Loan Specialist Resume Sample
Felicita Smith
288 Russell Roads,
Houston,
TX
+1 (555) 609 8998
Work Experience
Loan Specialist
05/2018
-
PRESENT
Philadelphia, PA
- Answer and place calls to customers, branches, insurance companies and agencies. Process research requests as assigned
- Resolve any problems/complaints, process daily insurance binders, renewal policies and force placed insurance
- Update policy information to the appropriate tracking system ALNOVA, AFS, TSYS and Tickler
- Process forceplacement and refunds from an external vendor, updating system information as necessary
- Open and sort insurance mail and assist as needed with other processes (crosstraining/projects/audit)
- Internal QC/audit for functions processed
- Performs one or more of the following functions as assigned: Develops new lending reports and tracking methods to help ensure achievement of branch lending goals
- Assists with lending activities for consumer and commercial loans Performs one or more of the following functions as assigned: Develops new lending reports and tracking methods to help ensure achievement of branch lending goals
- Open, distribute and research incoming mail for the department
Mortgage Loan Specialist
01/2013
-
03/2018
Philadelphia, PA
- Prepare Satisfactions/Releases of Lien for mail out to the respective County Clerk’s office
- Calculate recording fees for Satisfactions/Releases of Lien for each county, based on the number of releases being sent for recording
- Cut checks for recording fees for Satisfactions/Releases of Lien
- Adhere to Cashier Checks policies and procedures
- Ensure returned/rejected Satisfactions/Releases of Lien are corrected and sent back to the respective County Clerk’s office timely
- Research recording information for mortgages/deeds of trust for department when this information hasn’t been imaged. (County websites/Call County Clerk’s Office/etc)
- Assist with processing Alnova loan files and overpayment checks
Senior Loan Specialist
10/2007
-
08/2012
San Francisco, CA
- Provide training and assistance to less experienced employees
- Cross train on other functions within the department as needed
- Advanced knowledge of bank products, lending policies, procedures and practices
- Assists with lending activities for commercial loans
- Responsible for the accurate processing of CLO work packages that facilitate the modification and/or renewal phase of existing loans in AFS Level III
- Responsible for booking all type of new loans to AFS Level III system
- Responsible for processing Booking Maintenance requests submitted by our internal business partners LD&FC
- Balance GL batches with debits/credits for booking batches created
Education
George Fox University - Boise Center
2001 - 2006
School's Degree in Business
Professional Skills
- Three or more years of banking experience, including working knowledge of commercial loans and working with loan documentation, real estate taxes, insurance, and the relationship to collateral
- Excellent grammatical, punctuation, spelling, and editing skills
- Excellent PC skills and MS Office products knowledge including Word and Excel or related software
- Proven client service, interpersonal, and relationship building skills
- Strong PC skills including WORD and EXCEL
- Capable of building customer loyalty through active listening, relationship building, and professional and persuasive communication skills
- Experience: 4+ years of commercial lending and banking experience, with thorough knowledge of lending regulations
How to write Loan Specialist Resume
Loan Specialist role is responsible for customer, training, loan, organizational, communications, word, interpersonal, software, analysis, credit.
To write great resume for loan specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Loan Specialist Resume
The section contact information is important in your loan specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Loan Specialist Resume
The section work experience is an essential part of your loan specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous loan specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular loan specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Loan Specialist resume experience can include:
- Responsible for the quality review of the loans booked to the AFS Level III system, as well as the quality check of Level III maintenance processed and any corrections required from these reviews
- Work with training department to coordinate training curriculums to enhance Agent’s sales, service, technical skills and performance
- Mortgage lending or related credit experience and sales or servicing experience
- Banking or loan processing, documentation or loan assistant experience or other directly related experience
- Demonstrated experience leading loan processing teams
- Banking or loan processing, documentation or loan assistant experience or other directly related experience
Education on a Loan Specialist Resume
Make sure to make education a priority on your loan specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your loan specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Loan Specialist Resume
When listing skills on your loan specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical loan specialist skills:
- Skills & Abilities: (Include any required computer skills, regulatory knowledge, certifications, licenses, languages, etc.)
- Use of effective multitasking and pipeline management skills to monitor assigned loans through loan closing, meeting expectations for follow-ups
- Exhibit professional and friendly attitude; strong communications and interpersonal skills to address customer questions and concerns
- Strong organizational skills and ability to be detail oriented
- Effective and professional verbal and written communication skills; proper phone and email etiquette required
- Experience – Prior work experience in a client-focused (preferably financial) services firm
List of Typical Experience For a Loan Specialist Resume
1
Experience For Mortgage Loan Specialist Resume
- Good alpha and numeric data entry skills
- Management/Supervisory - in a sales/service industry AND excellent verbal and written communication skills
- Good research, audit and communications skills, both written and verbal. Ability to complete processes and meet deadlines
- Capable of interacting effectively and professionally with team members
- Organizational skills are required to coordinate the mortgage approval process
2
Experience For Consumer Loan Specialist Resume
- Oral and written presentation skills are necessary to develop new loan business
- Demonstrate an ability to identify customer need and implement effective solutions in a rapid growth environment
- Prior Quality Assurance/Quality Review Experience
- Detail oriented with high emphasis on accuracy. Strong verbal/written communication and prioritize work activity
- Computer skills (MS words and Excel, LaserPro, etc.)
- Excellent attention to detail, able to work under pressure, prioritize work and multi-task
- Prior experience with an abstract or Title Company is acceptable
- Experience with specialized lending products (e.g. Asset Securitization, Leasing, Collateralized Loan Obligations, Project
- Knowledge of and experience gathering and evaluating a business’ technical and financial data
3
Experience For Senior Loan Specialist Resume
- Check for cross-collateralization, notifications to hold collateral and notifications of reworks prior to processing the release of collateral
- Three years of experience in any combination of finance, operations, risk management, quality assurance, banking, or equivalent
- Communicates final decision and terms prior to loan closing
- Develop a strong detailed knowledge of all functions within the Commercial Loan HUB
- Manage time and priorities wisely, as well as work on multiple tasks at the same time
- View all images to insure they are legible and of good quality
4
Experience For Student Loan Specialist Resume
- Prep and validate Real Estate loans
- Solid understanding of loan documentation required to perfect the Bank’s security possession
- Residential Real Estate regulations, usually acquired by related work experience or course work related to industry, is required to evaluate client loan needs
- Validate collateral property is accurate and consistent in loan documentation file
- Review required insurance documentation to validate adequate coverage
- Integrity - Demonstrates a concern that one be perceived as credible, reputable, reliable, trustworthy, etc
- Maintains effective communication with all colleagues, customers and third parties
- Demonstrated financial responsibility, character, and general fitness such as
- Two to five years of bank operations experience
5
Experience For Home Mortgage Loan Specialist Resume
- Demonstrated ability to comprehend and follow procedures (both new and established)
- Relevant management experience in a financial or customer service productions environment
- Experience with Client Vista - FLO
- Skill in self management and independent work orientation
- Successfully handle multiple priorities and deadlines in a fast paced environment
- Skill in self-management and independent work orientation; (GS-11)
- Other financial services sales experience helpful
6
Experience For Post Closing Loan Specialist Resume
- Mortgage sales experience desired (2 years)
- Experience in self-sourced business
- Experience with accuracy in data entry
- Experience with appraisals, titles, and the tasks required to perform Equity Analysis
- Two years of Loan Products Operations experience
- MS Office programs experience
- BA / BS (or equivalent experience)
- Demonstrated ability to manage time and meet deadlines in a fast-paced environment
- Up to four years of administrative experience
7
Experience For Consumer Loan Specialist Senior Resume
- Proven knowledge of Work & Excel, required
- Three to five years of recent experience in consumer lending or related financial services business required
- Experience with the Real Estate and Consumer loan systems
- Loan system experience (ALNOVA, AFS, TSYS)
- Work under limited supervision and exercise good judgement within guidelines
- Experience in position
- One year loan or shipping experience desired
- Learn mass communications tools and techniques that allow effective dissemination of information
8
Experience For Consumer Home Loan Specialist Development Manager Resume
- Knowledge of and experience with OMB’s credit subsidy calculator (CSC2) and the Treasury Report on Receivables (TROR) is highly desirable
- Work under limited supervision and exercise good judgment within guidelines
- Knowledge of and experience with OMB's credit subsidy calculator (CSC2) and the Treasury Report on Receivables (TROR) is highly desirable
- Experience with CLO
- Moving heavy carts and filing loan files along with other important loan documents
- Monitoring and distributing Financials when due
- Working knowledge of lending systems
- Working knowledge of banking processes
9
Experience For Lead Loan Specialist Resume
- Working knowledge computer program i.e. word processing, spreadsheets or related software
- Scheduling and preparing the loan to close
- Maintaining and a large section of collateral loan files for various loan systems
- Processing file and document request
- Posting loan activity to borrower’s loan history
- Demonstrating behaviors which are aligned with the organization’s desired culture and values
- Working knowledge of ALNOVA and or tickler
- Preparing pipeline reports
10
Experience For Loan Specialist Lead-central Funding Resume
- Working with the Construction Loan Administrator, ensure that all specific project information & documentation is complete and up-to-date
- Understanding of the loan origination and servicing systems and the data requirements to originate and board loan/line transactions
- Understanding of state specific loan documentation requirements
- Making initial contact to collect borrower financial and credit information
- Ensuring that all loan prequalification documents are received
- Testing of new loan systems and loan products
- Enter new loans, renewals, payments, maintenance, and payoffs for participation loans, including auditing, posting, and reconciling of funds
List of Typical Skills For a Loan Specialist Resume
1
Skills For Mortgage Loan Specialist Resume
- Good research, audit, and communication skills, both written and verbal
- Demonstrated skill in gathering and analyzing factual data and drawing logical conclusions to furnish guidance for future actions
- Communicate effectively orally and in writing with a diverse customer base to elicit information necessary to resolve problems
- Support internal and external audit exams providing the required evidence to demonstrate regulatory compliance, adequate controls, and documentation
- Proficient PC skills including Excel, Word, Outlook, PowerPoint
- Customer service experience in banking or 3 years customer service experience in financial services
- Outstanding customer service skills
- Customer service experience in banking or 3+ years customer service experience in financial services
2
Skills For Consumer Loan Specialist Resume
- Demonstrated experience assisting team members in loan package requirements with clients
- Demonstrated manager experience in a loan processing environment
- Basic typing and ten key calculator skills
- Works independently on projects that require detailed investigation, analysis and problem solving skills
- Bilingual skills - desired
- Analytical skills, detail-oriented and ability to made decisions based on assessments
3
Skills For Senior Loan Specialist Resume
- Experience with loan package experience from start to finish
- Superior analytical, problem-solving, written/verbal communication skills
- Banking center experience as a manager or senior seller, helpful
- Qualifying experience in the processing of consumer loans
- Strong knowledge of loan closing processes and processing, lending policies, as well as procedures
- Experience working with an imaging system
- Knowledge of and experience gathering and evaluating a business' technical and financial data
- Home and personal lending experience, with a current lending discretion
- Incumbent would typically have 5-7 years of experience in mortgage lending with increasing responsibility
4
Skills For Student Loan Specialist Resume
- Experience with loan processing, underwriting and related analysis
- Incumbent would typically have 7-9 years of experience in mortgage lending with increasing responsibility
- Two years related work experience in residential mortgage lending processing FHA Full Doc loans
- Experience with processing and underwriting residential construction loans
- Finance Experience in bookkeeping and mortgage handling
- Experience in loan processing, making loan decisions based on minimal information
5
Skills For Home Mortgage Loan Specialist Resume
- Experience with processing, underwriting and related analysis
- One year or more years work experience in Retail Lending underwriting
- Responsible for maintaining Excellent Composite Asset Quality Indicators (CAQI) related to exception clearing activities
- Conduct pre-closing audits prior to loan closing to ensure compliance and accuracy
- A professional with at least two years of loan support experience in one or more of the following areas
6
Skills For Post Closing Loan Specialist Resume
- Experience with self-sourcing desired
- Experience processing mortgage documents
- Handle fast-paced environment and prioritize competing projects & objectives
- Mortgage Servicing Platform (MSP) experience
- Demonstrates the ability to research, interpret and apply agricultural or lending regulations and policies and procedures to attain objectives
7
Skills For Consumer Loan Specialist Senior Resume
- Demonstrated ability to exercise sound judgment in handling confidential and sensitive information
- Experience working with loan documents
- Significant sales experience in financial services, preferably within the retail banking sector
- Sound understanding of the business and market environment in which Mortgages operates, its business strategy and the key drivers of success
- One or more years’ experience in real estate lending
- Establish and maintain effective working relationships with front and middle office personnel to resolve discrepancies in loan information
- Customer service experience in banking services
8
Skills For Consumer Home Loan Specialist Development Manager Resume
- Experience processing mortgage documents
- Extensive work experience in residential construction loan underwriting is required
- Experience with the following
- Experience assisting team members in loan package requirements with clients
- Incumbent would typically have less than 2 years of operations, systems, or customer service experience in mortgage lending
- Excellent PC knowledge and of MS Office products including Word and Excel or related software
- Work experience in residential real estate loan underwriting is required
- Experience in evaluating delinquency issues
9
Skills For Lead Loan Specialist Resume
- Two years of bank experience with training in a loan position desired
- Experience with self-sourced business
- Mortgage or bank related experience
- Experience with multiple perils and types of insurance exposures
- Proven ability to handle multiple projects and meet deadlines
- Able to organize, establish priorities and analyze
10
Skills For Loan Specialist Lead-central Funding Resume
- Experience as a Mortgage Loan Processor
- Skilled with Word and Excel
- Previous Collateral Release experience
- Experience with AFS Level III, DealerTrack, CT Lien Solutions and TS2 loan systems
- Loan package experience from start to finish
List of Typical Responsibilities For a Loan Specialist Resume
1
Responsibilities For Mortgage Loan Specialist Resume
- Financial services experience or at least 2 years of customer service experience
- Maintaining and monitoring Fronting LC, Invoice Discounting and Risk Participations
- Receiving and entering new loan applications on consumer lending log and loan pipeline
- Processing, closing, presentations, servicing, documentation, notes, disbursements, etc
- Working knowledge of lending processes, loan principles, documentation and loan systems
- Posting loan activity to borrower's loan history
- Assist with scan prepping and importing of trailing documents and Release of dealer loan packages to insure everything has been completed daily
- Thorough knowledge of all aspects of consumer credit lending including but not limited to consumer loan sales, marketing, underwriting and collections
2
Responsibilities For Consumer Loan Specialist Resume
- Initiates imaging process by setting requirements for loans in document tracking/retention software
- Responsible for the daily maintenance of the commitment facilities including: monitoring borrowing status, prepare new borrowings,
- Reviews and evaluates current Community Programs loan portfolio by gathering required documents from lenders and completing annual servicing visits
- Identify ongoing training needs for all employees in the booking area
- Input data into the Alnova system, consisting of processing payments/payoffs/paydowns for consumer and mortgage loans as well as balancing to the system totals
3
Responsibilities For Senior Loan Specialist Resume
- Assist with performing 2nd day review on a percentage of loans reviewed by offshore team, preparing score cards to use for future training needs
- Available to bankers (FSRs, FCMS) via phone during loan closing and funding
- Work closely with Loss Forecasting to provide early warning of material charge-offs impacting current month’s forecast
- Convey all approval terms and conditions to the referring source and verifying that all approval conditions related to these approvals are met before closing
- Maintain reports for images needing corrections including
- Scan loans or trailing documents when required by the incoming work load
- Responsible to lead, train, and mentor lower level specialists but does not perform hiring, discipline or formal coaching
- Develop, optimize and maintain training aids, training programs, and policies
4
Responsibilities For Student Loan Specialist Resume
- Detailed understanding of the loan origination (application to post closing) process
- Responsible for updating consumer lending log and pipeline daily
- Coordinate loan closing with loan operations, lenders and retail banking staff
- Maintain calm, and keep a positive demeanor while handling multiple projects and meeting deadlines
- Responsible for verifying completeness of loan files, ensuring all required documents are in the loan file and satisfactorily cleared
- Reviews borrower’s accounting and record keeping systems to ensure they provide accurate, complete, current and pertinent information
- Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests and determining complex trends
- Serves as a Multi-Family Housing Area Specialist servicing loans, grants and loan guarantees
5
Responsibilities For Home Mortgage Loan Specialist Resume
- If applicable, create escrow closing instruction and pre-closing conditions and any other conditions required Lender/Borrower information
- Some training in business, accounting or math
- Assist with boxing and labeling batch-work sent to Iron Mountain
- Assist with reviewing and responding to all internal and SOX audits timely
- Advanced working knowledge computer program for example word processing, spreadsheets or related software
- Work well under pressure including multitasking
6
Responsibilities For Post Closing Loan Specialist Resume
- Advanced working knowledge computer programs for example word processing, spreadsheets or related software
- Proficiency with use of personal computers and associated software, including Word, and Excel. Typing accuracy and speed of at least 50 words per minute
- Knowledge of bank GL and Acccounting process for Loan Processing
- Provide feedback to loan partners (e.g. Credit Operations, Consumer Lending Center) regarding products, policies and processes
- Communicates ongoing loan status to customer and referring partner throughout the application life cycle
- Provides feedback to loan partners (e.g. Credit Operations, Consumer Lending Center) regarding products and processes
7
Responsibilities For Consumer Loan Specialist Senior Resume
- Use problem solving and product knowledge to resolve issues when preparing loan documents
- Knowledge of Customer consumer loan origination, closing and funding
- Create, maintain, and track monthly foreclosure and charge-off tracking for reporting and communication of results
- Refer all approval terms and conditions to management, recommending approval or rejection and justifying that decision
- Preforms servicing actions including site visits to determine a project's
- Edit index fields when data is missing or incorrect
- Manipulate the images to insure documents are according to procedures/standards
8
Responsibilities For Consumer Home Loan Specialist Development Manager Resume
- Maintains all insurance coverage for all existing and new loans. Accurately updates the tickler system daily with new and renewed insurance for all loans
- Manage a portfolio of complex multi-bank loans consisting of both Real Estate and Corporate loans
- Participate, directly with the auditor and the manager/supervisor of the business unit, in the interview process of the auditing procedures
- Meet and communicate with management and business units in order to communicate identified failures in the auditing processes
- Streamline complex loan processes to decrease processing time and increase production capacity
- Coordinate team member during high volume times to ensure appropriate coverage at all times
- Customer relationship knowledge when reviewing closed loan documents
- Utilizes request tracking tool to track productivity and workflow; reviews daily reports to self-manage work in progress
9
Responsibilities For Lead Loan Specialist Resume
- Assign those documents to processors within the flood department team or route to other processing areas
- Interacts with other partners and loan applicants, requesting information to ensure that loan applications are complete
- Analyzes applicant’s financial status, credit history, to determine acceptability and feasibility of granting the loan
- Establishes and maintains the contact and relationship with the National Mortgage Center to ensure processing meets client’s expectations
- Assists the client with the mortgage approval process and arranges or attends the real estate closing
- Knowledge of residential mortgage loan policies and procedures, secondary market guidelines, a wide range of mortgage loan products, and Fair Housing and
- Monitors collateral/documentation exceptions reports for the receipt of trailing loan documentation
10
Responsibilities For Loan Specialist Lead-central Funding Resume
- Partners with Credit Managers and Client Teams to resolve outstanding exceptions
- Process incoming calls and communicate with customers and banks through verbal and written communications
- Research & resolve all dispute case work by providing necessary support for each work type
- Set up loan files and complete loan processing checklist
- Evaluate communications from FC counsel related to disputes, contested foreclosure actions or pending litigation and route per guidelines
- Setup collateral monitoring application
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