Dir-program Resume Sample

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Toy Hyatt
614 Hansen Shores,  Boston, MA
+1 (555) 965 6491

Work Experience

Dir, Program Management
12/2015 - PRESENT
Phoenix, AZ
  • Cultivate strong relationships with customers and the Company’s senior leaders to ensure all customer needs and shareholder expectations are met
  • Demonstrate alignment with the sector’s cultural principles and model safe and ethical behavior
  • Oversee, direct and plan activities associated with Operational Framework requirements (OAS, IBPP, QBR’s, Phase Reviews, CSR’s, LCM)
  • Certified Diabetes Educator (CDE) through the National Certification Board for Diabetes Educators OR
  • Board Certified- Advanced Diabetes Management (BC-ADM) through the American Association of Diabetes Educators
  • Initiates, organizes, plans, authorizes work, manages, controls, manages change and closes out assigned programs according to the company’s Integrated Project Management Processes
  • Overall industry experience with 10 years’ experience in Program/Project Management
  • Defines the project deliverables, communicates and documents
  • Maintain project plans, schedules, deliverables across all impacted areas of the project
Asst Dir-program Manager
11/2012 - 07/2015
Houston, TX
  • Understanding, tracking and resolving project issues and team conflicts. Ability to resolve conflicts and escalate un-resolvable issues
  • Track, report projects progress, prepare status reports to stakeholders and senior management
  • Manage project resources, budgets and address discrepancies between projected and actual expense and timelines
  • Oversees delivery and completion of all projects assigned to their teams - project scope on time
  • Guides team transparency - clear and accurate project metrics
  • Fosters team predictability - using metrics to inform future planning
  • Drives their teams to continuously retrospect and improve - investment in the future and smarter actions today
  • Coaches their project teams to adopt best practices for the development of products using Agile development methodologies
Senior Dir Program Management
03/2008 - 07/2012
Chicago, IL
  • Compiles status reports for peers and upper management regarding status of teams and projects - timely and detailed
  • Facilitates coordination with other Content Program teams and other company teams in the US and oversees
  • Owns inter team activities at the Content Program level
  • Engage actively in the company PMO community
  • Conduct ad-hoc analysis, presentations, and special projects as needed
  • Helps define the overall objectives and key deliverables for the project; identifies and tracks key measures of success within the Support Services team. Ensures the development of a comprehensive plan that incorporates deliverables, accountabilities, budget and timelines. Provides regular status reporting on actual vs. plan progress, as defined by company standards
  • Utilizes strong stakeholder management, communication, facilitation and influencing skills. Develops and utilizes strong working relationships to ensure thorough and effective management of assigned project deliverables. Engages closely with business partners, vendors, technology and project management staff to ensure agreement/alignment of objectives/deliverables by all constituencies


DePauw University
2003 - 2007
Bachelor's Degree in Computer Science

Professional Skills

  • Strong human relations skills and solid organizational abilities
  • Strong critical thinking and creativity skills along with the ability to exercise sound judgment by making decisions based on accurate and timely analyses
  • Excellent oral and written communication skills and ability to transfer information easily to team members, stakeholders and senior managers
  • Excellent communication and presentation skills with the ability to develop clear and detailed plans
  • Excellent communication and presentation skills at all levels within an organization
  • Demonstrated experience in supporting / leading large-scale project initiatives to successful completion and implementation
  • Demonstrated finance and business acumen; experience developing business cases

How to write Dir-program Resume

Dir-program role is responsible for research, integration, finance, credit, training, database, reporting, design, travel, government.
To write great resume for dir-program job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Dir-program Resume

The section contact information is important in your dir-program resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Dir-program Resume

The section work experience is an essential part of your dir-program resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous dir-program responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular dir-program position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Dir-program resume experience can include:

  •  Detail-oriented disposition and clear, concise communication skills
  • Experience with facilitating and conducting organizational assessments and organizational development trainings, both with individuals and groups
  •  Experience managing teams
  •  Thorough understanding of the technologies used in software development
  • Actively manages department budget and works with Finance partners to address variances
  • Oversee the Program Manager Team and ensure the coordination and completion of assigned software development projects throughout the organization that meet the required specification and quality goals

Education on a Dir-program Resume

Make sure to make education a priority on your dir-program resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your dir-program experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Dir-program Resume

When listing skills on your dir-program resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical dir-program skills:

  • Effective people management and influencing skills
  • Excellent decision-making skills and business judgment
  • Experience in program management in a high growth, dynamic, rapidly changing technology environment, including personnel management experience
  • Leverage knowledge, skills and capabilities across the business area to deliver these best value solutions to the warfighter and our customer set
  • Experience developing training materials and researching training content related to organizational development
  • Experience with grant writing, grant administration and monitoring and reporting

List of Typical Experience For a Dir-program Resume


Experience For Dir, Program Management Resume

  • Self-starter, self-motivator, willing to do what it takes to get the job done
  • Collaborate with the cross functional teams to execute on transformational programs that include new processes, systems, and change management
  • Successfully lead the delivery of projects in a highly matrixed organization
  • Review and approve all project plans for conformance and program strategy
  • Act as the communication conduit to executive sponsors
  • Help program management stakeholders and organizational leadership foster project management-oriented culture and mindset

Experience For Asst Dir-program Manager Resume

  • Create program management roles and team configurations
  • Sufficient technical knowledge and experience to be able to communicate effectively with the multiple organizations within the company and to check and review their plans and progress
  • Strong interpersonal leadership skills and ability to commit, influence, motivate, and successfully manage teams while working in a matrix or dotted line management structure and with teams that are not direct reports
  • Strong organization skills and ability to prioritize in the face of multiple project demands with focus on critical details
  • Leads the program management function for the site business to achieve overall goals and objectives

Experience For Assc Dir-program Manager Resume

  • Ensures programs are managed through their lifecycle in accordance with Meggitt’s Program Lifecycle Management (PLM) process to create operating profitability against budgeted standards and improve program execution performance
  • Provides strategic oversight and business direction across the decision-making roles and responsibilities within all assigned new and legacy programs to deliver contractual and business case commitments across a portfolio of programs through rigorous scope, cost, schedule, and risk management
  • Owns the customer relationship; manages feedback, expectations and escalations
  • Creates and revises detailed program plans, policies and guidelines local to the site; ensures compliance with government regulations and management objectives
  • Supports new business opportunity development and bid and proposal activities to ensure program baseline plans for scope, cost, schedule and risk are robust and executable
  • Leads and develops a team of Program Managers to improve their technical and management competencies

Experience For Senior Dir Program Management Resume

  • Provides input to monthly, quarterly and annual business plans. Presents program status to customers and internal senior level management
  • Supports site initiatives and transformation efforts in accordance with Meggitt Production Systems (MPS) as a member of the Site Leadership Council (SLC)
  • Ensures programs are managed through their lifecycle in accordance with Meggitt’s Program Lifecycle Management (PLM) process
  • Provides senior level leadership and oversight to deliver contractual and business case commitments across a portfolio of programs through rigorous scope, cost, schedule, and risk management
  • Drives PLM and Program Management process improvements to improve program execution performance
  • Supports new business opportunity development, and bid and proposal activities to ensure program baseline plans for scope, cost, schedule and risk are robust and executable
  • Effective communication skills, with the ability to clearly and concisely articulate ideas, concepts, and proposals to support programs

Experience For Dir-program Manager Resume

  • Experience with Database infrastructure Optimization and Process Optimization Skills
  • Experience with database management and fluency in program languages i.e. SQL, Python
  • Results oriented and resourceful leader, capable of quickly taking control of responsibilities in a fast paced environment
  • Build and develop long lasting relationships and partnerships across a broad range of business and support groups
  • Conduct project presentations
  • 0KA000_C4ISR & ES

List of Typical Skills For a Dir-program Resume


Skills For Dir, Program Management Resume

  • Proven ability to establish and maintain effective working relationship with all levels of personnel and other departments
  • Experience managing programs as collections of projects working toward a common objective, including program level scoping, budget and schedule challenges
  • Adapts to changing environment, shifting priorities and uncertainty
  • Experience working in a military / defense programs
  • Seven years’ experience managing projects and programs to meet business and regulatory requirements is required
  • Work experience, preferably in management consulting with exposure to the financial services industry
  • Experience working in service provider program management
  • Surface competing priorities at the program level

Skills For Asst Dir-program Manager Resume

  • This role is much broader than technical project management and requires experience beyond working with just development or product groups
  • Capitalize on government and industry relationships and performance outcomes to enable cost effective capabilities
  • Ensures the consolidation of product requirements and development of relevant documents for internal and external use
  • Working with the ECS Support Leadership deliver outcome oriented product support strategies (PBL) that are flexible and responsive to customer needs
  • Understanding of the technologies used in software development
  • Directs managers interactions with internal marketing and external sales teams to pursue new opportunities emerging from existing programs
  • Build teamwork across the supply chain by balancing horizontal and vertical sustainment capabilities and solutions
  • Provides strategic oversight and business direction across the decision-making roles and responsibilities within all assigned new programs
  • Seeks to create operating profitability against budgeted standards

Skills For Assc Dir-program Manager Resume

  • Coordinate the sharing of resources among constituent projects. Oversees schedules and directs multidisciplinary team resources
  • Responsible for stakeholder management, project tracking, data analysis, and serve as a delivery champion
  • Identify cross functional dependencies and drive coordination with product management, customer operations, marketing, finance, and sales
  • Drive best-in-class reliability into all of our products
  • Secure the role as a Product Support Integrator (PSI) or Product Support Provider (PSP) for our installed base of EW products and test solutions
  • Familiar with a variety of project management field’s concepts, best practices, and procedures
  • A true passion for customer service is required
  • Manage multiple or complex projects from definition to acceptance, in accordance with company defined processes and procedures
  • Perform planning, tracking, and reporting of program initiatives. Maintain project metrics, communicating project status, issues, and requirements both verbally and in writing

Skills For Senior Dir Program Management Resume

  • Manage a global workforce: Identify candidates for growth, quickly identify personnel issues and react decisively
  • Coordinate complex project scheduling activities including identifying project task dependencies and resource requirements, and assessing project risks/mitigation strategies. Interface with key customers to achieve project goals
  • Responsible for budgeting, capital appropriations, and project cost estimating
  • Serve as key escalation point for all technical and customer issues
  • Support sales with growth of the managed services business
  • Knowledge of applied mathematics, finance and credit risk is an asset
  • Expertise in leveraging different types of project, portfolio and program management practices / methodologies with current working experience in an Agile environment
  • Solid experience with project management methodology
  • Possess a strong technical background to understand and evaluate the technical specifications, requirements and capabilities associated with the program

Skills For Dir-program Manager Resume

  • Able to understand needs and values of stakeholders and team members and apply that understanding to motivate behaviors and results
  • Demonstrated ability to manage complex cross-functional teams and processes, with expertise in at least one functional area; has to be able to assess validity of overall program/project strategy and deliverables
  • Consistently communicate team's activity with Senior Directors and Managing Director
  • Coach the project team to adopt best practices for the development of products using Agile development methodologies
  • Exceptional leadership and strategic thinking capabilities along with the ability to interface with cross-functional disciplines; using excellent interpersonal skills to drive tasks to completion

Skills For Senior Dir-program Management Resume

  • Builds and develops effective teams that apply their diverse skills and perspectives to achieve common goals
  • Exceptional leadership skills to influence and motivate cross functional teams that are not direct reports
  • Demonstrated ability to manage multiple activities and projects
  • Training and experience in applying Program Management standards (e.g. PMI, CMMI) and tools (e.g. SAP, Project Server) to a business. Key process areas include: program planning, monitoring and control, integrated program management and risk management
  • Knowledge, experience and application of program lifecycle management (PLM) across large, complex programs at a business unit level with Solid experience with project management methodology
  • Effective stakeholder engagement and change management in driving improvement initiatives
  • Plans and prioritizes work across multiple activities and programs to meet commitments. Holds self, team and organization accountable to meet commitments
  • Strong customer focus and relationship management. Uses Voice of the Customer to drive improvements within Program Management and the business

Skills For Dir Program Mgmt-truven Resume

  • Knowledge, experience and application of program lifecycle management (PLM) across large, complex programs at a business unit level
  • Maintains a strategic mindset in program decision making and problem solving that considers organizational impacts
  • Drive the development process of our suite of credit risk software products & solutions, from the initial design through all stages of development and stabilization leading up to the release
  • Promote investigation and application of new technologies and industry trends
  •  Thorough knowledge of software development processes – especially Agile practices – is essential

Skills For Dir, Program Management R&D Resume

  •  Knowledge of applied mathematics, finance and credit risk
  • Knowledge of topics related to organizational development, including grant writing, board development, fiscal management, strategic planning and succession planning
  • Administer the community grant application and award process by monitoring applicant eligibility, consulting with applicants during the application and review periods, developing an application scoring rubric and grant review committee, and tracking funding awards by award type, geographic region and funding level
  • Monitor the performance of grant recipients by reviewing monthly progress reports and fiscal invoices and conducting monitoring and technical assistance site visits
  • Develop organizational assessment surveys and leadership interview guides and assist with conducting assessments, interviews and other surveys with organizational leaders and program stakeholders
  • Based on assessment finding, research training content areas and assist with development of training materials and presentations
  • Leads the program management function for a business or a group of businesses to achieve overall goals and objectives

Skills For Asst Dir, Program Resume

  • Creates and revises detailed program plans, policies and guidelines; ensures compliance with government regulations and management objectives
  • Collaborates and partners with other internal functions to accomplish product design, production, delivery and support of products
  • Oversees the development of ROI analyses, opportunity business plans and product development road maps based on specific customer service requirements
  • Manages risks on program level and ensure appropriate risk management on commercial, projects and in-service level
  • Leads and directs work for team of employees as defined by business needs
  • Responsible for the coordination and completion of assigned software development projects throughout the organization that meet the required specification and quality goals
  • Coordinate the construction of product roadmaps and serve as the central interface between groups working together on product strategy, design, development, testing and overall quality management
  • Manage delivery of initiatives by leading & facilitating backlog grooming sessions, quarterly release planning, bi-weekly Iteration planning, daily scrums; leading scrum teams and co-ordination between project teams
  • Develop, maintain and presents comprehensive project plan / milestones to project sponsors, management, executives and external stakeholders. Obtains all necessary internal and external support and approval

Skills For Dir, Program Manager Resume

  • Provide overall program transparency through bi-weekly reports and quarterly release close document
  • Drive team accountability via. adherence to set plans, schedules and scope
  • Monitor & manage the critical path, contingencies, scope changes and budget
  • Identify and manage program risks, serve as escalation to resolve program issues, help remove roadblocks
  • Lead and enforce Agile practices like show & tell, daily scrums, continuous delivery, estimation etc
  • Contribute towards continuous improvement of Agile management practices and processes
  • Be an agent of change to help develop and implement programs for complex global initiatives, including cross functional work breakdown structures, detailed project schedules, budget, deliverables, reviews, and success metrics
  • Collaborate with various areas of the organization to identify resource, budget, and time constraints and provide direction on finding solutions to issues
  • Drive large foundational operations projects that scale across sales, finance, marketing, product management, and service teams

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