Learning Resume Sample

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D'angelo Kutch
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Work Experience

Learning Project Manager
02/2018 - PRESENT
Dallas, TX
  • Build and sustain strong internal relationships with SMRs, functional specialists and learning teams
  • Build relationships with agreed vendors
  • Work effectively across the learning organization, including Area FW and global service lines, GSS teams as well as HR Service and IT Services leveraging skills, resources and knowledge appropriately
  • Manage a diverse set of pipeline projects such as interviewer certification and selection, assessments, alternative hiring channels, retention, etc
  • Continue to build strong relationships with key partners in the CAO Organization, Human Resources, Recruiting, Marketing and Philanthropy organizations
  • Inventory and understand current pipeline programs internal and external to the firm and determine global applicability and regional differences
  • Develop and implement a communications plan to inform and engage employees regarding our programs
Learning Experience Designer
04/2011 - 12/2017
Los Angeles, CA
  • Basic knowledge in English
  • Manage a diverse set of initiatives engaging colleagues across the JPMC global locations
  • Build and maintain strong relationships with key partners in the CAO Organization, the Chief Learning Office, Human Resources, Recruiting, and Marketing organizations
  • Inventory and understand current university engagement initiatives across regions and functions
  • Identify best practices and develop corresponding implementation plans
  • Define and implement a communications plan to inform and engage constituents and sponsors
  • Manage coordination between workstream owners across all regions and functional roles (Recruiting, Marketing, Business Leads, Internal Business Units, Human Resources)
HR Learning Intern
04/2004 - 01/2011
Boston, MA
  • Manage coordination between workstream owners across all regions and functional roles (Recruiting, Marketing, Philanthropy, Business Leads, Internal Business Units, Human Resources and external players)
  • Work closely with Marketing and Recruiting to develop marketing strategies and materials for various programs
  • Develop change management plans for implementation of new programs
  • Work closely with Human Resources, Employee Relations and Legal to understand and develop (if applicable) eligibility criteria and hiring policies related to pipeline programs
  • Define metrics for pipeline programs and measure success
  • Build external relationships with key community partners, government and other corporations working in this area as needed. Ability to represent JPMorgan Chase internally and externally to senior constituents about the work we’re doing in the pipeline programs space
  • Work with internal partners to understand the risk and control parameters for new and existing programs and ensure governance to the standards


Argosy University - Nashville Campus
1999 - 2004
Bachelor's Degree in Business

Professional Skills

  • Excellent facilitation skills, consulting and coaching skills, strong process orientation skills, effective communication
  • Demonstrates agility with changing priorities and deadlines, coupled with strong analytical and problem solving skills
  • Skills needed are problem solving, self-starter, ability to make decisions, excellent communication skills both written and oral
  • Strong interpersonal communication skills (verbal and written) and collaboration skills
  • Excellent written, oral, and verbal skills, proofreading, and editing skills
  • Skilled in assessing, teaching and coaching training skills with at least 5 years training delivery experience
  • Demonstrated presentation and facilitation skills, including previous experience leading POA or Track Class Training Workshops

How to write Learning Resume

Learning role is responsible for learning, interpersonal, development, leadership, training, organizational, analytical, design, presentation, organization.
To write great resume for learning job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Learning Resume

The section contact information is important in your learning resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Learning Resume

The section work experience is an essential part of your learning resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Learning resume experience can include:

  • Strong interpersonal and communication skills with the ability to effectively communicate objectives, activities and results
  • Collaborate with team members and coach others involved in training efforts, providing effective growth and development opportunities. Strong Excel skills
  • Excellent interpersonal skills with a proven track record of working in a busy team and responding to various demands and needs
  • Strong process and data governance skills – experience establishing enterprise standards for use of technology
  • Excellent negotiation and conflict resolution skills including demonstrated ability to successfully deal with conflicts of all types
  • Strong project management skills and the proven track record delivering results

Education on a Learning Resume

Make sure to make education a priority on your learning resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Learning Resume

When listing skills on your learning resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical learning skills:

  • Strong coaching skills, process development skills, consulting skills
  • Excellent written and oral communication skills, with demonstrated experience/skill in communicating with business leadership
  • Strong project management skills and strong verbal/written communication skills
  • Strong people management skills with proven success in managing teams and diverse projects and priorities
  • Strong analytical skills, problem solving, and technical skills
  • Strong Technical Decision Making skills, presentation, and interpersonal skills

List of Typical Experience For a Learning Resume


Experience For Learning Experience Designer Resume

  • Strong communication skills with experience working with executive leadership
  • Excellent interpersonal, verbal and written communication skills, demonstrated problem solving and critical review capability, a self-starter and team player
  • Excellent communication/presentation skills, both oral and written. Documented work experience and track record of success in an HR or Training role
  • Demonstrate excellent customer relationship management skills
  • Strong leadership skills and a strong presenter
  • Experienced skills to analyse current business process and have the capability to develop effective and innovative solutions when appropriate
  • Skilled in and can demonstrate experience with planning, creating, implementing, delivering online training
  • Significant experience leading the development and delivery of skills training programs for customer facing/servicing roles

Experience For Learning Technologist Resume

  • Strong analytical skills; attention to detail, problem - solving and decision making abilities
  • Excellent organizational, problem-solving, and multi-tasking skills
  • Experience in consulting skills to work with senior leadership at divisional and training departments
  • Experience in Relevant teaching/training experience and two years relevant Paychex experience
  • Demonstrated project contribution and teaming skills
  • Effectively solve problems, make decisions and take action, exercising solid independent judgment

Experience For Learning Practitioner Resume

  • Strong organizational and project management skills across both a team and individual setting
  • Strong graphic design and conceptual skills, visual style and thorough understanding of layout, visual hierarchy, and color theory
  • Strong computer skills with PC software, including Microsoft Office suite
  • Demonstrated ability to work effectively in a fast paced, continuously evolving, and sometimes ambiguous environment required
  • Strong leadership skills, especially in communicating at all levels within an organization

Experience For E-learning Instructional Designer Resume

  • Strong planning, analytical and organizational skills
  • Work effectively with multiple priorities and short time lines
  • Excellent telephone and interpersonal skills; always maintaining a professional image
  • Good IT skills with an interest in programming
  • Strong teaching skills, especially to adult learners
  • Demonstrated ability to use content development tools and applications to effectively and efficiently produce desired results
  • Strong service ethic and customer service skills
  • Possess good interpersonal skills and the adaptability to work cross-functionally across the affiliate

Experience For Learning Project Manager Resume

  • Strong desire to expand and improve skills
  • Strong technical writing skills in Standard Operating Procedures and Work Instruction Documents required
  • Excellent English and German written and verbal communication skills
  • Strong project management, and instructional design skills
  • Setting and reviewing progressive training objectives, mentoring, assessment and verification of Functional Skills /vocational programmes with learners
  • Writing and editing skills to formulate, guide and develop visual projects

Experience For Head of Learning Resume

  • Authoring skills for E-learning development
  • Applying technical and consultative skills to understand, analyze, and diagnose faculty and student needs and to translate those needs into technical solutions
  • Proven experience in an analytical-type job – that relied on working with systems, entering data and pulling out data, looking at trends, editing reports
  • Demonstrated training and development experience including elearning design, development, and implementation
  • Proven e-learning design and development experience including design of blended learning
  • Proven experience in setting up and running L&D and Human Capital analytics and producing valuable management information
  • Effectively analyzing complex training requirements and leveraging the capabilities of the software to meet needs
  • Experience of designing engaging, innovative and memorable learning experiences
  • Develop skills in implementing and monitoring quality assurance related to training programmes and their impact

Experience For Learning Management Specialist Resume

  • Operate and flex in a pressurized, ambiguous and changing environment to respond to emerging priorities
  • Experience working with learning management systems · Excellent verbal, written, and interpersonal communication abilities
  • Prior experience designing learning solutions for the IT marketplace
  • Prior experience in learning and development, professional education and/or conference planning
  • Proven experience of working in an Accounting role

Experience For Learning Management Administrator Resume

  • Experience working with subject matter experts to design learning experiences for online or blended instruction
  • Experience embedding data hooks to analyze instructional effectiveness in online learning environments
  • Effectively communicating to team members with various forms of learning technology
  • Extraordinary design, analytical, listening, writing, and oral skills
  • Effectively collaborate with LPMs, learning team members, Subject Matter Expert (SMEs) and customers to successfully implement relevant learning events
  • Proven experience prototyping and building wireframes
  • Supports our learning community at ICON. This includes account management and effectively resolving operational issues

Experience For Learning Management System Specialist Resume

  • Think clearly; write concisely and communicate effectively; including being able to explain technical concepts in non-technical terms
  • Some experience working with tools such as; SkillPort (or any other Learning Management System) and Survey Monkey (or other survey tools)
  • Proven leadership and coaching experience
  • Manage and maintain skills and roles mapping for the curriculum
  • Work effectively as a positive and engaged member of a high performing / collaborative team of professionals
  • Good experience with difference learning platforms and technologies
  • Advanced skills in critical documentation software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio), Adobe Acrobat, and SharePoint
  • Demonstrated experience and interest in working in a team environment
  • Skills in developing web-based interactives

Experience For Learning Operations Specialist Resume

  • A track record of analytical and problem-solving skills
  • Relevant professional experience; experience in web development and/or online learning
  • Self-direction, attention to detail, and organizational skills; ability to work in a multi-tasking, entrepreneurial environment
  • Extremely well-developed communication skills, including written, online, and face to face
  • Develop trainer skills to deliver training and guidance in career development and performance management in an international environment
  • Develop leadership skills by acting as a role model, a mentor or coach for interns

List of Typical Skills For a Learning Resume


Skills For Learning Experience Designer Resume

  • Strong stakeholder management skills with excellent written and verbal communication skills
  • Strong organization skills, attention to detail and time-management skills
  • Proven relationship management skills; prior experience working with Partner or Director SL level management
  • Able to effectively prioritise and handle multiple tasks/priorities
  • Senior leader with excellent Vision, Leadership, Communication and Inspiration skills with proven results in previous senior level roles
  • Excellent written and verbal communication skills with proven attention to detail
  • Strong organizational, analytical and project management skills are necessary to manage and prioritize multiple projects concurrently

Skills For Learning Technologist Resume

  • Strong communication skills with proven ability to build relationships and influence/manage others
  • Strong oral and written communication skills, including the ability to develop and deliver effective presentations
  • Great communication skills, enthusiasm for helping others resolve issues, and a desire to work in a fast-paced team environment; collaboration skills
  • Demonstrate strong written and verbal communication skills and the ability to clearly explain complex concepts
  • Self-motivated with strong leadership abilities and proven people leadership and coaching skills
  • Excellent organisational skills, with the ability to multi-task and manage competing priorities

Skills For Learning Practitioner Resume

  • Demonstrated ability to operate effectively in a team environment – as team member or leader
  • Mature with excellent communication skills and experience in working with senior leadership in both Retail, Sales and Corporate environments
  • Excellent written and verbal communication skills and experience of developing presentation content
  • Able to juggle multiple priorities - demonstrated time management and multi-tasking skills
  • Possesses the organizational skills to work effectively with management and key stakeholders
  •  Priority setting – able to effectively direct the activities of others including establishing expectations, removing barriers, and managing performance
  • Proven experience delivering effective and innovative digital learning/training according to templates, publishing standards and technical specifications
  • Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning and analytical skills
  • Demonstrated problem-identification; problem-reporting and problem solving skills in working with computer technology

Skills For E-learning Instructional Designer Resume

  • Demonstrated learning material design and development skills including needs analysis
  • Good interpersonal; influencing and negotiating skills
  • Demonstrated ability to design and develop innovative and effective learning experiences and resources using new technologies and pedagogical models
  • Project management, problem solving and priority setting skills
  • Very strong project management skills, including multiple, simultaneous projects with rapidly evolving needs
  • Strong relationship building and growing stakeholder management skills

Skills For Learning Project Manager Resume

  • Displays excellent facilitation, presentation and communication skills to engage employees in on-going learning
  • Very strong customer support skills along with problem solving required for responding to LMS user issues
  • Project and time management skills-managing multiple priorities
  • Integrated technology effectively into learning experiences and leverage technology and web-base platforms into day-to-day work
  • Excellent customer relationship skills and organisational abilities in supporting virtual team members
  • Excellent analytical insight and problem-solving skills
  • Excellent client facing/advisor skills

Skills For Head of Learning Resume

  • Proven large-scale program management skills, success in managing organization-wide implementations
  • Manage multiple projects and priorities effectively while managing resources to ensure positive outcomes
  • Excellent computer skills in Microsoft Office applications, including Word, Excel, and PowerPoint
  • Strong consulting and relationship management skills, and a track record of delivery and impact
  • Proven ability in design thinking skills, and the courage to navigate to the simplest solutions possible for customers
  • Solid analytical, critical thinking, and troubleshooting skills
  • High standard of oral and written communication with excellent presentation skills

Skills For Learning Management Specialist Resume

  • Strong operational and budgeting skills
  • Strong client services and support skills
  • Solid computer skills and analytics, e.g., Microsoft Office, SharePoint, Wiki (Confluence)
  • Strong project management skills and ability deadlines
  • Solid Interpersonal & communications skills
  • Excellent organizational skills with the ability to manage logistical details
  • Strong communication skills, with fluency in English (both verbal and written)
  • Strong instructional design and project management skills
  • Excellent communication skills to work with cross-program resources

Skills For Learning Management Administrator Resume

  • Strong MS Project, MS Word, MS OneNote and MS Excel skills
  • Skills in visual communication and user experience design
  • Excellent English and Spanish written and verbal communication skills
  • Excellent English and French written and verbal communication skills
  • Excellent verbal, electronic and written communication skills
  • Strong communications skills in both Chinese and English
  • Proven organizational skills, flexibility, and ability to multi-task

Skills For Learning Management System Specialist Resume

  • Excellent written/verbal/stand-up facilitation/presentation skills required
  • Excellent skills in writing, editing and proofreading for clarity, accuracy and conciseness
  • Experience using consulting, conflict resolution, negotiation and influence skills
  • Excellent computer skills in Microsoft Office applications, to include Word, Excel, and PowerPoint
  • Good analytical skills and the ability to create logical recommendations
  • Strong program management, instructional design and facilitation skills with the ability to develop, support and mentor others in these domains
  • Developing project planning, project management skills and can prove capability in this area rather than experience
  •  Excellent organisational skills with the ability to work simultaneously on multiple tasks in a high-pressure environment
  • Develop and lead the Learning Hub team; building their skills and expertise in learning design and theories, best practice execution and end user experience

Skills For Learning Operations Specialist Resume

  • Knowledge and understanding of educational theory and practice; demonstrated ability to create effective learning experiences
  • Strong influencing, partnering, and communication skills
  • An accomplished trainer with strong knowledge in the sales and customer service field including hard and soft skills
  • Excellent strategic thinking & analytical skills
  • Strong ability to influence others and proven success of self-management with the ability to be effective in unstructured environments

List of Typical Responsibilities For a Learning Resume


Responsibilities For Learning Experience Designer Resume

  • In team management, experience of supervising others, effectively prioritise work of self and others in a busy and fast-changing multi-faceted role
  • Strong leadership with excellent communication skills is an absolute requirement
  • Excellent process & project management skills with proven ability to manage high complexity work
  • Strong organizational skills, ability to prioritize, follow through, meet deadlines and work in a fast-paced environment
  • Solving problems quickly and effectively with solid business reasoning to execute daily with a bias for creative thinking and doing
  • Excellent oral and written communication, editing and proofreading skills
  • Strong attention to detail, critical thinking and analysis skills

Responsibilities For Learning Technologist Resume

  • Excellent interpersonal and consulting skills
  • Experience collaborating effectively with a team and other internal and external stakeholders
  • Strong troubleshooting skills desired
  • Experience in effectively engaging stakeholders
  • Excellent communication (oral & written), and facilitation skills
  • Excellent PC skills, proficient in Microsoft Applications (Visio, PowerPoint, Excel)

Responsibilities For Learning Practitioner Resume

  • Strong organisational and presentation skills
  • Service and team oriented personality with good inter-personal and business communication skills (oral and written)
  • Strong conflict management and issue resolution skills
  • Extremely detail-oriented, with strong organizational and time management skills
  • Excellent leadership and interpersonal skills - able to motivate and lead people through change
  • Excellent communication, presentation, organization, and interpersonal skills

Responsibilities For E-learning Instructional Designer Resume

  • Effectively communicate both visually and verbally, good listener and ability to create measurable objectives, based on the audience’s needs
  • Strong project management skills- capable of overseeing a project from end-to-end including intake, analysis, testing, planning, communication and roll out
  • Excellent communication, interpersonal and relationship building skills with the ability to influence at all levels of the organization
  • Strong budget management skills, ensuring that financial controls are in place
  • Excellent people management, coaching, motivational and interpersonal skills

Responsibilities For Learning Project Manager Resume

  • Prioritize work tasks in accordance with goals and to make effective use of time in an environment with multiple deadlines and priorities
  • Excellent stakeholder and project management skills
  • Strong presentation skills and ability to customize message based out pedagogical outlook of customer
  • Excellent written and verbal communication skills with emphasis on customer service and relationship building
  • ­Have the creative skills to combine video, audio, visuals and quizzes to build complete e-learning experiences
  • Strong relationship management and collaborative skills
  • Display strong verbal and written communications skills
  • Demonstrated ability to communicate and interact effectively with diverse populations
  • Experience developing effective training effectiveness measurement strategies

Responsibilities For Head of Learning Resume

  • Superior prioritization skills: able to plan and complete tasks that contribute to long range goals, while capable to switch focus in a dynamic environment
  • Strong skills in organizational development, project management, and written communication
  • Good project management and team management skills
  • Strong organizational and project management skills; ability to work with minimal supervision
  • Proven experience delivering effective and innovative digital learning/training according to templates, publishing standards, and technical specifications
  • Strong computer skills including proficiency in Word, Excel, and Access

Responsibilities For Learning Management Specialist Resume

  • Demonstrates intermediate computer/software skills including Microsoft Office products such as Microsoft PowerPoint. Excel, Outlook, Word
  • Strong organizational, time management, and multitasking skills with the ability to follow through
  • Learning needs analysis and root cause identification skills
  • Outstanding collaboration and interpersonal skills required
  • Informing skills (ability to get work done through others)
  • Define the training and coaching delivery plan, including briefing external vendors effectively on the training needs
  • Proven experience in designing and implementing learning strategies and programs

Responsibilities For Learning Management Administrator Resume

  • Demonstrated pedagogical expertise in online learning design and developing online learning experiences
  • Experience with analyzing, validating and developing business processes
  • Demonstrated experience in developing and managing large scale learning programs for new managers
  • Evidence of ability to work unsupervised, to deadlines, planning and setting priorities for own work and that of others and monitoring progress
  • Work experience, at least 5 of which are in a learning-related field. Experience in directing a company’s learning operations is desirable
  • Proven track record in designing and delivering learning programs – experience with virtual programs/ teams/ deployments an advantage

Responsibilities For Learning Management System Specialist Resume

  • Proven experience in developing virtual/e-learning/distance education materials
  • Proven instructional experience in classroom, e-learning, and on the job training
  • Prior experience developing executive style presentations and drawing conclusions derived from performance and assessment data
  • Solid hands-on experience designing and deploying cloud architecture
  • Strong instructional design experience for all levels of learners, including onboarding through management
  • Computer skills including: LMS Administration, Word Processing, Spreadsheets, Computer Language, and Graphics
  • Experience with learning program design and deployment for efficient and effective adult learning

Responsibilities For Learning Operations Specialist Resume

  • Define training and coaching programs on skills, per step in the sales process
  • Be experienced in managing large learning projects or programmes (proven track record) and with a reputation for excellence in L&D / client service
  • Experience with design thinking and user experience mapping
  • Proven experience in developing and delivering presentations and updates to multiple audiences internal, customers and stakeholders
  • Experience designing a wide range of learning experience solutions
  • Proficient graphic design skills using Adobe Photoshop and/or Illustrator
  •  Proven experience in MS Office (Especially MS Excel and PowerPoint, including macros in Excel)
  •  Experience of working to tight deadlines with strong results-focus
  •  Experience of working in a customer service environment with strong client focus

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