Manager / Director Resume Sample

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Shyann Willms
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+1 (555) 706 5298

Work Experience

Manager / Director
05/2017 - PRESENT
Boston, MA
  • Leads a team of legal professionals, including paralegals and legal assistants
  • Supports the implementation of Company and Legal Department programs, procedures, methods and practices
  • Assists in developing annual operating plan and budget, and tracks accruals and forecasting. Works with Legal Department senior leadership and Finance to identify spending trends, potential cost savings and efficiency opportunities
  • Develops plans and schedules for delivering training to clients regarding Legal operations and administration matters
  • Manages costs for outside legal counsel and other third-party service providers
  • Plans and manages Legal Department processes and practices to ensure that programs are aligned with Company business goals and objectives
  • Prepares, communicates and educates client groups and team on changes in policies and practices within the Legal Department
Asset Manager / Director
09/2010 - 01/2017
Boston, MA
  • Leads cost and performance management for supplier and outside counsel network
  • Assists with the development and implementation of Legal Department policies, communications and training
  • Develops cross-functional business process improvement, programs and tools that effectively deliver legal service to enable speed to market, revenue opportunities and risk mitigation
  • Creates client self-help tools: dashboards, toolkits, legal training, Q A, process flow, contract builders, etc
  • Delivers Legal systems and solutions management: matter, document, e-billing, corporate secretary/subsidiary, IP/docketing, legal research, ethics and compliance
  • Independently directs the work of the department
  • Ensures that all departmental goals are met or exceeded with regard to cash collection and aging of accounts
  • Analyzes data to explain trends in A/R, cash collection, and budget variances
  • Analyzes and explains trends in workflow and backlogs
Manager / Director / Senior Director
05/2007 - 07/2010
Phoenix, AZ
  • Monitors and analyzes department productivity, results and quality
  • Oversees mentoring and training of staff
  • Provides collaborative feedback between teams
  • Identifies and leads process improvements within and across PFS and Revenue Cycle teams
  • Maintains expert technical knowledge of appropriate billing and collection systems, techniques, and regulations
  • Reviews and understands personnel and non-labor expenses charged to department
  • Reviews and recommends for payment all department related invoices
  • Responsible for departmental human resource functions
  • Contribute to the ongoing development of the group’s junior analysts, strategists and junior portfolio managers


University of Phoenix in Walker - West Michigan Campus
2003 - 2007
Bachelor's Degree in Administration

Professional Skills

  • Strong organizational and excellent written/verbal communication skills
  • Strong business sense, analytical thinking, consultation and interpersonal skills, with high commitment to delivery excellence
  • Strong analytical skills in leading change/stakeholder/performance management
  • Experience, including five years of technical project management experience, preferably involving technologies such as Java or .NET
  • Prior experience working in a legal operations role in a law firm or in-house corporate legal department
  • 5 – 10 years’ prior management experience
  • High level of organizational skills and attention to detail and professionalism

How to write Manager / Director Resume

Manager / Director role is responsible for english, insurance, retail, finance, training, litigation, java, architecture, reporting, design.
To write great resume for manager / director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager / Director Resume

The section contact information is important in your manager / director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager / Director Resume

The section work experience is an essential part of your manager / director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager / director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager / director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Manager / Director resume experience can include:

  • Background in either leading operational teams at a high growth technology company or management consulting experience managing a client team responsible for operational effectiveness
  • Primary Skills : Microsoft Enterprise Architect-Azure
  • Experience with oncology billing/revenue cycle management technology or workflow implementations
  • Key requirement now is someone who has at least 2-3 successful implementations experience on Azure for an entire enterprise
  • Experience as a Service Director
  • Two or more year’s management experience in an automotive service department

Education on a Manager / Director Resume

Make sure to make education a priority on your manager / director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager / director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager / Director Resume

When listing skills on your manager / director resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical manager / director skills:

  • Effectively executive within a matrixed environment
  • Demonstrated project management experience in a matrixed environment
  • Leading and empowering a team of skilled associates
  • Capable of understanding competing priorities within a fast-paced environment
  • Experience in working with media
  • Experience interfacing with senior level people

List of Typical Experience For a Manager / Director Resume


Experience For Asset Manager / Director Resume

  • Interpret, use and apply information contained in the existing architecture to inform a range of business improvement activities involved in the design, development, enhancement and maintenance of Applications
  • Collaborates with all relevant parties in order to review the objectives and constraints of each solution and determine conformance with EA. Recommends the most suitable technical architecture and defines the solution at a high level
  • Participates in any Proof of Concept projects required to thoroughly investigate architectural possibilities and strengthen arguments for their adoption
  • Senior Microsoft Architect with 15+ years of expertise and experience in Azure, Data Lake, Data factory, Cosmos DB, Azure App Services, Azure Functions etc. experience in delivering Azure based end to end solutions, refactoring legacy applications implementation on Azure
  • We are looking at senior Microsoft Architect with expertise and experience in Azure, Data Lake, Data factory, Cosmos DB, Azure App Services, Azure Functions etc. experience in delivering Azure based end to end solutions, refactoring legacy applications implementation on Azure
  • Key requirement now is someone who has at least 2-3 successful implementation experience on Azure for an entire enterprise
  • Investigation, analysis and evaluation of liability and damages

Experience For Complex Deal Manager, Director Resume

  • Preparation of case summary reports related to matters of significant reserve and trial activity
  • Negotiation and resolution of cases
  • Third party administrator oversight and management
  • Extensive communication with insureds, brokers, reinsurers, actuaries, and business unit contacts
  • Ability and willingness to present to senior management and in other group settings

Experience For Manager / Director / Senior Director Resume

  • Flexible to work in AMER Workhours and on weekend shifts as per Business Needs
  • Discuss days business and address any concerns
  • Review Xtime appointments Daily
  • Review Special Order Parts
  • PMP certification (asset)
  • Review Open Repair Orders
  • Secure data integrity

List of Typical Skills For a Manager / Director Resume


Skills For Asset Manager / Director Resume

  • Strong working knowledge of systems and technology, including e-billing/matter management, contract management, content management, business process management
  • Strong knowledge of financial analysis and working knowledge of GAAP accounting and IFRS
  • Solid knowledge in financial modelling and valuation techniques
  • Working knowledge of finance concepts, and deep understanding of budgeting and financial planning process
  • Working with underwriters supporting policy construction and drafting, reporting claim trends, data analysis, and risk assessments
  • Ensuring that department is operating within specified policies and procedures, including supervisory oversight
  • Overseeing daily activity and break reports to understand and resolve out of balance conditions
  • Reconciling of firm account activity
  • Analyzing weekly/monthly management reports to identify trends

Skills For Complex Deal Manager, Director Resume

  • Attending trials and mediations
  • Attending client meetings and industry functions to support retention and development of client relationships and business
  • Evaluate employee performance including outlining and implementing a plan to address employee development current and future development needs
  • Understand the balancing act of accommodating customer needs while protecting the company’s interests
  • Review with the VP of Portfolio and submitting proposals to the Investment Committee (IC), followed by presenting and answering questions to the IC, as needed
  • Intellectually curious on issues ranging from the complexity of medical billing to arcane accounting anomalies
  • Responsible for preparing and structuring the Lease Opportunity Summaries (LOS) and other related documents for internal capital approval

Skills For Manager / Director / Senior Director Resume

  • Enjoys making systems and processes operationally efficient while realizing efficiency is rarely achieved in a single step
  • Net Operating Income (NOI) growth
  • Review and approving all development construction budgets
  • Establish process to focus on development for ‘Developing leaders’; track career development
  • Timely and appropriate setting of case reserves
  • Travel domestic and international 25% to 75% of the time
  • Return on Investment (ROI) growth
  • Lead strategic business projects with proven ability to quickly come up to speed and be effective in multiple business areas, leadership roles and team constructs

Skills For Manager / Director, FP&A Resume

  • Disaggregate complex problems; systematically evaluate alternative courses of action and making a recommendation, taking into account benefits and risks
  • Ensure the customer is defined (recognizing potential ambiguity/ complexity) and to design projects to increase value to the customer
  • Ensure projects follow through to meet their intended goal
  • Ensure change management including ability to transition teams and organizations from a current state to a desired future state; navigation of decisions through multiple parties in matrix organizations; ensuring stakeholders accept and ultimately embrace business-driven changes
  • First class education from a leading international university
  • CPA, CFA or other professional qualifications would be an advantage
  • Experience in M&A advisory or transaction execution acquired from reputable international investment banks, M&A boutique firms or relevant professional services firms
  • Excellent written and oral communication skills in both English and Chinese, including both technical and business writing, good documentation and presentation skills

Skills For Manager / Director of PFS Resume

  • Experience building discounted cash flow models
  • Experience partnering with legal professionals
  • Self-initiation & good team player
  • Willingness to work under pressure and travel
  • Work well under pressure, meet deadlines, and handle multiple projects

Skills For Senior Poject Manager / Director Resume

  • Interact professionally with both external and internal business partners
  • Travel requirements – 15% - 25%
  • Explore and interpret process workflows, data, and metadata to synthesize and execute strategies for process improvement
  • Operationally minded person who seeks to create standardized processes
  • Demonstrated ability to carry a collaborative culture and management style to interactions with other stakeholders, including those at Flatiron and the customer
  • Demonstrate skills in work group management and mobilization (leadership skills)
  • Well organized with good project management skills and attention to detail
  • Excellent English and French language skills (written and spoken)

Skills For Manager / Director, Taxation Resume

  • Proven success as an effective people leader in a client services organization
  • Conscientiousness and time management skills
  • Action and results oriented, and self-motivated, with demonstrated ability to make things happen
  • Experience in large-scale projects (1,000 p-d and more)
  • Experience in fixed-cost project management

Skills For Channel Management Manager / Director Resume

  • Experience in client negotiation and relationships
  • Experience and/or certification in Agile methodologies
  • Experience in retail or eCommerce project management (asset)
  • Reviewing and analyzing complex coverage issues and preparation of coverage position letters
  • In FP&A role at a startup or tech company. Alternatively, investment banking, equity research, VC, private equity, management consulting, or similar
  • Experience building complex models from scratch

Skills For Manager / Director, Professional Services Resume

  • Able to pick up new software systems easily such as Salesforce, Netsuite, etc
  • Multi-task and smoothly transition between separate and distinct projects
  • Able to quickly grasp the drivers of a business
  • Able to lead a project from conception through completion and then iterate and scale it
  • Follow up DMS development and connect with funnel
  • Develop and fine-tune processes for channel management

Skills For Manager / Director, PTS Deployed OPS Resume

  • Work on, and assist the VP of Taxation with, transactions for
  • Make recommendations and facilitate discussion with LOB and appropriate SME’s about whether risk/return is appropriate to recommend changes requested by clients to standard products or processes and facilitate process of obtaining appropriate approval from SME’s or Deal Review
  • Willingness and ability to influence Sales as needed to protect the Bank’s concerns and influence the client toward recommended solution
  • Financial Analysis support for M&A and business development projects
  • Responsible for the support from offshore in creation, maintenance and management of Enterprise Architecture models and their low level components

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