Facilities & Services Resume Sample

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Corbin Tillman
64102 Kaylah Oval,  Phoenix, AZ
+1 (555) 399 3308

Work Experience

Facilities Services Specialist
05/2018 - PRESENT
Phoenix, AZ
  • Manage all activities around the ‘Green Company’ philosophy
  • Provide facility reports to various KP groups (equipment planners, facility management, capital project managers)
  • Coordinate process for damage resolution, claims
  • Ensure vendor invoices are paid in a timely manner
  • Leads and/or supports special projects and initiatives as needed
  • Conducts regular floor walks to identify facilities related issues
  • Manage inventory of assignable work place lockers for employees that are assigned to the mobile work category
  • Independently develops/manages complex narrative and quantitative reports to meet informational requirements of KP management and external agencies and organizations for critical financial, departmental or operational analyses. Researches and collects complex information needed to complete project milestones and/or reports
  • Identifies requirements for end-user systems applications, and designs and implements systems and processes to allow access to data and to safeguard data integrity
Facilities Services Coordinator
09/2011 - 01/2018
Houston, TX
  • Responsible for identifying, tracking, and selling surplus office furniture and equipment
  • Assigns tasks, reviews work, and provides direction to staff while ensuring business objectives are met
  • Maintenance background in diesel and gas engines highly desirable
  • Assist Facility Management Team with tactical planning for the team’s goals and objectives
  • Assist with researching, analyzing and reporting budget variances, work order’s and SLA’s
  • Experience with Facility, Property Administration or related field
  • Manages the daily operation of the mail and receiving units to ensure efficient processing, documentation, delivery, and dispatching of mail and material, including hazardous material
  • Manages the daily operation of the shipping unit to ensure proper documentation and efficient, expeditious, and safe packing of goods, materials, and equipment, including hazardous material
  • Manages the daily operation of the transportation unit to ensure efficient processing, documentation, delivery of packages, and express mail. Ensures the delivery and pickup service requests are scheduled efficiently, including office furniture and equipment moves
Facilities Services Assistant
04/2008 - 03/2011
Detroit, MI
  • Develops content for intranet site and coordinates with communication specialist
  • Creates monthly project financial reports in response to business needs; consolidates and analyzes results to provide variance analyses and performance metrics
  • Participates in various complex special projects and provides analytical back-up support
  • Provides complex administrative and project support to management using advanced MS Office skills (Word, Excel, MS Project, and/or PowerPoint)
  • Coordinates and monitors the daily operation of the transportation unit to ensure efficient processing, documentation, delivery of packages, and express mail. Ensures the delivery and pickup service requests are scheduled efficiently, including office furniture and equipment moves
  • Responsible for the transportation fleet (trucks, cars, forklifts, etc.) including purchasing, leasing, maintenance, service, and vehicle registration
  • Audits and authorizes freight bills, filing loss/damage claims, overseeing the facilities petty cash fund, and coordinating employee relocations


University of North Carolina at Asheville
2002 - 2007
Bachelor's Degree in Marketing

Professional Skills

  • Strong organizational skills, with proven experience prioritizing work and multi-tasking
  • Strong organizational skills, with demonstrated ability to multi-task and prioritize effectively
  • Demonstrated strengths in organizational skills with ability to effectively prioritize
  • Strong interpersonal skills including demonstrating a friendly professional attitude when greeting guest both on the phone and in person
  • Demonstrated quick, situational analysis, problem-solving and action-planning skills
  • Possession of excellent oral and written communication skills, including communicating well with all organizational levels
  • Possession of excellent customer service and interpersonal skills

How to write Facilities & Services Resume

Facilities & Services role is responsible for customer, organizational, interpersonal, planning, basic, training, leadership, analytical, printing, retail.
To write great resume for facilities & services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Facilities & Services Resume

The section contact information is important in your facilities & services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Facilities & Services Resume

The section work experience is an essential part of your facilities & services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous facilities & services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular facilities & services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Facilities & Services resume experience can include:

  • Responsible for meeting departmental staffing objectives by orienting, training, and coaching. Approve/deny Paid Leave Time (PLT) requests. Document and provide progressive, corrective action to employees when needed
  • Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius
  • Skill in using a variety of computer programs associated with planning, scheduling, and implementing maintenance functions
  • Prior success in maintaining comparably sized facilities, including oversight of remodeling, moving and expansion initiatives
  • Works independently, as well as part of a team, communicating clearly providing excellent customer service to all staff members
  • Operates forklift trucks on the loading dock, parking garage, and other areas

Education on a Facilities & Services Resume

Make sure to make education a priority on your facilities & services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your facilities & services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Facilities & Services Resume

When listing skills on your facilities & services resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical facilities & services skills:

  • Demonstrated supervisory skills, including employee recruitment, training, development, and evaluation
  • Strong interpersonal skills including ability to maintain collaborative professional relationships with faculty and staff colleagues
  • Excellent mathematical, accounting and analytical skills
  • Strong project management, budget management, and strategic planning skills
  • Strong PC computer skills
  • Basic experience and skill using hand tools, multimeters, plumbing and hardware identification

List of Typical Experience For a Facilities & Services Resume


Experience For Facilities Services Coordinator Resume

  • Provide effective management of direct report through regular one to one reviews communicating effectively to ensure optimum performance and morale
  • Effective interpersonal skills with a diverse range of constituencies in a customer service centered environment
  • Evidence of effective oral and written communication
  • Relevant experience including building maintenance, safety compliance, building management and customer service
  • DOE or Cluster Engineering Manager experience Required

Experience For Facilities Services Supervisor Resume

  • General facility, machine maintenance and carpentry experience
  • Facilities operations, environmental health & safety, and project management experience
  • Skill in the operation of Motor Vehicles
  • Safely operate non-motor vehicles
  • The ability to develop an effective team
  • One to two years experience in a large organization’s mailroom or Office Services
  • Demonstrated knowledge of the Hallmark Headquarters complex
  • Demonstrated ability to accomplish goals across multiple organizations
  • Demonstrate strategic and organizational agility, integrity & trust

Experience For Facilities Services Specialist Resume

  • Demonstrate comprehension of and commitment to sound program management techniques
  • One-year lead work experience in custodial or maintenance field
  • Manufacturing environment – constant standing, walking and reaching; frequent stepping, bending and stooping
  • Troubleshooting — Determining causes of mechanical or technological operating errors and deciding what to do about it
  • Arrange for an appropriate supply of cleaning materials, equipment and necessary items to ensure the proper performance of housekeeping/cleaning work
  • Serves as a rotating driver for the museum’s operating van (driving up to 15 staff/visitors to Newark, New Jersey from the main campus)
  • Routinely inspecting designated buildings and entrances, documenting findings and taking appropriate corrective measures to ensure satisfactory performance

Experience For Facilities Services Assistant Resume

  • Oversee and develop the annual budget for all areas of responsibility, analyzing and monitoring expenditures on an ongoing basis
  • Communicate with Building Service Workers daily (rounding) to determine their performance, quality of work, productivity and supply needs
  • Ensure customer service requests (event set-ups) are completed in a prompt, accurate and professional manner. Assist in the coordination of major University events such as graduation, Christmas parties and dinners, President's dinner, alumni weekend, homecoming, etc
  • Complete a documented quality assurance inspection report on each assigned Building Service Worker supervised on at least a monthly basis or in response to a concern
  • Provide assistance in reporting requests for service via the work order system. Monitor custodial equipment inventory and evaluate it for proper cleanliness and good working condition
  • To handle/assist with all business related flights, ensuring that the offer & booking options are based on Global Travel Policy
  • Day to day operational support to the catering, vending and document management contracts to all Schroders’ London estate

Experience For Dir-facilities Services Resume

  • Coordinate all buying & spending for Facilities Services
  • Manage the accounts payable process utilizing appropriate tools (ReadSoft) (vendor invoicing preparation and approval) for Facilities Services in local office
  • Provides support for ongoing construction and office restack activities, including tenant improvements and move management between facilities
  • Coordinates staff meeting schedules & assists with preparation of meeting materials and presentations
  • Assists with managing knowledgebase, electronic filing of contracts and related documents
  • Resolve issues regarding work performance, staffing levels, etc
  • Knowledge of maintenance/construction trades, extensive knowledge of the AiM system, and working knowledge of accounting practices

Experience For Director of Facilities Services Resume

  • Relevant including building maintenance, safety compliance, management and customer service
  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
  • A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile
  • Development of KPI’s, and other SLA monitoring processes, to improve, make more efficient and manage contract performance
  • Involved in updating KPI’s
  • While managing vendor price competiveness

Experience For ED, National Facilities Services Resume

  • Oversight of vendor files (appropriate filing of processed invoices, vendor communications)
  • Responds to questions and/or concerns from hospital personnel utilizing customer service protocol
  • Works directly with fixed assets to retire/depreciate assets that are being replaced
  • Prepares and submits “in/out” forms to ensure correct accounting of expense and capital charges
  • Facilities Maintenance Services responsibilities, including but not limited to

Experience For Director of Administrative & Facilities Services Resume

  • Manage the purchasing, inventory, and upkeep of event operations equipment, supplies and furnishings
  • Knowledge of work practices (includes maintaining facilities in a neat, clean and orderly manner)
  • Knowledge of state, local and federal building codes
  • Work in and move about in varied settings including outdoors
  • Work with chemical cleaning agents
  • Physically self-perform basic carpentry, maintenance and emergency response tasks, including
  • Equipment Selection — Determining the kind of tools and equipment needed to do a job
  • Knowledge of policies, directives, and standards used to govern maintenance activities and acquisitions

Experience For Facilities Services Worker Resume

  • Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars
  • Interacts with the Property Manager and the Facilities Services Supervisor on building management and maintenance activities. Partners with Kaiser Construction on construction related work requests and small to medium construction projects. Assists in establishing timeframes and prioritizing projects and managing to a successful completion
  • Manages all ergonomic requests for the Northwest campuses. Ensures requests are completed in a timely manner. Schedules third party vendor to perform in-person assessment when necessary. Orders and monitors installation of ergo furniture and closes out the request
  • Directly coordinates with internal and external vendors to deliver multi-disciplinary services including but not limited to emergency response teams, parking, security access, conferencing, signage, recycling, furniture, office equipment, first aid supplies, confidential document destruction and food/beverage service
  • Accountable for and directs Space Management, Parking, Transportation, Gardening & Grounds keeping, Facility, Engineering Services, and Fleet Management across the Highland Hospital, John George Hospital, Fairmont Hospital and Ambulatory Care clinics; analyzes and recommends the most quality and cost-effective approach to support operations
  • Leads, supports, and participates in regulatory code compliance and accountability preparation activities related to the Environment of Care and Fire Life Safety chapters; represents AHS and the campuses during inspections by regulatory agencies
  • Develops AHS strategy around Energy and Utility consumption, expenses, and sustainability to establish AHS as cost effective and environmentally friendly

Experience For Zone Maintenance Trades Specialist Lead-facilities & Services Resume

  • Directs all construction management and contract management preparation activities, and execution of contracts for the defined AHS facilities
  • Defines and develops long and short range maintenance plans/programs (e.g. emergency response plans, energy management plans, annual budget, etc.)
  • Develops and manages the budget for labor, maintenance, repair, and supplies of AHS Campuses; analyzes and recommends the most cost-effective approach to maintenance, repair and renovation of facilities; provides information and makes appropriate personnel recommendations
  • Develops and executes policies, procedures, programs and budgets to assure effective maintenance of all facilities
  • Evaluates performance of contractors and assist in development of contracts and specifications
  • Investigates and makes recommendations to site leaders, Vice President of Supports Services, Chief Operating Officer, and AHS Staff regarding special projects, major maintenance and capital improvement projects
  • Assists in the evaluations and performance of subordinate supervisors, makes recommendations regarding personnel actions; supports and helps lead the organizational strategies around facility services

List of Typical Skills For a Facilities & Services Resume


Skills For Facilities Services Coordinator Resume

  • Strong interpersonal skills, and the ability to deal professionally with clients, vendors and associates on the phone and in person
  • Energy, tact, diplomacy, and excellent communication skills
  • Experience and knowledge to operate and maintain a variety of tools and equipment including snow removal equipment and forklifts
  • Demonstrated experience in critical situations and timely decision making
  • Communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate
  • Effectively communicate written and orally with all levels of personnel
  • Previous supervisory experience; leadership and human relations skill have been
  • Exceptional customer service skills

Skills For Facilities Services Supervisor Resume

  • Communicate openly and effectively both verbally and in writing in local language as appropriate
  • Knowledge of Outlook; Microsoft Office skills required in some office locations
  • Proficient at basic office computer skills; Word, email, etc
  • Develop leadership, management, and technical skills of each supervisor
  • Coordinating assigned activities and special projects with various academic and administrative departments to ensure effective service levels
  • Experience in leading a successful team, managing and developing its members
  • Strong understanding and ability of ERP & reporting systems, ideally SAP-BW and Coupa

Skills For Facilities Services Specialist Resume

  • Experience estimating and managing repairs
  • Experience working with residential and or commercial building electrical and mechanical systems
  • Demonstrate interpersonal savvy and comfort engaging individuals at all levels within the company, including senior leaders
  • Adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency
  • Five years or more of experience supervising a custodial/cleaning team
  • Experience driving pick-up truck or small delivery truck

Skills For Facilities Services Assistant Resume

  • Recommends cost-effective mailing procedures to staff members
  • Proficient experience working with Microsoft Office Suite
  • Demonstrated flexibility and ability to adapt easily to changing needs and to follow through on tasks and assignments
  • Experience with building maintenance in hotel, apartment or public buildings
  • Experience in building and/or trade maintenance and repair in a commercial, industrial, or educational environment
  • Experience using computers (e.g. MS Office, inventory management database programs)
  • Experience using work order systems (e.g. WebTMA)
  • Demonstrated knowledge of state, local and federal building codes

Skills For Dir-facilities Services Resume

  • Experience with core building systems (i.e.– HVAC, Power Distribution, Fire Suppression) and construction/trades capabilities
  • 2+ years experience in a professional office environment providing general office support
  • Experience supervising unionized employees
  • Demonstrated ability to review, understand, and interpret engineering drawings
  • Coordinates procurement of facilities services, solicits and consolidates bids to assist operations with decision making

Skills For Director of Facilities Services Resume

  • Execute and demonstrate reliability and dependability as a Facilities Services Supervisor
  • Skill in the operation of motor vehicles
  • Operate safely non-motor vehicles such as propane powered forklifts, gas or LP-powered, self propelled ride-on, and other equipment
  • Experience in the maintenance of higher educational facilities (classrooms, laboratories, student life, etc.)
  • Demonstrate knowledge and commitment to sound program management techniques
  • Prior or currently licensed in the Handyman trade

Skills For ED, National Facilities Services Resume

  • Physically able to perform heavy manual labor for an entire work shift and able to operate
  • A strong focus on detail and accuracy of work
  • Three years experience in clerical work/office support
  • Two years experience in operation of data entry programs
  • Ensure that regular skill gap assessments are used to drive a business and personal training programme for direct reports
  • Experience as an administrator

Skills For Director of Administrative & Facilities Services Resume

  • Experience in a professional office environment
  • Management of courier’s goods in/out
  • Demonstrate working knowledge of core building systems. (Required)
  • Intermediate to Advanced skill set in MS Excel, Word, Powerpoint, Outlook
  • Works independently, as well as part of a team, communicating clearly and providing excellent customer service to staff members
  • Develop and implement bidding and contracting policies and procedures for the procurement of facilities services department goods and services
  • Comfort and effectiveness with presenting information to top management, public groups, and/or board of directors

Skills For Facilities Services Worker Resume

  • Experience in college/University setting
  • Performs the full range of operator-level maintenance and inspection of fluid levels, tire pressures, and general inspection of equipment prior to operation
  • Develop and implement a work order system to receive and prioritize work requests in relation to other projects and campus resources
  • Prioritize, organize, and delegate assignments
  • Create a strong interactive relationship with resident and guests
  • Foster a strong relationship to supportive services provided by Mayo

Skills For Zone Maintenance Trades Specialist Lead-facilities & Services Resume

  • Develop and administer standard policies and procedures to provide high quality and cost-effective management of bank's resources
  • Establishes daily priorities based on business needs and available workforce and communicates adjustments to the team
  • Monitoring contracts, PO’s projects and inventory of fixed assets
  • Providing administrative support, strategic direction and technical expertise to
  • Working knowledge of daily and periodic custodial techniques and the proper use of cleaning equipment and supplies
  • Coordinating install dates for furniture, copiers, printers, and ATM’s

List of Typical Responsibilities For a Facilities & Services Resume


Responsibilities For Facilities Services Coordinator Resume

  • Driving, warehouse and/or shipping experience
  • Maintaining effective communication with customers, staff, and co-workers
  • Light manufacturing/warehouse environment – constant walking and standing; frequent bending, stooping and reaching
  • Coordinates shipping and receiving activities related to Facilities Services
  • Knowledge of HVAC controls, basic plumbing, electrical, furniture and seating
  • Perform special facilities management support including painting, protection of objects and other assignments as needed

Responsibilities For Facilities Services Supervisor Resume

  • Assist in truck prep and packing for projects including showrooms/Premieres/annual meetings, etc
  • Develops and implements training programs that trains Building Operations supervisors on how to full fill their job requirements
  • Draft and edit a wide variety of written communications in a clean, direct and engaging manner
  • Coordinate gathering of monthly metrics data and compile into presentation format
  • Assist with building inspections as assigned
  • Responsible for filling in for receptionist when on breaks and at lunch

Responsibilities For Facilities Services Specialist Resume

  • Assist in maintaining copy/print equipment and supplies
  • Respond to Facilities Services request via the ServiceNow work order ticketing system
  • Coordination and oversight of routine building Preventative Maintenance and inspections performed by outside vendors
  • Warehouse Services responsibilities, including but not limited to
  • Mail Services responsibilities, including but not limited to
  • Provide direct supervision to student Welcome Desk Assistants (~20), as well as Student Building Managers (~8)
  • Determine and ensure adequate staffing levels for each workday based on event schedules
  • Prepares and presents reports outlining programs, procedures, and policies. Assists with business plan and strategic metrics
  • Monitor BOS performance and acts a liaison to Building Administrators

Responsibilities For Facilities Services Assistant Resume

  • Monitors daily paperwork, work order, GPS tracking for time and attendance within the trade for accuracy and completeness
  • Develop and retain executive support who are polished and professional representatives of the Bloomingdale’s Brand
  • Drive service and achieve success as measured by the Net Promoter Score results via weekly review and analysis, with focus on environmental issues
  • Supervise staff of Room set up/tear down technicians, Custodians, Groundskeepers and Helpers
  • Direct various external professional service providers, contractors, vendors and agency officials
  • Work with CWT to ensure that hotel bookings as well as transfers are offered to the traveller in line with our yearly hotel contracts
  • Assist with car rental and chauffeur service for business related outbound travel whenever needed

Responsibilities For Dir-facilities Services Resume

  • Assist with all outbound business visa requirements in coordination with the F&S Supporters
  • Ensure that the Quarterly plans received are in line with the departmental budget
  • Follow up and sign off all monthly invoices and handover the same to Finance for payment
  • Maintain an accurate travel database internally as well as external-CWT travellers profile
  • Update & overlook the Emirates Business Mile Skyward Program

Responsibilities For Director of Facilities Services Resume

  • Knowledge of office telephone/switchboard and voicemail systems
  • Create and maintain content for internal/external communications vehicles, including the intranet, e-mail announcements, newsletters, webcasts, meetings, and presentations
  • Perform work as required to accomplish special projects
  • Assist with set-up and tear down of special events and meetings
  • Five years’ experience in Building Operations or related field, including three years’ experience in the physical relocation / reconfiguration of furniture, personnel and office equipment
  • Knowledge of computers and computerized energy management systems required
  • Focus on Grainger’s sustainability strategy to improve carbon emissions supporting improvement targets, data collection and certification as well as drive the sustainability section of the Corporate Social Responsibility (CSR) report
  • Provide a best-in-class, integrated organization that supports the Company’s objectives

Responsibilities For ED, National Facilities Services Resume

  • Suggest new processes, or modification of old processes, to improve Office Services’ efficiency
  • Meet, greet and announce visitors in a professional manner
  • Ensure visitors are identified in accordance with security procedures, and are given necessary safety information
  • Placing orders and creating PO’s for all housekeeping supplies/caps/bottles etc , Ordering office supplies, business cards and Kerry stationary, ordering coffee and kitchen supplies, ordering reception area supplies. Responsible to ensure we always have all above referenced supplies on hand
  • Answers and directs phone calls and field/answers all routine and non-routine questions in regards to leases, facilities, staples and fed ex questions.
  • Provide input to budget and monitor expenditures for Facilities Services and facilities-related services
  • Maintain xls to track purchases
  • SME for all appropriate tools (ReadSoft, iProcurement)
  • Work directly with the vendors on any questions or disputes

Responsibilities For Director of Administrative & Facilities Services Resume

  • Maintain Facilities Services Corp CC accounts (reconcile)
  • Actively participates in construction related activities as required
  • Arrangement and maintenance of office equipment, supplies and services
  • Ensure visitors are identified in accordance with security procedures. Handle visitor office space requests as required
  • Organizes and completes daily moves and set-up requests within the designated time frames

Responsibilities For Facilities Services Worker Resume

  • Ensures installations conform to customer requests and safety standards
  • Creates purchase orders and places orders for the St. Louis System offices through the PeopleSoft system
  • Fulfills requests for services as required for meetings not limited to, room configuration, food purchasing and pick-up, ordering catered lunches, room set-up/clean-up and the set-up of audio visual equipment or other items as requested. Makes trips to suppliers for kitchen storeroom supplies
  • Provides back-up to other Facilities Services Coordinators and receptionist on an as needed basis
  • Assist Office Manager and Facilities Coordinator with conference room set-ups/events
  • Coordinate and communicate with vendor partners to ensure Premier receives quality supplies and services
  • Enters work requests, employee move information and assets of facilities into company provided software

Responsibilities For Zone Maintenance Trades Specialist Lead-facilities & Services Resume

  • Assist with security integration and all other security related tasks
  • Assist with employee/contractor ID badges: develop, issue, activate, deactivate, and recovery as required
  • Assist with record storage program(s)
  • Assist Facilities Coordinator with space management, reconfigurations, relocations, and special requests
  • Other opportunities as required by the Office Manager
  • Tasks include greeting visitors, ensuring guests follow safety and security procedures, issue visitors badges, answer switchboard calls and transfer accordingly, answer basic questions related to Premier when asked by visitors
  • Provide copy services by copying, binding, collating
  • Maintain mail and folding equipment and supplies. Lead relationship with mail and shipping vendors

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