Information Technology Director Resume Sample

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Diamond Luettgen
88353 Gorczany Views,  Philadelphia,  PA
+1 (555) 273 8239

Work Experience

Director, Information Technology
01/2016 - PRESENT
Boston, MA
  • Values. Demonstrates in word and action the Y’s core values of caring, honesty, respect, and responsibility and a commitment to the Y’s mission, in all matters at all times
  • Inclusion. Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and cultural competence
  • Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work
  • Influence. Employs influence strategies that engage, inspire, and build commitment to the cause and overall Y goals
  • Communication. Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience
  • Developing Others. Recognizes and acts on the need to continually develop others’ capabilities to attain the highest level of performance possible
  • Decision Making. Integrates logic, intuition, and sound judgment to analyze information to identify greatest opportunities, make sound decisions, and solve problems
  • Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities
  • Emotional Maturity. Demonstrates effective interpersonal skills
Director Information Technology
11/2011 - 08/2015
Dallas, TX
  • Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences
  • Innovation. Participates in the generation, experimentation, and implementation of new approaches and activities that improve and expand the Y’s mission and work
  • Monitor IT’s progress towards achievement of MAD business commitments, escalate critical issues, optimize risk, facilitate prioritization of the MAD activities, facilitate resolution of resource conflicts, and monitor major variances to scope, budgets and timelines
  • Influence changes/enhancements to business processes, policies, and system infrastructure
  • Direct and manage though analysis, planning, design, development, testing, installation, and maintenance of support systems for business areas
  • Shares best practices throughout IT
  • Develops strategic objectives to ensure continuous improvement throughout the Division. Routinely measures progress on those objectives, and facilitates resource acquisition and sharing to meet those objectives
  • Directs the introduction, development, implementation, and support of the company’s information systems, including IT infrastructure and applications, so as to drive improvement, achieve 99.999% uptime, and meet the business needs of all functional areas including manufacturing, engineering, sales, human resources, finance, and executive management
  • Responsible for developing the next generation of IT leadership within the company
Information Technology Director
10/2006 - 10/2011
Houston, TX
  • Accountable for computer system audits, hardware, software, networks, vendor selection, contract approval and co-managing IT supported projects for other segments of the business
  • Provides strong project management and budget discipline to bring IT projects to completion on time and on budget with effective training and buy in from operating management
  • Supports shop floor activities and integration of system technologies to shop floor
  • Ensures 100% compliance with Sarbanes Oxley and Corporate Policies
  • Recommends, develops and strategically plans information technology to support and meet company objectives based on research and evaluation
  • Directs implementation and execution of new/upgraded information systems via well- defined plans including procedures, deadlines and accountability
  • Evaluates and implements IT procedures and equipment for 99.999% availability, maximum manufacturing efficiency, and cost improvement
  • Prepares and maintains technical specifications and related documentation
  • Develops and maintains the division’s disaster recovery plan that enables recovery in less than 4 hours


Oglethorpe University
2001 - 2005
Bachelor's Degree in Computer Science

Professional Skills

  • Strong leadership skills with excellent interpersonal and communication skills
  • Demonstrated interpersonal skills including, mentoring, coaching, presentation skills and the ability to interact with colleagues at all technical levels
  • Proven experience and strong competency in project management, risk and control assessment, and audit skills
  • Excellent analytical and technical skills. Broad range of management, business, and leadership skills required
  • Results oriented with strong communication and interpersonal skills, outstanding collaboration, strong influencing and consensus building
  • Demonstrates leadership and teamwork skills as well as ability to work effectively with associates at all levels of the organization
  • Proven team leadership skills, with teams meeting/exceeding goals

How to write Information Technology Director Resume

Information Technology Director role is responsible for interpersonal, technical, leadership, training, building, development, organization, analytical, negotiation, facilitation.
To write great resume for information technology director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Information Technology Director Resume

The section contact information is important in your information technology director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Information Technology Director Resume

The section work experience is an essential part of your information technology director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous information technology director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular information technology director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Information Technology Director resume experience can include:

  • Pre-deal and confirmatory IT due diligence supporting a wide range of back-office functional areas, such HR, Finance, Legal, Lease Management, Real Estate Maintenance, CRM and other G&A functions
  • Pre-deal and confirmatory IT due diligence for store and POS technologies, and operations-related systems pertaining to planning and allocation, purchasing, and other supply chain functions such as distribution, warehousing, logistics, and gross margin analysis
  • M&A-related IT activities such as integration management, integration day one planning and execution, organization models, customer impact and synergy sizing, delivery and execution support. Tracking , monitoring and reporting of synergies are nice to have qualifications
  • Carve-out analysis including assessment of IT complexity, separation scenarios and cost of separation, stand-alone cost development, one-time cost estimation, dis-synergies/stranded costs and Transition Service Agreement (TSA) development/activation
  • Integration/Separation IT playbook development (across all phases of transaction lifecycle), process mapping, technical environment design and change management
  • Development of high-level IT blueprints for Retail and Consumer Companies including, application solutions, staffing requirements, budget development (including Capital Expenditures) and supporting infrastructure

Education on an Information Technology Director Resume

Make sure to make education a priority on your information technology director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your information technology director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Information Technology Director Resume

When listing skills on your information technology director resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical information technology director skills:

  • Excellent financial skills to effectively develop and manage budgets and control costs
  • Strong written and verbal communication skills along with analytical skills
  • Strong people leadership skills including exposure to organization effectiveness techniques
  • Demonstrate solid negotiation skills and ability to develop and maintain relationships at all levels of an organization
  • Demonstrated leadership, managerial, coaching, mentoring and team-building skills
  • Demonstrated skills in budget management and generating revenue in an academic setting

List of Typical Experience For an Information Technology Director Resume


Experience For Director, Information Technology Resume

  • Systems selections and/or implementation for various retail functions, such as Point of Sale Systems, labor scheduling, Task management, replenishment, order management, etc
  • Superior verbal, written, and interpersonal skills
  • Previous experience of managing a global team of security engineers
  • Sets overall goals, performance standards, and operational priorities and manages resources to operational goals and budget
  • Provide prioritized IT demands to the global IT Demand organization
  • Provide strategic direction into the development of digitalization in both the employee and customer experiences

Experience For Director Information Technology Resume

  • Fifteen years of experience in Information Systems within functional area
  • Experience in building a new model to serve the IT needs of a complex organization
  • Experience in managing third party vendors and hybrid support teams
  • Experience in IT with at least four years delivering IT to operating area partners
  • Proven ability to think and communicate strategically about technology
  • Healthcare or insurance industry experience

Experience For Senior Director, Information Technology Resume

  • Proven ability in assessing emerging business and technology trends to create solutions and new products
  • A solid understanding Directory Services (LDAP, in particular Active Directory) including system architecture, configuration, and monitoring
  • Responsible for financial aspects of IT including budgeting, cost analysis and variance reporting, as well as for benchmarking IT services
  • Manage and oversee major infrastructure and service upgrades, including proper testing, scheduling, and communications
  • Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions in conjunction with Human Resources
  • Maintain UWGC’s personal productivity technology adoption and use policy, addressing mobility, including BYOD, while maintaining security
  • Assist with defining the process for building systems of record vs systems of engagement

Experience For Director, Information Technology Operations Resume

  • Manage administration of enterprise level applications including upgrades, patch installation, QA and testing, and change control
  • Provide expert level coaching to junior security staff and act as a role model / mentor; is positioning for a Senior IT Security leadership role
  • Successful record of delivering enterprise solutions using practical technologies
  • Background in Business Intelligence, reporting, analytics and data mining
  • Provide direction, management, and coaching for the application, operations, helpdesk, database, network and telecommunication teams
  • Manage capital and expense budgets for IT department totaling over $2.5m
  • Advise executive management on all matters related to IT and business computing systems
  • Serves chair of the IT Steering Committee
  • Responsible for improving project delivery processes, particularly as it relates to application development

Experience For Information Technology Internal Audit Director Resume

  • Lead the development, maintenance, testing and evaluation of appropriate disaster recovery and business continuity plans for the College's IT infrastructure
  • Ensure applications support aligns with business processes, tactical planning, and strategic vision (ERP, SFDC, Magento)
  • Establish and maintain regular written and in-person communications with executives, department heads, and end users regarding pertinent IT activities
  • Participate in the development and implementation of the unit and corporate goals, operating policies and procedures
  • Manage a high performing team of managers, business analysts and project managers
  • Establishes goals and direction for subordinates and provides needed resources, training, leadership and performance feedback
  • Design and develop impactful solutions (proof-of-concept development, business case development, feasibility analysis, prototyping through delivery)

Experience For Information Technology Director of Marketing & Digital Solutions Resume

  • Ensure various project management methodologies and industry standard best practices are utilized to implement and maintain all voice data networks
  • Ensure a high level of integrity for all computer systems by implementing various levels of security to protect them from hostile entities both internal and external
  • Provide contract negotiations and management over all information technology vendors
  • Serves as the HIPAA Data Security Officer responsible for ensuring compliance to the HIPAA data security regulations by implementing and enforcing policies and procedures
  • Manages and leads a team of dedicated IT professionals by coaching, mentoring, disciplining and leading by example
  • Serves on a number of hospital committees including: Standards and Accreditation, Quality Management, Customer Excellence, Organizational Support and HIPAA

Experience For Director of Information Technology Infrastructure Resume

  • Provides technical leadership for the design, deployment and operation of IT hardware and software. Management of IT Systems and devices including, but not limited to EMC, Sun, IBM and Microsoft, Veritas, Oracle, Cisco networking equipment, IBM software and various other mission critical software packages
  • Working in conjunction with other IT Management to create, test and refine a company wide Disaster Recovery / Business Continuity plan
  • Investigates, initiates, and manages process and cost saving improvement initiatives
  • Coordinates activities of unit to meet budget and deadlines; resolves conflicting demands
  • Plans and coordinates technical architecture, design and development for local, regional, and national use

Experience For Information Technology Director, CPS Resume

  • Manages IT systems production and change management
  • Provides input into budget. Responsible for fiscal performance of function managed
  • Lead an IT team responsible for implementing and maintaining a portfolio of applications, processes and infrastructure that support the business or internal IT teams that depend on it
  • Responsible for delivering key projects and initiatives across multiple application and technology domains - ensures that projects are delivered on-time and on-budget
  • Develops and cultivates strong stakeholder relationships and maintains effective communication channels; assists executive IT Leaders in understanding and negotiating deliverables
  • Partner with other IT Leaders to maintain and ensure appropriate project management disciplines are in place and adhered to; prioritization is consistent across domains; systems and changes are properly tested; TSC systems are available, stable and secure at all times
  • Maintains a strong partnership and working relationship with all of our third party vendors; ensure we are getting the best possible resources and that they are on task and on schedule with projects and initiatives

Experience For Director of Information Technology Audit Resume

  • Supports the annual strategic planning process, acting as thought partner with Leaders in all areas of TSC, including IT, store operations, merchandising, supply chain,finance, human resources and legal
  • Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action
  • Maintain staff by recruiting, selecting, orienting, and training employees; maintain a safe and secure work environment; develop professional growth opportunities
  • Lead and manage the Regional IT team including directing and prioritizing the workload of subordinate personnel in alignment with Group and Regional objectives
  • Information Technology experience in the retail industry
  • Experience in IT architecture practices, project lifecycle management, software development and operations/support
  • Analyze complex business needs presented by the user community and recommend technical solutions
  • Perform salary administration and conduct interviews and make recommendations for new hires, consultants and / or replacement personnel
  • Manage the regional and local IT demand processes

Experience For Division Information Technology Director Resume

  • Drive application harmonization and standardization in the region towards the overall IT application landscape within Seco
  • Provide management support and direction locally to Global IT Hub
  • Travel requirements - limited
  • Responsible for identifying gaps in project delivery processes at any point in the delivery project life cycle. Also responsible to work with the appropriate business and/or IT leaders to close the identified gap
  • Responsible for identifying operational inefficiencies that exist, either in IT or between IT and the business unit. Also responsible to work with the appropriate business and/or IT leaders to eliminate the inefficiency
  • Responsible for improving relationships that are impacting IT's ability to deliver value to the business unit
  • Provides leadership to managers, supervisors and/or professional staff, providing general guidance or direction with regard to priorities, alignment, expectations, and resource issues

List of Typical Skills For an Information Technology Director Resume


Skills For Director, Information Technology Resume

  • Responsible for designing and forming effective teams, balancing skills, individuals and project needs across multiple teams/projects and programs
  • Excellent planning, organizational and time management skills to successfully accomplish all aspects of the role
  • Demonstrated influencing skills, especially at executive leadership level
  • Demonstrated skills in customer relations, customer communication, organization and project planning/management
  • Developing cost effective recommendations with management to improve the effectiveness and efficiency of the Company's internal risk management system
  • Outstanding Oral and Written Communication as well as the ability to interact effectively with peers and Senior Mgmt
  • Manages the development of technical and soft skills of audit staff through staffing of assignments, mentoring and internal and external training

Skills For Director Information Technology Resume

  • Superior interpersonal, team-building, organizational, time-management and planning skills
  • Prior experience supporting large engineering or R&D compute clusters
  • Prior experience working in an engineering and Devops environment
  • Strong experience handling Security Incidents and conducting Forensic Investigations
  • Experience implementing and enforcing solid, consistent agile methodologies
  • Prior experience leading a cross function team

Skills For Senior Director, Information Technology Resume

  • Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy
  • They are skilled at multi-sourcing, vendor management, and team health and effectiveness
  • Proven experience in developing and dissemination of Information Security Policies, Standards and Guidelines
  • Experienced in leading application development and/or Application Security with solid knowledge of SDLC
  • Manages resources effectively to provide for employee training and growth
  • A valid driver’s license and successful credentialing in order to operate college vehicles
  • Align new and existing technologies globally and effectively implement capacity management
  • Superb written and verbal communication skills, with a mastery of delivering persuasive presentations to senior executives

Skills For Director, Information Technology Operations Resume

  • Effective problem-solving/troubleshooting skill
  • Robust and persuasive professional manner, with highly developed interpersonal and management skills
  • Strong knowledge of technology trends and ability to translate those trends into effective business applications
  • Experience as a Manager; or 5+ years’ experience in a senior managerial role
  • Strong Technical Infrastructure or Security Infrastructure experience
  • Proven experience in IT or similar managerial role

Skills For Information Technology Internal Audit Director Resume

  • Communicating high-priority incident escalations, incident/change summaries, and focused service reviews
  • Working experience with implementation of ITIL processes
  • Working experience with transformational technologies such as React, Redux, RESTful API Services, and container-based application creation and deployment
  • Bring innovative experiences, products and services to life in order to fulfill unmet needs and create new revenue streams
  • Demonstrate proficiency in consulting, auditing and business process analysis by efficiently identifying and communicating gaps to meeting security objectives
  • Strong understanding of strategic planning capabilities and knowledge of operational strategy and planning
  • Management of staff at varying levels of experience including hiring, promotion, salary and performance appraisal
  • Ensure that training, coaching and mentoring programs are developed, implemented and effective for all levels of IT staff

Skills For Information Technology Director of Marketing & Digital Solutions Resume

  • Experience with gathering metrics and reporting them to Corporate Standards
  • Strong track record of leading and implementing innovative technology solutions
  • Experience integrating and sustaining a complex quality system with an ERP
  • Demonstrated knowledge of existing and emerging information systems technology
  • Experience partnering successfully with corporate executives recommending improvements to the technology roadmap
  • Experience working in a matrixed organization, business and leveraging Corporate IT’s shared services

Skills For Director of Information Technology Infrastructure Resume

  • International travel as required to make strong business partnering and global change initiatives successful
  • Excellent understanding of CA’s and IT’s global strategies, goals and objectives. Ensures the alignment with team goals
  • Work in a traditional professional office setting and operate a personal computer
  • Proven working knowledge of EDM principles and best practices
  • Multi-source / complex budgeting experience

Skills For Information Technology Director, CPS Resume

  • Operate and use modern office equipment including computers and applicable software
  • Establish and maintain effective, cooperative and collaborative working relationships with others
  • Hand’s on experience leading Epic enterprise applications initiatives that yield business transformation
  • Five years of increasingly responsible experience in information technology, including two years of administrative and management responsibility
  • Experience with, and understanding of SyteLine ERP and its functionality
  • A demonstrated ability to achieve and sustain a 99.999% uptime of shop floor computing resources
  • Any combination of training and experience

Skills For Director of Information Technology Audit Resume

  • Second line management experience managing a team of at least 20 personnel
  • Prior employment within the semiconductor design or manufacturing industry
  • Experience providing vendor and partner management
  • Experience providing long term architectural roadmap to support business objectives
  • Proven applications and technical knowledge, including relevant hardware and software systems of a large-scale enterprise systems
  • Experience working in an IT organization that has outsourced several major functions

Skills For Division Information Technology Director Resume

  • Manage an effective R&D and innovation pipeline leveraging customer insight, disparate data sources, and advanced analytics
  • Demonstrates deep understanding of database related audit and compliance goals and processes
  • Several years’ experience managing technology personnel
  • Excellent understanding of Security Management standards such as NIST CSF (Cybersecurity Framework)
  • Seven (7) to ten (10) years of progressive experience managing network, server, storage, and backup infrastructure
  • Five (5) years of experience managing multi-person teams
  • Broad business process experience in a manufacturing environment in a life science or FDA regulated environment
  • Experience as an IT manager and leading team in business transformation

List of Typical Responsibilities For an Information Technology Director Resume


Responsibilities For Director, Information Technology Resume

  • Communicate with all business users, including senior management, in order to gain an in depth understanding of TVD’s immediate business needs on a global as well as local level
  • Communicate with all levels of the Information Technology (IT) group to ensure TVD’s business needs can be achieved through the use of technology and changes to business processes
  • Provides direction for the effort required to protect the company’s data, tools and information systems. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility
  • Strong communication skills and effective relationship building skills. Demonstrated interpersonal skills such as teamwork, facilitation and negotiation
  • Strong management skills. Demonstrated leadership skills to mobilize and empower teams to achieve. Learning to lead managers. Is a SME in a function

Responsibilities For Director Information Technology Resume

  • Demonstrated skills in managing large & complex project portfolios – tracking benefits & spends
  • Demonstrated consulting skills, with change management concepts and strategies, including communication and performance measurement system design
  • Strong judgment and decision-making skills based on analysis and assessments of facts. Teaches others
  • Demonstrated business savvy to work effectively with all levels of the organization to achieve key business and technology goals
  • Supervisory and leadership skills in addition to project management experience
  • Strong presentation, communication & Interpersonal skills
  • Good interpersonal skills, ease of listening, oral, and written expression

Responsibilities For Senior Director, Information Technology Resume

  • Experience evaluating hardware/software and making recommendations based on company priorities, costs and benefits
  • Solid experience in leading web development
  • Continuously evaluate technology systems for improvements and effectiveness, with the goal of delivering a standard cost effective computing environment
  • Demonstrated experience as a successful change agent
  • Strong attention to detail and SAP experience
  • Proven experience as an IT Director or similar role
  • Strong attention to details, business process, leadership and technology experience
  • Increasingly responsible IT experience with 5 or more years of leadership experience
  • Several years of relevant experience in IT, IT Strategy and IT architecture experience

Responsibilities For Director, Information Technology Operations Resume

  • Natural negotiation skills internally and externally
  • Experience developing and maintaining strategic initiatives, including evaluations of current environment for risk and cost
  • Solid understanding of strategic planning capabilities and knowledge of operational strategy and planning
  • Experience partnering successfully with senior executives recommending improvements to the technology roadmap
  • Involve in planning, priority seting and operational reviews
  • Lead the prioritization and development for enhancing our existing applications in alignment with overall business objectives
  • Demonstrated ability of working with teams from large technology & strategy consulting firms

Responsibilities For Information Technology Internal Audit Director Resume

  • Skilled in building relationships with other University leaders
  • Experience managing a cloud-based call center
  • Experience with RCM (Responsibility Center Management) budgeting
  • Broad business process experience in a life science manufacturing environment
  • Extensive experience as an IT manager and leading team in business transformation

Responsibilities For Information Technology Director of Marketing & Digital Solutions Resume

  • Strong understanding of CA's and IT's global strategies, goals and objectives. Ensures the alignment with team goals
  • Experience leading multiple application development teams
  • Experience working collaboratively to facilitate the delivery of world-class software
  • Experience working with a matrix organization and remote management
  • Build and manage strong relationships with senior executives in dedicated business area
  • Preference in running large scale implementations with heavy project management experience
  • Respectful and honest; demonstrates integrity and ethics

Responsibilities For Director of Information Technology Infrastructure Resume

  • Good understanding of underlying Internet technologies (HTTP, TCP/IP, etc.)
  • Experience of integrating IAM/PAM solutions into a cloud environment
  • Good understanding of Application Server concepts and technologies
  • Good understanding of server and storage technologies
  • Implement an integrated analytics strategy to provide timely business results and insights on organizational priorities
  • Evaluates and reviews information systems project feasibility based on business and management priorities
  • Experience in IT with at least four years delivering IT to corporate functions
  • Experience in SaaS cloud-based solution delivery and support

Responsibilities For Information Technology Director, CPS Resume

  • Experience in application development and support practices
  • Very strong knowledge of business processes in corporate functional area
  • Demonstrated ability to manage multiple enterprise-wide technology infrastructure or service components
  • Excellent executive presence and ability to create a story for an executive audience
  • Operate a high availability technology service

Responsibilities For Director of Information Technology Audit Resume

  • Strong theological acuity and spiritual maturity
  • Ensures effective use of product delivery and change management methodologies
  • Communicate successes and opportunities, set expectations and facilitate delivery of commitments in line with business priorities
  • Relevant working experience with at least 8 years in a supervisory role
  • Deep knowledge of and experience with the following
  • Develops work plans, including business, production and/or organizational priorities
  • Demonstrated ability to coach, mentor and motivate others
  • Think strategically and plan over a 1-5 year time span. Self-directed, autonomous, metrics driven, with a strong drive for results

Responsibilities For Division Information Technology Director Resume

  • An understanding of the differences, features and capabilities of systems solutions for both hard goods and soft line retailers
  • Leadership experience supporting an enterprise IT environment
  • Strong domain knowledge in IT Infrastructure, Manufacturing IT Applications or BigData Analytics
  • Extensive experience working in a matrix based organization
  • Hands on experience with troubleshooting, maintenance, and design of computer and audiovisual systems
  • Broad business process experience in a mnaufcaturing environment in a life science or FDA regulated environment
  • Experience with ERP implementations and sustaining operations for platforms Infor and SAP
  • Experience with relevant Compass Minerals infrastructure and applications

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