Corporate Oversight & Control Resume Sample

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Work Experience


Corporate Oversight & Control Central Rcsa Team-VP
04/2018 - PRESENT
Los Angeles, CA
  • Working with the Project Management Office, define, implement and maintain a consistent process for on-boarding of new categories of data
  • Working with the Data Strategy and Governance Lead to define and implement a process for the maintenance of meta-data related to the categories on-boarded (Knowledge Library)
  • Establish appropriate and meaningful controls and operational risk measures across the firm
  • Strong analytical skills, problem-solving, detail oriented, interpersonal and writing skills (including meeting minutes/documentation)
  • Experience working with varied levels of management
  • Experiencing working in both team and independent environments
  • Advanced skills for MS Office Suite applications (Microsoft Word, Excel, PowerPoint, Visio, Project)
Corporate Oversight & Control
12/2012 - 02/2018
Los Angeles, CA
  • Develop and execute a reasonably designed and sustainable infrastructure and process that (i) documents JPMorgan Chase’s Obligations arising from material laws, rules and regulatory requirements and (ii) connects the Obligations to policies, when applicable, as well as to procedures or other documentation that support compliance with those laws, rules and regulatory requirements
  • Program Communications Planning and Execution
  • Work closely with all CTTC technology and business partners to identify product releases/business events and their impact
  • Create, manage and deliver various communication methods (Monthly, Quarterly, as needed, etc…)
  • Websites (share point/intranet), News Letters, Release Notes, etc…
  • Develop/implement surveys, reminders, invitations
  • Identify and provide periodic training metrics (scorecard)
Corporate Oversight & Control Central Rcsa Team-VP
05/2009 - 09/2012
Phoenix, AZ
  • Develop online tutorials to be included in communications that illustrate featured releases/business events
  • Professionally answer phone calls, address issues as appropriate and distribute messages in a timely and appropriate manner
  • Excellent communication and influencing skills, with demonstrable ability to debate issues, stand firm on principles yet remain sensitive to other’s motivations
  • Contribute to the overall development of various RCSA key initiatives and goals by participating throughout the key initiative’s implementation project lifecycle
  • Provide support to Control Officers and Central O&C team in developing training for specific policies, programs, and applications owned by O&C
  • Work with Project teams to determine appropriate training vehicles (e.g. elearning, instructor-led, recorded replay)
  • Design, build, and execute training courses working with SMEs who provide the content

Education


Saint Mary's University of Minnesota - Winona Campus
2004 - 2009
Bachelor's Degree in Computer Science

Professional Skills


  • Framework: Obligations written in clear language, at a level of granularity that allows them to be linked to relevant products, services, policies, procedures and other controls
  • Strong technical and analytical skills; Problem-solving, detail-oriented, interpersonal, and writing skills
  • Strong technical and analytical skills, problem-solving, detail oriented, interpersonal and writing skills (including meeting minutes/documentation)
  • Proven execution skills and experience on large complex business focused programs demonstrating excellence and efficiency
  • Strong verbal and written communication skills, including the ability to effectively lead discussions and meetings
  • Good organization, excellent written and verbal communication skills with a strong aptitude for attention to details
  • Project management and reporting experience desired with demonstrated experience in leading projects in complex matrix organizations

How to write Corporate Oversight & Control Resume

Corporate Oversight & Control role is responsible for advanced, analytical, excel, analysis, finance, training, integration, database, reporting, design.
To write great resume for corporate oversight & control job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Corporate Oversight & Control Resume

The section contact information is important in your corporate oversight & control resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Corporate Oversight & Control Resume

The section work experience is an essential part of your corporate oversight & control resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous corporate oversight & control responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular corporate oversight & control position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Corporate Oversight & Control resume experience can include:

  • Provide cross-functional support on initiatives managed by other members of the RCSA Governance & Reporting team. And, also providing support on existing projects/programs
  • Good organizational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results
  • Strong problem solving skills and a ‘can do’ attitude
  • Excellent partnership and relationship management skills – able to build and maintain relationships with all levels of the org
  • Experience in a global institution, solid understanding of matrix management
  • Strong program management experience, including design and implementation

Education on a Corporate Oversight & Control Resume

Make sure to make education a priority on your corporate oversight & control resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your corporate oversight & control experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Corporate Oversight & Control Resume

When listing skills on your corporate oversight & control resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical corporate oversight & control skills:

  • Good team player – strong relationship management skills
  • Strong Microsoft product skills are critical (including Excel and PowerPoint)
  • Excellent communication skills to create and present summary materials to executive leaders
  • Strong ability to communicate effectively (both oral and written) with level of comfort communicating with internal senior management
  • Demonstrated experience establishing and meeting goals, tracking and driving enhancement opportunities, and developing and presenting progress
  • Strong team player - one who is able to prioritize in a fast moving, high pressure, constantly changing environment

List of Typical Experience For a Corporate Oversight & Control Resume

1

Experience For Corporate Oversight & Control Central Rcsa Team-VP Resume

  • Strong people leader who demonstrates the Business Principles
  • Experience working as a Business Analyst or Information Architect
  • Manage the Operating Model and partner with Operate teams to address changes
  • Serve as ELA program owner to solicit and prioritize enhancement for the firm’s legal obligation inventory
  • Demonstrated ability to influence senior leaders, partners, colleagues across multiple lines of business, functions and regions
2

Experience For Associate Corporate Oversight & Control Resume

  • Strong and broad institutional knowledge
  • Experience as a Business Analyst, preferably in the Finance or Technology Industry
  • Work closely with end users and SMEs to develop business requirements, author user stories and prioritize
  • Engaging with the firm’s regulators and endeavoring to enhance the firm’s relationship with its examining entities
  • Outsourcing subject matter expertise an advantage
  • Working with the Project Management Office to provide insight and guidance related to cross program impacts
  • Maintain CF’s procedures for Corporate Operational Risk Executing Reporting
  • Support end-to-end reporting needs with a wide variety of internal reporting on regulatory engagement
3

Experience For Corporate Oversight & Control Executive Administrative Assistant Resume

  • CTTC Training Project Management
  • Manage day to day operations, including first escalation point for all applications in Oversight and Controls
  • Schedule staffing shifts for Global Support
  • Develop subject matter expertise on the firm’s regulatory engagement tracking systems and processes to support end users as well as technology projects
  • Unify existing governance forums and run the OLO combined governance forum
  • Presentation and communication of program status updates (and supporting details) to senior management and regulators as required
4

Experience For Corporate Oversight & Control Executive Assistant Ny Resume

  • Build out and maintain a new regulatory management metrics dashboard (exploring platforms such as Qlikview)
  • Assist with projects to transition off manual trackers and platform data into source systems through data migration and proposing enhanced functionality
  • Identify trends/themes and significant matters for highlighting/escalation
  • Develop acceptance criteria, UAT scripts and manage UAT and regression testing execution
  • Work closely with technology partners, participating in daily scrums and backlog refinement
  • Develop an in-depth understanding of the supported system(s)
  • Learn the policies and procedures driving Line of Business needs
5

Experience For Corporate Oversight & Control Operational Risk Business Infrastructure Director Executive Director Resume

  • Support the Controls Room on ad hoc projects driven by the Chief Control Officer
  • Participate in the review of supervisory letters from the firm’s global regulators to identify key issues for data aggregation and reporting to senior management
  • Develop subject matter expertise on the firm’s MIS and Operational Risk System
  • Execution of the book of work for Reporting and Business intelligence from an end to end perspective including data onboarding, development of requirements for reports, managing the distribution of output and ongoing maintenance of output
  • Assist with the management and reporting of supervisory correspondence to and from the firm’s domestic and foreign regulators
  • Ensure that Controls Room policies and procedures are in place and are kept current
  • Ensure that policies are and procedures are in place and are kept current
6

Experience For Corporate Oversight & Control Cognos Report Automation Lead Associate Resume

  • Responsible for helping manage (from a business perspective) the full system development life cycle from business requirements analysis and data feed definition, to data mapping and working with Development, QA and Business teams to facilitate feed, application functionality, and regression testing
  • Lead strategic design of Citation Management System (CMS) integration with firm’s regulatory obligations library and other related systems
  • Contribute to the overall development of various O&C key initiatives and goals by participating throughout the key initiative’s implementation project lifecycle
  • Managing all of the program’s Central Workstreams and working with LOB functional leads
  • Stand up and lead the Reporting Governance working group and coordinate the gathering and analysis of reporting requirements to assisted tech with the build / design of standard reports and dashboards
  • Provide subject matter expertise to drive the design and implementation of new metrics, including Key Risk Indicators (KRIs) and other measurable benchmarks
  • The program involves working with the process owners to identify key risks and controls, evaluate inherent and residual risk, establish mitigation plans, and perform control testing
7

Experience For Corporate Oversight & Control Olo Resume

  • Actively engage with the firm’s regulators and endeavor to enhance the firm’s relationship with its examining entities
  • Serve as subject matter expert and advisor on regulatory management protocols and supervisory correspondence to and from the firm’s domestic and foreign regulators
  • Read Supervisory Letters from regulators and work with all LOBs/Functions on accurate/timely regulatory issue input into FORCE (the firm’s system of record for tracking regulatory issues)
  • Flexibility in working APAC, EMEA and U.S. shifts is desirable
  • Ensure Delivery of detailed reporting and metrics to key stakeholders
  • Own Client Issues, Technical Incidents, and Production Environment availability across O&C applications end to end
  • Engage with Technology Partners to understand issue, root cause and resolution plan
  • Face off with Lines of Businesses to triage issues and understand their needs
8

Experience For Corporate Oversight & Control Operational Risk Business Analyst VP Resume

  • Assist/Oversee major Release Support (Heightened Support, Entitlements)
  • Stand up/lead Reporting requirement meetings to coordinate the gathering and analysis of reporting requirements to assisted tech with the build / design of standard reports and dashboards
  • Contribute to the overall development of various RCSA key initiatives and goals
  • Work with Legal and Compliance to meet regulatory requests related to the firm’s IAS Policy, Standards and processes
  • Serve as a subject matter expert and advisor on regulatory management protocols and supervisory correspondence to and from the firm’s domestic and foreign regulators
9

Experience For Corporate Oversight & Control Resume

  • Proficiency in Microsoft Word, Excel (analyzing data) and PowerPoint
  • Lead the expanded Office of Legal Obligations program across the firm
  • Create the strategy and execution plans for program including design of [1] procedures, standards, legal and regulatory change management, [2] transition into BAU and [3] early design on target operating model in terms of automation for improved effectiveness and efficiencies
  • Work across key stakeholders to create a systematic way to link policy and procedures with legal obligations
  • Work with key global stakeholders, across all regions and LOBs, to implement, manage local adherence to and track compliance with the OLO standard framework
10

Experience For Corporate Oversight & Control Central Rcsa Team-VP Resume

  • Manage matrix teams
  • Implement a sustainable governance process to coordinate key activities across the different programs/platforms
  • Govern project progress, deliverables and milestones and identify any risks/issues. Partner with task owners to resolve issues and mitigate risks
  • Create KRIs and other metrics to drive the evolution of the various programs under management
  • Develop positive working relationships with Program managers and other partners including Technology to maintain an open environment for collaboration and consistency
  • Maximize the usage of systems and tools and identify system enhancement opportunities
  • Support defining the overall strategy and roadmap for the various programs under Management Program level procedures and methodologies to help provide guidance and consistency across the different facets of each program

List of Typical Skills For a Corporate Oversight & Control Resume

1

Skills For Corporate Oversight & Control Central Rcsa Team-VP Resume

  • Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle
  • Experience in supporting a production system and understanding impact, severity, priority of production related incidents
  • Advanced analytical, problem-solving, troubleshooting and resolutions skills
  • Working with Cognos Report Studio skills
  • Demonstrated experienced project managing large scale IT deliverables
  • Advanced MS Excel skills; performance analysis and risk metrics
2

Skills For Associate Corporate Oversight & Control Resume

  • Well-developed communication and presentation skills to Executive Management
  • Advanced MS Office skills (Excel, PowerPoint, Word, Visio)
  • Work independently (self-direction), while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness
  • Intensive, recent experience in data mining, machine learning and text analytics
  • Experience with System Development Lifecycle including participation and coordination of System Integration and User Acceptance testing
  • Track record of high quality execution - one who is able to prioritize in a fast moving, high pressure, constantly changing environment
3

Skills For Corporate Oversight & Control Executive Administrative Assistant Resume

  • Intensive, recent experience working with query tools, databases and advanced Microsoft Office Suite (Excel, Word and PowerPoint)
  • Experience delivering data analytics products coded in JavaScript or Python is required
  • Experience with statistical analysis/modeling tools such as Pandas, SAS, and/or R is required
  • Experience in writing reusable, testable, and efficient Python code
  • Experience with statistical analysis / modeling tools such as Pandas, and/or R
  • Enthusiastic, self-motivated, effective under pressure, and willing to take personal responsibility/accountability
  • Strong background and understanding of big data environment and tools
4

Skills For Corporate Oversight & Control Executive Assistant Ny Resume

  • Experience in operational and/or compliance risk management, including process design and implementation
  • Strong track record of managing change and ability to resolve conflict to come to common ground
  • Significant experience in systems development life cycle (SDLC) ideally using an Agile type methodology
  • Production system experience – has lived with the impact of software and system design decisions on manageability, supportability, troubleshooting
  • Experience with “follow the sun” support model and working with global teams
  • Experience in system development life cycle (SDLC) ideally using an Agile type methodology
  • Cognos 8 or 10 development experience
5

Skills For Corporate Oversight & Control Operational Risk Business Infrastructure Director Executive Director Resume

  • Experience with Excel, specifically with the creation of pivot tables, graphs and excel functions
  • Experience with visualization and report BI tools such as Tableau, SAS and QlikView
  • Experience in the Financial Services Industry
  • Strong background in, and familiarity with, the LOB’s core businesses or core Corporate functions would be beneficial
  • Professional related experience
6

Skills For Corporate Oversight & Control Cognos Report Automation Lead Associate Resume

  • Strong background in, and familiarity with, the LOB’s core businesses
  • Documenting and analyzing deal team assignments for investment banking transactions; and
  • Identifying, troubleshooting and performing first level analysis for client or production issues
  • Understanding and assisting on improvements in our Conflicts methodology
  • Reporting: Provide input, feedback and guidance to the PMO Lead / different program leads for projects being managed
  • Training Central Administration (JPMC LMS)
  • Working with Corporate Operational Risk team to develop new operational risk views based on information captured in centralized utility
7

Skills For Corporate Oversight & Control Olo Resume

  • Working with the various technology organizations to execute on the risk assessment strategy defined and owned by assessment owners
  • Conducting a holistic review of How We Do Business to ensure that our values continue to translate to the behaviors we would like to see
  • Manage the program’s ongoing activities including clearinghouse, training, reporting and ongoing communications
  • Develop an understanding of JPMC’s risk and control framework and apply this knowledge to challenge and improve existing processes
  • Project management, risk and controls and hands-on programming using structured / unstructured data
8

Skills For Corporate Oversight & Control Operational Risk Business Analyst VP Resume

  • Broad understanding of the business’ dependencies on technology as well as understanding the drivers toward business growth and change
  • Maintain CF’s procedures for Corporate Operational Risk Executing Reporting and Issue Management
  • Manage Defect Intake and assist Managing overall Defect raising process into ALM
  • Provide the board of directors and senior management with timely reports and analysis on regulatory engagements, outstanding issues, and emerging trends
  • Proficiency managing and analyzing data sets
  • Help to provide specific pass/fail criteria for the business process owners to implement Data Quality monitoring and testing
  • Manage Project Performance – set clear goals and expectations, tracking progress against goals, addressing performance problems and issues promptly
  • Collation of status reporting across multiple projects and business functions
9

Skills For Corporate Oversight & Control Resume

  • Facilitating the completion of the Controls Room Risk Controls Self Assessment (RCSA) program, working closely with process owners to complete the assessment. Facilitation involves working with the process owners to identify key risks and controls, evaluate inherent and residual risk, establish mitigation plans and perform control testing
  • Reporting and analysis of the RCSA assessment where the results of the completed assessments are reviewed and escalation of risks to senior management
  • Drive high-level review and assessment of regulatory issues and developments, including identification and syndication of emergent issues
  • Perform analytics to support the implementation of firmwide initiatives and delivery of regulatory and executive reporting
  • Proactive and able to creatively resolve problems, capable of developing innovative and differentiated solutions
10

Skills For Corporate Oversight & Control Central Rcsa Team-VP Resume

  • Prepare presentations to clearly communicate the impact of Control Room’s results on the existing operational risk framework
  • Assist in maintaining the deliverables in line with the firm’s Data Standards
  • Assist with maintenance of various trackers regarding the team’s end-to-end work flow
  • Review, maintain, and provide enhancements to the OLO operating procedures
  • Responsible for helping manage the various strategic projects, process enhancement and control initiatives related to material risk and control programs

List of Typical Responsibilities For a Corporate Oversight & Control Resume

1

Responsibilities For Corporate Oversight & Control Central Rcsa Team-VP Resume

  • Effectively work with the line of businesses and corporate functions globally to achieve timely and sustainable resolution of regulatory issues
  • Reporting & Operational Improvements
  • Ensuring accurate and timely escalation and resolution of all inquiries
  • Provide regular updates on progress or escalation needs to the executive steering group
  • Develop an in-depth understanding of all applications and programs supported
  • Fast learner, sharp thinking, investigative mind and true dedication to solve customer problems
2

Responsibilities For Associate Corporate Oversight & Control Resume

  • Basic knowledge and understanding of ITIL methodology. Foundation certification is desired
  • Intermediate knowledge on MS office suite
  • Establish and maintain a well-understood and consistent framework for firmwide regulatory engagement
  • Oversee the execution model for regulatory engagements in order to manage relationships with the firm’s regulators globally
  • Manage the examinations of the firm’s Compliance function, including regulatory reviews of Global Financial Crimes Compliance (GFCC), and other cross line of business and functional areas
3

Responsibilities For Corporate Oversight & Control Executive Administrative Assistant Resume

  • Support the lines of business and corporate functions on all regulatory matters and communications
  • Prepare the Compliance Risk Assessments and annual compliance plans for JPMC and CUSA; and
  • Conduct the quarterly compliance risk appetite analysis and report on the results
  • Serve as a data subject matter expert within the team
  • Assist and drive innovation projects to enhance reporting capabilities. This includes automating and streamlining existing reporting which draws from multiple source systems (FORCE, ROSE) and manual trackers
  • Identify and articulate control risks and work to optimize end-to-end processes
4

Responsibilities For Corporate Oversight & Control Executive Assistant Ny Resume

  • Quick and methodical analysis and remediation of identified Program issues to keep execution on track
  • Assist with implementation of enhancements to the processes and tools to improve management information systems and reporting regarding control issues, at an enterprise-wide level
  • Develop an in-depth understanding of risk and control program strategies. Apply this knowledge to improve projects, determine solutions and resolve issues
  • Responsible for helping manage (from a business perspective) the full system development life cycle
  • Perform research and data analytics to support the implementation of strategic initiatives and regulatory deliverables
  • Create communication materials for the projects managed
  • Manage change request life cycle
  • Apply expertise to improve projects, determine solutions and resolve issues
5

Responsibilities For Corporate Oversight & Control Operational Risk Business Infrastructure Director Executive Director Resume

  • Significant experience in systems development life cycle (SDLC) ideally using an Agile type methodology. Experience developing Business Requirements/User Stories, Process Flows, Use Cases, UAT Scripts and designing reports
  • Support large-scale programs and coordinate tactical management / ownership of smaller-scale projects that focus on opportunities to enhance or optimize the control infrastructure firmwide
  • Quality Assurance Standards implementation
  • Global Governance Committee Optimization
  • Control Management Organization change program
  • Effectively partner to collate and evaluate information, and present in a way that is meaningful to the target audience (including for the firm’s Operating Committee)
6

Responsibilities For Corporate Oversight & Control Cognos Report Automation Lead Associate Resume

  • Work with members of the central O&C team and other functional groups to
  • Engage with Business Analyst/ Product Owner, Reporting SPoC, and Data Center of Excellence (CoE) to gather information on Business and Reporting concepts being onboarded, as necessary
  • Responsible for creating/maintaining any necessary Data Management reporting
  • Refine Business concepts and reporting labels along with their descriptions and review with stakeholders in line with guidelines and standards
  • Update Business & Reporting Data Management (BRDM) Database and Business Glossary with all impactful changes based on inputs from SMEs of the application
  • Follow-up with various stakeholders on open queries and additional information to close them out within targeted timelines
  • Create Glossary artifacts for BCBS purposes
7

Responsibilities For Corporate Oversight & Control Olo Resume

  • Provide scorecards, metrics, and management reports to stakeholders (e.g. senior management, line management, LOB/Functions) as necessary on the overall status
  • Work closely with the Lines of Business and Corporate Function Control Management team to provide guidance and direction on newly defined concepts for delivery
  • Coordinate with Second Line of Defense (Compliance & Operational Risk) and assist in the development of guidance and execution strategy
  • Define solutions on how to capture LOB/Corporate Function specific KRIs/KPIs to drive a trigger based approach to Risk Management
  • Upon completion of the proof of concepts, develop and drive the multi-year execution plan to drive implementation across the Lines of Business and Corporate Functions
  • Report to the Oversight & Control CF RCSA Program Manager to support the RCSA framework and related programs through the design, implementation and oversight of processes to identify key operational risks and evaluate the effectiveness of controls in place to mitigate those risks
  • Support the Firmwide Office of Legal Obligations (OLO) Program by working with the CAO Function leads to drive and coordinate obligation review, mapping and data entry for obligations in a centralized support model. Work with the Firmwide OLO Central Team to ensure timely and accurate deliver of program metrics, artifacts
8

Responsibilities For Corporate Oversight & Control Operational Risk Business Analyst VP Resume

  • Work with the Firmwide OLO Central Team to ensure timely deliver and execution of Quality Assurance testing of obligations
  • Support the development, roll out and implementation of Legal Regulatory Change Management (LRCM) for OLO
  • Maintain firmwide standards for Policy and Procedures across CAO corporate functions
  • Develop positive working relationships with RCSA Leads, COs, Corporate Operational Risk, the central RCSA team and other partners to maintain an open environment for collaboration, risk identification and remediation. Maximize the usage of systems and tools and identify system and process enhancement opportunities
  • Create metrics, MIS analysis, dashboards and/or executive reporting to ensure that key risks and control gaps/enhancements are properly identified, evaluated, reported and addressed
9

Responsibilities For Corporate Oversight & Control Resume

  • Understanding of/experience with the RCSA program at JPMC and/or at other large financial institutions
  • Locally oversee other staff members that are part of the Controls Room Organization
  • To own and chair daily defect calls with lead Development, Test and Operational Teams, and to provide clear minutes and actions
  • Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process
  • Categorize, prioritize, route and track issues reported by business
10

Responsibilities For Corporate Oversight & Control Central Rcsa Team-VP Resume

  • Effective communication of technical solutions to non-technical customers
  • Assist with system deployments and business validation
  • Represent the regional position on overall status to both regional users and international staff on a regular basis
  • Effectively respond to time sensitive issues and meet deadlines. Advanced skills for MS Office Suite applications (Microsoft Word, Excel, PowerPoint, Visio, Project)
  • Design an automated approach to identify and forecast firmwide high risk areas
  • Import, clean, integrate, analyze, and visualize large datasets to support strategic firmwide initiatives
  • Automation & Technology enablement
  • Innovation & Strategic Transformation
  • In business analyst capacity

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