IT QA Analyst Resume Sample

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Brooklyn Morar
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Work Experience

Senior IT QA Analyst
09/2016 - PRESENT
Phoenix, AZ
  • Proven track record implementing and using Automation for testing of Applications
  • Performs Performance and/or Security testing of different applications and products for multiple projects
  • Understanding basic of the Software Development Life Cycle
  • Coachable and trainable
  • Effective communicator in oral and written form
  • Independent worker and effective in time management
  • Capable of working productively with peers
  • Working knowledge of COBIT, ITIL, NIST, SOX and FFEIC methods and concepts
IT QA Analyst
01/2014 - 05/2016
Philadelphia, PA
  • Develops test plans for medium systems to ensure application functionality meets original requirements to project
  • Works closely with software development staff to test and review applications developed in house or purchased from third party vendor prior to installation
  • Responsible for mentoring of Associate Quality Assurance Analyst
  • Ensures end user documentation correlates with program functionality
  • Work experience in software quality assurance
  • Experience working in web service testing
  • Experience in cross browser/device testing
  • Convert business requirements and specifications into a QA test plans, cases, and test scripts
IT QA Analyst Compliance Control Report Validation
07/2009 - 07/2013
Los Angeles, CA
  • Execute test cases, report progress and document defects and other issues in a timely and accurate manner
  • Conduct root cause analysis of identified defects providing Development/Business Analyst partners with sufficient detail to understand, replicate and prevent future occurrences the defect
  • Document and enter test defect tickets discovered during the test cycle
  • Develop robust and effective automated regression test scripts utilizing Selenium
  • Create an automated testing framework from scratch
  • Create and insert verification points, using assertions, define object repository for code re-use, debug the code if necessary and analyze the test results in Selenium
  • Execute automated test scripts to identify and isolate system anomalies
  • Design test automation strategy for small to large complex projects


Averett University
2005 - 2009
Bachelor's Degree in Computer Science

Professional Skills

  • Strong analytical and verbal communication skills
  • Strong business and organizational skills; attention to detail
  • Strong communication skills, verbal and written is required
  • Strong understanding of testing concepts and methodologies; experience writing test plans
  • Experience testing integrations including file level validation (sample population)
  • Any prior experience in a system testing role
  • Strong positive attitude and demonstrated ability to accomplish complicated projects with confidence

How to write IT QA Analyst Resume

IT QA Analyst role is responsible for coding, software, retail, training, integration, database, security, architecture, reporting, design.
To write great resume for it qa analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT QA Analyst Resume

The section contact information is important in your it qa analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT QA Analyst Resume

The section work experience is an essential part of your it qa analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it qa analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it qa analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative IT QA Analyst resume experience can include:

  • Work collaboratively with teams (onshore/offshore), self-directed to find solutions and strong written and oral communication skills are essential
  • QA experience, test lead experience and IT experience
  • Experience as a technical lead and/or mentor for less experienced analysts
  • Strong Agile and Automation Experience
  • Solid experience in Quality Assurance based roles
  • Strong experience with Selenium Framework and modern tool knowledge required

Education on an IT QA Analyst Resume

Make sure to make education a priority on your it qa analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it qa analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT QA Analyst Resume

When listing skills on your it qa analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical it qa analyst skills:

  • Good communication and relationship skills, both in directing the technical team and updating ESI leadership
  • Effectively collaborate with developers and business experts
  • Work effectively in a fast-paced environment with low tolerance for error
  • Any prior ABB OPTICAL WMS work experience
  • Experience and comfort with test case management/defect tools (ALM, TFS, QA Complete etc.); experience with SQL
  • Experience utilizing enterprise trouble ticketing systems using ServiceNow and SharePoint or other similar systems

List of Typical Experience For an IT QA Analyst Resume


Experience For Senior IT QA Analyst Resume

  • Experience in system testing or QA required
  • Solid understanding of QA methodology and how it fits into the Software Delivery Lifecycle
  • Proven knowledge of creating acceptance criteria for Product Backlog items in VSTS in Agile/Scrum environment
  • Strong working knowledge of SQL is required
  • Validation of test results, proactively explain and work through variances

Experience For IT QA Analyst / Auditor Resume

  • Validation of test results (Manual or automated scripts)
  • Mentor less experienced team member in their area of expertise
  • Work on multiple items at one time and to ensure that overall priorities are being met
  • Experience working on tight timelines. Ability to clearly communicate status, risk level, and creative approaches to meet delivery dates
  • Overall IT experience
  • Assess the priority and severity of issues
  • Create own test data sets to validate

Experience For Associate IT QA Analyst Resume

  • Experience testing complex multi-tiered web-based systems and complex data-driven applications
  • Working knowledge of First Data ‘green’ screens
  • Responsible for cross training other QA Analysts with the focus of creating and maintaining automation scripts
  • On call support during the non-working hours if required (including weeknights, weekends)
  • Creation and maintenance of manual and automated testing scripts, as well as understanding black box/white box testing methods
  • Define and implement best practices for product releases including deployment prerequisites, documentation, and troubleshooting
  • Test defects and providing sign-off or recommending remedial action
  • Contribute in setting the direction to improve test automation and tools set in particular using Team Foundation Server (TFS)
  • Participate in Functional requirement reviews, clarifying requirements, understanding design decisions

Experience For Ccet-pune-SQL-QA Pfs-senior IT QA Analyst Resume

  • Primarily utilize automation; however, manual testing required, as well
  • Establish and execute quality assurance testing practices across embedded, mobile, and web applications
  • Review functional business requirements and design specifications to ensure understanding of deliverables such as test strategy, test plans and test cases
  • Execute test cases and accurately reporting results and progress
  • Proficiency in using tools such as Jenkins, Jira
  • Creates Qualification documentation (plans, scripts, etc.) for Computing Environment Qualification (CEQ) efforts

Experience For IT QA Analyst, Senior Resume

  • JIRA for defect tracking
  • Identify and understand how changes ‘impact’ work upstream and downstream
  • Write SQL queries to verify data flow between multiple programs and systems
  • Troubleshoot and rectify design flaws and usability issues
  • Self-manage the QA process and meet deadlines
  • Create clear, concise and detail oriented test plans/cases
  • Utilize established processes and tools in the creation of test plans and test cases, set up data and track defects

Experience For Lead IT QA Analyst Resume

  • Create test plans, test cases, and complex test data along with execution, documentation and follow up on results
  • Contribute to the identification and implementation of process improvements
  • Quickly develop a good understanding of the technical details of the application(s)/system(s) they are testing as well as correlate that activity to the solution and the business it supports
  • Attending iteration planning meeting, reviewing user stories and understanding the business logics
  • Develop and apply testing processes for new and existing products to meet needs
  • Diagnose and troubleshoot existing code
  • Follow frameworks configured for automated testing scenarios
  • Expanded ability and knowledge of the tools & technology as pertinent to their role
  • Expanded ability and knowledge to use of tools and technology. Good understanding of the technical details of the application/infrastructure they use/support and the correlation of the application/infrastructure to the business solution. Basic ability to design, create and/or execute automated scripts using Selenium, C# and NUnit

Experience For IT QA Analyst Compliance Control Report Validation Resume

  • Write, debug and understand object oriented code in C#
  • Refactor code for reuse
  • Work with product owners, developers, integration team and coordinate with different system teams
  • Identify, record and track bugs
  • Be an advocate and leader for QA team

Experience For It-QA Analyst Resume

  • Mentor junior testers on automation and QA best practices
  • Test/lead multiple projects at a time
  • Select and collect the correct metrics, identify the trends, make forecasts and provide reports to upper management
  • Communicate needs and schedules to IT, vendors and clients, as well as ensure that plans are in place and standards are adhered to
  • Possess advanced knowledge of the tools and processes required by the role Function well in large-scale, highly complex, cross-functional/platform environment

Experience For IT QA Analyst Compliance Control Report Development Resume

  • Develops, maintains, and conducts test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems. Documents test results, corrective actions required, and logs defects/issues for resolution
  • Creates and maintains data set consistent with test specifications and test procedures
  • Supports internal IT Change Control procedures. Provides quality systems review of applicable changes
  • Identifies differences between established standards and user applications. Suggests modifications to conform to standards
  • Create comprehensive test strategy, test plans, and QA estimate efforts based on collaboration with project team for both Agile and Waterfall projects

Experience For IDM IT QA Analyst Resume

  • Provide leadership/guidance to QA Analysts, with responsibility and accountability for delivery of project tasks assigned to the QA team
  • Expertise in database testing in Microsoft SQL Server environments including designing and manipulating test data, validating stored procedures, jobs, triggers and replication
  • Create and execute test plans and testcases. (UAT, Integration, End-to-End, Penetration, Performance, Load, Regression)
  • Develop, document and maintain test cases and other test artifacts like test data, test scripts
  • Isolate, replicate and report defects and verify defect fixes

List of Typical Skills For an IT QA Analyst Resume


Skills For Senior IT QA Analyst Resume

  • Support business users during UAT and encourage testing best practices. Creates test data for validation of positive and negative scenarios
  • Experience developing use cases and test scripts to execute testing plans
  • Experience testing user interface and batch processing in the related systems
  • Experience using a testing tools TFS or Jira
  • Experience in the Information Services field, focusing on Quality Assurance activities and testing
  • Quality Assurance /testing experience with an understanding of QA best practices and SDLC
  • Good understanding of the QA role, testing principles and how QA fits into the Software Delivery Lifecycle

Skills For IT QA Analyst / Auditor Resume

  • Automated testing or scripting experience
  • Experience on testing tools (Worksoft), and working with software repositories such CVS, and VSS
  • Experience writing black box and user interface test cases, designing tests to mitigate risks
  • Experience with a software testing system
  • Experience with HP ALM system or equivalent software testing system
  • Run Software Validation testing and activities
  • Experience/knowledge IT Quality Testing Discipline
  • Experience/knowledge Claims Processing and/or Customer Service for Health Care, Property or Disability type claims, etc

Skills For Associate IT QA Analyst Resume

  • Experience/knowledge Basic Query Writing (SQL)
  • Experience/knowledge Routine Analysis and Problem Solving
  • Experience in multiple phases of testing (system, regression, integration, etc.)
  • Experience in cross-browser testing
  • Experience in supporting an Agile environment
  • Large enterprise or banking or mortgage systems experience
  • Experience in gaming, hotel, food & beverage, retail business and operations is required

Skills For Ccet-pune-SQL-QA Pfs-senior IT QA Analyst Resume

  • Direct experience testing application development or integration
  • Experience in testing within an Agile environment
  • Experience in testing web services
  • Practical experience with test automation tools
  • Experience with SAP ECC business applications
  • Experience in a Professional Corporate Environment
  • Experience/knowledge Application Analysis & Development
  • Experience/knowledge Information Technology Lifecycle and IT Tools
  • Experience with retail organizations and point-of-sale system

Skills For IT QA Analyst, Senior Resume

  • Direct experience as lead tester for major application development or integration
  • Strong commitment to company goals
  • Relevant QA technical experience
  • Assist and provide guidance to peers or those with less experience within the analytical and/or project management area of job
  • If team lead experience
  • QL experience on Oracle and SQL Server databases
  • Research, analysis, design and development of test scripts experience
  • Experience in SDLC and/or SOX quality assurance principles and web systems architecture

Skills For Lead IT QA Analyst Resume

  • Participate in review of business, customer experience and technology requirements to ensure clarity and testability
  • Identify, validate, track and communicate defects and risks to the development team(s)
  • Champion adherence to good Data Management and Governance principles
  • Strong Knowledge of MS Office package (Word, Excel, PowerPoint)
  • Maintain good knowledge of web and warehouse management systems
  • Working knowledge of using a PC, with a basic understanding of Microsoft Word, Excel, and Internet Explorer
  • Working understanding of source control and test management tools
  • Bring to the table ways to improve the testing processes, tools, strategies or techniques
  • Creating test data for the products they are responsible testing

Skills For IT QA Analyst Compliance Control Report Validation Resume

  • Understanding or have worked in ASP.Net (VB/C#) environments
  • Responsible for coordinating and executing all phases of testing and associated activities of test types as required to produce quality software
  • Knowledge and understanding of custom application projects (Building Applications)
  • Responsible for creating and maintaining automation scripts
  • Writes documentation to describe program evaluation, testing, and testing results
  • Basic understanding of programming
  • Participate in daily SCRUM standups, Backlog Grooming and Sprint Planning
  • Develop and apply testing processes for new and existing applications to meet internal and external customer’s needs
  • SQL programming and database technologies

Skills For It-QA Analyst Resume

  • Performs set up, installation, upgrade and administration of testing tools such as HP Quality Center / Application Lifecycle
  • Work as part of a self-directed team, in which tasks are determined daily in coordination with co-workers, rather than being assigned
  • Design, create and execute test cases, including moderately complex test data/environment setup
  • Assists with management and tracking of corrective actions to audit observations
  • Proficient in writing SQL queries to verify data flow between multiple programs and systems
  • Desire to research, adapt and implement new testing methods and stay abreast of industry trends
  • Knowledge of JavaScript, web design, web applications, server-side programming, data structures, HTML, CSS, AJAX
  • Expertise in automation testing process and tools (RFT, QTP and others)
  • Responsible for sending reports and analysis on the automation results

Skills For IT QA Analyst Compliance Control Report Development Resume

  • Responsible for writing E2E automation scripts for integration applications
  • Responsible for driving test analysis through test suite code coverage
  • Responsible for performing root cause analysis for bugs and improve coverage based on the outcome
  • Assists in the on-going evolution of software quality assurance best practices
  • Participate in all aspects of functional, regression, user acceptance and load testing
  • Expertise in creating clear, concise test plans and test cases. Ability to understand and create test plans and test cases from specifications
  • Collaborate with developers to help create high value unit tests and testing solutions
  • Quality Assurance testing (transactional & anecdotal)

Skills For IDM IT QA Analyst Resume

  • Has knowledge of commonly-used concepts, practices and procedures within the testing field
  • Document defects identified in testing with instruction of how to recreate
  • Provide general troubleshooting and consultation to the business and development teams to resolve issues from test execution
  • Review requirements, specifications and technical design documents to understand the scope of the application being developed
  • Identify, document and track application defects and perform thorough regression testing when the defects are fixed
  • Excel in a collaborative and distributed team environment

List of Typical Responsibilities For an IT QA Analyst Resume


Responsibilities For Senior IT QA Analyst Resume

  • Experience/knowledge Health Care
  • Work closely with team members to evangelize an emphasis on quality throughout the entire Software Development Lifecycle
  • Provide mentorship and expertise guidance within the Quality Analyst Team
  • Create and execute test plans and test cases. (UAT, Integration, End-to-End, Penetration, Performance, Load, Regression)
  • Work closely with developers and quality assurance members to run test suites and research errors
  • Work with the support group to reproduce production problems and identify gaps in the regression test suite
  • Generate high-level QA status reports
  • Test data sets in SQL and MS Access to pressure test data integrity

Responsibilities For IT QA Analyst / Auditor Resume

  • Work collaboratively with enterprise stakeholders
  • Prepare and maintain test and system documentation
  • Proficient in MS Access (import, export, compare functions)
  • Develop and execute test plans, test cases and test scenarios for small to large scale projects
  • Collaborates with cross-functional teams and other QA staff to accomplish all daily QA tasks on-time with a high level of quality
  • Complies with quality assurance policies, procedures and standards defined by the IT department
  • Maintain well clear, well-organized test documentation
  • Participate in daily stand ups and other team meetings
  • Proven experience as a software tester including SDLC, quality assurance practices, estimating QA efforts, prioritizing, executing, coordinate testing activities

Responsibilities For Associate IT QA Analyst Resume

  • Execute test cases, report progress and determine whether software working to specifications. Document defects and other issues in a timely and accurate manner
  • Ensure that no defective products are moved to end-user testing or production environments without stakeholder approval
  • Work with internal team of developers and business analysts to analyze system requirements
  • Work on multiple projects simultaneously and communicate test progress and other relevant information to the project stakeholders
  • Work independently and in collaboration with the technical team in testing various technologies in particular Microsoft based solutions including SharePoint, Dynamics CRM, SQL (SP, SSIS, SSRS), ASP.NET (VB / C#)

Responsibilities For Ccet-pune-SQL-QA Pfs-senior IT QA Analyst Resume

  • Work with all aspects of test planning including formal interviews, analyzing requirements and creating test cases
  • Report, assign and track resolution of software issues
  • As a lead work to mentor and coach your direct reports to adhere to best practices
  • Work with source code repositories and help define and maintain configuration management processes and procedures through product lifecycle
  • Review business requirements, functional requirements and technical specifications of current software development projects
  • Convert requirements and specifications into a QA test plan, test cases and ultimately test scripts. Review of test plan with peer job families for coverage of software changes being introduced

Responsibilities For IT QA Analyst, Senior Resume

  • Executive automation scripts (Selenium) as required for development, debugging efforts, and regression activity for a release
  • Assist in post-implementation issue review and continuous improvement efforts to enhance system performance
  • Proficiency with SQL database technologies and techniques
  • Exposure to client/server, object-oriented applications
  • Acts as an IT Quality representative responsible for computer system validation efforts from project inception to implementation and ongoing system support including change control
  • Creates Validation documentation including, but not limited to, System Validation Master Plans, User and Functional Requirements, Test Protocols, Scripts and Summaries, Validation Final Reports and other required quality documentation for computerized systems
  • Participates in internal and external audits of compliance for GxP computer systems

Responsibilities For Lead IT QA Analyst Resume

  • Assists with audit responsibilities for IT vendor quality reviews and GxP assessments
  • Participates in all IT system assessments and quality initiatives
  • Assists with development and management of IT department SOPs and other process documents
  • Detail-oriented with a great eye for design flaws and usability issues
  • Think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks

Responsibilities For IT QA Analyst Compliance Control Report Validation Resume

  • Create clear, concise, and detail-oriented test plans/cases
  • Solve technical problems and think abstractly
  • Interact with all levels of individuals, both internally and externally
  • Understand and follow development workflows and process
  • Facilitate/author requirements documents
  • Compliance/ Quality Assurance background
  • Provide production assistance and support in multiple areas. Be the “go to” person/consultant for department’s applications and data

Responsibilities For It-QA Analyst Resume

  • Conduct/sign-off on the SOX Audits on the System Access files/tables
  • Be able to query databases, subsystems and user-maintained tables
  • Train System Support Analysts on complex system changes, functions, and tables
  • Develop and implement Customer Service Level Standards
  • Act as risk management facilitator. Contribute to the risks identification and analysis

Responsibilities For IT QA Analyst Compliance Control Report Development Resume

  • Commits to key testing activities including module testing, functional testing, regression testing, integration testing, negative testing, positive testing, limit testing, GUI testing, data validation testing and backend testing
  • Responsible for test design, test data creation and automation design for UI and Backend applications
  • Responsible to file bugs identified by automation scripts and track bugs to the closure
  • Responsible to participate in requirement analysis and plan for automation test strategy for the features
  • Develop and test internal programs
  • Provides mentorship to more junior Quality Assurance Analysts as needed
  • Identify, troubleshoot possible defects and collect relevant data to aid quicker resolution
  • Quick Test Pro

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