Implementation Lead Resume Sample
Frederick Effertz
3848 Bahringer Orchard,
Boston,
MA
+1 (555) 504 3209
Work Experience
Implementation Lead
04/2018
-
PRESENT
Philadelphia, PA
- Hared services experience
- At least 12 months working with people processes including WFA, Recruitment, Onboarding & Learning
- Design, build and implement automation solutions across multiple locations
- Demonstrate ability to work with diverse, virtual groups
- Experience developing solutions in advanced VBA, Access and knowledge of other development tools would be useful
- Good communication, interpersonal skills and customer orientation
- Good organization, analytical and problem solving skills
- Self-motivated and target driven - proactive and enthusiastic
Business Implementation Lead
04/2012
-
01/2018
New York, NY
- Great interpersonal skills and mindset is required
- Good communicator and fluent in English – verbally and in writing
- Relentless in relation to pursuit of sustainable results and business impact - whatever it takes!
- Strong Knowledge of procurement processes is required
- Manage and oversee technology implementation for clients
- Train site account handlers and back-ups on Olin’s Material Work Flow and Export Processes, and related system’s transactions
- Operational focal point to address issues and opportunities with truck carriers for Olin’s arranged shipments from warehouses and terminals
- Identify and resolve logistics issues with fielded systems
Technical Implementation Lead
11/2006
-
02/2012
Phoenix, AZ
- Identifies impacts of new designs/upgrades/fixes to ensure compatibility with operational capabilities
- Ensure technical manuals, training products, spare assets, provisioning data, etc. are up to date for all fielded equipment. Build AFWET training program to include all subsystems and baseband
- Align external depot, engineering, and installation assets to support logistics issues correction
- Assist with site surveys at locations worldwide, evaluating and develop logistics sustainment solutions to ensure terminal and terrestrial communications Operational Availability requirements are maintained to established levels
- Other similar areas as directed by the PM
- Identify impacts of new designs/upgrades/fixes to ensure compatibility with operational capabilities
- Ensure technical manuals, training products, spare assets, provisioning data, etc. are up to date for all fielded equipment
- Build AFWET training program to include all subsystems and baseband
Education
John Brown University
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Strong verbal and written communications skills Excellent presentation skills Dedication to client satisfaction (client-facing), consulting skills
- Excellent communication skills, written and verbal; Proven presentation skills
- Design and development experience on host/ off host; strong analytical skills and experience with MS Office
- Excellent communication skills -Native German, fluent English- and client facing experience preferably in a Consulting or Professional Services capacity
- Strong Work organization/ prioritisation skills
- To use their strong technical background, excellent communication skills, to easily translate business needs into technical requirements
- Demonstrated analytical and quantitative skills using data mining, machine learning, or graph mining
How to write Implementation Lead Resume
Implementation Lead role is responsible for analytical, business, interpersonal, software, design, security, microsoft, organization, development, finance.
To write great resume for implementation lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Implementation Lead Resume
The section contact information is important in your implementation lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Implementation Lead Resume
The section work experience is an essential part of your implementation lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous implementation lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular implementation lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Implementation Lead resume experience can include:
- Strong communication skills necessary to effectively engage with clients and set proper expectations
- Proven experience in Analytics/Measurement Operations/Tracking field or consulting roles with focus on digital analytics implementations
- Strong knowledge of HTML, DOM (Experience capturing data from webpages, scraping data, data manipulation)
- Demonstrable communication and problem-solving skills
- Client relations experience or experience in building collaborative customer relationships
- Professional consulting experience with considerable enterprise delivery experience
Education on an Implementation Lead Resume
Make sure to make education a priority on your implementation lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your implementation lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Implementation Lead Resume
When listing skills on your implementation lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical implementation lead skills:
- Strong analytical skills and the ability to exhibiit judgment to overcome objections and take action in solving problems
- Effective presentation, written communication, and verbal communication skills in English
- Educational Qualifications: BE / M Tech / MCA; project management and excellent communication skills
- Excellent Microsoft Excel and data analytical skills
- Proven problem solving capabilities with evidence of having worked through difficult and challenging situations to successful closure
- Proven knowledge and experience (5+ years) in relationship and/or account management as well as a working understanding of organizational change management
List of Typical Experience For an Implementation Lead Resume
1
Experience For Business Implementation Lead Resume
- Strong communication skills, with the confidence to present to others
- Succeed in a fast-paced, entrepreneurial environment including the organization skills required to manage multiple projects simultaneously
- The ability to manage multiple demands simultaneously, have a ‘can do’ attitude and demonstrate strong client focus
- Experience implementing and maintaining Adobe Analytics and/or Google Analytics on websites, mobile applications, and OTT platforms
- Support developers and third parties throughout the implementation process - Perform QA, troubleshooting and tracking validation
- Experience in connecting and leveraging multiple data sets to provide insights
- Excellent working knowledge of at least two operating systems: Windows, UNIX or LINUX
2
Experience For Rtls Location Services Implementation Lead Resume
- Experience using data warehousing or Middleware platforms for ETL such as Informatica or DataStage - desirable
- Experience in Project Management, Technology Consulting, or similar role, preferably FinTech
- Assist clients in developing ETL and perform data validation activities
- Experience in working with various Database Management Systems, preferably SQL Server and Oracle
- Software coding experience – desirable
3
Experience For Technical Implementation Lead Resume
- Gain and utilize a good understanding of the business infrastructure/ architecture in which we
- Good standard of spoken and written English
- Experience of Salesforce.com and NetSuite desirable
- Experience in a similar project-focused role
- Experience in Web Design
- 2+years’ experience in Project Management
4
Experience For Rtls Implementation Lead / Business Analyst Resume
- Any experience in either Change, Business Implementation, Governance, Continuous Improvement, Transformation or Project Management would be desirable
- Proactive approach to identify areas of opportunity to have or improve client experience on new DT developments or Implementation Projects
- Collaborate with Design and Development team to get new and custom products, courses, and classes implemented and deployed in an efficient and effective away
- Adobe Analytics experience
- Proficiency in Dynamic Tag Management (DTM) and federation of data through solutions such as Segment.Some JavaScript experience is helpful
- Experience working on a statewide implementation, preferably in the State of California
- Experience in web-services implementations, web application server installation and configuration – highly desirable
- Previous experience in implementation of software applications in the financial services industry highly desirable
5
Experience For Financial Implementation Lead Resume
- Bring a focus to the programme on business outcomes, and benefits management (including benefits reaslisation)
- Contributing to enhancing Transformation methods, tools and standards, in particular the Business Transformation Framework
- Planning, management and execution of projects involving integration Client Systems with SEI’s published web services
- Ensuring the project is monitored closely to identify variances from the plan and make needed corrections
- Ensure ongoing accuracy of various metrics and tracking processes through regular auditing of data
- Lead the business readiness element of the process including ensuring training material, user guides and data is 'day 1' ready to allow implementation
- Work with 3rd party consultants and own the ongoing relationship with them to deliver additional tracking functionality & deployment of new capability
- Ensure local adoption and adherence to global reporting tools, naming taxonomies and OS systems
6
Experience For Procurement Process Implementation Lead Resume
- Build and sustain trusting relationships with internal customers by consistently delivering value add services
- Provide timely reports on consulting engagement status, risks and issues, evaluating performance based on management information
- Ensure that assignments are delivered using the appropriate technologies and tools including Group standards
- Active interest in understanding the financial markets and the investment process
- Agree logistical details with customers as required, e.g., scheduling dates, hotel and /or venue details and equipment
- Agree and confirm details with trainers to support preparation for training events
7
Experience For MYS Ctsm Pg-citift Team Project Implementation Lead Resume
- Send prework and or pre-course joining instructions as required
- Set participants up on project portal for blended or e-learning courses
- Liaise with regional offices, North America, Germany & Singapore regarding global delivery programs and initiatives
- Work across and with internal organizations on various projects contributing to the Implementation team
- Participates in Client/Service Provider Governance Meetings providing leadership as required
- Work directly with multiple clients (and/or Sales) to schedule training, enrollments, product orders, and instructor-led classes
8
Experience For Digital Analytics Implementation Lead Resume
- Manage and communicate logistics and scheduling for course instructors as well as order and ensure the production of material for all client classes
- Collaborate with the Learning Technology group and the enrollment team to implement online engagements
- Work with Analytics Manager/Project Manager to identify project risks and define exit criteria for each testing cycle
- Perform regular quality assurance and testing post-implementation to guarantee sustained performance across our apps
- Be easily accessible and available to support global business sponsor needs, ensuring they are reactive to Business Partner’s needs
- Co-ordination & Planning of Ad-Hoc and Release Implementations
- Engage closely with key stakeholders to elicit the appropriate information for change planning
9
Experience For Business Analyst & Implementation Lead, VP Resume
- Work closely with Release resources including Tech leads and Management to oversee status, risks & issues and remediation activities related to a Release
- Support, Drive and Deliver process improvement initiatives including efficiency and quality gains to optimize future change success
- Own, manage and deliver all documentation and training guides
- Manage day-to-day tracking, instrumentation and distribution of data
- Knowledge of broker/dealer surveillance, anti-money laundering, risk management and/or anti-fraud highly desirable
- Work with the key business stakeholders to buy-off the requirements and the day 1 operating model to drive the development of SDM processes and tools
- Develop change solution and designs / options that are focused on successful change embedding into the business
10
Experience For Business Change Implementation Lead Resume
- Anticipate issues and risks and address them quickly, with an understanding of the critical path
- Lead a project team and drive towards target completion dates
- Executes work stream of 1 – 3 medium to large scale implementations 100 – 500FTE of the DPA work stream deployment within Process optimization program in various centre’s CB Operations
- As a key contributor to the business unit, this job has the authority to recommend changes on specific projects or to new and or existing business processes in order to ensure minimal impact to the front line and the client and in order to enhance operational efficiency and effectiveness
- Working with technology partners to understand project objectives
List of Typical Skills For an Implementation Lead Resume
1
Skills For Business Implementation Lead Resume
- Effective communication/t eam skills
- Strong data analytics, organizational, client relationship and communication skills
- Functional knowledge of client-side development in JavaScript and front-end debugging (JQuery and JSON skills)
- Exceptional relationship management and people management skills
- Experience of Maximo (or similar tools that operate in this space) and its capabilities is desirable but not essential
- Working knowledge of basic analytic tools, with intermediate/advanced experience in Excel and SQL
- Demonstrated Machine learning techniques for classification, regression, clustering, text analytics, deep learning & time-series data etc
2
Skills For Rtls Location Services Implementation Lead Resume
- System monitoring experience and deploying solutions
- Relevant experience in training coordination, events or learning and development
- Has a strong problem solving and creative-thinking mindset
- Experience in developing measurement plans and tagging strategies, as well as the ability to QA analytics implementations
- Demonstrable experience of influencing stakeholders where no reporting line exists
- Demonstrated knowledge Windows Server operating systems including Windows Server 2008 and 2012 R2
- Experience of working in a learning and development environment would be desirable
- Pro-actively manage escalations, ensuring timely turnaround of queries through prompt and effective communication and reporting
3
Skills For Technical Implementation Lead Resume
- Strong understanding of customer needs and expectations
- Experience working with HP ArcSight
- Experience with Operating Systems UNIX (Linux, Solaris, HPUX, AIX) and Windows
- Experience documenting software functionality,
- Experience working with IT departments or 3rd party developers to build or improve business systems
- Experience using Adobe’s Dynamic Tag Manager to implement Analytics and deploy analytics tags
- Expertise and hands on experience with Web Applications and programming languages such as (CSS, JavaScript, HTML, JQuery and APIs)
4
Skills For Rtls Implementation Lead / Business Analyst Resume
- Experience in a product management, ideally using multiple software development methodologies
- Extensive experience with software development testing, issue identification, and resolution
- Motivated and creative thinker with strong problem solving aptitude
- Evidence of successful delivery in leading cross functional delivery teams
- Strong knowledge of digital marketing and analytics tools
- Experience working with Single Page Applications
- Experience managing a team of technical resources
- Media planning experience required
5
Skills For Financial Implementation Lead Resume
- Experience working on Global Network Clients either at a global or regional level
- Experience working in a technical leadership position or capacity
- Solid understanding of performance improvement challenges, business processes, and organizational change is highly desired
- Good working knowledge of Word, Excel and Outlook
- Hands-on experience in managing multiple internal and external stakeholders
- Also influence the opinions and decisions of clients leveraging proven best practices
6
Skills For Procurement Process Implementation Lead Resume
- Strong Process Development methodology and Process management
- Proven Change Leadership capabilities
- Strong risk management focus
- Data structure and analysis experience
- Experience in high pressure work environments
7
Skills For MYS Ctsm Pg-citift Team Project Implementation Lead Resume
- Knowledge or experience of Microsoft.net technology stack
- Experience in operations and management areas
- Proven track record of high quality client retention
- Proven commitment to customer satisfaction
- Proven ability to assess, teardown and rebuild process flows
- 6 months experience within accessibility and/or assistive technology space
- Understanding of cloud computing technologies specifically SharePoint Online, SharePoint Designer, PowerShell, Azure and O365 technology stack
- ProblemSolving and Bug fixing
- Driving the business implementation capability for your business area, including management of key stakeholders and relevant programme colleagues
8
Skills For Digital Analytics Implementation Lead Resume
- Providing support within the project environment and identifying requirements to provide solutions
- Meeting and/or Exceeding Team and Company Goals
- Developing KPI’s and metrics
- Solutioning (along with core Bahmni team members)
- Working closely with Content Operations team globally
- Manage services processes – including but not limited to escalations, monitoring & reporting team members’ activities, queues, hosting meetings, etc
- Develop, maintain and update a set of comprehensive and complete training materials for internal functional training
- Provide subject-matter expertise into business change activities including BCIAs, demos and training delivery
- Develop, manage and control schedules by updating and making mitigation decisions as appropriate
9
Skills For Business Analyst & Implementation Lead, VP Resume
- Responsible for change management reporting and ensuring change management policies and procedures are followed
- Additionally this person is responsible coordinating and leading the application installations
- Provide customer facing interaction, problem resolution, troubleshooting, level 2 escalation and set direction
- Is an energetic and high impact individual who is comfortable operating at pace in a collegiate, demanding and results-oriented environment
- Be a recognized subject matter expert on all things Ensighten and Adobe Analytics including advanced implementations using data layer approach
- Schedule trainer and negotiating resolution when scheduling conflicts occur
- Collaborate with Finance to ensure accurate billing and invoicing
10
Skills For Business Change Implementation Lead Resume
- Problem solving ability - can listen to client requirements and anticipate possible issues and seek to eliminate, mitigate, escalate as appropriate
- Integrate software with existing systems
- Assistance in answering queries from hotels
- Develop working relationships with the customers and R2R to ensure that project solutions are adopted, implemented and maintained appropriately
- Execute projects detail work and ensure all reporting requirement are met
- Scenario testing of Trintech workbook and templates against APAC examples
- Support data gathering activities
List of Typical Responsibilities For an Implementation Lead Resume
1
Responsibilities For Business Implementation Lead Resume
- Defining priorities, goals, tasks and plans for the Business Transition workstream based on agreed business roadmap and priorities
- Progressive HANDS-ON experience facilitating project teams on complex software development and implementation projects in a web based environment
- Develop and implement ongoing process effectiveness and change management governance within P&C Fraud
- Providing leadership to assigned projects, and resources
- Working with Jetstream Product Owner and Business Analysts as necessary
- Leading the implementation of systems and control tools to fully embed and monitor process changes and data usage across the business
- Defining terms of reference and stakeholder engagement model for workstream
- Tracking of performance during change implementation
- Implementation (customising the product for the client)
2
Responsibilities For Rtls Location Services Implementation Lead Resume
- Create Implementation case study for marketing
- Understand and recommend changes to hospital processes (could be a part of solutioning, but wanted to call it out separately)
- Demonstrable proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint; proficiency with MS Project desired
- Additional methodology training and certifications (e.g., Lean certification, Six-sigma black belt certification etc.)
- Application Development knowledge would be as asset
3
Responsibilities For Technical Implementation Lead Resume
- Review and be responsible for the quality and accuracy of the teams’ production files and route appropriately
- Drive ‘best in class’ business processes implementation on SAP Ariba cloud solution
- Primary work location is the region where we roll out – the first one is Central Europe and four more to follow
- Act as project resource to support project implementations at direction of project manager
- Act as the client interface in specific implementations
4
Responsibilities For Rtls Implementation Lead / Business Analyst Resume
- Be involved in specific client project calls and off site or on site meetings – update schedules, contact other MHG offices and affiliates, manage internal customer expectations regarding resources
- Liaise with appropriate fulfilment provider, both internal and external
- Be the contact point for all external and internal customers throughout the implementation or order delivery
- Manage backlog and agree action with salesperson to close backlog
- Manage the information flow in a timely manner throughout the process to ensure all parties are appropriately informed
- Manage the creation of customer specific materials
- Create material orders with print provider
5
Responsibilities For Financial Implementation Lead Resume
- Send links to post-class assessment
- Intermediate to advanced practical use of Powerpoint
- Drive “best in class” business processes implementation on SAP Ariba cloud solution
- Participate and/or lead complex project tasks across technology/ customer’s end user’s areas. Provide status of tasks inside/outside responsibility areas
- Collaborate on most aspects of an SAP Ariba On-Demand implementation including (but not limited to): solutions design, business rule development, user interface configuration and customization, external system integration, technical / end-user training and project management
6
Responsibilities For Procurement Process Implementation Lead Resume
- Regional Offices, Generating Stations, frequent travel to sites
- Provide technology consulting to internal project teams
- Fluent in English and at least one other major European language (German, French, Spanish, Italian, Russian, Swedish, Dutch)
- Responsible for providing technical support in the delivery of technology solutions designed to meet customer business needs and, consequently, for understanding customer businesses
- Actively contribute to DXC solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects
- Shape technical direction and technical strategies within the organization and for external customers
7
Responsibilities For MYS Ctsm Pg-citift Team Project Implementation Lead Resume
- Contribute to organizations profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development
- Development andadaptation of all project deliverables
- Implementation communication of updates and progress
- Project Management of implementation team and project assignment
- Support ICB Implementations across various business lines and facing off to F&F and global ICB stakeholders; support PM and Programme Manager in program objectives and goals
- Work on multiple parallel assignments (Implementation Events as part of ICB program); identify, manage Risks & Issues, coordinating different platform teams to achieve and initiative objectives
- Engage with the other DXC technical leads, client advocates, enterprise tools team and FDA application teams and FDA Center business owners to populate the application monitoring elements of the SolarWinds tool
8
Responsibilities For Digital Analytics Implementation Lead Resume
- Perform and coordinate effective installation and performance of advanced operating system upgrades and customer application deployments
- Review and execute application release packages, review Version Description Documents (VDDs), support software deployments, review verification plans, provide customer support
- Liaising with the programme team to ensure deliverables are produced to the relevant requirements and on time, ensuring minimal impact to frontline colleagues and clients
- Monitor inbound requests, reports and makes decisions based on analysis of daily/weekly/monthly data of the requests
- Collaborate with team members on problem issues/resolution
- Develop extensive knowledge of DT Products, Services and SLAs
9
Responsibilities For Business Analyst & Implementation Lead, VP Resume
- Participate in Dealertrack Strategic Development
- Participate in Strategic Partner Discussions
- Lead Implementation Team (as applicable)
- Ensure all projects/milestones are addressed accordingly to the agreed upon timeline
- Lead Enterprise Service Assurance through process development and improvement initiatives. Coordinate documentation of processes, communication and relevant training to the impacted teams
- Develop detailed Project plan for design and roll out of “Digital Supplier Management” framework and processes including process workshops, process design, technology configuration and roll out to steady state
10
Responsibilities For Business Change Implementation Lead Resume
- Design end state Governance Framework, roles & responsibilities, technology framework and roll out strategy
- Perform organization change management and communicate changes to client personnel, Subject Matter Experts to gain support for the engagement
- Collect information that need to be configured in the tool (i.e. contract data, supplier information, performance matrix, pricing tables, workflows, business validation rules, etc.) and liaise with technology teams
- Track and report regularly on progress, issues & escalation matters via executive status reporting and consolidated dashboards; liaises with Client and Service Provider teams as needed to resolve any outstanding issues
- Provides support to clarify, manage, escalate and resolve key Service Provider issues and disputes
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