Information Technology Resume Sample

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June Ondricka
9073 Jacobson Lane,  Dallas,  TX
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Work Experience

Director of Information Technology
01/2018 - PRESENT
Detroit, MI
  • Provide advice and counsel to senior management concerning technology direction and strategies. Remain pro-active in the evaluation and implementation of new technologies. Balance capabilities and value of new technologies against cost, and the organization’s ability to support those technologies
  • Ensure reliable uptime of all PCs, Servers, and Networking equipment installed at the local facility
  • Provide level 1 (and higher if needed) help support across 2 locations
  • Perform PC upgrades in accordance with Caterpillar PC refresh timing
  • Work with Caterpillar Global IT services to ensure a productive, secure computing environment
  • Support, maintain, & upgrade as needed applications & databases related to AutoCAD, Inventor, and Vault
  • Business Transformers: The role of IT is to develop and deploy cutting edge solutions that transform the way business is done, to simplify day-to-day work and maximize the return of our efforts, to bring everyday more products, to more consumers, in more innovative ways
Information Technology Coordinator
02/2015 - 07/2017
San Francisco, CA
  • Experience using versioning software/repositories such as Subversion and Team Foundation Studio
  • Strong familiarity with usability standards
  • Experience building websites using responsive design
  • Creative thinker - able to evaluate multiple approaches to solve a single problem
  • Lead a project team with multi-function and vendor resources. Be accountable for project success by strong project management skill, e.g. scope, budget, time and quality management
  • Designs, develops, and tests a fully-functional modular software application for spatial data analysis and modelling using Python and ArcGIS functions
  • Designs, develops, and tests fully-functional modular software application for web-based spatial data analysis and data downloads using ArcGIS API for JavaScript and modern HTML
  • Interacts with potential clients to design, develop, and test user-friendly graphical user interfaces for aforementioned software applications
Intern Information Technology
09/2009 - 01/2015
San Francisco, CA
  • Recognize problems which are beyond intern’s capabilities and learn from the experts in the area
  • Oversees strategic and operational imperatives requiring IT enablement for Manufacturing and maintenance systems supporting North American manufacturing systems
  • Works with senior management to establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company’s existing information processing systems
  • Key participant on project teams
  • Works under general direction from Digital Customer Experience Manager & UX Lead Developer
  • Able to develop HTML/HTML5, CSS/CSS3 and JavaScript
  • Understanding of agile and software development lifecycle, especially debugging and browser/platform compatibility testing


University of Minnesota, Morris
2003 - 2008
Bachelor's Degree in Computer Science

Professional Skills

  • Have strong leadership and interpersonal skills as well as outstanding analytical skills
  • Excellent interpersonal and relationship building skills, proficient oral and written communication skills, and a commitment to integrity and ethical behavior
  • Demonstrates strong leadership skills including competencies in training, planning, directing and evaluating the work of staff
  • Excellent consulting, contracting and project management skills to effectively engage with executive leaders and drive company-wide initiatives
  • Excellent collaborating, communication, and negotiation skills to effectively serve as a leader and evangelist across the enterprise
  • Demonstrated leadership and collaboration skills, built on a foundation of excellent analytical and strategic thinking
  • Strong management and leadership skills gained through 5+ years’ experience managing people, process, and technology

How to write Information Technology Resume

Information Technology role is responsible for interpersonal, technical, technology, leadership, business, responsible, presentation, analytical, computer, customer.
To write great resume for information technology job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Information Technology Resume

The section contact information is important in your information technology resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Information Technology Resume

The section work experience is an essential part of your information technology resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous information technology responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular information technology position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Information Technology resume experience can include:

  • Good understanding of data structures and strong SQL skills
  • Excellent cost analysis, cost management and budgeting skills
  • Technical skills and experience administering LMS/CMS systems
  • Strong technical skills including PC and Networks
  • Proven project management and budgeting skills
  • Good interpersonal and relationship building skills,

Education on an Information Technology Resume

Make sure to make education a priority on your information technology resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your information technology experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Information Technology Resume

When listing skills on your information technology resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical information technology skills:

  • Strong oral and written communication skills. Ability to communicate effectively across a complex and diverse group of stakeholders
  • Proven track record of problem-solving skills with demonstrated experience working across organizations
  • Demonstrated strong communication, analytical, results-oriented, interpersonal and problem-solving skills
  • Database administration skills to include demonstrated experience in basic-level MS-Access, Oracle and MySQL database administration
  • Demonstrates strong organization, problem solving, and time management skills with the ability to handle independent projects
  • Very strong oral and written communication skills; strong listening ability

List of Typical Experience For an Information Technology Resume


Experience For Director of Information Technology Resume

  • Excellent English written/verbal communication skills and be able to communicate effectively at all levels within Group Audit and with senior clients
  • Excellent interpersonal and coaching skills; strong team player
  • Strong work ethic with demonstrated collaborative and coordinating skills
  • Proven skills in building strong business relationships in multiple business areas within Finance. Implementations of non-SAP Financial projects desired
  • Very good teamwork, priority setting, relationship management skills
  • Strong executive presence and communication skills; experience interacting with senior C-suite leaders
  • Balancing skills between newer development tools on the web while maintaining skill sets to support legacy ERP systems

Experience For VP of Information Technology Resume

  • Excellent people management skills, including training, coaching, and mentoring team members
  • Solid analytical, research, decision-making, problem solving, written and oral communication skills required
  • Have the ability to meet challenging client requirements and possess strong written and verbal communicatio and interpersonal skills
  • Define technology investments effectively through appropriate return on investment and net benefit to the operator and/or guest experience
  • Highly effective client engagement skills and ability to understand and efficiently address needs
  • Demonstrated business savvy to work effectively with other leaders to achieve key business and technology goals
  • Excellent organization skills and able to manage multiple projects and deadlines
  • Strong network building and trouble-shooting skills (Microsoft or HP/Cisco certifications are desired)

Experience For Information Technology Coordinator Resume

  • Effectively prioritize and execute tasks in support of business critical programs
  • Have strong communication and team building skills with a focus on employee development
  • Have strong project management, change management, analytical, communication, and interpersonal skills, including the ability to work as part of a team
  • Strong English and German communication (presentation, written, and listening) skills
  • Strong written communication and active listening skills
  • Proven experience managing distributed teams and resources where systems availability and quality are a priority

Experience For Information Technology Associate Resume

  • Demonstrable skill to handle priorities, focus on key objectives, and deliver extraordinary customer experiences
  • Possess excellent communication skills (oral and written) and the ability to communicate in a variety of formats
  • Good verbal and interpersonal skills are required
  • Strong interpersonal skills and be able to relate to all levels of management
  • Strong interpersonal skills and ability to establish rapport with clients and colleagues
  • Proven ability to work through conflict, build trust, and influence outcomes through outstanding interpersonal skills at all levels

Experience For Information Technology Engineer Resume

  • Demonstrable relationship management, analytical, problem solving, communication, influencing, planning and presentation skills
  • Strong experience with Business Intelligence testing – ETL, DWH, BI report testing
  • Proven leadership experience in developing and managing a software development centre
  • Financial acumen with analysis and accounting skills
  • Experience in higher education setting with student contact and experience with high fidelity simulation equipment
  • Demonstrated experience managing a third-party integrator across a variety of component systems, and
  • Respond to enhancements requests and issue resolution requiring advance technical skills (e.g. SSIS, SSRS, .Net, etc.)
  • Ten + years of experience in system design and analysis with experience in at least several of the following

Experience For Information Technology Supervisor Resume

  • Prior experience working for a major global Investment Bank ideally within a Control function (beneficial)
  • A strong programme management experience within the Control Functions of a Universal Bank
  • A strong related experience, preferably in a Financial or Consultancy firm
  • IT related experience or experience of Risk Management within IT
  • Demonstrable Operational / Non-Financial Risk Management skills

Experience For Information Technology Auditor Resume

  • Applies procedures and processes effectively in compliance with J&J IT standards
  • Lead and motivate the IT team to ensure their functional areas are run efficiently and effectively
  • Manage a team of project managers and provide them with leadership, direction, and coaching to achieve work objectives and improve performance and skills
  • Provides mentoring in professional development directly to reports. Provides opportunities for mentoring on specific skills and subjects
  • Strong experience in system integration architecture and design using Oracle SOA and other technologies
  • Be creative and relentless problem-solver using Big Data and Advanced analytics skills alongside leadership, business engagement and collaboration

Experience For Intern Information Technology Resume

  • Develop new data management systems for Program priority initiatives, including the Priority Habitat and Species program, the HPA data system, and others
  • Strong business, resources and project planning experience
  • Communicate and collaborate effectively with supervisor and other areas of IT on proposed solutions and options to meet their requirements
  • Demonstrated ability to trouble shoot production issues and identify root cause to implement solutions in an effective and timely manner
  • Demonstrated ability to establish and maintain effective working relationships in a positive, service-oriented manner with others
  • Technical certifications, strong knowledge or experience in network, voice and security technologies, protocols and services is highly desired
  • Willingness to learn and support many different technologies as breadth of skills is important
  • Good interpersonal skill and ability to interact and network with different team members
  • Individuals who are flexible and interested in continually improving their knowledge and technical skills

Experience For Information Technology Lead Resume

  • Demonstratea strong understanding of the standard concepts, practices, and procedures within the Information Technology field
  • Demonstrated experience communicating technical information in a clear, concise manner
  • Work autonomously, managing your own time effectively in collaboration with others
  • Experience in directing multiple concurrent projects and a proven track record of successful delivery on time and budget
  • Skills in various graphics software
  • Solid background combined with customer service experience

Experience For Mgr, Information Technology Resume

  • Demonstrated experience working with technologies such as Linux, Java
  • Well-versed in relevant methodology, processes, tools, and technology standards and can effectively chose relevant parts needed for the project
  • IS leadership experience, including demonstrated examples of management through influence and collaboration in complex, multi-site global environments
  • Effectively communicate, persuade, motivate, and develop others
  • Understands CS fundamentals & possesses exceptional communication and follow-up skills

List of Typical Skills For an Information Technology Resume


Skills For Director of Information Technology Resume

  • Working experience with the use of data analysis tools such as ACL or MS Access/Excel to support audits along with general software programming skills would be an asset.
  • Strong leadership skills and previous experience managing a team (coaching, directing, leading)
  • Experienced in building effective work teams, developing teamwork, instilling cooperation, and effectively coordinating activities
  • Strong organizational, planning, prioritizing, and problem solving skills
  • Demonstrated interpersonal and communication skills, including an ability to interact with and establish good working relationships with diverse individuals
  • Business analysis skills to understand the needs of end users and to be certain that those needs are effectively translated into application requirements

Skills For VP of Information Technology Resume

  • Effectively manage multiple and concurrent priorities with a strong attention to detail
  • Building your own capability through the job experience, coaching/training for skills and business/technologies/applications knowledge building
  • 5 - Build your own capability through the job experience, coaching/training for skills and business/technologies/applications knowledge building
  • Technical skills and experience creating and administering CMS systems, including WordPress, Joomla and custom-built content platforms
  • Self-starter that has strong problem-solving and troubleshooting skills
  • Maintain a steady work pace with a high level of accuracy while effectively managing multiple priorities and meeting deadlines

Skills For Information Technology Coordinator Resume

  • Well rounded skillset including basic understanding of risk assessment, effective governance, process, and controls
  • Strong critical thinking, evaluation and problem solving skills
  • Demonstrated leadership skills in collaborative decision making and developing constructive professional relationships across organizational units
  • Strong critical thinking and logical reasoning skills and the ability to apply them to solve issues and predict potential technical risks
  • Demonstrated project management skills and success leading and driving major initiatives to a successful outcome
  • Good communication skills, highly organized approach to work, and comfortable embracing and driving change
  • Skills in building strong business relationships in multiple business areas including Legal, global security governance teams, and/or Finance is required
  • Advanced skills in interfacing with teams of developers, solid familiarity with major SDLC approaches (accent on Agile methods family)
  • Strong technical & analytical skills: R, SAS, SQL, Optimization, Predictive Modeling, etc

Skills For Information Technology Associate Resume

  • Self-driven leadership skills demonstrated by initiative and positive approach to tasks, decision-making
  • Excellent analytical, assessment, planning, verbal and written communications skills
  • Strong quantitative skills and a superior writing ability to translate multiple forms of data into actionable business intelligence
  • Excellent communication and interpersonal relationship skills working within a team
  • Organization and planning skills are essential for this role to be effective
  • Strong influencing and leadership skills with the ability to mentor junior / offshore team member
  • Professional Skills and Experience including

Skills For Information Technology Engineer Resume

  • Excellent communication skills, comfortability with interacting with technical system management personnel and C-level management
  • Have strong interpersonal and conflict resolution skills
  • Strong financial/math and analytical skills
  • Strong technical and communication skills required
  • Self-motivated, good communication skills & team work spirit

Skills For Information Technology Supervisor Resume

  • Leverage experience and auditing skills to cover a broad range of risks to business, technology and data
  • Strong organization, documentation and presentation skills are needed
  • Good research skills; accurate and prompt in delivery
  • Strong interpersonal skills with faculty, staff and student populations as well as a collaborative, collegial, inclusive management style
  • Demonstrates an ability to work effectively with customers,
  • Strong skills in self-directed work
  • Strong collaboration skills to work in a team

Skills For Information Technology Auditor Resume

  • Excellent communication skills and ability to relate to internal customers & external customers
  • Strong financial/analytical skills and creative problem solver
  • Demonstrated experience and success in managing complex projects with proven track record of managing and controlling vendor risk
  • Excellent interpersonal, verbal and written communication and presentation skills and ability to interact and interface with all levels of users
  • Effectively prioritize and execute tasks in support of business-critical programs
  • Completing three unique rotations throughout our core and wireless groups, focusing on the development of key functional skills
  • Prior experience installing, configuring, troubleshooting and maintaining
  • Experience in creating new products or services. Validated learning and innovation accounting

Skills For Intern Information Technology Resume

  • Communicate effectively developing and maintaining positive working relationships
  • Prior work experience maintaining and supporting a cross-platform computing infrastructure in a higher-education institution
  • Enhance technical, business and professional skills while working in highly decentralized operating companies or headquarters organizations
  • Demonstrated experience developing written policies for strategic planning and systems support
  • Individuals who possess outstanding leadership, interpersonal communication and problem solving skills
  • Proven experience in managing or supporting at a senior level technology programs, budgets and schedules
  • Demonstrated experience and understanding of Agile methodology including Scrum and Kanban
  • Possess leadership skills such as planning, budgeting, project and risk management

Skills For Information Technology Lead Resume

  • 11. Demonstrated ability to troubleshoot issues using reasoning and logic to identify root cause and mitigate the issue in an effective and timely manner
  • Opportunity to enhance technical, business and professional skills while working in highly decentralized operating companies or headquarters organizations
  • Strong experience in creating and delivering PowerPoint presentations
  • Proven track record of building strong, highly productive and cohesive engineering teams by your own contribution, professionalism and leadership
  • Prior experience supervising / managing others
  • Demonstrated ability to create and follow project plans and track tasks while prioritizing competing demands
  • Demonstrates good judgment in selecting methods and techniques for obtaining optimal solutions
  • Experience managing web servers, including experience with CentOS, Gluster, Varnish, Python and others

Skills For Mgr, Information Technology Resume

  • Experience with supporting faculty and students. Experience with courses and technology in a online learning environment
  • A proven experience in mentoring and coaching teams
  • Demonstrated experience working collaboratively across internal business units and other partners to manage cross cutting programs
  • Communicate effectively and accurately, including clear and concise written project status update throughout the project lifecycle
  • Demonstrated experience working with Technology Vendors and Integrators
  • Experience using data manipulation tools and General Ledger and Fixed Asset systems. Relational database experience would be an asset
  • Advanced Microsoft office skills including Excel, Word and PowerPoint. SAP would be an asset

List of Typical Responsibilities For an Information Technology Resume


Responsibilities For Director of Information Technology Resume

  • Establish and maintain regular written and in-person communications with the organization’s. executives, department heads, and end users regarding pertinent IT activities
  • Business continuity planning experience and skills
  • Strong analytical, team oriented, communication and organizational skills
  • Is familiar with the operational requirements of a global bank, has experience in building and managing effective relationships
  • Program ownership and systems thinking skills
  • Technology management expertise and skills
  • Responsible for determining project schedules and budgets and effectively managing the allocation of resources to achieve these timelines and budgets
  • Experience in the IT with 3-4 years of experience working for a Large Enterprise
  • Designs and operates effective frameworks of automated and manual IT controls

Responsibilities For VP of Information Technology Resume

  • Demonstrated ability to trouble shoot multiple issues using reasoning and logic to identify root cause and mitigate the issue in an effective and timely manner
  • Supporting strategic initiatives and making innovative recommendations for improving efficiency, effectiveness and internal control
  • Working knowledge and experience with SharePoint
  • Solid understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards
  • Good understanding of contemporary IT concepts such as Cloud Computing and Business Process Automation
  • Extensive experience working in a team-oriented, sometimes geographically disparate collaborative environment
  • Experienced in J2EE or C/C++, understand coding standard and unit test
  • Experienced in Oracle PL/SQL development and related performance tuning techniques

Responsibilities For Information Technology Coordinator Resume

  • Work with Development, Change Management, Testing and Support functions to ensure that all projects are adequately staffed with the appropriate skill-sets
  • A solid understanding of credit risk management
  • Knowledge and experience of agile development methodology (running programmes across locations would be beneficial)
  • Experience of working in major projects in a large financial institution
  • Good knowledge of all supporting technology for IT Asset Management
  • Good understanding of Asset Management process, policies, procedures, tools, and templates
  • Capable of troubleshooting hardware and software issues. Demonstrate the ability to deduce problems
  • Demonstrate packet sniffing to troubleshoot network and application issues
  • Experience in business continuity planning and disaster recovery

Responsibilities For Information Technology Associate Resume

  • Experience managing software development tasks in an Agile environment
  • Experience managing IT systems operations and maintenance
  • Operate standard office equipment including a computer and assigned software
  • Remain in good academic standing an maintain a GPA of 2.5 or higher
  • Experience in researching technical issues to resolve difficult computer problems
  • Experience teaching faculty, staff and students in an institute for higher education
  • Develop learning goals, objectives and plan effective instruction

Responsibilities For Information Technology Engineer Resume

  • Triages and prioritizes issues and communicates problems to management following established corporate escalation procedures
  • Extensive management and leadership experience
  • ITIL (or similar) implementation and/or ITIL process improvement hands-on experience
  • Formal Project Management experience & qualifications
  • Demonstrated success in efficient collaboration across organizational/regional boundaries in a matrixed organization

Responsibilities For Information Technology Supervisor Resume

  • Strong written and verbal communication, especially in English
  • Strong technical sense and research ability
  • Provide vision, direction, and priorities to integrated technologies teams to achieve a master vision for key clients’ technology landscapes
  • A strong work ethic and a sense of urgency in your personal approach to problems
  • Creative, innovative, self-motivated and delivery oriented, with the ability to demonstrate confidence and a ’can-do’ attitude

Responsibilities For Information Technology Auditor Resume

  • Assist clients with maximizing their business’s delivery channel value to create a more robust, integrated customer experience
  • Experience using security and control assessment tools
  • Demonstrate ability to meet multiple deadlines and manage a heavy workload
  • Engage stakeholders at all levels across businesses and divisions to achieve effective communication and sufficient stakeholder input and buy-in
  • Identify what the best solution is for the job without bias towards past experience

Responsibilities For Intern Information Technology Resume

  • Valid driver’s license and reliable transportation for required travel between in Richton Park, Frankfort and Mokena Illinois facilities
  • Experience in the installation or administration of Windows Networking, UNIX or Cisco Networks
  • Experience in the installation or administration of a Cisco Network
  • Experience in businesses with both a 'mainframe' /host-centric and personal computer information technology environment
  • Negotiates with consultants and IT vendors to achieve high levels of service in cost effective relationships

Responsibilities For Information Technology Lead Resume

  • Work independently and prioritize effort
  • Remain in good academic standing and maintain a GPA of 2.5 or higher
  • Prioritize business outcomes required to attain the vision
  • Focus on time-boxed releases and engage with business leaders to manage the priority of requirements, defect resolution, and system capability enhancement
  • Facilitates open and effective communication between IT teams, internal business units and external customers
  • Building users guides / training materials including using new Dynamics Learning Paths
  • Developing and managing the reporting of Risks from the 2nd Line perspective
  • Planning, completing action plans, project implementation, trend identification, and implementing change

Responsibilities For Mgr, Information Technology Resume

  • Increasing operating efficiencies and safeguarding data integrity through automation
  • Designing and undertaking 2nd Line Control Assurance activities
  • Training and mentoring for IT team members
  • Building relationships with key stakeholders and business partners, staying close to the strategic direction of the marketplace
  • Supporting the implementation of Continuous Integration and Engineering Excellence
  • Supporting the I&T Risk Director in the establishment and monitoring of compliance with, enterprise I&T risk policies, standards and frameworks
  • Providing guidance for and establishing the Divisional I&T risk appetite
  • Performing aggregation and reporting of 1st LOD risk results to create transparency of enterprise-wide risk exposures and risk strategies

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