Infrastructure Engineering Resume Sample

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Claudie Davis
5166 Alexander Mall,  Philadelphia,  PA
+1 (555) 970 8098

Work Experience

Infrastructure Engineering Manager
05/2018 - PRESENT
Boston, MA
  • Has atleast 9-12 years Hands-on experience in load/ performance testing of complex systems using automation tools
  • Has atleast 4-8 years Hands-on experience in load/ performance testing of complex systems using performance tools
  • Has atleast 4-8 years Hands-on experience in load/ performance testing of complex systems using automation tools
  • Report to the CTO/VP Enterprise Technologies & Infrastructure Operations
  • Design, develop and govern the technology architecture and infrastructure engineering program
  • Contribute to the development of EA governing technology principles and frameworks
  • Contribute to the selection of technology standards and guide the decision-making process
  • Govern the technology design and delivery of City of Hope systems
  • Direct the development of the IE strategy & technology roadmap including key objectives
Infrastructure Engineering
12/2011 - 01/2018
Dallas, TX
  • Assists in estimating work effort associated with new project requests
  • Assists in planning for the development and support of a functional systems area
  • Responsible for resolution of complex database issues escalated from database operations
  • Leads and manage projects for both internal team and external IT teams
  • Remove the noise so Production Management can see what’s important
  • Experience in designing, implementing and supporting highly scalable applications and web services in Java
  • In leading/managing software engineering teams
Infrastructure Engineering Internship
08/2009 - 11/2011
Houston, TX
  • Engage with COH business and cross-functional teams to coordinate and design technology solutions
  • Advocate the enterprise vision and support IT strategies and roadmaps aligned to business goals
  • Provide IE consultation and support to COH ITS, clinical, research and education lines of business
  • Provide IT engineering leadership on COH products and technology systems
  • Consult with IT project teams to align technology solutions to operational capabilities
  • Facilitate IT engineering reviews and approve all technology strategies, designs and roadmaps
  • Ensures that all work is getting accomplished by making assignments and monitoring tasks. This includes balancing work between team and ensuring that the proper policies and procedures are being followed


DePauw University
2005 - 2009
Engineer's Degree in Computer Science

Professional Skills

  • Excellent oral and written communications skills. Excellent soft skills including a mastery of customer service – theory and execution
  • Strong analytical and problem solving skills including robust troubleshooting skills with a focus on preventative actions
  • Strong leadership skills and proven ability to communicate and collaborate with different audiences representing various technical disciplines
  • Strong communication and collaboration skills, dealing with complex architectures supporting multiple stakeholders and business operations
  • Excellent DevOps scripting/programming skills in Python, Bash, Perl, or Ruby
  • Have a positive attitude, seeking to contribute to the Infrastructure team via excellent interpersonal skills
  • Excellent inter-personal, communication and troubleshooting skills required

How to write Infrastructure Engineering Resume

Infrastructure Engineering role is responsible for technical, troubleshooting, business, security, software, infrastructure, events, planning, integration, training.
To write great resume for infrastructure engineering job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Infrastructure Engineering Resume

The section contact information is important in your infrastructure engineering resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Infrastructure Engineering Resume

The section work experience is an essential part of your infrastructure engineering resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure engineering responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure engineering position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Infrastructure Engineering resume experience can include:

  • Excellent problem solving skills. Ability to analyze and solve problems both independently or within a cross-functional team environment
  • Engineering experience. Some experience writing code
  • Systems planning engineering skills
  • Prior experience in leading large infrastructure teams supporting multiple technical areas
  • Basic troubleshooting skills for Windows 7, Windows 10
  • Software engineering experience; experience in at least one low-level language and one high-level language

Education on an Infrastructure Engineering Resume

Make sure to make education a priority on your infrastructure engineering resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure engineering experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Infrastructure Engineering Resume

When listing skills on your infrastructure engineering resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical infrastructure engineering skills:

  • Excellent communication skills with the ability to effectively deliver complex technical messages to both business and technical audiences
  • Ensures technical teams are contributing and performing effectively and identifies technical associate skill set gaps and development needs
  • Experience as a software engineering manager, with prior experience as a software engineer
  • Experience as a software engineering manager, with prior experience as a software engineer
  • Build and maintain relationships with key stakeholders, partners, and peers. Required Skills/Experience
  • Proven experience working with SQL and large relational databases (Oracle) including data modeling

List of Typical Experience For an Infrastructure Engineering Resume


Experience For Infrastructure Engineering Manager Resume

  • Experience with high-volume, highly scalable deployment infrastructures which operate 24x7
  • Providing effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue
  • Experience scaling, designing, and operating web infrastructure in a large-scale distributed computing environment
  • Process solid level of understanding of technology and processes within area of responsibility
  • Solid knowledge of NoSQL databases
  • Experience in complex 3rd party integrations (synchronous to asynchronous design)
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging systems
  • Enterprise experience in overseeing the design, development, and implementation of software systems, applications, and related products
  • Experience as a senior engineer/team lead

Experience For Senior Manager, Infrastructure Engineering Resume

  • Experience gained in the Financial sector highly desirable
  • Experience of Microsoft Management technologies in the System Center product stack
  • Experience with distributed database as CA directory and Cassandra
  • Experience managing production (cloud based) infrastructure at scale
  • Experience in process design, organizational transformation, ITIL, Six Sigma, Lean, and/or CMMI

Experience For Manager, Infrastructure Engineering Resume

  • Help define, drive and prioritize the hygiene agenda, to ensure the core Vmware infrastructure is compliant with our health, risk and security agenda
  • Experience with configuration management (Puppet, Chef, Ansible, Salt, etc)
  • Extensive computer experience is required
  • Demonstrated aptitude in human resources
  • Experience of SAN deployments and decommissions of both local and replicated, (SRDF/A/S and
  • Coaching and mentoring EMS resources to help in their personal and professional development
  • Leveraging market and industry knowledge to set direction for Application Monitoring

Experience For Infrastructure Engineering Lead Resume

  • Engineering and support escalation for the EMS monitoring platforms
  • Ensuring all monitoring platforms and solutions are in compliance with all operational, security and audit requirements
  • Partnering with senior architects and application development teams to define application infrastructure requirements including performance and capacity
  • Contributing to the selection of technologies to support JPMC Service offerings
  • Developing solution documentation across the firm's Development, QA, and Production spaces
  • Understanding goals beyond that of technology, and an ability to integrate with business processes
  • Designing a tailored solution to meet specific client requests

Experience For VP, Infrastructure Engineering Resume

  • Documenting small-to medium-scale projects and delivers presentations with minimal supervision
  • Dissecting complex situations and refocuses on critical technology tasks
  • Planning and Scoping Data center near, mid, and long term strategy for data center placement for CCB assets and service needs
  • Leading in the evaluation, selection, implementation, integration, maintenance, upgrade, documentation, troubleshooting and design of all infrastructure
  • Coordinating with project leadership to ensure that capacity management activities and resources are integrated into overall project plan and schedule
  • Interacting with internal customers
  • Coaches, motivates, and professionally develops staff by designing, implementing, scheduling and tracking individualized training programs
  • Responsible for resource planning, managing team workload, budget management including developing and maintaining annual budget

Experience For Director Infrastructure Engineering Resume

  • Carry out and manage performance monitoring and trend analysis highlighting to IT management any noticeable trends or risks
  • Manage the ongoing operational analysis and capacity monitoring
  • Provide day to day system administration for 13 Stratus Front end servers running the VOS operating
  • Maintain system fault tolerance and availability by constantly reviewing and improving current processes
  • Fiscal management of EMS platforms supporting Application Monitoring and Application Performance Management (APM)

Experience For Director, Infrastructure Engineering Resume

  • Provides problem and incident resolution, including dealing with software and hardware vendor for technical support
  • Create strategies to improve current processes to resolve recurring problems or enhance existing solutions with proper documentation
  • Create and drive a monitoring and alerting strategy for infrastructure services
  • Develop services for automatically detecting and eliminating service disruptions
  • Desire to become a SME on all CCB Monitoring Tools including CA APM (Wily), Splunk, Dynatrace, ITM
  • Works closely with other engineering, operations, and support teams to deliver new capabilities and maintain existing services
  • Highly detail oriented leader who thrives on process engineering and leading change

Experience For Infrastructure Engineering Manager, Senior Resume

  • Provide support for the design and build of pilot solutions utilizing new technologies, and implementing new product features and enhancements
  • Expertise in Object-oriented design and programming languages like Java, Objective C, C#, C++
  • Ensure resources are supporting the availability of essential mission critical systems, systems infrastructure and services within the area of responsibility
  • Manage overall IT service functions including one or more areas of the Service Management Framework within area of responsibility
  • Contribute to the definition and development of worldwide operating procedures and standards

Experience For Manager Infrastructure Engineering Resume

  • Manage the ongoing compliance and improvement to one or more service management processes within own area of responsibility
  • Interface with different teams (i.e. Packaging, Release Management, Development and QA, etc.) and provide technical support
  • Installs and maintains VOS operating systems and related software to ensure stable performance
  • Utilize JPMC change management system for formally tracking all changes to the platform
  • Communication of monitoring strategy to senior leaders within the firm
  • Technical proficiency various monitoring tools in both the infrastructure and Application Performance Management (APM) space
  • Knowledge of Microsoft technologies inc. AD, Exchange, Lync, SQL, SSRS, IIS, and clustering highly desirable
  •  Customer-service focus, striving to ensure that the service is not just available but meets business needs now and for the future

Experience For Director of Infrastructure Engineering Resume

  • Installs and maintains Linux operating systems and related software to ensure stable performance
  • Provide support of Web infrastructure from development through production including Websphere, Tomcat, Weblogic and Apache
  • Provide support of Web infrastructure from development through production including Weblogic and Apache
  • Work with Data engineering to deploy infrastructure as code automation to speed application development and ease recovery in the event of systems failures
  • Managing cloud or on premise IT and Data servers
  • Provide leadership across server infrastructure, routers/switches, endpoint engineering, storage, unified communications and Tier 2-3 service desk

List of Typical Skills For an Infrastructure Engineering Resume


Skills For Infrastructure Engineering Manager Resume

  • Good Experience and focus on automation and solution development
  • Technical leadership experience with a proven track record of success
  • Superior written and verbal communication skills; ability to present technical issues to technical and non-technical audiences
  • Extensive analytical skills in terms of Data Quality concepts related to Technology Infrastructure
  •  3-5 years’ experience and proven ability to support Microsoft Windows server environment(
  • Developed skills in balancing short and long term projects to maximize business results
  • Possesses expert-level technical and analytical skills required to diagnose, isolate and resolve problems

Skills For Senior Manager, Infrastructure Engineering Resume

  • Leading a team of dedicated, technically excellent Engineers in the development of monitoring solutions to serve the firm’s needs
  • Scripting experience desirable (e.g. Java, Python and PowerShell)
  • Strong understanding of infrastructure core components including Storage, Systems and/or Networking
  • Experience with all aspects of product testing including documentation, execution, defect management and reporting
  • Experience in guiding / directing technical network engineers in the successful development of market-leading application solutions

Skills For Manager, Infrastructure Engineering Resume

  • Experience in Engineering management, development, operations, compliance, problem solving, resource planning
  • Experience building and using distributed systems, distributed caching, distributed key-value stores
  • Experience budgeting, planning, and forecasting departmental finance plans
  • Strong understanding of infrastructure core components: Storage, System, and/or Networking
  • Experience with Internet facing web architectures including data center network and security infrastructures
  • Extensive experience working in a team environment leading solution teams with multiple stakeholders involved
  • Experience with system performance monitoring and capacity planning concepts

Skills For Infrastructure Engineering Lead Resume

  • A solid understanding of VMWare virtual server infrastructure and its underpinning architecture components in a very large scale enterprise environment
  • Progressive Information Technology (IT) experience including at least 6 years supporting Windows environment
  • Experience working with and directing field support staff
  • Experience managing small to medium sized distributed hybrid engineering teams
  • Experience collaborating and managing source code with Git
  • Relevant experience in managing Infrastructure / Software Engineering teams in a fast paced, high growth organization
  • Team Management Experience - building and managing teams
  • Experience in managing Infrastructure Engineering teams in a coorporate environment
  • Product support experience with technologies such as load balancing, Java container engines, Spring Boot, IBM Websphere or Apache Tomcat

Skills For VP, Infrastructure Engineering Resume

  • Design experience with networking technologies such as TCP/IP, Routing, Firewalls and Network Security
  • Experience defining and building process and procedure documentation
  • Experience deploying End-User Computing technologies, e.g. PC and Windows 10 OS, SCCM, Mac and Mac OS, Casper, Mobile devices, BYOD, Intune, etc
  • Experience with developing and maintain web pages
  • Experience with sightline performance monitoring software and

Skills For Director Infrastructure Engineering Resume

  • Experience with server hardware management (racks, power, cabling)
  • Experience working with remote management tools (iLO, iDRAC, etc.)
  • Experience with scaling out infrastructure
  • Event processing experience (Spark, Storm, etc.)
  • Demonstrated competency in resolving diverse and complex business problems

Skills For Director, Infrastructure Engineering Resume

  • Experience with teams working in On-site /Offshore Model
  • Experience supporting a multi-site enterprise WAN environment
  • Proven track record of bringing multiple projects to closure on time and with full performance
  • Experience with VOS command macro scripting language
  • Experience utilizing corporate/formal change management control systems
  • Experience with TCP networking protocol
  • General experience supporting high availability/fault tolerant platforms
  • Experience supporting the windows product suite
  • Experience Networking

Skills For Infrastructure Engineering Manager, Senior Resume

  • System administrator level knowledge (Windows / Linux) with a good conceptual understanding of Active Directory and middleware components
  • Knowledge of supporting high priority, mission-critical applications
  • Experience working with Agile Scrum teams
  • BS in Engineering, Computer Science, MIS, or related field (or equivalent experience) ITIL v3 (desirable)
  • Financial planning experience, specifically Corona
  • O Management experience with an engineering team
  • Maintain good documentation on our customer facing Wiki
  • Exposure/experience of Agile development methodologies including SCRUM/Kanban

Skills For Manager Infrastructure Engineering Resume

  • Experience with Windows Operating system management and administration
  • Experience with Unix/Linux Operating system management and administration
  • Experience in Cloud technologies including AWS, ADFS, Azure AD
  • Plan and coordinating non-production environment application alignment prior to and post releases throughout the project lifecycle
  • Experience with monitoring tools such as Dynatrace, Splunk and Geneos
  • Management experience with an engineering team

Skills For Director of Infrastructure Engineering Resume

  • Experience and maturity in running critical systems
  • Ensure successful execution of enhancements and projects through solid planning, issue resolution, resource & capacity management, and operational readiness
  • 10-14years of development experience having built and delivered large enterprise systems
  • Experience / working knowledge in infrastructure automation (Networks/Storage/OS) on Linux/Windows Platform
  • Experience of working with public/private/hybrid cloud is advantageous but not essential

List of Typical Responsibilities For an Infrastructure Engineering Resume


Responsibilities For Infrastructure Engineering Manager Resume

  • Twelve+ years of prior experience in a role focused on information technology and infrastructure engineering
  • Strong Experience in scripting (shell, Perl, python etc. ) to automate the backup service requirement
  • Communicate effectively, and with an appropriate level of detail, to all levels in the organization
  • Experience with distributed database as CA directory (SiteMinder, RiskMinder, RapidAuth, Strong Authentication) and Cassandra
  • Experience with NetBackup v6.x and 7.x. Experience with tools like Symantec OpsCenter, Aptare etc
  • Experience in distributed storage environments OR 3+ years of experience in an associated technology (Server, Networks)

Responsibilities For Senior Manager, Infrastructure Engineering Resume

  • Experience in distributed storage environments OR 2+ years of experience in an associated technology (Server, Networks)
  • Experience in documenting processes and creating work instructions
  • Experience supporting business services running in the public cloud
  • Senior leadership experience in creating strategies to support a business, division or group goals
  • Experience in various routing technologies (BGP, OSPF, IS-IS)

Responsibilities For Manager, Infrastructure Engineering Resume

  • Experience as a technology leader influencing infrastructure technologies
  • Experience with the contractual language supporting IaaS, PaaS and SaaS support models
  • Expert knowledge/experience in any of the following
  • OOD/OOP software engineering experience in Java, C# or any object oriented language
  • BS/MS in computer science, or equivalent 2 to 5 years of OOD/OOP software engineering experience in Java, C# or any object oriented language
  • Experience with cloud computing environments like AWS, GCP and/or Azure
  • Experience using large scale software development in one of these languages: (Java, Python, .Net, C++, etc.)

Responsibilities For Infrastructure Engineering Lead Resume

  • Experience managing staff members, contractors, and outsourced service providers
  • Experience with relational database management and reporting
  • Experience with capacity monitoring
  • Experience with report design and testing
  • Experience with server monitoring
  • Experience with Backup provisioning in NetBackup
  • Knowledge working with client / professional services experience
  • Systems administration experience with multi-module Stratus environment

Responsibilities For VP, Infrastructure Engineering Resume

  • Experience with Stratus security and/or third party compliance products
  • Strong knowledge of Technology Infrastructure and interdependencies of infrastructure related data
  • Hands on Experience on Data Management - 3-6 Years
  • + Experience and interest in working with sophisticated technology including Linux, UNIX, DBMS (Oracle, MS SQL or Sybase), Networking, and/or Mobile Computing
  • Have years of experience being a true partner – solving hard problems that are impacting many teams

Responsibilities For Director Infrastructure Engineering Resume

  • Strong working knowledge of many of various vendor storage array technologies in SAN including: Brocade, CISCO, Hitachi, IBM, and NetApp
  • Experience in Application Performance Troubleshooting and testing
  • Good to have knowledge on Shell, DOS or Python Scripting
  • Experience leading infrastructure projects in an agile & lean delivery model
  • Monitors project or program progress and adjusts resources and priorities
  • Manages budget for assigned projects, monitors progress and adjusts resources and priorities
  •  3-5 year’s experience with windows server builds, automation, OS/HW lifecycle management

Responsibilities For Director, Infrastructure Engineering Resume

  • Experience EMC Admin
  • Experience with Linux & HPUX Administration
  • Experience with EMC, DataDomains, NetBackup
  • Experience with SOA/Micro services
  • Experience with OS layered tools such as SCCM, SCOM, Tivoli, ESM, CCS, SCOM, Tideway and HPSIM
  • Strong technical leadership focused around service deliver & management with a drive to foster cross functional relationships
  • Experience with configuration management (i.e., release management, inventory management, migration, version control, change control, etc

Responsibilities For Infrastructure Engineering Manager, Senior Resume

  • Experience with tools like Layer7, AdvancedAuth, Jython, Python
  • Riskfort and Docker experience – nice to have
  • Demonstrable experience in data analytics, incident management, and business documentations
  • Access lists, VPN, BGP and EIGRP experience
  • Experience with Vblock, Nutanix, VMware, Citrix, SDN, Cisco, Microsoft and Cloud Solutions
  • Lead a team of highly skilled and motivated infrastructure software engineers
  • Work closely with internal partners to help identify future needs and set up a roadmap based on the business priorities and the company vision
  • Experience with the development of resilient and distributed services, across many geographical areas with stringent performance requirements

Responsibilities For Manager Infrastructure Engineering Resume

  • Manage multiple tasks, identify issues and establish priorities
  • Experience in the supervision of systems and support staff
  • Experience of SAN deployments and decommissions to single, clustered and virtual hosts
  • Experience with Backup provisioning in NetBackup and TSM
  • Overall technology experience
  • Experience with problem resolution in large scale production environment
  • AIX/Solaris/LINUX & Windows NetBackup Media server problem management experience
  • Experience with SQL

Responsibilities For Director of Infrastructure Engineering Resume

  • Hybrid cloud architecture design experience such as AWS (Amazon Web Service), Microsoft Azure or Google cloud in an L3 environment
  • Overall technology experience
  • Experience with problem resolution in large scale production environment
  • Experience with a distributed team environment; matrix management of cross-functional processes and teams
  • Apigee experience
  • Experience with Continuous Delivery and agile software development / deployment concepts

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