Director / Manager Resume Sample

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Benton Ryan
6038 McCullough Stravenue,  Philadelphia, PA
+1 (555) 919 9834

Work Experience

Senior Director / Senior Asset Manager
11/2017 - PRESENT
Chicago, IL
  • Responsible to establish the necessary OLA to fulfill WLA requirements, secure OLA are updated and followed by the center
  • Negotiate and sign OLA with any delivery organization involved on the specific customer delivery solution necessary for the WLA fulfillment (including 3PP and customer operational organizations)
  • Secure the agreements signed by the center are updated and reflecting the global center delivery solution (operational performance levels, processes and tools used, costs, etc)
  • Support RDM on new MS pre-sales opportunities (on global delivery cost quotation and overall center service delivery capabilities)
  • Issue Change Requests with the detailed headcount changes associated to each solution
  • Secure customer's 3PP used in the delivery solution are fulfilling OLA requirements and to initiate escalations in case of deviations
  • Secure 3PP contracted by the center to perform specific delivery activities are fulfilling the contract and to initiate escalations with Sourcing organization in case of deviations
  • Working pro-actively to continuously improve the cost reporting of the center, as part of Continual Service Improvement initiatives
Director, Manager Excellence
11/2011 - 08/2017
New York, NY
  • Experience with managed services and operations preferably with external experience acquired working for operators in an operations or contract management area
  • Thorough knowledge of investment universe in order to assist with high-performing portfolios in compliance with clients’ investment policies and risk profiles
  • Develop regional divisional product LRP based on hindsight, competitor and market insights
  • Connect regional divisional LRP with Global product & investment strategies
  • Act as Product /merchant voice in the region & the customer/regional voice in 55T
  • Develop & articulate clear & actionable
  • Experience with well respected, high volume specialty retailer ideally in the Outlet Channel, ideally in the home furnishings segment
  • Proven understanding of multi-channel retailing with experience managing all merchandise-related activities from all sources
  • Proven ability to drive sales and consistently exceed sales plan
Director, Market Manager, Kids, Gap Japan
06/2008 - 07/2011
Dallas, TX
  • Experience analyzing financial and operational performance and managing departmental budgets
  • Develop detailed analysis to make educated, thoughtful decisions before taking a course of action
  • Solid grasp of retail math and inventory planning concepts
  • Highly results-oriented leadership with the ability to effect positive change
  • A take-charge leader who always rolls up their sleeves and thrives both as an individual and as part of a team
  • Highly proficient with MS Office applications like Word & PowerPoint and a black belt in MS Excel
  • Manage and direct a network of Wholesalers including execution of Constellation’s Retail Vision and Wholesaler Standards and Practices


University of North Carolina at Asheville
2003 - 2008
Bachelor's Degree in Engineering

Professional Skills

  • Demonstrated sales and marketing budget management skills
  • Strong planning skills to manage a business across a region
  • Maintains a strong presence on the floor and stays aware of what is happening throughout the day
  • Computer literacy with the ability to skillfully use software applications including Microsoft Word, PowerPoint and Excel and e-mail programs such as Outlook
  • Set strategic objectives and set priorities accordingly
  • Plan and execute store budgets and ensure guidelines are being followed to minimize operating expenses and maximize revenue
  • Seeks to help others by identifying and meeting the needs of their team, customer, partners, and the community

How to write Director / Manager Resume

Director / Manager role is responsible for software, retail, marketing, planning, reporting, design, travel, supervision, health, apparel.
To write great resume for director / manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director / Manager Resume

The section contact information is important in your director / manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director / Manager Resume

The section work experience is an essential part of your director / manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director / manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director / manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Director / Manager resume experience can include:

  • Communicate the long range and annual plans effectively to insure cross functional alignment
  • Progressive product management experience within the Consumer Packaged Goods industry
  • Create long range and annual business plans for the category that align with Division and Company strategic priorities and growth objectives
  • Proven ability to lead through influence
  • Project management experience in a cross functional environment
  • In conjunction with Key Account and National Account leaders, develop drive schedule recommendations for upcoming year

Education on a Director / Manager Resume

Make sure to make education a priority on your director / manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director / manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director / Manager Resume

When listing skills on your director / manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical director / manager skills:

  • Demonstrated ability to ensure the customer is defined (recognizing potential ambiguity/ complexity) and to design projects to increase value to the customer
  • Enhancing and producing weekly, monthly and annual metric measurement reporting for the Company
  • Identifying and presenting key business unit metrics
  • Develop the region sales plan (including operating budget, profit plan) to support the Business Unit and National sales goals
  • Analyze current and past trends in key performance areas highlighting trends and analyzing the causes of unexpected variances
  • Utilize Business information reporting tools, especially Cognos 7/8

List of Typical Skills For a Director / Manager Resume


Skills For Senior Director / Senior Asset Manager Resume

  • Recommend spending and support budgets that leverage the marketing mix to deliver on brand strategy and financial goals
  • Manage preparation and presentation of complete and accurate monthly, quarterly and year-end financial results package comparing budget to actual
  • Prepare and present discussion points and supporting analysis
  • Support the annual planning process at the Company from a statistical and financial level
  • Create a friendly, upbeat atmosphere where customer service is consistent with Neiman Marcus standards
  • Proactively builds positive and productive relationships with vendors, customers, merchants, etc
  • Provides consistent and frequent communication so all team members are aware of the vision, goals, expectations and status
  • Champion the store's new account and clientele acquisition programs and help motivate the store team to meet these goals

Skills For Director, Manager Excellence Resume

  • Demonstrated ability to take the initiative and be proactive in identifying customer issues, recommending solutions and executing effectively to ensure resolution
  • Recognized as an effective people manager that develops the skills and capabilities of front line sales resources over time and delivers optimal performance from those under his/her supervision
  • Demonstrated ability to lead strategic business projects with proven ability to quickly come up to speed and be effective in multiple business areas, leadership roles and team constructs
  • Reputation for ensuring that projects follow through to meet their intended goal
  • Previous experience disaggregating complex problems, systematically evaluating alternative courses of action and making a recommendation, taking into account benefits and risks

Skills For Director, Division Merchant Manager Resume

  • Change management experience including ability to transition teams and organizations from a current state to a desired future state; navigation of decisions through multiple parties in matrix organizations; ensuring stakeholders accept and ultimately embrace business-driven changes
  • Conduct business unit breakout sessions for area of responsibility in conjunction with the National Sales Meeting
  • Significant matrix management of individuals
  • Self-motivated, flexible, proactive and team oriented
  • Serve as a strategic partner to the Business Unit VP in Business Unit development, analysis and growth

Skills For Director, Market Manager, Kids, Gap Japan Resume

  • Conduct key DMA "Road Show" presentations i.e. share appropriate presentation at meetings with key Wholesalers
  • In partnership with Market Development Managers (MDMs) complete ABP/Trimester planning meetings at Wholesalers including volume, distribution, Constellation Tactical Funds (CTF) budgets. (If applicable in larger markets) Local Marketing Funds (LMF) with BU Field Marketing Directors
  • Create strategies, business plans and action plans for Polo Ralph Lauren Underwear lines to ensure the achievement of sales, profitability, branding and inventory objectives. Investigate the market worthiness of initiatives, calculate payout, and evaluate and prioritize new ventures or opportunities for growth
  • Track and present performance of business and financial plans and marketing initiatives to HBI and RLC management teams. Develop contingency plans and recommend process changes that optimize marketing strategy, product portfolio, brand equity and financial results for Polo Ralph Lauren Underwear
  • Maintain a comprehensive working knowledge of contractual terms and obligations in order to communicate across all domestic and international levels of the organization within HBI
  • Develop ad-hoc reports to support the business segments and departments as needed

Skills For Manager of Fp&a-progression to Director Resume

  • Identify and track significant contractual arrangements and capture in forecasts, including cost saving initiatives (medical and operating expense vendor contracts or changes in utilization patterns); and revenue enhancement initiatives (HCC revenue, HP rate negotiations)
  • Evaluate gross profit margins on existing and new business opportunities
  • Assist in execution and monitoring of operational improvement action items
  • Identify areas of operational improvements
  • Develop, implement and maintain internal controls and department policies and procedures to ensure compliance with Health Plans, governmental agencies, SOX and SEC standards
  • Analyze and monitor customer insights, market and competitive data to pro-actively position the category for growth and profitability

Skills For Director Portfolio Manager Resume

  • Partner with R&D to develop innovation plans to drive short and long term strategic objectives
  • Partner with and influence the supply chain organization to insure optimal cost containment and service level attainment
  • Leverage and influence the sales organization to manage customer relationships and execute key go-to-market tactics (pricing, merchandising, shelving, and assortment)
  • Oversee the forecast process to manage capacity and ensure the right product is available to meet customer expectations
  • Monitor performance against financial and operational goals and work cross functionally to drive corrective action

Skills For Director / General Manager, Polo Resume

  • Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results
  • Utilize strong product merchandising, financial and customer relationship skills to work with sales organization, cross-functional groups, and various RLC management teams to drive growth in Polo Ralph Lauren Underwear. Understanding of apparel sourcing and ability to work collaboratively with supply chain and other sourcing and business related teams
  • Manage the Polo Ralph Lauren Underwear OPC plan preparation and presentation for both HBI and RLC. Coordinate and communicate marketing strategy and ensure alignment across cross functional areas. Analyze assumptions to assist management in assessing the risks and opportunities in each plan. Anticipate implications across HBI and manage effectively with cross functional partners

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