Data Center Manager Resume Sample

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Rudolph O'Keefe
751 Freddy Freeway,  Detroit,  MI
+1 (555) 784 1179

Work Experience

Data Center Manager
12/2017 - PRESENT
Phoenix, AZ
  • Manage logistics of company assets at the data center (I don’t do this today, but everyone wants me too)
  • Reasonable on the spot purchasing authority of pieces/parts (ie a minor KTLO budget) Manager’s discretion
  • Conduct extensive travel up to 50% of the time to CONUS and OCONUS locations
  • Manage and supervise datacenter operations
  • Develop and implement datacenter policies, procedures, and documentation
  • Oversight of data center financials including ordering, forecast, budget
  • Provide capacity management metrics and executive summaries in line with the established data center roadmaps
  • Establish data center technicians work schedules
Senior Data Center Manager
12/2012 - 09/2017
New York, NY
  • Oversee the work of data center techniciansin design and maintenance of data centers and remote offices
  • Prepare plans for development and installation of data center according to present and future requirements
  • Collaborate with IT and other departments to prioritize data center projects
  • Evaluate metrics results within business unit to determine if organizational objectives are being met
  • Analyze and resolve datacenter issues and needs including escalated security issues, ensuring adequate power supply, and business continuity measures as related to the datacenter
  • Able to apply innovative approaches to solving technical issues
  • Able to oversee the administration of data center infrastructure according to company and/or industry standards
  • Excellent knowledge of data center infrastructure and operating procedures
WAN OPS Data Center Manager
06/2006 - 11/2012
San Francisco, CA
  • Solid understanding of critical infrastructure design and architecture
  • Coordinate work efforts and resource needs with other supervisors/managers in IS
  • Seeks innovative ways to improve the MCW Data Center
  • Acts as primary liaison for Facilities and coordinates data center events with key stakeholders
  • Effectively manages scope and client expectations for projects and ongoing system maintenance
  • Follows through on all jobs, assignments, projects and takes ownership of customer issues
  • Apply best practices to recruit, screen, select, interview and validate prospective employees
  • Remains familiar with key strategic technology to ensure the infrastructure team provides a best practice oriented strategic server plan
  • Responsible for maintenance tasks such as managing and installing upgrades for stakeholders


Kennesaw State University
2001 - 2005
Engineer's Degree in Electrical

Professional Skills

  • Excellent written and verbal communication skills including public speaking and the ability to clearly present technology solutions and services
  • Excellent technical writing and oral communication skills are required
  • Experience in hiring and training skilled technology workers
  • Proven experience supporting a DoD program that consists of multiple remote networks and Data Centers housing a multi-zone multi-network environment
  • Demonstrated experience managing a 7x24x365 command center that monitors a
  • Demonstrated experience translating between business requirements and
  • Experience in data mining/analysis skill

How to write Data Center Manager Resume

Data Center Manager role is responsible for technology, leadership, facilitation, communications, database, mainframe, securities, training, integration, recruiting.
To write great resume for data center manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Data Center Manager Resume

The section contact information is important in your data center manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Data Center Manager Resume

The section work experience is an essential part of your data center manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous data center manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular data center manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Data Center Manager resume experience can include:

  • Four years’ experience in IT Support; strong leadership skills and excellent project management
  • Strong written, oral, communications and facilitation skills. Experience creating data center procedures, work-flow process, and standards
  • Strong experience in all technical aspects of server, storage, networking, data center concepts
  • Prior project management experiencemts
  • Demonstrated experience managing mainframe and server physical and logical
  • Advanced experience with collecting and reporting key performance metrics and/or data modeling to continuously measure and improve operational status quo

Education on a Data Center Manager Resume

Make sure to make education a priority on your data center manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your data center manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Data Center Manager Resume

When listing skills on your data center manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical data center manager skills:

  • Excellent English language skills with strong communication skills required. Additional German language skills are an advantage
  • Strong management and leadership skills gained through 5+ years experience managing people, process, and technology
  • Relevant engineering experience managing large scale services, and at least 2 years building strong, successful technical teams
  • Ensure team manages incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes
  • +5 years experience managing teams, including line management, appraisals, performance reviews, development, hiring and onboarding new team members, etc
  • Experience in systems design and analysis, including data center support, using many of the following

List of Typical Experience For a Data Center Manager Resume


Experience For Senior Data Center Manager Resume

  • Passion and experience building cohesive teams, taking pride in helping individuals achieve their best, and the business in achieve outstanding results
  • Experience in the reporting and forecasting of capacity for these systems is required
  • Experience working in a complex infrastructure environment (scale, multi-site, different technologies, continuous availability of services, etc.)
  • Experience in leading cross-functional teams of analysts; developer resources in LIMS projects
  • Previous experience in co-determination requirements and working with employee representatives / Works Council desirable
  • Datacenter management experience leading teams
  • Experience and familiarity with data center monitoring and tools
  • In-depth hardware architectures knowledge and troubleshooting experience with system management tools and client/server
  • Experience with developing processes, business cases and product/service requirements

Experience For Dhts Data Center Manager Resume

  • Direct technical / operations management experience
  • Excellent capacity to learn and understand complex IT environments
  • Enforce all Northrop Grumman policies to achieve effective program execution
  • Operate as a member of the extended Data Center and Cloud Services team to deliver on key business initiatives
  • Experience with and ability to communicate to executive levels
  • Sets priorities that align with Epsilon business objectives

Experience For WAN OPS Data Center Manager Resume

  • Ensure that meaningful data center metrics related to established SLAs, availability, capacity, and performance are captured, validated and reported
  • Develop plans and strategies to improve data center performance, reliability and operational cost-effectiveness
  • Creating and maintaining metrics of all aspects of our Data Centers and utilizing those metrics to drive positive improvements
  • Coordinating and scheduling all routine preventative maintenance along with emergency repairs of critical support equipment
  • Assisting & managing relationships with external vendors & contractors
  • Assisting in implementing service methodologies that include incident management, problem management, change management, capacity management

Experience For Amazon Data Center Manager Resume

  • Understanding of data center architecture, operations and what it takes to deliver resilient datacenter solutions
  • Liaising with internal teams & management groups
  • General understanding of transcoding and render technologies including Nuke, Houdini, RenderMan, Cube, Rohzet, Digital Rapids
  • In-depth understanding of the current technology landscape (hosting, network, systems, storage, others), as well as industry trends and emerging technology
  • Manage upwards of 30 individuals, observing technicians’ performance, and serving as an escalation point for issues requiring escalations
  • Maintaining records, drawings and databases of equipment in the data centers. Updating DCIM software whenever equipment is added or removed from the data centers cabinets
  • Primary contact for all 24-hour monitoring of critical data center infrastructure equipment such as UPS’s, CRAC units’ cabinet PDU’s and distribution PDU’s. Respond to all emergency after hours’ phone calls from operators for those alerts
  • Customer support responsibilities might include escorting customers through the data center on tours, responding to customer inquiries and training data center users that have physical access to the data centers on safety, security, policy and procedures
  • A strong background in data center technology including knowledge of lifecycle, maintenance and upgrades including best practice methodologies

Experience For Data Center Manager, JP Resume

  • VMware monitoring and capacity planning
  • Extensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements
  • Ensure Video Surveillance system is operating and that DCT’s are monitoring the facility 24/7/365
  • Constantly improving all our processes and procedures. (We believe there is nothing we cannot improve)
  • Manager day-to-day DataCenter operations with assistance from lead personnel by ensuring all policies and procedures are being followed
  • Manage all aspects of staffing and scheduling for your site(s)

Experience For Assoc Data Center Manager Resume

  • Work with leadership to establish short and long term goals, strategy and project planning for MCW-IS
  • General understanding of WAN acceleration and Media file transport technologies
  • Site compliance to all standard operating procedures
  • Compliance with internal escalation protocols for all customer impacting events pursuant to Digital Realty’s escalation standards
  • Compliance with all health & safety standards and electrical and building codes
  • Participate in problem solving and process improvement actions related to Data Center operations
  • Ensures all Security policies are being adhered to by all DCT’s to achieve compliance

Experience For Away Team Data Center Manager Resume

  • Train DCT’s on using Salesforce to ensure they can issue Purchase Orders when necessary
  • Train DCT’s to document site walk throughs on a daily basis during their shifts
  • Train DCT’s to document site walk-throughs on a daily basis during their shifts
  • Continuously assess the state of the data center portfolio to determine improvement opportunities working in collaboration with other STS and business teams
  • Provide support as required to outsourcing partners, Architecture teams, Application teams, and business stakeholders

Experience For Data Center Manager, Viper Resume

  • Participates in Organizational-wide strategic planning and initiatives
  • Help build and bring new Data Centers to the Oregon region
  • Use overtime reporting and expense reports to complete extra charges (x-charges) as needed
  • Positive track record of managing staff to increase team work and customer collaboration
  • Work directly with the customer’s management team on a daily basis while being co-located with the customer
  • Provide objective-oriented direction to subordinates utilizing management guidelines & general policies

Experience For Santa Clara Data Center Manager Resume

  • Lead and supervise a team of DC Managers (3-7 front-line supervisors depending on location) and 50-100 hourly associates within Regional Data Centers
  • Participate in the development and continuous improvement of IS development methodologies, policies, and procedures
  • In-depth knowledge of work processes and tools necessary for data center operations
  • Strong experience in all technical aspects of data center maintenance including technical architecture/design, requirements gathering, scaling and scoping and overall data center monitoring and reporting
  • Manage upwards of 10 individuals, observing technicians performance, and serving as an escalation point for issues requiring escalations, Assist in the dissemination of information to employees via Team Meetings by actively contributing agenda items and effectively conveying that agenda to meeting participants
  • Efficiency improvements, process creation and improvement, and managing daily operational integrity Calculating metrics to analyze the performance... of the data center technical staff
  • Work closely with local facility engineering staff to ensure all infrastructure systems are operating within established tolerances, proactively maintained, and adequately serviced when necessary. Properly forecast capacity planning with regards to space and power usage
  • Data Center Engineering Experience, with at least 6 of those years being a Lead or Manager

Experience For East Coast Data Center Manager Resume

  • Availability management. Ensuring that agreed SLAs are maintained and improvement actions, if required, are defined and executed
  • Capacity management. Managing the availability of sufficient data center infrastructure capacity to meet business requirements. This entails forecasting and active management and monitoring of resource utilization and technical on-boarding of all new tenants and workloads coming into SDC
  • Compliance/Security. Management of annual general IS testing for Sarbanes Oxley compliance. Maintain security documentation, configuration and testing
  • Assuring deep data collection and performance analysis on all production environments and workloads; assuring high quality data flows needed for metrics and SLA management
  • Provides excellent level of support for both internal and external clients
  • Contributing to ongoing enhancement, integration, and productivity improvement for Deluxe’s operating model

List of Typical Skills For a Data Center Manager Resume


Skills For Senior Data Center Manager Resume

  • Strong written, oral, communication and facilitation skills
  • Demonstrated experience managing Data Center Operations similar in size,
  • Data Centre Management of all hosted platform , including MSC, RNC, VAS, IT and other applications for cost effective operations
  • Actively promotes a team culture within the group, where the group operates as a whole rather than a random group of individuals
  • Experience managing 20+ technical staff members (employees and contractors)
  • Experience supporting government customers

Skills For Dhts Data Center Manager Resume

  • Strong knowledge of Windows and Linux configuration and troubleshooting
  • Work experience in large corporate environment managing pervasive IT infrastructure
  • Experience in managing server and storage infrastructure environments
  • Strong business & communications’ acumen
  • Four years’ experience in mission-critical data center operations or network operations in a corporate environment, university or military facility
  • Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes
  • Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc
  • Helping build and bring online new Data Centers

Skills For WAN OPS Data Center Manager Resume

  • Training of all DCT’s on zColo’s Emergency Response Procedures and monthly testing of all DCT’s to ensure they understand all protocols
  • Networking technologies, mainly Juniper
  • Training of all DCT’s to understand the functionality of the BMS system so they can react accordingly to any unexpected issue at the site
  • Assist with planning and deployment while adhering to strict corporate security guidelines
  • Install, configure, and maintain various operating systems including Linux, MacOS, and Windows
  • Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
  • Directly Manages the Central Processing Center (CPC) or the Western Processing Center (WPC)
  • Ensures adherence to best practices and audit requirements including SOX, PCI, or other compliance types as it relates to IT controls

Skills For Amazon Data Center Manager Resume

  • Design and implement short-term and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements
  • Manage technical operations of a team and the associated networks and equipment. Supervise LAN operating systems, servers, and applications
  • Extremely well organized; cares about running a clean, well labeled, and precise data center
  • Demonstrable understanding off business process and change management
  • Prepare RFPs, bid proposals, contracts, scope of work reports and other documentation for projects and associated efforts

Skills For Data Center Manager, JP Resume

  • Manage a small team of Data Center Infrastructure specialists
  • Negotiate with vendors, outsourcers and contractors to procure products and services
  • Participates in the preparation of analyses and reports on the data center infrastructure, develops project plans and conducts briefings and presentations
  • Negotiate new contracts and on board sub-contractors and vendors where appropriate
  • Define hardware and software standards in conjunction with owners and stakeholders as it relates to Data Center management infrastructure (Racks, Cabling, bracing, as well software management of power/cooling systems where applicable)
  • Maintain availability performance statistics and reports; develop strategies for maintaining high availability of services
  • Manage data center operational costs; conduct near and long-term financial forecasts for expanded functionality/user base
  • Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent activities
  • Document tasks in the appropriate corporate ticketing/management systems

Skills For Assoc Data Center Manager Resume

  • Delivers messages, both verbally and in writing, which is clear and concise in nearly every instance; seeks feedback from others on their understanding of one’s communication, deadlines, project plans and status
  • Planning, requisitioning and accounting of spares required for Data Centre maintenance
  • Leads a core group responsible for the deployment, retrieval and management of network, data storage and data processing equipment
  • Serves as the primary resource and coordinator for other employees within the project team; provides direction to a wide range of employees
  • Insists on mutual support by all team members and models this behavior by frequently sharing information and offering suggestions and personal help - serves as a coach and mentor and provides constructive performance feedback

Skills For Away Team Data Center Manager Resume

  • Provides leadership and direction to Facilities Technical Services staff for facility upgrades involving electrical and mechanical infrastructure support systems
  • Manage Local Data Center Technicians Team responsible for the installation, maintenance and operation of server hardware
  • Work closely with partners to successfully drive and proactively manage facility maintenance activities along with many other outsourced services
  • Mentor Technicians such that they can run daily operations with minimal supervision
  • Develop both technical capabilities and leadership qualities of individual contributors
  • Integrate Cross Domain Solutions to support digital transfers
  • Ensure equipment is maintained with current licenses and respective warranties are in place in accordance with customer guidance
  • Complete accreditation packet of the network and architecture
  • Ensure Preventive, Predictive, Corrective and Breakdown maintenance of all Electrical and Power utilities equipment used in Network & IT Operations in Data Centre

Skills For Data Center Manager, Viper Resume

  • Periodic review of Managed Service Contractors and vendors for operations and maintenance for ensuring SLAs, Uptime, MTTR, MTBF and adherence of desired Quality standard
  • Highly effective communicator; expert level technical communication
  • Conduct analysis of maintenance reports and outage patterns to evaluate data centre facility status and propose capacity enhancements , as & when required
  • Windows 2008 / Windows 2012, MS Exchange / Active Directory
  • Manage small projects or components of larger, enterprise level I.T. infrastructure projects

Skills For Santa Clara Data Center Manager Resume

  • Able to work in a team environment with a superior level of communication
  • Work with remote resources
  • Able to work remotely and without supervision for extended periods of time
  • Deliver stable and responsive server, data storage, and backup services for production, development, test and training environments while managing all environments according to customer security requirements
  • Working knowledge of IT recovery planning and continuity management

Skills For East Coast Data Center Manager Resume

  • Understanding of facility management and datacenter infrastructure
  • Price all new business associated within facility
  • Develop and monitor productivity standards
  • P&L responsibility for the operation
  • Present facility operations to prospective customers
  • Provide customer service to prevent and resolve errors
  • Select and place staff, ensure staff receives training for their job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and organizational objectives are met
  • Experience with administering and troubleshooting Windows 2008, 2008R2, and 2012R2 server environments
  • Strong understanding of computer networking concepts

List of Typical Responsibilities For a Data Center Manager Resume


Responsibilities For Senior Data Center Manager Resume

  • Demonstrated ability around developing team learning solutions with measurable business outcomes
  • Solid understanding of data center best practices
  • Experience in building technical teams
  • Experience providing operational support to large data center (>3000 servers)
  • Experience in migrating systems to the Cloud
  • Experience applying Agile/DevOps to Operations & maintenance services

Responsibilities For Dhts Data Center Manager Resume

  • Maintaining existing in-house Data Centers
  • Developing complete understanding of infrastructure design and sequence of operation
  • Becoming familiar with managing operational risks
  • Developing operational procedures of varying complexity and execute them as part of a team
  • Understanding of multiple collection methodologies for gathering biometric data
  • Managing physical deployment of all systems
  • BS in Engineering, Mechanical, Electrical Engineering, Computer Science, Computer Engineering, Mathematics or Physics
  • Nlyte Training Certification, including Formal Training, Manuals, Videos, and Login or Account Certification

Responsibilities For WAN OPS Data Center Manager Resume

  • Knowledge of implementing and troubleshooting static and dynamic routing protocols
  • Provide engineering capability assessments to ensure DR capabilities are meeting current agency capacity demands
  • Responsible for ensuring all Security policies are being adhered to by all DCT/DCM’s to achieve/maintain compliance
  • Power shell scripting for automating processes
  • Current working knowledge of hosting environments
  • Define, and develop optimized network monitoring systems; Develop automated methods to mitigate and remediate network events; Analyze data to diagnose and identify root causes to network and systems issues; be an active participant in deep technical discussions
  • Previous experience monitoring critical infrastructure
  • Management experience in a critical infrastructure, manufacturing, production, or distribution environment

Responsibilities For Amazon Data Center Manager Resume

  • Experience implementing LEAN/6 Sigma methodology (continuous improvement, DMAIC/DVADV, 5 Whys, Root Cause analysis, etc)
  • Experience creating data center procedures, work-flow process, and standards
  • Experience with developing network and rack elevation diagrams in Microsoft Visio and PowerPoint
  • Experience with developing security accreditation documentation
  • Understanding of electrical and mechanical systems

Responsibilities For Data Center Manager, JP Resume

  • Maintains efficiency by defining, delivering, and supporting strategic plans for implementing all information technologies
  • Completes projects by coordinating resources and timetables with all stake holders
  • Virtualization technologies including ESXi, Horizon, vCenter Operations management
  • Cloud computing such Microsoft Azure or AWS, openStack
  • Storage technologies including FC and NFS
  • Manages and tracks staffing on projects to ensure that initiatives are implemented in an efficient manner
  • Communicate in English and Portuguese in a technical and business setting
  • Knowledge of network concepts and technologies, including QOS, COS, IDS/IPS, VOIP, and flow control

Responsibilities For Assoc Data Center Manager Resume

  • Responsible for day to day operations, maintenance, upgrades and uptime for all infrastructure components and application hosted in the data center
  • Documents operational procedures and creates enforceable policies to streamline data center operations
  • Responsible for building resiliency strategies by implementing high availability, disaster recovery back-up procedures, information security and control structures
  • Accomplishes financial goals by controlling cost, forecasting requirements; developing shared cost models/allocations; preparing budgets; scheduling expenditures; analyzing variances and initiating corrective action
  • Maintains quality service by establishing and enforcing organization standards. Aligning processes with department goals. Review information and take corrective action to maintain service levels and deliverables
  • Maintains professional and technical knowledge by completing all required corporate IT training, attending educational workshops and learning new technologies

Responsibilities For Away Team Data Center Manager Resume

  • Microsoft Server technologies including Windows server 2008 R2 and above
  • Microsoft server products including IIS, SQL, SCOM and SharePoint
  • Creates, documents and maintains policies, procedures, risk mitigation assessments to comply with security standards
  • VMware technologies, ESX, VMware HA and SRM
  • Server and storage Hardware
  • HA and DR strategies

Responsibilities For Data Center Manager, Viper Resume

  • EMC Isilon and Avamar Backup
  • Nutanix and Tintri converged platforms
  • Cisco UCS and HP Blade center chassis
  • VMware Distributed virtual switch
  • Strong interpersonal skills and ability to work in dynamic environments with highly skilled and motivated technical team members across the organization and within other geographies
  • Understand network architectures, failure domains,virtualized environments, tooling/automation, disaster recovery/business continuity plans, and other issues
  • Sound knowledge of UNIX and network fundamentals

Responsibilities For Santa Clara Data Center Manager Resume

  • Familiarity with a 24/7 high-availability, mission-critical server and carrier class network/data center infrastructure
  • Develops, trains, mentors, and motivates staff members in accordance
  • Support/Customer Service: Provide high quality of service 24/7 to Abbott Informatics’ global customer base, including proactive monitoring and responding quickly to support issues; monitor customer satisfaction and optimize service delivery to maintain high quality of service
  • Demonstrated solid experience with a variety of implementation concepts; practices; techniques: data relational and dimensional modeling; process modeling; interface design; performance tuning; report and test approaches
  • Manage daily ticket queue
  • Respond to high severity incidents
  • Provide weekly report to the data center manager
  • Achieve Five 9’s of Availability for all data center operations
  • Compliance with all customer SLAs

Responsibilities For East Coast Data Center Manager Resume

  • Compliance with all capacity & inventory management requirements
  • Internal & external customer communication and relationships maintained to highest standard
  • Compliance with Digital Realty’s critical stock & parts standards
  • Compliance with Digital Realty’s internal quality assurance and assessment programs as well as the various accreditation initiatives undertaken by Digital Realty, including, but not limited to, SSAE16, SOC2, ISO 27001, etc
  • Communicate impact of major issues including the root cause

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