Logistics Operations Resume Sample
Giles Toy
9410 Jake Port,
San Francisco,
CA
+1 (555) 509 0112
Work Experience
Logistics Operations Specialist
08/2016
-
PRESENT
Philadelphia, PA
- Creates energy to deliver company goals through creation and comprehensive communication of practical “hands-on” operational plans and strategies
- Work with legal to establish user policies documentation
- Department Executive and user acknowledgement documentation
- External website access controls established with parcel shipping company’s
- User training program
- User access program including audit of authorized and inactive users and deactivation
- Billing audit and payment monitoring and controls
- Audit program including activity statements
- Optimize service and spend
Logistics Operations Analyst
05/2010
-
04/2016
San Francisco, CA
- Manage and track day-to-day Device logistics operations acting as key point of contact with Amazon Fulfillment centres, Forwarders, Instock planning teams and Retail Kindle team
- Own the coordination of international inventory transfers between Amazon locations
- Handle daily tactical issues
- Support daily operations as a point of escalation for inbound/Fulfilment centre queries
- Manage multiple tasks and consistently meet deadlines
- Maintain documentation for internal reference
- Have OCONUS customer interface
Logistics Operations Assistant
06/2006
-
12/2009
New York, NY
- Logistics transportation management system integration requirements and controls
- Monitoring program to identify and react to false use of the parcel accounts by non-authorized users
- Share recommended management practices across TWDC
- Agreement and compliance with the Samaritan’s purse statement of faith and policies
- Experience with progressive responsibilities in a logistics environment
- Problem solve and propose solutions to current processes and systems
- Identify ways to streamline logistics processes
Education
Seton Hall University
2002 - 2006
Bachelor's Degree in Logistics
Professional Skills
- Proven influencing skills, including evidence of having presented decision-oriented / action-oriented presentations
- Excellent decision-making, problem solving and time management skills
- Lean/Six Sigma skills/qualifications/experience
- Excellent written and oral communication and interpersonal skills and the ability to think on your feet
- Excellent communications skills; presentation, interpersonal, verbal and written
- Excellent Customer Service and Communication Skills, highly service orientated
- Prior experience using Microsoft Applications for tasks such as communicating via email and preparing reports and work schedule
How to write Logistics Operations Resume
Logistics Operations role is responsible for interpersonal, computer, analytical, software, word, database, training, communications, excel, coaching.
To write great resume for logistics operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Logistics Operations Resume
The section contact information is important in your logistics operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Logistics Operations Resume
The section work experience is an essential part of your logistics operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous logistics operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular logistics operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Logistics Operations resume experience can include:
- Awareness of current logistics systems / materials handling equipment and providers. Competencies and Skills required
- Proficient in project management, written and verbal communication and analytical skills
- Developing, maintaining, analysing & communicating departmental KPIs (in conjunction with Operations Manager) to assess effectiveness and efficiency
- Creating and maintainmaintaining an effective inbound work flow
- Understanding / experience of warehouse management software like Oracle / SAP
- Related experience in the ocean and air export forwarding either handling operational execution and/or customer service
Education on a Logistics Operations Resume
Make sure to make education a priority on your logistics operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your logistics operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Logistics Operations Resume
When listing skills on your logistics operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical logistics operations skills:
- Solid communication skills including experience with communicating with others from different countries and cultures
- Good communication skills in both writing and spoke Danish, as well as communicative in English language
- Strong analytical, solutioning and negotiation skills. Clear focus under pressure
- Solid computer skills including MS Word and Outlook. Ability to learn proprietary software applications
- Very good operational computer skills (MS Office)
- Very good numeracy and literacy skills
List of Typical Experience For a Logistics Operations Resume
1
Experience For Logistics Operations Specialist Resume
- Problem solving skills; ability to use good business judgment and make decisions
- Specific Warehouse Management System skills
- Perform timekeeping data collection and validation, generate reports to track timekeeping information and attendance
- Highly experienced in building and maintaining Customer Relationships
- Experience in Logistics, at-least 2 years working on global platform
- Supply Chain Working Experience (+8 years)
2
Experience For Logistics Operations Analyst Resume
- Experience in an operational role in supply chain operations, logistics, manufacturing, call centres, retail customer services
- Work experience in third-party logistics, in operations and/or customer facing role
- Experience in logistics, international operations or related field
- 3 – 5 years’ experience in cooperation of Logistic Service Provider
- Manage Silicon System Group (SSG) Finished Goods coordination’s and customer deliveries
- Logistics performance analysis - miss validation, reclassification, anomaly investigations, etc
- Arrange, schedule, and dispatch loads to employee drivers operated by Roadrunner LTL
- Experience in the Automotive Logistics industry
- Good awareness of and exposure to WH & S requirements
3
Experience For Logistics Operations Supervisor Resume
- Good knowledge of Applied ERP (SAP 6.0) logistic modules
- Good Microsoft “office” applications knowledge
- Providing guidance in order to maintain lowest possible cost of transportation while maintaining highest level of service
- Picking and putting away of security items
- Ensuring adherence to the instructions and symbols on boxes such as “fragile” and “this way up” and handling these items accordingly
- Ensuring product is unloaded in a safe and efficient manner with minimal product or packaging damage
- Ensuring that all MHE and supporting tools are available and maintained
4
Experience For Logistics Operations Leader Resume
- Creating and maintaining a daily resource plan to align with the daily work load. Organise for appropriate temporary labour levels
- Monitoring packaging quality upon receipt and initiate remedial action (short and long term) as appropriate
- Monitoring all overtime adhering to approval levels
- Assisting the Manager in reviewing the P&L on a monthly basis and ensure that budget is met and profitability is maintained
- Working in any of our supply chain businesses: planning, procurement, customer service operations, transportation, or distribution
- Monitoring of all overtime adhering to approval level
- Willing to travel domestically as needed
- Monitoring open and incomplete vendor receipts
5
Experience For Site Logistics Operations Technician Resume
- Protecting the quality and integrity of Parts supplied to the customer
- Ensuring MHE preoperational check requirements are adhered to and that preventative maintenance is undertaken
- Ensuring weekly toolbox and daily pre-start meetings are conducted
- Monitoring cost control & recovery for out-of-scope work performed
- Assisting with Inventory Control Team when required
- Monitoring performance of cartage carriers for the client and report any issues or opportunities to the Operations Manager
- Ensuring quality control and systems adherence remains at a high level
6
Experience For Logistics Operations Integration Leader Resume
- Monitoring of Cost control & recovery for out-of-scope work performed
- Monitoring of International, Local and Return receipts
- Monitoring performance of carriers for relevant accounts issues to be reported to Domestic Transport
- Processing of orders in a timely manner
- Ensuring all staff comply with Occupational Health & Safety policies and procedures and ensure the work environment is safe
- Implementing optimization solution in operational scope of work activities
7
Experience For Logistics Operations Assistant Resume
- Monitoring the return process by POD
- Monitoring Transport Service Providers service to guarantee perfect customer service
- Providing together with Finance team explanation and analysis of current payment issues
- Training in Six Sigma, Lean methodologies desired
- Training and Exercise,
- Preparing the required reports & KPI’s
- Liaising with internal/external customers
- Ensuring that each days scheduled receipts are received, put away and processed on or ahead of schedule
8
Experience For Senior Site Logistics Operations Manager Resume
- Preparing and providing quarterly and annual performance evaluations
- Understanding of SAP Master Data Management
- Understanding of QA inspections, technical requirements, safety issues, & customer management related to the usage of used assets
- Provide team with productivity reports, gathering feedback and ensuring team is improving
- Assist with month-end processing. Inclusive of liaising between front office and accounting
- Data retention management for the receiving (receipts), staging (pick lists), and shipping teams (export docs)
- This is a key supporting role in the ongoing projects and operations in the area of warehousing and transport
- Takes initiative in identifying and resolving issues around pricing
9
Experience For Logistics & Operations Manager Resume
- Perform basic mathematical calculations as they relate to calculating pricing, revenue, and margin
- Develop, implement, and monitor quality control programs specific to postponement packaging and repackaging activities in the regional distribution center
- Attend Mailing Services Safety and Tailboard meetings, scribe and publish meeting notes for the team
- Maintain end of month records, track and report on progress, assist with variance tracking, research, analysis and reporting
- Maintain Stamp metering balances and collect data for reporting purposes
- Monitor and address both positive and negative performance providing training needs when appropriate
- Import/Export Support - part screening for importability, pre-screening daily reports, manual invoice adjustment, etc
- Inventory controls (expiry, part audit, stock integrity processes, inventory cycle counting, inventory-related reporting, etc.)
10
Experience For Logistics Operations Site Manager Resume
- Inbound controls processes (PRT, STO monitoring, pre-alerts, stock in-transit reporting, escalations management, etc.)
- Personally monitoring ad-hoc/emergency client requests and ensuring satisfactory completion
- Interfaces with internal organization. Planning, GCC, Order Fulfillment, FSO, Purchasing, GRFO, as well as Applied customers
- Implementation of new carriers / new business according to sourcing strategy
- Assist with identifying potential RFPs and negotiating new rates for cost savings opportunities
- Resolve all discrepancies with regard to billing and Courier invoicing payment process
List of Typical Skills For a Logistics Operations Resume
1
Skills For Logistics Operations Specialist Resume
- Good interpersonal communication skills, possibly in an international environment, depending on domain scope
- Proven ability to prioritize workload and meet deadlines in a fast paced, changing environment
- Prior experience in fulfillment & logistics operations including material flows from source to customer
- Demonstrated experience and ability to manage cross-functional relationships at multiple levels of the organization
- Computer literate, specifically: MS Office skills - including an advanced working knowledge of MS Excel
2
Skills For Logistics Operations Analyst Resume
- Computer skills: MS Office (especially Word & Excel), knowledge of SAP, OTM is an asset
- Total work experience in supply chain management including experience in leadership role, commodity management and supplier development desirable
- Intermediate computer skills (MS Word, Excel, Exceed WMS etc)
- Prior customer service experience in the Transportation Industry
- Work effectively with all levels of staff and leadership (internally and externally)
- +3 years of experience in SCM/Logistics in high-tech industry with a proven track record of results
- Knowledge and understanding of Supply Chain/Purchasing process procedures and work instructions and operates within them to ensure compliance to quality system
- Experience managing/leading an operational organization
3
Skills For Logistics Operations Supervisor Resume
- Significant experience working in logistics, engineering, or supply chain management
- Keep transport data valid and provide updates in sourcing data base when required
- Solid working knowledge of SAP
- Multiple years of experience in a project management role in supply chain operations, logistics or manufacturing
- Experience in aviation, operational planning, and/or logistics support
- Min 2 years of experience in Import Operations or Warehousing & Distribution
4
Skills For Logistics Operations Leader Resume
- Good English and German knowledge and the ability to communicate verbally and in writing
- Min. 3 Years’ Experience in logistics or supply chain modeling & simulation
- Proven ability to meet deadlines in a fast-paced changing environment
- Able to apply very good functional computer knowledge in utilizing Microsoft Windows, MAC or other technical tools to complete work assignments
- Solid business acumen and thought leadership in planning
- Experience working with Logistics and the Logistics market
- Good understanding on APAC logistics
- Share operational knowledge and experience with new team members as well as other
5
Skills For Site Logistics Operations Technician Resume
- Previous Logistics or FMCG experience
- Project management and business analyst experience
- Two years of analytical experience in an organization
- Experience with United States Postal Service nomenclature
- Experience with Fulfillment center (FC) operations
- Proven ability to interact well with all levels of the enterprise
- Proven ability to work independently and consistently meets deliverables in a self-directed manner with minimal supervision
6
Skills For Logistics Operations Integration Leader Resume
- Comfortable working in a matrix organization; can operate independently in cross functional team setting
- Approximately 5 years of related experience in Supply Chain planning or operations
- Experience with processes and data management related to Supply Chain planning and
- Strong knowledge in computer operating systems especially SAP
- Bachelors in Logistics, Engineering or Supply Chain (or equivalent knowledge/experience)
- Evidence of an analytical approach using qualitative and quantitative tools and techniques
7
Skills For Logistics Operations Assistant Resume
- Experience of working internationally an advantage
- Proven capabilities in problem-solving
- Languages: English (good spoken and written)
- BA or MBA from accredited university Computer literate with experience in SAP R/3, Microsoft Excel, Word and Power Point
- Validates quotes for accuracy and profitability
- Operations and Supply chain knowledge and 2 to 3 years’ experience
- Proven ability to deliver project objectives on time and to budget
- Good Supply Chain knowledge and financial flows
8
Skills For Senior Site Logistics Operations Manager Resume
- Experience in Logistics environment
- Proven capabilities in Project Management
- Experience in dealing with suppliers/partners
- Experience establishing budgets
- SAP warehousing, transportation and logistics experience critical to the position
- Check the inventories of finished goods in order to ensure the availability of product for the fulfillment of orders
- Experience within the Logistics Industry
- Upply chain/logistics experience
- Have a strong sense of urgency and be able to recognize situations where immediate attention and resolution are neede
9
Skills For Logistics & Operations Manager Resume
- Maintain strong relationship with carriers nationwide
- PC experience
- Development of process effectiveness metrics
- Experience: Up to 2 year(s)
- Receiving the booking and creating the job file by registering the booking details in Damco’s operating system – Kewill
- Developing, maintaining, analysing & communicating with Inventory Control Team when required
- Planning the shipment, sending pre-advice to destination where required, and performing the export compliance check to ensure these aren’t violated
- Working knowledge of Freight Forwarder Operations including the following
10
Skills For Logistics Operations Site Manager Resume
- Managing the receipt, disposition and timely processing/reporting of all returned products
- Organising the scrapping, disposition and reporting of product as directed by the automotive client from time to time
- Managing the receipt and processing of all non-inventory items (e.g. packaging consumables) necessary for the efficient operation of the facility
- Identifing and processing all receipts that relate to cross-docked orders and move to the outbound staging locations
- Creating and implementing a cross training employee development and additional resource flexibility strategy
- Handling a complex vendor supply model and understanding the needs of vendors and internal buying teams to ensure efficient and error free inbound receipts
- Providing Local team with clear and compelling information on performance, fit to take actions/decisions upon
- Providing internal training and workshop to ensure CF team’s digital and data capability
List of Typical Responsibilities For a Logistics Operations Resume
1
Responsibilities For Logistics Operations Specialist Resume
- Evaluate existing capabilities and establish new systems and processes for managing, measuring, reporting, and analysis of Plant shipment data
- Monitor team productivity reports, gathering feedback and ensuring team is improving
- Assist with the daily processing and reconciliation of marketing and feedstock financing agreements
- Coordinate airport and ground transportation for all arriving and departing IFS staff, volunteers, and guests
- Make decisions on freight pricing, load pay, and profit margin using market conditions and Roadrunner goals as guidelines
- Create and maintain all processes and procedures as well as training materials for team new and existing
- Business development; responsible for correctly setting the pricing to a customer to ensure that margins are acceptable for the corporation
2
Responsibilities For Logistics Operations Analyst Resume
- Manage truckload carrier pick up and multi stop execution, tracking, and pricing
- Has an inclusive and collaborative reputation for working on cross-functional teams and delivering on the goals and expectations of the mission
- Contact sourcing plants and carrier for missing/damaged products
- Ensures timely quoting and follow up on pricing requests
- Provides regular and ad hoc pricing analysis and KPI reporting for the department
- Data modelling and support data warehouse upgrade by understanding the data user’s requirement of data and report
- Deliver presentations regarding budgets, reporting, performance targets, etc to senior stakeholders
3
Responsibilities For Logistics Operations Supervisor Resume
- Last but not least, an inspiring working environment with diverse, international colleagues
- Drive warehousing optimization/Lean projects at the DC’s / plants
- Mentally flexible - willingness and desire to dive deep into the details, while being able to synthesize and explain issues and resolution to others
- Driven individual with the ability to perform and adapt, as needed, within a fast-moving, dynamic work environment
- Proficiency with utilizing MS office and Google Drive products, with an emphasis on spreadsheets
- Supervise logistics staff that support project-wide operational processes including phone cards, office supplies, Base items, and other items as directed
- Determines support requirements including facilities, personnel, safety, supply, transportation, maintenance and services
- Manage local and international freight and warehousing budgets
4
Responsibilities For Logistics Operations Leader Resume
- Engage with site warehouse team for receipt, stocking and timely shipment
- Co-ordinate availability of vendor bills (Material and Logistics) to Finance for processing and payment
- Work cooperatively with others including interactions with employees and customers in an appropriate manner
- Central Warehouse Outbound (production of regular reports on part excess, country-of-origin prescreening, escalations management)
- Manage load status throughout the shipment process. Document daily driver/carrier check in calls. Tracing shipments as needed
- Proactively communicating progress and deviations to plan amongst team members and across the operation
- In-depth understanding of RVC processes and concepts, theories and principles and basic knowledge of other related job families
- Support multi-plant, manufacturing locations on IB and OB flows
5
Responsibilities For Site Logistics Operations Technician Resume
- Route planning and implementation
- Audit and manage transportation billing and regional program management fee allocation
- Assist in developing plant and divisional logistics budgets
- Knowledge of SAP warehouse management. For example material receipt, bin to bin transactions, and shipping
- Settlement of all purchase invoices ensuring they are within contract parameters
- Assist with application of incoming customer’s receivable funds
- Assist with repurchase programs and the daily processing associated with those programs
6
Responsibilities For Logistics Operations Integration Leader Resume
- Analyze financial data, manage budgeting and deep dive into shipment data
- Support service parts planning and optimization
- Recommend insights through building of reports and dashboards
- Development and delivery of process training across all levels of staff
- Liaise closely with freight forwarders for shipment planning and confirmation of import / export shipments, and manage shipments from end-to-end
- Assist in the management of freight audit administration and reporting
- Provide support on company system setup and training for LSPs(Logistics Service Providers). Ensure company standards and compliances are met
- Empowered to make decisions to satisfy customer expectations regarding pickup and delivery of product
7
Responsibilities For Logistics Operations Assistant Resume
- Customer services: problem resolution, sales and pricing
- Equipment management, including customer equipment pools, to control absorbed per diem & storage costs
- Operations process adherence; use personal judgment to satisfy customer expectations regarding pickup and delivery of product to meet expectations
- Serve as contact for the branch in matters regarding problem resolution, rate and contract negotiations
- Maintain knowledge of transportation routing in US and Canada
- Plan transportation and manage route optimization process, including ability to adapt to changes
- Assist in contingency planning
8
Responsibilities For Senior Site Logistics Operations Manager Resume
- Deliver existing services to meet customer expectations
- Responsible for all truckload rate quotes to customers to insure company margin objectives are being achieved
- Research and identify carrier market pricing for new business opportunities assessments
- Oversee department resource planning and execution for new customer start-ups
- Responsible for all rate quotes to customers to insure company margin objectives are being achieved
- MBA or MS in Logistics, Engineering, Lean or Supply Chain
- Collaborates with North American Buyers and Planning team members in the execution of BCP and various cost savings initiatives
- Keen interest in team oriented approach to managing customers
9
Responsibilities For Logistics & Operations Manager Resume
- Flexibility to adapt to a fast paced and changing environment
- Comfortable working with cross-functional team members
- Follow up import custom clearence documentation by cooperating with revelant parties
- High level of understanding of all MS Office tools
- Drive continuous improvement by identifying ways to streamline logistics processes
- Drive and support cost saving initiatives and opportunities within Kindle supply chain
- Maintain documentation for internal training and reference
- Work with the logistics provider (3PL) resources for securing shipments to customers
10
Responsibilities For Logistics Operations Site Manager Resume
- Communication for the processing of Claims related to our products
- Ensure reporting is completed in a timely manner
- Learn and train to market solutions to existing and prospective customers
- Classified Material Management/Handling, Operations Research and System Analysis (ORSA),
- Supports the sales efforts in local procurement, pricing and quotes
- Maintains pricing matrixes for our customers
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