IT Business Technical Specialist Resume Sample

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Ted Mills
51378 Mandy Gardens,  Chicago, IL
+1 (555) 841 7818

Work Experience

IT Business Technical Specialist
11/2017 - PRESENT
Houston, TX
  • Experience supporting the development and maintenance of financial system
  • Stay abreast of current events relating to the Partner and the macro credit card environment
  • Provide reporting on Service Level performance, incidents, changes, or ad hoc requests
  • Engages with all levels of the business and technology to understand project requirements and define technical solutions. Focus area in credit card conversions, new partner onboarding’s, credit card pricing, promotions and loyalty programs
  • Shape the strategic architecture for the application by working closely with the development leads and by defining solutions that are robust and aligned with the technology roadmap
  • Monitor new developments in data visualization and analysis technology across ICG and in the industry more generally, and provide recommendations about new technology adoption
  • Adhere to the SDLC and Citi’s standards
  • Java Application design and development
VP-it Business Technical Specialist
12/2013 - 06/2017
Dallas, TX
  • Knowledge of Access, SQL
  • Experience working with internal and external various data sources to assess project risk and possibility
  • Background in Collections, Fraud, and Risk
  • Drive and Determination: Demonstrates self-motivation and drive and shows determination to achieve goals
  • Analysis and Problem Solving: Identifies the key issues in situations, analyses the data, recognizes the root cause of problems and generates successful solutions
  • Communication Skills: Expresses ideas effectively using a range of communication styles, skills and processes
  • Influencing and Persuasiveness: Influences, convinces or impresses others in a way that results in acceptance, agreement or behavioural change
  • Building Relationships: Maintains good relationships with colleagues and builds strong professional networks. Recognizes and understands the needs of others, aware of own personal style
O&T IT Business Technical Specialist
05/2007 - 08/2013
Detroit, MI
  • Experience as Business Analyst with any Investment/ Global Bank in Trade Processing, Risk Management areas
  • Overall experience working in a Financial services industry
  • Excellent functional and product solution/design skills on Core Credit Cards ECS+ Modules (ECMS/EAS/TRAMS) and TTS functional knowledge
  • End to end functional view across GCT modules and forward compatible thinking on Next Gen activities
  • Leadership skills to manage requirements/ability to provide systemic solution at an optimal cost
  • Lead governance initiatives (Release management)
  • Provide advisory services to the business on revenue initiatives
  • Leadership skills to manage, build and retain talented Business Analysts/SME's
  • Process focused to ensure efficiency, compliance and control


Kaplan University
2003 - 2007
Bachelor's Degree in Computer Science Will

Professional Skills

  • Experience in Trade processing
  • Develops future business plans, processes, and requirements to satisfy operational needs and deliver a remarkable experience to the end user
  • Review of raw data and reports to identify where possible repeat incidents are occurring across the organization and manage issues through to resolution
  • Understands the Client and Partners IT structure and operational processes
  • Analyzes and documents required information as it relates the CRS partners (i.e. network diagrams, partner profiles, process documents)
  • Review and classify change records that impact the delivery of IT services to the Partners
  • Be able to mentor junior resources such as summer interns and fresh graduates

How to write IT Business Technical Specialist Resume

IT Business Technical Specialist role is responsible for credit, reporting, education, analysis, leadership, blueprint, design, finance, java, architecture.
To write great resume for it business technical specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Business Technical Specialist Resume

The section contact information is important in your it business technical specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Business Technical Specialist Resume

The section work experience is an essential part of your it business technical specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it business technical specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it business technical specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Education on an IT Business Technical Specialist Resume

Make sure to make education a priority on your it business technical specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it business technical specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Business Technical Specialist Resume

When listing skills on your it business technical specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

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