Facilitator Resume Sample

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Margaretta Abernathy
285 Bauch Corner,  Los Angeles, CA
+1 (555) 999 9430

Work Experience


Senior Facilitator
05/2016 - PRESENT
San Francisco, CA
  • Knowledge of specific customer care subject areas that make high-level agent performance possible
  • Support the team’s success by providing necessary resources and breaking down barriers
  • Accountability:Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes. Sees opportunities to contribute and takes the initiative to create solutions
  • Collaborates:Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first. Develops and strengthens networks and relationships, both inside and outside the organization, that support company performance. Proactively and transparently contributes information and energy toward creating value with others
  • Coordinates training activities with the Sales Learning Delivery Manager or the Lead Facilitator and effectively communicates information and issues for all training activities, classroom challenges, training requests, etc
  • Work evenings/weekends as needed. New Hire Training could be delivered as late as 12PM-9PM for an 8 week period
  • Work evenings/weekends as needed. New hire training could be delivered as late as 12 PM- 9 PM for an 8 week period
  • Work evenings/weekends as needed. New Hire training could be delivered as late as 12 PM-9 PM for an 8 week period
  • Recommends changes to existing training programs by providing feedback to the Sales Learning Delivery Manager or Lead Facilitator
Facilitator
05/2010 - 11/2015
Chicago, IL
  • Explain the procedure and purpose of procedure (as needed)
  • Verify patient name and number and place data regarding the patient number, full name, and substances in the correct area of the Rehab Interview Form
  • Establish patient's current pre-treatment level of aversion
  • Read aloud from the list of affirmations the patient has picked, or from a list of generic affirmations
  • Facilitate the rehab interview which includes following cues from the nurse to begin the interview, as well as speaking clearly and calmly while asking the patient each question
  • Record answers to each question, typing the answers and information directly on the form
  • Read and report any extra affirmations and/or questions provided by the patient to the Director of Patient Services
Student Work Study University Orientation Seminar Facilitator
12/2003 - 12/2009
Los Angeles, CA
  • Drives Momentum’s marketing (both internal and external), and manages the relationship with the service lines leads across both UKI and FSO and develops the pipeline in line with the business case and direction from the governance board
  • Knowledge of specific Order Management subject areas that make high-level agent performance possible
  • Experience delivering formal presentations and/or training content or 2+ years of experience coaching and developing employees
  • Interpersonal relationship skills necessary to communicate effectively with patients, attending physicians
  • Demonstrated ability to troubleshoot students’ issues with virtual learning courses
  • Ensure that the work of the Networks are effectively linked to United Way’s goals and priorities
  • Retrieve patients scheduled for the rehabilitation interview

Education


Idaho State University - Twin Falls Center
1998 - 2003
Bachelor's Degree in Nursing

Professional Skills


  • Outstanding professional skills including communication skills, interpersonal skills, problem-solving skills, and presentation skills, etc
  • Manage multiple priorities and deadlines, strong organizational skills, and time management skills
  • Excellent oral and written communication skills and excellent public speaking skills in both English & German
  • Training experience and/or demonstrated strong training delivery skills including conflict management, group dynamics and adult learning theory
  • Excellent 'soft' people skills and solid core business skills (business / change efforts)
  • Fluent language skills in English; excellent written and verbal communication skills
  • Superior presentation and facilitation skills; excellent written skills

How to write Facilitator Resume


Facilitator role is responsible for training, facilitation, computer, interpersonal, learning, presentation, organizational, development, microsoft, basic.
To write great resume for facilitator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Facilitator Resume

The section contact information is important in your facilitator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Facilitator Resume

The section work experience is an essential part of your facilitator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous facilitator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular facilitator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Facilitator resume experience can include:

  • Responsible for saving responses to the form, printing out two copies of the interview responses, and filing a copy in the patient's chart and the other in the internal folder for later distribution to patients
  • Exceptional organizational skills; excellent communication skills (oral and written) excellent interpersonal skills, sensitivity to disadvantaged students
  • Superior customer service skills, ability to prioritize and multi-task, strong attention to detail, flexibility, strong follow-through skills
  • Skilled in reflective listening and motivational interviewing as well as demonstrate excellent oral and written communication skills
  • Strong leadership/mentoring skills and customer service skills
  • Exhibit excellent written and verbal communication skills, feedback and coaching skills in a complex and ever changing environment

Education on a Facilitator Resume

Make sure to make education a priority on your facilitator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your facilitator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Facilitator Resume

When listing skills on your facilitator resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical facilitator skills:

  • Basic math skills, excellent communication skills and interpersonal skills, ability to handle fast pace environment
  • Excellent facilitation skills and proven ability to work effectively with all levels of the organization
  • Solid project management experience, excellent customer service skills including anticipating client needs
  • Strong verbal and written communication skills to convey information effectively
  • Strong communication and presentation skills, interpersonal skills, and is technology and organisationally savvy
  • Strong planning and prioritization skills including the ability to coordinate people and resources

List of Typical Experience For a Facilitator Resume

1

Experience For Learning Facilitator Resume

  • Demonstrates strong platform and facilitation skills and the ability to train technical and soft skills training programs
  • Strong writing skills; can cohesively present and organize information; effectively articulates message
  • Proven interpersonal and team skills with the ability to effectively communicate, influence, and engage at all levels of the company
  • Evidence of strong communication skills across all skill levels
  • Skills in computers and computer software applications. Interpersonal, problem solving and decision making skills
  • Sound decision-making skills and problem-solving skills
  • Demonstrated excellent communication skills via phone and email when working with WGU staff and students
2

Experience For Training Facilitator Resume

  • Experience in a large, matrix-oriented organization and proven skills managing change efforts through a matrix structure
  • Business experience with strong People Engagement Skills
  • Demonstrate strong interpersonal skills consistent with a positive youth development environment
  • Helps Humana At Home associates acquire the right skills, knowledge, and abilities to perform their roles by creating effective learning experiences
  • Excellent computer skills, with PowerPoint, Excel, and LCD projector experience
  • Evidence of strong communication, organization and interpersonal skills
3

Experience For Learning & Development Facilitator Resume

  • Evidence of effective written and oral skills
  • Excellent facilitation and classroom management skills with 2-4 years of experience in an instructor role
  • Relevant teamwork experience and good interpersonal skills
  • Demonstrated ability to effectively work with and provide excellent oral and written communication with diverse populations
  • Computer skills to effectively use FileMaker Pro, Acrobat Webinars, and Brainsharks
  • Strong communication skills, both written and verbal, with an emphasis on effective facilitation
4

Experience For Project Facilitator Resume

  • Facilitation of training events using effective communication, presentation, questioning, and employee management skills
  • Demonstrates organization skills by planning ahead and coordinating tasks to assure that projects/classes run efficiently
  • Strong organizational and problem-solving skills and PC and spreadsheet proficiency
  • Good presentation, communication skill, client partnering skill, collaboration with teams
  • Proven analytical skills and attention to details while solutioning deal contracts
  •  Strong coaching skills
5

Experience For Senior Facilitator Resume

  • Demonstrated organizational and coordination skills to include working with outside vendors
  • Strong time and multi-task management skills
  • Strong written and verbal communication skills and comfortable engaging in communication at any level within an organization
  • Excellent interpersonal skills; Ability to engage guests in a courteous, efficient, and confident manner
  • Strong English skills - both written and verbal
6

Experience For Lean Facilitator Resume

  • Communicate effectively with learners from different backgrounds and experiences
  • Effective documentation and communication of the improvements and results. Excel and PowerPoint skills
  • Excellent verbal communication and interpersonal skills, required
  • Strong English skills - both written and verbal (Spanish desired)
  • Excellent communication (verbal, written, WebEx, listening) and facilitation skills
  • Excellent oral and written communication skills with the ability to build partnerships and work collaboratively
  • Experience: 2 to 3 Years of Customer service, data entry experience, or other related experience
7

Experience For Development Facilitator Resume

  • Strong organizational skills; self motivated
  • Excellent communication and grammatical skills
  • Excellent communication skills in English and French, spoken and written
  • Self-starter with demonstrated organizational, leadership and people skills
  • Strong interpersonal, oral & written communication skills
  • Effective and positive communication skills
  • Strong customer service skills (in person and over the phone)
  • Excellent analytical, written, oral, and verbal communication skills
8

Experience For Program Facilitator Resume

  • Good interpersonal skills for daily interaction with operators and supervisors
  • Strong computer skills with the ability to work efficiently in Word, Excel, Power Point, Outlook and PI
  • Expert facilitation skills with demonstrated results
  • Excellent communications skills to interface across a range of functional and operational areas of the business
  • Strong interpersonal and communication skills with the ability to problem-solve with others
  • Good: 76-85% - The individual consultant/contractor has demonstrated a GOODcapacity for the analyzed competence
  • Skills and ability to operate and troubleshoot equipment
  • Has the ability to manage multiple priorities, manage workload effectively and coach others to do the same
9

Experience For Senior Learning Facilitator Resume

  • Strong technology user skills
  • Experience in Six Sigma/ analytical trouble shooting skills
  •  Independent with strong negotiation skills
  •  Strong communication skills, both oral and written
  • Exemplary time management skills and demonstrated ability to meet critical deadlines
  • Training or experience in formulation, filling, packaging, validation, technology transfer, change control
  • Willing to learn simple technology skills
  • Prior experience, planning, organizing, monitoring departmental initiatives progress and developing employees
  • Proficient personal computer skills including electronic mail, recording keeping, routine database activity, word processing, spreadsheet, graphics, etc
10

Experience For Continuous Improvement Facilitator Resume

  • Excellent knowledge of forward thinking learning technologies and capabilities with potential to significantly enhance the standard learning experience
  • Proven experience in identifying gaps within the business areas and designing instructionally sound learning solutions to close the gap
  • At least two years of training delivery experience, using multiple delivery methods, or equivalent banking experience
  • Prior experience in facilitation, writing and communication including inspiring others in the classroom
  • Prior experience managing projects, designing content and assessing performance gaps
  • Self-management, including conflict management/negotiating skills
  • Leverages metrics and data analytics of learning experiences to objectively analyze the effectiveness of training in order to improve it in the future
  • Highly accurate record keeping/proofing skills

List of Typical Skills For a Facilitator Resume

1

Skills For Learning Facilitator Resume

  • Strong writing, interpersonal, organizational skills, and the ability to work effectively as part of a team
  • Demonstrates exceptional communication skills and self-management skills
  • Deliver training to address customer service skills, soft skills, technical training, product training and process knowledge by
  • Knowledge of university policies and procedures. Skills operating and troubleshooting equipment. Computer and computer software application skills
  • Have strong organizational skills, be a self-starter, and an excellent communicator both verbally and in writing
  • Demonstrate effective organization skills while staying focused on multiple tasks in a fast-pace environment
  • Builds solid client relationships with strong networking and advocacy skills; focuses on impact and results
  • Excellent customer service and strong interpersonal and communication skills
2

Skills For Training Facilitator Resume

  • Strong, proven experience in planning, designing and facilitating of workshops
  • Excellent interpersonal, public speaking, writing, organization and management skills
  • Demonstrated experience designing and creating immersive leadership development experiences
  • Strong writing, editing and visual design skills
  • Excellent oral and written communication skills including spelling, grammar, and punctuation
  • Maintain a strong understanding of new models of care to effectively support the Performance Improvement and Emerging models department
3

Skills For Learning & Development Facilitator Resume

  • Strong presentation skills with knowledge and/or application of adult learning principles
  • Motivate multiple individuals with diverse experience and skills in the context of learning environment
  • Good written and verbal communication skills for dealing with commercial customers
  • Demonstrated training and facilitation skills
  • Experience and demonstrated cultural competence; demonstrated track record of promoting an inclusive environment
4

Skills For Project Facilitator Resume

  • Previous experience/knowledge and skills in two or more of the following
  • Previous experience/knowledge and skills in one or more of the following areas
  • Strong interpersonal skills, including the ability and commitment to listen to others
  • Effectively manages time and priorities and follows through on commitments­
  •  Strong leadership and people management skills
  • Strong verbal, non-verbal, and written communication skills
5

Skills For Senior Facilitator Resume

  • Excellent verbal and written communication and presentation skills with a focus on outstanding leadership ability
  • Proven leadership skills in associate involvement and teamwork environment required
  • Organizational skills to balance priorities with workload required
  • Good analytical, documentation and organizational skills, with keen attention to detail
  • Able to balance and effectively prioritize workload in order to meet deadlines
6

Skills For Lean Facilitator Resume

  • Extremely personable with excellent verbal and written communication skills
  • Demonstrated professional oral and written communication skills
  • Possess good facilitation skills and ability to deliver and/or assist training programs
  • Strong facilitation/coaching skills
  • Strong interpersonal and relationship-building skills are required as well as an ability to deliver design criticism in an open-minded, non-judgmental manner
  • Strong attention to detail and organizational skills. (Required)
7

Skills For Development Facilitator Resume

  • Excellent communications skills. (Required)
  • Strong presentation, facilitation, consulting & relationship building skills
  • Excellent presentation skills to individuals, online and in person
  • Very Good: 86-95% - The individual consultant/contractor has demonstrated a VERY GOOD capacity for the analyzed competence
  • Proven skills in community mobilization and reporting
  • Excellent verbal communication, teaching and facilitation skills
  • Excellent verbal, written and over-the-phone presentation skills
  • Solid interpersonal, presentation and questioning skills and techniques
  • Strong problem solving, time management, organizational and interpersonal skills
8

Skills For Program Facilitator Resume

  • Demonstrated facilitation skills with successful measurable results
  • Strong leadership skills Demonstration of high performance
  • Good problem solving and emotion management skills
  • Good organisational skills and ability to manage a large workload
  • Strong facilitation skills both in class room as in virtual environments
  • Strong analytical and assessment skills would be an advantage
  • Effective Communication, Facilitation, and coaching skills
9

Skills For Senior Learning Facilitator Resume

  • Excellent presentation skills; ability to present in front of a webcam with a large and diverse audience viewing on the other end
  • Providing an excellent partner service experience during the planning and delivery of instructor-led classroom/webinar/conferencing learning activities
  • Working and teaching knowledge of Statistical Process Control (SPC) software and advanced computer skills: MINITAB, Excel, PowerPoint and Visio.
  • Famiiarizing employees with tools and knowledge resources to help them deliver advice and solutions to customer effectively
  • Outstanding group facilitation, training, communication and presentation skills
  • Demonstrated experience with group learning, problem solving, conflict resolution, team building, planning and organizing
10

Skills For Continuous Improvement Facilitator Resume

  • Experience in disseminating research findings and implementing evidence-based interventions, including turning research into practice
  • Experience in supporting staff development sessions, public speaking, group fitness instructor, nutrition, or similar leadership/teaching experiences
  • Knowledge of instructing and assisting clients in developing functional, social, recreational and vocational skills
  • Experience in facilitation, including experience of supporting strategic planning processes
  • Proven experience in facilitating classes and group discussion leading to learning application and performance
  • Superior writing, grammar, spelling, punctuation, syntax and proofreading skills
  • Demonstrated experience facilitating/instructing in formal and informal (classroom and field) learning environments with college students
  • Facilitation skills. This involves facilitating a discussion which achieves learning objectives rather than teaching content

List of Typical Responsibilities For a Facilitator Resume

1

Responsibilities For Learning Facilitator Resume

  • Facilitate and successfully blend relevant insights, illustrations and examples across the five core areas of expertise in order to meet the client’s learning objective without direction
  • Skills operating and troubleshooting equipment. Computers and computer software application skills
  • Good document writing skills, including clear logic and quality & regulatory compliance
  • Strong experience leading teams and able to demonstrate a high level of accountability for their and the team’s business
  • Deliver Accredited Offending Behaviour Programmes including Thinking Skills Programmes and Resolve
  • Proficiency in computer skills including Outlook, Word, Excel, PowerPoint, Live Meeting and business enterprise
2

Responsibilities For Training Facilitator Resume

  • Prior experience with setting training strategy and project implementation
  • Use common sense, decision-making and negotiating skills to achieve desired results
  • Design and facilitation of the UCI core skills calendar, adhering to the design and delivery principles defined by the Learning & Development Manager
  • Determine training needs to meet and maintain competence by carrying out the steps of a basic skills audit
  • Demonstrated experience of influencing across various levels of the organization and persuading stakeholders is required
  • Exceptional interpersonal skills, including the ability to deliver key learning material in a style that is interactive
  • Effectively manage multiple, concurrently running projects utilizing project and process management tools is required
  • Experience improving delivery team effectiveness through analysis, teaching, facilitation, and impediment removal
  • Assess training effectiveness and demonstrate an understanding of DCO and OCO concepts
3

Responsibilities For Learning & Development Facilitator Resume

  • Effectively modify program length or flow based on client’s learning objectives
  • Liaise with partners (e.g. external course providers, employers, examining bodies) to fulfill the skills/knowledge/behavior needs of an organization
  • Teaching experience (can include experience as a graduate student)
  • Work collaboratively, demonstrate professional presence, maintain effective working relationships with diverse staff and clientele
  • Demonstrated experience with fab lab equipment including 3D printers, laser engravers and CNC routers
  • Support SMT’s to manage the CAPS curriculum guidelines effectively across the curriculum in all phases
  • Effectively communicates information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Team Education: Effectively develop rapport and communicate with groups to inspire learning
4

Responsibilities For Project Facilitator Resume

  • Train the Trainer for Facilitation skills
  • Delivering the desired client experience by consistently adhering to the Service Level Agreements during all client interactions
  • Bookkeeping or billing experience
  • Leading Innovation and Change – demonstrates a willingness to adjust ideas or perceptions based on changing demands and conditions
  • Outstanding: 96-100% -The individual consultant/contractor has demonstrated a OUTSATNDING capacity for the analyzed competence
  • Define learning goals for each training initiative. Identify the most appropriate and cost-effective training approach including selection of training media
  • Experience using and knowledge of training processes developing and delivering training
5

Responsibilities For Senior Facilitator Resume

  • Demonstrated understanding of adult learning principles and implementation and driving performance through impactful training
  • Experience designing, developing, and delivering large-scale, cross-departmental learning programs and/or strategic change initiatives
  • Demonstrated understanding of adult learning principles and implementation and driving performance excellence through impactful training
  • Experience of working in a user support function and designing and delivering training. (Maximum 5 points)
  • Excellent knowledge of business groups as well as designing learning concepts including learning architectures and global requirements
  • Experience of delivering a variety of teaching methods and processes (e.g. Instructor Led (classroom) virtual classroom eLearning social and mobile learning)
  • Previous Experience creating, implementing and supervising an opposing force in the live virtual constructive environment
6

Responsibilities For Lean Facilitator Resume

  • Experience facilitating experiential education programs, including ropes or challenge courses, team-building, ground initiatives and games; and
  • Demonstrate an understanding of Adult Learning Theories and Learning Styles and possess the ability to facilitate based upon various theory and style needs
  • Experience leading or co-leading 2 or more LEAN events (week long or more – ex. Value Stream Mapping, RPIW, etc.)
  • Experience creating training manuals and developing new processes
  • Experience delivering mindfulness teaching in multiple formats: in person (live) and virtually using technology such as WebEx
  • Conducts training including both group facilitation as well as individual coaching to mitigate skill gaps
7

Responsibilities For Development Facilitator Resume

  • Shares learning and knowledge of banking industry through effective networking
  • Assist and support learners to manage their learning experiences by sourcing and maintaining information to assist and support them
  • Experience with adult learning principles via classroom or virtual and facilitation and delivering to classroom sizes ranging from 12 to 50 participants
  • Experience facilitating Design Thinking & agile development sprints delivering robust business applications
  • Evidence of research, consulting and creative assignments in Brand Fashion Design, including outcomes based learning
  • Experience using, evaluating, or implementing enterprise systems
  • Experience working as SME in Microbiology/Environmental Monitoring with expert knowledge in bioburden and endotoxin testing methodologies
  • Experience working with statistics and data analysis/trending using Excel/Minitab
  • Experience in leading or managing teams and/or supporting senior leaders
8

Responsibilities For Program Facilitator Resume

  • Two or more years of experience in identifying and tracking observations and lessons learned from joint training and exercise
  • Experience creating and managing training plans and curriculum development
  • Proven track record in developing innovative and sustainable learning solutions and use of interactive authoring tools
  • Experience in group facilitation, teaching, training, and/or counseling
  • Experience facilitating training in an in person classroom setting as well as virtual
  • Experience conducting classroom training
9

Responsibilities For Senior Learning Facilitator Resume

  • Facilitate effective training and workshop activities that engage employees and customers to ensure learning objectives are met and applied
  • Interest or experience with teaching or facilitating
  • Experience working with a variety of learning styles
  • Experience successfully planning and delivering projects, programs, and process improvements
  • Validation and evaluation of training activity against achievement of pre-determined learning outcomes
  • Experience in creating virtual learning content
  • Experience with medical student advising and/or mentoring
  • Strategic thinker with problem solving and troubleshooting experience
10

Responsibilities For Continuous Improvement Facilitator Resume

  • Experience participating in kaizen events and managing projects is required
  • A demonstrated track record in providing mentorship and supervision to strengthen healthcare services; training and use of quality improvement approaches
  • Experience working as SME in incoming quality control and retention sample management
  • Experience designing and delivering workshops
  • Experience in teambuilding and leading a team (up to 10 people)
  • Banking/mortgage experience (originations, processing, etc.)
  • Experience delivering leadership development learning programs

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