Infrastructure Engineer Resume Sample

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Junius Bergnaum
8750 Bednar Course,  Dallas,  TX
+1 (555) 442 3226

Work Experience

Senior Infrastructure Engineer
08/2015 - PRESENT
Dallas, TX
  • Administering and supporting production, development, QA and certification environments in a complex, heterogeneous, on-premise and AWS cloud environment
  • Maintain SAN, servers, switches, security implementations, monitor server performance and stability, and ensure efficient and effective operations
  • Perform systems admin tasks – deployment, installation, configuration, support, maintenance of Windows OS
  • AWS administration and support using both AWS management console and either AWS CLI or SDKs
  • Resolution of tickets that are escalated via support team
  • Oversee data backups and archives
  • Perform Security patching
  • Build custom infrastructure support tools to automate production processes
  • Assist in the development, implementation and documentation of project-oriented tasks
Infrastructure Engineer
07/2009 - 05/2015
Phoenix, AZ
  • The ability to write and maintain technical documentation to be referenced by technical peers
  • Work with management and other teams to continually hone procedures and policies and recommend process improvement.​
  • Experience configuring and managing load balances and spam filtering tools
  • Career Gap Analysis
  • Responsible for the day to day performance of the Managed Service Provider(s) responsible for CHI’s cloud computing environment
  • Provides engineering direction to the IaaS Managed Service Provider(s) for changes in CHI’s operating procedures and/or the delivery of new IT projects
  • Work with executive team members, decision makers, and stakeholders to define technical requirements and develop cost-benefit information for proposed systems
  • Expert ability to work independently and manage one’s time
  • Provides complex engineering, design execution, technical remediation and aligned activities within the GIS infrastructure’s platforms of BluePrism, Automation Anywhere supported by Application Platform Services within GHS for GIS
Infrastructure Engineer Specializing
04/2006 - 02/2009
Phoenix, AZ
  • A positive customer focused attitude
  • Service excellence as a core value
  • Visible and approachable on-site support of user population
  • Strong software and hardware troubleshooting knowledge of Servers, Network devices, PCs, laptops, Citrix, printers, mobile devices & telecoms/voice
  • Communicate in business language with all company personnel at all levels
  • Low scale Project management skills
  • Identify technical solutions to achieve business outcomes
  • Solve complex, non-routine problems and determine the best solution through cost/benefit analysis
  • Determine methods and procedures on new or special assignments


Wittenberg University
2001 - 2005
Engineer's Degree in Computer Science

Professional Skills

  • Excellent verbal and written communication skills, including listening and documentation skills
  • Excellent organizational skills, proven ability to prioritize multiple activities and objectives to thrive in a rapidly changing environment
  • Strong scripting skills (i.e. PowerShell, Python, Ruby, bash, etc.) Desired Skills
  • Excellent soft-skills, written and oral communication skills
  • Strong troubleshooting skills and experience working within a heterogeneous environment
  • Strong ability to troubleshoot system integration issues Excellent written and verbal communication skills, including the use of MS Office applications
  • As part of global engineering team, test plan & report documentation management skills are required as are MS Office/Visio/Project/PowerPoint skills

How to write Infrastructure Engineer Resume

Infrastructure Engineer role is responsible for technical, analytical, troubleshooting, interpersonal, scripting, administration, customer, technologies, leadership, organizational.
To write great resume for infrastructure engineer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Infrastructure Engineer Resume

The section contact information is important in your infrastructure engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Infrastructure Engineer Resume

The section work experience is an essential part of your infrastructure engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Infrastructure Engineer resume experience can include:

  • Strong Active Directory replication, performance and troubleshooting skills and experience
  • Strong project management skills with 5+ years experience in this area is required
  • Verbal and written communication skills, attention to detail and interpersonal skills
  • Demonstrate excellent oral and written interpersonal skills
  • Three years or more experience in system administration with strong skills in installation, configuration & upgrade of software
  • Experience installing and configuring operating systems, e.g. Linux or Windows system administration skills

Education on an Infrastructure Engineer Resume

Make sure to make education a priority on your infrastructure engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Infrastructure Engineer Resume

When listing skills on your infrastructure engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical infrastructure engineer skills:

  • Demonstrate advanced problem solving skills, have strong presentation and analytical skills, and possess a strong desire to work in a fast-paced environment
  • Excellent organizational skills, proven analytical abilities and decision making skills
  • Advanced Automation and Reporting Experience, with a strong bias towards automated deployment and operations experience Solid Problem Management Experience
  • Strong verbal and written communication skills, and technical writing skills
  • Excellent communication skills. Both technical and non-technical along with both verbal and written skills
  • Experience managing a small technical operations team with proven Leadership skills

List of Typical Experience For an Infrastructure Engineer Resume


Experience For Senior Infrastructure Engineer Resume

  • Strong software and hardware troubleshooting skills, including BIOS configuration, Driver selection, and configuration
  • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python, and PowerShell)
  • Experience of Application packaging and its related technologies and practices. Advantageous – Wise Package studio and/or Wise for Windows Installers skills
  • Proven investigation and troubleshooting ability with advanced reasoning skills
  • Excellent oral and written communication skills, with ability to communicate to all levels of peers, customers, and leadership
  • Excellent teamwork and organizational skills, flexibility, and the ability to handle and lead multiple tasks
  • Strong time management skills - the ability to balance high quality work standards against time constraints
  • Additional knowledge / experience working with Cisco UCS hardware, Hyper V experience and Public Cloud Experience (Azure, AWS)
  • Good written, verbal, interpersonal and presentation skills

Experience For Infrastructure Engineer Manager Resume

  • Learning new technical skills where appropriate and monitoring external trends
  • Helping the business to quickly and effectively solve infrastructure related issues
  • Proven working experience in installing, configuring, and troubleshooting UNIX /Linux and Windows based environments and storage
  • Strong working knowledge of TCP/IP fundamentals-Strong working knowledge of Cloud Governance and Costing
  • Experience with systems management and administration experience with an understanding of operating systems including Microsoft Windows Server
  • Advanced Linux skills in shell scripting (using bash OpenStack, p[ython, and Perl), TCP/IP configuration, and kernel tuning
  • Five years' experience in technical specialty, including one to two years' hardware/software configuration and troubleshooting experience

Experience For Voice Recording Infrastructure Engineer Resume

  • Creative problem solving skills, innovative thinking and an ability to work conceptually
  • Proven experience working on Infrastructure systems, services and programming
  • Experience performing server migrations from legacy environments while maximizing utilization and density of our most cost-effective environment
  • Strong experience with Web Conferencing technologies like Adobe Connect and WebEx along with Streaming Video software such as Scala and Qumu
  • Strong experience with system architectures, large scale deployments and resiliency for Web Conferencing and Streaming Video solutions

Experience For Infrastructure Engineer Specializing Resume

  • Proven experience of managing various Windows Operating Systems
  • Experience validating and expanding (as necessary) use cases
  • Proficient scripting skills in Perl / Python / Shell Scripting / Ruby /Power CLI – Nice to have
  • Tomcat/java with troubleshooting experience and very good understanding
  • Moderate to advanced systems scripting skills, VBscipt, PowerShell, etc
  • System administration and automation scripting skills (e.g. PowerShell, Perl, python)
  • Experience with server network configuration and solid understanding of protocols required
  • Manage project scope effectively. Facilitate projects through their normal life-cycle, from initiation to closure, using sound project management disciplines
  • Proactively build and maintain strong and effective working relationships with key internal stakeholders, to understand their needs, manage their expectations

Experience For Documentum Infrastructure Engineer Resume

  • Proficient with networking and virtualization technologies, certification or equivalent skillset
  • Effectively identify and communicate risks during course of projects
  • Experience in industry setting or a related BS/BA with 6+ years of experience
  • Work with teams of people of vastly different skill and experience levels
  • Interface effectively with management, which includes business and technical teams
  • Effectively communicate and collaborate in a high performance team environment
  • Solid Cloud experience, preferably in AWS and Azure
  • Very strong Linux experience in a highly-available production environment
  • Utilizes application knowledge to effectively troubleshoot, diagnose and resolve

Experience For Datacenter & Project Infrastructure Engineer Resume

  • Manage team growth, coach individual team members, effectively manage performance and articulate team strategy to management chain
  • Experience and strong hands on with Cisco switches, routers, load balancers, and
  • Demonstrated experience with email solutions, Exchange in the Cloud and Exchange migrations
  • Experience and with a proven/demonstrable track record supporting VMware VSphere and VCenter
  • Expert in Microsoft Server technology stack including SCCM with 5-7 years of proven technical experience
  • Configuration management skills: Ansible or Puppet Enterprise
  • Solid experience using configuration management framework (e.g. CFEngine, Chef, Puppet)

Experience For Wintel Infrastructure Engineer Resume

  • Demonstrated experience in packet capture analysis using Wireshark
  • Strong Experience in scripting (shell, Perl, python etc) to automate the Object Storage service requirement
  • Proven experience in adhering to all security and compliance policies and initiatives
  • Strong PowerShell and Python scripting experience in Automation
  • Strong scripting skill on one of the major platforms i.e. PowerShell, VB, Python, Perl, Unix Shell
  • Experience in implementation or support network infrastructure platforms with experience in multiple full lifecycle implementations
  • Demonstrated experience in application architecture
  • Experience in distributed storage environments OR 3+ years’ experience in an associated technology (Server, Networks)
  • Experience with Netbackup v6.x and 7.x. Experience with tools like Symantec OpsCentre, Aptare etc

Experience For Infrastructure Engineer, Crystal Resume

  • Prior experience with Cloud Computing Environments (EC2, Openstack, etc)
  • Prior experience with at least one Version Control System (Git, Subversion, CVS etc)
  • Prior experience Enterprise SOA Environment
  • Demonstrated experience in software design and development: Object-Oriented design, JAVA and LINUX OS
  • Demonstrated experience with integration of and use of COTS products (e.g. Oracle, WebMethods, ClearCase)
  • Proven experience of Hardware Configuration Definition (HCD)
  • Strong Linux fundamentals and system administration experience
  • Proven experience with Architectural Infrastructure (both locally and in the cloud)
  • Proven experience in Linux (we use Ubuntu)

Experience For PKI Infrastructure Engineer Resume

  • Prior experience administering Internet Filtering and Intrusion Protection Systems
  • Advance skills with systems like Splunk and Qlikview for creating reports and dashboards
  • Demonstrated ability to foster strong working relationships
  • Relevant experience and BS in Computer Science or related fields or equivalent experience
  • Proficient administration skills in Linux platform preferably Redhat Enterprise
  • Proven experience working with SAN based disk solutions and their configurations

Experience For Systems Infrastructure Engineer, Multi Resume

  • Hands-on and demonstrated experience with various AWS services
  • Proven experience with installation, configuration and maintenance of Backup clients
  • Experience in application development including Multi-tiers coding experiences (Front-End, Back-End, DBA…)
  • Experience of systems engineering experience
  • Experience of systems and design/implementation engineering experience in complex large-scale IT environments

List of Typical Skills For an Infrastructure Engineer Resume


Skills For Senior Infrastructure Engineer Resume

  • Strong written and verbal communication skills, strong collaboration and negotiation skills
  • Proven knowledge and experience with DS3, T1, E1 and Wireless. PSTN basic knowledge and Telecommunication circuit knowledge & troubleshooting skills
  • Three years or more experience in DataStage 9.1 / 11.5 administration with strong skills in installation, configuration & upgrade of software
  • Strong written and communication skills, strong team player
  • Prioritize and execute tasks in a high pressure environment and be able to apply critical thinking skills while meeting impending deadlines
  • Strong multi-tasking skills focused on providing customer service for multiple teams
  • Excellent oral, written and listening communications skills, including the ability to relate technical information to non-technical people

Skills For Infrastructure Engineer Manager Resume

  • Demonstrated analytical, systems design/integration and problem solving skills
  • Good inter-personal skills and a flexible working attitude
  • Excellent planning and organisational skill, with strong attention to detail
  • Acts with tact and diplomacy while providing honest feedback in a professional manner. Teamwork Team player with excellent interpersonal skills
  • Strong influencing skills and appetite for constant progression
  • Strong customer service skills, focused upon meeting customer needs
  • Strong documentation skills using Microsoft Excel and PowerPoint
  • Strong analytical and problem-solving skills used to tackle complex problems
  • Excellent scripting skills (Ansible, Bash, Perl, Python) – 3+ years

Skills For Voice Recording Infrastructure Engineer Resume

  • Command and excellent knowledge/skills in Systems/Tools administration (Windows, AWS, Unix, Scripting, Network, ITSM Tools)
  • Prior experience in multiple IT disciplines with a proven understanding of architectural concepts (data, technical, and solution), issues and trends
  • Strong LAN and WAN troubleshooting skills at Level-3 support
  • Excellent .NET (, C#, development skills, including frameworks and tools such as: IIS, WCF and MVC (Stack Overflow)
  • Strong analytical and troubleshooting skills to diagnose application/platform issues and get to the root cause of problem

Skills For Infrastructure Engineer Specializing Resume

  • Strong analytical, documentation, communication and problem solving skills
  • Technical skills and experience working with
  • Strong analytical and problem solving skills and detail oriented
  • Excellent communication skills and business writing ability
  • Strong time management & problem solving skills
  • Strong infrastructure engineering skills

Skills For Documentum Infrastructure Engineer Resume

  • Manage own time effectively to ensure daily activities are dealt with efficiently and prioritize work load accordingly
  • Strong knowledge and proven experience with Firewall Security operating in a multi-site enterprise business, both at the perimeter and internal
  • Solid environment and configuration management skills; ability to maintain multiple baselines, e.g. Dev, Test, Prod
  • Strong aptitude and desire to grow DevOps technical skills and evangelize DevOps processes
  • Good communication skills and ability to work with multiple teams
  • Strong organizational skills and motivation to complete projects and tasks efficiently
  • Good relationship skills - ability to interact with Customers, stakeholders, staff and lines of Service Directors

Skills For Datacenter & Project Infrastructure Engineer Resume

  • Solid system administration skills
  • Effectively prioritize and execut tasks in a cross-functional and collaborative team of developers and operations
  • Good verbal, written communications, and listening skills
  • Has prior experience in multiple IT disciplines with a proven understanding of architectural concepts (data, technical, and solution), issues and trends
  • Strong documentation test skills for the creation of system update instructions and for carrying out updates to network and build documentation
  • Excellent judgment, decision making skills, and ability to work under deadline pressure
  • Strong troubleshooting skills in a heterogeneous environment. Ability to solve problems quickly and automate processes
  • Strong skills working on high-profile IT projects as a contributor

Skills For Wintel Infrastructure Engineer Resume

  • Strong project management experience or experience leading projects
  • Strong customer service skills and follow-up
  • Demonstrable skills and experience with database server connectivity, especially Microsoft SQL Server
  • Strong system scripting skills (ex. Python, bash, zsh, etc)
  • Solid teamwork and interpersonal skills and ability to communicate with customers, associates, and senior management
  • Strong PC support skills
  • Strong administration skills in Linux platform preferably Redhat Enterprise
  • Excellent skills in process, documentation, and change management
  • Good oral and written communication skills, and ability to address conflict with others constructively

Skills For Infrastructure Engineer, Crystal Resume

  • Self-motivated leader with strong interpersonal skills and ability to work in cross-functional and inter-organizational teams
  • Windows (2012) based server administration skills along with MS IIS Administration experience is required
  • Effective collaboration skills across a multi-functional environment
  • Strong vendor relationship, procurement, asset management skills
  • Strong abstraction skills, Innovative and out of the box thinking person
  • Strong customer service skills, focused on meeting customer needs
  • Good analysis and trouble shooting skills
  • Good communication skills, customer oriented, active contributor to team work
  • Demonstrate advanced analytical skills to identify issue root cause and to maintain maximum uptime and service availability

Skills For PKI Infrastructure Engineer Resume

  • Excellent ad-hoc presentation skills
  • Strong documentation skills to ensure documentation reflects as-built or as-planned environments
  • Good organizational skills and superior problem solving ability
  • Excellent problem-solving, debug and troubleshooting skills
  • Demonstrated work experience in project and task management proficiency with the ability to prioritize and execute accordingly
  • Scripting or programming skills
  • Working knowledge of network and operating system security concepts, network administration and problem determination skills
  • Working knowledge of operating system administration (Unix/Linux) and problem determinations skills

Skills For Systems Infrastructure Engineer, Multi Resume

  • Scripting skills in one or more (Bash, Shell, Python, Ruby, or Powershell)
  • Programming skills (e.g., Go and Bash)
  • Troubleshooting skills at Level-2
  • Outstanding coaching skills with the ability to assist others in learning new technical and professional capabilities
  • Maintaining skills to the current industry level of certification
  • Demonstrated experience with managing event data (parsing, indexing, searching, visualizing)
  • Advantage: Programming skills (Coding, scripting)

List of Typical Responsibilities For an Infrastructure Engineer Resume


Responsibilities For Senior Infrastructure Engineer Resume

  • Good mentoring and consulting skills
  • Knowledge of computer hardware components and their interaction with operating system software, and excellent troubleshooting skills
  • Knowledge of computer software applications and their interaction with operating system software, and excellent troubleshooting skills
  • Excellent customer service skills, including the ability to
  • Experience with Windows and/or Linux System Administration Scripting skills (i.e. PowerShell, Python, Ruby, bash, etc.)
  • Prioritize own tasks, organizational skills

Responsibilities For Infrastructure Engineer Manager Resume

  • Strong written and oral communication skills: interaction with and presentations to users, developers, and management
  • Strong interpersonal skills and ability to work in cross-functional and inter-organization teams
  • Experience with Risk Management and practical skills in Business Analysis
  • Excellent follow-up skills paired with the ability to multi-task and determine root causes
  • Strong written and verbal communication skills coupled with the ability to read, analyze and interpret technical procedures
  • Providing new platforms and technologies to meet the demands of the business and enhanced tools to improve mainframe development and broaden the skills base
  • Troubleshooting skills in web and application server / n-tier environment

Responsibilities For Voice Recording Infrastructure Engineer Resume

  • Proven experience of managing NAS, SAN, Backups and Object Based Storage, including deployments and troubleshooting
  • Proven understanding of IP routing principles and common network protocols with well-demonstrated troubleshooting capabilities
  • Troubleshoot and mitigate production issues. Advise the team during postmortems on effectively avoiding repeated incidents
  • Proven experience of managing various Windows Operating Systems
  • Skills with automation, using scripting and tools like Perl,PowerShell,Chef etc

Responsibilities For Infrastructure Engineer Specializing Resume

  • Demonstrated experience in support, tuning, and hardening of the Windows OS
  • Good working knowledge and experience of associated infrastructure engineering tools, techniques, methods
  • Advanced scripting or programming skills, focused on automation and integration
  • Security skills: Familiarity with both native and 3rd party mechanisms for securing data in public cloud platforms
  • Proven experience performing server, network and storage systems design, implementation and administration

Responsibilities For Documentum Infrastructure Engineer Resume

  • Proven experience running large scale containerized CI/CD(Jenkins) for enterprise
  • Technical writing and documentation skills. ITIL Framework knowledge highly desired
  • Prior experience supporting Network Infrastructure (TCP/IP; Layer2/Layer3)
  • Prior experience or understanding of Data Center operations/methodologies
  • Demonstrated experience in supporting daily operations of backups, servers, communications software/hardware

Responsibilities For Datacenter & Project Infrastructure Engineer Resume

  • Proven experience with infrastructure capacity planning, security principles, and general network management best practices
  • Communication - Writes and speaks effectively, states own opinions clearly and concisely; listens well during meetings and feedback sessions
  • Proven experience triaging SMTP delivery issues
  • Solid documented experience administrating VMWare on top of MS Windows Server
  • Solid experience with administrating storage solutions as well as security infrastructure like active directory
  • Strong evidence of maintaining professionalism and service-focus under pressure
  • Solid and current client computing/desktop services experience in mid-to-large enterprise Windows and Mac OSX environments
  • Exceptional customer facing skills, i.e. written and oral communications

Responsibilities For Wintel Infrastructure Engineer Resume

  • Advanced knowledge of and skills working with infrastructure equipment, devices and software
  • Experience of working in a large global corporate environment with strong risk disciplines
  • Experience of working in a large global organisation with knowledge of release management and culture strong change control
  • Excellent software troubleshooting experience from end user through to backend services
  • Amazon Web Services understanding would be advantageous, as would any DBA skills

Responsibilities For Infrastructure Engineer, Crystal Resume

  • Proficiency in primary technology domain concepts and ability use these skills to quickly produce something of value
  • Proven experience in a VIP Support Capacity in a Financial Service/Trading Desk environment
  • Good working skill in systems and applications logs investigation
  • Script programming skills: shell/python/perl/ant
  • Proven experience implementing Active Directory Role-based Access Controls (RBAC)
  • Work effectively with clients, management, support team members and staff members in a fast-paced environment
  • Current valid driver’s license and good driving record
  • Demonstrable skills in deployment, configuration, maintenance and administration of Windows, Linux and other operating systems and applications
  • Pragmatic problem-solving skills – use what exists & build what is needed with simple and maintainable tools

Responsibilities For PKI Infrastructure Engineer Resume

  • Passion for scalable, self-healing, production systems – and the skills to design & build these types of systems
  • Experience in PowerCLI/PowerShell scripting experience
  • Experience working with DNS/DHCP/IPAM Solutions or equivalent work experience
  • Handle multiple tasks, set priorities, schedule, and meet deadlines (work under pressure and prioritize tasks)
  • Demonstrated experience with Java, Gradle, Jenkins/Hudson, Artifactory and other dev infrastructure technologies
  • Our development environment includes GHE and Jira. Prior experience with some of these is required
  • Strong working experience in Network/IT Infrastructure Automation

Responsibilities For Systems Infrastructure Engineer, Multi Resume

  • Object-oriented programming skills (Python, JAVA, .NET)
  • Development of web services and strong experience working on APIs (REST and SOAP with XML or JSON)
  • Demonstrated experience in administrating Unix and Windows environments
  • Demonstrated experience using Ansible for network infrastructure management
  • Demonstrable Financial management and IT Project Management skills
  • Knowledge share and perform skill transfers with other team members based on vast Linux experience
  • Proven experience of Server builds, maintenance and support
  • Able to effectively manage and own multiple tasks to agreed deadlines
  • Experience with bash, Python or Ruby experience

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