Manager, Quality Engineering Resume Sample
Francisca Orn
38386 Welch Springs,
Los Angeles,
CA
+1 (555) 186 6932
Work Experience
Manager, Quality Engineering
09/2015
-
PRESENT
Detroit, MI
- Able to manage multiple, concurrent projects
- Excels in the leadership of a large group or department
- Effective problem solving across cross-organizational boundaries
- Able to extend influence to other departments or groups
- Able to lead an organization includes black box, white box, release engineering, and test tool automation, etc
- Provides a broad range of creative solutions
- Effective at implementing constructive, cross- functional process solutions
- Skilled and polished communicator; skilled coordinator; able to convince or gain acceptance for solutions in a variety of sensitive organizations
Manager Quality Engineering
07/2010
-
03/2015
Phoenix, AZ
- Interfaces productively with cross-functional directors and other levels of management
- Communicates with an ideal combination of candor, tact and diplomacy
- Promotes a creative climate; encourages an environment of innovation and excellence
- Creates an overall department strategy; able to identify and fill in training needs and skills sets gaps across a department
- Delegates assignments to maximize organization strengths and enhance management performance; skilled at making thoughtful determinations and using resources effectively
- Able to obtain full commitments throughout the organization
- Manages and responds to Software Quality Engineering issues with related groups such as Development, UX, Production Services, Performance Management, DevOps, Product Management and Customer Support
- Manage resource assignments to achieve target utilization levels
- Source, hire, onboard, train, and coach team members
Senior Manager, Quality Engineering
12/2004
-
02/2010
New York, NY
- Work with the team to define specific, measurable, and achievable goal
- Ensure qualification and validation of all equipment in close collaboration with process engineering & automation teams
- Once operational, serve as the main point of contact for Key Quality Engineering topics
- Experience in pharmaceutical or biotech manufacturing environment
- Design Transfer and New Product Introduction for vision projects as they approach manufacturing through participation and review of associated pFMEA, Equipment IQ, OQ, PQ, and process PPQ documentation
- Full participation as a member of the product quality management team in organizational planning, resource planning, identifying and leading quality improvement initiatives as well as participating in such initiatives led by others
- Hiring, mentoring, and managing team of QA & Support Engineers
- Use of statistical techniques to develop and improve products and processes
- FMEA (Failure Mode and Effect Analysis)
Education
Southern Virginia University
1999 - 2003
Engineer's Degree in Computer Science
Professional Skills
- Strong analytical, troubleshooting and debugging skills and associated problem-solving skills is required
- Strong analytic skills as proven by track record for analyzing and fixing complex problems in products and processes
- Strongly demonstrated organizational and project management skills
- Excellent testing and debugging skills
- Strong problem solving and programming skills
- Excellent communication, technical writing and computer skills
- Excellent verbal and written communication skills, including a high command of verbal and written English
How to write Manager, Quality Engineering Resume
Manager, Quality Engineering role is responsible for interpersonal, leadership, software, auditing, training, customer, technical, development, engineering, compliance.
To write great resume for manager, quality engineering job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Quality Engineering Resume
The section contact information is important in your manager, quality engineering resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Quality Engineering Resume
The section work experience is an essential part of your manager, quality engineering resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, quality engineering responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, quality engineering position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Quality Engineering resume experience can include:
- Strong interpersonal skills, planning, and follow-up skills and ability to hold others accountable
- Strongly demonstrated written and verbal communication and presentation skills to all levels of an organization
- Strong working knowledge of design transfer, risk management, software validations and process validations
- Strong influential and interpersonal skills
- Development and/or test automation experience. Experience in network programming and/or developing/designing large software systems
- Strong understanding of failure analysis, test method validation and engineering tolerances
Education on a Manager, Quality Engineering Resume
Make sure to make education a priority on your manager, quality engineering resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, quality engineering experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Quality Engineering Resume
When listing skills on your manager, quality engineering resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, quality engineering skills:
- Excellent communication skills (via multiple media)
- Strong debugging skills with C/C++, Python and Make files. Able to understand different logs and root cause the issue
- Strong hardware / software debug, problem solving, and analysis skills
- Strong verbal, written and interpersonal listening skills with track record of successful project management
- Team oriented; strong interpersonal skills
- Excellent communication skills including ability to provide written and verbal instruction in
List of Typical Experience For a Manager, Quality Engineering Resume
1
Experience For Manager Quality Engineering Resume
- Experience setting goals and focusing on results
- Experience gathering and relationship building with internal/external teams and clients
- Experience leading cross-browser and cross-device testing strategies
- Hands-on experience conducting business process quality assurance analysis to improve efficiency and quality of ongoing operations
- Experience leading software or related technical engineering teams
- Experience leading software engineering teams
- Experience writing UI-based test automation using Selenium and Selenium-based page objects
- Experience managing software development teams delivering high quality enterprise ready software
- Software Quality Assurance/Engineering experience
2
Experience For Senior Manager Quality Engineering Resume
- Experience in supplier development and auditing
- Proven ability to manage through conflicting requirements and make difficult trade-offs when resources are scarce
- Serve as manager of remote/on-site consultant Quality engineers. Address their onboarding, performance, and effective engagement on teams
- Participate in the project prioritization meetings and communicating information up and down the line
- Experience with test automation and testing frameworks
- Experience with test automation and testing frameworks & toolsets
- Experience driving positive change in the team via process improvement
3
Experience For Senior Manager, Quality Engineering Resume
- Experience providing guidance and direction to project team
- Experienced with Service Virtualization using open source or commercial tools
- Strong understanding of the software development lifecycle and business acumen
- Experience in a graphics / compute / virtualization applications engineering / customer support technical role, and people management
- In managerial position with team leading experience
- Strong knowledge of Compute and Machine Learning environments
- Experience with defect tracking systems, test management systems and software revision control is required
4
Experience For Associate Manager Quality Engineering Resume
- Demonstrated expertise in reviewing BDD/TDD practices, analyses, test frameworks, and management tools
- Experience leading a team of developers
- Experience in the development of mechanical medical devices, including sterile devices
- Strong knowledge of API-level client/server testing in Java, python
- Experience working with complex electro-mechanical systems
- Hands on experience w/ a programming language such as Java/C#
- Hands on experience w/ a scripting language such as javascript
5
Experience For Senior Manager Quality Engineering & Test Automation Resume
- Experience with database technologies like MySQL and operating systems such as Linux
- Experience in working with different quality metrics
- Experience in providing effort estimate
- Experience writing Java or other object-oriented languages
- Experience writing Selenium-based automation or similar software automation tools and frameworks
- In people management experience
- Foster cost effective solutions at scale
- Experience in test automation with technologies such as Selenium WebDriver, Java or QTP
6
Experience For Manager, Quality Engineering & Assurance Resume
- Demonstrated contributions in Audio, Video and/or Screen-sharing technologies would be highly relevant in this role
- Cloud experience, (e.g. AWS), in a SaaS business model is highly desirable
- Proven ability to build and manage teams and to project-manage cross-functionally
- Proven ability to lead and motivate across functional boundaries
- A strong desire to make work fun
- Knowledge and hands-on experience with VMware products such as vSphere, NSX and/or vCloud Director is essential
7
Experience For Associate Manager, Quality Engineering Resume
- Experience with test automation frameworks and CI/CD tools is essential
- Practice and promote teamwork; set a good personal example of attitude and performance
- Experience as a Quality Engineer
- Directs activities for supplier qualification, approval, audits, process validations and part qualifications
- Review and approval of design verification and validation plans to ensure that design outputs meet the design inputs
- Ensure production equivalency is reviewed, documented and tracked as required per verification and validation protocols
- Strong knowledge of Linux and Windows setup, usage, debug
- Experience in a regulated environment
8
Experience For Manager Quality Engineering Validation Resume
- Experience in Design Controls and Risk Management related to NPD
- Engages with the local business and associates toward the effective promotion of organizational goals
- Oversee the validation activities
- Cultivate an Onsite-Offshore experience by managing a number onsite and offshore engineers
- Knowledge and/or experience of Java/C/C++ development
- Good knowledge of payments domain message flows, architecture, common design patterns, ISO message protocols, simulation/emulation tools highly desirable
9
Experience For Manager, Quality Engineering Resume
- Be an effective member of the cross-departmental Functional Management Team to foster continuous quality compliance, cost, and improvements
- Demonstrate knowledge of subject matter related to quality and compliance is required
- Build strong relationships with Development & Product Management teams and partner with them on the automation projects
- Professional experience in quality assurance or application development
- Over 10 years professional experience in quality assurance or application development
- Strong ability to contribute to critical/complex projects and function independently within established framework
10
Experience For Manager Quality Engineering Resume
- Demonstrated ability to define processes for test case strategy, test case execution, and defect analysis
- Proven ability to drive and coordinate release management process
- Experience with test case management tools such as JIRA and Zephyr
- Demonstrated ability to lead and manage in a way that results in highly-engaged teams
- Strong ability to drive processes for improved automated suites
- Experience with test automation tools/frameworks, such as Protractor, Selenium, Mocha, Postman and/or Newman
- Be an effective member of the cross-departmental Functional Management Team to foster continuous quality compliance, cost, and proactive improvements
List of Typical Skills For a Manager, Quality Engineering Resume
1
Skills For Manager Quality Engineering Resume
- Strong project management skills. Makes tradeoffs and presents them convincingly to others, doesn’t let things fall through the cracks
- Relevant experience in Quality assurance & testing, including min 2-3 years of people management experience
- Experience in Verification, Validation, Testing Techniques, Testing Types, Bug Flow and familiarity with the concepts of SDLC and STLC
- Experience managing and developing teams of highly skilled and motivated engineers
- Strong experience with TFS and Microsoft Testing Suite required
- Excellent working knowledge of medical device regulations (21CFR), ISO 13485:2003, ISO 14971:2012, Medical Device Directive, Good knowledge of FD&C law
- Experience hands on experience in one or more of the following: AWS, mobile, Web frontend or Backend test
- Proven leader who has built strong teams through collaboration, shared responsibility, and encouraging innovation at all levels
2
Skills For Senior Manager Quality Engineering Resume
- Aggressively develop and coach current team members to ensure necessary skills are in place to support Quality Engineering transformation
- Refined multi-tasking and time management skills
- Strongly demonstrated attention to detail
- People leadership and mentorship skills
- Look for opportunities to grow and develop the team by aligning their skills and interests with project opportunities
- Good QA sense, knowledge and experience in software testing
3
Skills For Senior Manager, Quality Engineering Resume
- Demonstrated regulatory audit facing experience
- Excellent judgment in the presence of competing priorities and incomplete data
- Technical skills (working knowledge of medical, clinical and financial terminology)
- Demonstrated team leadership & management experience
- Demonstrated team and senior management leadership experience with teams over 10 people
- Established project management, interpersonal and leadership skills
- Able to communicate clearly and effectively up, down, and across organizations
- Proven experience and knowledge with FDA CFR 820 and ISO 13485
- Operating systems experience in Linux
4
Skills For Associate Manager Quality Engineering Resume
- Training or commensurate experience in the science of quality
- Understanding of the NPI (New Product Introduction) process and Process Validation expertise is required
- Software product quality engineering experience including test planning, implementation and execution
- Experience configuring and utilizing OpenStack and/or Amazon Web Services for cloud computing
- Thorough understanding of performance testing and automation testing. Hands on experience in JMeter, Perfmon, Selenium
- Experience engaging external IT vendors, including managing vendor selection and maintenance of vendor relations
5
Skills For Senior Manager Quality Engineering & Test Automation Resume
- Experience in using the automation tools for API and UI Testing, test data management, Non Functional testing is required
- Drives positive results against key metrics by leveraging accountability, prioritizing, and creating efficiencies
- Build strong relationships with counterparts in Engineering, Product Teams, Production, Manufacturing Engineering, and others as appropriate
- Breadth of understanding and experience in software engineering and software testing
- Supports continuous improvement processes, analyzing problems and recommending actions for effective resolution
- Experience in Engineering, preferably Design Engineering (Design Controls)
- Strong knowledge of current quality engineering and test automation tools and processes, including JUnit, Pytest, Jenkins, Selenium
6
Skills For Manager, Quality Engineering & Assurance Resume
- Hands on experience developing/testing Cloud based applications/services
- Provide direction and mentoring to an experienced group of quality/automation engineers utilizing Agile techniques
- Experience working with Amazon Web Services (AWS) as a platform and CI tooling
- Strong understanding of risk management in design, manufacturing and post-market surveillance
- Experience leading and managing teams in a high pressure situations
- Experience using automated testing tools like: Protractor, Selenium Web Driver, QTP/ALM, SoapUI, JMeter
- Experience managing large scale software development projects through complete release cycles and working with cross-functional business and technology teams
7
Skills For Associate Manager, Quality Engineering Resume
- Experience delivering software through agile development teams using continuous integration tools
- Experience in leading projects and dealing across functional teams activities
- Experience within Quality, Engineering, Manufacturing or relevant discipline
- Recent experience building and mentoring a new team
- Depth of understanding and experience in multiple areas of software testing
- Position requires good understanding and knowledge of software operations and development support practices
- Lead the Quality Engineering teams to define and execute effective automation tools & frameworks
- Experience in testing SaaS or Solution-based applications
8
Skills For Manager Quality Engineering Validation Resume
- Hands on experience with development/testing of VMware products
- Experience with Hadoop, streaming, IoT and related projects
- Demonstrated success delivering SaaS products
- Experience in a management position for test engineering or QA teams
- Experience in leadership development and team building
9
Skills For Manager, Quality Engineering Resume
- Experience in migrating from mainframe to Cloud/micro-services
- Experience of working with other developers to ensure that systems are designed for reliability, performance and testability
- Experience testing across a variety of platforms: web and mobile user interface, APIs (REST and SOAP), and Mainframe and UNIX
- Drive the adoption of proven testing patterns and technologies to ensure timely high quality releases
- Quality engineering experience
- Experience managing quality aspects of large scale software projects
10
Skills For Manager Quality Engineering Resume
- Experience managing SDET’s
- Experience in working on Cloud based SaaS services
- Experience designing scale, performance and uptime tests is required
- Demonstrate extensive understanding of automation development cycle and how it fits into an iteration
- Cultivate an Onsite-Offshore experience by managing a large number onsite and offshore engineers
- Solid Java or Ruby Programming chops (3+ years)
- Experience with Red Hat OpenStack Platform or other cloud technologies
- Demonstrated proficiency with common MS office programs (Word, Excel, PowerPoint, Project)
- Demonstrate flexibility and capability of managing multiple tasks
List of Typical Responsibilities For a Manager, Quality Engineering Resume
1
Responsibilities For Manager Quality Engineering Resume
- Strong experience in Automated SQA practice in Linux and Windows application development environments, with Enterprise-class applications
- Excellent knowledge of the philosophy and principles of quality engineering and quality management
- Strategically plans talent acquisition and development to fulfill current and future skill / talent needs
- Provide effective tactical Quality leadership for Quality Engineers and direct reports
- Excellent knowledge of Minitab or other statistical software, MS Word, Excel and MS Project
- Manage the team of Project Quality Engineers and Site Validation Leader
- Experience with functional and scale/performance testing large-scale systems
2
Responsibilities For Senior Manager Quality Engineering Resume
- Budgeting or forecasting for testing as a service dependent on organizational process
- Defining Test Strategy for the Program keeping functional and nonfunctional requirements in consideration
- Presenting an aggregate view of testing utilization to high level management
- Understanding of Object Oriented Programming/Design principles
- Working knowledge of Geometric Dimensioning and Tolerance and ability to read technical drawings
3
Responsibilities For Senior Manager, Quality Engineering Resume
- Monitoring the risk management process as part of post market surveillance
- Training in the quality sciences
- Serving and proponent for quality across enterprise
- Comprehensive understanding of testing procedures including: functional, usability, and security testing
- Provide visibility to Quality Engineering transformation progress and results, including relevant metrics demonstrating improvement
- Total of (six) 6 + years in software engineering (design, development, refactoring, etc.) and quality engineering (e.g. TDD, ATDD, test automation, etc.)
4
Responsibilities For Associate Manager Quality Engineering Resume
- Basic knowledge of APIs including calling SOAP and REST end points using JSON and XML Data is required. Expertise with tools such as Charles, POSTMAN desirable
- Ensure team members are adhering to procedures and policies when selecting methods, techniques and evaluation criteria for obtaining results
- Proficiently understand Requirements gathering/Testing/Defect management and tracking
- Knowledge and understanding of networking, storage systems and data center operations tools and technologies
- Translate overall Quality Engineering vision and direction into specific plans for each team, appropriate to the resourcing and technical context for each team
- Optimize resource utilization across teams, including the strategy for vendor partnerships and consulting resource usage
- Provide guidance to developers in unit testing and code quality practices relative to the proposed solution; guide and support refactoring where needed
- Maintain a leading-edge understanding of QA as related to interactive technologies best practices
- Contribute to process improvement by socializing and motivating the adoption of processes across multiple product teams
5
Responsibilities For Senior Manager Quality Engineering & Test Automation Resume
- Present reports, communications and quality assurance training materials providing recommendations for actions necessary to achieve desired results
- Facilitate collaboration between software engineering, business stakeholders, project management and quality engineering groups
- Develop and Facilitate a continuous learning environment investing in team members professional growth
- Support the Quality Department objectives and goals by managing or participating in Quality projects
- Lead a team of Test Automation Shared Service Team who are responsible for the following and assist Testing Services team on Test Automation needs
- Develop working relationship with Value Stream Directors to develop an understanding of quality needs and opportunities for improvement
- Capable of independently leading a development team and providing input to both high level architectural design and low level designs
6
Responsibilities For Manager, Quality Engineering & Assurance Resume
- Ensure that project is tested end to end; coordinating QA testing with other scrum teams as necessary
- Goal setting, monitor the progress and providing constructive feedback to the testers/direct reports
- Mentor and develop department personnel, including dedicated succession planning and contingency management
- Resource scheduling and planning to support QE objectives
- Establish metrics that are leading and lagging indicators of quality
- Find competing technology initiatives across the organization and where possible collapse them in order to promote reusability
- Identify legitimate technology and process gaps; promoting appropriate solutions
7
Responsibilities For Associate Manager, Quality Engineering Resume
- Be a technology thought leader within quality engineering
- Familiarity with virtualization and cloud computing technologies
- Work with other disciplines (Development, BA, Scrum Masters, etc.) to socialize the Quality Engineering vision and ensure support
- Exhibit expertise in handling large scale programs/projects that involve multiple stakeholders (like Business, Dev, Ops, Product, UX)
- Incorporate best practices around test reporting, CI/CD, test maintenance
8
Responsibilities For Manager Quality Engineering Validation Resume
- Understand and navigate the complexity of testing on multiple platforms for a large number of users
- Manage teams in areas of quality management/operational excellence in a high volume and diversified manufacturing environment
- Ensure FAA Designated Manufacturing Inspection Representative (DMIR) services are available at all division locations
- Coordinate business application testing within QA for S&P Global strategic projects
- Drive process improvement in the organization to reduce the overall defect rate and increase testing efficiency
- Comfortable working on different projects simultaneously
- Directs activities as well as sets goals and objectives for the Quality Engineering Department
- Lead a team of Agile Quality Architects who are responsible for the following and assist in Test Strategy for the Enterprise
- Implement the best practices for Automation, Performance Testing and other Non-Functional tests
9
Responsibilities For Manager, Quality Engineering Resume
- Incrementally improve the automation tools, automated tests, and processes, while facilitating time to market for product releases short term and longer term
- Provides ongoing assistance for end users, development team, and other partner groups for a particular application, system or process
- Build and maintain word class performance testing framework to meet the needs of the enterprise i.e Web, Thick Client, Mobile and Batch Applications
- Provide thought leadership in coming up with a roadmap for the Quality Architects and Test Automation team and support in Implementation
- Passion for delivering quality, world-class solutions for business partners and stakeholders/customers
- Exposure to emerging technologies Micro Services, Cloud Native development
- Broad knowledge of manufacturing operations and quality system practices
10
Responsibilities For Manager Quality Engineering Resume
- Gain an in-depth understanding of the architecture and flow of data for their project area
- Be accountable for the QA test strategy for their scrum team ensuring review and sign off from key stakeholders
- Personal support, mentoring, and professional development for testers
- Continuously evaluate departmental progress toward tactical goals and objectives adapting them to meet customer and business needs
- Pursue and maintain a functional knowledge of global regulation affecting the local business
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