IT Delivery Resume Sample

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Birdie Hahn
8901 Smitham Tunnel,  New York, NY
+1 (555) 411 0220

Work Experience

Senior Manager of IT Delivery
08/2016 - PRESENT
Chicago, IL
  • Respond to issues and manage the customer’s expectations regarding any changes during the project life cycle
  • Demonstrated track record delivering complex, large scale projects on a global basis
  • Agile experience in working with multiple teams
  • Strong background in Infrastructure and operational architecture
  • A drive to remain up to date with the latest h/w and s/w technologies to ensure operational architecture is aligned appropriately
  • Strong decision making and planning skills; Strong relationship management competency
  • Dependable with strong work ethics and communication skills
IT Delivery & Release Project Coordinator
12/2011 - 03/2016
New York, NY
  • Encourages the exploration and development of innovative methods utilizing IT assets in alignment with the organization’s strategic direction
  • Initiates and influences relationship with and between key stakeholders, in business change design, management and implementation, acting as a primary point of contact for stakeholders, planners, designers, and operational business partners
  • Ensure capability deliveries are aligned across business functions and within multiple agile and/or operational teams
  • In partnership with practice leaders, guides the definition of the company’s technical and architectural roadmap objectives
  • In support of IT management, takes bold action to ensure strong, diverse talent and leadership pipeline in place to meet aggressive business goals. Develops, coaches and engages people to higher levels of performance
  • Understands the needs of a self-organizing team (be cross-functional, be in partnership w/ business, collaboration, work quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful
  • Responsible for ensuring that the scrum team(s) apply best of breed software engineering practices including but not limited to – Test Driven Development, Peer Reviews, Continuous Integration and Continuous Deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive Definition of Done, team retrospectives, etc
Internship IT Delivery
09/2006 - 09/2011
Houston, TX
  • Demonstrate expertise in writing scripts to automate tasks
  • Implement Continuous Integration/Deployment build principles
  • Help businesses develop an overall strategy for deploying code
  • Contribute to planning and strategy with his / her ideas
  • Draw off experience in order to influence others
  • Be expert at applying principles of SDLC and methodologies like Lean / Agile / XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring and Testing Techniques
  • Manage staff in accordance with organization’s policies and applicable legislation. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters, including salary administration
  • Has a broad understanding of IT and emerging technologies and uses this knowledge to assist stakeholders/business leaders in understanding available IT capabilities, technology/business implications, financial considerations, and return on investments to deliver business improvements and competitive advantage


University of Phoenix - Franklin Learning Center
2001 - 2005
Bachelor's Degree in Business

Professional Skills

  • Excellent coaching and mentoring skills with examples of success Strong documentation and writing skills
  • Excellent written and verbal skills providing effective updates to various levels of management, including creating dynamic presentations
  • Proven influencing skills at a senior level with the right level of challenge
  • Credible and authentic senior leader with strong engagement skills at all levels
  • Has strong planning, communication and presentation skills, and the capability to listen and influence
  • Proven experience of affecting and evolving change in a large organisation
  • Demonstrated experience working with executive and senior leadership within a global organization

How to write IT Delivery Resume

IT Delivery role is responsible for software, travel, digital, design, planning, architecture, integration, training, coaching, documentation.
To write great resume for it delivery job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Delivery Resume

The section contact information is important in your it delivery resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Delivery Resume

The section work experience is an essential part of your it delivery resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it delivery responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it delivery position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Delivery resume experience can include:

  • Demonstrated leadership in developing strategic IT plans that address business priorities
  • Third party supplier selection and management skills
  • Demonstrable commercial business acumen skills
  • Proven background in leading large high performing software delivery and/or change functions
  • Experience of cost centre management, setting and managing multimillion pound budgets
  • Experience in software quality testing and leading quality assurance objectives

Education on an IT Delivery Resume

Make sure to make education a priority on your it delivery resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it delivery experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Delivery Resume

When listing skills on your it delivery resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it delivery skills:

  • Build strong internal relationships with Business Units and ensure HCUK is positioned to deliver IT change in an efficient and effective way
  • Leading effective teams comprising of Agile Delivery Managers, Project Managers, Business Analysts, Testers and Developers
  • Experience managing a software development team
  • Experience with implementing software packages
  • Be a Champion for effective delivery incorporating both Agile and traditional methods
  • Experience with .net/C#, MS SQL, Microsoft stack software development technologies and tools

List of Typical Skills For an IT Delivery Resume


Skills For Senior Manager of IT Delivery Resume

  • Work with the IT Director to create robust strategic and tactical plans for effective delivery of all IT projects and pieces of work commissioned
  • Hold the change delivery teams to account for efficient and effective delivery of solutions and products
  • Owning and championing modern technology approaches and leading an active community to drive innovation and process improvement
  • Working collaboratively with all members of the IT SLT to ensure the outward facing message is factual and timely
  • Considering the business all necessary regulation and ensuring that key deliverables are resourced, planned and implemented within agreed timescales
  • Working collaboratively and in partnership with the regional counterpart, ensuring processes and practices are aligned and consistent
  • General knowledge and understanding of Bell’s network, systems and processes
  • Travel within Montreal, Ottawa, London and Toronto corridors with little advance notification; travel depending on project needs

Skills For IT Delivery Portfolio Lead-global Technology Center for R&D Resume

  • As a senior expert and ambassador for IT, engaging with the Business Unit MDs and Support Centre Directors and senior teams
  • Lead the software development function, currently comprising a Squad Model based on the Spotify approach
  • Take an active part in all business and project meetings, adding value and technical expertise
  • Responsible for the on-time delivery of fast, iterative change on modern technology platforms
  • Own and drive IT delivery across software development, project delivery and business change
  • Drive clear and detailed business analysis in line with the appropriate delivery methodology
  • Provide and manage resources to support business change or full end to end delivery, across business functions
  • Project/programme manage the implementation of the IT elements of agreed business unit strategies and solution requirements in order to deliver industry leading results. Think and act commercially in relation to change delivery and drive a change culture that considers the business and customer impact at all times
  • To define and manage a robust IT resource management strategy ensuring maximum usage and deployment of IT resources

Skills For IT Delivery & Release Project Coordinator Resume

  • Recruit and performance manage in a motivated and engaged way, a team of managers and technical experts ensuring talent is recognised and relevant development offered
  • Personally manage relationships with all senior stakeholders across HCUK. Vet, challenge and ultimately promote and relationship manage development plans, business proposals and delivery timescales
  • Establish and measure change KPIS to ensure and demonstrate value for money investment in changes
  • Set and manage large budgets and seek cost savings where possible without impacting quality of delivery
  • Design and deliver accurate data in the form of dashboards and reports for across all HCUK
  • Manage (collectively) the creation and establishment of a central IT PMO function in support of the business and IT requirements
  • Manage the expectations of senior leaders and report progress of technical projects in succinct and clear way
  • Review and approve key development and design deliverables, including interface specifications, integration requirements, data schemas, and design documentation, as well as the business’s implementation

Skills For Head of IT Delivery Resume

  • Proven senior stakeholder working relationships built
  • Experience in the health care, health care claims processing, hospital admiration, insurance, and/or financial services industry
  • BA/BS in IT, Computer Science, Business or related field experience
  • Proven knowledge of Agile processes and their practical application into organisations
  • Strong mix of software development department leadership and project / programme delivery

Skills For Project Manager, IT Delivery, Field Service Resume

  • Delivers at pace with a good humour and a collaborative style
  • Experience in Technology Finance, Program/Project Management Office (PMO) or Portfolio Management
  • Proven ability to clearly and concisely articulate insights and recommendations to the relevant decision makers through written and verbal communications
  • Experience in Santech, Quantum Choice, or Abbyy ICR
  • Understanding of Agile/Lean leadership principles

Skills For Manager, Information Technology IT Delivery Resume

  • Has a tenacious passion for what’s new in digital and mobile marketing, and is constantly learning
  • Exhibits courage by taking smart risks and encourages others to do so; empowers innovative approaches by motivating others to be proactive and resourceful
  • Confident presenter with a winning style
  • Develops influential relationships with internal and external partners and vendors at the senior management level, including industry leaders
  • Understands and is an advocate of following architecture standards, practices and processes
  • Driven and courageous leader with professional persona and gravitas

Skills For PMx IT Delivery Release Coordinator Resume

  • Is a solution driven strategic thought leader
  • Apply broad business understanding of internal and external trends and financial considerations to leverage business process and technology opportunities, meet evolving customer needs, and ensure successful implementation of area plans
  • Demonstrated depth of IT knowledge with diversity in technical experience. Is seen as a credible technology partner
  • Demonstrates strategic and critical thinking capability
  • Able to communicate a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process
  • Interact with others, internally and externally, in a way that gives them confidence in one’s intentions and those of the organization
  • Has detailed understanding of the principles of business and markets and sound experience of relevant business sectors. Knows how to make and sustain a business case through effective benefits management, and demonstrates the ability to make, and take responsibility for, adventurous and innovative decisions on major technical and service delivery issues

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