Dining Services Resume Sample

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Karlee Mayert
5563 Metz Rue,  Houston,  TX
+1 (555) 339 8723

Work Experience

Director of Dining Services
03/2016 - PRESENT
Houston, TX
  • Department’s needs and assign a sufficient number of food services personnel for each tour of duty
  • Ensure that appropriate identification documents are presented prior to employment and that such records are maintained in the employee’s personnel records
  • Report occupation exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility’s policies and procedures governing accidents and incidents
  • Embrace Consulate Health Care’s live core values of compassion, honesty, integrity, respect and passion, and incorporate them into one’s daily job factions
  • Make weekly inspections of all food services functions to ensure that quality control measures are continually maintained
  • Be prepared to handle emergencies as they occur (i.e., rescheduling work assignments and work schedules etc.)
  • Work with the facility's consultants as necessary and implement recommended changes as required
  • Ensure that the unit is prepared and staffed for opening and closing
  • Set the register and receive various payments from customers; account for receipts at the end of the work shift or daily operation
Dining Services
03/2010 - 02/2016
Dallas, TX
  • Maintain records of foods wasted, and any adjustments for supervisor/manager
  • Participate in cleaning and sanitizing display areas, work surfaces and equipment according to best practices and health standards
  • Comply with applicable health and safety rules and maintaining liaison with UW Environmental Health and Safety, who is the current Public Health authority
  • Respond to questions and complaints in a positive, constructive, and timely manner
  • Ensure compliance with all state and local laws and regulations, University, and department policies and procedures
  • Work towards increasing sales through consistency of service and products
  • Work consistently to maximize the use of labor on hand
  • Work consistently to maximize productivity and the financial goals of the location
  • Upervisory experience in a Hospitality, Service and/or Clinical environment is required
Dining Services Assistant
02/2005 - 09/2009
Los Angeles, CA
  • Maintain an inventory system to track inventories and to make sure inventories are maintained in the most cost-effective manner, minimizing over-ordering and tracking waste
  • Stock the display case and shelves and ensure that all food items are attractively displayed, that they meet basic quality standards, and that they are properly rotated, identified and priced. Keep display cases full throughout the day
  • Prepare and serve coffee, espresso and other cold beverages for customers. Assemble and provide beverages and other light refreshment for on-campus events
  • Instruct and monitor staff on preparation of food and beverages to insure that department and vendor standards for quality, portioning and consistency are followed, making corrections as needed
  • Monitor prepared foods for compliance with Washington State health code regulations, including taking and recording food temperatures before the food leaves the production area
  • Check and maintain par stock levels daily
  • Order and maintain all supplies, materials, and services to meet customer needs


California State University, Los Angeles
2000 - 2005
School's Degree in Restaurant Management

Professional Skills

  • Demonstrated experience in working in a diverse and dynamic environment and strong evidence of a student-oriented, customer-centered focus and philosophy
  • Strong Microsoft Office skills, including Excel, Word, PowerPoint and Adobe Acrobat
  • Demonstrated computer skills in Microsoft Office Suite
  • Strong written , verbal , and communication skills
  • Promoting the development of skills/training of all employees
  • Prior nursing home/senior living community/rehabilitation hospital foodservice management experience required
  • One year of experience in food service operation; OR, any equivalent combination of experience, training and/or education

How to write Dining Services Resume

Dining Services role is responsible for training, computer, microsoft, interpersonal, software, education, customer, retail, finance, credit.
To write great resume for dining services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Dining Services Resume

The section contact information is important in your dining services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Dining Services Resume

The section work experience is an essential part of your dining services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous dining services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular dining services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Dining Services resume experience can include:

  • Effectively resolves any issues with customers regarding their transaction
  • Ensures that all stations are clean, well-stocked, and presented effectively
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
  • Country club, upscale hotel, retirement community experience strongly desired
  • Effectively guide and lead staff
  • German and English language skills are essential

Education on a Dining Services Resume

Make sure to make education a priority on your dining services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your dining services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Dining Services Resume

When listing skills on your dining services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical dining services skills:

  • Strong interpersonal skills and ability to manage others effectively in a high pressure environment
  • Needs to have good communication skills to instruct student workers though out the day to help with food preparation tasks
  • Excellent numerical and data entry skills
  • Multitask; strong organizational skills and attention to detail
  • Demonstrated ability to effectively manage labor and workforce needs of a multi-faceted operation
  • Be an effective team player and be flexible in adjusting to changing work priorities

List of Typical Experience For a Dining Services Resume


Experience For Director of Dining Services Resume

  • Maintain excellent customer service by planning, developing and implementing new menus and ideas
  • Maintains excellent relationships with the client, residents and families
  • Supervisory experience in food service operations or healthcare related environment
  • Receive ordered products, return damaged goods, and stock display shelves
  • Demonstrated ability to identify training needs and provide development opportunities to staff at all levels of the organization
  • Efficiently operate a cash register and credit card machine when needed
  • Working knowledge of PC applications (Excel, Outlook, PowerPoint, Word), required
  • Using the Computrition Purchase Requirements Report to determine items needed & quantities to be ordered

Experience For Dining Services Supervisor Resume

  • Working knowledge of (or ability to learn quickly) MS Office (Word, Excel, Publisher especially)
  • Marketing and promotional program management
  • Working knowledge of food service equipment
  • Hiring of all new management staff and staffing in general
  • Responsible for assisting in onboarding, training, promoting professional growth, and development of the dining services team
  • Prepare the annual budget including projecting food costs using USDA reports and Dining Services expansion plans
  • Responsible for inventory taking, up keeping, price checking, shelf tag creation and maintaining the inventory system (where applicable)
  • Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off-duty staff as needed

Experience For Director, Dining Services Resume

  • Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions
  • Assists with assessing, planning, implementing, and evaluating the department’s goals and objectives
  • Responsible for opening and closing the unit and securing the unit and all store rooms depending on schedule
  • Assist in ordering by sending orders on a daily basis, updating prices through CBORD system and recosting menus
  • Responsible for proper dish washing and sanitizing, including food preparation areas
  • Set up the serving area according to the menu and defined standards
  • Takes leadership role when Dining Services Director/Executive Chef is off or out of the building

Experience For Dining Services Attendant Resume

  • Cash handling procedures to include; balancing drawers, and main bank, cash deposits, change orders and daily income statement
  • Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings
  • Maintain cleanliness of dining room and kitchen areas: sweep, mop floors, clean dining room tables and chairs, clean kitchen surfaces and equipment
  • Maintains consistent inventory and flow of bagels while supporting daily catering goals
  • Provide direction for Dining Service’s marketing strategy, social media and web presence

Experience For Dining Services Attendant, Senior Resume

  • Menu engineering/planning and food presentation
  • Knowledge of the techniques used in mixing food (e.g., gelatin, pancake batter, salad dressing, scrambled eggs, etc.)
  • Analyze dining services operations and sales, developing methods to achieve goals
  • Work well under pressure meeting multiple and sometimes competing deadlines
  • Use kitchen utensils in portioning or serving food
  • Responsibility for ensuring proper presentation, portion control, and maintenance of proper serving temperatures and HACCP standards

Experience For General Manager, Dining Services Resume

  • Work with the Executive Chef and management team in creating menus and providing top quality food
  • Determines appropriate steps to train and assist Community dining managers and dietitians
  • Follow proper food handling procedures and keep work area clean and sanitized
  • Sets, clears, and sanitizes tables; washes dishes, silverware, pots and pans and puts them away; rolls silverware and sets up dining rooms
  • Responsible for proper food storage and handling at all times
  • Adheres to program standards including safety and cleanliness standards
  • Assist Director of Conference & Food Service in addressing disciplinary issues within the kitchen
  • Basic knowledge and understanding of Microsoft Office Suite (Word, Excel, Publisher)
  • Insure Team Prepare census required quantities of food, following standardized recipes, within required production schedule and sanitation standards

Experience For Dining Services Lead Resume

  • Insures FIFO is being followed and cooler is purged each day of outdated product, dairy is rotated from main cooler to dairy cooler
  • Directly reports to Dining Services Director/Executive Chef
  • Open kitchen and turn on equipment by exercising safety, sanitation and security procedures
  • Close kitchen and shut down equipment by exercising safety, sanitation and security procedures
  • Determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations
  • Supervise and monitor cashier functions, operation, and reports before,during, and after meal periods
  • Is aware of and serves proper portions to customers and reinforces proper portioning to staff
  • Knowledge of food service operations including large quantity food preparation

Experience For Dining Services Assistant Resume

  • Maintains a monthly operating report to analyze performance to budget and ensures financial goals are met
  • Set-up and replenish serving lines
  • Scrape and prewash dirty dishes, silverware, glassware, and cooking utensils
  • Administers and maintains the Director’s or Manager’s calendars using Microsoft Outlook. Schedules meetings and appointments
  • Oversee the development and selection of menu items insuring food is merchandised in accordance with acceptable retail food service standards
  • Maintains all kitchen equipment according to set guidelines
  • Follows kitchen and satellite daily and weekly cleaning checklist

Experience For Executive Chef-dining Services Resume

  • Assists with the responsibility for ensuring the food offered to the residents, guests, and employees of the community is of superior quality
  • Oversees trayline and cafe feeding
  • Works with the Chef in creating nutritious and top quality food for the students
  • Roll out new culinary programs in conjunction with marketing and culinary teams
  • Works with team members to understand the expectations of bagel products, proper handling, new directives, and customer orders
  • Set up or break down dishwashing area
  • Sort and rinse dirty dishes, glasses, tableware, and other cooking utensils

Experience For Dining Services Manager Resume

  • Place rinsed items in racks to send through dishwashing machine
  • Carry clean dishes to cook’s line and other proper storage areas. Rewash soiled dishes before delivering
  • Change dishwater in dishwashing machine and/or sinks as instructed
  • Work with the Center for Regional Academic Outreach, Athletics and other campus groups in Summer Camp/Conference planning
  • Work with Dining Services Supervisors and staff to provide customers with the best service and quality product
  • Do dishes and cleaning projects as assigned by supervisors
  • Prepare concession food for customers during events

List of Typical Skills For a Dining Services Resume


Skills For Director of Dining Services Resume

  • Provides training for new employees; evaluates employee’s skills and provides additional training as needed
  • One year of experience if food service operation; OR any equivalent combination of experience, training and/or education
  • Creating a pleasant dining experience for those dining in the community dining venues
  • Supervisory experience including hiring, training, and scheduling of employees
  • Good physical condition as job requires considerable walking, long periods of time on your feet with some lifting and bending
  • Knowledge and experience in handling money including making change
  • Develops team members through appropriate training, coaching, and mentoring to ensure strong operational performance

Skills For Dining Services Supervisor Resume

  • Possess a good understanding of point of sale systems, including meal plans, debit accounts, cash prices and cash handling
  • Strong emphasis on local sourcing, sustainability and scratch cooking
  • Previous off campus food service experience or two semesters working for Dining Services
  • Ensure accurate accounting standards are upheld. Actively ensures effective cost controls management is in place
  • High end hospitality dining experience required

Skills For Director, Dining Services Resume

  • Experience with food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • High volume production and catering experience is benefitial
  • Maintains excellent relationships with students, guests, client, and dining department staff
  • Experience with exposition cooking needed
  • Serve as senior kitchen manager and manage all staff and assignment of tasks to ensure effective meeting of all meal preparation deadlines
  • Operate dishwashing machine
  • Previous food and beverage experience in a similar position, preferably with handling large trays

Skills For Dining Services Attendant Resume

  • Food items are produced by the ability to chop, measure, and mix ingredients, etc., by hand or using power operated equipment
  • Operate and supervise the operation of food service equipment following manufacturer’s guidelines
  • Lift cases of canned goods, bags of foodstuff, and heavy kitchen implements
  • Demonstrate responsible behavior and attention to detail
  • Respond appropriately to supervision. Make every efforts to follow policy and cooperate with supervisors
  • Aligns behavior with the needs, priorities and goals of the organization
  • Skill in operating various institutional and commercial kitchen equipment (such as broilers, grills, fryers, etc)

Skills For Dining Services Attendant, Senior Resume

  • 6 months of dining services experience
  • Experience working in food service, retail or other customer service related business
  • At least one (1) year of dining services experience appropriate to the work assignment
  • At least Two (2) year of dining services experience appropriate to the work assignment
  • Previous experience working in a Starbucks location
  • One year of experience in a restaurant/bakery setting as a chef or baker
  • Previous experience with cleaning and sanitation procedures

Skills For General Manager, Dining Services Resume

  • Any combination of experience, training and/or education approved by the Human Resources Department
  • Any equivalent combination of experience, training, and/or education approved by the Human Resources Department
  • Experience with inventory management and monitoring of labor and food costs
  • Food service experience, including 4 years at the management level
  • Experience in banquet operations and execution of catered functions
  • Experience in college or university espresso café

Skills For Dining Services Lead Resume

  • One year commercial or institutional food service experience
  • Experience in Hospitality field is required
  • Experience with food preparation based on a pre-designed program for diet and/or weight-loss needs
  • Hospitality oriented work experience (e.g. hotel, mid-scale or high end restaurant)
  • Fast food experience does not qualify
  • Work experience in a high volume meal prep (500+ meals) food production operation
  • Understand and demonstrate pro-active fiscal management responsibilities
  • Serve food with good customer service

Skills For Dining Services Assistant Resume

  • Two or three years' experience in the Food Service Industry or retail
  • Maintain excellent relationships with customers, guests and client as well as other departments
  • Three to five years of foodservice operation experience
  • Maintain excellent relationships with students, staff and client as well as other departments
  • Leads and monitors effective customer service practices within the units
  • Contract-managed service experience – highly desirable

Skills For Executive Chef-dining Services Resume

  • Experience with state, federal and local regulatory agency inspections
  • Contract-managed service experience -highly desirable
  • Previous contract-managed service experience is desirable
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations
  • Lead and monitor effective customer service practices within the unit
  • Food service management experience
  • Hiring, orienting, training , evaluating and supports growth of dining service associates
  • Hiring, orienting, training, evaluating and supports growth of dining service associates

Skills For Dining Services Manager Resume

  • Onboarding, training, promoting professional growth, and development of the dining services team
  • Serving meals timely and that are palatable and appetizing in appearance. Performs proper setting of dining room and tables
  • Working knowledge of all restaurant functions, table-side service and large and heavy tray handling being in excess of 30 lbs or more
  • Cleaning and sanitizing practices as they relate to food service operations
  • Supervising the dining service team of 10 employees
  • Working knowledge of all restaurant functions, tableside service, and large and heavy tray handling
  • Ordering of various office supplies as needed
  • Purchasing of food and supplies
  • Pricing methods and techniques

List of Typical Responsibilities For a Dining Services Resume


Responsibilities For Director of Dining Services Resume

  • Culinary creativity and plate presentation skills, required
  • Three years progressively responsible experience in food service industry which includes one year supervisory experience; OR,
  • Experience working with fresh produce which includes: inventory, ordering, preparing (i.e. washing, handling, cutting, etc.)
  • Experience and working knowledge of food service operations including sanitation standards, food preparation and food service equipment
  • Receive and give direction to a diverse staff with varying skill levels to produce successful outcomes

Responsibilities For Dining Services Supervisor Resume

  • Ten years of food service management level experience preferably in college food service or other high-volume, high-quality food service/hospitality operation
  • Food service management experience
  • One year commercial or institutional food service experience OR
  • Experience in food service Certification of Servsafe Class
  • Working in a Hospital or Living Centers
  • Responsible for opening and closing the unit and securing the building depending on schedule
  • Supervise all aspects of Dining Services staff, including but not limited to performance evaluation, scheduling, counseling, training

Responsibilities For Director, Dining Services Resume

  • Serve as receptionist, answering phones and walk-in questions and handling incoming and outgoing mail
  • Is alert to utilizing, ordering and using food products to avoid waste
  • Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards
  • Supervise dining room activities during meal service and assist with serving, as needed
  • Familiarity with all phases of food purchasing, preparation, production control, merchandising and service
  • Staff training and development, including student staff
  • Supervises the daily operation of the unit including food production, staffing, operations, budgets and labor

Responsibilities For Dining Services Attendant Resume

  • Use of computer (eye and hand strain). No regular lifting requirements, occasional lifting up to 50 pounds
  • Coordinate dining services sustainability efforts. Collaborate with other campus and community partners in furthering sustainability practices
  • Responsible for special dining functions and vending operations, as required
  • Attends all summer job fairs to promote hiring with incoming freshman
  • Attends all summer orientations and job fairs to promote hiring with incoming freshmen
  • Counts beginning and closing inventory
  • Full culinary management of food service operation to include inventory, ordering and receiving
  • Manages controllable costs including: food, labor, paper, cleaning & other

Responsibilities For Dining Services Attendant, Senior Resume

  • Responsible for hiring qualified/capable staff, their orientation, training, development and the completion of their probationary review
  • Retail merchandising and marketing
  • Sustainability initiatives and understanding of broader context of social and environmental initiatives related to dining services
  • Cooks and completes regular and modified diets foods, using standardized recipes and a variety of utensils and cooking equipment,
  • Stand up to 90 minutes at a time during the work day, varying stance and postures
  • Use, handling, or exposure to hazardous materials. Various cleaning agents are used in the kitchen
  • Responsible for conducting training and daily meetings

Responsibilities For General Manager, Dining Services Resume

  • Completion of payroll reporting on a weekly basis for all Dining Services staff members
  • Attends all required training
  • Maintain a customer service and student-centered philosophy and focus in all dining services operations
  • Manage all campus dining service units
  • Short and long-term planning for facilities improvements and equipment replacement/upgrades
  • Develop and manage Dining Service budget

Responsibilities For Dining Services Lead Resume

  • Manage meal plan rates and food service pricing for entire department
  • Handle documents while maintaining a high level of confidentiality
  • Maintain DU Dining social media pages
  • Record trafficking data in google spreadsheets
  • Help set-up and run dining promotions
  • Assist with planning and execution of special events and catered functions
  • Develops, administers and manages the budget for dining services. Prepare and make presentations as needed

Responsibilities For Dining Services Assistant Resume

  • Cleans dining room tables and sanitizes, clean chairs, washes dishes, silverware and puts them away
  • Keeps satellite kitchen neat, clean, and orderly during shift
  • Serves food on plates in an asthectically appealing manner
  • Serves regular and modified diets on satellite units to residents using proper procedures and resident tray cards
  • Assists with profit and loss and budgeting as it pertains to this account
  • Credentialed in one (1) or more of the following areas

Responsibilities For Executive Chef-dining Services Resume

  • Handle food according to established health and safety guidelines
  • Follow up with supervisor on cash handling discrepancies
  • Insure that box labels are facing outward
  • Other certifications in accordance with regulatory agencies governing the center
  • Ability push and/or pull carts weighing up to 250 pounds
  • Occasional weekend or evening hours as necessary

Responsibilities For Dining Services Manager Resume

  • Vacation limited during key campus times (Welcome Week, buy-back periods, etc.)
  • Communicates resident feedback regarding likes and dislikes to supervisor when noted that the tray card is not accurate
  • Notifies supervisor on duty any time foods are not at proper serving temperature so problem can be corrected immediately
  • Responsible for cleanliness of unit and store rooms and that all staff (including yourself) follows proper sanitation and safety procedures
  • Schedule, train and supervise student staff maintaining quality service in all areas on a daily basis
  • Knowledge of cash handling procedures and Micros registers. Responsible for daily verification of cash drawers as needed
  • Responsible for input of billing
  • Assist General Manager and Assistant Manager in ordering products for Sol’s when applicable
  • Knowledge of all aspects of the Corner Store, capable of filling shifts when required

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