Field Service Engineer Resume Sample

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23 votes
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Lorine Schultz
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Work Experience


Field Service Engineer
08/2016 - PRESENT
Phoenix, AZ
  • Verify reported defective products at Customer’s facility
  • Train customer’s personnel in the installation and operation of Garmin Avionics equipment
  • Safely lift 50 Lbs with assistance on occasion
  • Safely lift and carry 25-30 Lbs continuously throughout the day
  • Maintain a valid driver’s license and safe driving record
  • BA or BS in Engineering or Science or equivalent experience
  • Knowledge of biochemistry would be an advantage
  • Excellent analytical troubleshooting and problem solving skills
  • Obtain valid travel visas to the US is required
Field Service Engineer
01/2011 - 07/2016
Houston, TX
  • Proficient with computer software and hardware, including Windows and Linux OS, real-time processing systems, disk arrays and Ethernet architecture
  • Valid driver’s license with good driving record
  • Create and grow multiple aspects of our business through supporting regional and company goals
  • Improve customer satisfaction by delivering the highest customer service in our industry
  • Receive and utilize highly advanced technical training at customer accounts on a daily basis
  • Manage a customer account in its entirety. Determine how Videojet can increase value throughout their business by offering other services
  • MBO/HBO in electronica of mechatronica
  • Afgestudeerde HBO’ers worden aangemoedigd om te solliciteren
  • Drive om resultaten neer te zetten en onze klanten tevreden te stellen

Education


Brown University
2005 - 2010
Engineer's Degree in Engineering

Professional Skills


  • Strong professional communication skills; can communicate well both verbally and in writing; shares information and ideas with others, good listening skills
  • Strong analytical/problem solving skills and adept at multi-tasking Effective communication/interpersonal management skills
  • Excellent communication, interpersonal skills and personal organizational skills. Detail oriented
  • Strong organizational skills. Demonstrate the ability to work in a self directed and independent manner and prioritizing work appropriately
  • Strong interpersonal communication skills; experience in effectively communicating key data
  • Maintain positive customer relationships through strong technical skills and good interpersonal skills
  • Commercial experience, including direct selling of products or services and strong interpersonal and communication skills

How to write Field Service Engineer Resume

Field Service Engineer role is responsible for customer, technical, english, interpersonal, computer, troubleshooting, analytical, mechanical, organizational, equipment.
To write great resume for field service engineer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Field Service Engineer Resume

The section contact information is important in your field service engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Field Service Engineer Resume

The section work experience is an essential part of your field service engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous field service engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular field service engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Field Service Engineer resume experience can include:

  • Excellent written and verbal communication skills, strong analytical and organisation skills
  • Strong customer skills, deals tactfully and effectively with differences of opinion, influences rather than directs
  • Demonstrated strong communication skill and the ability to work effectively in a healthcare and educational environment necessary
  • Excellent verbal and written communications skills to work effectively with co-workers, supervisors and customers
  • Problem solve and resolve issues, detail orientated, basic computer skills, strong electrical skills
  • Take an active role in developing technical skills and soft skills

Education on a Field Service Engineer Resume

Make sure to make education a priority on your field service engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your field service engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Field Service Engineer Resume

When listing skills on your field service engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical field service engineer skills:

  • Excellent customer facing skills and ability to communicate effectively through email and telephone
  • Strong problem solving expertise, and demonstrated organizational skills with the ability to handle multiple tasks with different priorities
  • Technical Skills: Electrical Engineering skills, Knowledge of Plumbing Processes
  • Commercial experience, including direct selling of products or services with strong interpersonal and communication skills
  • Three (3) years of experience in the use or support of desktop computing. Effective oral and written communication skills
  • + Strong problem solving skills, demonstrate initiative, contributes to process improvement

List of Typical Experience For a Field Service Engineer Resume

1

Experience For Field Service Engineer Resume

  • Demonstrate strong mechanical ability, good organizational skills, and good work habits with a proactive work ethic in a team environment
  • Good practical skills and good hand skills
  • Excellent communication skills and the ability to serve and train customers effectively
  • Good interpersonal skills with the ability to communicate effectively both internally and externally at all levels
  • Strong problem solving skills, demonstrate initiative, contributes to process improvement
  • Skilled within HPLC/GC/GC-MS services as well as solid software skills
  • Excellent written and verbal English is required. Strong MS-Office skills are required
  • Strong interpersonal skills for maintaining positive relationships with customers; Detail oriented with strong follow through
2

Experience For Field Service Engineer Resume

  • Strong interpersonal leadership skills are critical due to the requirement for effective communication of complex issues
  • Excellent communication and strong troubleshooting skills; ability to multi-task on projects
  • Strong mechanical and electrical skills. - Computer literate - Good command of spoken and written English
  • Experienced speaking effectively before groups of customers or employees of an organization in presentations, training and Q&A seminar
  • Strong analytical/problem solving skills and adept at multi-tasking
  • Very good computer and networking skills
  • Strong verbal and written communication and customer interacting skills
  • Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once
3

Experience For Field Service Engineer Resume

  • Strong communication, coaching and training skills
  • The engineer needs to operate effectively under time constraints and pressure from the customer and the business
  • IT skills with experience of using Microsoft Office products
  • Experienced electronical and mechanical skills
  • Experienced Computer skills to set up networks
  • Good PC skills (Windows 7 / Microsoft Office)
  • Strong communication skills in English, French & German
  • Demonstrated experience servicing analytical equipment or equivalent applications specialist experience
  • Strong Communication skills in English and French (Spanish is an asset)
4

Experience For Field Service Engineer Resume

  • Strong English language skills required, verbal and written
  • Good communications skills and ability to communicate with international customers
  • Demonstrated hands on experience with high end LC/ LCMS equipment including Agilent, Waters, Thermo and/or Shimadzu experience
  • Excellent interpersonal skills to readily build rapport with internal and external customers
  • Excellent computer skills, both from an office perspective and also instrument control environment
  • Detail oriented and organized, possesses a strong analytical skillset
  • Strong organizational skills in a fast paced, reactive environment
  • Excellent communication skills, the desire to be challenged every day, and a professional attitude are required
  • Strong problem solving/fault finding skills
5

Experience For Field Service Engineer Resume

  • Demonstrated interpersonal skills suitable for “service environment”
  • Excellent verbal and written communication with the ability to work cohesively and effectively with employees at all levels/departments of the organizations
  • Good interpersonal skills and ability to work in team
  • Demonstrated interpersonal and diplomacy skills
  • Strong written and oral communication skills with customers and representatives
  • Good Self-motivation and self-management skills
  • Organized, creative and good communication skills
  • Possess proven experience as field service technician or engineer in software, services, quality and supply chain or equivalent knowledge and experience
  • Excellent computer skills (e.g., proficient in Microsoft Office Suite)
6

Experience For Field Service Engineer Resume

  • Excellent communication, self-motivation and team work skills
  • Good documentation skills for calibration work provided to customers
  • Excellent communication skills, both written and verbal, and the ability to interact at a reasonably high level
  • Good customer awareness with the ability to respond to customers’ requirements effectively & efficiently
  • Experience in developing and executing validation protocols for laboratory instrumentation and equipment
  • FANUC Robotics programming experienceExperience reading mechanical, pneumatic, hydraulic and electrical drawings
  • Be confident in communicating effectively with both customers an internal stakeholders
  • Attend refresher training classes and FSE meetings with other service team members to promote continuous improvement of technical and non-technical skillsets
7

Experience For Field Service Engineer Resume

  • Basic electro-mechanical troubleshooting skills required
  • Intermediate to advanced PC and networking skills
  • Prior experience servicing Capital Equipment or Excimer lasers in an industrial environment is advantageous
  • Fundamental wiring skills
  • Proven experience with common test equipment, including Spectrum Analyzer, Oscilloscope, Digital Multimeter
  • Experience with ticketing systems and proven desire to meticulously document all activities
  • Repair, calibration, and troubleshooting skills
  • Experience troubleshooting equipment or field service repair experience
  • Trouble shooting skills to component level
8

Experience For Field Service Engineer Resume

  • Strong problem analytical and solving skill
  • Provide good and effective trouble shooting and repair of VJ equipment
  • Effectively servicing the whole range of CWPs of machines in accordance with manufacturers and local UK requirements
  • Dedicated to the task and always updated on practical and technical knowledge at a high level Strong on the network part and good IT understanding
  • Strong experience PLC troubleshooting required
9

Experience For Field Service Engineer Resume

  • Valid drivers license in good standing is mandatory
  • Candidates good at design engineering programs (Autocad, Solidworks, Catia and etc)
  • Attend training and develop relevant knowledge and skills, Focus on service competence level and actual service capabilities
  • Experience: 5+ years automotive experience in areas of service technology, manufacturing, plant vehicle builds
  • A strong, well organized and motivated team, cooperating with experienced professionals
10

Experience For Field Service Engineer Resume

  • Assists with applications skills development of specialist team including - OpenLab Workstation and Client
  • Have demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.) soldering, power tools and test/inspection equipment
  • Technical skills in GE and non-GE Power Delivery Equipment, including transformers, breakers and relays
  • Keen analytic, organizational, and problem-solving skills, which allow for strategic data interpretation
  • Industry experience in the service and/or support of analytical instruments and/or combination of experience and education/training
  • Strong electrical and mechanical experience
  • Advanced computer skills (setup and deploy)
  • Network skills (basic router setup)
  • SIgnificant prior experience as Field Engineer for X-ray equipment

List of Typical Skills For a Field Service Engineer Resume

1

Skills For Field Service Engineer Resume

  • Advanced troubleshooting skills and test equipment operation skills
  • Strong customer service skills, with a solid foundation in and an understanding of the importance of relationship building
  • Demonstrated customer management skills, strong commitment to customer satisfaction
  • Excellent customer relationship ability, good communication skills
  • Effective, honest communications capabilities (good written and verbal skills)
  • Demonstrated repair and troubleshooting skills with imaging equipment (CT and DXR) additional training as needed
  • Excellent problem solving and trouble shooting skills essential
  • Can demonstrate basic computer operating skills (i.e. use of spreadsheets & word processing packages such as Microsoft Word or Excel etc)
  • Excellent communication skills including the ability to translate technical information into basic understanding
2

Skills For Field Service Engineer Resume

  • Strong fault finding and trouble shooting skills
  • Problem-solving oriented, excellent troubleshooting techniques and diagnostic skills
  • Good organisational skills, highly flexible and willing to travel
  • Professionalism including customer service/interface skills/experience
  • Strong troubleshooting skills and diagnostic capabilities
  • Good IT skills, Advanced Staining equipment runs with computers and is connected to networks
  • Strong people skills acquired from activities such as employment, tutoring or consumer customer interactions is highly desirable
  • Excellent Systematic Problem Solving skills
  • Strong basic knowledge on computer systems such as Microsoft office professional, Microsoft Project and supported with basic typing skills
3

Skills For Field Service Engineer Resume

  • Good reporting skills and knowledge of Microsoft suite (Word, Excel, Outlook)
  • Excellent communication skills- including both verbal and written. · Pay attention to details and strive for technical excellence in your work
  • Strong electrical, mechanical and pneumatic aptitude and troubleshooting skills
  • Strong customer relationship skills are needed with focus on strategic expansion of existing business
  • Good diagnostic/fault finding skills
  • Demonstrate ability to effectively communicate information to customers and management regarding service activities and schedules
  • Strong oral and written communication skills, along with clear thinking, process orientated, tenacious individual
  • Hands on service skills and experience
  • Technical skills: Limited field service experience within any one of the CSA divisions
4

Skills For Field Service Engineer Resume

  • Oral/Written communication: Excellent verbal and written communication skills
  • Interpersonal skills: Effective communication that results in positive internal/external relationships
  • Excellent communication skills.
  • Possess excellent organizational, communication, interpersonal skills with the ability to multi-task several projects at once
  • Excellent customer service skills and the ability to handle stressful situations
  • Excellent analytical and communication skills with the ability to communicate complex technical
5

Skills For Field Service Engineer Resume

  • Strong electro-mechanical skills
  • Excellent written and verbal English communication skills, sufficient to deal with co-workers, customers and contractors
  • Excellent written and communication skills in English and Cantonese
  • Experience and with technical skills on tape automation, storage systems and solutions, VTL, backup applications
  • Effective computer skills; Microsoft Office Software, Lotus Notes and CAD
6

Skills For Field Service Engineer Resume

  • Excellent troubleshooting skills with new electrical, mechanical and laser systems
  • Technical and analytical skills, with Field Services experience
  • Excellent communication skills and able to work well within a team
  • Fundamentally effective written and verbal communication skills
  • Very good computer operating skills
  • Self-motivated / Self Disciplined; excellent organization skills: initiative, willingness to adapt to and embrace change
  • Very good administration skills
7

Skills For Field Service Engineer Resume

  • Organised, with solid administrative/reporting skills
  • Demonstrated repair and troubleshooting skills with Philips AMI or CT
  • Good technical problem solving skills and knowledge
  • Good personal communication skills and ‘pleasant’ and respectful behavior towards customers and colleagues
  • Good language skills both Norwegian and English
8

Skills For Field Service Engineer Resume

  • Utilizing problem solving skills, engineering instructions, drawings, and process instructions for
  • Maintaining adequate product competence (skills & knowledge) and actively attending all required trainings at our EU Training Center in Kerkrade
  • Learning and developing technical and customer skills
  • Outstanding communication skills and the ability to interact with customers
  • Demonstrate strong mechanical aptitude including using critical alignment tools holding tolerances of .001”
  • Experience / strong interest in all machine building aspects: application knowledge, process engineering, electronics and controls, mechanical engineering
  • Extensive Cased Hole Logging Experience including Production Logging and Well Integrity Evaluation with proven success in the Wireline field operations
  • Proven experience diagnosing and repairing electronic circuitry at component level (Essential)
9

Skills For Field Service Engineer Resume

  • A very strong electrical engineering background, complemented by solid knowledge of mechanical engineering
  • Prior experience sustaining or troubleshooting Lam Etch systems
  • Strong experience PLC troubleshooting and programming required
  • Customer – Achieve perfect site survey and installations, service skills, customer understanding
  • Possess software and/or systems engineering skills
  • Accurate and prompt reporting skills
  • Min. five years’ experience in Field Service or combined manufacturing, Assembly, Quality, and FS experience
  • Possess outstanding telephone skills
  • High speed electronics: basic electronics skills including familiarity with diagnostic tools such as oscilloscopes, TDRs, multimeters, etc
10

Skills For Field Service Engineer Resume

  • G ood analytical and problem solving skills
  • Strong customer relationship management experience in leading technical projects and engagements
  • At least 3-5years working experience. Experienced in Health Care or Biotech & large corporation is welcome
  • Expert troubleshooting and problem resolution skills
  • Good working experience with Microsoft Office

List of Typical Responsibilities For a Field Service Engineer Resume

1

Responsibilities For Field Service Engineer Resume

  • Use interpersonal skills effectively with customers
  • Good listening, speaking and written communications skills
  • Excellent communication skills, fluent English, including technical and engineering terms
  • Strong technical skills involving analytical instrumentation
  • Strong professional communication skills; can communicate well both verbally and in writing
  • Shares information and ideas with others, good listening skills
  • Excellent written/verbal skills for communicating in both English and Cantonese
  • Strong interpersonal skills with an emphasis on team building and customer relationships
  • Logical thinker with good problem solving skills
2

Responsibilities For Field Service Engineer Resume

  • Strong ability to work and communicate effectively with external service providers
  • Organize work, and to meet deadlines.Strong written/communication skills in English is a requirement
  • Strong organizational skills and proactive approach
  • Excellent interpersonal, negotiation and presentation skills are necessary
  • Excellent interpersonal, organizational and presentation skills with customer service focus
  • Demonstrated interpersonal skills suitable for “service environment.”
  • Excellent communications and personal relationship skills required
  • Excellent communication skills including the ability to articulate and transfer information
3

Responsibilities For Field Service Engineer Resume

  • The FSE would constantly upgrade his knowledge and skill level about the processes/product in order to perform his role effectively and efficiently
  • Programming skills on Siemens Step7 are required
  • Programming skills on TIA Portal, RsLogix 500 and HMI knowledge would be valued
  • Troubleshooting skills, knowledge of GMP and ISO requirements
  • Proficient in IT skills such as, setting up local and wide area networks, modifying firewalls, and working with physical and virtual servers
  • Logical and systematic problem solving skills using ATE diagnostic tools and other electronic equipment (DMMs, counter/timer, oscilloscope, analyzers, etc)
  • Relevant experience in servicing analytical equipment or equivalent applications specialist experience
  • Demonstrate system functionality to customer representatives and securing documented evidence of their concurrence of system functionality
4

Responsibilities For Field Service Engineer Resume

  • Demonstrate system functionality to customer representatives, securing documented evidence of their concurrence of system functionality
  • Position requires electrical knowledge and skills to perform necessary service and instruct others on maintaining equipment
  • Fundamental PC & Networking skills
  • Respond to customer questions, issues, and inquiries with accuracy and timeliness. Summarizing discussions, meetings and issues effectively
  • Possess basic aptitudes and physical abilities, including color perception, visual and aural acuity, physical coordination, and motor skills
5

Responsibilities For Field Service Engineer Resume

  • Advanced troubleshooting skills, knowledge of GMP and ISO requirements
  • Excellent experience in a field based technical service/engineering role – essential
  • Computer Skills: Microsoft Office Suite, Matlab, Programming
  • Has strong presentation and report writing skill
  • Effectively participate and take appropriate ownership for escalations ensuring all stakeholders are continually updated of progress
  • Plan and organizes work effectively, high level of work standard and quality
  • Knowledge and prior experience in Microsoft SQL Server Database is essential
  • Computer skills: Proficient in Word, Excel and email
  • Appropriate skills in MS Office
6

Responsibilities For Field Service Engineer Resume

  • Good communication skill and customer relation
  • Technology savvy - ability to effectively use technology tools, mobile, applications, customized software, etc
  • And/or previous experience with about 1-3 years practical experience as Field Technician
  • Enhanced skills in software (MS Windows, MS Office, Linux, Unix)
  • Self-organization and time-management skills
  • Self-motivated with the needed discipline to work effectively in a field based role
  • Demonstrate Strong Knowledge on Drives families such as PowerFlex, 4,40, 400, 70,700, 700S, 700L, 753, 755, 525, etc
7

Responsibilities For Field Service Engineer Resume

  • Demonstrate Strong Knowledge on MCCs such as Intellicenter family
  • Proficient in MS Office. (SolidWorks or AutoCAD software experience preferable)
  • Relevant experience, with typically 3+ years of related work experience
  • Field service report skills
  • A strong ability to use Electronic test equipment such as Oscilloscope and Multi-meter; would score themselves a 4 or 5 out of 5 in these skill sets
  • High level of responsibility for oneself and other team members, diligence, commitment, communication skills
  • Strong communication skill in both written and spoken English and Cantonese
  • Good site co-ordination skill with sub-contractors
8

Responsibilities For Field Service Engineer Resume

  • High troubleshooting skills
  • Experience: 3-5 years field service experience in power distribution
  • Prior Field Service Engineer experience
  • Computer skills to include hardware & software
  • Demonstrate good judgment in the utilization of company credit card, while adhering to expense levels within the established business guidelines
9

Responsibilities For Field Service Engineer Resume

  • Capital equipment service technician experience strongly desired
  • Proven experience in an offshore field service role
  • Has IT skills in PC and Networks
  • Strong practical experience in life science laboratory/ production environments such as Field Service Engineer
  • Inter-personal skills to co-ordinate with personnel, customers, client representatives for Logistical and Operational Support
  • Analytical, diagnostic mind-set and process problem resolution skills
  • Prior customer support, service or other similar experience highly desired
10

Responsibilities For Field Service Engineer Resume

  • Prior experience in technical repair/maintenance of High Power UPS is required
  • To effectively deliver complete technical service and support for all equipment supported by Baxter with a focus on Central Water Plant (CWP)
  • Demonstrated experience in a field service or technical support role (preferably in Medical or Electromechanical Industry)
  • Comprehensive PC Skills
  • Mechanical skills appropriate to desktop computer support
  • Good team player with a strong focus on the customer and his requirements
  • Be fluent on English and Chinese (Cantonese and Mandarin), and good communication skill

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