Fleet Services Manager Resume Sample

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Naomie Dickens
1596 Lemke Turnpike,  Houston, TX
+1 (555) 891 4568

Work Experience

Corporate Services Sourcing Manager Fleet
03/2018 - PRESENT
Boston, MA
  • Plan, organize and supervise hourly personnel to oversee repairs to fleet units
  • Manage parts inventories at acceptable levels
  • Control expense levels
  • Monitor direct labor schedules to reduce costs and make proposals to adjust workforce
  • Review work methods to identify cost saving areas
  • Work closely with Transportation personnel and Warehouse Management to ensure proper service is delivered to their department
  • Manage and coordinate special projects, ie: Fleet appearance, equipment campaigns, road call reduction, safety meetings
  • Recommends building changes to improve layout for maximum safety and productivity
Fleet Services Account Manager
03/2015 - 09/2017
Philadelphia, PA
  • Works with the Department Manager to maintain building in good order
  • Is responsible for the adequate supplies of fuels, oils, greases and miscellaneous service parts
  • Is Responsible for the compliance with DOT and State Motor Carriers safety regulations as they apply to maintenance
  • Research and rectify Accounts Payable discrepancies
  • Assists in the supervision of the storing of parts and supplies, ensures that stocks are adequate, but not excessive and that suitable and properdisposition is made of obsolete and defective items. Ensures that items are properly sorted and that proper records are maintained
  • Willing to work flexible days and hours, being on call 24/7 and available to respond to vehicular accident scenes
  • Create damage assessments for insurance subrogation; create invoices and/or picture files for claims to be processed
Manager, Fleet & MHE Services
11/2012 - 01/2015
San Francisco, CA
  • Demonstrate ability to build and motivate work force
  • Possess Team leader skills with high energy level and work well under pressure
  • Above average organizational and prioritizing abilities
  • Enthusiastic and hard working; persevere until the job is done
  • Work well independently or as part of a team
  • Reliability, conscientiousness and cheerful attitude
  • Computer Literate (Engine ECM programming, Excel and Word)
  • Take ownership of key customer accounts and establish yourself as a content (Donlen’s products and services) and communications expert to our customers
  • Serve as an escalation point for issues that impact the customer’s success


Abraham Lincoln University (ALU)
2008 - 2012
Bachelor's Degree in Business Administration

Professional Skills

  • Have strong interpersonal and communication skills and are able to effectively deal with all levels of management to establish strong business relationships
  • Strong leadership and management skills, commitment to deliver to the highest standards
  • Excellent communication skills, analytical, logical and self-motivated
  • Demonstrated negotiation and collaboration skills to promote continuous improvement efforts
  • Team player with strong collaborative skills
  • Experience leading teams of managers and staff that work in multiple geographic locations, through building trusting relationships and setting strong examples
  • Proven team, customer and budget management experience

How to write Fleet Services Manager Resume

Fleet Services Manager role is responsible for software, events, travel, research, reporting, purchasing, training, negotiation, leadership, organization.
To write great resume for fleet services manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Fleet Services Manager Resume

The section contact information is important in your fleet services manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Fleet Services Manager Resume

The section work experience is an essential part of your fleet services manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous fleet services manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular fleet services manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Fleet Services Manager resume experience can include:

  • Prior leadership experience required, preferably three (3) years management/supervisory experience in large truck fleet environment
  • Experience with University business systems; experience with industry or program specific business systems
  • Customer service experience in roles with increasing responsibilities
  • Focus on potential project issues to prioritize resources, timing, quality, scope and risk
  • Experience or knowledge of managing a large diverse fleet program or program
  • Experience successfully leading team members within a Lean process improvement environment

Education on a Fleet Services Manager Resume

Make sure to make education a priority on your fleet services manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your fleet services manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Fleet Services Manager Resume

When listing skills on your fleet services manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical fleet services manager skills:

  • Good interpersonal and IT Skills (Microsoft Office Suite, advanced Excel and PowerPoint)
  • Experience in developing a strategic plan that includes developing goals, targets and measurements
  • Previous experience managing and developing teams
  • Demonstrate a basic understanding of specialized industry and/or a specific sector
  • Experience of vehicle engineering and vehicle architectures
  • Four (4) years of management experience in a public or private organization which included responsibility for each of the following

List of Typical Experience For a Fleet Services Manager Resume


Experience For Corporate Services Sourcing Manager Fleet Resume

  • Generate and resolve fleet reports. These include RDS, NONSTOP/TANDEM Title Reports, and CT Services Pending Reports
  • Ensure Pool is in proper compliance to IRP
  • Ensure registration renewal plan is aligned with strategic fleet rotation to minimize registration expense
  • Communicate with Region Fleet Services Manager on vehicles delivered with damage
  • Ensure receipt of manufacturer certificate of origins and/or titles for all vehicle purchases

Experience For Fleet Services Account Manager Resume

  • Ensure timely installation of new vehicles
  • Ensure timely suspension of turnback and salvage deletions
  • Oversee process for receiving and processing salvage vehicle checks, salvage bill of sale, and car sales proceeds log. Ensure salvage vehicle paperwork is processed with appropriate parties in a timely manner
  • Research and resolve all unit number and registration problems
  • Coordinate, control and implement quarterly inventory in conjunction with location management
  • Coordinate ancillary device install/removal with Vendors where/when applicable
  • Ensure the integrity of the fleet in all systems. This includes correct tags to vins, unit numbers, correct car class to model codes

Experience For Manager, Fleet & MHE Services Resume

  • Work closely with Portfolio and Contribution managers to ensure proper fleet rotations
  • Optimize the Safety, Service, and Cost for Fleet Services (Plants T9 & 69)
  • Collaborate with Life Cycle Specialist on develop of equipment specifications
  • Provide the shop, parts room, and offices with equipment, tools, and resources required to function safely and efficiently
  • Publish preventative maintenance and inspection schedules and guidelines for the tractor/trailer fleet

Experience For Project Manager Fleet Services Resume

  • After working with Managers to develop specifications, provide vehicle specifications and recommendations to central purchasing for truck, tractor, and trailer purchases. This function also includes working with the leasing companies to ensure that their vehicle specifications meet Shaw Industries’ requirements
  • Recommend vehicle sale times based on age and condition and follow through with the sale
  • Communicate company policies and procedures to facility maintenance and administrative staff
  • Chair committees required to meet SAFE requirements
  • Communicate vehicle conditions to plant managers as necessary
  • Approve Fleet Services on-line purchases and other charges
  • Ensure Region is in proper compliance to IRP

Experience For Project Manager, Fleet Services Resume

  • The Fleet Services Section is responsible for strategic planning, needs forecasting, budget development, specification development, policies and procedures development, contract management, property disposition, and system support
  • Work is primarily performed in the office, at a desk
  • Frequent trips within the state to manage work of staff
  • Gain a complete understanding of the scope of work and the related parts of the project. Develop a thorough understanding of the project plans, specifications and schedule as they relate to that portion of the work assigned; review with foremen at start of and throughout the task. Delegate and communicate safety concerns, work scope, plans, budgeted man-hours and schedules to the foremen
  • Complete performance reviews for subordinates according to Craft Performance Assessment (CPA) Guidelines and assure foreman is completing reviews of craft workers. Ensure that subordinates are qualified to perform their work as it relates to their level. Manage warranty on all equipment with manufactures. Maintain an efficient parts inventory in warehouse and on service trucks

List of Typical Skills For a Fleet Services Manager Resume


Skills For Corporate Services Sourcing Manager Fleet Resume

  • Approximately 4-6 years of related experience
  • Experience in an automotive fleet environment at an operational level
  • Have relevant contract management, procurement, negotiation and administration experience
  • : Experience in the Power Generation Industry
  • Operations experience in a similar industry is necessary
  • Manage auto mechanics and support staff to include training, planning, assigning and directing work as well as appraising performance
  • Oversee all bulk fueling facilities and requirements on the university campus ensuring audit and reporting are timely and accurate

Skills For Fleet Services Account Manager Resume

  • Manage mandated reporting for Texas Commission on Environmental Quality (TCEQ) by compiling Employee Trip Reduction (ETR) costs
  • Assist with budgeting activities and be responsible for operating within approved budget
  • Meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating
  • Assure mechnics are providing on-the-job training to craft workers
  • Thorough understanding of Service, Parts and Warranty processes

Skills For Manager, Fleet & MHE Services Resume

  • Track and coordinate warranty repairs and maintenance agreements for outside repair in conjunction with Purchasing Department
  • Provide resourcing information and guidance to a wide variety of audiences and stakeholders, both internal and external
  • Manage modification programs for new and existing platforms
  • Review and approve crew's timecards for correct hours and phase coding
  • Assure employees produce quality work, meeting requirements of plans, specifications and industry standards. Ensure Quality Control on all equipment
  • Supervise and train direct reports and coordinators regarding daily Fleet processes
  • Presentations regarding program and enhancements to dealers / customers / management
  • Experience working in the public or higher education sectors; experience in fleet maintenance and operations and/or transportation industries; experience in specific areas of programmatic oversight
  • Experience working cooperatively with union representatives

Skills For Project Manager Fleet Services Resume

  • Familiarity with and commitment to Transportation Demand Management principles
  • Position(s) based in Mirabel
  • Review work orders, provide cost estimates and provide technical direction and assistance
  • Monitor overall compliance with local, state, and federal requirements relating to the operation, preventive maintenance and special conditions of fleet vehicles
  • Manage customer service programs, such as carpooling, vanpooling, and improved public transportation for the University
  • Serve as the primary point of contact with Office of Vehicle Fleet Management (OVFM) within the Texas General Services Commission (GSC),
  • Coordinate Motor Vehicle Record check program for the University including initiating annual requests, evaluating records against acceptability criteria as well as interfacing with campus department contacts

Skills For Project Manager, Fleet Services Resume

  • Desire to do all of the above while developing professionally and being part of team
  • Analyze unstructured/complex problems using qualitative and quantitative methods, and make recommendations based on that analysis
  • Deliver presentations to our clients with actionable recommendations on fleet management strategies
  • Coordinate resources to meet short-term objectives
  • Support and develop enhancements to current car service technology and applications

Skills For Assistant Manager, Fleet Services Resume

  • Be proficient in scheduling, material control, unit man-hour performance, estimating fundamentals, and job cost management in the Field Process Management System (FPMS)
  • Be able to create and execute a 4 week schedule and monitor the mechanics’s one week schedule. Monitor/plan crew goals and proactively make changes necessary to keep crews on track with goals
  • Participate in incident investigations and report accidents and act to prevent future occurrences to project management and site safety. Assist in leading the investigation process as needed and review accidents and the causes with employees
  • Assure mechanis perform task planning to safely and efficiently carry out all aspects of that work assigned
  • Coordinate and communicate work with other crafts and co-workers on the job
  • Train/teach safety practices, policies and procedures related to an employee's assigned tasks and ensure that foremen do the same
  • Plan and communicate with supervisor to assure that an adequate supply of tools, parts, materials and equipment are available
  • Understand and periodically review project master schedule. Prepare and monitor the progress of the work accomplished relative to the Short Interval Schedule

Skills For Fleet Services Manager Resume

  • Monitor productivity rates and review with mechanic. Prepare daily reports completely and accurately
  • Ensure that construction equipment is correctly operated, maintained, in good working order, and Daily Equipment Inspections are completed for equipment being utilized
  • Three to five years experience as on-line vehicle mechanic
  • With PACCAR systems experience
  • Travel - On-site Fleet, Vendor and Dealer business initiatives
  • Project management - Develop, negotiate, implement program enhancements

Skills For Corporate Services Sourcing Manager Fleet Resume

  • Responsible for building, managing and developing talent effectively within the Organization in order to foster a high performing culture and holds all direct reports accountable for their job responsibilities
  • Ensure Hertz is utilizing best in class processes for IRP, MSO, Title, Registration and Plate surrenders handling to deliver control and compliance with legal and corporate requirements in the most cost efficient manner
  • Responsible for making sure the paperwork for theft and recovery vehicles is completed properly (including conversion writeoffs)
  • Oversee the training of field personnel on the re-plating and re-registration process
  • Work with Remarketing to ensure repurchase units are disposed of according to the manufacturer programs
  • Provide regular training in areas of safety, including use of equipment, tools, vehicles, hazardous materials, facility, company resources, etc

Skills For Fleet Services Account Manager Resume

  • Supervise and direct activities of fleet services with regard to registration, delivery, plate packaging, titles and deletions
  • Generate and resolve pool fleet reports. These include RDS, NONSTOP/TANDEM Title Reports, and CT Services Pending Reports
  • Generate and research missing car list in conjunction with location management
  • Supervise the preparation and scanning of documents to Filenet
  • Ensure proper handling of vehicles that have been impounded, have Police inquiries and no car at location road service calls
  • Work closely with operations to ensure that there is a proper tracking of vehicle and title on all deletions
  • Develop knowledge and participate in MPC fleet planning, CMS and the S&OP process
  • Lead Trailer Refurbishment and Yard Spotter Rebuild programs by driving awareness and innovation

Skills For Manager, Fleet & MHE Services Resume

  • Provide guidance for fuel tax reporting, tag and registration, asset retirement, and invoice payment
  • Staff the maintenance facility with trained personnel based on fleet needs and staffing requirements
  • Provide technical training where required
  • Work closely with the Parts Coordinator in maintaining flow of required parts and materials
  • Manage administrative staff, providing guidance as needed
  • Work closely with the Supervisors, proving direction and guidance as needed

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