Learning Solutions Resume Sample

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Cade Deckow
31704 Weissnat Cape,  Boston, MA
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Work Experience

Learning Solutions Manager
08/2017 - PRESENT
Chicago, IL
  • Acquire maximum knowledge of the Higher Education Division products, services and solutions to develop a good understanding of the territory in order to best service and anticipate customer’s needs
  • Design and develop learning materials in a variety of formats for, including but not limited to print, graphics, multimedia, audio, video
  • Develop instructor-led training programs, eLearning courses, and support on-line help content independently and/or utilizing Subject Matter Experts
  • Create exercises/assessments and activities that enhance the learning process
  • Design, develop and deliver train-the-trainer (TTT)
  • Support all educational courseware development and delivery using standard tools, and procedures
  • Work with subject matter experts to identify target audience’s training needs and develop solutions for it
Learning Solutions Consultant
01/2015 - 03/2017
New York, NY
  • For new and existing courseware development, assist with
  • To acquire maximum knowledge of the Higher Education Division products, services and solutions to develop a good understanding of the territory in order to best service and anticipate customer’s needs
  • Values. Demonstrates in word and action the Y’s core values of caring, honesty, respect, and responsibility and a commitment to the Y’s mission, in all matters at all times
  • Inclusion.Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and cultural competence
  • Relationships.Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work
  • Communication.Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience
  • Quality Results.Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences
  • Change Capacity.Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities
  • Emotional Maturity.Demonstrates effective interpersonal skills
Learning Solutions Analyst
12/2010 - 11/2014
Philadelphia, PA
  • Self-Development. Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills
  • Drive revenue growth with an annual sales target by meeting and presenting to educators to effectively position MHE products
  • Develop strong understanding of the territory
  • Meet and anticipate customer’s needs
  • Develop and maintain systematic daily and monthly calling plans
  • Strive for data integrity by reporting daily using Salesforce.com
  • Contribute to regular field reports and forecasting information to the Regional Learning Solutions Manage


Pepperdine University
2005 - 2010
Bachelor's Degree in Training

Professional Skills

  • Prior professional experience in instructional design and developing and delivering professional development activities
  • Demonstrated successful track record and experience in evaluating academic resources and deploying for successful student outcomes
  • Experience in a consultative sales position with proven sales results in digital learning products, educational technology, services, and solutions
  • Four (4) years of professional level training and development experience
  • Two (2) years of professional experience managing a human resource related program area
  • Join a diverse team consisting of new and experienced sales professionals
  • Fast track your career development with excellent training and mentorship resources

How to write Learning Solutions Resume

Learning Solutions role is responsible for training, security, credit, integration, shipping, planning, reporting, design, research, digital.
To write great resume for learning solutions job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Learning Solutions Resume

The section contact information is important in your learning solutions resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Learning Solutions Resume

The section work experience is an essential part of your learning solutions resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning solutions responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning solutions position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Learning Solutions resume experience can include:

  • Superb written and verbal communication skills, including excellent one-on-one and group presentation skills
  • Prioritizes effectively and performs well under pressure; able to deal with frequent change, delays, or unexpected events
  • Prior Big 4 or other management consulting experience
  • Lead workshops, presentations, and other instructional session for students to help them develop the necessary skills for success
  • Highly developed communication skills; verbal, written and listening
  • Effectively liaise with Marketing, Product Management, and the Digital Solutions team

Education on a Learning Solutions Resume

Make sure to make education a priority on your learning solutions resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning solutions experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Learning Solutions Resume

When listing skills on your learning solutions resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical learning solutions skills:

  • Able to demonstrate problem solving and ‘customer service’ skills & experience (2+ years)
  • Strong relationship building skills – via telephone, email and in person
  • Strong interpersonal and communication skills with ability to build business relations
  • Basic skills with creating e-learnings and utilizing multi-media platforms
  • Training vendor management and Project management skills
  • Strong experience with Microsoft Office

List of Typical Experience For a Learning Solutions Resume


Experience For Learning Solutions Consultant Resume

  • Collaborate with team in the planning, implementation, and evaluation of the user experience with learning materials and tools
  • Passionate about developing others and enthused by leading skilled people
  • Demonstrates the ability to conduct consultative conversations about learning science
  • Align shared business priorities with Business Learning Leaders
  • Takes a ‘data driven’ approach. Looking at, for example, business development targets to inform priorities

Experience For Learning Solutions Manager Resume

  • Select the most appropriate and effective methods, techniques, and technologies for delivering online and campus support materials
  • Demonstrate technology enabled solutions
  • Assess effectiveness of the team's resources
  • Make effective sales presentations and product demonstrations
  • Ongoing reviews, monitoring & evaluating performance
  • Assisting other managers when required
  • Understanding of HR and L&D disciplines and methods
  • Participating in relevant focused project work, contributing to the ‘Continuous Improvement’ of the team’s processes, tools, templates and systems

Experience For Associate Director, Learning Solutions Resume

  • Assist with the planning, writing, managing of course content, and supporting a variety of learning programs
  • Continue to push the bounds of the learning by challenging assumptions, testing hypotheses and iterating
  • Assist with all areas of content production, including revisions and copy editing
  • Create value and grow revenue by analyzing and addressing customer needs (student, professor, and educational institution)
  • Collaborate with subject matter experts to develop training content and curriculum
  • Develop draft of storyboards for scenarios used in eLearning modules

Experience For Learning Solutions Senior Consultant Resume

  • Design and incorporate interactive elements to enhance the learning process
  • Educate, influence and elevate learning solutions for assigned GE businesses
  • Naturally curious with a passion for design and learning
  • Analyzes the market and competition with an eye to meeting course needs
  • Responsible for revenue growth, digital activation growth and data integrity
  • Microsoft Office Applications Proficiency (Word, Excel, PowerPoint)

Experience For Learning Solutions Analyst Resume

  • Drive revenue growth with an annual sales target by
  • Design and develop learning materials in a variety of formats for, including but not limited to participant guides, multimedia, audio, show me-videos, eLearning, instructor led training (ILT)
  • Enthusiastic for learning as evidenced by an awareness of advances and key issues in the field
  • Good-humoured and fun to work with
  • Review, revise and update course materials as needed
  • Works with internal partners to develop strategies and propose learning solutions that are aligned to business requirements; analyzes complex requirements, completes high level design of learning requirements, scoping effort, costs and timelines
  • Serves as an advocate of the enterprise learning and development strategy and curriculum; integrates enterprise curriculum into the business/function’s learning strategy and budget. Reseraches existing learning assets and repurposes content as appropriate to ensure organizational aligment and realize cost and time savings
  • Implements measurement and evaluation processes and monitors results to determine the overall employee and business impact of implemented solutions; shares recommendations and makes necessary adjustments as applicable
  • Build strong, collaborative working relationships with key stakeholders in solution development most notably with but not limited to Product Development & Marketing in order to

Experience For Learning Solutions Coordinator Resume

  • Directly or indirectly lead a Learning Management System (LMS) Admin Team
  • Execute governance council for aligned business
  • Create and manage deployment and risk mitigation plans
  • Manage and improve service level agreements (SLAs)
  • Improve business process to support both global systems and business needs
  • Manage, research and solve Level 3 escalations
  • Contribute to future system upgrades and process needs
  • Provide strategic solutions to support aligned businesses
  • Manage and improve audience usage and process

Experience For Learning Solutions Specialist Resume

  • Professional development and supervision of teams
  • Has a direct impact on the results of ICON University by developing and sustaining their team’s ability to meet quality, volume, and timeliness objectives
  • Act as a ‘gatekeeper’ for learning at ICON; being rigorous in ensuring that the content is of a high quality and usability to protect the learner experience and to deliver business objectives
  • Confident to challenge and able to take on criticism
  • A great team player; someone who wants to see the whole team grow
  • Conscientious, detail-oriented and thorough with an exceptional attention to detail
  • Offer guidance around the best way to leverage CLS to meet the project and Client needs
  • Design and create tailored CLS environment for each Client (custom interface, layout)
  • With support from the IT Team, implement, configure, deploy and deliver web application

Experience For Senior Learning Solutions Designer Resume

  • Set up and manage BCG and Client user accounts
  • Train BCG consultants and client users on how to use the platform
  • Proactively provide technical support and escalate issues to the IT Team, as appropriate
  • Maintain high quality standards and customer satisfaction
  • Partner with Medidata Academy as well as other Global Learning and Development colleagues to create instructor-led courses, eLearning courses and other training programs/materials independently and/or utilizing Subject Matter Experts

Experience For Learning Solutions Associate Resume

  • Consult with subject matter experts and other university personnel to create engaging interactive and instructionally sound material for the learning communities and orientation
  • Implement strategies and technologies based on collaboration with administration, instructional managers, faculty, and staff to promote student retention and success
  • Offer solutions based on evaluating current data and reports
  • Implement and suggest innovative ways to the Director on how to use technology to engage students, improve retention, and improve learning outcomes
  • Identify high-value process improvement opportunities and drive change through cross-team working groups
  • Set KPIs for learning, measure and report on those at regular cadences
  • Identify product & services development opportunities with the help & direction of the Product, Marketing and Sales Management Teams
  • Contribute to regular field reports and forecasting information to your Manager
  • Works well in group problem-solving situations

Experience For Manager, Virtual Learning Solutions, Learning Resume

  • Adapts and applies new technologies to address the University and student needs
  • Collaborates with stakeholders to market the team's resources appropriately
  • Develop reports from multiple data sources
  • Administrative tasks that support the department
  • Develop and initiate outreach initiatives as needed
  • Participate in the design and implementation of branding, marketing, and communication strategies to build awareness of the organization’s curriculum and learning programs

List of Typical Skills For a Learning Solutions Resume


Skills For Learning Solutions Consultant Resume

  • Exhibit strong written and verbal communication. Demonstrate good listening skills
  • Effectively estimate project costs and manage the actual project spend to a budget
  • Experience building eminence, including writing articles and presenting at conferences
  • Work as “One Team” building strong relationships and showing respect for the diversity of BP’s learners, learning teams and the business
  • Experience in selling new business, including proposal writing
  • Experience selling new business, including proposal writing
  • Uses learning evaluation and assessment results to measure effectiveness and suggest better designs, processes and efficiencies for learning solutions
  • Strong background and knowledge of sales in the healthcare industry

Skills For Learning Solutions Manager Resume

  • Two (2) years of experience with contract management
  • Experience leading virtual presentations and meetings
  • Assess, document and validate current state processes, and, understand the problem statement and business needs that align to strategic business goals
  • Demonstrated passion for technology–enabled educational solutions
  • A demonstrated ability to work collaboratively within a team
  • An innovative approach; seeking simple, ‘best fit’ solutions to challenges with a good understanding of the wider LSC context
  • Experience in building a Practice and developing people
  • Disciplined, yet flexible enough to adapt to changing priorities

Skills For Associate Director, Learning Solutions Resume

  • Experience in a learning role
  • Experience implementing Cornerstone, SumTotal, Saba, and/or Success Factors LMS
  • Highly numerate with good commercial acumen
  • Direct online education experience
  • Experience with Articulate Storyline, Camtasia, Adobe Captivate, and Adobe Connect
  • Experience with setting up e-learning for delivery through an LMS desired
  • One (1) or more years of experience in training or organizational development role required
  • Consulting with clients and developing customised, client specific training programs
  • Educating prospects about Gallup’s scientific tools and connecting them to Gallup’s latest research

Skills For Learning Solutions Senior Consultant Resume

  • Responding quickly to inbound leads
  • Keeping your eye out for opportunities for build out and to collaborate with internal and external partners
  • Driving digital activations and sales with an annual target
  • Educational services: Smarthinking, EQUELLA, Learning Catalytics
  • Enjoy the flexibility of running your own home office while still working in a team environment
  • Earn recognition for outstanding performance at our annual National Sales Meeting and throughout the year
  • Work with subject specialist to manage Vital source tracking system and scheduling data
  • Confidence communicating with customers at all levels of an institution including module leaders, deans and technical and administrative teams

Skills For Learning Solutions Analyst Resume

  • Supports Director with assessing students' academic readiness by understanding the needs of diverse, non-traditional student populations
  • Engage students throughout their life cycle in development of supporting learning materials
  • Supports the Director with implementing and assessing the student orientation curriculum
  • 3rdparty (LMS) integrated solutions (including MyLabsPlus, direct integration, and kiosk)
  • 3rdparty partner services: Panopto, Ace Learning, etc
  • 3rd party (LMS) integrated solutions (including MyLabsPlus, direct integration, and kiosk)

Skills For Learning Solutions Coordinator Resume

  • Curriculum services and learning design services
  • 3rd party partner services: Panopto, Ace Learning, etc
  • Provide regional training of Pearson capabilities, solutions, and services
  • 3rdparty (LMS) integrated solutions (including MyLabsPlus, Custom Integration, and Standard Integration)
  • 3rd party (LMS) integrated solutions (including MyLabsPlus, Custom Integration, and Standard Integration)

Skills For Learning Solutions Specialist Resume

  • Work with Marketing and Product Management teams to execute strategies in territory
  • Enter and maintain all new projects information on Learning Solutions Databased (LSD) and provide appropriate data for Review Boards
  • Reliable attendance and punctuality, particularly during busy seasons, is critical to successful performance in this role
  • Identify business needs and determine LMS solutions to business problems by analyzing options/solutions
  • Manage content testing and deployment
  • Work with BCG Client project teams to understand the business requirements and collaborate with them during the entire duration of the engagement
  • Gather, upload and test new learning content
  • Execute sales process diligently with targeted client prospects from initial contact through signing of long-term contract

Skills For Senior Learning Solutions Designer Resume

  • For new and existing courses, assist with
  • Collaborate with academic staff and faculty to create, implement, and maintain a comprehensive learning communities and resources for each program area
  • Achieve and maintain technical knowledge of McGraw Hill Education products and services at a level higher than customers' and prospects'
  • Brisbane based and required to travel locally and interstate
  • Conduct needs assessment and solution development mapped to client specifications for learning objectives. Assess feasibility of client solutions, work collaboratively and strategically with internal partners and apply Pearson efficacy framework to client solutions
  • Meeting and exceeding assigned sales targets and performance metrics and delivering sales strategies for Pearson technology solutions and services including
  • Prospecting at the Dean / Program level
  • Ensuring that as many queries as feasible are dealt with and answered within SLA’s
  • Highly specialized bespoke digital solutions

Skills For Learning Solutions Associate Resume

  • Online programs: CourseConnect, Propero
  • Direct bill / course fee based business models
  • Provide implementation and faculty support in collaboration with internal sales teams, LTS, and Client Services
  • Direct Access / course fee based business models
  • Discuss strategy with team members and managers
  • Work in a modern, mobile-enabled, technology-driven, collaborative work environment

Skills For Manager, Virtual Learning Solutions, Learning Resume

  • Update LSD at the request of subject specialists within the team
  • Track projects status and keep follow up with the editors in Harlow
  • Coordinate with rights and permission teams in Harlow and elsewhere to ensure right informations stored within Pearson's system is accurate
  • Lead Requirements Management / work packages
  • Work collaboratively with L&D partners, operational areas, and stakeholders to plan, elicit, analyze, document, communicate and manage business requirements on training maintenance projects
  • Support project delivery, testing and implementation of learning activities
  • Possess mastery level understanding of NASBA Standards for CPE training development and delivery
  • Manage multiple projects and participate in various work-related committees, as needed (for example: Users’ Group, Home Team planning, etc.)

List of Typical Responsibilities For a Learning Solutions Resume


Responsibilities For Learning Solutions Consultant Resume

  • Great learning capability, good business acumen and interpersonal skills
  • Strong commercial acumen and understanding of competitive dynamics
  • Works well in group problem-solving situations and can analyzes the market and competition with an eye to meeting course needs
  • Knowledge of e-learning, service products, and/or educational publishing desired
  • Seek new opportunities to actively promote training services by identifying prospective client needs in all locations
  • Includes appropriate people in decision-making processes
  • To develop and serve the K-12 English language learning market in the assigned territory (both printed and digital)
  • Collaboration with Marketing Department to promote new products

Responsibilities For Learning Solutions Manager Resume

  • Oversee & supervise ensuring work is completed to high standards of performance, accuracy & attention to detail
  • LMS working knowledge
  • Touch typing 50+ wam
  • Act as an active player in the regional Learning Solutions team to manage transversal projects and share best practices
  • A proactive team player; willing work outside of immediate scope of role, sometimes at a higher level and happy to ‘pitch in’ at particularly busy times
  • Conduct customer needs analysis based on internal and external research, as well as customer interviews to develop customized product demonstrations

Responsibilities For Associate Director, Learning Solutions Resume

  • Presents customer webinars and onsite campus demonstrations to promote Macmillan Learning products and transition customers from competing products to Macmillan Learning native technology
  • Develop relationships with technology adopters by managing customized course builds, troubleshooting implementation issues, working as a liaison between the customer and product and development teams, and serving as a layer of personal customer service for our top tier technology adopters
  • Develop continuous demo feedback loops across departments and within the discipline groups to support digital strategy planning across the company, ensuring the voice of the customer is heard in product, development, sales and marketing initiatives
  • Attend relevant conferences, seminars, and webinars to gain knowledge necessary to effectively promote higher education technology
  • Conduct product training for sales reps to support digital sales in their territories
  • Able to Inspires/motivate others to use technology
  • Strategizes to meet organizational goals and looks for ways to improve/promote quality

Responsibilities For Learning Solutions Senior Consultant Resume

  • Works collaboratively across groups
  • Exhibits varied oral and written communication styles for different audiences
  • Able to work within an approved budget
  • Establish and report on Key Performance Indicators (KPI’s) and create an overall analytics strategy
  • Inspires/motivates others to use technology
  • Looks for ways to improve/promote quality
  • Performs well under pressure and able to deal with frequent change, delays, or unexpected events
  • Assess the feasibility of leads provided, routing qualifying media leads to Account Managers/HE Services partners, and collaborate with the sales rep and customer to develop and drive the early planning of the appropriate integrated client solution(s)
  • Learn and understand Pearson corporate/sales strategies and efficacy framework, and develop strong internal and external customer relationships to aid in providing comprehensive solutions for customers

Responsibilities For Learning Solutions Analyst Resume

  • Ensure accuracy of project specifications and cost estimates for alignment with profitability goals by managing pricing proposals against corporate guidelines
  • Coordinate inventory requirements with bookstores and internal constituents in compliance with corporate guidelines for new and existing product
  • Administer letters of intent or agreements as needed, in conjunction with internal contract administration department
  • Provide clear, timely, and appropriate written and verbal communication to internal and external stakeholders, displaying the appropriate sense of urgency and escalation paths when needed
  • Some travel required with rep/AMs on high level adoptions or to attend regional/national sales meetings
  • Partner with Sales Reps, Account Managers, potential and current authors, faculty, and department heads to plan the acquisition and development of new custom products in assigned territory in support of sales and profit targets
  • Manage activities dedicated to the planning of the product offering, author management, project scoping, determination of optimum pricing, development/approval of specifications, schedules, and cost assessments, and project submission

Responsibilities For Learning Solutions Coordinator Resume

  • Ensure accuracy of project specifications and cost estimates for alignment with profitability goals by managing pricing proposals against corporate guidelines
  • Coordinate inventory and pricing decisions for new and existing product
  • Define a holistic learning strategy for internal and external teams
  • Implement the learning strategy across Operations and ensure that it meets and exceeds the needs of the business
  • Create continuous feedback loops with key business leaders and other counterparts in the org

Responsibilities For Learning Solutions Specialist Resume

  • Drive the integration of McGraw-Hill Education’s digital solutions to address customer needs
  • Distributes administrative work
  • Works within an approved budget
  • Be in charge of using, promoting deploying learning offers that are created by the internal Schneider academies and by default designing those offers if they are needed and don’t exist
  • Identify and network staff with L&D accountabilities across the organization. Use this network to quantify the amount of L&D activity undertaken, look for synergies and upgrade organization’s approach
  • To develop and serve the K -12 International schools, bilingual schools markets in the assigned territory (both printed and digital)
  • Familiar with PC and office software

Responsibilities For Senior Learning Solutions Designer Resume

  • Partner with sales reps, Account Managers, potential and current adopters and department heads to plan the acquisition and development of new custom products in assigned territory in support of sales and profit targets
  • Assign & monitor work including ensure sales KPIs are met
  • Support University initiatives
  • Lead and Manage Sales Staff
  • Recruit, select, induct, on-board, & train
  • Be a driver of future growth and market share
  • Establish, monitor & maintain relationships with key customers
  • Develop & maintain Account Management Plans
  • Client Visits – with existing and potential clients in all locations and follow up from those appointments. Attend appointments with senior management as required

Responsibilities For Learning Solutions Associate Resume

  • Enquiries – Field enquiries, take orders and provide phone advice to customers. Enter details into FileMaker and forward information within 24 hours. Follow up on enquiries by phone on a weekly basis. Ensure a successful closure rate on all enquiries with a 35% closure rate on all closed groups
  • Develop proposals, quotes & negotiate prices & credit terms
  • Post Course – follow up after all private courses with clients and trainers to determine client needs were met; upsell, cross-sell or resell where opportunities present
  • Significant L&D experience in development, design and delivery, with 3-5 years of general experience
  • Previous experience and success in a sales environment
  • Knowledge and experience with current educational technology trends and online, campus, and blended delivery modalities
  • CRM to track and close sales
  • Be a key champion in the transformation of the Schneider Digital Learning Culture in creating, supporting and deploying focused L&D offers at cluster level supported by on the cutting edge learning methods such as blended e learning, digital, micro learning, virtual reality, online coaching, and more
  • Expert understanding of: educational technology, eBook platforms, learning management systems, content development, instructional design methodology, project management, online learning solutions/services

Responsibilities For Manager, Virtual Learning Solutions, Learning Resume

  • Maintains a work schedule in accordance with the University's 24/7 culture, including the ability to work nights and weekends
  • Manage a team including supervise, train and support sales staff
  • Develop new business opportunities to see these through to Training Delivery
  • Work with Marketing, Product Management and Leadership teams to execute strategies in region
  • Hervorragende schriftliche und verbale Kommunikation, deutsch und englisch
  • Vorherige Verkaufserfahrung wird bevorzugt

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