times
- To maximize sales and gross profit, ensuring sales’ goals and budgets are met
- To schedule all FTG clerks ensuring the strict control of wage costs
- Responsible for maintaining the condition of all fresh counters and coolers
2
Skills For Supervisor / Manager / Director Resume
- To schedule all meat clerks ensuring the strict control of wage costs
- High energy, target driven individual, capable of driving performance and compliance from a small team
- Capability of obtaining a Forklift License
- Participate in the improvement of quality, checks related to the fight against fraud and money laundering
- Ensure proper training and diffuse updated procedures among the team
- Ensure permanent controls, namely: monitoring of regulatory measures, compliance with the SG instructions by all employees
3
Skills For Account Manager Supervisor Resume
- 401(k) program with employer match
- Generous holiday and vacation accrual
- Author and update technical processes for a wide audience
- U.S. Government position. US Citizenship required
- Coordinate all activities between work areas to support customer (both internal and external) OTD
- Conformance & adherence to Quality Assurance processes
- Provide leadership and daily direction to operators; conduct daily stand up production meetings; provide regular performance feedback. Update all area communication boards with daily/weekly data
4
Skills For Key Account Supervisor / Manager, OHW, SI Resume
- When required, create action plans for process improvement and implement those action plans to support company metrics or process corrective actions
- Assist in company continuous improvement by leading or participating in projects such as 5S, production equipment utilization improvements, equipment upgrades, etc
- Strictly enforce company safety policies
- Oversee any and all equipment preventative maintenance (saws, presses, spot welders, ovens, etc.)
- Oversee the purchase and use of any tools, or supplies used in various areas
- Maintain any fixtures used in various areas (move into and out of assigned fixture locations on matrix)
- Flexibility to relocate for growth opportunities
5
Skills For Warranty Claims Manager / Supervisor Resume
- Skilled trades experience (machinist, mechanic, millwright, tool and die, electrician) or engineering experience is highly desirable. We are seeking individuals with mechanical and technical skills/aptitude
- To direct and supervise all Fresh-to-Go staff to secure efficient and courteous customer service
- To interpret and administer Company policy and ensure compliance with the union contract
- To ensure the safety and sanitation of the department
- To direct and supervise all meat staff to secure efficient and courteous customer service
6
Skills For Production Supervisor / Manager Trainee Resume
- Ensure production is moved efficiently from the receiver to the meat cutter and then to the wrapper
- Advance English (written and spoken)
- To maintain the physical condition of the property according to safety standards. Inspect grounds, buildings, and other property features to minimize liability concerns
- To understand and adhere to budgetary guidelines and assist in the budgeting process and forecasting when necessary
- To oversee the Preventative Maintenance program in order to minimize emergency and service repairs. Perform exterior lighting inspections on a monthly basis
- Monitors pipeline ensuring internal compliance policies are enforced and customer service standards are met or exceeded
7
Skills For Resource Manager / Supervisor Resume
- To adhere to the property’s Loss Prevention program. Conduct monthly Safety Committee meetings for the staff in conjunction with the Community Manager
- To handle maintenance calls after hours; to serve on-call as necessary
- Collaborates with the Regional Sales Managers (RSM) and Area Sales Managers (ASM) to properly assign Account Managers to manage the pipelines of each ASM
- Monitors the individual pipelines of each AM to ensure there is proper follow-up on all loans and proper balance between the talent, knowledge and skills of the AM to the size of their respective pipeline
- Performs regular audits of AMs pipeline and outstanding appraisal ordering and receipt to ensure proper follow-up and clear communication with the broker
- Assist the team in their day-to-day activities
8
Skills For Unit Manager / Weekend Supervisor Resume
- Check and assist the team to resolve breaks and inform the management on the difficulties encountered
- Contribute to the detection and resolution of incidents
- Proficient in Microsoft Outlook, Excel, Word and Power Point
- On-campus wellness activities
- Flexible for Shifts
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