Credit Product Manager Resume Sample

24 votes
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Vincenzo Heller
70168 Jeremy Centers,  Detroit, MI
+1 (555) 738 0825

Work Experience

Credit Product Manager Wholesale Credit FSG
11/2015 - PRESENT
Dallas, TX
  • Manage and direct personnel to aid in accomplishing strategic and tactical product goals and
  • Understanding drivers to increase account growth and usage
  • Execute product strategy and tactical plans for designated products/services, within a group/suite
  • Be the business lead for ‘Go to Common’ technology platform
  • Create a ‘digital platform’ for RC for both acquisitions and account management
  • Build business cases by identifying target markets and appropriate products and determining revenue potential. Continue to monitor revenue and return on investment throughout the product lifetime. Initiate product adjustments when necessary in order to ensure that the product continues to meet its stated goals
  • Engage with clients, Sales, Trading and external venues to develop innovative, market leading products that meet their needs
  • Strong analytical skills, logical analysis and conceptual thinking; strong communication (oral and written), presentation and interpersonal skills in order to liaise with clients and members of the organisation at all levels
  • Strong leadership skills and previous experience driving and delivering initiatives unsupervised involving several stakeholders; ability to build and manage productive working relationships across the organisation
Product Manager Credit Cards
07/2010 - 06/2015
Phoenix, AZ
  • Development and implementation of operational strategies
  • Knowledge of best practices across the industry & globe
  • Industry experience working in a credit and risk business area
  • Knowledge of EU bank regulations
  • Work with sales, trading, strats to define new functionality and product implementation. Drive prioritization decisions
  • Partner with a London counterpart to ensure to the extent possible our strategy and implementation is scalable between regions
  • Develop requirement specifications in conjunction with technology and user experience teams
  • Maintain ongoing dialog with established and upcoming vendors in the E space to ensure we can plan the technology roadmap with ample notice
Credit Product Manager
02/2008 - 02/2010
Dallas, TX
  • Prepare, manage, and support monthly reports of pipeline, monthly Portfolio Quality reporting for Risk Management, Quarterly Portfolio Reviews by Product, Review and Analysis of Financials and Tracking of Fees, Charges, etc.
  • Drive key elements of cards strategy around Product, value proposition, customer experience, digitization, advertisements and communication, product profitability and controls along all key areas
  • Work on adhoc projects from time to time to deliver overall objectives of the business
  • Experience of the credit risk/scoring industry
  • Product or Project Management experience would advantageous but not essential
  • Support opportunity management: work closely with Financial Professional in the identification of opportunities, including assisting them with obtaining information needed to conduct required due diligence to structure the loans
  • Deal evaluation and sales support/liaison between Financial Professional and underwriting team/credit risk teams
  • Support and execute Credit product strategies to grow the acquisition and penetration of the product


William Jessup University
2003 - 2007
School's Degree in Business

Professional Skills

  • Banking and investment experience to understand how markets, products and services behave. Seniority and skills to negotiate with different partners
  • Identifying new and attractive product features, improving existing characteristics in order to offer a good customer experience to the client
  • Develop strong product support for Branch partners by establishing routines for product feedback, training support, monitoring service level agreements
  • Strong technology background or education
  • Demonstrable product management experience
  • The ability to work independently and prioritise your own workload
  • Prioritize work and resources, according to fast-paced changing business needs

How to write Credit Product Manager Resume

Credit Product Manager role is responsible for training, reporting, analysis, trading, integration, credit, finance, leadership, drivers, marketing.
To write great resume for credit product manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Credit Product Manager Resume

The section contact information is important in your credit product manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Credit Product Manager Resume

The section work experience is an essential part of your credit product manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous credit product manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular credit product manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Credit Product Manager resume experience can include:

  • Train sales team and partners on product offering: ensure sales force has superior training on product offering risks and characteristics
  • Compliance Monitoring and Reporting on Policies and Procedures: comply with product Regulatory Framework
  • Accountable for key metrics supporting the credit card P&L, including new account acquisition, net sales and customer satisfaction
  • Develop product strategy leveraging internal and external insights to win in the marketplace
  • Monthly financials review with respective Sales Managers
  • Effectively negotiate with Financial Professionals, internal peers, and occasionally external clients, as well as coordinate with outside counsel when necessary

Education on a Credit Product Manager Resume

Make sure to make education a priority on your credit product manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your credit product manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Credit Product Manager Resume

When listing skills on your credit product manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical credit product manager skills:

  • Management skills and experience – ability to attract, coach, evaluate and develop colleagues
  • Partner effectively with other product specialty teams
  • Solid commercial acumen with the ability to seek opportunities for innovation and improvement
  • Proven ability to successfully plan, develop, lead and execute projects
  • Working with the desk to manage E-Trading technology initiatives by defining scope, driving technology and ensuring delivery
  • Providing support in segmenting, targeting and positioning sales offers and activities

List of Typical Skills For a Credit Product Manager Resume


Skills For Credit Product Manager Wholesale Credit FSG Resume

  • Conceiving and submitting for approval pricing structures and offers for managed products
  • Working with the relevant 3rd party strategic vendors on planning, integration and performance metrics
  • Reconciling financial situations, implementing credit card changes in the Bank’s systems
  • Providing support for designing commercial communication and sales force training
  • Deep understanding of E-Distribution and E-Trading protocols in the Credit Cash and Derivative space

Skills For Product Manager Credit Cards Resume

  • Formal in-house bank credit training is required
  • Strong technology background or education, strong leadership skills and previous experience driving and delivering initiatives unsupervised involving several stakeholders
  • Analyzing market trends and evolution as to identify new performance enhancers
  • Monitor competitive landscape and identify opportunities to implement strategies to enhance product features, marketing efforts and distribution channels
  • Responsible for the management of product features and benefits, including the credit card rewards program
  • FX, Rates or Credit domain expertise
  • Support the Business Banking segment, businesses with revenues up to $25MM, in achieving its credit growth and profitability objectives by designing innovative, competitive, and profitable credit products and delivery strategy
  • Lead and develop new credit products, services, and strategies in conjunction with other areas of the bank including Small Business segment management, Risk, Operations, Marketing, and Finance

Skills For Product Manager, Risk & Credit Policy Resume

  • Reduce product costs by partnering with Risk, Operations, etc. to develop products and simple, efficient processes that minimize processing and underwriting costs while maintaining acceptable asset quality and cost of credit characteristics
  • Establish pricing that balances growth and profitability objectives
  • Stay abreast of competitions product offerings, value propositions, and emerging trends to ensure that there are no product gaps
  • Support the development and implementation of credit card product strategies that balance sales, customer experience, risk management and profitability objectives
  • Support the Senior Product Manager in management of the Retail Partnership Card P&L and non-financial metrics to deliver sustainable growth
  • Review product profitability and key drivers of revenue, expense and credit losses. Identify risks and opportunities, relevant resulting actions and work with relevant departments to drive implementation
  • Closely monitor the product behaviour changes to ensure timely actions are taken

Skills For Product Manager, Credit Cards Resume

  • Support the development of business plans across both Citi and Partner organisations
  • Work closely with internal and external stakeholders and support launch of new products and features
  • Several years of FX, Rates or Credit domain expertise
  • The ability to remain up-to-date with marketplace developments, and to grow a product base
  • Mapping and updating permanently customer’s needs and consumer behaviors for the credit card product, based on existing customers portfolio and market evolution
  • Monitoring key indicators for existing portfolio, understanding potential deviation causes and suggesting adjustment measures when necessary, while keeping the customer at the core of developed actions
  • Monitoring new sales evolution and identifying areas for improvement as to maximize performance (identifying alternative sales channels, optimizing existing sales processes)

Skills For Product Manager FX, Rates & Credit Resume

  • Collaborating closely with Sales department in identifying sales opportunities, improvement projects for the sales process and in updating products, processes and offers based on feed-back received
  • Designing, together with involved departments, marketing and sales campaign planning for the credit card products managed and deciding, under management guidance, budget allocation for the plan
  • Evaluating sales and marketing campaigns results and recommending future activities based on conclusions drawn
  • Build business cases by identifying target markets and appropriate products and determining revenue potential. Continue to monitor revenue and return on investment throughout the product lifetime
  • Coordinate the launch of new offerings, including internal approvals and controls, pilot client phasing and marketing through to final launch and initiate product adjustments when necessary in order to ensure that the product continues to meet its stated goals
  • Develop and maintain a robust understanding of the customer, market, and industry to deliver product and process innovation to improve the value proposition

Skills For Small Business Credit Product Manager Resume

  • Ability draw appropriate conclusions from reports and analysis and compile business cases for senior management and executive approvals
  • Supporting our Unsecured Lending Products Lead in developing the long term product strategy, and establishing an effective approach to risk management for your products
  • Overseeing all stages of the product lifecycle, from new product development to decommissioning, making sure they're fair to both new and existing clients whilst optimising revenue in line with business risk appetite and regulatory requirements
  • Advising colleagues in relation to any project and operating model changes that impact credit cards and unsecured lending products, as well as providing accurate technical knowledge for our client facing teams
  • Building strong working relationships within your business area, and acting as an advocate for unsecured lending product training by raising awareness of our existing proposition and new product launches
  • Understanding of cards/banking

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