Labor Relations Specialist Resume Sample

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Patsy Hansen
62344 Larson Curve,  Dallas, TX
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Work Experience


Labor Relations Specialist
08/2017 - PRESENT
Chicago, IL
  • Articulate and support the Mill’s Work System and Training vision, and influence across team
  • Conduct grievance meetings with labor organization representatives at the pre-arbitration step of the grievance procedure as the Chief Executive Officer’s representative; issue grievance dispositions consistent with collective bargaining agreements, Board policies, guidelines, rules and practices and other relevant criteria and considerations
  • Manage periodic audits of employee compliance with the Board’s policies
  • Strong working knowledge of applicable local, state, and federal laws and regulations including but not limited to FMLA, ADA, OSHA, NLRA, Title VII/Civil Rights Act, Taft-Hartley, Michigan Workers’ Compensation and Unemployment, etc
  • Support the development, implementation, administration and compliance of standards, guidelines and policies within employee relations in all distribution services locations
  • Plan and develop the organization by providing formal and informal training on applicable laws; policies and procedures; collective bargaining agreement; and federal, state, and local laws
  • Partner with Distribution Services managers in the administration of co-worker/labor relations policies, and serves as information resource for such matters
  • Manage escalated co-worker relations cases; perform investigations as assigned and gather documentation using Investigation Guidelines
  • Partner with business leaders to educate and secure compliance to collective bargaining agreements in accordance with and state and federal law
Employee & Labor Relations Specialist
07/2015 - 07/2017
Chicago, IL
  • Oversees and manages open door programs: express yourself, peer-review, separation reviews, I-speaks
  • Comply with, understand, and support corporate safety initiatives to ensure a safe work environment
  • Valid driver’s license and ability to drive
  • Coaches, counsels and guides managers on performance management/improvement and issue/conflict resolution ensuring fair and consistent application
  • Educates managers on policies, procedures, laws and standards both individually and in group/leadership sessions
  • Facilitates the exit process and responds to Unemployment inquiries
  • Tracks and analyzes data, identifies trends and makes recommendations for organizational improvements
  • Customize global programs to meet unique business/functional needs as appropriate
Labor Relations Specialist, Senior
11/2012 - 04/2015
Chicago, IL
  • Contribute to or lead country priorities
  • Represent the company to both internal and external stakeholders
  • Communicate and advise on HR policies to business leaders; work with business leaders to resolve employee issues, manage change, and drive programs
  • Develop strategies and coach managers in resolving complex performance and misconduct issues
  • Direct and drive HR decisions on complex cases with significant financial and/or legal risk for the organizations supported
  • Actively participate in labor relations at local level while respecting the country labor relations strategy and plans
  • Licensed Attorney (J.D). or three (3+) or more years of experience and proven success in a Labor Relations role or like function
  • Solid PC literacy, including Microsoft Office products
  • Proven skill in analyzing information, problems, situations, practices and/or procedures to define the problem or objective, identify relevant concerns, identify patterns and relationships, formulate logical and objective conclusions, and recommend alternatives and their implications

Education


University of Texas at Arlington - Fort Worth Campus
2008 - 2012
Bachelor's Degree in Business Administration

Professional Skills


  • Strong writing skills with excellent attention to detail
  • Excellent consultative and communication skills and ability to interface effectively with all levels of employees, management and external customers
  • Strong PC skills including, but not limited to: MicroSoft Office products and Company specific computer systems such as Crew Rostering and IntelliJet II
  • Proven time management and organizational skills to include self-management
  • Excellent communication (verbal & written) and teamwork skills
  • Strong interpersonal skills and capability to project authority in appropriate circumstances
  • Exceptional organizational skills and demonstrated thoroughness and follow through on all assigned tasks

How to write Labor Relations Specialist Resume

Labor Relations Specialist role is responsible for interpersonal, coaching, government, research, compensation, credit, training, litigation, security, contracts.
To write great resume for labor relations specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Labor Relations Specialist Resume

The section contact information is important in your labor relations specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Labor Relations Specialist Resume

The section work experience is an essential part of your labor relations specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous labor relations specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular labor relations specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Labor Relations Specialist resume experience can include:

  • Strong skill in prioritizing competing work assignments, employing political acumen and integrating information to determine appropriate courses of action and their implications
  • Excellent negotiation skills. Demonstrated skills and abilities in conflict resolution
  • Solid problem solving and coaching skills
  • Coaching and advanced communication skills
  • Project management and leadership skills, including ability to work as a team member
  • Experience with presenting and conducting training sessions

Education on a Labor Relations Specialist Resume

Make sure to make education a priority on your labor relations specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your labor relations specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Labor Relations Specialist Resume

When listing skills on your labor relations specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical labor relations specialist skills:

  • Detail-oriented with very strong organizational skills and ability to prioritize multiple projects in a fast-paced, deadline-oriented
  • Strong written and verbal communication skills with a demonstrated ability to develop colleagues
  • Solid consultative skills, relationship building, problem solving, and coaching
  • Effective interpersonal skills, detail orientation, ability to work with limited supervision and direction
  • Excellent written and interpersonal skills with the ability to communicate with all levels of staff and work well with a team
  • Demonstrated knowledge, skill and experience in contract language/negotiations, labor arbitration and employment/labor law

List of Typical Experience For a Labor Relations Specialist Resume

1

Experience For Employee & Labor Relations Specialist Resume

  • Investigates and researches areas of concern arising in the business of labor relations and responsible for preparing the timely decisions on claim, grievance and discipline appeals
  • Proven success at leading union avoidance activities, including prior organizing campaign experience
  • Excellent oral and written communication skills to be able to promote and communicate human resources programs to various constituents
  • Experience leading and coaching others regarding human resource functions including organizational management and effective leadership
  • Experience analyzing, interpreting, and applying collective bargaining agreements to prevent and/or resolve labor issues
  • Experience analyzing, interpreting, and applying collective bargaining agreements in a large and complex organization
  • Experience conducting investigations, writing and reviewing reports, and writing discipline
2

Experience For Training Systems & Labor Relations Specialist Resume

  • Experience conducting formal investigations and providing appropriate recommendations
  • Experience interpreting a Collective Bargaining Agreement
  • Experience consulting with clients, providing assistance and options to identify, evaluate, and resolve complex and/or sensitive issues
  • Experience leading labor negotiations and preparation
  • Previous experience supporting multi-locations or remote employees
3

Experience For Labor Relations Specialist, Senior Resume

  • Experience in a labor relations setting, preferably in a healthcare environment
  • Research and create processes, tools to increase efficiency and effectiveness in managing employee and labor relations issues
  • Experience working as HR Business Partner in an international organization
  • Experience working with an HR shared service center
  • Experience with litigation/arbitration and/or preparing for same
  • Experience performing broad-based human resource functions in a union environment
  • Experience analyzing complex information and data to assess and understand issues, evaluate options, form conclusions, and make decisions
4

Experience For Team Member Labor Relations Specialist Resume

  • Experience in labor relations required
  • Develop and maintain productive relationships with Local and International union leadership via strong communication processes and initiatives
  • Experience with PeopleSoft and/or ADP desired
  • Demonstrated track record of creative leadership in the development and articulation of labor policy and strategy
  • Prioritize and manage under multiple deadlines
  • Working knowledge of the Logistics business
  • Promote and support Corporate goals aimed at increasing productivity and profitability, improving reducing absenteeism, improving morale, etc..
  • Responsible for understanding and anticipating business needs, gathering requirements and producing innovative results
5

Experience For Employee Labor Relations Specialist Resume

  • Assists Field Manager Labor Relations in preparing for, and where warranted, participates in negotiation and writing of local agreements
  • Participates in labor contract negotiations including pre-negotiation and coordinating of negotiation sessions
  • New/re-hire processing: Review staffing requisitions, contracts, W4’s, I9’s and I9 documentation; verify all required documentation
  • Responsible for implementing the immediate and long-range strategic HR and Labor Relations planning in the warehouse/food service vertical
  • Meet with human resources staff to provide information and resolve problems involving collective bargaining agreements in relation to other personnel functions
  • Negotiate collective bargaining agreements, effects bargaining agreements and/or settlement agreements
  • Maintain all labor relations records, documents, arbitration awards, Memorandums of Understanding and collective bargaining notes and history
  • Interact with local union leadership to assist in handling and resolving labor relations and contractual issues in a confidential manner
  • Delivers technical training on Labor Relations and the Collective Bargaining Agreements for supervisors/superintendents/managers
6

Experience For Co-worker / Labor Relations Specialist Resume

  • Participates in US Government proposal pursuits, including analyzing cost impacts of new CBA’s
  • Uses external knowledge and knowledge of client group to bring forward recommendations for improvement to existing programs/practices/policies
  • Performs administrative tasks relevant to documenting employee performance, including, but not limited to,
  • Education in any of the following fields: Human Resources Management, Employment law, Psychology or Coaching
  • By way of fact-finding, investigates allegations of harassment, discrimination, workplace violence, etc. and communicates findings to management
  • Monthly reporting of National Employee Relations statistics
7

Experience For Senior Employee Labor & Relations Specialist Resume

  • Weekly Reporting of Employee Relations activities and action plans
  • Administration of company policies and procedures including attendance and discipline policies
  • Proactively identify issues and implement problem solving strategies with clients and staff
  • Knowledge of research, analysis, and consulting techniques, federal, state, and local government laws and regulations
  • Provides guidance to employees and administrators on the grievance process, including those at a complex level (Step 3)
  • Participate on labor/management committees to foster positive labor/management relations and provide advice in resolving issues
8

Experience For Nx Senior Employee& Labor Relations Specialist Resume

  • Advise county managers and supervisors on employee discipline and alternative ways of addressing employee performance matters
  • Coordinate and monitor union free activities and strike preparedness planning
  • Provide on-site support and lead Bell’s response to union organizing activity
  • Assist with processing of grievances, attendance, discipline, terminations and other labor relations issues
  • Conduct discipline investigations, interviews and disciplines including discharges
  • Coordinate manpower movement (ramp up/layoff) to ensure correct labor loading to meet production requirements
  • Leads CBA contract negotiations for the Company under dynamic and adverse conditions with a forward-thinking approach
  • Participate in informational meetings and discussions with Unions while maintaining respectful and collaborative relationships with Union officials and staff
  • Assist with composing disciplinary/adverse actions and performance-based action letters, initial grievance responses, and
9

Experience For Senior Labor Relations Specialist Resume

  • Available to work variable shifts/crew, including weekends
  • Interpret and analyze collective bargaining agreements, labor and employment regulations
  • Evaluate, approve and administer all disciplinary matters including written reprimands, suspensions, and terminations
  • Develop and maintain positive working relationships with all union and management stakeholders
  • Complete understanding of state and local applicable legal mandates on labor laws
  • Works independently or on a team requiring minimal guidance
  • Acts as Amtrak’s spokesperson in meetings with Labor Representatives to settle claims and grievances on behalf of the Manager, Labor Relations
10

Experience For Employee / Labor Relations Specialist Resume

  • Assists in the coordination of the labor relations activities for the company including the administration of local labor agreements and contract interpretation
  • Coordinates the grievance handling process through arbitration
  • Works with operations management to determine proper disciplinary and performance action plans for union members
  • Tracks grievance hearings and settlements
  • Prepares agenda for Labor Management Meetings

List of Typical Skills For a Labor Relations Specialist Resume

1

Skills For Employee & Labor Relations Specialist Resume

  • Able to demonstrate conflict resolution and coaching skills
  • Demonstrated ability to establish and maintain effective professional working relationships with a diverse range of customers and co-workers
  • Proven ability to build trust and strong partnerships at all levels of an organization
  • Four (4) years of professional Human Resources experience required that includes two (2) years of employee relations or HR generalist experience
  • Interpersonal communications skills across departments
  • Evaluate cases appealed to arbitration, analyze evidence, prepare witnesses and assist counsel in preparing and presenting arbitration cases
2

Skills For Training Systems & Labor Relations Specialist Resume

  • Your experience interacting with union representatives, including job stewards, paid representatives, etc
  • Previous experience working in a union environment is required
  • A consolidated service center
  • Be able to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action
  • Any Legal education or experience
  • Labor Relations experience required
  • Familiarity and experience with HEERA/PERB/EEOC/DFEH
  • Experience with UC staff personnel policies/procedures and union contracts
  • Healthcare Human Resources experience
3

Skills For Labor Relations Specialist, Senior Resume

  • Experience developing and conducting manager training
  • Significant experience participating in or helping prepare for contract negotiations
  • Experience as a member of a collective bargaining negotiations team
  • Experience consulting in the areas of employee relations and performance management
  • Experience in labor relations and/or working in a union environment
  • Experience working in the Department of Defense industry is highly desired
  • Experience working on US Government proposals
  • Experience conducting investigation in both union and non-union environments beneficial
4

Skills For Team Member Labor Relations Specialist Resume

  • Experience and/or knowledge of Washington State labor relations laws and rules
  • Strong knowledge of federal and state employment laws
  • Three years of progressive experience in a professional human resources capacity required
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, photocopiers and smartphones
  • Proven ability to recruit employees
  • Experience in labor relations, legal, contract administration or a related field
5

Skills For Employee Labor Relations Specialist Resume

  • Experience with standard concepts, practices, and procedures within civil construction or a related field
  • Experience specific to Labor Relations support to include
  • Experience in Labor Relations, HR or supervisory capacity in a Union environment
  • Work experience in the railroad or transportation industry
  • Work experience in labor negotiations
  • Collect information, analyze data, define problems, establish facts, and draw valid conclusions in a timely manner
6

Skills For Co-worker / Labor Relations Specialist Resume

  • Juggle priorities and adapt to change on a constant basis
  • Making recommendations or giving expert advice to management
  • Handling/arbitrating complaints to resolution
  • Interpreting and Administering a collective bargaining agreement
  • Providing counsel and advice regarding performance management and discipline matters
  • Preparing for and leading grievance meetings with management and union leadership
7

Skills For Senior Employee Labor & Relations Specialist Resume

  • Working knowledge of one or more of the collective bargaining agreements at NetJets
  • Working knowledge of Federal, State and Local employment and Labor laws and regulations
  • Ensuring State compliance with laws, policies, and labor agreements
  • Manufacturing and/or aerospace
  • Provide best practices with management including consultative problem-solving, technical assistance, and drafting letters/memos
  • Opportunity to coach employees and management while fostering a great working environment through collaboration
  • Coordinates hourly training in safety, sexual harassment and other compliance training
8

Skills For Nx Senior Employee& Labor Relations Specialist Resume

  • Facilitate all internal hourly union job posting, interviews and hiring
  • Assist in administering local contract and provides input during contract negotiations
  • Assist in administering performance review ratings, performance improvement plans and training for hourly union employees, as required
  • Assist the SCLR to consult with the President, Provost, CFO and other senior management regarding ongoing Pfac labor relations
  • Responsible for managing multiple different Collective Bargaining Agreements (CBA’s)
  • Assists in the administration of the organization’s labor relations policies and bargaining agreements
9

Skills For Senior Labor Relations Specialist Resume

  • Creating the union strategy for the location, how to successfully respond to grievances and arbitrations, and how to administer the union contract to reach the goals of the business
  • Autonomous job, working in a fast paced acute care environment
  • Above average computer and systems knowledge (HRIS, MS Office and Outlook. SAP and Kronos and Brass Ring
  • Diagnostic imaging facilities and occupational health sites
  • Provide guidance on compliance matters, including NLRA, FMLA, FLSA, ADAA, EEO and other state/local rules
  • Assist in the administration of the Collective Bargaining Agreement (CBA) and the grievance procedure
  • Gathers and maintains hourly and salary personnel records including: personnel transfers, promotions and hourly benefit plan participation
  • Responsible for working with management team to help them achieve business goals
10

Skills For Employee / Labor Relations Specialist Resume

  • Manage joint committee, negotiate settlements and write Local Investigating Report for referral to
  • Assist in administering and interpret leave policies for hourly union employees
  • Maintain grievance and case management files utilizing Labor Relations Information System (Massforge)
  • Help manage day-to-day communications with Pfac union steering committee members and Pfac Spokesperson
  • Meet and correspond with Pfac union regarding grievance filings and other issues
  • Consult with and assist departments at various levels regarding course assignment decisions and contract compliance as related to Pfac

List of Typical Responsibilities For a Labor Relations Specialist Resume

1

Responsibilities For Employee & Labor Relations Specialist Resume

  • Strong computer skills, including Microsoft Office suite (Outlook, Word, Excel, and PowerPoint) and FileMaker
  • Substantial labor law experience and experienced in dealing with unions, works councils and employee representatives
  • German and English language skills on proficiency level
  • Prepare evidence for disciplinary hearings, including preparing witnesses to testify
  • Experience with answering grievances
  • Experience working in organizations of 500 or more desired
  • Strong knowledge of HR practices/policies acquired while holding HR-operational roles
  • Establish and maintain a good working relationship with Local Union Officers and Representatives
  • Previous professional experience in HR field
2

Responsibilities For Training Systems & Labor Relations Specialist Resume

  • Swiss Labor Law knowledge (we don’t need a lawyer but solid knowledge on level ‘Personalfachfrau’)
  • Demonstrated ability to exercise sound and independent judgment
  • Approx.7 years of Job-related experience
  • Strong proficiency in Microsoft office software applications (Word, Excel, PowerPoint)
  • Present concepts in an effective way and sell these both to management and employees
3

Responsibilities For Labor Relations Specialist, Senior Resume

  • Analyzing legislation, case law, and administrative regulations in the field of labor relations
  • Working knowledge of Employment Retirement Income Security Act requirements
  • Maintain required documentation within case management system, including intake and investigative notes, supporting documents, and final reports
  • Able to maintain a positive attitude while performing within stressful situations and handling complex issues
  • If necessary, assists in development, implementation and revision of work rules and disciplinary procedures governing bargaining unit employees
  • Customer-oriented attitude when dealing with internal clients; responsive and proactive in dealing with questions and concerns
4

Responsibilities For Team Member Labor Relations Specialist Resume

  • Interpretation and application of company policies/procedures and collective bargaining agreements
  • Consult and assist Managers with issues and questions related to labor matters, including grievances, arbitrations and information requests
  • Investigate, track and assist in coordination and collection of appropriate documentation for internal and external legal teams during any agency investigation
  • Draft disciplinary documents and assist managers and supervisors with documenting discipline matters
  • Provide technical advice to field managers on the interpretation and application of collective bargaining agreements and labor policy
  • Improve the Mill’s onboarding and orientation processes of nonexempt and exempt employees
  • Capacity to manage information, balancing employee confidentiality with business needs
  • Manage disciplinary statistics – Department of Labour submission purposes – monthly for final report to be submitted
  • Provides effective team member relations consultation and guidance to assigned business units for the resolution of identified problems with a key focus on maintaining a positive and inclusive employee relations climate through fostering a high level of employee trust, while providing appropriate coaching and advice to business unit leadership
5

Responsibilities For Employee Labor Relations Specialist Resume

  • Proactively serves as a liaison between employees and business unit leadership, addressing and resolving concerns in the workplace, while utilizing the competencies of change management
  • Interprets and communicates federal and state labor laws, Meridian Health policies, and union contract agreements to leaders and team members; provides guidance to maintain compliance
  • Perform fact finding and drafting of initial responses to EEO complaints, and work with the employee relations team and Meridian legal counsel to resolve issues
  • Work with manager and training representative on annual engagement survey to ensure proper action planning via department workshops and feedback sessions
  • Conduct exit interviews; compile data in a meaningful format to guide action planning
6

Responsibilities For Co-worker / Labor Relations Specialist Resume

  • Mitigate risks and the need for third party representation
  • Preparation for and participation in union contract negotiations
  • Provide guidance and support on employee relations issues, including corrective action, performance management, investigating performance/conduct issues and terminations
  • Investigate and analyze complaints and grievances
  • Create, review, or edit documents
7

Responsibilities For Senior Employee Labor & Relations Specialist Resume

  • Other tasks / projects as assigned
  • Takes active role as HR recruits, interviews, and selects hourly employees to fill vacant positions
  • Plans and conducts new hourly employee orientation to foster positive attitude toward company goals
  • Assists human resources management in appropriate resolution of employee safety/relations issues
  • Administers hourly benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance
  • Support the FMLA, STD and Workers Compensation programs
  • At least three (3) to five (5) years’ experience in a unionized environment administering labor contracts, managing through dispute resolution and grievance procedures
8

Responsibilities For Nx Senior Employee& Labor Relations Specialist Resume

  • Build and maintain positive working relationships with operations partners, union representatives, human resources colleagues and other business partners to jointly deliver strategic objectives and resolve issues
  • Support HR efforts related to investigations, governmental inquiries/charges, grievance resolution, performance and absence management, complaints of unfair employment practices/discrimination, and disciplinary action
  • Investigate and resolve grievances
  • Act as liaison and counsel for employees and Management to assist with Human Resource related issues and to promote good working relationships, consistency and high morale
  • Provide day to day counsel and support to Management to ensure consistent application and interpretation of the Company’s personnel policies, the collective agreement, and state labor requirements
  • Promote and support goals aimed at increasing efficiency and profitability, improving morale and reducing absenteeism
  • Support the recruitment, screening, and selection of employees and present in the administration of new employee orientation
9

Responsibilities For Senior Labor Relations Specialist Resume

  • Prepare information and testimony to best represent interpretation of contractual/legal issues
  • Coordinate employee movement (job transfers/ramp-ups/layoffs/recalls) to ensure sufficient coverage to meet production requirements, while adhering to the labor agreement requirements
  • Research and assist in negotiating labor contracts
  • Administer the Plant drug and alcohol programs
  • Establish and maintain employment contacts and provide unemployment requested information
  • Interpret and administer company Equal Employment Opportunity, Affirmative Action Plan and Family Medical Leave Act programs. Conduct training, collect data and perform plant reporting as required. Participate in handling of employee EEO/AAP and FMLA concerns
  • Previous labor relations experience is required
  • Displays good communication skills with the ability to apply theory and practice in carrying out assignments. The ability to use independent, sound, creative judgement in solving complex problems
10

Responsibilities For Employee / Labor Relations Specialist Resume

  • Establish and monitors absenteeism, turnover and productivity programs
  • Provides assistance to line management on labor relations matters
  • Assists in the development and implementation of labor relations policies and procedures. Prepares reports in conformance with legal requirements or organization needs
  • Prepares for, conducts, and/or participates in union-management contract negotiations and administers all provisions of the agreements
  • Make recommendations for resolving team member concerns, to include: gathering and analyzing information, applying relevant policies, Federal / State / Local laws, and past practice to reach conclusions while maintaining strict confidentiality
  • Escalate issues that meet pre-defined criteria and use judgment to assess risk and sensitivity of ambiguous cases to determine when to escalate to HR management
  • Build and maintain positive and productive working relationships with team members, HR Business Partners, and management to achieve business objectives
  • Facilitate Employee Relation related trainings as needed
  • Conduct grievance and disciplinary hearings and issue written decisions and recommendation subject to approval by Director and/or Deputy Director

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