Credit Support Resume Sample

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Myah Erdman
77149 Gusikowski Canyon,  Detroit,  MI
+1 (555) 333 1580

Work Experience

Commercial Credit Support Center Manager
08/2017 - PRESENT
Boston, MA
  • Obtain Total Risk Exposure (TRE) for each application via searches of AFS, ECRIS, BOSS, Merlin, Web Profitabliity and Virtual Vault. Outline the results of TRE search via notes or printouts for underwriters
  • Monitor/update loan status in Access until financial package is given to underwriter
  • Order Due Diligence report on Borrower/Guarantor when applicable
  • Set tickler for the expiration of the “Reg. B Letter.”
  • Send withdrawn and “Reg B declined letters and necessary documentation to appropriate departments and send partial package to file room
  • Preparation of commit letters
  • Resend- FACT Act Letters
Riverchase DPO Customer Retention Group Credit Support Analyst
06/2014 - 03/2017
Phoenix, AZ
  • Finalize inputs in Access and Lotus Notes
  • Scrub Reporting Projects
  • Assigning of work requests
  • Organizing and scheduling meetings
  • Performing any and al functions desired by managers and underwriters
  • Monitor daily requests to create proposals in ARC for new facilities, existing facilities and data maintenance
  • Collaborate with Underwriters, Underwriting Managers and Closers to prepare ARC proposals and validate data quality prior to distribution and release to the Credit Risk Infrastructure systems (CRI)
  • Perform approval overrides in ARC
  • LI - BS1
Credit Support Assoc
02/2010 - 03/2014
Boston, MA
  • Shifts from 8AM to 5PM, Mon through Fri
  • Detail-oriented with strong analytical and organizational fortitude
  • Proven leadership qualities, enhanced by strong written and verbal presentation skills
  • Monitors UCC grief report and corrects errors on a daily basis to ensure proper registration of CFSC’s daily UCC filings to secure perfected security interest
  • With direction, contribute to the attainment of business results
  • Prepare all relevant pre and post customer documentation, collation /analysis of financial/non-financial information and coordination of products/solutions which suit customer needs
  • Translate client financial information into BNPP’s proprietary financial statement tool
  • Lives the Firm’s Business Principles


University of Phoenix - Northwest Indiana Campus
2005 - 2010
Bachelor's Degree in Business

Professional Skills

  • Working knowledge of Internet, strong interpersonal, organization, prioritization follow-up and communications skills
  • Strong Analytical/problem solving skills are essential to proactively recommend value added lending solutions to our service partners
  • Proven years’ of experience in a credit or lending role with exposure to lending processes, credit principles and legislation
  • Computer and keyboarding skills, 10-key by touch
  • Welcoming and inclusive environment, strong corporate values and work ethics
  • Experience in credit underwriting environment
  • Experience working for a Commercial Real Estate Lender or institutional CRE investor

How to write Credit Support Resume

Credit Support role is responsible for software, finance, credit, training, database, compensation, lending, reporting, english, communications.
To write great resume for credit support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Credit Support Resume

The section contact information is important in your credit support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Credit Support Resume

The section work experience is an essential part of your credit support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous credit support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular credit support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Credit Support resume experience can include:

  • Take an active role within Authorize.Net to identify and recommend for approval process/policy changes to make the group more effective
  • Perform and validate data entry and account information
  • Proven ability to think outside the box and turn situations into “win-win” opportunities
  • Demonstratescommitment to quality, attention to detail and customer service
  • Experience in credit analysis from 2 years
  • Working hours 630am to 330pm to support Australia/New Zealand customers

Education on a Credit Support Resume

Make sure to make education a priority on your credit support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your credit support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Credit Support Resume

When listing skills on your credit support resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical credit support skills:

  • Has a good working knowledge and understanding of mortgages and the credit process
  • Experience within a professional environment
  • Experience in a customer service, accounts receivable, accounts payable or similar role
  • Signing authority over risk exposure commiserate with job level and product offering
  • Working closely with business units to manage their premium accounts, and providing support with any issues and queries
  • Participating in development and implementation of new credit products

List of Typical Experience For a Credit Support Resume


Experience For Commercial Credit Support Center Manager Resume

  • Knowledge of Excel or modelling is highly preferable but not essential
  • Exposure in shared service environment
  • Able to learn and operate (keyboard and mouse) the applicable software system (Eclipse, Mincron) used to process customer invoices, vendor invoices and cash sale payments
  • Complete timely, accurate and in-depth annual reviews to ensure assigned Commercial Real Estate credits of a more complex and critical nature, maintain their high quality, considering cash flow and other trends. Identify existing or potential impairments to new operating income of portfolio properties; determine their potential impacts and inform senior management of significant negative findings

List of Typical Skills For a Credit Support Resume


Skills For Commercial Credit Support Center Manager Resume

  • Participation in major, global projects related to regulatory changes which have been re-shaping the financial industry
  • Knowledge of basic accounts receivable/payable bookkeeping practices and terms
  • Review daily batching and investigate rejected transactions
  • Comfortable speaking with customers on the phone to resolve issues
  • Responsible for the review and set up of new accounts as well as close monitoring of customers' accounts
  • Responsible for the timely and accurate posting of transactions and reconciliations

Skills For Associate Credit Support Analyst Resume

  • Team player and enjoy working in a fast-paced environment
  • Liaise with the team heads / deputy heads, providing feedback to aid performance development for other members of the Support Team
  • Knowledge of the Russian legislation in the field of corporate lending
  • Credit Control in fast paced and demanding environment
  • Able to build and maintain a positive working relationship with customers, vendors, and co-workers
  • International environment and future career opportunities within our division
  • Possibility to learn about the financial markets, OTC products and global regulations
  • Review orders/packages received from dealerships

Skills For CRE Credit Support Resume

  • One on one communication with dealerships and assist with any conflicts
  • Data Entry: Update all contract information into database
  • Proficient in MS Office Applications with emphasis on Excel and Word
  • Familiarity with BAC systems (i.e., AFS, Boss, ECRIS etc.) Strong communicator and take-ownership mentality. Self-motivated and willing to make suggestions about process improvement without being specifically requested to do so. Also not hesitant to seek guidance when assistance is needed
  • Be able to work in a fast paced and dynamic environment
  • Collaborative work style to deliver key initiatives
  • The Initial stage of the credit / risk analysis of corporate clients, including financial analysis, market analysis, performance and business analysis, in compliance with CBR expectations and Global American Express policies; and in preparation for the risk assessment
  • Monitoring the credit portfolio of the Bank, including preparation of quarterly professional judgments on the borrowers’ financial status and preparation of monthly professional opinions on the assessment of banks/counterparties
  • Performing monthly report about the Quality categories of the loans under the credit portfolio of the Bank to the Accounting department for implementation i.e. actual reserve creation

Skills For Riverchase DPO Customer Retention Group Credit Support Analyst Resume

  • Preparations of documents for Credit committee for approval by the Credit committee
  • Supporting the admin update of all relevant Policies and Procedures in accordance with the requirements of CBR Regulations # 254-P and # 283-P and business needs Interaction with the regulators on the local credit legislation (CBR, tax authorities) in frame of audits/reviews and correspondence
  • Revision of internal credit instructions Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
  • Able to build relationships with internal stakeholders and is able to manage expectations
  • Preparations of documents for Credit committee for approval by the Credit committee. Draw up the minutes of the CC meeting and circulate them to all members for approval
  • Supporting the admin update of all relevant Policies and Procedures in accordance with the requirements of CBR Regulations #590-P and #611-P and business needs Interaction with the regulators on the local credit legislation (CBR, tax authorities) in frame of audits/reviews and correspondence
  • Coordinate, organize and lead Past Due Committees, including production of presentations and minutes writing

Skills For Credit Support Assoc Resume

  • Contribute as needed to ongoing projects for the Bundled Acquiring team
  • Partner with Sales, Technical Support, Risk and Underwriting, and Acquiring Partners to support the merchant account portfolio
  • Assist Sales Representatives and Account Management with customer inquiries requiring explanation of specific credit policies and
  • Onboard any merchant account accurately into the systems ensuring merchants are able to
  • Perform data extractions, produce statistics/indicators and prepare presentations for reporting exercises and risk reviews

Skills For Commercial Bank Risk-ctl-credit Support Senior Associate Resume

  • Monitor the Annual Review Calendar and Past Due Reporting jointly with Credit Analysts and Credit Team heads
  • Onboard and maintain merchant accounts accurately into systems ensuring merchants are able to successfully process payments as quickly as possible
  • Revision of internal credit instructions
  • Provide world class client services to merchants via inbound phone calls and email
  • Accurately resolve cases in Salesforce and escalate to other departments when necessary

Skills For Credit Support Documentation Analyst Resume

  • Assist the Credit Management team key components of the credit memos
  • 72 per cent of Australian workers want the opportunity to work flexibly. Hear from ANZ staff about how they take advantage of our range of flexible options, including volunteer and lifestyle leave
  • Produce, analyze and communicate Limits and Exposure reports to credit process stakeholders. Provide recommendations on actions to be taken
  • Perform and monitor data quality enhancements in RISK Systems etc
  • Reconcile customer/merchant reserves and respond to requests for release of funds
  • Document and maintain policies and procedures
  • Responsible for the collection of debt across a multitude of customers with a variety of payment terms
  • Ensure that internal company's procedures are followed closely

Skills For Russian Credit Support Analyst Resume

  • Responsible for the customers' workflows

Skills For Credit Support Analyst Resume


Skills For Cb-VP-credit Support Manager Resume

  • Develop and maintain relationships with key stakeholders across the Group
  • Complete independent, reliable estimates of potential cash flow and current underwriting values used to screen and evaluate mortgage applications on income producing properties and construction credits
  • Develop and maintain knowledge of sales, rentals, general and area-specific market conditions on a local as well as national basis and identify and subscribe to reliable information sources to support underwriting and review activities
  • Develop and maintain a ready and available source of sales and market data on a local and national basis to support underwriting assumptions and activities
  • Comply with all applicable internal controls,
  • Provide the basis on which loan to value and debt coverage ratio expectations are calculated to ensure compliance with established policies and guidelines
  • English not lower than upper-intermediate

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