IT Business Tech Specialist Resume Sample

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Sibyl Franecki
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Work Experience


IT Business Tech Specialist
12/2015 - PRESENT
Los Angeles, CA
  • Experience interfacing with internal teams in a global organization to collect requirements and business plans - including engineering, infrastructure planning, operations, ESC, vendor management,
  • Work with finance and software asset management teams to ensure compliance of software against existing contracts, and/or develop new contracts
  • Experience reviewing existing software contracts with team Engineers to develop optimization recommendations
  • Partner with engineers and global senior management to combine multiple transactions where this provides Citi greater financial/negotiation leverage
  • Experience working with vendors on software asset management needs, including Vendor True-ups and audits
  • Experience managing cost savings and reporting as well the IEP processes
  • Support the review of CATE’s monthly financial reporting process including reforecasting, accrual reviews, and organization alignment
VP, IT Business Tech Specialist
03/2011 - 11/2015
Detroit, MI
  • Help other BA’s and QA leads to formulate a test plan
  • Enhance business analysis skills in a growing multinational environment
  • Enhance business domain skills in the areas of Account Services and remittances
  • EMEA Investor Sales and Corporate Sales user base
  • EMEA Ecommerce Business team
  • Provide day-to-day direction to employee and contractor Functional Analysts and Application Developers supporting Citi’s West HRMS/Payroll application as well as Citi’s strategic time and attendance Tracking system, CTMS
  • Accountable for site-leadership responsibilities in GFTS HR Technology’s Costa Rica location
VP-it Business Tech Specialist
04/2004 - 12/2010
New York, NY
  • Manage domain’s work slate in the CATE work management system
  • Ensure design and control standards are adhered to and managing any open design issues to resolution
  • Experience in reporting or related roles
  • Manage Global GCB Data Acquisition for Citi’s Comprehensive Capital Analysis and Review (CCAR), FDIC, BASEL and other Risk reporting/submissions
  • Partner with the business to understand strategies and identify underlying business needs
  • Partner with development team to propose and design technology solutions, transform them into clear business and design requirements, and collaborate with development to realize successful implementation
  • Communicate with appropriate stakeholders on project status and flag potential risks and delays to projects
  • Assist business reporting and analytics requirements ideation to deliver visualization and analytical tools
  • Cross-functional engagement addressing all BI project deliverables including risks and issues

Education


Averett University
1998 - 2003
Bachelor's Degree in Computer Science

Professional Skills


  • Strong conceptual, analytical / problem solving and communication skills and comfort dealing with ambiguity
  • Good listening skills, excellent written, oral and visual communication ability
  • Strong communication skills, ability to explain technical detail in a clear, concise manner
  • Solid business analysis skills with experience of working in a matrix and cross-location organization
  • Prior consulting experience (either in IT Implementation or Management / Strategy consulting) desirable but not required
  • Demonstrate strong knowledge in the domains of mobile telecommunications networks and banking
  • Strong experience in JIRA, TFS, Microsoft Project Plan

How to write IT Business Tech Specialist Resume

IT Business Tech Specialist role is responsible for design, analytical, digital, retail, finance, integration, security, telecommunications, trading, architecture.
To write great resume for it business tech specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Business Tech Specialist Resume

The section contact information is important in your it business tech specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Business Tech Specialist Resume

The section work experience is an essential part of your it business tech specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it business tech specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it business tech specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Business Tech Specialist resume experience can include:

  • Responsible for understanding the Cards Prioritization process, and the ability to successfully guide a project to approved priority
  • Work effectively with global teams to leverage systems and solutions
  • Creative, analytical & investigative skills
  • Superior PM and BA skills
  • A proven track record with over 5+ years of developing and implementing analytical models and/or analytical reporting
  • Experience in applying BI tools and technology and data warehouse best practices including AGILE and waterfall SDLC process

Education on an IT Business Tech Specialist Resume

Make sure to make education a priority on your it business tech specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it business tech specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Business Tech Specialist Resume

When listing skills on your it business tech specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it business tech specialist skills:

  • Collaborate effectively with project managers to ensure project deliverables remain on track and aligned with business
  • Use appropriate interpersonal and communication skills to gain acceptance of an idea, plan or activity
  • Possess highly effective written and oral communication skill
  • Work across organizations, building strong relationships and influencing others to achieve positive outcomes
  • Display initiative and judgement in making good well-rounded decisions; resourcefulness is key
  • Experience in design and develop rich internet applications using HTML, JavaScript,

List of Typical Experience For an IT Business Tech Specialist Resume

1

Experience For VP, IT Business Tech Specialist Resume

  • Responsible for strongly influencing IT teams across the organization
  • Experience creating detailed reports and presentations
  • Understand and drive organizational strategic goals and priorities
  • Maintain and promote an internal awareness of industry design trends and standards with a strong focus on best practices, processes and tools
  • Evaluate requests across the businesses to identify areas for consolidation and leverage in an effort to create and take advantage of save opportunities
  • Coordinate demand prioritization
  • Experience with R, Python, SAS
  • Experience
2

Experience For IT Business Tech Specialist / Site Manager Resume

  • Extensive experience as business analyst in bank IT projects
  • Ongoing support of our business partners in their use of the tools and data available to support their business needs
  • Facilitate building strategic relationships with US Retail business leads to support rapidly growing project demand
  • Collaborates with IT PMO to ensure standardization and a consistent approach (Global Operating Model)
  • Support the definition and implementation of the CTO global operating and engagement models
  • Knowledge of Retail Banking products and business processes
  • Think out of the box to bring new ideas and concepts
  • Expertise with the commercial attributes of software (license types, maintenance, payment models, and licensing and usage rights) and license agreements
3

Experience For VP-it Business Tech Specialist Resume

  • Services as an escalation point
  • Assist business issue resolution
  • Responsible for the integrated delivery for all of the US Retail Business Intelligence applications including work effort, milestone inter-dependencies, budget, resource capacity and planning, deliverables, and quality management
  • Responsible for understanding business priorities and working with US Retail business partners and domestic and international technology teams to commit and deliver against business and technical priorities
  • Responsible for ensure all managed projects artifacts and deliverables are in compliance with corporate standards and procedures
  • Oversee the creation of insightful, aesthetically compelling, and functional design concepts that support creative ideas toward to goal of solving client challenges
  • Establish design vision for user experience and visual design engagements and enable project team to execute on that vision
4

Experience For Avp-it Business Tech Specialist Resume

  • Serve as a design expert and advise clients and other teams from the visual design point of view
  • Work with as a partner with clients and across project teams in a collaborative environment and be open to feedback and different approaches
  • Supervise, advise and support design team, offering constructive criticism and develop junior design talent within the team. Also be able to adapt a different approach for varying skill levels
  • Prioritize key UX initiatives that align with team goals. Involved in creating a brief (which is then given to design lead/team). Manage multiple projects and teammates at a time. Ensure consistency of message that fits with the brand
  • Establish design standards to ensure consistent, high quality output from design team
  • Review and approve designs, artwork, photography, and graphics create by junior designers
  • Coordinate design activities with other project members and with clients across multiple projects
  • Work with project team to develop detailed budgets and timelines
5

Experience For Gfts IT Business Tech Specialist Resume

  • Communicate with clients on requirement; understand business and requirement, as a connector between client/BAs in other region and development team
  • Get in touch with consumers independently to drive key projects
  • Understand technology, design and implementation skill, can describe requirement as the way developer understand and answer the questions if local development team has
  • Communicate ideas clearly with a focus on how end-user functionality is impacted
  • Develop framework to monitor software server environment for audit risk and budget risk for CTI
6

Experience For VP IT Business Tech Specialist Resume

  • Initiate strategic systems solutions in order to operationalize our policies and standards which are driven by internal, external and regulatory mandates
  • Analyze program needs and develop high level technical solutions based on high level business requirements
  • Deep knowledge Hadoop (Hive, HBASE) and analytical tools that run in a Hadoop environment (Datameer, Arcadia, etc)
  • 1) BAU management of CMDB Data Quality, which includes; helping develop dashboard and scorecards for GPOs to use in Operations; source data alignment/reconciliation; baseline & scorecard data completeness; driving quality improvements to data completeness, accuracy, validity, integrity, timeliness; and driving any clean-up activities
  • 2) BAU support of escalated CfM Incidents
  • Works closely with Branded Cards Business Sponsors, Business Analysts and Card Systems Analysts to determine and document Cards Systems impacts for various types of projects/initiatives
7

Experience For IT Business Tech Specialist Resume

  • Experience with systems integration on large-scale programs
  • Strong customer focus with ability to work with business representatives to refine requirements and scope for projects/initiatives (conceptualization)
  • Support Brands Cards; work across the LOBs to ensure best solutions that meet end state architectural platform
  • Release management oversight
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
8

Experience For VP, IT Business Tech Specialist Resume

  • Responsible for creating Project documentation, writing Business Requirements, Functional Specification, and Project Managing, issues/risk tracking and see through deliverables
  • Directly interface/work with Business, Compliance, Risk, Application Development, QA, production support span across multiple business lines including but not limited to Equities, Options, Allocations, Client Data, and potentially Fixed Income
  • Experience in Vendor management, Technology/Application Management, vendor performance and outsourced services
  • In business analysis role with experience on large & complex projects
  • Have excellent analytical skills with strong stakeholder engagement and documentation skills (requirement specification/use case). Ability to lead investigation and information gathering exercises
  • Understand software development lifecycle. Have good understanding of technology, design and implementation skill, can describe requirement as the way developer understand and answer the questions if local devilment team has
  • With strong DB knowledge, experiences in SQL and SP, know how to query data from DB for data validation
9

Experience For IT Business Tech Specialist / Site Manager Resume

  • With knowledge on Unix shell and Command
  • Work independently as well as with other team members and across teams in different time zones
  • Demonstrated experience with various technologies and code (Perl, Python, Ruby, Node JS, as well as middleware such as Tibco EMS, Business Works, Business Events, Hawk, BPM, WebSphere, HTTP)
  • Software Migration experience

List of Typical Skills For an IT Business Tech Specialist Resume

1

Skills For VP, IT Business Tech Specialist Resume

  • Experience of Data Mining, Big Data, Advanced Analytics
  • Highly effective in documenting technical solutions
  • Experience with a variety of software, including Photoshop, InDesign, Axure, etc
  • Proven ability to articulate your creative thinking
  • Solid English written and verbal communication ability, including the ability to put together clear, concise, accurate reports and Email communication
  • Attention to detail and an application of good work methods
  • Prior exposure to technology infrastructure products is highly beneficial
2

Skills For IT Business Tech Specialist / Site Manager Resume

  • Strong knowledge in cash management and product data management systems
  • Strong knowledge in Payments, Receivables and Liquidity Management business line
  • Strong knowledge of project/program management and process improvement methodologies
  • Demonstrated ability to diagnose problem areas, identify improvement opportunities, and implement realistic solutions within time constraints
  • Working knowledge of Trade Surveillance, Market Abuse, Insider Dealing, Benchmarks, MIFID II / MiFIR, REMIT, MAD II
  • Willing to take the challenges of expanding your knowledge in technical/financial
  • Bring disruptive ideas to brainstorming sessions and workshops
  • Working with BA(s)/PM(s) from Compliance and all of the in-scope product areas
  • Lead strategic planning sessions, challenging the status quo where appropriate and driving the decision-making process
3

Skills For VP-it Business Tech Specialist Resume

  • A willingness to look for solutions and solve problems. Taking responsibility for your own tasks and bringing these through to completion
  • Deep understanding of Cards systems (IBS and surrounds) and understanding of Cards interfaces
  • Be an expert on Citi branding guidelines but willing to take risks on your design and encourage junior designers to do the same
  • With Microsoft Products, especially Excel and PowerPoint, and be adept at data queries and formatting, pivot tables, report writing, and presentations
  • Assist in maintaining current state heat mapping of program capabilities and technologies
  • An organised and dependable person, capable of working with minimal supervision within a close team environment
  • Background in financial and managerial accounting and data driven related analysis desired
  • Build relationships & negotiate solutions while liaising between business, operations, technology
  • Comfortable in delivering material/presentations to Senior Management, internal and external clients
4

Skills For Avp-it Business Tech Specialist Resume

  • Deep Product Knowledge relating to any of the financial markets, e.g. Equities, FX, Exchange Traded and OTC Derivatives, Commodities, Fixed Income, etc
  • Familiarity with programming languages (Visual Basic, C#, Java) and databases (Access, SQL)
  • Specification writing (technical and business)
  • Savvy in latest design and technology trends, including mobile & responsive design
  • Overall Project Management, overseeing multiple subsidiary projects for large-scale initiative with hard deadlines
  • Coordinate Engineering Roadmaps and oversee the Book of Work
5

Skills For Gfts IT Business Tech Specialist Resume

  • Liaise with the Engineering team for Information Security issues
  • Monitor and report on domains monthly financials to the Global Engineering Head
  • Working with PTS-W, Planview, Renault, SharePoint
  • Assist in maintaining 3 to 5 year future state roadmap
  • Assist in supporting program Book of Work
  • Financial planning management
  • Work with multiple project teams globally located
  • Confident and energetic, self-motivated with a genuine interest to learn the business, financial products and system architecture
6

Skills For VP IT Business Tech Specialist Resume

  • An industry qualification in Project Management or Business Analysis is desirable but not essential
  • Agility to simultaneously work well independently and within a team environment across the globe with other subject matter experts, analysts, developers, and business partners
  • Experience in Business Analysis, functional design and documentation
  • Translate business requirements into functional specs
  • Payments, Liquidity Management and Receivables product knowledge
7

Skills For IT Business Tech Specialist Resume

  • Understand/articulate technology architectures & design
  • SDLC and Project management knowledge
  • Team player that works wells with individuals & thrives in a complex, global organization
  • Proactivity and Initiative: Self-starter. Seizes opportunities and acts upon them. Controls events by making suggestions and proposing actions. Completes tasks, projects and plans before being asked
  • Capable of providing cross-coverage of other functions in the area when needed
  • Development of Analytical Dashboards
8

Skills For VP, IT Business Tech Specialist Resume

  • Development of Operational Dashboards
  • Business and functional requirements for global and country data strategy implementation
  • Key point of contact between various technology partners, Operations, SIT/UAT groups and Product teams
  • Formulates and defines systems scope and objectives for complex, high impact Big Data projects through in-depth evaluation of complex business processes, systems and industry standards
  • Consults with the business clients to determine system functional specifications. Partners with multiple management teams to ensure appropriate integration of functions to meet goals
9

Skills For IT Business Tech Specialist / Site Manager Resume

  • Experience within a similar role/Financial Services Industry
  • Provides expertise in Payments and Banking subject areas and an advanced level of understanding of the principles of business analysis
  • Identifies and defines necessary system enhancements to deploy new products and process enhancements. Provides direction and functional requirements leadership
  • Subject Matter Expertise in Software Asset Management concepts including: licensing models and variations, software compliance processes, hardware configurations, cloud technologies, and basic software architecture
  • Create and maintain good relationships at all levels within the organization
  • 5 – 8 yrs Experience with SAS, Cognos, SQL, Teradata, Hadoop and Big Data technologies
  • Business Analyst / PM experience
10

Skills For VP-it Business Tech Specialist Resume

  • Technical proficiency: Excel (Pivot tables, VLookups etc). SharePoint (Doc libraries, lists etc.), HP Asset Manager, SAM related tools
  • Tenacity, follows issues through to conclusion, self-motivated
  • Experiences in managing large scale cross functional projects working with Front Office, Middle Office and BackOffice business and Tech, especially on large scale regulatory initiatives.
  • Practical experience in SDLC project life cycles, Agile Methodology, workflow Management
  • Proficient in RTC, Blue Print, JIRA tools
  • Experience: in Agile environments, implementation of an Agile culture, ceremonies, iteration manager/scrum master experience and coaching experience
  • Previous work experience in the banking domain
  • Experience of working as part of scrums in agile methodology
  • BS in Computer Science or Information Systems Management from an accredited university or college or equivalent work related experience

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