Director Employee Relations Resume Sample

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Joshuah Kris
760 Allan Coves,  Phoenix,  AZ
+1 (555) 497 8963

Work Experience


Director, Employee Relations
09/2015 - PRESENT
Phoenix, AZ
  • Acts as an employee relations subject matter expert to business partners and human resources generalists in the application/interpretation of policies and associated employment law and regulation
  • Fosters positive work climate and employee relations throughout the business by identifying, developing and driving philosophies, practices and actions to improve climate and employee relations/engagement in the workplace and mitigate associated risk
  • Educates and guides management and supervisors in management practices that help ensure equitable treatment of professionals, and compliance with employment law
  • Conducts investigations of internal complaints and identifies resolution options where appropriate
  • Collaborates with the Legal and Risk Management Departments in ensuring compliance with all federal and state employment laws and inquiries (including, as needed, participating in the preparation of defense claims)
  • Develops procedures and practices to promote fair and efficient management of performance issues and reductions in force, in order to reduce employee relations risk. Assists management with staff reductions and employee relations issues
  • Supports ILI HR leadership team on special projects, team assignments, issue analysis, and other responsibilities as assigned
  • Directs Dept. of Labor and OFCCP compliance activities, including audit responses
  • Supports strategic efforts to enforce the Code of Conduct for ethical and honest business practices
Director Employee Relations
08/2012 - 08/2015
Phoenix, AZ
  • Participates on the Company Employee Relations Round Table
  • Develop an ER framework including strategies, guidelines, processes, reporting, metrics and remediation strategies
  • Drive the implementation of ER strategies, policies and procedures, including effective communication and guidance for managers and employees, enabling consistent application across the organization and HR Partner team
  • Manage and develop a small team of specialists who work across multiple business groups to assist employees and managers in resolving issues and deliver high quality solutions for employees
  • Establish, build and maintain strong relationships with business groups including employees and managers, senior leadership and HR & Legal Partners across the company
  • Conduct and lead complex, high-risk and/or sensitive confidential investigations related to employee issues and claims; prepare investigative summaries and reports and make recommendations on next steps and appropriate discipline
  • Effectively anticipate the unintended consequences and broader impact of decisions and recommendations, identify alternate courses of action, and facilitate gaining alignment with key stakeholders including executive leadership
HR-director, Employee Relations
02/2007 - 07/2012
Dallas, TX
  • Proactively identify and anticipate future legal changes and partner with the Company’s in-house Employment Counsel to provide options and recommendations that balance the level of risk; develop and implement a plan for the impact on the ER practices
  • Develop and integrate the delivery of ER-related learning and talent development interventions that address the now, the transition, and the future state with a plan on how to gain buy-in and alignment from both leadership and employees
  • Ensure compliance with all state and federal employment regulations and provide a regular assessment of how the company is doing relative to current regulations and articulate risk in all areas
  • Provides oversight and support for the Company’s immigration program
  • Administers various human resources plans and procedures for Association personnel; lead in developing and implementing personnel policies and procedures including employee handbook revisions
  • Partners with the VP of HR to develop and maintain performance management and appraisal programs. Assists employees and supervisors with questions and workplace problems
  • Remains current with employment laws and regulations and strives to mitigate liability
  • Maintains an effective program of compliance with laws and regulations related to human resources and manages relationships with compliance agencies and YMCA legal counsel
  • ·Ensures timely and accurate submission of data requested by the EEOC, YMCA of the USA, Department of Labor, etc

Education


Ottawa University - Wisconsin Campus
2001 - 2006
Bachelor's Degree in Human Resources

Professional Skills


  • Strong demonstrated leadership experience; proven experience with building team and developing others
  • Good interpersonal skill, active, positive thinking and strong organisation skills
  • Excellent facilitation skills required in order to engage an audience of any level to effectively transfer the learning
  • Excellent interpersonal, organizational, and critical thinking/problem solving skills
  • Strong communication, presentation and problem solving skills. Good knowledge of written and spoken English
  • Seven Years of directly related administrative experience or experience in some capacity of human resources; five years of supervisory experience
  • Calmly manage multiple conflicting priorities, strong problem solving capabilities and the desire to work with people in a fast paced environment

How to write Director Employee Relations Resume

Director Employee Relations role is responsible for interpersonal, business, software, research, design, communications, solutions, documentation, persuasion, partnerships.
To write great resume for director employee relations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director Employee Relations Resume

The section contact information is important in your director employee relations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director Employee Relations Resume

The section work experience is an essential part of your director employee relations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director employee relations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director employee relations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Director Employee Relations resume experience can include:

  • Benchmark effectiveness of HR efforts and programs and ensure best practices are implemented by staying informed of leading trends and issues
  • Experience building and improving workplace policies and practices
  • Works with Association Human Resources team in coordination and leadership of the monthly Human Resources Experience team and tasks
  • Maintain an extensive community network and excellent community relations programs throughout the district and the public at large
  • Provide counsel and coaching to managers and team members at an individual level, and by developing training offerings that can scale
  • Maintains external reporting system through EthicsPoint and coordinates follow-up regarding issues raised

Education on a Director Employee Relations Resume

Make sure to make education a priority on your director employee relations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director employee relations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director Employee Relations Resume

When listing skills on your director employee relations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical director employee relations skills:

  • Demonstrates a sense of urgency and the ability to effectively prioritize
  • Proven proficient skills in using Microsoft Office Professional and other HR software
  • Excellent influencing, leadership, communications skills
  • Proven ability to present a positive image for the district, maintain professional demeanor, provide effective customer service and make good decisions
  • Strong influencing skills when recommending and implementing solutions with business partners
  • Project management skills and ability to juggle and prioritize multiple responsibilities

List of Typical Experience For a Director Employee Relations Resume

1

Experience For Director, Employee Relations Resume

  • Communicate regularly with staff members to ensure alignment, clarity, effective and efficient quality work, development, coaching, and team building
  • Alternative Dispute Resolution knowledge and experience helpful
  • Work with the Organizational Development and Consulting Services Office (ODCS) in implementing the annual competency-based performance evaluation process
  • Responsible for annual Celebration of Excellence honoring employee performance excellence
  • Aligns and drives key employee relations initiatives with the overarching Vision 2025 and People-Management strategy
  • Develop and implement training on Employee Relations for HR, Managers and Employees
  • J.D. or equivalent legal training
  • Influence decisions through mediation or negotiations as well as in facilitating administrative hearings as part of the due process
  • Exercise sound judgment in resolving unique ER related problems that arise in the business
2

Experience For Director, Employee Relations Shared Services Resume

  • Completes quarterly turnover and exit interview reports and associated analysis
  • Handles employee relations to include counseling to supervisors and employees; performs investigations and analyzes trends and patterns to improve employee satisfaction and retention and mitigate liability for the Association
  • Coordinates and executes employee satisfaction surveys and assists with associated action plans
  • Direct the enterprise-wide process for conducting investigations and achieving resolution on employee initiated claims, including but not limited to Solutions InSTORE at the Step 1 level, TUWYT and letters to the CEO/Board of Directors
  • Direct the investigations process including but not limited to interviewing employees, managers and witnesses and ensuring claim resolution consistent with Company policy and process
  • Review investigations conducted by team members. Coach team members for skill development
  • Conduct employment investigations for cases of a more sensitive or complex nature
  • Lead, coach and develop team members who advise on employee-initiated claim investigations
  • Monitor Service Level Agreements (SLAs) and hold team members accountable
3

Experience For HR-director, Employee Relations Resume

  • Identify unproductive internal processes and recommend improvements to the HR Process Improvement & Quality Control team
  • Serve as an expert and coach for team members and business partners in matters pertaining to engagement, conflict resolution, policy interpretation and other matters as necessary
  • Analyze claims reporting to identify trends and root cause. Share findings and collaborate on recommendations and/or policy and procedure changes with key business partners (e.g., Centers of Expertise, HR Business Partners, business function leaders)
  • Leads the employment practices team’s efforts in conducting thorough and timely investigations regarding all employee initiated claims both internal and external
  • Works to support the team’s interpretation of metrics and uses that guidance to advise local management on trends and solutions
  • Conducts employee focus group sessions, employees surveys, and interviews to obtain employee feedback. Identifies employee concerns and monitors overall employee satisfaction. Partners with leadership and employees to develop and implement action plans
4

Experience For Director, Employee Relations Consulting Resume

  • Manage VMware’s Employment Investigation Program for in-scope employment investigations across the Company
  • Effectively manages Employee Relations, ensuring consistency in policy and practice combined with flexibility and business-focused decisions reinforcing Liberty’s vision of a top choice employer
  • Provide expert advice, counsel and direction to Senior leaders, Managers and Supervisors regarding best practices, policies, and employment laws (in partnership with the Company’s In-house Employment Counsel)
  • Proactively identify and anticipate future legal changes and partner with the Company’s In-house Employment Counsel to provide options and recommendations that balance the level of risk, develop and implement a plan for the impact on the ER practices at Pharmacyclics
  • Work with the Company’s In-house Employment Counsel, and as appropriate through the relevant leaders to develop targeted training materials/sessions based the needs of each HR function (BHR, TA, Compensation, Benefits, etc.) supporting the development of ER competency across the leadership of the organization
5

Experience For Director, Employee Relations, Region Resume

  • Ensure compliance with all state and federal employment regulations and provide a regular assessment of how PCYC is doing relative to current regulations and articulate PCYC’s risk in all areas
  • Develop and implement an employer engagement strategy to cultivate new employer relationships and expand existing relationships for student employment, graduate careers and experiential education opportunities
  • Provide strategic thought partnership around creating a best-in-class university recruiting program that is based on solving business problems and providing graduates who “fit,” so as to provide mutually beneficial connections between employers, the University, and our graduates
  • Drive Operational excellence through empowering and upskilling Line Manager’s to manage ER cases within their team
  • Develop a Burberry employee relations strategy and plan, with a focus on developing a positive ER climate during complex organisational change
  • Support SVP of HR with managing the Employee forum and driving engagement through this important employee platform
  • Collaborates with ground campus leadership to create local employer relationships and activate national employer hiring at the local level
  • Review all Standard Operating Procedures (SOP’s) to ensure they are current and support current processes and procedures
6

Experience For Senior Director, Employee Relations Resume

  • Represent HR as an active member of the Global health and Safety Committee and Ethics committee and manage resulting actions
  • Work closely with Employer Partner Group and Colleges to present “One University of Phoenix” with multiple offerings for educational solutions
  • Work with alumni to develop strategic employer relationships
  • Manage budget of alumni engagement function under the direction of the VP of Career Services & Alumni Engagement
  • At the request of the Compliance Officer, assists with / or conducts investigations into complaints of potential violations of the Company’s Standards of Business Conduct—such as conflict of interest, unethical business practices, improprieties, etc
  • Proactive in the delivery of consistent, sustainable and executable employee relations best practices and policies with ability to think ‘outside of the box’ and not accept the status quo
  • Proven ability to track, prioritize and drive multiple concurrent projects
  • Develop / Update Employment Policy which is aligned with core values and behaviours
7

Experience For Director, Employee Relations & Policy Resume

  • Develop and embed new ways of working to support the proposed move to Burberry Business services. Including developing ER capability of Line Managers and supporting the HR BP’s and ER team with toolkits and Guidance
  • Support compliance initiatives such as global rollout of ABC digital training, support of Burberry Confidential whistle blowing helpline and input to Dow jones sustainability index
  • Review ER KPI’s and trends and recommend appropriate action plans
  • Drive global approach to ER and Policy where possible
  • Support outcome of Employee Survey for ER and Policy matters
  • Develop measureable departmental goals and Key Performance Indicators (KPI) that are aligned with the district's goals and objectives
8

Experience For Senior Director Employee Relations Resume

  • Coordinate all activities relative to the HCM Workday system
  • Hire and oversee the work of staff members, contractors, consultants, and vendors to ensure quality customer service, while measuring the effectiveness and efficiencies of tools and techniques
  • Ensure adequate training, programs and projects are created to ensure compliance, track operational efficiency, and identify opportunities for improvements
  • Partner with Talent Department leaders and leaders across the district to jointly develop, recommend and/or amend policies, regulations, processes and tools
  • Review department data to determine areas of opportunity and the need to maintain, cease or develop processes, tools and techniques
  • Plan, design, and facilitate presentations, and presentations on HR related topics
9

Experience For Director, Employee Relations & HR Resume

  • Provide advice and counsel to all employees by responding to telephone, email, and in-person inquiries to assist with HR related topics, while remaining impartial and confidential
  • Regional Employee Relations Managers who investigate workplace concerns from employees and managers and review request for termination actions
  • Employee Relations Center staff who process inbound calls and emails regarding policy questions, disciplinary action review requests and employee/management workplace concerns; and
  • Organize legal training sessions for FNG employees nationwide, and co-present sessions with in-house counsel as needed
  • Leave Administration staff who review and process all requests for leaves of absence and workplace accommodations
  • Partner with internal legal department to facilitate discovery, research and responses to litigation, subpoenas, and EEOC and FEHA claims. Provide legal department and HR Business Partners with information as needed
  • Support other ER team members on investigations as needed, including sitting as witness on investigations led by other team members
10

Experience For Director Employee Relations Resume

  • Support department initiatives related to employee communications and engagement, and handle other special projects/requests as needed
  • Develop and maintain Lyft’s workplace policies and practices in close partnership with Lyft’s Legal and People teams
  • Ensure policies and practices across employee relations, performance management, contingent/hourly workers, etc. are in compliance and reflective of Lyft’s core values
  • Conduct HR investigations and own them end-to-end; ensure they’re handled consistently across the company
  • Act as a true thought leader by understanding key internal and external trends in employee relations, and proactively driving continuous improvement across the company
  • Envisions, directs, and is accountable for the consistent handling and the timely response and resolution of Employee Relations support for managers and employees
  • Accountable for the overall leadership of the Employee Relations Shared Services function. Partners with the HR Shared Services Director to ensure compliance with overall HR Service Center standards
  • Monitors team member workload and performance. Ensures proper assignment of cases and workload balancing to deliver targeted service levels
  • Oversees and executes the long-term operations strategy, methodology, and management of Employee Relations cases

List of Typical Skills For a Director Employee Relations Resume

1

Skills For Director, Employee Relations Resume

  • Polished and mature verbal, written, email and phone communication skills; ability to effectively represent the company to a variety of audiences
  • Strategic, growth mindset with strong change management skills
  • Proven interpersonal skills with a reputation as diplomatic, professional, collaborative, approachable, and knowledgeable
  • Excellent project management skills with a demonstrable ability to design and implement creative HR solutions to drive business results
  • Labor and employee relations experience with relative industry experience in retail, wholesale, manufacturing, consumer products or distribution
2

Skills For Director, Employee Relations Shared Services Resume

  • Quickly and effectively build relationships across diverse employee groups, from senior leaders to front-line employees and supervisors
  • Effectively balance both strategic and operational plans on a daily basis
  • Communicate clearly and effectively, both orally and written, at all levels
  • Extremely attentive to detail, with superb oral and written communication skills
  • Helps establish a positive and engaging workplace culture by effectively managing employee relations matters
3

Skills For HR-director, Employee Relations Resume

  • Strong experience applying organizational HR policies, procedures, and protocols to ensure compliance
  • Develops effective relationships with Business Partners to promote good employee relations throughout the organization
  • Leverage key relationships and build networks to work effectively and delivery results
  • Interpersonal and communication experience and experience building relationships at all levels of the organization
  • Experience providing guidance to management and researching, investigating, and responding to employee issues and concerns
  • Extensive experience designing and executing performance management processes and employee relations responsibilities and delivering data analytics/reporting
  • Experience planning, developing, and managing departmental expense and budgets
4

Skills For Director, Employee Relations Consulting Resume

  • Show initiative by taking on complex, enterprise-wide issues while balancing shifting priorities
  • Demonstrated ability to influence others and lead teams, including mentoring and day-to-day management of direct reports
  • Professional experience, 5+ years managing and leading team efforts and initiatives
  • Experience interacting with all levels of employees, including entry level through senior leadership
  • Experience in creating and initiating activity to employee retention and engagement
5

Skills For Director, Employee Relations, Region Resume

  • Hands-on experience in developing and conducting vulnerability assessments
  • Strong working knowledge of all areas of human resources disciplines, including compensation, benefits and Workplace Safety
  • Experience conducting internal investigations dealing with issues such as sexual harassment, discrimination, workplace issues, etc.
  • Experience overseeing HR policies, programs and processes ensuring processes meet compliance and quality standards globally
  • Proactively tries to build effective working relationships with other people
  • Strong ability to influence people at varying levels in the organization
  • Demonstrate a strategic, consultative approach to resolving HR related issues within employee relations
6

Skills For Senior Director, Employee Relations Resume

  • Experience implementing diverse and high impact initiatives to support enterprise wide objectives
  • Experience identifying interventions to prevent / reduce workforce incidents
  • Experience evaluating information to determine compliance with company standards, policies, employment laws, and regulations
  • Experience in Labor Relations with responsibility for Collective Bargaining Agreements
  • Experience filing responses to Government Agency charges (e.g. EEOC)
  • Experience with continuous improvement and quality, such as Six Sigma or Lean Manufacturing
  • Experience using Case Management / Workflow tools (Salesforce, Remedy, Siebel, etc.)
  • Experience presenting trend and performance reports to appropriate stakeholders, executives and senior management
  • Skill to communicate diplomatically, both verbally and in writing, to carry out reasonable resolution for dispute management or conflict management
7

Skills For Director, Employee Relations & Policy Resume

  • Experience interpreting local India laws and other regulations in partnership with the employment law team to minimize risk to Mastercard
  • Strong communication with job share partner
  • Handle workplace investigation process and provide effective conflict resolution
  • Demonstrates political savviness and business acumen
  • Develop an effective ER escalation matrix to ensure complex ER matters are escalated and resolved in a way which is aligned with our Values
  • Develop Toolkits for effective management of ER/Policy Matters
  • Strong problem-solver, with ability to thrive in a fast-paced startup environment
  • Identify opportunities to influence and impact the employee experience at DPECP in a multitude of ways, including
8

Skills For Senior Director Employee Relations Resume

  • Develop training around effective management/employee interactions and other employment law matters
  • Experience presenting to executive level stakeholders to receive the necessary resources for success
  • Provide relevant business solutions, tools and resources to support and positively shape the employee experience
  • Combined 10+ years Employee Relations and/or Employment Law experience
  • Working knowledge of Hong Kong labor legislations, employment laws, common law and Equal Opportunity Commission practices, and emerging industry trends
  • Consulting with HRBPs to discuss solutions and working with Legal when appropriate
  • Delivering findings and making recommendations to resolve issues
  • Working knowledge of NY state employment laws
9

Skills For Director, Employee Relations & HR Resume

  • Expertise in developing, planning, directing and evaluating People Relations’ programs and matters
  • Oversee structure, planning the hiring, onboarding and training of Employee Relations Consultants and investigators as necessary
  • Responsible for authoring, maintaining & creatively interpreting all related policies/procedures in compliance with all applicable current Federal & State laws
  • Oversee and plan the hiring, onboarding and training of Employee Relations Consultants as needed
  • Reduce risk to organization by creating and executing on programs that are compliant with all federal/ state laws and align with our B3 culture
10

Skills For Director Employee Relations Resume

  • Create and facilitate formal and informal HR training on employee relations matters such as performance counseling, harassment and discrimination
  • Superior working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRB, Title VII, etc.
  • Conduct research of state and federal regulations, procedures and court decisions regarding HR related topics, executing compliance for the district
  • Maintains commitment to goals, measures own work to track progress, while identifying and resolving challenges
  • Manage formal disciplinary and complaint processes including proper documentation of highly sensitive or confidential information
  • Manage and develop end-to-end of Employee Relations process and prepare report by compiling data of labour cases
  • Create and maintain market-based, compliant employee policies.Own on-going revisions and communication strategy
  • Provide thorough and timely documentation in the ER CoE’s case management tracking tool

List of Typical Responsibilities For a Director Employee Relations Resume

1

Responsibilities For Director, Employee Relations Resume

  • Accountable for ensuring that the key performance indicators for the Shared Service Center are established, measured, and reported efficiently and effectively, while ensuring that work is delivered on time with the highest quality
  • Ensures service standards are monitored and levels are addressed consistently and fairly by establishing performance standards, along with team member coaching, and training to achieve appropriate levels of performance
  • Implements operational practices and reports, including quality audits, standard and ad hoc reports in order to identify issues and take actions to achieve performance goals and targets
  • Excellent listening and mediation skills
  • Quickly establish strong credibility at the executive level through demonstrated expertise, self-confidence, influencing skill and insight
2

Responsibilities For Director, Employee Relations Shared Services Resume

  • Effectively handle and prioritize multiple competing responsibilities
  • Strong workplace investigation skills
  • Strong collaboration skills across business areas, corporate functions and within HR
  • Excellent interpersonal, verbal and written communication skills with a disciplined approach to case documentation
  • Experience in employee relations and strong knowledge of employment law, including creating and implementing AAP plans
  • Plan and adjust work priorities to meet challenging priorities within available resources
  • Demonstrated experience driving change and process improvement
  • Effectively delegate and accomplish work through others
  • Experience implementing structure & process from Pre-IPO to public company
3

Responsibilities For HR-director, Employee Relations Resume

  • Solid understanding of the difference between a leader versus a manager
  • Establish and maintain effective working relationships with all department heads
  • Proven ability to manage conflict/challenge thinking
  • Strong understanding of all aspects of federal and state employment related laws, regulations, policies, principles, concepts and practices
  • Use of ER data to identify gaps in HR policies and practices and experience harmonizing HR practices for consistent application globally
  • Solid understanding of ER practices, laws, impacts
  • Demonstrate independent judgement and discretion and recognize when to escalate more complex matters to the AVP, ER and other key stakeholders as appropriate
  • Around 15 years of experience in HR, Employee Relations
  • Working knowledge of HR systems and programs including Microsoft Word, Outlook and Excel
4

Responsibilities For Director, Employee Relations Consulting Resume

  • Consultative support for the resolution on a variety of matters including performance management and addressing challenging interactions
  • Provide executive coaching to department leaders, offering feedback and advice on employee and organizational issues in a proactive and compassionate manner
  • Manage workplace accommodation requests including facilitating an interactive process as needed
  • Highly collaborative, and comfortable working with HR and Legal partners within a matrix environment
  • Measured success working in a fast-paced, high profile environment
  • Work with the business and within one’s team to highlight key trends in employee relations and actively drive training, systems and process improvement
  • Analytical and data management expertise along with ability to translate data into action planning
  • Prepare clear, complete, accurate and logical written oral and written reports using proper sentence construction, grammar and punctuation
  • To create brand-aligned Policy that supports the ‘Inspired People’ strategy of being the ‘Best place to be&#8217
5

Responsibilities For Director, Employee Relations, Region Resume

  • Manages India employee relations issues and develops programs to address areas of concern when necessary or educates on existing corporate programs
  • Coordinates planning with HRBPs, COEs and management to design and implement employee relations strategies
  • Inspire others through communicating company direction, strategy and values
  • Identify training needs, develop and deliver on a variety of Business Support topics
  • Delivers trend analysis of Employee Relations activity data to provide qualitative assessments of Company environment based on Employee Relations cases
6

Responsibilities For Senior Director, Employee Relations Resume

  • Accountable for continuous improvement and service delivery excellence throughout the Employee Relations Shared Services function by identifying and adopting best practices. Leverages the Service Management process (including SLA, OLA, and KPI reporting) and drives continuous improvement efforts
  • Oversees the Employee Relations Shared Services document management process and monitors performance to ensure that established standards are in place and are adhered
  • Collaborates and engages Employment Law, Loss Prevention, Compliance, HR Business Partners, Field Resources, HR Centers of Excellence, and other critical functional teams and leaders as needed to address Workforce Incidents
  • Provides leadership, direction, coaching, feedback and, where appropriate, discipline to and through subordinate team members
  • Serves as a role model for high quality customer service; ensures that the needs and expectations of all customers are consistently met or exceeded
7

Responsibilities For Director, Employee Relations & Policy Resume

  • Partner to address gaps in performance including drafting performance improvement plans, written warnings, and facilitating the necessary communications to drive an effective outcome
  • Lead/support cross functional HR projects and initiatives as needed
  • Strong knowledge of California and Federal employment practices, policies, legal & EEOC guidelines, as well as compensation, wage and hour, benefits administration. Global experience beneficial
  • Identifies and monitors trends, benchmarks and performance standards to provide qualitative assessments of Company environment based on Employee Relations cases
  • Partners with Legal and Compliance to ensure disciplinary documents meet internal DSAC needs, legal requirements, and external benchmark standards, and that organizational requirements are met on local, state and federal laws, including adherence to State and Federal posting requirements and the creation of the Affirmative Action Plan (AAP)
  • Develops and creates communication plans to support the implementation of programs and practices
8

Responsibilities For Senior Director Employee Relations Resume

  • Ensures a diversity lens is applied to all employment policies and decisions
  • Prepares, coaches and guides HR Generalists, managers and employees on performance management techniques, including delivery of performance feedback and following a progressive discipline methodology
  • Partner and collaborates with legal, compliance and/or audit departments to promote respect and integrity in the workplace and to respond to employee relations concerns, as needed, including investigating and responding to workplace complaints
  • Provides strategic counsel to senior management addressing complex personnel issues with a diverse and varied workforce. Oversee smooth implementation of agreed upon solutions
  • Develops positive business relationships with employees and key executive stakeholders through ensuring that employee relations issues are addressed in a comprehensive and collaborative manner to yield agreed upon results
  • Provides practical, problem solving, even-handed solutions while serving as a trusted and confidential resource within the HR department with an open door to all employees
  • Prior employee relations or labor relations experience is required
  • Proven ability to partner with leaders at all levels to provide effective and strategic employee relations counsel
9

Responsibilities For Director, Employee Relations & HR Resume

  • High attention to detail and the ability to meet strict deadlines
  • Develop strategy plans to evolve the ER CoE and manage a team of highly experienced ER Advisors. Oversee the management of investigation and resolution of in-scope complaints of the highest complexities and sensitivities, ensuring quality investigations of in-scope complaints are conducted in an objective and thorough manner
  • Shape culture and employee engagement by promoting positive employee environment
  • Evolve and expand the ER function and services globally
  • Deliver consistent employee and labor relations practices and policies across the company that are sustainable, executable and flexible
10

Responsibilities For Director Employee Relations Resume

  • Manage the ethics hotline and analyze the data from the ethics hotline and employee complaints to identify trends and develop proactive risk mitigation solutions
  • Have 5 to 10+ years of managing Employee Relations function including implementing and expanding the scope of services. Ability to lead ER CoE. Have a track record for adding value to business partners and employees, leveraging HR and business expertise to drive innovation and change
  • Working closely with HRBPs and business managers to develop investigation plans
  • Collaborate with internal partners, including HR, Legal and leadership teams
  • Systematically evaluate People Relations processes, optimize design changes and improvements to better meet evolving needs
  • Facilitate comprehensive training presentations that advance leadership practices, principles, and objectives

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Work Experience

  •  Detailed business analysis/requirements definition across our data and core capabilities streams of delivery   •  Direct, daily interaction with business & operations reporting SME’s to manage the information flow and delivery of key project milestones   •  Work with Controls a...
Professional Skills

  •  Strong project management skills, proven o...
  •  Strong analytical skills alongside the abi...
  •  Proven managerial skills including setting...
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