Mailroom Supervisor Resume Sample
Elaina Corwin
21035 Bogan Locks,
Los Angeles,
CA
+1 (555) 535 9112
Work Experience
Mailroom Supervisor
06/2016
-
PRESENT
Detroit, MI
- Daily sorting, pickups and deliveries of U.S. and inter-office mail
- Support employees on all mail requirements
- Maintain all mail stops (new hires/terms)
- Handle all Fed-Ex, UPS and certified mail as requested
- Receive, log-in, and contact the appropriate party for pick up or delivery of all incoming packages
- Processes and distributes all incoming mail and packages
- Reconciles and is accountable for all incoming and outgoing mail and packages
Mailroom Supervisor
01/2013
-
12/2015
Dallas, TX
- Acts as primary backup for all mailroom staff as necessary for vacation backfill, absences, lunches, training, morning and afternoon breaks
- Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers as necessary
- Manage and motivate Mailroom and Shipping & Receiving staff for multiple sites
- Responsible for timesheets and tracking PTO
- Act as the direct liaison with couriers (FedEx, UPS, Neopost…) and related Support Services vendors
- Effectively manage multiple and competing priorities, as well as one’s own time
- Supervise the mailroom staff, creating schedules, holding team to KPIs and over all service in the mailroom
- Manage all vendor contracts that are associated with the mail room
- Participate and manage staff in the individual performance management program, and personal development planning
Education
Argosy University - Twin Cities Campus
2007 - 2012
School's Degree in Management
Professional Skills
- Operate and maintain a variety of office equipment (copy machines, fax, computers, postage meters) Excellent customer service and follow-up skills
- Excellent customer service and follow-up skills#LI
- Demonstrated excel and power point skills
- Computer skills including: Excel, Microsoft Word, and Outlook
- Computer skills: Excel, Word, and Outlook
- Proven track record of performance and results
- Experience in Management and Process Improvement
How to write Mailroom Supervisor Resume
Mailroom Supervisor role is responsible for reporting, shipping, training, credit, travel, outlook, excel, power, inventory, mortgage.
To write great resume for mailroom supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Mailroom Supervisor Resume
The section contact information is important in your mailroom supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Mailroom Supervisor Resume
The section work experience is an essential part of your mailroom supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mailroom supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mailroom supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Mailroom Supervisor resume experience can include:
- Experience is supervising small teams
- Supervise the mailroom staff, creating schedules, holding team to Key Performance Indicators and over all service in the mailroom
- Scan incoming deliveries from FedEx, UPS, USPS, DHL, FedEx Ground/Home, and any other deliveries
- Support clients with international outbound shipments, paying close attention to international requirements as outlined in the account SOPS
- Package material according to PO specifications
- Order crates and coordinate packaging of international shipments (China)
Education on a Mailroom Supervisor Resume
Make sure to make education a priority on your mailroom supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mailroom supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Mailroom Supervisor Resume
When listing skills on your mailroom supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mailroom supervisor skills:
- Effectively leads a staff of Mail Room Specialists to ensure daily tasks and department goals are met
- Effectively communicates with all facets of the project to further Mailroom goals
- Extensive experience in local mail, shipping & receiving and international export policies and compliance, including all documentation
- Package and label outgoing goods
- Monitor and operate all mail room equipment and ensure adequate funding is supplied for the postage equipment
- Coordinate consolidated shipments to various sites
List of Typical Experience For a Mailroom Supervisor Resume
1
Experience For Mailroom Supervisor Resume
- Maintain Client Parking which includes, waiting lists, working with the city, organizing and maintaining all requests
- Coordinate hazardous shipping with EHS department
- Coordinate international shipping with International department
- Assist drivers with loading of freight
- Orders and maintains office and cleaning supply inventory
2
Experience For Mailroom Supervisor Resume
- Support data collection, analysis and reporting
- Supervise and support the day to day delivery of mail services on site in accordance with all agreed policies, procedures
- Maintain Client Specific Responsibilities such as audit perks and other services, handling swag, managing vendors, bike and parking registration, handling events/ops, IT returns and leaver process
- Actively support and supervise an environment of teamwork, co-operation, performance excellence and personal success
- Palletize or crate larger items for shipments
- Vapor seal and package small crates for international shipments (China)
- Set up shipments in UPS system for small package and with various LTL carriers for large items
3
Experience For Mailroom Supervisor Resume
- Be able to work in a CMMS system to collect all requests and send to correct people
- Maintain Client Specific Responsibilities such as audit perks and other services, handling swag, managing vendors, and parking registration, handling events/ops, IT returns and leaver process
- Dispatches work orders to vendors when required
- Works collaboratively within the facility management team
- Serve as the point of contact for Client employee inquiries and issues related to mail services
- Anticipates and responds to Client’s needs and concerns
- Identifies potential risks and escalate, to ensure no incident or disruption to the Client’s operations
List of Typical Skills For a Mailroom Supervisor Resume
1
Skills For Mailroom Supervisor Resume
- Receiving and delivering incoming company mail to individuals and departments
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
- Proper, safe driving technique
- Working in a mailroom
- Be on feet for extended periods of time and perform heavy lifting of boxes and packages
- Work with Corporate Services to maintain Chicago office’s document storage and shredding account
- Provide building with necessary supplies
2
Skills For Mailroom Supervisor Resume
- Direct and encourage team success
- Lead team meetings and employee interviews
- Manage issues and complaints
- Ensure deliver letter mail and packages throughout Provo, Lindon, and Lehi
- Supply individuals and departments with office supplies
- Take care of other Mailroom tasks as needed
- Flexibility to support all operational hours based on business needs, (standard crew shifts include)
- Able to obey all traffic laws and regulations
- Work in a fast pace environment and able to be flexible with team and requests
3
Skills For Mailroom Supervisor Resume
- Work is in office environment
- Monitor shipping costs and ensure compliance with company’s approval and tracking procedures. Actively review mail to confirm mail has appropriate postage and personal mail is accounted for financially by the sender
- Supervise department operation, ensuring proper delivery, documentation and shipping of mail and packages. Work with department staff to identify opportunities for cost reduction and operational efficiency improvement
- Review shipping and mailing charges, ensuring proper allocation of cost. Investigate and resolve charging issues. Provide training to staff and customers in operation of equipment and systems
- Open, sort, inspect and distribute all incoming and outgoing external mail, inter-office mail and packages. Log and process all incoming/outgoing legal, special and certified mail. Operate postage machine and other mailroom machines and systems
4
Skills For Mailroom Supervisor Resume
- Coordinate and document destruction of sensitive files utilizing internal equipment and external contract shredding resources
- Maintain adequate inventory of mailroom operational and office supplies
- Schedule delivery and relocation of records
- Update employee location and office assignment
- Manage and directs all material transfers between employees and buildings
5
Skills For Mailroom Supervisor Resume
- Direct team meetings and manage employees time/pay
- Monitor employee emails and requests
- Manage employee issues and complaints
- Follow time sensitive pick-up and delivery schedule
- Stock and supply company printers with paper and toner as needed
- Assist with other Mailroom tasks as needed
- Manage the facilities requests in the account work order system for the team
- Schedule the teams work for moves, dock activity and event set up and tear down
6
Skills For Mailroom Supervisor Resume
- Actively help the team with tasks when additional manpower is required
- Perform analysis, identify trends of the MR Specialists, and recommend corrective action to the Operations Manager
- Receive, sort, and prepare incoming mail, including documents for scanning Operate scanning equipment, mailing machines, copiers, fax machines, and postage meters Batch documents received and organize them for appropriate project staff
- Coordinate Document Control workflow to ensure accurate and timely processing of mail
- Travel to and from the mail house, post office and any other locations, as necessary. Act as a courier for messages, documents and packages for in-house deliveries
- Perform annual EPRS (Employee Performance Review System) for all mailroom employees
- Maintain records for all incoming items from various vendors, mailroom operations and work with the account dept. to ensure invoices and packing slips are verified
- Set up and send out the monthly CMVI revenue notices going out to 375 cities, towns and State agencies, advising them of what revenue has been generated by collection of motor vehicle citations
7
Skills For Mailroom Supervisor Resume
- Set-up and do various “special runs” for other RMV departments such as Medical Affairs, Special Plates, DCU, Vehicle Safety , Inspection, Licensing and Registrations. Central Services supplies various inserts that go into other departments outgoing mail and providing folding & inserting services for various RMV departments
- Processing of daily DCU (Driver Control Unit) “Suspensions and Court Warrants” which is usually 1,000 to 1,300 pieces of outgoing mail daily and is extremely time sensitive
- Working knowledge of personal computers, mail tracking and inventory management systems
- Assist in ordering and distributing incoming office supplies from various vendors
- Assist with processing all incoming and outgoing mail inter-office/postage mail to and from other MassDOT locations
8
Skills For Mailroom Supervisor Resume
- Assist with sorting and preparing all packages for the couriers
- Maintains service level agreements about all Customer mail, shipping & receiving procedures
- Keeps current with technology and issues within the mail, shipping & receiving discipline
- Set-up and run all outgoing license plates, this volume varies from a 100 a day to as many as 4,600 on some day
- Assist in the handling of returned plates and other materials required to be boxes up for shipment to the warehouses
- Utilized as subject-matter-expert for domestic and international shipping, as well as special projects
- Responsible for correct reporting of all payroll, budget, and inventory functions
9
Skills For Mailroom Supervisor Resume
- Ensures compliance, with all security, housekeeping and safety regulations
- Log, sort and track UPS and FedEx packages
- Ensure the mailroom operations meets all Federal and Post Office codes and standards
- Attend all mandatory supervisory classes
- Responsible for daily staff operations for mailroom
- Knowledge of United States Postal Service, FedEx, and other delivery services
10
Skills For Mailroom Supervisor Resume
- Prepares, processes and tracks all purchase orders and change orders for supplies, equipment, and service
- Compiles statistical data necessary for Customer reports
- Oversees daily mail runs
- Ensure mailroom operations are executed in a manner consistent with the client’s standard processes, professional brand image and compliant with applicable local laws
- Manages the receipt and delivery of incoming and outgoing mail and packages using an automated system to track and manage activity
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