Junior Technical Writer Resume Sample

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Furman Hermiston
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Work Experience

Technical Writer, Junior
04/2017 - PRESENT
Chicago, IL
  • Creates draft deliverables using IEEE guidelines customized for FDA. Incorporates feedback from the government and senior Engility staff to track changes, edits, and finalize deliverables
  • Data and System Analysis responsibilities
  • Supports The FDA IDIQ as a junior technical writer\systems and data analyst
  • Creates draft deliverables using IEEE guidelines customized for FDA
  • Incorporates feedback from the government and senior Engility staff
  • Tracks changes, edits, and finalize deliverables
  • Supports the analysis of systems and data
  • Supports the drafting of presentations as needed
Junior Systems Analyst / Technical Writer
03/2010 - 11/2016
Los Angeles, CA
  • Supports the creation of Documentation and Deliverables as needed: Data dictionaries, User stories and Backlogs etc.,
  • Works with and coordinates with project leadership on data and systems analysis
  • Seeks to develop professional skills in the information systems and health care fields through trade magazines, manuals, seminars, and courses
  • Responsible for work flow engineering to include business process flow, organizational structure, design and capabilities. Results of engineering are utilized to enhance systems, identify business processing models etc
  • Responsible for documenting application support of financial systems, financial reporting, payment and other related applications
  • Utilizes various data tools to analyze data and/or troubleshoot data issues
  • Define business processes in all financial and collections departments
  • Understand business-processing requirements and have the ability to be a key team member in providing solutions
Junior Technical Writer
10/2002 - 10/2009
San Francisco, CA
  • Maintain the library of service information as products evolve, safety issues arise, experience is gained and feedback is provided on the
  • Work with business unit contacts to procedural updates are executed within compliant timeframes
  • Maintain open communication with departmental contacts to monitor the effectiveness of existing desktop procedure documentation and to ensure the Corporate Training Team is kept abreast of procedural changes
  • Develop, update, and maintain the desktop procedures in an online environment
  • Working through others to meet strict deadlines and complicated deliverables
  • Adapt to working with changing technology and software
  • Proficient in Microsoft Office (specifically Word and Excel)
  • Adhere to the contract’s Service Level Agreements (SLA)


Virginia Commonwealth University
1997 - 2002
Bachelor's Degree in English

Professional Skills

  • Possession of excellent consulting skills, including listening, data gathering, and analysis
  • Experience and skills in establishing and maintaining communication with subject matter experts, and other project team members
  • Strong listening skills to capture the necessary information and to know which follow-up questions need to be answered
  • Have strong communication and writing skills
  • Demonstrable technical writing and editing skills with the ability to explain complex concepts and processes clearly and effectively
  • Excellent written English and verbal communication skills
  • Formatting skills, layout and design of document

How to write Junior Technical Writer Resume

Junior Technical Writer role is responsible for technical, english, research, health, architecture, training, integration, database, printing, security.
To write great resume for junior technical writer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Junior Technical Writer Resume

The section contact information is important in your junior technical writer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Junior Technical Writer Resume

The section work experience is an essential part of your junior technical writer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous junior technical writer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular junior technical writer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Junior Technical Writer resume experience can include:

  • Responsible for having direct interaction with end-users and having the ability to understand their description of a problem as well as the ability to effectively communicate a solution
  • Ideally first-language proficiency in English, or excellent written and spoken skills in English, with excellent written and spoken skills in German
  • Strong organizational and proofing skills
  • Effectively manage documentation projects and deliver effective customer-focused documentation
  • Assists in the preparation and editing of complex technical documents using advanced word processing skills
  • Three (3) years of demonstrated experience writing and editing technical documents

Education on a Junior Technical Writer Resume

Make sure to make education a priority on your junior technical writer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your junior technical writer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Junior Technical Writer Resume

When listing skills on your junior technical writer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical junior technical writer skills:

  • Detail oriented, well organized, good time management, and good communication skills
  • Organizational skills, consolidating information
  • Possesses a great attention to detail and effective time management skills
  • Prioritize daily tasks to effectively manage production time
  • Can effectively use team collaboration tools like Confluence and Slack to generate and curate content
  • Working experience with XML based technologies

List of Typical Experience For a Junior Technical Writer Resume


Experience For Technical Writer, Junior Resume

  • Technical skills, with ability to use and learn a variety of tools and systems; and
  • A willingness to acquire extensive product knowledge and to learn new skills at short notice
  • Advanced task management skills
  • Effectively acquire information from remote interfaces and databases
  • Experience with editing, preparing, and producing technical manuals, specifications, military standards, and technical reports and documentation
  • Relevant technical writing course work or experience creating product, sales, and technical materials
  • Experience with military systems testing best practices and use of laboratory equipment, including spectrum analyzers and oscilloscopes is ideal
  • Technical writing/documentation experience
  • Intermediate experience working in Microsoft Office, specifically Word

Experience For Junior Business Analyst Technical Writer Resume

  • Strong working knowledge of Microsoft Office and SharePoint, Web Development tools
  • Experience creating videos is helpful, but not required
  • Experience working in an Agile development environment is helpful, but not required
  • Experience writing software-specific technical documentation and documentation that is easy-to-read for end users
  • Experience translating complex technical jargon into documentation for a non-technical audience
  • Additional experience in software development, test engineering, quality assurance, or other software development-related field
  • Experience in technical writing
  • Experience writing support documents

Experience For Junior Systems Analyst / Technical Writer Resume

  • Excellent working knowledge of MS Office software, specifically with MS Word and Excel
  • Excellent working knowledge of Adobe Acrobat Professional
  • One year technical writing experience
  • Previous experience with authoring tools, such as Arbortext or FrameMaker
  • Experience in technical writing would be an advantage
  • Good understanding of household appliances technology

Experience For Junior Technical Writer, Training Resume

  • Experience writing guide
  • Desire to gain exposure and experience in a large high-profile corporate Oracle Financials implementation
  • Experience and expertise in one or more of the following Microsoft Word, PowerPoint, Visio, and Microsoft Publisher or Adobe Illustrator
  • Excellent command of grammar and punctuation
  • Experience of MS Office applications, especially MS Word and MS PowerPoint
  • Updating APIs and mapping fields to current products (Ex: AS to PID)
  • Working knowledge of the software development process and cloud software applications
  • Uploading and maintaining information on collaboration sites, particularly MS SharePoint

Experience For Junior Technical Writer, Retail Lending Resume

  • Working with developers to produce quality documentation and training materials
  • Performs desktop publishing, including formatting, writing, and editing client deliverables with an eye for detail
  • Develop documentation and end user training, including scenario testing around the requirements
  • Involved in monitoring and analyzing system performance issues, including maintenance release schedules
  • Occasionally capturing meeting minutes and meeting notes
  • Provide support in building and maintaining the product Help Center
  • Responsible for formatting all outgoing documents to ensure they meet internal / external quality standards
  • Responsible for document compilation, bookmarking, and watermarking

Experience For Junior Technical Writer / Analyst Resume

  • Responsible for updating and maintaining internal document templates
  • Responsible for updating and creating stamps for PDF files
  • Use various data sources to develop dashboards for tracking and reporting
  • Ensures that deadlines for providing Meeting Reports are met and posts to repository in a consistent format and nomenclature
  • Supports meetings for completing and printing handouts, agendas, tent cards, and conference set up and breakdown

Experience For Junior Technical Writer Internship Resume

  • Responsible for maintaining the documentation in a versioning system and make sure that a complete traceable history is created
  • Function as a liaison to the development, auditors, training and implementation team
  • Assist with additional training team tasks as assigned
  • Proofread and edit material from the Operations and Technology team for consistency, accuracy, and cohesion using company style guides and formats
  • Technical documentation regarding in-house software applications

Experience For Junior Technical Writer Resume

  • Collaborate with a diverse range of project staff, including project managers, business analysts, developers, system architects, etc
  • Revise existing documentation as needed
  • Prepare meeting agendas, documentation and presentations
  • Record, compile, transcribe and distribute meeting minutes and track action items
  • Maintains final draft of all documents utilizing SharePoint
  • Image editing software (e.g. SnagIt)
  • Captures meeting minutes and action items in variety of technical and business meetings

Experience For Technical Writer, Junior Resume

  • A passion for technology and learning software products
  • Alternatively, a technical course with a high proportion of professional writing
  • Knowledge of military standards and specifications governing the preparation of technical documentation
  • Demonstrable education related to writing or related field
  • Extract information from various documentation and create client facing FAQs and Benefits
  • Organizes, writes, edits and produces technical documentation per project standards regarding order, clarity, conciseness, style, and terminology
  • Structured way of working with technical information, combined with consumer-oriented approach
  • Formal Writing Style
  • Solution diagram the application and how it meets standard financial and collections practices

Experience For Junior Business Analyst Technical Writer Resume

  • Responsible for being a key part of the internal support structure of new financial applications becoming the subject matter expert for statewide health provision
  • Function as a key project team member in the determination, evaluation, implementation and support of financial system initiatives
  • Maintain user manuals and online help systems for a large and active product suite (approx. 350 + products)
  • Be deadline driven and able to change course at a moment's notice
  • Successfully communicate with many different departments
  • Rebuild Word documents (step-by-step procedures, job aids, reference guides for end users) in the new project template
  • Incorporate updates to converted documents as directed
  • Track the conversion and update process through review and approval via MS Excel
  • Post documents to corporate Intranet site

List of Typical Skills For a Junior Technical Writer Resume


Skills For Technical Writer, Junior Resume

  • Excellent personal interaction skills: confident, strong personal presentation, self-starter, and willing to learn
  • Good proofreading and problem solving skills
  • Proficiency in basic grammar skills (grammar, punctuation, spelling, usage)
  • Experience with or strong knowledge of MS SharePoint
  • Effectively and efficiently work in a collaborative team environment
  • Learn and apply new technical skills and concepts quickly
  • Prior experience as a Technical Writer/Editor

Skills For Junior Business Analyst Technical Writer Resume

  • ) Ability to effectively communicate verbally and non-verbally as a collaborative team member
  • Willingness to expand your technical skills
  • Willing to write coding examples at least one of: PHP, Ruby, .NET, Python, Java, C#, Swift/Objective-C — and the desire to gain experience with more
  • Demonstrates knowledge of writing, editing, and style guidelines and printing regulations of the Government Printing Office
  • Previous experience developing or maintaining user documentation, preferably for Finance, Accounting or a related area

Skills For Junior Systems Analyst / Technical Writer Resume

  • Experience interviewing people for data gathering
  • Experience in supporting a laboratory environment, working with engineers, testers, and subject matter experts
  • Experience in technical writing, documentation, or advertising
  • Proven ability with English spelling, grammar, punctuation, syntax and composition rules, and a clear technical writing style
  • Experience in writing technical documents and conveying the information for non-technical audiences

Skills For Junior Technical Writer, Training Resume

  • Experience of issue tracking systems and corporate wiki (Jira, Rally, Confluence)
  • Previous work experience demonstrating ability to write technical documents
  • Have 1 - 2 years of experience in technical writing (this can include coursework)
  • Experience with developing technical documentation, focused on test plans and procedures
  • College, university or equivalent technical experience required
  • Experience in software field, preferably in financial domain
  • Experience with DITA and oXygen XML

Skills For Junior Technical Writer, Retail Lending Resume

  • Demonstrated ability to work independently and to meet deadlines
  • Able to manage priorities and interact across all levels within the development organization
  • Have a strong desire to learn and work with MadCap Flare
  • Experience with Satellite Communications (SATCOM) or related waveforms used on military and commercial radios
  • Experience with Satellite Communications (SATCOM) or equivalent waveforms used on military and commercial radios
  • Professional experience

Skills For Junior Technical Writer / Analyst Resume

  • Hands-on experience with Microsoft Office Suite 2010 (Word, PowerPoint and Excel)
  • Technical writer experience (not creative)
  • Cybersecurity relevant experience
  • One year experience in a corporate environment
  • Recently graduated to up to 1.5 years of experience
  • Extremely detail oriented, precise, organized and able to work independently and manage/prioritize multiple projects simultaneously

Skills For Junior Technical Writer Internship Resume

  • Capturing and documenting meeting minutes
  • Creating and editing user guides using MadCap Flare (primarily) and MS Word
  • Maintaining existing user manuals and other technical documents in multiple languages
  • Learning software products and working with subject matter experts to ensure accuracy of help content
  • Following established conventions for structuring content
  • Willing to accept feedback, constructive criticism
  • Creating video tutorials and webinars for internal and external purposes
  • Working knowledge of Relational Database Management Systems (RDBMS), Structured Query Language (SQL)
  • Engineering comprehension, understand subject matter

Skills For Junior Technical Writer Resume

  • Organizing and capturing software operations and translating them into a usable format for end users
  • ELearning training and video creation
  • Maintaining and editing User Manuals designed for an application’s end users
  • Coding, such as HTML, CSS, or JavaScript
  • Writing documentation that details software technical specifications

Skills For Technical Writer, Junior Resume

  • Proofreading and editing documents submitted by co-workers
  • Providing a quick turnaround on User Manuals or documentation affected by bugs or issues in an implemented application
  • Writing help articles for end users
  • Editing screenshots in MadCap Capture and SnagIt
  • Editing release notes

Skills For Junior Business Analyst Technical Writer Resume

  • Maintain existing documentation, including updating processes and documenting new features
  • Be interested in learning new software, including our products and publishing tools
  • Occasionally briefing and providing training of material covered or changed within an updated application’s User Manual
  • Comfortable working in a semi-structured writing environment with evolving processes and homegrown systems
  • Master the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
  • Invest in the Vault platform and applications by becoming a product expert and keeping up with new features, including those documented by other writers
  • Responsible for proofreading and editing documents for spelling, grammar, consistency, organization, and style

List of Typical Responsibilities For a Junior Technical Writer Resume


Responsibilities For Technical Writer, Junior Resume

  • Working knowledge of MadCap Flare, HTML, CSS, and Adobe InDesign
  • Prepares agendas, transcribes meeting notes, tracks necessary information, and creates reports and meeting minutes
  • Work closely with content strategists, engineering project teams, and other stakeholders to create and maintain high-quality content for Red Hat solutions
  • Engage and collaborate with the closed loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience
  • Keep up-to-date with product changes, customer use cases, and support issues by integrating with specialty groups from Customer Experience and Engagement team
  • Create new user documentation, including user guides, release notes, operations processes, and resource material in MS Word and MadCap Flare
  • Aides in creating Status Reports to the client
  • Supports the development and production of a variety of documents focused on communicating information to a Federal government acquisition community

Responsibilities For Junior Business Analyst Technical Writer Resume

  • Familiarity with and knowledge of Red Hat solutions or related industry offerings (Linux, middleware, storage, cloud or virtualization technologies)
  • Work with internal teams to obtain an in-depth understanding of the FIS products and the documentation requirements (both technical and client facing) for current products
  • Create and maintain the information architecture within a centralized environment
  • Prepare charts, process flows, and reports/dashboards
  • Create tutorials/WIKI pages to help FIS team access various technical and product related information

Responsibilities For Junior Systems Analyst / Technical Writer Resume

  • Functional documentation that covers the usage and capabilities of various web applications
  • Be alert for opportunities to improve the existing documentation. This includes working with requests from users, customer support, and product managers, watching for common functionality questions from our services team, and working directly in the product to understand first-hand where users might experience difficulty
  • Ensure that new articles maintain a consistent style, tone, and approach by following a style guide, reviewing existing documentation, and participating in peer reviews
  • Professional writing experience
  • Experience in a software development or services environment
  • Work independently in a fast-paced environment with little direct supervision
  • Write scripts and create videos about product features
  • Work on examples and tutorials that show how to use product features
  • Assist in the production and hand-off of all final deliverables

Responsibilities For Junior Technical Writer, Training Resume

  • Review documents in support of client requirements and provide feedback on accuracy, completeness, consistency, grammar, and overall quality
  • Prepare and support development of internal process documents to ensure validity, completeness of content, and consistency with order, style, terminology standards, spelling and grammar
  • Contribute to development and maintenance of project templates and style guide
  • Manages SharePoint project documentation repositories
  • Performs document control tasks or assumes additional responsibilities as required
  • Provide support to the Document Control Team
  • Format Quality Management System documents
  • Works with technical staff to develop documentation requirements, develops outlines and drafts for review and approval by technical specialists and project management, and ensures that final documents meet applicable contract requirements and regulations

Responsibilities For Junior Technical Writer, Retail Lending Resume

  • Reviews and edits documents developed by others to ensure accuracy and quality of content, organization, language, format consistency, and conformance with established standards
  • Edits technical documents including business proposals, reports, manuals, briefings and presentations, guidelines, flow diagrams, and other project deliverables to meet contract requirements
  • Performs periodic reviews of documents for updates
  • Researches, analyzes, writes, edits, and proofreads technical data for use in documents or sections of documents such as manuals, procedures, and specifications
  • Attends meetings such as those that determine software requirements, writing system requirement specifications, software specifications, end user documentation, and any other required documentation as part of the contract deliverable
  • Creates meeting notes and documents Action Items that come out of those meetings
  • Creates Agenda’s for meetings
  • Ensures technical documentation is accurate, complete, meets editorial and government specifications, and adheres to standards for quality, graphics, coverage, format, and style
  • Experience with MS Excel, MS Outlook, MS Visio, and SharePoint (or similar Web-based data repository)

Responsibilities For Junior Technical Writer / Analyst Resume

  • Participates in establishing style guidelines and standards for text and illustrations
  • Prepare illustrative material, such as diagrams and charts using MS Visio and/or MS Excel
  • Mastery of MS Word and MS PowerPoint
  • Handle administrative requests and queries from senior managers
  • Proficiency in MS Office: Excel, Word, PowerPoint, Visio
  • Interacts with multiple project team members and client personnel at various organizational levels and incorporates technical information gathered

Responsibilities For Junior Technical Writer Internship Resume

  • Work closely with content strategists, engineering project teams, and other stakeholders to create and maintain high-quality content for Red Hat's offerings and solutions
  • Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement of the documentation experience
  • Keep up-to-date with changes in our offerings, customer use cases, and support issues by integrating with specialty groups from the Customer Experience and Engagement (CEE) team
  • Master the use of our internal documentation toolchain, including the publishing platform and issue-tracking tools
  • Provide writing samples, preferably technical writing ones
  • Be proficient in writing logical software instructions and editing screenshots

Responsibilities For Junior Technical Writer Resume

  • A working portfolio of technical writing projects
  • Comfortable navigating and reading source code in a variety of languages
  • Assist the development areas by being an active participant on the project team
  • Assist in establishing the protocols and standards for all written communication
  • Participate in testing and problem resolution process of the systems to ensure procedures and problem resolutions are correct
  • Be comfortable when working with various subject matter experts
  • Familiar with a variety of field concepts practices and procedures. Basic knowledge of business systems and problem solving
  • Comfortable working crossfunctionaly with engineers, product managers, and other stakeholders to help document new developer products and features
  • Comfortable writing in Markdown

Responsibilities For Technical Writer, Junior Resume

  • Comfortable working with the Linux command line in a Macintosh environment
  • Deliver high quality documentation paying attention to detail and accuracy
  • Work independently and/or with other administrative and support staff in supporting multiple deliverables simultaneously
  • Analyze subject material and audiences while producing clear documentation
  • Familiarity with Red Hat's offerings or related industry offerings (like Linux, middleware, storage, cloud, or virtualization technologies)
  • Write a Documentation Plan for all significant assignments, which details the writer’s commitment of all documents produced for a project
  • Participate in and record minutes for Division meetings (i.e., Document/Forms Control, Product Development, File Review Compliance, etc.)
  • Maintain up-to-date and working knowledge of branch operations and the lending process. Maintain working knowledge of the major laws and regulations that govern Retail Lending (e.g., Truth-in-Lending, Regulation Z, ECOA, HMDA, HOEPA, etc.)
  • Familiarity with DITA or other structured writing methodology

Responsibilities For Junior Business Analyst Technical Writer Resume

  • The ability to meet tight deadlines, deliver on time, and ensure high quality
  • Inventory current documentation, identify gaps and create required documentation
  • Help draft policies and procedures as needed
  • Create and maintain centralized sites to host product and technical information for easy access
  • Proficient in MS Word and Adobe Acrobat
  • Proficiency with Microsoft Office applications (MS Word, Excel, PowerPoint, Outlook), and Microsoft Visio
  • Be proficient in Microsoft Word
  • Be able to explain complex processes creatively, visually, and concisely
  • Be self-motivated and detail-oriented

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